Senior Customer Service Representative

Arconic
Springdale, AR
We are seeking a Senior Customer Service Representative to join our Kawneer business located in Springdale, AR. The Senior CSR role is responsible for engaging with our customers via email and phone to coordinate orders. Internally, the position is classified as "Project Manager". 2 years of experience in a complex customer service role is required. Customer service experience in a construction or manufacturing setting is preferred, but not required.
* Responsible for managing a backlog of identified customers in geographic locations.

* Timeliness of responses to customers via email and phone call is key.
* Order management process flow throughout the front-end and manufacturing process by partnering with internal departments, problem solving, and best practice sharing to support customer needs.

* System tasks: processing LOI's, purchase orders, sales tax credits, feedback and claims management, and transferring orders to other locations.
* Reviewing backlog, proactive management of orders that may not meet original deadline, notifying customers of status if something has changed, and working with plant personnel around scheduling.
* Position is in direct communication and interacts with: customers, sales team, estimation, drafting/engineering, takeoff, order processing team members, and manufacturing personnel.
* Resolves customer concerns and field issues. Escalates as needed.
* Self-directed and works independently.
* Be proactive vs reactive.
* Coordinates and advances project status, from Order Entry through Engineering and Manufacturing.

Essential Skills:

* Self-motivated, people-oriented, service-oriented.
* Strong interpersonal and leadership skills.
* Develop and maintain positive working relationships. Represent Kawneer in a positive manner.
* Must possess conflict management skills.
* High level of proficiency using Microsoft Office Suite.
* Must have file management and computer skills, as well as organizational/time management skills.

Basic Qualifications:

* High School Diploma or GED from an accredited institution
* Minimum 2 years of experience in a complex customer service environment (high call volume or high customer contact)
* Experience with Microsoft Office tools
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications:

* 2 years of experience in a manufacturing or construction industry experience
* Certificate, Associates, or Bachelor's Degree from an accredited institution
* Experience reading and interpreting architectural plans and installation instructions

Customer Service Leader

Arconic
Visalia, CA
This opening is in our Kawneer business, which is located in Visalia, CA. We are the leading manufacturer of architectural aluminum products and systems for the commercial construction industry. Kawneer is part of Arconic's global Building and Construction Systems (BCS) business unit, which manufactures and markets architectural systems and products in North America, Europe, Asia, and the Middle East.

The Customer Service Leader is responsible for managing customer accounts, beginning with estimates, and continuing through orders from entry to receipt and providing exemplary customer service to all internal and external customers.
Essential Job Functions

* Prepare material proposals and material take-offs for Kawneer products from customer supplied lists, customer elevations and architectural plans/specifications.
* Work safely in a manner that protects and promotes the health and well-being of the individual, the environment, and the organization.
* Interact and work with customers and sales representatives on quote follow-up, order changes, product related issues and customer claims.
* Provide required levels of service to customers where Kawneer is the preferred supplier.
* Coordinate and collaborate with employees and other internal resources on complex projects.
* Develop knowledge of and regularly use Kawneer product portfolio and price book.
* Be a point-of-contact on phone inquiries with expectation of 100% "live call" response and customer assistance without frequently forwarding calls to other front-end employees.
* Receive, process and monitor customer sales orders.
* Provide product and support information to customers for all product offerings to include handling of both domestic and export accounts.
* Monitor sales order status, review inventory offerings and levels.
* Interface with other staff and operations departments to ensure accurate and timely processing of sales orders.
* Ensure the applicable policies and procedures for processing sales orders are adhered.
* Serve as liaison for field sales and advocate for customers.

Other Responsibilities

* Receive and systematically enter customer purchase orders into JD Edwards to ensure timely and accurate entry of sales orders appropriate products coding, terms, and conditions of sale.
* Monitor sales order status and provide information to customers, field sales, and management
* Interface with Scheduling, Materials Management, Shipping, and other departments in gathering information to support order processing effective sales
* Review order entry and processing to ensure compliance with company policy and legal requirements and eliminate order entry errors, maintain compliance with all external legal requirements, company policies and procedures and low occurrence of errors, higher customer order delivery performance
* Maintain a safe working environment and support safety initiatives
* Help identify problems that arise with orders or in order process and participate in problem solving as needed

Essential Knowledge & Skills/Education

* This position requires strong communication skills and attention to detail.
* Must possess a positive attitude and enjoy interacting with people.
* Must possess organization and time management skills.
* Ability to work with customers and sales organization to formulate successful order pursuit strategies.
* Ability to work with customers and sales to formulate successful order pursuit strategies.
* Ability to work in a team environment.
* Excellent computer skills: Microsoft Office Suite including Outlook and Excel. KaluCAD & JD Edwards a plus.
* Demonstrated ability to follow written and verbal instructions. Ability to function in an environment with tight deadlines.

Challenges include balancing pressing priorities, defusing emotions of upset customers. Meeting customer expectations with resources that are sometimes constrained (inventory availability, production availability). Translating customer requests into actionable sales orders, communication of expectations to operational departments.

Basic Qualifications

* HS Diploma
* Minimum of 2 years' experience in Customer Service role or environment
* Proficient in the English Language
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

* Bachelor's Degree in Business, Construction Management, Marketing, Communications or Similar field
* 5 years of experience in Customer Service role/environment
* Experience using MS Office applications
* Experience using Lotus Notes

Experience using JD Edwards

Regional Sales Manager, Southern US

Arconic
Norcross, GA
Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value.

Building and Construction Systems, a business unit of Arconic, is the leading manufacturer of architectural aluminum products and systems for the commercial construction industry. Kawneer is part of Arconic's global Building and Construction Systems (BCS) business unit, which manufactures and markets architectural systems and products in North America, Europe, Asia and the Middle East.

Under the direction of the Vice President of Sales for Kawneer North America, the Southern US Region Sales Manager is responsible to lead a team of 14 Sales Professional and on Independent Rep organization in the successful promotion, profitable sale, and share of market for aluminum doors, curtain wall and windows in the commercial construction industry. The Southern US Region is a $150M sales region and is comprised of customers who reside in the states of Texas, Oklahoma, Kansas, Arkansas, Louisiana, Mississippi, Alabama, Tennessee, North Carolina, South Carolina, Georgia, and Florida.
Job Duties and Responsibilities:

* Responsible for all facets of promotion and sale of Kawneer branded products as well as managing the external customer base.
* Deliver the annual sales revenue, margin, and market share targets for the Southern US region
* Create a culture of employee engagement and people development linked to the strategic business and customer priorities to ensure long term success.
* Create and implement effective sales strategies to deliver short- and long-term business goals
* Develop customer relationships to grow share of wallet across the customer base
* Ensure revenue stream and gross margin levels connect to business financial commitments
* Relationships with all producing locations to ensure that company-wide customer needs are fully met.
* Monitor all critical measurement systems to ensure that these systems are in control and targets are being met.
* Collaborate with the Window Sales Manager to ensure proper market coverage and also to coordinate bundling opportunities for Kawneer products wherever possible
* Gather and build competitive information that will help the business provide the most appropriate products and pricing to meet the market needs and create differentiation between Kawneer and its key competitors.
* Travel required and estimated at 50-70%
* Perform other duties as may be assigned

Basic Qualifications:

* Bachelor's Degree required
* 5 years demonstrated successful sales experience
* Demonstrated experience in leading commercial teams
* Demonstrated experience in building products industry
* Baseline understanding of the Kawneer products
* Expertise in communicating directly with customers and ability to effectively problem solve with them
* Baseline understanding of financial management processes and tools
* Excellent verbal communication, presentation, training, and leadership skills
* Excellent oral and written communication skills, strong interpersonal skills, and organizational abilities.
* Ability to take initiative, to meet deadlines, and to work in a team environment is essential.
* Analytical skills
* PC-based experience (Microsoft Office, JDE, Oracle) essential.
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position

Preferred Qualifications:

* Master's in Business Administration
* Previous commercial experience in fenestration industry

Arconic reaffirms its policy to provide equal employment opportunity in recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company-sponsored training, access to facilities, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs, recalls or termination of employment to all employees without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity/expression, veteran status, genetic information, sex or age (within statutory limits). Arconic is in compliance with all relevant Equal Employment Opportunity and Affirmative Action Laws and Regulations.

Manager, Sustainability

Arconic
Norcross, GA
Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value.

Building and Construction Systems, a business unit of Arconic, is the leading manufacturer of architectural aluminum products and systems for the commercial construction industry. Kawneer is part of Arconic's global Building and Construction Systems (BCS) business unit, which manufactures and markets architectural systems and products in North America, Europe, Asia and the Middle East.

The Manager, Sustainability is responsible for providing direction, evaluating, and monitoring technical information related to BCS Global environmental performance strategy. Through data collection and technical analysis, the Manager, Sustainability will support the Sustainability Strategy to validate, advise and make recommendations for technical decisions related to sustainability.

Under the general direction of the Director, Global Product Management the Manager, Sustainability will work with technical experts in Product Development, Product Management, EHS and Operations to execute BCS Global sustainability strategy. Serve as the internal expert for sustainability, monitoring emerging trends, programs and issues, and communicating and educating others on sustainability topics. In addition, the Sustainability Manager will support marketing, corporate communications, and industry organization involvement as a technical expert.
Job Duties and Responsibilities:

* Evaluate, manage and maintain environmental certifications supporting sustainability initiatives
* Lead and manage lifecycle and environmental impact assessment initiatives
* Liaison with other BCS Global technical resources (Operations, EHS, PD, Procurement) for analysis and development of sustainability claims and substantiation data
* Liaison with Corporate Director of ESG to provide BCS input for the Arconic annual report and ensure alignment of BCS and Arconic initiatives and strategies
* Provide technical input or advice on environmental aspects of our value chain
* Build a range of agreed sustainability tools and materials for architects and customers to address evolving sustainability measures and LCA requirements
* Help develop new baselines and targets
* Oversee and implement accurate measurement and reporting methodologies
* Participate in industry association (ex. FGIA, USGBC, ILFI) to monitor sustainability initiatives to ensure alignment with Kawneer/Arconic strategies
* Formulate certification documentation/process for LCA
* Assimilate technical data to support marketing collateral and promotional efforts

Key Competencies:

* An appreciation for customer/architects needs both internal and external
* Demonstrate a high level of integrity and passion for sustainability and compliance
* Work well with people in cross functional teams and with various levels of management

Basic Qualifications:

* Bachelor's Degree in engineering, business or environmental subject
* 5 years in product development, operations or role that has worked directly with environmental standards in the commercial building industry.
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position

Preferred Qualifications:

* Experience in applying knowledge of Life Cycle Assessment and environmental supply chain evaluation
* Graduate in engineering, business or environmental subject.
* Experience with the architectural community
* LEED Certification

Arconic reaffirms its policy to provide equal employment opportunity in recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company-sponsored training, access to facilities, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs, recalls or termination of employment to all employees without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity/expression, veteran status, genetic information, sex or age (within statutory limits). Arconic is in compliance with all relevant Equal Employment Opportunity and Affirmative Action Laws and Regulations.

Electrical Technician

Arconic
Davenport, IA
Arconic is currently in search of an Electrical Technician to join our team in Davenport, IA. At Arconic, our goal is to be the best company in the world! Arconic is the world's leading producer and manager of light-weight materials. Arconic serves the aerospace, automotive, packaging, building and construction, commercial transportation, and industrial markets, bringing design, engineering, production, and other capabilities of Arconic's businesses as a single solution to customers.

Since it opened in 1948, Arconic's Davenport, Iowa aluminum facility has been at the forefront of American manufacturing. Nestled on the banks of the Mississippi River in Iowa, the plant employs 2,400 people and is a focal point of the global aluminum industry, with 25 percent of revenues coming from exports. Through continued modernization, including a $500 million investment over the past decade alone, Davenport has maintained its position as the world's premier aerospace and automotive supply plant.
Responsibilities:

* Support and maintain a safe work place by active involvement in the safety processes, and leading by example by supporting Arconic's EHS policies and values.
* Provide technical & tactical support and leadership on planned and un-planned equipment breakdowns and outages on production centers; provide technical support on specialized equipment such as Allen Bradley Programmable Logic Controllers (PLCs), CNCs, servo controllers, stepper drives, encoders, AC/DC drives, and Windows based real-time control systems. Also provides assistance to Engineering on tune up, check out, and commissioning of new and revised equipment.
* Leads cross-functional troubleshooting teams involving operations, maintenance, and contract resources
* Leads tactical maintenance improvement efforts with internal and external resources
* Train and mentor Unit Supervisors and craftspeople, enabling continuous technical skills improvement throughout the organization.
* Support the Lead Operator process.
* Support up-skilling of crafts people. Develop and execute training plans.
* Lead the effort in development of SOP's, WIP's and related procedures on new and existing equipment; provide training on the procedures.
* Provide technical input to preventative and predictive maintenance systems.
* Ensure long term viability of existing equipment by recommending and implementing changes and improvements to control systems or equipment to increase equipment reliability.
* Lead problem solving and root cause analysis efforts, providing documentation and record retention on technical related issues.
* Manages critical spare parts and ensures equipment is calibrated in a timely manner with external resources
* Apply the Arconic Business Systems concepts and Stability Tools into your daily activities, ensuring that critical maintenance processes are integrated into day to day operations.

Basic Qualifications:

* High School diploma or GED from an accredited institution
* Minimum of 3 years' electrical experience in a manufacturing environment.
* Strong verbal and written communication skills
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
* This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications:

* Completion of a recognized electrical apprenticeship, four years on the job training or electrical degree from an accredited technical college or institution
* Broad electrical experience, with a preference for knowledge of non-destructive testing systems.
* Strong ability to read electrical drawings, troubleshoot to root cause, and implement repairs to restore flow of equipment
* Experience applying knowledge on servo systems, stepper drives, PLC programming and troubleshooting, ac & dc motors, and variable speed drives.
* Process control and instrumentation principles.

Electrical Quality Technician - FQA

Arconic
Davenport, IA
Arconic is currently in search of an Electrical Quality Technician to join our team in Davenport, IA. Within the Furnace Quality Assurance Department At Arconic, our goal is to be the best company in the world! Arconic is the world's leading producer and manager of light-weight materials. Arconic serves the aerospace, automotive, packaging, building and construction, commercial transportation, and industrial markets, bringing design, engineering, production, and other capabilities of Arconic' s businesses as a single solution to customers.

Since it opened in 1948, Arconic' s Davenport, Iowa aluminum facility has been at the forefront of American manufacturing. Nestled on the banks of the Mississippi River in Iowa, the plant employs 2,400 people and is a focal point of the global aluminum industry, with 25 percent of revenues coming from exports. Through continued modernization, including over $650 million investment over the past decade alone, Davenport has maintained its position as the world's premier aerospace and automotive supply plant.
Responsibilities:

* Support and maintain a safe workplace by active involvement in the safety processes, and leading by example by supporting Arconic' s EHS policies and values.
* Provide technical & tactical support and leadership on planned and un-planned equipment breakdowns and outages on production centers; provide technical support on specialized equipment such as Allen Bradley Programmable Controllers, RS Logics and AC/DC drives. Also provide assistance to Engineering on tune up, check out, and commissioning of new and revised equipment.
* Troubleshoot, diagnose, and provide technical guidance and leadership on Thermal Heat treat Processing Furnace control and quality issues.
* Work closely with the Metallurgical and Quality departments for implementation of and adherence to industry standard Pyrometry specifications (ex. AMS 2750, CQI-9).
* Work closely with the Metallurgical and Quality departments for development of new product development, thermal processing practices and specification changes.
* Responsible for Delegated Quality responsibilities for review and final approval of test instrument, process instrument and process system calibrations.
* Work closely with Quality and Procurement departments for technical support, development and review of thermal related purchasing agreements, audit of thermal critical suppliers.
* Maintain, provide technical and tactical support, and leadership on instrument and process calibrations, and quality testing requirements.
* Provide technical support to satellite facilities.
* Support as SPA internal and external audits.
* Train and mentor Unit Supervisors and craftspeople, enabling continuous technical skills improvement throughout the organization.
* Support up-skilling of crafts people. Develop and execute training plans.
* Lead the effort in development of SOP's, WIP's and related procedures on new and existing equipment; provide training on the procedures.
* Provide technical input to preventative and predictive maintenance systems.
* Ensure long term viability of existing equipment by recommending and implementing changes and improvements to control systems or equipment to increase equipment reliability.
* Lead problem solving and root cause analysis efforts, providing documentation and record retention on technical related issues.
* Assist in critical spare parts management.
* Apply the Arconic Business Systems concepts and Stability Tools into your daily activities, ensuring that critical maintenance processes are integrated into day to day operations.

Basic Qualifications:

* High School diploma or GED from an accredited institution
* Completion of a recognized electrical apprenticeship, four years on the job training, or electrical associates or bachelor's degree from an accredited technical college or institution
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
* This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications:

* Broad electrical experience, with a preference for knowledge on Combustion systems and various instrumentation.
* Strong ability to read electrical drawings, troubleshoot to root cause, and implement repairs to restore flow of equipment
* Experience applying knowledge on PLC programming and troubleshooting, ac & dc motors, and variable speed drives.
* Combustion systems experience or Commercial/Industrial Boilers
* Process control and instrumentation principles.

EHS Coordinator

Arconic
Davenport, IA
Arconic is currently in search of an EHS Coordinator to join our Global Rolled Products (GRP) business unit in Davenport, IA. Arconic Davenport Works produces a wide range of aluminum parts that are milled, sheared, annealed, heat treated, rolled, stretched, sawed, machined, packed, warehoused, and shipped out of the Davenport facility and/or local vendors. A wide range of equipment is used to make these products.

The Environmental, Health, and Safety (EHS) Coordinator manages the EHS systems for their assigned area of responsibility. They will play a key leadership role in reducing risk of incident and injury and will drive implementation of Human Performance systems. EHS Coordinators work closely with location manufacturing, maintenance, engineering, and support staff personnel to develop and deploy a wide range of comprehensive EHS systems that support Arconic's commitment of zero non-compliances and zero injuries.
Responsibilities

* Responsible for the professional development of Safety Representatives and Human Performance Advocates from their respected areas
* Leads the EHS training coordination and implementation for hourly and salaried employees
* Performs internal self-assessment activities (ASATs)
* Monitors, tracks, and reports key EHS metrics, and ensures compliance with federal, state, local and corporate regulatory programs
* Assist with incident investigations to ensure completeness and accuracy, develop and track root causes and corrective actions
* Act as a change agent for the area
* Lead multi-disciplinary teams to make process improvements and reduce risk of injury
* Have a high-level understanding of manufacturing process
* Work with data and analysis tools to identify potential issues
* Generate potential action plans and monitor progress in significant and critical areas
* Conduct plant audits to identify potential risks and ensure regulatory compliance
* Develop and implement strategies to reduce or eliminate risk
* Promote safety awareness through training and informational materials
* Investigate workplace accidents and complaints.
* Complete reviews for department Title V semi-annual and annual compliance reports.
* Conduct tank inspections and satellite accumulation sites inspections to meet regulatory requirements.
* Drive improvements in sustainability efforts across the department.

Please NOTE: Although EHS Coordinators work primarily daytime shifts Monday through Friday, it is expected they work off-shifts as needed to support the functions of this role and are on-call as first line help chain 24 hours per day, seven days per week.

Basic Qualifications

* Bachelor's degree from an accredited institution
* 2-4 years of Environmental, Health and Safety experience
* Ability to communicate effectively
* Attention to detail
* Compliance experience in the industry
* Familiarity with federal, state, and local regulations
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire Visa sponsorship is not available for this position
* This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee

Preferred Qualifications

* Bachelor's degree in Occupational/Environmental Health and Safety, Environmental Engineering or Safety Science from an accredited institution
* 3-5 years of Environmental, Health and Safety experience
* Experience in a heavy manufacturing setting
* Demonstrated proficiency in program development and implementation
* Experience in Incident investigation (root-cause analysis and corrective action determination)
* Understanding of regulatory requirements
* Driving continuous improvement

Production Operator

Arconic
Lafayette, IN
Arconic Lafayette Operations is in the process of establishing an Entry Level Production Candidate Pool for current and future hiring opportunities.

This is a full-time opportunity, and as an employee, you will have access to our robust benefits package. Your competitive medical benefits, prescription drug coverage, dental and vision coverage are all effective for you and any dependents on your first day of employment. This role is expected to wear personal protective equipment (PPE) 100% of the time while working on the floor.
Employees also have the opportunity to receive performance pay based on plant performance.

Primary Responsibilities

We are seeking team-oriented candidates to perform a wide variety of production duties including, but not limited to operating industrial trucks and cranes to move metal and other materials throughout the plant; measuring dimensions of metal in fractions and decimals using steel tape, micrometers, and other measuring devices, cut samples, setting up and operating production equipment; inspecting metal and materials, utilizing computer terminals to record metal flow and data through our process. You will be required to work evenings,nights, holidays, and overtime.

Basic Qualifications

* High school diploma or GED from an accredited institution.
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
* This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e.'Green Card Holder'), Political Asylee, or Refugee.
* Be willing to work a fixed or rotating 24X7 work schedule (8 or 12 hour shifts). You will be required to work evenings,nights, holidays, and overtime.
* Satisfactorily pass a comprehensive skills test.
* Pass a physical examination, drug screen test and background check.

Preferred Qualification

* Two (2) years of work in an industrial setting.
* Equivalent military experience is also accepted.
* A combination of work experience and post high school education.

Arconic reaffirms its policy to provide equal employment opportunity in recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company-sponsored training, access to facilities, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs, recalls or termination of employment to all employees without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity/expression, veteran status, genetic information, sex or age (within statutory limits). Arconic is in compliance with all relevant Equal Employment Opportunity and Affirmative Action Laws and Regulations.

Sr. Financial Analyst

Arconic
Lafayette, IN
Arconic is currently in search of Sr. Financial Analyst to join our AEX business unit in Lafayette, IN.

At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.
JOB DESCRIPTION

Primary Responsibilities

* The primary purpose of this role is to provide expertise and analysis to support business leadership. The role includes gathering, consolidating and analyzing information for management reports, with the objective of improving the level of control, the consistency and reliability of reporting and forecasting, as well as preparing decisions with fact-based analyses.

Essential Functions: The Senior Financial Analyst within AEX requires technical and interpersonal skills essential to team work. General duties for the Senior Financial Analyst include but are not limited to:

* Month-end closing and reporting, including account reconciliations and coordination of closing entries with other Arconic locations and leverage of shared services.
* Cost accounting for assigned plant(s), including job reviews, variance analysis, and inventory control.
* Completion of Arconic's Sarbanes-Oxley and ASAT requirements for internal controls.
* Ownership and execution of assigned daily management reports.
* Preparation of monthly, quarterly, and annual reporting packages for senior management and statutory requirements.
* Analysis of financial and operational results for assigned plant(s).
* Analysis of plant(s) spending and monitoring spend management systems.
* Drive continuous improvement in assigned areas through value-added analysis, tracking execution of cost savings projects and coordinating reporting in DI system.
* Financial analysis and process development for special projects, as required.

Basic Qualifications:

* Minimum of a Bachelor's degree from an accredited institution
* A minimum of 3 years of experience in a finance or accounting role
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
* This position is subject to the International Traffic in Arms Regulation (ITAR), which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee, or Refugee.

Preferred Qualifications:

* Experience in a Finance role in a manufacturing environment
* 5 years' experience in a finance or accounting role
* Ability to problem solve and collaborate (consensus driving) skills -someone who won't take things at face value, will constantly challenge the norm, while at the same time be a good negotiator/consensus driver
* Experience with financial analysis
* Experience with data analysis
* Detailed oriented / Strong Microsoft Office skills
* Demonstrated strong communication skills (both verbal and written)
* Executive presentation skills
* Be comfortable analyzing complex problems, working on ambiguous projects, making decisions and presenting results of analysis

Global Director, Marketing & Customer Service AEX

Arconic
Lafayette, IN
Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value. Arconic has an exciting role open as the Global Director, Marketing & Customer Service for AEX. This role is responsible for developing global strategies, implementing plans for the commercial division of AEX, and oversees the sales and marketing teams. Main Activities: * Developing and implementing global strategic market plans for extrusions, tubing, and rod/bar sold into the Commercial Aircraft, Regional Aircraft, Business Aircraft, Military Aircraft, Space/Missile/Ordnance, as well as the Industrial and Automotive markets. This position is responsible for the management of a 20 person commercial organization. * Developing and implementing the AEX Commercial Plan, understanding and driving critical actions and overall market evolution for the Extrusions Business * Activities include, but are not limited to, contract negotiations, pricing, customer need identification, competitor analysis, product development and planning, market research/forecasting, and promotion. * Must effectively work with a variety of sales, manufacturing, and other business unit personnel in support of Arconic Extrusions organization goals and objectives. * The position is responsible for customer satisfaction relative to the delivery of our products, information, scheduling, quotations, samples, literature and other related customer request. The position also assists in the collection and analysis of territorial sales and regional market data as required, and helps in the preparation of presentation materials as required. * This position is accountable to provide systems implementation, training, support and supervision for the Inside Sales Staff and Marketing Team Staff to support organizational objectives. This position will manage those Inside Sales and Marketing Teams in their focus on the AEX customer base, which has 2022 AEX Plan revenues of $500 million annually. * The incumbent is a member of the Aerospace and Defense Task Force, whose membership includes representatives from Extrusions, NPD&I, Sales, and Mill Products. Critical Competencies: * Vision and Direction, Ownership/Commitment, Making Tough Decisions, Developing Others, Profit/Results, Critical Thinking, Managing External Relationships, Interpersonal Astuteness, Tenacity, and Technical Knowledge * Business & Technical Knowledge: *
Expertise in knowledge of the Aerospace industry, customers, and subcontractor relationships * Expertise in developing contract strategies and negotiating contracts that meet Business Units goals and objectives * Expertise in developing and implementing long term strategic market plans that meet Business Units goals and objectives * Working knowledge of financial analysis and planning tools * Working knowledge of aerospace alloys, characteristics, technical attributes, etc * Coordinate customer requested schedules with manufacturing plants' production planning, and manage Inside Sales day-to-day liaisons with customers involving orders, releases and support services * Manage plant inventories held in external warehouses * Resolution of customer credits and past due invoices * Coordinate the compliance of our customers to purchase orders and supply agreements * Manage systems to allow costing, pricing, quoting of all extrusion RFQs, and proper review and order entry of all corresponding extrusion orders * Maintain systems to provide proper authorizations of high value quotes prior to sending to customers, and of all contracts prior to signatures * Supervise and Develop AEX Marketing Managers as experts in their individual flowpath/segments including capabilities, costs, competitors, and market dynamics * Coordinate and present monthly forecasts of volumes, revenues, and margins by flowpath at all AEX plants for the operations teams * Supervise all activities, initiatives, responsibilities, training, and performance of the Inside Sales Staff and the Marketing Staff * Maintain a standard process for Carma/Credit transactions including monthly decisions on income statement adjustments and accruals * Provide the necessary business metrics each month to the business leadership team * Oversee contract review capability and ensure compliance, as well as ensuring audit responsiveness * Ensure transaction capability for handling government orders and international sales, including all required export documentation * Manage all budget activity associated with the Inside Sales and Marketing Teams * Coordinate Administrative Sales and Marketing support, including collation of sales and market data, and the preparation of presentation materials Basic Qualifications * Bachelor's degree from an accredited university * Technical understanding of commercial aircraft structure (to include manufacturing, construction, and assembly) * Technical understanding of Aerospace aluminum alloys, tempers, and aluminum extrusion process * 10 years of experience in Aerospace-focused Commercial Role (Sales or Marketing) * 3 years of experience managing a team

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