Ardent Health Services Remote jobs - 192 jobs

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Enterprise Segment Marketing Associate We are looking for a Marketing Associate to join the Enterprise Marketing team. In this role, the Marketing Associate will utilize an understanding of our segments' audiences and their needs to support message development and at scale tactics like campaigns, as well as develop 1:1 content and messaging to support the growth of our largest enterprise customers. This individual will act as a strong communicator who can work collaboratively and creatively with different stakeholders across the business. The Marketing Associate should be organized, detail-oriented and able to strategize and execute multiple projects effectively and on time. The ideal candidate will work to independently identify the tasks needed to complete a project and take action at “sales speed”. The Team: Enterprise Segment Marketing team owns the Enterprise go-to-market strategy for healthcare organizations with 275+ MDs, working in close alignment with our Sales stakeholders and Marketing partners to help grow pipeline and bookings. We support the new and existing logo Enterprise business through at-scale, 1:few, and 1:1 tactics informed by our strategy to grow the business across our key audiences, by leveraging tactics like web and paid media, lead generation partnerships, outbound activations, industry and proprietary events, sales enablement, active pipeline deal support, and customer co-marketing. Job Responsibilities Support campaign development through execution by drafting comprehensive campaign briefs and working closely with cross-functional and partner marketing teams to ensure successful launch and delivery. Develop recruitment launch materials for events and campaigns to support SDR outreach efforts. Assist with SDR outreach play development, from content creation and stakeholder alignment to play execution and performance reporting. Support development of compelling messaging that resonates with our Enterprise prospects and their various buyer personas, while aligning to our athenahealth brand and value messaging. Support event recruitment and execution Proactively engage with the sales team to coordinate marketing activities, communicating frequently to build trust and alignment. Create customized, compelling content in support of individual sales strategies to help a prospect understand why a partnership with athenahealth is the right decision for their business. Test, measure, analyze, and optimize marketing tactic performance, report on results and apply learnings to future strategies. Typical Qualifications Bachelor's degree in business, marketing, or related field required 1+ years' experience in marketing or sales; content and messaging experience preferable Strong writing, communication, Excel reporting, and presentation development skills Impeccable project management skills and highly detail-oriented Ability to interface directly with sales teams Ability to manage multiple projects at once from concept to completion Self-starter who can work independently in a fast-paced environment Expected Compensation $55,000 - $93,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The HR Advisor is an individual contributor role that delivers expert guidance and practical solutions to people managers across athenahealth. This role provides fast, reliable support to people managers, helps leaders navigate policies and practices, and resolves day-to-day people challenges - ensuring every manager has the support they need to lead effectively. Team Summary: The People Function partners with the business to build organizational capability, attract and develop exceptional talent, and create a culture where everyone can thrive and do their best work. We design people strategies, deliver expert guidance, architect enabling systems, and drive the programs and insights that advance business performance and employee success. Essential Job Responsibilities: Serve as the primary HR contact for people managers, providing coaching on employee matters, conflict resolution, and performance management. Guide managers through performance improvement plans (PIPs), disciplinary actions, and other employee relations matters in partnership with ER. Deliver practical, policy-aligned guidance on HR practices, balancing employee advocacy with organizational needs. Partner with managers to navigate complex people challenges, including difficult conversations, team dynamics, and organizational change. Learn and use AI tools to support your work, sharing what works well with colleagues and flagging use issues or problems with data privacy. Participate in roll outs of new tools including AI solutions by testing the in real work situations, sharing results and helping to bring stakeholders and team members along. Support company-wide HR initiatives, including onboarding, performance management, and diversity programs. Additional Job Responsibilities: Identify opportunities to improve HR service delivery and support implementation of new approaches. Build and maintain a documentation library of internal processes to improve efficiency. Collaborate with the broader HR team to meet departmental goals and drive continuous improvement. Expected Education & Experience: 3+ years of professional experience, with at least 2 years in an HR generalist, HR advisor, or employee relations role. Possesses strong verbal and written communication skills, enabling clear articulation of HR policies and solutions, effective stakeholder management, and building strong relationships with employees and leaders. Demonstrates experience coaching managers through employee relations matters, performance management, and policy interpretation. Strong problem-solving skills with the ability to navigate ambiguous situations and provide clear, actionable guidance. Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment. Proficiency in Microsoft Office. Experience with HRIS systems (Workday preferred) is a plus. Demonstrated interest in learning and applying AI applications for HR, with willingness to experiment and help colleagues feel comfortable with new technology. Experience helping others adopt new tools, whether through informal coaching, creating guides, or formal training. Bachelor's degree in Human Resources, Business, or a related field is preferred but not required. Expected Compensation $101,000 - $173,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. This job posting requires fluency in the Spanish language, including speaking, reading and writing. Drive growth in our crucial small practice market by selling athenahealth's core healthcare technology solutions to independent medical practices with 1-5 providers in the Miami, Florida area. As a Sales Executive on our Small Group team, you'll manage the full sales cycle from lead generation to close, building relationships with healthcare providers and demonstrating how our solutions can transform their practice operations. This role offers the opportunity to make a direct impact on athenahealth's expansion in a key market segment while developing your sales expertise in the dynamic healthcare technology industry. About the Team: The Small Group Sales team is dedicated to bringing athenahealth's innovative solutions to medical practices with 1-5 physicians, a vital and expansive market segment for our company's growth strategy. Our team partners closely with Marketing, Onboarding, and Customer Success to deliver a seamless experience for prospects and new clients. Essential Job Responsibilities: Manage the full sales cycle from lead generation to close, including discovery, demonstrations, negotiations, and contract execution Build and maintain a strong pipeline by developing relationships with potential clients and attending industry events Conduct compelling product demonstrations that address the specific needs of small medical practices Collaborate with cross-functional teams to ensure successful client onboarding and implementation Maintain accurate records in Salesforce to support pipeline management and forecasting Stay current on healthcare industry trends to effectively position athenahealth solutions against competitors Additional Job Responsibilities: Provide market feedback to product teams to inform future solution development Participate in regular team meetings and training sessions to enhance product knowledge Represent athenahealth at local healthcare events and conferences Contribute to the development of sales strategies for the Small Group segment Support marketing initiatives targeted at the small practice market Expected Education & Experience: Bachelor's degree required 2+ years of sales experience in a corporate or client-facing environment (may include inside sales, telesales, or quota-carrying roles) Bilingual in English and Spanish highly preferred Must live in or within driving distance of Miami, Florida Strong presentation and communication skills (both in person and on the phone) Working knowledge of CRM systems, preferably Salesforce Healthcare industry experience a plus, but not required Expected Compensation $55,000 - $93,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Director of Experience Design We are looking for a Director of Experience Design to join the Brand and Performance team within our Marketing division here at athenahealth. In this role, the Director of Experience Design will lead the design, research, and optimization of digital marketing experiences across athenahealth's owned and paid ecosystems. This role sits at the intersection of user insight, business strategy, and marketing performance seamlessly bridging the gap between user needs and business objectives. The Director of Experience Design will lead efforts to understand user behaviors and motivations, turn those insights into high performing, and connected digital journeys that span athenahealth.com, paid media, and partner channels. This individual will combine UX strategy, research expertise, and data fluency, bringing together human-centered design with measurable impact. This is both a strategic and executional leadership role: the Director of Experience Design will lead by doing, collaborating across marketing, MarTech, analytics and IT to ensure experiences reflect a deep understanding of our users & drives business growth. Job Responsibilities Lead the end-to-end experience design across owned (athenahealth.com) and paid ecosystems (search, display, social, syndication). Develop and evolve a UX strategy that aligns user needs and business goals into a cohesive experience framework. Map and optimize cross-channel journeys, ensuring continuity of message, design, and experience from initial awareness through conversion. Translate audience and behavioral research into actionable experience strategies that guide users seamlessly between media and web environments. Create journey maps, prototypes, wireframes, and experience blueprints that define the ideal user path and guide key cross-functional teams (e.g., creative, content) in delivering connected experiences. Lead the user research function within marketing, setting the strategy for discovery and validation research (e.g., interviews, usability testing, behavioral analysis, surveys, and A/B testing). Partner with analytics teams to integrate qualitative insights with quantitative performance data. Build and maintain an overarching digital experience journey with optimized journey maps, and behavioral models that serve as foundational tools across teams. Develop and manage a testing and optimization roadmap that spans both paid and owned experiences-prioritizing not only conversion, but also experience quality, engagement depth, usability, and content effectiveness. Partner with analytics and MarTech teams to define experience performance metrics that capture how well each journey delivers against user intent, brand perception, and business goals. Lead by example through hands-on journey design, testing, and research synthesis. Establish repeatable processes for experience intake, prioritization, and delivery that balance agility and creative excellence. Present insights, hypotheses, and design outcomes to marketing and executive leadership with clarity and influence. Typical Qualifications Bachelor's degree in Marketing, or a related field; Master's degree preferred. 10+ years of experience in digital experience design, UX strategy, or digital marketing, with emphasis on user research and journey optimization. Proven track record of turning user research and data into actionable digital experiences that drive measurable business outcomes. Deep expertise in UX research methodologies (usability testing, interviews, behavioral analytics, surveys). Proficiency in UX and analytics tools (e.g., Figma, Lucid, Hotjar, Adobe Analytics). Ability to influence senior stakeholders with research-backed recommendations. Experience in complex, multi-segment B2B or healthcare environments preferred. Strong ability to navigate ambiguity and define problems before solving them. Expected Compensation $137,000 - $233,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

The Customer Service Representative I serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns. Essential Functions Responds to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information. Clarifies and resolves customer issues by identifying their needs, determining root causes, and implementing effective solutions. Escalates complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution. Provides triage support for common issues related to platforms, applications, and back-office processes. Documents all interactions accurately and thoroughly in the customer relationship management (CRM) system, ensuring detailed records of inquiries and resolutions. Adheres to quality standards and key performance indicators (KPIs), including productivity, response times, and customer satisfaction ratings. Delivers exceptional customer service by maintaining professionalism, patience, and a customer-focused attitude in all interactions. Contributes to a team-oriented work environment by sharing insights, offering assistance, and collaborating effectively with peers and supervisors. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications H.S. Diploma or GED required Associate Degree or some college coursework in a related field preferred 1-2 years of customer service experience required, preferably in a call center or help desk environment required Familiarity with CRM software and customer service tools preferred Knowledge, Skills and Abilities Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns. Proficient in using computer systems, including Microsoft Office Suite and CRM platforms. Excellent problem-solving and critical-thinking abilities. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Detail-oriented with a strong focus on accuracy and quality. Demonstrated ability to work independently and as part of a team. Strong interpersonal skills and the ability to build rapport with customers and colleagues.

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! ProPath, a leading pathology practice based in Dallas, Texas, is seeking a passionate and dedicated AP/CP board-certified or eligible Pathologist to become a part of our dynamic team. With more than 50 experienced physicians and over 550 dedicated employees, ProPath is recognized as a premier provider of full-service diagnostic services nationwide. As a proud member of the Sonic Healthcare USA family, we are at the forefront of practicing unparalleled medical care, fostering a culture of medical leadership across our network of 350 physicians and over 30 practices around the country. Exciting Development: We are thrilled to announce the construction of a new state-of-the-art laboratory located within the John Peter Smith Health Network $1.5B expansion, further extending our capabilities and reinforcing our commitment to excellence in pathology services. This development opens up exciting opportunities for innovation and professional growth for our team members. Opportunity Highlights: Hybrid/Remote Work Models: Embrace the flexibility of splitting your work between our esteemed facilities and the comfort of your home, facilitated by our advanced digital pathology infrastructure. Serve an Underserved Community: Play a pivotal role in delivering exceptional medical care to the underserved communities within the John Peter Smith Health Network (JPS) in Fort Worth, Texas. With over 40 clinics and a 537-bed teaching hospital, JPS serves as Tarrant County's only Level 1 Trauma center, offering a challenging yet rewarding practice environment. Complex and High Complexity Cases: As part of our multi-person practice at JPS, engage in high complexity cases that challenge your skills and foster your growth as a pathologist. Subspecialty Fellowship Training: Candidates with fellowship training in surgical pathology subspecialties such as general surgpath, cytopath, breast, GI, and/or gyn are highly desirable. Additional experience with complex surgical pathology cases is a bonus. Collaborative Environment: Benefit from subspecialty backup, in-house esoteric testing capabilities, frequent courier runs, and daily virtual case conferences, enabling real-time case sharing and discussion. Ideal Candidate Profile: Medical degree, AP/CP board certified or eligible. Licensed or eligible for licensure to practice medicine in the State of Texas. Excellent diagnostic skills, communication abilities, and a commitment to serving underserved communities. Enthusiastic about learning and/or contributing to digital pathology. Why ProPath? Competitive Salary: Commensurate with background and experience. Comprehensive Benefits Package: Includes medical, dental, a matched 401(K) plan, and more. Professional Growth: Be part of a team that's leading the digital pathology revolution, offering both in-person and remote work opportunities. ProPath is dedicated to fostering a diverse and inclusive work environment. We are an equal opportunity employer (EOE M/F/Disabled/Veteran) and provide accessibility accommodations to ensure all our team members can thrive. Take The Next Step: If you're driven by a passion for pathology and a desire to make a difference in an underserved community, while enjoying the flexibility of a hybrid work model, we would love to hear from you. Company: Sonic Anatomic Pathology Scheduled Weekly Hours: 40 Work Shift: Job Category: Pathology Company: ProPath Associates Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

You've got a passion for patient care. You're personable, professional, and confident that nobody can find a vein like you. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is: Location: Louisville, KY Hours: M, T, W, F 9A-5P with office closed 12P-1:30P PT with eligible benefits In this role, you will: Provide exceptional patient care and customer-focused service. Perform venipuncture on patients of all ages. Collect/prepare non-blood specimens. Ensure proper specimen processing, labeling, and test ordering. Champion safety, compliance, and quality control. All you need is: High School Diploma or equivalent Previous phlebotomy training or experience Excellent communication skills Ability to work in a fast-paced environment Basic computer and data entry skills Bonus points if you've got: 2+ years of laboratory training or experience in specimen collection and processing Certification from the American Society of Phlebotomy Technicians We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your eligible dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) that includes a generous company match A sense of belonging - we are a community! We also want you to know: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Scheduled Weekly Hours: 26 Work Shift: 1st Shift (United States of America) Job Category: Laboratory Operations Company: Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Events Associate We are looking for a Virtual Events Associate to join our Marketing division here at athenahealth. In this role, the Virtual Events Associate will play a critical role in the seamless production of virtual events and webinars that drive meaningful connections with customers and internal teams. The Virtual Events Associate will work to leverage their technical skills to manage complex event platforms and workflows, while collaborating closely with marketing and cross-functional partners to deliver polished, impactful digital experiences. This role is ideal for candidates who combine strong technical aptitude with a passion for marketing and customer engagement. Join our team and be part of a dynamic and innovative organization that values growth and excellence in event management. Job Responsibilities Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high-quality streaming and user experience Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence Develop and maintain detailed post-event analytics, tracking attendance, engagement, and technical performance metrics Use data insights to recommend and implement improvements in event technology and processes Maintain and enhance event documentation, templates, and digital asset management Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management Hands-on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools Ability to troubleshoot and optimize integrations between multiple events and marketing systems Follow and contribute to evolving best practices for virtual event production and technology use Typical Qualifications Bachelor's degree in marketing, communications, business, or related field. 1+ years of experience in event management, preferably in healthcare or technology industries. Strong technical skills with experience in virtual event platforms, streaming technologies, or digital production Solid marketing background or experience working closely with marketing teams and campaigns Exceptional organizational skills with the ability to manage multiple technical tasks and deadlines Proficient in Microsoft 365 tools and marketing technology platforms (Cvent, Bynder, Salesforce preferred) Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders Calm, solution-oriented approach to live event challenges and time-sensitive situations Experience or interest in marketing operations, digital marketing, or event technology In‑person or executive‑level event planning experience preferred Strong, reliable internet connection required Minimal travel expected Expected Compensation $54,000 - $92,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The BSA Senior Associate role is a crucial contributor in delivering and supporting business initiatives. They collaborate closely with athenahealth business process owners, athena IT Product and Project Managers, other Business Systems Analysts, and Development team members. As a member of the athena IT team, their primary focus is on processes and technologies that support our business partners. They actively participate in the support and expansion of our technologies, continuous improvement, and growth, stability, and security of our systems. The successful candidate for this role will possess a wealth of experience, high energy, and keen attention to detail. They will be a highly analytical business analyst with a proven track record of transforming business requirements into system and process -solutions that drive our business forward and provide value to all employees of athenahealth. The following attributes are key indicators of a successful candidate for this position: Responsibilities Partner with Key Stakeholders: Collaborate with stakeholders and product managers to analyze, understand, and enhance employee productivity and end-user effectiveness, with a strong focus on improving the overall customer experience. Requirements Gathering: Gather, analyze, and document functional and technical requirements for new projects, enhancements to existing solutions, and production issues. Business Process Modeling: Create business process models using best practice techniques, including current and future state solution design documents based on the requirements gathered. Regularly evaluate and identify areas for improvement or automation. Business acumen - Demonstrate strong business acumen and possess in-depth knowledge of the “Function” domain. Documentation: Create and maintain detailed documentation, including business requirements documents, functional specs, user manuals, and JIRA stories. System Enhancements: Define and implement system enhancements that align with business goals, advising on best practices and recommending process improvements to ensure scalability and efficiency. Solution Design: Work with technical teams to design solutions that meet business needs, including system specifications and workflows. Testing Plans: Develop test cases and conduct unit and integration testing to ensure that systems meet specified requirements and function correctly Training Materials: Develop, deliver, and present end-user training materials to Salesforce users throughout the organization. Issue Resolution: Research production system issues, resolve user problems, and escalate issues when necessary. Backlog Management: Help manage the backlog of production issues and enhancement requests. Work with the product manager to ensure that proper prioritization of these enhancements is determined. Application Configuration: Perform application configuration activities primarily in Salesforce and other supporting Force.com applications. Stakeholder Communication: Act as a liaison between business stakeholders and IT, facilitating communications and ensuring alignment on project goals. Continuous Improvement - Stay updated on industry trends and best practices, recommending improvements to enhance business efficiency. Typical Qualifications Business Analysis Experience: 6-10 years of work experience as a business analyst, or related role. Hands-On Experience: Practical experience with Oracle Fusion Financials, Oracle Fusion OCI, Oracle Reporting and Integration System Administration Skills: Proficiency in Oracle Fusion system administration, including user management, configuration, and maintenance of Salesforce environments, as well as prior experience working with related systems. Familiarity with Tools: Knowledge of tools such as JIRA, Confluence, Oracle Fusion, Java, BitBucket, and Git. Experience in creating and executing unit, integration, and user acceptance test plans is preferred. Communication Skills: Strong written, verbal, and presentation skills, with the ability to collaborate effectively with team members and business stakeholders at all levels of the organization. Problem-Solving Skills: Excellent problem-solving, analytical, and investigative skills. Project Management Experience: Experience working in a mix of agile and waterfall project management methodologies is preferred. Business Operations Experience (Optional): Familiarity with business operations processes and practices is a plus. Prior Healthcare Experience (Optional): Experience in the healthcare industry is also considered beneficial. Expected Compensation $90,000 - $152,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Manager of Agency & Media Partnerships - epocrates We are looking for a Manager of Agency & Media Partnerships to join our epocrates division. In this role, the Manager of Agency & Media Partnerships will play a critical role in strengthening and expanding epocrates' strategic relationships across healthcare advertising agencies, with primary ownership of Publicis Health Media. This individual will manage senior-level relationships, deepen engagement with key decision-makers, and ensure that epocrates is positioned as a trusted, indispensable partner within the healthcare media ecosystem. In this highly visible role, the Manager will expand executive-level connectivity across Publicis Health Media, collaborating closely with agency partnership leads and cross-functional internal teams to drive alignment, accelerate growth, and maximize joint business impact. This person will be accountable for meeting and exceeding agency-driven bookings and revenue targets while proactively identifying new opportunities to grow epocrates' footprint. Acting as the executive point of contact for one of epocrates' largest agency partners, the Manager of Agency & Media Partnerships will cultivate deeper partnerships and unlock incremental revenue through high-impact engagements such as strategic business reviews, executive roundtables, innovation sessions, and leadership forums. The ideal candidate is a proactive, strategic relationship builder with deep experience navigating large pharma agency networks and influencing senior stakeholders to advance shared business objectives. The Team: epocrates, Inc., an athenahealth company, is recognized for developing the #1 medical application among U.S. physicians for clinical content, practice tools, and health industry engagement at the point of care. epocrates has established a loyal network of more than one million health care professionals, including 50 percent of U.S. physicians, who routinely use its intuitive solutions to help streamline workflow and improve patient care. More than 1 million healthcare providers rely on epocrates and there are significant investments being made in product technology and innovation, and this year is a fantastic opportunity for marketing to re-energize the brand for customers, users and prospects. We are looking for the right candidate to help us reach our full potential this year and in the future. Job Responsibilities Build and strengthen relationships with senior leadership and key decision-makers across Publicis Health Media. Develop and execute a strategic engagement plan that positions epocrates as a trusted executive-level partner. Serve as a strategic advisor by providing thought leadership and insights that support agency and brand objectives. Own and exceed revenue, bookings, and growth targets for Publicis Health Media and associated agencies. Partner with agency leadership and internal teams to develop long-term commercial strategies. Identify whitespace opportunities to expand epocrates' presence within agencies and their client portfolios. Lead high-value engagements including executive offsites, roundtables, and industry events. Ensure alignment between epocrates' solutions and agency media strategies to drive long-term partnership success. Position epocrates' capabilities and innovations as solutions to agency and brand challenges. Collaborate with Sales, Marketing, Product, and Customer Success teams to support agency needs and campaign execution. Provide insights on agency trends, competitive dynamics, and market opportunities to inform GTM strategy and product development. Advocate for agency feedback within epocrates to increase product relevance and business impact. Track partnership performance through KPIs and communicate insights across internal stakeholders. Represent epocrates at major industry conferences, agency leadership meetings, and executive networking events. Serve as a brand ambassador, elevating awareness and credibility within the healthcare media and agency ecosystem. Typical Qualifications Bachelor's degree in a relevant field or equivalent professional experience. 8+ years of experience in agency partnerships, media sales, or strategic business development. Experience building and managing relationships within major pharma agency networks. Proven track record of exceeding revenue targets through strategic account management. Strong understanding of healthcare media, digital advertising, and agency operating models. Demonstrated success leading high-impact business engagements and strategic negotiations. Proven experience collaborating with executive and strategy teams within healthcare-focused agencies. Expected Compensation $90,000 - $154,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

The Remote Medical Billing Specialist is responsible for processing, auditing, and submitting primary and secondary insurance claims, ensuring accuracy, compliance, and timely reimbursement. This role utilizes electronic claims management systems to review, correct, and resolve billing errors, denials, and rejections. The Billing Specialist I collaborates with internal teams, facility liaisons, and payers to ensure clean claim submission and adherence to federal, state, and payer-specific regulations. As a Billing Specialist at Community Health Systems (CHS) - Shared Services Center, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental, and vision insurance, paid time off (PTO), 401(k) with company match, tuition reimbursement, and more Essential Functions Processes and submits primary and secondary insurance claims accurately and in a timely manner, ensuring compliance with payer guidelines and regulatory requirements. Reviews and resolves claim errors, rejections, and denials, making necessary corrections and resubmitting claims as needed. Demonstrates working knowledge of billing forms, including UB-04, CMS-1500, or state-specific billing forms, ensuring claims are submitted with the appropriate documentation. Audits claims for accuracy, checking for duplicate charges, overlapped accounts, and missing information before submission. Investigates and processes rebill requests, verifying claim accuracy and making necessary updates per facility or coding liaison direction. Maintains knowledge of billing regulations, payer policies, and electronic submission guidelines, staying up to date with federal, state, and local billing requirements. Utilizes electronic billing systems to analyze, research, and transmit claims, ensuring proper documentation of actions taken in the collection system. Monitors and reports charging or edit trends, collaborating with internal teams (such as coding, patient access, and ancillary departments) to improve billing accuracy. Performs daily balancing tasks using SSI and other billing systems, escalating unresolved issues or billing delays to the Billing Services Manager. Communicates professionally with payers, facility representatives, and internal teams, ensuring efficient issue resolution and proper follow-up on outstanding claims. Performs other duties as assigned. Complies with all policies and standards. This is a fully remote opportunity. Qualifications H.S. Diploma or GED required Associate Degree in Business, Healthcare Administration, Medical Billing, or a related field preferred 0-1 years of experience in medical billing, insurance claims processing, or revenue cycle operations required 1-3 years of billing experience in a medical facility, ambulatory surgery facility, or acute-care preferred Experience with hospital or physician billing, including knowledge of payer policies and electronic claims systems preferred Knowledge, Skills and Abilities Basic understanding of insurance claim processing, medical billing, and reimbursement guidelines. Familiarity with billing software, electronic claims management systems (e.g., SSI, Pulse/DAR), and eligibility tools. Knowledge of CMS, Medicaid, Medicare, and commercial insurance billing regulations. Ability to analyze and resolve claim errors, denials, and rejections efficiently. Strong attention to detail, organizational skills, and ability to meet deadlines. Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and electronic health record (EHR) systems. Excellent communication and problem-solving skills, with the ability to interact professionally with internal teams and external payers. We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

The Member Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED utilization, and PMPM costs) and other organizational mandates as designated. The Member Care Coordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN practices. Member Care Coordinators may directly assist members in improving their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team. Member Care Coordinators may also work directly with assigned practices to assist them in addressing care gap closure under the direction of Provider Relations Representatives. This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions Receive and document all referrals from various sources into the Care Management documentation platform Verify eligibility and demographic information May complete Health Risk Screenings as needed Assist with mailing of educational materials, consent forms or other documents to the member as necessary Assist with referrals on behalf of the Care Management team Provide information for access and coordination of resources Assist member with care coordination and health care system navigation Provide culturally appropriate health education and information Provide general education and social support Advocate for members Identify care gaps and perform outreach to members in attempt to close gaps as requested Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed Assist to address with Social Determinants of Health as needed Access multiple EHR's to obtain and upload into the care management platform Access to Hospital/Data or Electronic Medical Record system will be required, as necessary Notify supervisor promptly of any issues with carrying out any duties assigned Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded Abide by department guidelines, company policies, and HIPAA regulations Perform other duties that assist in keeping the operations organized and functional Attend Departmental and corporate meetings, local and regional training, or other events as required Understand and uphold CCNC goals, objectives, and standards Travel using a personal vehicle will be required within the region and/or the State Qualifications High school diploma or GED required; or Licensed Practical Nurse 2-4 years minimum experience in a health care setting required 2- or 4-year degree in health-related field preferred Bilingual preferred Maintain a valid driver's license with current auto liability insurance Knowledge, Skills, and Abilities Knowledge of and experience working in patient or clinical data systems Computer skills required including various office software and the internet; experience with MS Office software preferred Knowledge of state and federal benefits system Excellent communication skills - oral and written Proficient Motivational Interviewing skills Organizational and time management skills Sensitivity to diversity of cultures, language barriers, health literacy and educational levels Knowledge of medical terminology Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Able to shift strategy or approach in response to the demands of a situation Working Conditions The job environment is primarily an office or home environment. Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time Must be able to utilize office equipment, computer, keyboard and phone with or without assistive devices Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds Travel will be required within the region and/or the State

* Fully Remote Assists in administering the wage and salary program for the organization. Studies, evaluates jobs , and determines pay grades for new and existing jobs. Participates in compensation surveys, audits evaluation of jobs and application of existing job classes to individuals. Provides support to other HR professionals within the organization regarding compensation issues and needs. * Fully Remote * Administers Compensation Systems * Reviews job descriptions submitted by HR team to determine proper slotting within current salary structure. * Researches and analyzes market data * Prepares management reports related to compensation * Develops, recommends, and implements compensation policies and procedures * Recommends and implements improvements to compensation system * Communicates compensation policies and practices to the Facilities and refers special problems to the Director of Compensation; Develops, recommends, and writes compensation procedures. * Enters & Analyzes Data * Researches and addresses compensation data issues when surfaced; coordinates with appropriate function (Payroll, HRIS, Accounting, Timekeeping, etc.) when necessary to address and implement employee database system adjustments and answers Compensation questions. * Enters and maintains accurate Compensation data in Lawson and performs routine audits to confirm data is accurate; maintains Job Codes (HR06), Position Codes (PA02) and Shift Differentials (PR24) and the data fields associated with these screens. * Performs audits on various HR data to determine compliance with established compensation guidelines, policies and processes * Salary Surveys * Conducts and participates in published salary surveys and maintains an up-to-date salary survey library for use in salary planning and design. * Maintains survey database of job matches (composites) in market data tool for all benchmark jobs in the Health System. * Provides Support * Supports Mgmt and facility HR professionals on Compensation issues such as promotional increases, hire-in salaries, minimum wage adjustments, market adjustments, etc. * Attends meetings as required and participates in committees as directed * 2 years compensation experience (Master's Degree substitutes for all required experience) * Bachelor's Degree * Excellent analytical & critical thinking skills, interpersonal & human relations skills, oral & written communication skills, and good time management/prioritization skills, Good computer skills (Excel), good organizational skills

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a CSC Analyst, you will provide high-level support to end users via phone and email in a dynamic, fast-paced environment. You will become an expert in the athena One application and resolve client inquiries quickly, accurately, and effectively. Collaborating with cross-functional teams, you contribute to continuous service improvement while managing multiple communication channels simultaneously. Key Responsibilities: Qualified candidates must possess effective communication skills which includes strong written and verbal communication. The ability to think analytically and process complex information into comprehensive terms is a must. Apply organizational skills and attention to detail in all actions to ensure accurate and timely results. Utilize multiple tools provided via telephone with clients to diagnose issues and provide solutions, must be an expert at troubleshooting and split-second analysis. Working cross-functionally (this may include multiple departments, divisions, states and countries) to continuously improve our services. Develop deep product knowledge of athena One to troubleshoot and guide clients via phone and cases. Diagnose complex software issues and deliver clear, actionable solutions. Manage case and communication queues to meet quality and production targets. Use Salesforce CRM to track and respond to client inquiries promptly. Communicate efficiently with internal teams and external clients to manage expectations and status updates. Embrace continuous learning and share knowledge to enhance team expertise. Own special project assignments and actively participate in departmental goals. Required Qualifications: High school diploma or GED. 3-4 years of professional business experience. Exceptional customer service skills with the ability to manage client expectations. Strong multitasking ability in a fast-paced, technology-driven environment. Hardware and Software troubleshooting experience is a preferred background as strong technical acumen is necessary to be successful in this role Proven Teaching ability. It's not enough to give our clients the right answer, you have to ensure they understand the answer and teach them the context and/or business process for achieving a successful outcome on their own in the future Ability to multitask in a demanding, fast-paced environment. Extreme comfort level with having multiple windows open, systems up and running, quickly navigating between screens, all while providing excellent service to our customers, responding to emails and resolving client cases, often simultaneously Preferred Qualifications: 2+ years in a call center or customer service role. Experience in hardware/software troubleshooting. Proficiency with MS Office, Salesforce, and common web browsers. Ability to explain solutions effectively and teach clients for future success. Why athenahealth? Opportunity to grow and advance through skill development. Collaborative and innovative team culture. Work-from-home flexibility with structured schedules. Be part of a company dedicated to simplifying healthcare for providers and patients. Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Medical Coding Project Manager We are looking for a Medical Coding Project Manager to join the Medical Coding team here at athenahealth. In this role, the Medical Coding Project Manager will be responsible for the delivery and execution of business solutions for athenahealth's Medical Coding Services within the RCM Product organization, specifically our medical coding automation product. This individual will work to develop and implement solutions to improve customer value and athena operational efficiency. They will also need to be a strong analytical problem solver, project manager, and excellent communicator. The Medical Coding Project Manager will act as a critical thinker who creates business cases, influences stakeholders, develops strategic direction and demonstrates command of the technical and industry knowledge of Medical Coding standards and guidelines. The Medical Coding Project Manager will also manage and influence project teams to action, balancing urgency while cultivating lasting collegial relationships. Job Responsibilities Use both hard data analysis and qualitative evaluation to determine root causes of a problem Analyze trends to deliver clear and compelling data story to stakeholders Design elegant solutions that favor automation, use of AI, work prevention, and product enhancement over manual workflows Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery Identify opportunities to expand the value we provide to clients through more or better service(s) using your understanding of customer business problems Ensures quality & compliance of medical coding standards within our product and services Lead initiatives and projects that improve client and operational outcomes over a planning cycle, representing broad subject matter expertise Creates and curates project plans and initiative roadmap, balancing and setting clear stakeholder expectations and proactively identifying areas of risk Ensure success by leading execution across the company - including commercial, R&D, and operations Identify metrics and define success criteria to create transparency and visibility into program success and/or improvement areas Discover customer requirements and improve the service by incorporating feedback into product and service prioritization Present project purpose, updates, and outcomes to Service Integrity and stakeholder leadership, demonstrating command over all components of the project Typical Qualifications Bachelor's Degree (or commensurate level of professional experience) 5+ years of professional experience in Medical Coding 2+ years managing projects or teams Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders Demonstrated ability to assume sole and independent responsibility for various projects Experience implementing computer assisted coding and/or coding automation tools preferred CPC and/or CCS certified from AAPC or AHIMA required Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote Knowledge of Lean Six Sigma and Agile development methodologies preferred SQL experience preferred Expected Compensation $86,000 - $146,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

is eligible for a $2500 retention bonus. The Providence Center Clinical Therapist Home Base Assertive Community Treatment Team (ACTT) will provide outpatient psychotherapy either at The Providence Center or in the community, on a multidisciplinary ACT team. Duties and Responsibilities: Perform, crisis intervention, counseling, screening, client education, referral, treatment planning, and consultation for clients in the program. Perform a comprehensive psychosocial assessment of assigned consumers. Perform and record mental status examination. Assess clinical emergencies, including suicide and danger to others. Collect pertinent data from appropriate collateral sources in accordance with confidentiality guidelines. Maintain confidentiality in accordance with TPC policy and legal requirements. Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues. Provide individual, group, and family mental health and/or substance abuse therapy. Develop and implement a plan of care with ongoing client input. Assess clinical emergencies, including suicide and danger to others. Identify specific therapeutic interventions appropriate for specific problems. Carry a small caseload when needed and provide direct service. Provide support counseling, problem-solving, contracts and limit setting. Establish attainable goals with the clients. Encourage clients to attain the highest possible levels of independence. Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with people with substance use challenges. Present verbally a synopsis of actual cases as required. Collaborate with other providers, agencies, and individuals in the consumers' network of care. Maintain knowledge and familiarity of mental health and/or substance abuse and other related community agencies. Perform record keeping in accordance with Health Information Services and TPC requirements. Attend trainings, case presentations and conferences. Participate in the education of other TPC staff. Attend mandatory in service trainings and other trainings required for renewal of licensure. Maintain cooperative relationships with TPC staff, clients, community agencies and the public. Serve on appropriate Center committees. Provide mental health consultation to other community agencies. Requirements: Master s degree in social work or related field and clinical experience required. LICSW, LCSW, LMHC or LMFT preferred. Ability to write reports and correspondence. Ability to speak effectively with consumers, community agencies and Center employees. Bilingual Spanish preferred. Insured auto and valid driver's license. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Senior Coding Associate - Customer Insights We are looking for a Senior Coding Associate of Customer Insights to join the Medical Coding team here at athenahealth. In this role, Senior Coding Associate of Customer Insights will be responsible for evaluating customer readiness and ensuring customers successfully adopt the athena One Medical Coding Service. The Senior Associate will need a strong understanding of the healthcare industry and medical coding guidelines required to ensure our customers realize improved outcomes on the athena One Medical Coding service. This individual must be an analytical thinker, demonstrate strong attention to detail, be organized, communicate effectively with both internal teams and customers, think critically, and be a creative problem solver. The Senior Coding Associate must be an expert in coding principles and adhere to compliant coding standards in your work to ensure the integrity of our service with the ability to translate customer needs into process improvements. As a Senior Associate, this individual will be responsible for managing projects independently and influencing internal and external stakeholders to ensure alignment and direction. Job Responsibilities Analyze provider documentation and audits to identify areas of opportunity for our customers to improve their documentation and system usage Analyze customer configurations and practice information relevant to the Medical Coding work to identify gaps, discrepancies, and areas that could cause disruption in the work Exemplify a mindset of continuous process improvement to ensure we evolve our work to improve efficiency, outcomes, and support scale Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery Identify opportunities to expand the value we provide to clients through more or better service(s) using your understanding of customer business problems Independently manage multiple complex projects concurrently ensuring appropriate prioritization to meet deadlines Create project presentations with multiple audiences in mind - internal stakeholders, leadership, and customers Ensure presentations are on-brand, clearly written, informative, providing value to your intended audience, and concisely written as a show of respect for everyone's time Provide support, mentoring, and ongoing education opportunities for new hires and colleagues across Service Integrity, creating content and collateral as needed Typical Qualifications Bachelor's Degree (or commensurate level of professional experience) CPC and/or CCS certified from AAPC or AHIMA required 3+ years of professional experience in Medical Coding Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders Experience communicating directly with customers and/or medical providers Demonstrated ability to assume sole and independent responsibility for various projects Experience implementing computer assisted coding and/or coding automation tools preferred CPC and/or CCS certified from AAPC or AHIMA required Experience in auditing medical charts for accuracy to support coding decisions and compliance with coding regulations Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote Knowledge of Lean Six Sigma and Agile development methodologies preferred SQL experience preferred Expected Compensation $66,000 - $112,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

The Collections Specialist II is responsible for managing outstanding patient accounts, ensuring accurate and timely collections from insurance companies, third-party payers, and self-pay patients. This role requires strong knowledge of insurance processes, medical billing, and collection regulations to maximize reimbursement and minimize bad debt. The Collections Specialist II works independently to research accounts, resolve payment discrepancies, and negotiate payment arrangements while maintaining compliance with federal, state, and organizational guidelines. Essential Functions Manages assigned inventory of outstanding patient accounts, following up on insurance, third-party, and self-pay balances to ensure timely payment collection. Reviews and analyzes patient accounts, identifying alternative payment options, including insurance coverage, financial assistance programs, or legal action when necessary. Communicates with patients, guarantors, and insurance representatives via phone, email, and written correspondence to secure outstanding balances. Understands and explains the litigation process and its requirements, providing guidance on legal collections procedures when applicable. Resolves claim denials and payment discrepancies, working with payers and internal revenue cycle teams to ensure accurate reimbursement. Demonstrates knowledge of third-party collections regulations, utilizing automated resources and payer collection guidelines. Handles inbound and outbound collection calls professionally, ensuring courteous and compliant communication with all stakeholders. Accurately updates and maintains patient account records, documenting all actions taken in the system for compliance and audit purposes. Abides by all local, state, and federal collection laws, including HIPAA, FDCPA, TCPA, and CFPB regulations. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications H.S. Diploma or GED required 2-4 years of experience in medical billing, collections, accounts receivable, or insurance follow-up required Experience in hospital revenue cycle, third-party collections, or litigation-related collections preferred Knowledge, Skills and Abilities Strong knowledge of insurance billing, reimbursement processes, and collection regulations. Familiarity with third-party payer requirements, claim denial management, and payment posting procedures. Ability to interpret and explain patient financial responsibilities, payment options, and litigation processes. Strong communication and negotiation skills, ensuring positive patient interactions and effective payer negotiations. Proficiency in healthcare billing software, electronic health records (EHR), and collections management systems. Knowledge of federal, state, and industry regulations related to collections, including HIPAA, FDCPA, and consumer protection laws. Strong problem-solving skills, with the ability to analyze account details, resolve billing disputes, and secure payments.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Lead Corporate Network Engineer We are looking for a Lead Network Engineer to join our Corporate Network Engineering team within the Cloud Infrastructure Engineering organization. The Corporate Network Engineering team is responsible for designing, implementing, and optimizing network and security solutions that enable seamless connectivity and productivity for our internal employees across all branch office locations. We are looking for an engineer with the expertise to install, troubleshoot, and monitor our corporate network infrastructure with prior experience working with WAN and branch office network technologies. This role focuses on ensuring reliable, secure, and scalable network infrastructure while balancing long-term projects against day-to-day tasks. And finally, you are expected to possess experience with traditional network infrastructure design paradigms but also are excited to learn about the next generation of network automation and infrastructure as code! The Team: We are a geographically distributed collection of engineers who obsess over customers. We support systems in both the private and public clouds, are relentless in automating manual repetitive work, and strive to provide our customers (both internal and external) with the most robust network solutions possible. Job Responsibilities Install, configure, test, upgrade, and maintain network/security equipment and software in a multi-vendor environment (Juniper, HPE/Aruba, Palo Alto, Dell Enterprise SONiC, etc...) Troubleshooting network systems including local area networks (LAN), wide area networks (WAN), and both cloud/hybrid-cloud environments. Coordinating with vendors when needed. Balance a mix of operational and project work in a fast-paced environment Be proactive in the monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLAs Research and recommend innovative (and where possible automated) approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Draft, update, and follow detailed knowledge articles relating to established processes and procedures. Participate in a rotating 24/7 production on call schedule. Typical Qualifications Bachelor's degree or equivalent experience required. 5-10+ years of hands-on network engineering experience. Expertise in wireless networking (802.11a/b/g/n/ac/ax), wireless troubleshooting, RF fundamentals, wireless security (WPA2, WPA3), and tools/platforms (e.g., Aruba Central) Experience managing Palo Alto Networks next-generation firewalls via Panorama. You should possess a deep understanding of all Palo Alto software features (e.g., TLS Inspection, User-ID, Threat Prevention, GlobalProtect, etc.) and best practices for configuration, policy management, and troubleshooting. Hands on experience with Juniper Networks platforms (ACX, MX, EX, and SRX devices), JUNOS CLI, and JUNOS software Experience designing, implementing, and supporting Velocloud SDWAN fabrics in branch offices and data center environments Experience managing NAC solutions for wired and wireless authentication (e.g., Aruba Clearpass or Cisco ISE) Knowledge of network security protocols and standards (e.g., RADIUS, PKI, 802.1X, IPSEC) Proven ability related to multi-tasking, effective time management, and project management. Willingness to learn and continuously upskill to adapt and contribute to modernized networking technologies. Self-starter, team player, personable, enthusiastic, hardworking, and someone who enjoys interfacing with customers and stakeholders on a day-to-day basis. Bonus: operating knowledge of Linux, ThousandEyes, EVPN/VXLAN, SONiC network operating system, InfoSim Stablenet, Python, Nornir, BitBucket, Ansible, Prometheus, Grafana Expected Compensation $114,000 - $194,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************