ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
POSITION: IT HELP DESK ANALYST
We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive.
This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you.
Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport.
What you will do:
Respond to IT support requests from employees.
Troubleshoot and fix hardware and software problems.
Provide excellent customer service and quick resolutions.
Escalate complex issues to senior IT staff when needed.
Set up and configure computers and other devices.
Keep track of PCs, Laptops, cell phones, and other IT assets.
Share updates and solutions with users and teams.
Stay current on IT tools and systems.
Prioritize and manage multiple support requests.
Document issues and resolutions clearly.
Experience and Skills:
What you will bring to ARDEX:
Experience in IT support and using ticketing systems (Freshdesk is a plus).
Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue.
Basic knowledge of digital marketing, social media, and CRM tools is helpful.
Strong problem-solving and communication skills.
Understanding of networking basics (Wi-Fi, VPN, IP addresses)
Ability to manage multiple tasks and prioritize based on urgency.
Team player with a proactive attitude.
Comfortable with change and eager to learn.
German language skills are a plus.
Willingness to travel occasionally to other ARDEX locations to provide support.
Education
Associate's degree in information technology and/or relevant work experience.
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$33k-51k yearly est. 13d ago
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Technical Service Consultant, Flooring or Tiling Installation Systems, Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Center, PA
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer.
This is a hands-on, high-impact role where you'll:
* Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites.
* Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success.
* Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials.
This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight.
Experience and Skills:
* At least 2 years of hands-on experience in tile, stone, or flooring installation.
* Strong presentation skills-comfortable speaking to groups and building PowerPoint decks.
* Mechanical aptitude and confidence using hand and power tools.
* Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
* A proactive, customer-focused mindset with excellent communication and problem-solving skills.
* Ability to lift up to 70 lbs and work in varied physical conditions.
* Valid driver's license and willingness to travel (including occasional overnights).
* Forklift certification is a plus
Education
* College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families
* 401(k) with Company Match to help you save for retirement
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for Associate's and Bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************
$59k-86k yearly est. 12d ago
Sales Support Administrator - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Pennsylvania
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose,
passionately innovating responsible solutions,
we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
We are immediately hiring a Sales Support Administrator.
What you will do: The Sales Support Administrator will play a vital role behind the scenes-supporting Sales, Marketing, and Customer Service across the U.S. and Canada. If you're a detail-oriented multitasker who enjoys helping things run smoothly, this role is for you.
This position will be full-time Monday to Friday with working hours 8:00 a.m. - 5:00 p.m. Our Corporate Office is located in Center Twp. 20 minutes North of the Pittsburgh International Airport.
Key Responsibilities:
Support field Sales Managers and teams with key admin tasks
Process FOC and credit orders in SAP
Track Sales Marketing Fund (SMF) expenses and manage spreadsheets
Administer monthly distributor rebates and material replacement claims
Maintain special pricing files and help resolve discrepancies
Enter and assign project leads in CRM (A4C)
Coordinate logistics for trade shows and events
Support onboarding: book travel, arrange fleet vehicles, and deliver basic systems training
Occasionally assist with answering corporate calls
Experience and Skills:
Minimum 3 years' administrative experience, preferably in a support or customer-facing role
Strong customer service orientation with excellent attention to detail
Able to manage shifting priorities with accuracy and efficiency
Proactive, dependable, and team-oriented
Strong communication skills-written and verbal
Proficient in Microsoft Office (Excel, Word, Outlook, Teams); SAP/CRM experience a plus
Education:
Associate degree preferred or minimum high school diploma with equivalent experience
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$38k-62k yearly est. 13d ago
Sales Professional, Philadelphia Metro team, Philadelphia base preferred
Ardex Americas 3.7
Ardex Americas job in Philadelphia, PA
ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
SALES PROFESSIONAL, PHILADELPHIA METRO TEAM
Location: Field coverage for PHILADELPHIA METRO, PHILADELPHIA, DELAWARE, NEW JERSEY. Home base location and focus on PHILADELPHIA, or surrounding PA/NJ suburbs.
Daily territory travel with some overnight. Compensation: $80-$120k (base + commission + bonus).
ARDEX is immediately hiring for a SALES PROFESSIONAL, with experience of flooring or tiling installation systems, and a customer-first, solution-driven mindset:
What You'll Do
Drive sales growth of ARDEX and Henry products across your designated territory
Generate leads, win new business, and build strong relationships with flooring and tiling distributors, contractors, and architects
Conduct product demos, presentations, and training sessions
Provide technical support and collaborate with corporate teams to ensure exceptional customer service
Experience and Skills:
5+ years of outside sales experience
Knowledge of flooring or tiling installation systems
Technical proficiency in specs and design
High energy, customer-first mindset
Strong presentation and hands-on skills
Valid driver's license and ability to travel throughout territory
Mechanical aptitude for physically demanding fieldwork
Ability to lift to 70 pounds occasionally and carry up to 55 pounds
Demonstrates our company values; Fuel Passion, Drive Innovation, Embrace Responsibility, Embody Integrity, Build Belonging.
Education
Four (4) year college degree is preferred, or minimum completed high school diploma with relevant industry work experience.
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families
401(k) with Company Match to help you save for retirement
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for Associate's and Bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$80k-120k yearly 2d ago
Technical Writer and Communications Coordinator - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Center, PA
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
Technical Writer and Communications Coordinator.
We are immediately hiring a Technical Writer and Communications Coordinator. In this role your primary responsibility is to develop and maintain accurate product documentation, including product installation instructions for individual products and systems. Additional duties include managing electronic filing, proofreading materials, and collaborating with marketing teams.
Reporting to the Technical Communications Manager, this full-time position is based at our corporate offices in Center Township, PA. The schedule is Monday-Friday, 8:00 a.m. to 5:00 p.m., with some flexibility available following a successful training period.
What you will do:
* Develop a thorough understanding of the technical aspects of company product offerings through on-the-job training.
* Support development of written reports in response to a high volume of requests from internal and external customers including
* Creating and maintaining technical documentation on ARDEX products and communicating any changes or updates
* Support creation and administration of study materials and technical exams for field staff continuing technical education requirements.
* Assist with PowerPoint presentations used for technical customer training
* Interview colleagues and customers as needed to obtain necessary product and installation information
* Thorough documentation of all correspondence and activity related to product requests
* Warranty confirmations
Experience and Skills:
What you will bring to ARDEX:
* Previous experience in technical writing and/or related discipline preferred.
* Exceedingly detail and process oriented and must be able to write with precision, clarity and accuracy.
* Must be able to communicate effectively, both verbally and in writing, presentation skills a plus
* Must excel in a fast-paced, dynamic environment and be able to adapt to daily urgencies.
* Must possess excellent technical writing and proofreading skills; writing samples will be required.
* Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook, internet usage and CRM
* Ability to prioritize, schedule and handle multiple tasks
* Excellent telephone and interpersonal communication skills
* Excellent listening and problem-solving skills
* Ability to work both independently with minimal supervision and with a team
* Fluent in Spanish and/or French a plus
* Demonstrates our company values; Fuel Passion, Drive Innovation, Embrace Responsibility, Embody Integrity, Build Belonging.
Education
* Minimum four (4) year college degree required.
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families.
* 401(k) with Company Match to help you save for retirement.
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals.
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$49k-65k yearly est. 12d ago
Quality Control Supervisor - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Pennsylvania
ARDEX Americas is a global leader in high-performance building solutions. Guided by our purpose, passionately innovating responsible solutions, we deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-a global standard for over 75 years. At ARDEX, we don't just build materials-we build careers, relationships, and a sustainable future.
Quality Control Supervisor.
As Quality Control (QC) Supervisor, you will be responsible for managing daily laboratory operations, ensuring that raw materials and finished products meet established quality standards and specifications. You will oversee a team of QC Technicians, verifying the accuracy of test data, ensuring compliance with SOPs, and supporting continuous improvement within the Quality Management System (QMS). The QC Supervisor plays a critical role in product release, traceability, and training.
This will be a full-time position working Monday - Friday 8:00 a.m. - 5:00 p.m. at our Corporate offices, 400 ARDEX Park Drive, PA 15001 - 20 minutes North of Pittsburgh International Airport.
Key Responsibilities:
Quality Management System oversight
Ensure QC staff follow all Quality procedures, processes, and test methods for raw materials and finished products.
Manage the nonconforming product process by ensuring timely release of quarantined products.
Support audit preparation and customer investigations by ensuring documentation is accurate and complete.
Ensure and maintain all laboratory environments are clean, safe, and organized.
Supervise and schedule QC Technicians to ensure efficient testing workflows at all plant locations.
Oversee all daily product and raw material testing to ensure compliance with specifications.
Manage laboratory equipment calibration, preventive maintenance, and inventory of laboratory supplies.
Responsible for the accuracy of QC data entries in the laboratory database.
Coordinate and verify retesting activities; ensure all retesting data is complete, accurate, and recorded.
Owner/champion of laboratory files. Ensure QC records are complete, legible, and properly archived in accordance with company policy.
Use statistical analysis to identify, implement, and monitor ongoing quality improvement processes while collaborating with interdepartmental teams.
Collaborate with Quality Assurance Manager, Production, Warehouse, R&D, and Technical teams.
Lead department meetings and provide production support.
Experience and Skills:
Previous supervisory or team leader experience preferred.
Strong understanding of quality systems, product testing, and laboratory practices.
6 Sigma/Lean training preferred
Must be able to lift 50 lbs.
Travel up to 25% to our other locations
Grout color matching and testing experience preferred.
Excellent organizational, listening, verbal, and written skills.
Ability to work independently and in a fast-paced environment.
Excellent team building skills.
Knowledge of MS Office skills.
Team attitude, takes initiative, self-motivated. Ability to interact with different stakeholders and motivated to drive change.
Demonstrates ARDEX Values: Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility, and Build Belonging
Education:
Bachelor's degree with at least two (2) years of work-related experience OR,
Associate degree with at least four (4) years progressive work-related experience OR,
High School Diploma/GED and least eight (8) years progressive work experience
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families
401(k) with Company Match to help you save for retirement
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
$59k-85k yearly est. 12d ago
Environmental Health & Safety Manager
Ardex Americas 3.7
Ardex Americas job in Aliquippa, PA
Job Description
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose,
passionately innovating responsible solutions,
we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we are more than building materials-we are building careers, opportunities, and the future.
We are immediately hiring an Environmental Health & Safety Manager. This position is responsible for developing, implementing, and overseeing safety policies and procedures to ensure a safe work environment for employees. Key duties include conducting risk assessments, ensuring compliance with health and safety regulations, training staff on safety protocols, investigating incidents, and promoting a culture of safety within the organization. The manager also collaborates with various departments to identify hazards, implement corrective actions, and continuously monitor safety performance.
Reporting to the R&D Manager, this position is full-time Monday to Friday with standard working hours 8:00 a.m. - 5:00 p.m., with flexible work initiatives available following a successful training period. Our Corporate Office is in Center Twp. 20 minutes North of the Pittsburgh International Airport.
What you will do:
Implement and oversee the monitoring and review of the Environmental, Health and Safety (EH&S) across the full extent of the business and its operations to ensure effectiveness and compliance with federal, state, and local regulatory requirements.
Evaluate performance, identify corrective action, and implement follow up assessments. Plans, implements, and conducts EH&S safety and compliance training programs.
Attend meetings, report, and advise on environmental and safety developments, applications, potential risks, recommendations, and other relevant data.
Periodically conduct environmental, safety and health audits and review as needed to ensure that risks to environment and health are being minimized. Collaborate with property insurance carriers to develop and maintain business continuity operations.
Primary contact with outside environmental and OSHA consultants.
Prepare and oversees the EH&S budget; Participate in short- and long-range planning and make independent decisions on work methods and procedures within an overall program.
What you will bring to ARDEX:
Ensure compliance with state and federal environmental regulations to include keeping all required permits and reporting up to date.
Performs functions to plan, manage, and direct environmental compliance and risk management for the organization, with full responsibility in terms of policy adherence, costs, regulatory compliance, personnel, and quantity of work.
Maintains working knowledge of environmental permits, reporting and procedural requirements for each facility. Ensures adherence to all requirements.
Maintain all aspects of chemical control through the Safety Data Sheet (SDS) Management Program, chemical review procedure, and the facilities approved chemical list.
Maintain knowledge of state chemical restrictions and advise internal product teams accordingly.
Responsible for all product label warnings and verbiage to ensure compliance with all state or federal regulations.
Ensure compliance with health and safety regulations including those set by OSHA and EPA
Performs functions to plan, manage, and direct occupational safety and health, industrial hygiene and risk management for the overall organization, policy creation and adherence, costs, regulatory compliance, development of accident/loss prevention methods, near miss, procedures, and programs to ensure ongoing safety and the coordination of risk management functions.
Develop and coordinate plant health and safety education and training programs.
Ensure that emergency procedures and evacuation drills are in place and adequately communicated.
Investigate accidents and incidents and suggest preventive measures to mitigate future risks.
Skills/Attributes Required
Practical work experience preferred along with supervisory experience.
Required detailed knowledge of manufacturing processes.
Experience in Lean Manufacturing, continuous improvement and project management skills are desired.
Thorough knowledge of environmental, health & safety and industrial hygiene programs and procedures. Knowledge of OSHA, EPA, NFPA, SARA III, OSHA, Worker's Compensation, and other related regulations.
Specialized knowledge in the safety field
Certified Safety Professional or Certified Industrial Hygienist desired, but not required.
Proficient in digital systems: Microsoft Word, Outlook, Excel and PowerPoint
Must possess a valid driver's license and a clean driving record.
Must be able to travel up to 25%.
Education
Bachelor's degree in environmental science or industrial safety, engineering or industrial hygiene preferred.
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$58k-81k yearly est. 13d ago
Specifications and National Accounts Specialist, Pennsylvania base
Ardex Americas 3.7
Ardex Americas job in Pittsburgh, PA
ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
Specifications & National Accounts Specialist, Pennsylvania base.
National U.S. with home-base location within the State of Pennsylvania (Pittsburgh location highly advantageous). Up to 35% territory travel with overnight stays.
We are immediately hiring for a Specifications & National Accounts Specialist. In this role, you will build and manage ARDEX (all ANA brands) specifications with major retail chains, restaurants, hotels, leading healthcare and education systems, and other nationwide end-users involved in large, multi-site construction projects.
You will also partner closely with the Northeast Sales Region to support architectural and specification sales efforts. In addition, this position plays a key role in advancing our Offsite/Prefab/Modular initiatives, with a primary focus on the Eastern United States.
What you will do:
New National Account Customer Acquisition: Obtain appointments and conduct meetings and presentations to various people at the end user level such as Directors of Construction, Architectural Managers, V.P. Store Planning & Design and Specification Writers with the goal of securing national product and systems specifications
Manage existing National Account relationships as the primary corporate liaison between the National Account and ARDEX. This includes but is not limited to keeping specifications updated, supporting project activity, introducing new products, facilitating communication between appropriate parties, and administrative functions.
Provide Architectural and specification support for the Northeast Region to include proactively securing new specifications with Architectural firms and related projects as well as supporting the local sales teams.
Acquire new business opportunities within the Offsite/Prefab/Modular sector. This includes but is not limited to meeting with potential Offsite manufacturing customers and related target entities. Work closely with colleagues who are aligned with this initiative.
Coordinate and participate in national and regional trade shows where appropriate.
Technically proficient in all product categories including substrate preparation, tile and stone installation systems, surfaces, engineered concrete repair and adhesives.
Effectively and consistently utilize the ARDEX CRM database system.
High level of understanding and utilization of construction project databases.
Experience and Skills:
Experience within architectural sales or national account role is essential.
Familiar with architectural specifications and construction design elements is essential.
Experience with building products or flooring installation products is essential.
Must demonstrate a high level of energy and enthusiasm for the business and be customer driven and professional.
Excellent analytical, organizational, listening and problem-solving skills.
Excellent communication and writing skills.
Highly self-motivated, able to work independently and adapt priorities to meet the changing demands of the business.
Ability to effectively present in front of large groups.
Strong interpersonal and persuasive skills.
Proficiency in Microsoft Word, Excel, PowerPoint, CRM Systems, Outlook, Teams and the Internet.
Willing to travel up to 35% with overnight stays.
You must possess a current, valid and unexpired driver's license with a clean driving record.
Education
Minimum four (4) year college degree or equivalent work experience.
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$35k-62k yearly est. 13d ago
IT Help Desk Analyst - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Center, PA
ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
POSITION: IT HELP DESK ANALYST
We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive.
This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you.
Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport.
What you will do:
* Respond to IT support requests from employees.
* Troubleshoot and fix hardware and software problems.
* Provide excellent customer service and quick resolutions.
* Escalate complex issues to senior IT staff when needed.
* Set up and configure computers and other devices.
* Keep track of PCs, Laptops, cell phones, and other IT assets.
* Share updates and solutions with users and teams.
* Stay current on IT tools and systems.
* Prioritize and manage multiple support requests.
* Document issues and resolutions clearly.
Experience and Skills:
What you will bring to ARDEX:
* Experience in IT support and using ticketing systems (Freshdesk is a plus).
* Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue.
* Basic knowledge of digital marketing, social media, and CRM tools is helpful.
* Strong problem-solving and communication skills.
* Understanding of networking basics (Wi-Fi, VPN, IP addresses)
* Ability to manage multiple tasks and prioritize based on urgency.
* Team player with a proactive attitude.
* Comfortable with change and eager to learn.
* German language skills are a plus.
* Willingness to travel occasionally to other ARDEX locations to provide support.
Education
* Associate's degree in information technology and/or relevant work experience.
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families.
* 401(k) with Company Match to help you save for retirement.
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$32k-46k yearly est. 12d ago
Technical Service Consultant, Flooring or Tiling Installation Systems, Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Pennsylvania
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer.
This is a hands-on, high-impact role where you'll:
Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites.
Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success.
Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials.
This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight.
Experience and Skills:
At least 2 years of hands-on experience in tile, stone, or flooring installation.
Strong presentation skills-comfortable speaking to groups and building PowerPoint decks.
Mechanical aptitude and confidence using hand and power tools.
Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
A proactive, customer-focused mindset with excellent communication and problem-solving skills.
Ability to lift up to 70 lbs and work in varied physical conditions.
Valid driver's license and willingness to travel (including occasional overnights).
Forklift certification is a plus
Education
College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families
401(k) with Company Match to help you save for retirement
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for Associate's and Bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************
$60k-85k yearly est. 13d ago
Sales Support Administrator - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Center, PA
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
We are immediately hiring a Sales Support Administrator.
What you will do: The Sales Support Administrator will play a vital role behind the scenes-supporting Sales, Marketing, and Customer Service across the U.S. and Canada. If you're a detail-oriented multitasker who enjoys helping things run smoothly, this role is for you.
This position will be full-time Monday to Friday with working hours 8:00 a.m. - 5:00 p.m. Our Corporate Office is located in Center Twp. 20 minutes North of the Pittsburgh International Airport.
Key Responsibilities:
* Support field Sales Managers and teams with key admin tasks
* Process FOC and credit orders in SAP
* Track Sales Marketing Fund (SMF) expenses and manage spreadsheets
* Administer monthly distributor rebates and material replacement claims
* Maintain special pricing files and help resolve discrepancies
* Enter and assign project leads in CRM (A4C)
* Coordinate logistics for trade shows and events
* Support onboarding: book travel, arrange fleet vehicles, and deliver basic systems training
* Occasionally assist with answering corporate calls
Experience and Skills:
* Minimum 3 years' administrative experience, preferably in a support or customer-facing role
* Strong customer service orientation with excellent attention to detail
* Able to manage shifting priorities with accuracy and efficiency
* Proactive, dependable, and team-oriented
* Strong communication skills-written and verbal
* Proficient in Microsoft Office (Excel, Word, Outlook, Teams); SAP/CRM experience a plus
Education:
* Associate degree preferred or minimum high school diploma with equivalent experience
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families.
* 401(k) with Company Match to help you save for retirement.
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals.
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$34k-52k yearly est. 12d ago
Technical Writer and Communications Coordinator - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Aliquippa, PA
Job Description
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose,
passionately innovating responsible solutions,
we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
Technical Writer and Communications Coordinator.
We are immediately hiring a Technical Writer and Communications Coordinator. In this role your primary responsibility is to develop and maintain accurate product documentation, including product installation instructions for individual products and systems. Additional duties include managing electronic filing, proofreading materials, and collaborating with marketing teams.
Reporting to the Technical Communications Manager, this full-time position is based at our corporate offices in Center Township, PA. The schedule is Monday-Friday, 8:00 a.m. to 5:00 p.m., with some flexibility available following a successful training period.
What you will do:
Develop a thorough understanding of the technical aspects of company product offerings through on-the-job training.
Support development of written reports in response to a high volume of requests from internal and external customers including
Creating and maintaining technical documentation on ARDEX products and communicating any changes or updates
Support creation and administration of study materials and technical exams for field staff continuing technical education requirements.
Assist with PowerPoint presentations used for technical customer training
Interview colleagues and customers as needed to obtain necessary product and installation information
Thorough documentation of all correspondence and activity related to product requests
Warranty confirmations
What you will bring to ARDEX:
Previous experience in technical writing and/or related discipline preferred.
Exceedingly detail and process oriented and must be able to write with precision, clarity and accuracy.
Must be able to communicate effectively, both verbally and in writing, presentation skills a plus
Must excel in a fast-paced, dynamic environment and be able to adapt to daily urgencies.
Must possess excellent technical writing and proofreading skills; writing samples will be required.
Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook, internet usage and CRM
Ability to prioritize, schedule and handle multiple tasks
Excellent telephone and interpersonal communication skills
Excellent listening and problem-solving skills
Ability to work both independently with minimal supervision and with a team
Fluent in Spanish and/or French a plus
Demonstrates our company values; Fuel Passion, Drive Innovation, Embrace Responsibility, Embody Integrity, Build Belonging.
Education
Minimum four (4) year college degree required.
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$49k-65k yearly est. 13d ago
Quality Control Supervisor - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Center, PA
ARDEX Americas is a global leader in high-performance building solutions. Guided by our purpose, passionately innovating responsible solutions, we deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-a global standard for over 75 years. At ARDEX, we don't just build materials-we build careers, relationships, and a sustainable future.
Quality Control Supervisor.
As Quality Control (QC) Supervisor, you will be responsible for managing daily laboratory operations, ensuring that raw materials and finished products meet established quality standards and specifications. You will oversee a team of QC Technicians, verifying the accuracy of test data, ensuring compliance with SOPs, and supporting continuous improvement within the Quality Management System (QMS). The QC Supervisor plays a critical role in product release, traceability, and training.
This will be a full-time position working Monday - Friday 8:00 a.m. - 5:00 p.m. at our Corporate offices, 400 ARDEX Park Drive, PA 15001 - 20 minutes North of Pittsburgh International Airport.
Key Responsibilities:
* Quality Management System oversight
* Ensure QC staff follow all Quality procedures, processes, and test methods for raw materials and finished products.
* Manage the nonconforming product process by ensuring timely release of quarantined products.
* Support audit preparation and customer investigations by ensuring documentation is accurate and complete.
* Ensure and maintain all laboratory environments are clean, safe, and organized.
* Supervise and schedule QC Technicians to ensure efficient testing workflows at all plant locations.
* Oversee all daily product and raw material testing to ensure compliance with specifications.
* Manage laboratory equipment calibration, preventive maintenance, and inventory of laboratory supplies.
* Responsible for the accuracy of QC data entries in the laboratory database.
* Coordinate and verify retesting activities; ensure all retesting data is complete, accurate, and recorded.
* Owner/champion of laboratory files. Ensure QC records are complete, legible, and properly archived in accordance with company policy.
* Use statistical analysis to identify, implement, and monitor ongoing quality improvement processes while collaborating with interdepartmental teams.
* Collaborate with Quality Assurance Manager, Production, Warehouse, R&D, and Technical teams.
* Lead department meetings and provide production support.
Experience and Skills:
* Previous supervisory or team leader experience preferred.
* Strong understanding of quality systems, product testing, and laboratory practices.
* 6 Sigma/Lean training preferred
* Must be able to lift 50 lbs.
* Travel up to 25% to our other locations
* Grout color matching and testing experience preferred.
* Excellent organizational, listening, verbal, and written skills.
* Ability to work independently and in a fast-paced environment.
* Excellent team building skills.
* Knowledge of MS Office skills.
* Team attitude, takes initiative, self-motivated. Ability to interact with different stakeholders and motivated to drive change.
* Demonstrates ARDEX Values: Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility, and Build Belonging
Education:
* Bachelor's degree with at least two (2) years of work-related experience OR,
* Associate degree with at least four (4) years progressive work-related experience OR,
* High School Diploma/GED and least eight (8) years progressive work experience
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families
* 401(k) with Company Match to help you save for retirement
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
$57k-83k yearly est. 12d ago
Environmental Health & Safety Manager
Ardex Americas 3.7
Ardex Americas job in Pennsylvania
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose,
passionately innovating responsible solutions,
we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we are more than building materials-we are building careers, opportunities, and the future.
We are immediately hiring an Environmental Health & Safety Manager. This position is responsible for developing, implementing, and overseeing safety policies and procedures to ensure a safe work environment for employees. Key duties include conducting risk assessments, ensuring compliance with health and safety regulations, training staff on safety protocols, investigating incidents, and promoting a culture of safety within the organization. The manager also collaborates with various departments to identify hazards, implement corrective actions, and continuously monitor safety performance.
Reporting to the R&D Manager, this position is full-time Monday to Friday with standard working hours 8:00 a.m. - 5:00 p.m., with flexible work initiatives available following a successful training period. Our Corporate Office is in Center Twp. 20 minutes North of the Pittsburgh International Airport.
What you will do:
Implement and oversee the monitoring and review of the Environmental, Health and Safety (EH&S) across the full extent of the business and its operations to ensure effectiveness and compliance with federal, state, and local regulatory requirements.
Evaluate performance, identify corrective action, and implement follow up assessments. Plans, implements, and conducts EH&S safety and compliance training programs.
Attend meetings, report, and advise on environmental and safety developments, applications, potential risks, recommendations, and other relevant data.
Periodically conduct environmental, safety and health audits and review as needed to ensure that risks to environment and health are being minimized. Collaborate with property insurance carriers to develop and maintain business continuity operations.
Primary contact with outside environmental and OSHA consultants.
Prepare and oversees the EH&S budget; Participate in short- and long-range planning and make independent decisions on work methods and procedures within an overall program.
Experience and Skills:
What you will bring to ARDEX:
Ensure compliance with state and federal environmental regulations to include keeping all required permits and reporting up to date.
Performs functions to plan, manage, and direct environmental compliance and risk management for the organization, with full responsibility in terms of policy adherence, costs, regulatory compliance, personnel, and quantity of work.
Maintains working knowledge of environmental permits, reporting and procedural requirements for each facility. Ensures adherence to all requirements.
Maintain all aspects of chemical control through the Safety Data Sheet (SDS) Management Program, chemical review procedure, and the facilities approved chemical list.
Maintain knowledge of state chemical restrictions and advise internal product teams accordingly.
Responsible for all product label warnings and verbiage to ensure compliance with all state or federal regulations.
Ensure compliance with health and safety regulations including those set by OSHA and EPA
Performs functions to plan, manage, and direct occupational safety and health, industrial hygiene and risk management for the overall organization, policy creation and adherence, costs, regulatory compliance, development of accident/loss prevention methods, near miss, procedures, and programs to ensure ongoing safety and the coordination of risk management functions.
Develop and coordinate plant health and safety education and training programs.
Ensure that emergency procedures and evacuation drills are in place and adequately communicated.
Investigate accidents and incidents and suggest preventive measures to mitigate future risks.
Skills/Attributes Required
Practical work experience preferred along with supervisory experience.
Required detailed knowledge of manufacturing processes.
Experience in Lean Manufacturing, continuous improvement and project management skills are desired.
Thorough knowledge of environmental, health & safety and industrial hygiene programs and procedures. Knowledge of OSHA, EPA, NFPA, SARA III, OSHA, Worker's Compensation, and other related regulations.
Specialized knowledge in the safety field
Certified Safety Professional or Certified Industrial Hygienist desired, but not required.
Proficient in digital systems: Microsoft Word, Outlook, Excel and PowerPoint
Must possess a valid driver's license and a clean driving record.
Must be able to travel up to 25%.
Education
Bachelor's degree in environmental science or industrial safety, engineering or industrial hygiene preferred.
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$58k-82k yearly est. 13d ago
Specifications and National Accounts Specialist, Pennsylvania base
Ardex Americas 3.7
Ardex Americas job in Pittsburgh, PA
ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
Specifications & National Accounts Specialist, Pennsylvania base.
National U.S. with home-base location within the State of Pennsylvania (Pittsburgh location highly advantageous). Up to 35% territory travel with overnight stays.
We are immediately hiring for a Specifications & National Accounts Specialist. In this role, you will build and manage ARDEX (all ANA brands) specifications with major retail chains, restaurants, hotels, leading healthcare and education systems, and other nationwide end-users involved in large, multi-site construction projects.
You will also partner closely with the Northeast Sales Region to support architectural and specification sales efforts. In addition, this position plays a key role in advancing our Offsite/Prefab/Modular initiatives, with a primary focus on the Eastern United States.
What you will do:
* New National Account Customer Acquisition: Obtain appointments and conduct meetings and presentations to various people at the end user level such as Directors of Construction, Architectural Managers, V.P. Store Planning & Design and Specification Writers with the goal of securing national product and systems specifications
* Manage existing National Account relationships as the primary corporate liaison between the National Account and ARDEX. This includes but is not limited to keeping specifications updated, supporting project activity, introducing new products, facilitating communication between appropriate parties, and administrative functions.
* Provide Architectural and specification support for the Northeast Region to include proactively securing new specifications with Architectural firms and related projects as well as supporting the local sales teams.
* Acquire new business opportunities within the Offsite/Prefab/Modular sector. This includes but is not limited to meeting with potential Offsite manufacturing customers and related target entities. Work closely with colleagues who are aligned with this initiative.
* Coordinate and participate in national and regional trade shows where appropriate.
* Technically proficient in all product categories including substrate preparation, tile and stone installation systems, surfaces, engineered concrete repair and adhesives.
* Effectively and consistently utilize the ARDEX CRM database system.
* High level of understanding and utilization of construction project databases.
Experience and Skills:
* Experience within architectural sales or national account role is essential.
* Familiar with architectural specifications and construction design elements is essential.
* Experience with building products or flooring installation products is essential.
* Must demonstrate a high level of energy and enthusiasm for the business and be customer driven and professional.
* Excellent analytical, organizational, listening and problem-solving skills.
* Excellent communication and writing skills.
* Highly self-motivated, able to work independently and adapt priorities to meet the changing demands of the business.
* Ability to effectively present in front of large groups.
* Strong interpersonal and persuasive skills.
* Proficiency in Microsoft Word, Excel, PowerPoint, CRM Systems, Outlook, Teams and the Internet.
* Willing to travel up to 35% with overnight stays.
* You must possess a current, valid and unexpired driver's license with a clean driving record.
Education
* Minimum four (4) year college degree or equivalent work experience.
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families.
* 401(k) with Company Match to help you save for retirement.
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals.
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$35k-62k yearly est. 12d ago
IT Help Desk Analyst - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Aliquippa, PA
Job Description
ARDEX Americas has been setting the standard in high-performance buildingmaterials for over 75 years. From advanced flooring systems to innovative tileand stone installation solutions, we deliver products that shape the future ofconstruction. Join a global leader where innovation meets sustainability-andwhere our people are the foundation of everything we do.
POSITION: IT HELP DESK ANALYST
We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive.
This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you.
Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport.
What you will do:
Respond to IT support requests from employees.
Troubleshoot and fix hardware and software problems.
Provide excellent customer service and quick resolutions.
Escalate complex issues to senior IT staff when needed.
Set up and configure computers and other devices.
Keep track of PCs, Laptops, cell phones, and other IT assets.
Share updates and solutions with users and teams.
Stay current on IT tools and systems.
Prioritize and manage multiple support requests.
Document issues and resolutions clearly.
What you will bring to ARDEX:
Experience in IT support and using ticketing systems (Freshdesk is a plus).
Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue.
Basic knowledge of digital marketing, social media, and CRM tools is helpful.
Strong problem-solving and communication skills.
Understanding of networking basics (Wi-Fi, VPN, IP addresses)
Ability to manage multiple tasks and prioritize based on urgency.
Team player with a proactive attitude.
Comfortable with change and eager to learn.
German language skills are a plus.
Willingness to travel occasionally to other ARDEX locations to provide support.
Education
Associate's degree in information technology and/or relevant work experience.
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$32k-46k yearly est. 13d ago
Sales Support Administrator - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Aliquippa, PA
Job Description
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose,
passionately innovating responsible solutions,
we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
We are immediately hiring a Sales Support Administrator.
What you will do: The Sales Support Administrator will play a vital role behind the scenes-supporting Sales, Marketing, and Customer Service across the U.S. and Canada. If you're a detail-oriented multitasker who enjoys helping things run smoothly, this role is for you.
This position will be full-time Monday to Friday with working hours 8:00 a.m. - 5:00 p.m. Our Corporate Office is located in Center Twp. 20 minutes North of the Pittsburgh International Airport.
Key Responsibilities:
Support field Sales Managers and teams with key admin tasks
Process FOC and credit orders in SAP
Track Sales Marketing Fund (SMF) expenses and manage spreadsheets
Administer monthly distributor rebates and material replacement claims
Maintain special pricing files and help resolve discrepancies
Enter and assign project leads in CRM (A4C)
Coordinate logistics for trade shows and events
Support onboarding: book travel, arrange fleet vehicles, and deliver basic systems training
Occasionally assist with answering corporate calls
Minimum 3 years' administrative experience, preferably in a support or customer-facing role
Strong customer service orientation with excellent attention to detail
Able to manage shifting priorities with accuracy and efficiency
Proactive, dependable, and team-oriented
Strong communication skills-written and verbal
Proficient in Microsoft Office (Excel, Word, Outlook, Teams); SAP/CRM experience a plus
Education:
Associate degree preferred or minimum high school diploma with equivalent experience
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$34k-52k yearly est. 13d ago
Quality Control Supervisor - Center Township, PA
Ardex Americas 3.7
Ardex Americas job in Aliquippa, PA
Job Description
ARDEX Americas is a global leader in high-performance building solutions. Guided by our purpose, passionately innovating responsible solutions, we deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-a global standard for over 75 years. At ARDEX, we don't just build materials-we build careers, relationships, and a sustainable future.
Quality Control Supervisor.
As Quality Control (QC) Supervisor, you will be responsible for managing daily laboratory operations, ensuring that raw materials and finished products meet established quality standards and specifications. You will oversee a team of QC Technicians, verifying the accuracy of test data, ensuring compliance with SOPs, and supporting continuous improvement within the Quality Management System (QMS). The QC Supervisor plays a critical role in product release, traceability, and training.
This will be a full-time position working Monday - Friday 8:00 a.m. - 5:00 p.m. at our Corporate offices, 400 ARDEX Park Drive, PA 15001 - 20 minutes North of Pittsburgh International Airport.
Key Responsibilities:
Quality Management System oversight
Ensure QC staff follow all Quality procedures, processes, and test methods for raw materials and finished products.
Manage the nonconforming product process by ensuring timely release of quarantined products.
Support audit preparation and customer investigations by ensuring documentation is accurate and complete.
Ensure and maintain all laboratory environments are clean, safe, and organized.
Supervise and schedule QC Technicians to ensure efficient testing workflows at all plant locations.
Oversee all daily product and raw material testing to ensure compliance with specifications.
Manage laboratory equipment calibration, preventive maintenance, and inventory of laboratory supplies.
Responsible for the accuracy of QC data entries in the laboratory database.
Coordinate and verify retesting activities; ensure all retesting data is complete, accurate, and recorded.
Owner/champion of laboratory files. Ensure QC records are complete, legible, and properly archived in accordance with company policy.
Use statistical analysis to identify, implement, and monitor ongoing quality improvement processes while collaborating with interdepartmental teams.
Collaborate with Quality Assurance Manager, Production, Warehouse, R&D, and Technical teams.
Lead department meetings and provide production support.
Previous supervisory or team leader experience preferred.
Strong understanding of quality systems, product testing, and laboratory practices.
6 Sigma/Lean training preferred
Must be able to lift 50 lbs.
Travel up to 25% to our other locations
Grout color matching and testing experience preferred.
Excellent organizational, listening, verbal, and written skills.
Ability to work independently and in a fast-paced environment.
Excellent team building skills.
Knowledge of MS Office skills.
Team attitude, takes initiative, self-motivated. Ability to interact with different stakeholders and motivated to drive change.
Demonstrates ARDEX Values: Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility, and Build Belonging
Education:
Bachelor's degree with at least two (2) years of work-related experience OR,
Associate degree with at least four (4) years progressive work-related experience OR,
High School Diploma/GED and least eight (8) years progressive work experience
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families
401(k) with Company Match to help you save for retirement
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
$57k-83k yearly est. 13d ago
Environmental Health & Safety Manager
Ardex Americas 3.7
Ardex Americas job in Center, PA
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we are more than building materials-we are building careers, opportunities, and the future.
We are immediately hiring an Environmental Health & Safety Manager. This position is responsible for developing, implementing, and overseeing safety policies and procedures to ensure a safe work environment for employees. Key duties include conducting risk assessments, ensuring compliance with health and safety regulations, training staff on safety protocols, investigating incidents, and promoting a culture of safety within the organization. The manager also collaborates with various departments to identify hazards, implement corrective actions, and continuously monitor safety performance.
Reporting to the R&D Manager, this position is full-time Monday to Friday with standard working hours 8:00 a.m. - 5:00 p.m., with flexible work initiatives available following a successful training period. Our Corporate Office is in Center Twp. 20 minutes North of the Pittsburgh International Airport.
What you will do:
* Implement and oversee the monitoring and review of the Environmental, Health and Safety (EH&S) across the full extent of the business and its operations to ensure effectiveness and compliance with federal, state, and local regulatory requirements.
* Evaluate performance, identify corrective action, and implement follow up assessments. Plans, implements, and conducts EH&S safety and compliance training programs.
* Attend meetings, report, and advise on environmental and safety developments, applications, potential risks, recommendations, and other relevant data.
* Periodically conduct environmental, safety and health audits and review as needed to ensure that risks to environment and health are being minimized. Collaborate with property insurance carriers to develop and maintain business continuity operations.
* Primary contact with outside environmental and OSHA consultants.
* Prepare and oversees the EH&S budget; Participate in short- and long-range planning and make independent decisions on work methods and procedures within an overall program.
Experience and Skills:
What you will bring to ARDEX:
* Ensure compliance with state and federal environmental regulations to include keeping all required permits and reporting up to date.
* Performs functions to plan, manage, and direct environmental compliance and risk management for the organization, with full responsibility in terms of policy adherence, costs, regulatory compliance, personnel, and quantity of work.
* Maintains working knowledge of environmental permits, reporting and procedural requirements for each facility. Ensures adherence to all requirements.
* Maintain all aspects of chemical control through the Safety Data Sheet (SDS) Management Program, chemical review procedure, and the facilities approved chemical list.
* Maintain knowledge of state chemical restrictions and advise internal product teams accordingly.
* Responsible for all product label warnings and verbiage to ensure compliance with all state or federal regulations.
* Ensure compliance with health and safety regulations including those set by OSHA and EPA
* Performs functions to plan, manage, and direct occupational safety and health, industrial hygiene and risk management for the overall organization, policy creation and adherence, costs, regulatory compliance, development of accident/loss prevention methods, near miss, procedures, and programs to ensure ongoing safety and the coordination of risk management functions.
* Develop and coordinate plant health and safety education and training programs.
* Ensure that emergency procedures and evacuation drills are in place and adequately communicated.
* Investigate accidents and incidents and suggest preventive measures to mitigate future risks.
Skills/Attributes Required
* Practical work experience preferred along with supervisory experience.
* Required detailed knowledge of manufacturing processes.
* Experience in Lean Manufacturing, continuous improvement and project management skills are desired.
* Thorough knowledge of environmental, health & safety and industrial hygiene programs and procedures. Knowledge of OSHA, EPA, NFPA, SARA III, OSHA, Worker's Compensation, and other related regulations.
* Specialized knowledge in the safety field
* Certified Safety Professional or Certified Industrial Hygienist desired, but not required.
* Proficient in digital systems: Microsoft Word, Outlook, Excel and PowerPoint
* Must possess a valid driver's license and a clean driving record.
* Must be able to travel up to 25%.
Education
* Bachelor's degree in environmental science or industrial safety, engineering or industrial hygiene preferred.
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families.
* 401(k) with Company Match to help you save for retirement.
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals.
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$58k-81k yearly est. 12d ago
Specifications and National Accounts Specialist, Pennsylvania base
Ardex Americas 3.7
Ardex Americas job in Aliquippa, PA
Job Description
ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
Specifications & National Accounts Specialist, Pennsylvania base.
National U.S. with home-base location within the State of Pennsylvania (Pittsburgh location highly advantageous). Up to 35% territory travel with overnight stays.
We are immediately hiring for a Specifications & National Accounts Specialist. In this role, you will build and manage ARDEX (all ANA brands) specifications with major retail chains, restaurants, hotels, leading healthcare and education systems, and other nationwide end-users involved in large, multi-site construction projects.
You will also partner closely with the Northeast Sales Region to support architectural and specification sales efforts. In addition, this position plays a key role in advancing our Offsite/Prefab/Modular initiatives, with a primary focus on the Eastern United States.
What you will do:
New National Account Customer Acquisition: Obtain appointments and conduct meetings and presentations to various people at the end user level such as Directors of Construction, Architectural Managers, V.P. Store Planning & Design and Specification Writers with the goal of securing national product and systems specifications
Manage existing National Account relationships as the primary corporate liaison between the National Account and ARDEX. This includes but is not limited to keeping specifications updated, supporting project activity, introducing new products, facilitating communication between appropriate parties, and administrative functions.
Provide Architectural and specification support for the Northeast Region to include proactively securing new specifications with Architectural firms and related projects as well as supporting the local sales teams.
Acquire new business opportunities within the Offsite/Prefab/Modular sector. This includes but is not limited to meeting with potential Offsite manufacturing customers and related target entities. Work closely with colleagues who are aligned with this initiative.
Coordinate and participate in national and regional trade shows where appropriate.
Technically proficient in all product categories including substrate preparation, tile and stone installation systems, surfaces, engineered concrete repair and adhesives.
Effectively and consistently utilize the ARDEX CRM database system.
High level of understanding and utilization of construction project databases.
Experience within architectural sales or national account role is essential.
Familiar with architectural specifications and construction design elements is essential.
Experience with building products or flooring installation products is essential.
Must demonstrate a high level of energy and enthusiasm for the business and be customer driven and professional.
Excellent analytical, organizational, listening and problem-solving skills.
Excellent communication and writing skills.
Highly self-motivated, able to work independently and adapt priorities to meet the changing demands of the business.
Ability to effectively present in front of large groups.
Strong interpersonal and persuasive skills.
Proficiency in Microsoft Word, Excel, PowerPoint, CRM Systems, Outlook, Teams and the Internet.
Willing to travel up to 35% with overnight stays.
You must possess a current, valid and unexpired driver's license with a clean driving record.
Education
Minimum four (4) year college degree or equivalent work experience.
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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ARDEX Americas may also be known as or be related to ARDEX Americas and Ardex Americas.