Arctic Slope Native Association jobs

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? We are seeking an Intake Specilist (Bilingual/Spanish) - Remote, prefer candidates from Eastern Time Zone.The ideal candidate provides excellent customer service and will talk directly with patients and their families, determining their needs, their medical history, physical and mental state and special requirements. This role will be supporting the Southeast region. All candidates are eligible to apply. Preferred candidates will bring Southeast payer knowledge and office administrative experience. Your Impact Promotes the values of Hanger Receives incoming calls from patients and scheduling various appointment types for multiple locations Communicates professionally with patients Appropriately documents and confirm requested appointment Provides excellent customer service Determines the most appropriate location, clinician, and appointment type needed for the patient Manages incoming faxes from referral sources Triages and route general inquiry calls Contacts patient for no show/rescheduled appointments Minimum Qualifications High school education or equivalent Minimum of 2 years related experience: customer service, call center, working with medical records/insurance Preferred Bilingual (Spanish) Orthotic and Prosthetic experience Experience with EMR systems (NextGen) Additional Success Factors Strong interpersonal, oral, and written communication skills, including the ability to follow written and verbal directions Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols Proficient computer skills including Windows based office technologies (ex. Word, Excel), Outlook and automated billing systems Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding Ability to use office equipment; such as, facsimile machine, calculator, and postage machine General knowledge of state, federal and regional collection and reimbursement laws Excellent organizational skills and able to manage multiple tasks in a fast paced environment Must have an enthusiastic and positive attitude Ability to work independently, exercise creativity, and be attentive to detail Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. #LI-Remote Pay range of $17.75 to $22.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Flexible Work Schedules and Part-time Opportunities Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Student Loan Repayment Assistance by Location Relocation Assistance Regional & National traveling CPO/CO/CP opportunities Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC

We're seeking experienced FEDERAL Background Investigators to join our growing professional team Amarillo, TX area as contract Investigators. Investigators will support national security and suitability investigations, focusing on performing background investigations on behalf of government clients. Potomac Management offers industry-leading reimbursement rates for Background Investigations and supporting casework. We value our Investigators and what they bring to our organization and the mission objectives they help to accomplish. What makes Potomac Management different? Can actually provide casework to IC Investigators! As an Independent Contractor, the schedule is yours to make. Do as little or as much as you are looking to fill your schedule with. We do NOT put restrictions and anti-compete clauses in our contracts. We believe you will work for Potomac Management out of choice. You don't have to worry about language within your contracts that prevent you from seeking and advancing your compensation and career elsewhere. Whether during or after working for us, you are not obligated to not work for others, nor limited on your ability to obtain casework with other companies. We are that confident that you can achieve your casework goals with our organization. Consistent and readily accessible ongoing mentoring and training. Even as an experienced contract field investigator, we are here to support you. When you succeed, we succeed. We value our Investigators and want to provide the resources needed to be successful. Have in-person help when you need it, not just weekly conference calls with little substance or value. With Potomac Management, you're not just another production unit. We get to know you personally and provide that personal feedback. Minimum Qualifications for Background Investigator: Must have completed an approved OPM/National Training Standards (NTS) investigator program. Must have at least 2 years of experience performing background investigations for FEDERAL (we recommend at least 3 years of full-time experience working as a field Background Investigator to be successful as an Independent Contractor). . Must be at least 18 yrs of age and a US Citizen. Must have an Active TOP SECRET CLEARANCE Ability to work remotely and travel with a reliable vehicle, valid driver's license and clean driving record. Bachelor's degree or equivalent (relevant years of experience). Excellent written and verbal communication skills; able to build rapport with new people. Personal computer and business solutions software skills. Ability to synthesize information, identify key findings and determine conclusions. Ability to identify, understand and apply federal/state/local regulations/laws regarding investigations. Essential Functions of Background Investigator: Conduct interviews, retrieve records, conduct research, and prepare reports of investigation in compliance with federal standards, all laws, and other required federal agency regulations. Conduct face-to-face interviews with the applicant, neighbors, coworkers, friends, and associates. Complete record searches at law enforcement agencies, courthouses, mental health, financial and educational institutions. Compile information in a clear, concise report that helps determine employment suitability and security clearance eligibility via a standardized reporting format (in accordance with investigative standards). Meet quality, timeliness, and production metrics for all work assigned in a rapid, time-sensitive setting. Interact with team leader and case review officers to ensure thoroughness of investigations. Additional duties or specific tasks may be assigned and functions may be modified, according to the necessity to achieve business objectives. Experienced Background Investigators who take pride in their work and want to be appreciated for their efforts are encouraged to contact us! From day one, you'll notice the Potomac difference in continuing your career with us. If you fit this description and would like to be considered for this opportunity, please submit your resume online today. If you do not find interest, but know of someone who may, we kindly ask that you refer the individual by sharing this opportunity. Potomac Management Solutions, LLC (PMS), specializes in Human Resources/Staffing, Program Operations, Administration, Health Systems Management, and Federal Law Enforcement Services Support. We understand the fundamental components of government management - transforming mission objectives into programs that efficiently support contract operations and deliver government products/services, all within or below the assigned fiduciary allotment. With over 25 years of combined experience, Potomac Management Solutions, an 8(a) Minority, Woman-owned Small Business, brings proven and trusted solutions to agency mission objectives. In conformity with applicable laws, Potomac Management Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, sex, marital status, sexual orientation, national origin, citizenship status, physical or mental disability, or status as a disabled veteran, a Vietnam Era veteran, a veteran who has served on active duty for which a campaign badge was authorized, or a newly separated veteran.

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? The IT Systems Support Specialist - Part-time - Remote is an entry level role providing first contact customer service support for the Hanger production technology environment. This role also performs access administration tasks for systems and applications. The IT Systems Support Specialist role requires a balance of great customer service and technical skills. Customer service is paramount to success, as such the candidate must have a passion for customer service. *Must be able to work 7:00 - 11:00 am CT hours. Your Impact Provide white glove support for technical problems related to the Hanger technology environment via inbound calls, chat, self-service submissions, or in person. Ensure accurate triage, documentation, and prioritization of incidents. Utilize remote desktop and diagnostic tools to aid in troubleshooting issues. Complete access administration, Asset Management, and Procurement tasks. Contribute positively to customer service, incident, and request service level agreements. Coordinate escalation and resolution of technical issues with IT teams. Provide support for key business projects which may include travel. Create and maintain support documentation and knowledge articles. Commit to individual goals by completing ongoing training and development. Assist with training efforts for new team members. Create a positive and professional work environment. Perform responsibilities within established IT and Security compliance criteria. Minimum Qualifications A four-year degree or a high school diploma with at least 1 year of customer service experience or achievements through volunteerism, coursework, certifications, training, school clubs or projects related to technology. Prior experience working on an IT Service Desk/Help Desk is preferred but not required. Support operation hours are Monday-Friday, 7:00am-7:30pm central time. Availability to work a 5x8 rotating schedule may be required. This role is required to be onsite and core hours of operation and schedule are subject to change based on business need. Willingness to be on call for urgent issues and occasionally provide onsite support after hours. Must be able to travel out-of-state on occasion for special projects. Additional Success Factors Accountable and dependable with schedule and attendance. Adaptable and flexible with changing priorities. Self-motivated to be a team player, with initiative to develop and understand technologies. Strong customer service, communication, and follow-up skills. Maintains timeliness, customer satisfaction, and knowledge retention. Ability to work independently and in a dynamic environment. Act with integrity, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything, building lifelong trust. Foster open collaboration and constructive dialogue with everyone. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes and calibrate work processes for outstanding results. #LI-Remote Pay range of $18.00 to $21.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Flexible Work Schedules and Part-time Opportunities Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Student Loan Repayment Assistance by Location Relocation Assistance Regional & National traveling CPO/CO/CP opportunities Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC

MUST HAVE: TS/SCI w/ CI polygraph (full scope) EDUCATION: Associate's Responsibilities: 2 years of experience. Experienced in use of Microsoft Office products. Demonstrated interpersonal and customer service skills. Experience performing routine office administrative support functions. Demonstrated analytical ability to critically review and analyze various types of incoming material and investigative reports to discern potential security vulnerabilities and to identify viable investigative leads. Proficient computer skills to include working knowledge of Microsoft Office software applications (Word, Excel, Outlook, PowerPoint) and use of Internet to conduct research and/or open-source checks in aid of investigations.

ALSO RECRUITING NATIONWIDE Certified Polygraph Examiner Contractor - Transportation Security Administration Qualification Requirements/Expectations Contractors shall, at a minimum: Possess Certification from NCCA or its predecessor institutions; Candidate must be able to provide Certificate confirming graduation from the Psychophysiological Detection of Deception (PPD) program and Certification from the National Center for Credibility Assessment (NCCA) or its predecessor institutions. NCCA Certification means that the examiner has completed the following: Conduct a minimum of two-hundred (200) polygraph examinations; At least two (2) years of experience as a polygraph examiner; and Be in current standing with the completion of 80 hours of continuing education, as required for the continuing NCCA certification. The following predecessor institutions are acceptable. U.S. Military Police School/Army Polygraph School (USAMPS) Department of Defense Polygraph Institute (DODPI) Defense Academy for Credibility Assessment (DACA) Obtain/Possess Security Clearance A background investigation (BI) will be completed by TSA Personnel Security and is requirement for all personnel associated to this contract. Candidates who have worked for a DHS Agency within the last 30 days will be considered for cleared. Agency Specific Training: TSA Information Technology (IT) Security Awareness and Rules of Behavior Training ( online - approximately 1 hour ) Training must be successfully completed and forwarded to Company within 3 days of receipt of Government issued email. Job Duties/Expectations Polygraph Examiners shall follow the provisions found within the Law Enforcement Pre-Employment Test (LEPET) guidelines. Pre-test preparations, which shall include: Collect and review all applicable documentation from the Law Enforcement applicant's e- QIP and Personnel Security Division correspondence; Correspond and provide updates to the appointed QC Manager by telephonic and or email protocol; Perform all data analysis; Complete Pre-employment tests; Complete the interview procedures with the Law Enforcement applicant as specified in the Federal Examiners Handbook Conduct polygraph examinations and interviews: Collect and review all applicable forms; (Miranda, Consent and Medical) Obtain audio recordings of polygraph examinations and upload those recordings to the appropriate Law Enforcement applicant's record, Polygraph File (PF); Properly document examinations results on a Test Data Analysis sheet found in Lafayette software and upload test data/documents to the appropriate Law Enforcement applicant's PF record; Maintain all data entries into the appropriate data collection file designated by the Contractor for archiving; Correspond and provide updates to the appointed QC Manager; and Administer test question review, in-test and post-test procedures with the Government LE applicant in accordance with the Federal Examiners Handbook. Polygraph Examination Reporting Requirements: All polygraph examinations reports presented to the QC Manager shall be complete, clear, timely, and consistent: Complete - examinations must address all requirements. Clarity - examination report shall be clear and concise. Timeliness - examination report shall be submitted on or before the due date as specified. Consistent - examinations should consistently follow our requirements outlined in the polygraph procedures within the Federal Examiner's Handbook, NCCA. Upon the completion of a polygraph examination, the contractor shall provide, within five (5) business days, a complete and accurate polygraph examination report to the designated QC Manager. Travel Requirements: Testing Locations*: Atlantic City, New Jersey Atlanta, Georgia Dallas, Texas Los Angeles, California Miami, Florida *Subject to Change NO PAID TRAVEL Work Scheduling: Company managed work scheduled based on your confirmed availability. Polygraph Equipment: Provided by Potomac Management Solutions. TSA utilizes Lafayette Instruments to complete examinations.

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? The RCM Supervisor (Outbound scheduling) - Remote position will be overseeing the day-to-day operations of the Consolidated Scheduling Team - Outbound. This team is responsible for outbound patient phone calls related to scheduling patient appointments when new referrals are received. This team serves as the first point of contact with Hanger Clinic patients. Your Impact Review daily and monthly performance metrics to ensure service level agreements are being met Collaborate with regional and line management to provide seamless interface with patients and external customers Ensure staffing decisions and staff development actions support operational success Work with Directors of Operations and others on process improvement for the RCM consolidated teams Provide strategic and tactical input to future RCM administrative function consolidations Minimum Qualifications Bachelor level degree (preferred) or Associates Degree along with 2 years minimum supervisory experience in Revenue Cycle Management setting Additional Success Factors Ability to create a positive work environment and able to build and motivate teams Ability to manage multiple functions and activities; strong organizational skills Strong interpersonal, oral, and written communication skills Analytical skills; ability to assess an operation or process and identify improvement opportunities; able to develop and implement actions to drive improvement A self-starter; able to work with only broad operating guidance and direction Strong customer service / patient advocate skills Proficient in Microsoft Office Suite (Word, Excel, and Outlook) Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. #LI-SW1 #LI-Remote Pay range of $24.51 - $36.53 + 8% annual bonus. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Flexible Work Schedules and Part-time Opportunities Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Student Loan Repayment Assistance by Location Relocation Assistance Regional & National traveling CPO/CO/CP opportunities Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? As a Prosthetist and/or Orthotist, you have dedicated yourself to improving the lives of the patients you serve. We recognize that in doing so you not only impact the lives of those you treat but of their families, friends, and communities. Embarking on a career with Hanger allows you to continue in this endeavor but elevates you as a champion of the orthotic and prosthetic market by providing superior patient care, outcomes, service and value. Advance your career by leveraging professional clinical expertise, established clinical practice guidelines, innovative technologies, specialized training & continuing education, and back office support at one of our more than 900 clinics nationwide. At Hanger, we fulfill your current practice needs but also offer a potential career path to meet your changing aspirations as you continue your professional journey for years to come. Our patients are our focus and are the heart of everything we do. As a Hanger Prosthetist and/or Orthotist, you will leverage exceptional training and an extensive collaborative clinical community nearly 1600 providers strong to provide or supervise the delivery of comprehensive prosthetic and orthotic care. You will assess patients, formulate treatment plans, implement those plans, follow-up with your patients and participate in practice management. If you have not yet achieved certification, you will provide care under the direction of one of our certified clinicians. You will enjoy combining your unique blend of clinical and technical skills to evaluate patients, custom design, fabricate and fit prostheses and/or orthoses to deliver exceptional outcomes for the patients you serve. You will collaborate with other members of the rehabilitation team and innovate utilizing the latest technology as we all strive to empower human potential together. Your Impact Depending on the operational requirements, size of the Hanger Clinic and subject to limitations imposed by state and/or local law, your role may include some or all of the functions listed below. Collaborate with physicians in the evaluation and analysis of a patient's need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary. Examine and evaluate patient needs in relation to disease and functional loss. Formulate design of prosthetic and/or orthotic devices. Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials. Perform fitting, including static and dynamic alignments. Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work. Instruct patient in use of prosthetic and/or orthotic devices. Identify and reconcile issues/problems to ensure patient satisfaction with devices provided. Provide follow-up with patients and physicians. Provide in-service training to physicians and allied health care professionals. Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance. Meet with physicians, case managers and other referral sources to review prosthetic and/or orthotic services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals. Plan and implement strategies to meet and exceed revenue targets in coordination with management. Provide detailed clinical notes to patient records. May mentor residents or newly certified clinicians. Provide assistance to other clinical staff. Provide information to administrative staff to conduct reimbursement activities. Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements. Perform other duties or special projects as assigned. May be asked to perform on-call, hospital calls, or float between more than one Hanger Clinic location. Minimum Qualifications Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics. A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. In states where licensure is required, the ability to obtain and maintain state licensure may be required as well. May be willing to consider candidates who are certified in one discipline who wish see patients in their certified discipline while simultaneously completing residency in the other discipline. May be willing to consider candidates who are not certified or board-eligible but have at least 5 years of demonstrated past experience in providing prosthetic and/or orthotic services under the supervision of a certified clinician. Additional Success Factors Thorough understanding of the principles of biomechanics, pathomechanics, gait analysis, kinesiology, anatomy and physiology Thorough understanding of componentry and its suitability and reliability for specific uses Thorough understanding of medical terminology Effective communication skills for accurate, concise, and organized oral and written presentation and reports to patient and staff Ability to instruct clinical and non-clinical personnel and customers on objectives of patient care services Active listening, reading and comprehension skills for analyzing reports, charts and correspondence Ability to assess patient condition and advise physician on treatment options Good interpersonal skills and ability to build professional relationships with physicians, therapists and patients Ability to work effectively as a team member Effective organizational, time management and planning skills Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Physical Abilities Ability to lift patients using biomedical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting fifty (50) pounds of weight alone. Ability to walk, bend, stand and reach constantly during a work day. Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction. Ability to speak and hear sufficiently to understand and give directions. Ability to push wheeled equipment throughout the facility. Fine motor skills adequate for scheduling and preparing patients, equipment and supplies for treatment. Ability to participate in sustained activities for many hours in duration in accordance with state labor laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay range of $75,000-85,000/yr + bonus + benefits. This pay range is posted to comply with State Law. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Flexible Work Schedules and Part-time Opportunities Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Student Loan Repayment Assistance by Location Relocation Assistance Regional & National traveling CPO/CO/CP opportunities Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO

MUST HAVE: Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. Possess strong organizational and customer service skills. U. S. Citizenship and ability to obtain and retain a SECRET” security clearance. At least 15 years of relevant work experience Demonstrates strong leadership, management, and supervisory skills Demonstrated analytical and organizational skills Strong interpersonal, oral, and written skills Experience with performance and oversight of Quality Control Program Proficient in project planning, scheduling, budgeting, and reporting Experience with administrative services like office management, records, human resources support, or procurement Experience analyzing and implementing business processes Experience leading projects, including creating project plans and process maps Proficient in using software for data analysis, financial management, and project management Ability to organize and manage multiple tasks Experience with risk management related to timelines, costs, or compliance Experience using data to make decisions, measure performance, and improve outcomes understanding of budget management, contractor personnel oversight, and other relevant administrative functions Ability to provide on-site technical support, troubleshooting issues with AV equipment College degree required, business, management, or related degree preferred

Full-time Description A Little About Us: Potomac Community Services has been serving individuals with mental health needs in person and in community for almost 25 years! Literally meeting people where they are and working alongside them, has developed our passion for true, client led community work helping people achieve their goals and achieve sustainable independence. About the Job: Let's start by saying we want to hear from you! Below is an accurate description of the job for hire but with limited space, it isn't exhaustive. If you have questions about other considerations, please don't hesitate to contact us! The Adult and Youth Case Manager plays a crucial role in working with individuals across a wide age range, from ages 5 to 21 and 21 and up, as well as their caregivers. The primary objective is to identify, assess, and address the unique needs and goals of clients to improve their overall well-being. This multifaceted role encompasses various areas of focus, including but not limited to mental health, physical health, economic needs, education, and positive social development. In this position, the Case Manager provides ongoing support and guidance to clients on a weekly basis, both within the community and in their homes. Transportation may be required to facilitate essential connections to community resources and services. Collaborating with other service providers and professionals is essential to ensure a comprehensive and integrated approach to client care. This challenging yet rewarding role is dedicated to changing generational cycles and enhancing the quality of lives in our communities. It consistently delivers some of the best outcomes in the field of human service work, making a significant impact on the individuals and families served. Our Commitment to Diversity: At Potomac Community Services, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the Potomac Community Services mission of influencing generations. Individuals seeking career opportunities at Potomac Community Services are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. Our Commitment to Staff Development: 12-week comprehensive mentor-based training period Ongoing, scheduled supervisor and clinical support/ feedback sessions Internal job growth opportunities in leadership and diverse programming Both annual in-service and paid outside training opportunities Tuition re-imbursement and intern opportunities for related degrees Our Intentional Culture: Core value focused team Genuinely strength-based approach (both with clients and staff) Fun and positive team energy through shared collaboration and activities Commitment to authentic opportunities for individual success Long term, big picture career interest in staff growth Outcome focused approach in helping others Compassionate dedication to team health and resilience Job Type: Full-time Salary: $40,568.32 - $53,245.92 (depending on applicant's experience and education - could be more if master's degree holder) Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement - should be related to your role within the company Vision insurance Perks: Casual Dress Code (company provides shirts/uniform) Requirements Minimum of 1 year youth (working directly with youth under 18) and adult work experience required. Volunteer/internship experience may be counted Willingness to handle male youth/adult clients Minimum of 4-year degree (related human service degree preferred but not required) Valid Driver's License for past 5 years Ability to commute/relocate: Frederick (Frederick County), MD 21702: Reliably commute or planning to relocate before starting work Schedule: Day Shift (Required) - but will require some early evenings (at least 2-3 times a week) Work Location: In person First 2-4 weeks of training will be in our Hagerstown office (Required). Stipend would be provided - to be further discussed upon hire. Other requirements: Creative and compassionate attitude Empathy resilience and open mindedness Interest in working both with children and their parents Strong communication and collaborative skills Eagerness to learn and grow professionally Salary Description $40,568.32 - $53,245.92

Admin Support to include Receptionist and Administrative Support (non-exempt) Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. Possess strong organizational and customer service skills. U. S. Citizenship and ability to obtain and retain a SECRET” security clearance. MUST HAVE: 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication Ability to maintain records of receipt, mailing dates, and other required information Ability to ensure appropriate mailing and/or shipping of packages, letters, etc. Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests Experience creating and distributing correspondence, reports, and other documents Track inventory of office supplies and notifying admin office of need to replenish those supplies. Experience providing general office support like various administrative tasks, data entry, filing, and customer service Ability to manage multiple tasks and prioritize effectively Ability to manage the receptionist area Effective written and verbal communication skills for interacting with various individuals Proficiency in office software and equipment High School diploma required, higher education preferred

MUST HAVE: TS/SCI w/ CI polygraph (full scope) EDUCATION: Bachelor's or Associate's w/ 17 years of experience in federal law enforcement or 19 years of experience in the personnel security investigative or investigative analyst field*) RESPONSIBILITIES: 15 years of experience in federal law enforcement or 17 years of experience in the personnel security investigative or investigative analyst field. Technical training/certification as an investigator and/or adjudicator is required. Prior security management experience preferred.

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? The Priority Claims Specialist III - Remote will ensure payment for services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Hanger policies and compliance programs. Provides strict adherence to adjustment, refund and write-off policies/procedures as outlined in Hanger Clinic Standard Operating Procedures. Maintain exceptional support and communication with all partners, internal and external. This is a high-dollar medical collections role operating within a Centralized Revenue Cycle Team. This is a full time, remote opportunity. Schedule will be Monday - Friday, day shift. Your Impact Responsibilities for the role will include: * Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes. * Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied. * Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms. * Follow up with insurance companies by online portal, phone, email and/or fax. * Identify billing errors and submitted corrected claims insurance carriers. * Provide timely and accurate follow up on accounts until they are resolved. * File and follow up on appeals and disputes. * Communicate identified AR issues that may cause payment delays or write offs to management. * Document all findings with clear and concise detail. * Research insurance guidelines and manuals for additional information. * Perform adjustments in the system as needed. * Submit medical records upon request. * Resolves outstanding accounts receivable problems. Respond to and resolve inquiries from customers or external collection resources. * Primary focus is on complex denials and appeals. * Review, monitor and resolve assigned encounters and all assigned reports. * Identify issues attributing to account delinquency and discuss them with management as needed. * Provide timely follow-up on all tasks. * Effective communication with Patient Care Clinics related to collection efforts. * Complete, review, and research any deficiency to ensure that any deficiency is properly addressed and resolved. Minimum Qualifications Minimum * High school education or equivalent * 5+ years of related experience to include at least one of the following areas: Insurance reimbursement, medical policy, payor appeal requirements or patient collection laws. * Experience in a medical office. Preferred * Associate's degree. * Experience with NextGen and/or OnBase. * Licensed Medicare auditor or Certified Medical Audit Specialist Knowledge and Skill: * Attention to detail with the ability to quickly identify trends. * Strong communication and interpersonal skills. * Working knowledge of the Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles. * Working knowledge of medical terminology. * Self-starter / take initiative to proactively resolve problems. * Ability to multi-task. * Strong sense of personal accountability to meet deadlines. * Working knowledge of MS Office suite programs. * Working knowledge of Electronic Health Records (EHR); such as, OPS and NextGen * Demonstrated ability to pull data and migrate into online records management systems such as OnBase; * Demonstrate high ethical standards regarding confidential patient and billing information. Additional Success Factors The ideal candidate will also demonstrate: * Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. * Works well under pressure * Attention to detail with the ability to quickly identify trends. * Resourceful and flexible team player who excels at building trusting relationships with patients, insurance companies and colleagues. * Excellent knowledge and understanding of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology (CPT, ICD-9, HCPCS, modifiers, coding, and documentation guidelines) for private payer, state and federal plans including coding, billing and reimbursement protocols. * Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems. * Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast-paced environment. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes and calibrate work processes for outstanding results. #LI-Remote Pay range of $20.00 to $25.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You * Competitive Compensation Packages * 8 Paid National Holidays & 4 additional Floating Holidays * PTO that includes Vacation and Sick time * Medical, Dental, and Vision Benefits * 401k Savings and Retirement Plan * Paid Parental Bonding Leave for New Parents * Flexible Work Schedules and Part-time Opportunities * Generous Employee Referral Bonus Program * Mentorship Programs- Mentor and Mentee * Student Loan Repayment Assistance by Location * Relocation Assistance * Regional & National traveling CPO/CO/CP opportunities * Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC

As a Home Health RN, you will be responsible for providing direct patient care in a home setting. Your primary duties include assessing patients' health status, developing and implementing nursing care plans, and collaborating with physicians and other healthcare professionals to deliver comprehensive care. You will also educate patients and their families on disease prevention, treatment options, and self-care techniques. Responsibilities: Patient Assessment: Conduct thorough initial and ongoing assessments of patients' health status, including physical, emotional, and social factors. Care Planning: Develop individualized care plans in collaboration with the patient's physician, outlining nursing interventions, goals, and expected outcomes. Clinical Procedures: Perform various clinical procedures, including wound care, medication administration, intravenous therapy, and patient education. Monitoring and Evaluation: Monitor patients' progress and response to treatment, modifying care plans as needed. Evaluate the effectiveness of interventions and adjust accordingly. Patient Education: Educate patients and their families about their medical conditions, treatment plans, medications, and self-care techniques to promote wellness and independence. Coordination of Care: Coordinate care with other healthcare providers, community resources, and support services to ensure continuity of care for patients transitioning between healthcare settings.

Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. Possess strong organizational and customer service skills. U. S. Citizenship and ability to obtain and retain a SECRET” security clearance At least 5 years of records management experience, including Freedom of Information Act information management Experience in creating and implementing records management policies, procedures, and retention schedules Experience evaluating program effectiveness and recommending improvements Experience providing training and technical assistance to staff Strong computer skills (database, word processing, and data entry skills) Excellent written and verbal communication skills Commitment to innovative and quality customer service Physical ability to move large number of files and/or file boxes Experience with Records Management; Records Management training, or certificate, preferred Experience with administrative services like office management, building and facilities management, human resources, and/or policies and procedures Ability to provide on-site technical support, troubleshooting issues with AV equipment during events Ability to manage multiple tasks, prioritize work, and meet deadlines Ability to identify and resolve complex problems College degree required in business or information management and/or related certifications

Admin Support/Project Information Specialist to include Facilities and Audio-Visual Management for Conference Rooms, Training Rooms, and Business Center Management : Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. Possess strong organizational and customer service skills. U. S. Citizenship and ability to obtain and retain a SECRET” security clearance. MUST HAVE: At least 7 years of administrative management or relevant work experience Experience in creating and implementing organizational or administrative management policies and procedures Ability to evaluate program effectiveness and recommend improvements Experience managing an agency project report library Experience with other administrative services like office management, building and facilities management, human resources, and/or security Ability to provide training and technical assistance to staff Experience in information and records management Proficient in the use of a variety of IT programs, databases, and computerized systems Excellent written and verbal communication skills Commitment to innovative and quality customer service Physical ability to move a large number of files and/or file boxes Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity, presentations or visual material access Experience creating and editing audio-visual content such as presentations and videos Experience setting up conference, board, or training rooms Ability to manage multiple tasks, prioritize work, and meet deadlines Ability to identify and resolve complex problems College degree required in business or information management and/or related certifications

The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards. RESPONSIBILITIES Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments. Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities. Handle inbound calls from potential patients, providing information and addressing their needs. Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking. Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently. Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines. Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates. Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability. Foster and maintain a professional and productive relationship with the primary contact for each assigned practice. Report all set appointments at the end of each day to ensure accurate tracking and communication with the team. Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed. Participate in daily team meetings, contributing insights and updates to improve team performance. REQUIREMENTS Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare. Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners. Bilingual (English/Spanish) Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously. Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision. Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems. Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads. Customer Service: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations. Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions. Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily. Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success. ABOUT HIP At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities. Bring Your Genius What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward. Elevate Others Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together. Drive Value It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now. Own It This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together. These aren't just ideas-they're what make us HIP. Let's live them out every single day. Brand Promises At HIP, these promises guide how we serve our partners every day. They reflect what we stand for and how we ensure meaningful impact. We Are More Than Marketing It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success. We Provide a Holistic Approach Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth. We Provide a White Glove Experience HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority. We Go Beyond the Business HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success. BENEFITS 401(k) matching Dental Insurance Health Insurance Vision Insurance Life Insurance PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) Remote position SCHEDULE 8-hour shift 8 am- 5 pm (MST or PST) Training may be conducted 8 am - 5 pm CST (first 30 days) Monday to Friday COMPENSATION $42,000- $50,000 Base Salary Commission with an earning potential of approximately $5,000/annually Total OTE (On Target Earnings) $47,500-$55,000 Full-time W2 position for domestic candidates ONLY

MUST HAVE: TS/SCI w/ CI polygraph (full scope) EDUCATION: Bachelor's (or Associate's w/ 2 years of relevant experience*) Responsibilities: 3 years of experience. Experienced in use of Microsoft Office products. Demonstrated interpersonal and customer service skills. Experience performing routine office administrative support functions. Demonstrated analytical ability to critically review and analyze various types of incoming material and investigative reports to discern potential security vulnerabilities and to identify viable investigative leads. Proficient computer skills to include working knowledge of Microsoft Office software applications (Word, Excel, Outlook, PowerPoint) and use of Internet to conduct research and/or open-source checks in aid of investigations

MUST HAVE: TS/SCI w/ CI polygraph (full scope) EDUCATION: Bachelor's(or Associate's w/ 9 years of relevant experience*) EXPERIENCE: 7 years of experience in the personnel security investigative or investigative analyst field Experience interpreting Governmental and commercial database checks to identify areas of concern during the investigative process. Experience analyzing investigative reports and other sources of information to identify security vulnerabilities; to develop investigative leads; to propose a recommendation as to the approval, denial, or revocation of eligibility for access to national security information based on the application of the appropriate adjudicative standards.

MUST HAVE: TS/SCI w/ CI polygraph (full scope) Responsibilities: 2 years of experience in the personnel security investigative or investigative analyst field, conducting and interpreting database checks and credit reports. Experience performing routine office administrative support functions. Demonstrated analytical ability to critically review and analyze various types of incoming material and investigative reports to discern potential security vulnerabilities and to identify viable investigative leads. Education: Bachelor's (or Associate's w/ 4 years of relevant experience*)