Area business manager job description

Grow Your Career In Hospitality With Oklahoma City Wyndham Grand!

The Oklahoma City Wyndham Grand in Downtown Oklahoma City is owned and operated by Atrium Hospitality. Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. Atrium Hospitality ranked #1 in customer satisfaction among third-party hotel management companies in the J.D. Power's 2021 Third-Party Hotel Management Guest Satisfaction Benchmark.

We are responsible for the positive experiences of our guests and we strive to bring to life a culture that promotes the six simple values that drive our business: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

RESPONSIBILITIES:
· Lead the property development and execution of Negotiated account revenue generation strategies to maximize segment profitability.
· Perform the necessary reviews of the assigned properties to understand their negotiated account profile.
· Demonstrate a working knowledge of national hotel brands' business negotiated account sales tools and resources. Keep current and ensure the assigned hotels take advantage of all brand resources and initiatives.
· Assist each Director of Sales & Marketing to identify targeted accounts and grow revenues from existing accounts.
· Conduct refresher training and account reviews as needed with each property sales & revenue leadership teams
· Review the TravelClick and other related tools along with the Negotiated segment productivity, by account, for each assigned hotel, identifying the need for strategic redirection, and/or reinforcement with the DOSM to develop plans to maximize segment revenues.
· Provide input to the DOSM and DORM in the monthly forecast for the Negotiated segment, providing guidance, competitive positioning, and overall strategic vision to achieve the desired performance.

Starting Salary: $53,878- $67,348

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

In partnership with the Area Manager, drive performance and growth for all stakeholders in the assigned area through world-class store sales and operations and effective interaction with suppliers, outside sellers and customers to achieve customer value excellence and exceed overall performance expectations. Champion select best practices within the region and participate in company-wide initiatives. This position will be responsible for leading all 7 North Carolina Green Branch locations, while also fosucing on leading the Nursery line of Business.
KEY FACTORS FOR SUCCESS:


1. Build a Great Team:

Create a positive, challenging and exciting environment which is conducive to high-performance, teamwork, a great place to work and long-term retention of top talent Recruit, train and develop top talent in key positions within the Area Determine individual strengths and weaknesses and actively coach and mentor your leaders/associates to achieve high performance and to facilitate their long-term career development at SiteOne Ensure strong teamwork within and across store and with outside sellers

2. Deliver Customer Value:

Achieve customer value excellence by setting high expectations for all store teams in terms of product, service and partnership while ensuring that best-practice structures, systems and processes are consistently executed Ensure that all members of the store team are well-trained in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success. Spend personal time with customers on an ongoing basis in order to gain accurate feedback, discover improvement opportunities and assess progress on customer value Measure and track customer value and hold teams accountable for meeting or exceeding expectations

3. Achieve Performance, Growth and Safety Results:

Create an incident-free environment by involving all associates, promoting a strong safety culture, achieving excellent housekeeping and workplace organization and executing clear safety policies Execute key strategic initiatives to drive high performance through best practices and achieve the desired sales and profit growth and return on assets. Set effective financial and operational goals and continuously monitor key performance metrics to ensure accountability for results and consistently re-prioritize initiatives and resources to the largest opportunities Be a visible leader out in the store who reinforces key priorities through action and holds store managers accountable for meeting high expectations for all stakeholders

4. Drive Continuous Improvement:

As lead Change Agent - analyze, quantify, prioritize and drive ongoing high-leverage performance improvement initiatives across the area. Maximize associate input and involvement and closely track progress to evaluate results Encourage your teams to try new ideas and take fact-based risks to improve performance Facilitate idea sharing within and across store to include team brainstorming of difficult issues in order to develop creative and robust solutions. Effectively utilize regional and SiteOne resources to gain new ideas, help understand best practices and/or to help execute new improvements in the area Maintain awareness of local competition and customer dynamics to identify and capitalize on opportunities


5. Build Business Acumen:

Build a winning "best practice" knowledge base for achieving excellence. Understand thoroughly and specifically which levers to pull in order to achieve excellence for all stakeholders Thoroughly understand the company operating and financial reports and be able to quickly identify positive/negative business trends and determine root causes to issues Be an active and effective coach to store managers and associates to enable them to achieve best practices Develop an in-depth understanding of the area market to include end user trends, customers, competitors, suppliers and key market drivers Effectively utilize regional, SiteOne, and/or industry resources to achieve continuous education on relevant topics and stay current in best operating practices

6. Develop Winning Strategies:

Work with Area Manager to develop a clear, fact-based and quantified view or where to compete, how to compete and who to compete in order to drive long-term profit growth in the area Convert strategies into specific and prioritized action plans that are communicated and understood by all associates and systematically executed Use performance metrics to rack progress and continuously adjust strategies to maximize opportunities that develop and/or to adjust to changing market conditions Align strategic goals and talent to enable succession planning - "right people in the right place at the right time" to achieve desired business results


Skills We Are Seeking



EDUCATION AND EXPERIENCE:


High School or secondary diploma or equivalent required Degree in Business / Management discipline or equivalent experience preferred P&L experience - 2 years minimum 4 or more years of managerial experience including leadership, issue resolution, motivation and team building preferred 4 to 7 years of experience managing a nursery or irrigation retail sales store preferred 4 to 7 years of experience in retail nursery and irrigation industry preferred Excellent communication, customer service and leadership skills Understand sales and operations planning process, statistical demand forecasting and integration of demand plans and supply plans Understanding of accounting fundamentals, such as debits, credits, accounts receivable/payable and budgets Expert knowledge of nursery, irrigation and landscape products and practices Expert understanding of managing product inventory


PERKS:


Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays!


THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

The Area Manager is responsible for leading a team of Business Relationship Managers in the acquisition of new business loan and deposit relationships and the active management of a portfolio of those businesses with annual revenues of up to $7.5 million.

Lead the team of lenders to meet individual and group loan and deposit production goals by influencing and coaching behaviors and routines, working with the team on development of calling strategies and identifying execution opportunities via joint calling and inspection

Utilize strong credit skills to guide the team in recommending appropriate credit structures, pricing and loan products to customers; effectively convey credit-related information to underwriting partners necessary to support quality loan production

Serve as a liaison and effective leader in supporting the partnership between lenders and the Underwriting team; identify opportunities for credit process and product improvements and recommend solutions and participating in the development of new strategies and services or modifications to existing practices

Manage sales and service processes and inspect contact management system entries to ensure call programs are established and executed necessary to promote the Banks growth and retention of business clients

Manage the financial performance of the Arizona Business Express sales unit, from understanding analytics around loan and deposit pricing to ensuring new production is added profitably to managing expenses and identifying pricing solutions for small business products

Lead the team to increase utilization of bank products and services through partnerships with Treasury Management, MidFirst Investment Services, Trust and Private Banking, actively working with BRMs on preparing and presenting comprehensive sales proposals and presentations to customers and prospects

Maintain knowledge of ongoing Compliance and regulatory mandates and ensure the team is educated and responsive to customer-related Compliance requirements

Utilize strong communication skills in situations ranging from human resource management to presentations. Represent the Bank within the community by participating in various business, civic and service organizations
Requirements

A minimum of eight years in business lending, financial services, bank branch operations management or retail sales management

Demonstrated ability to apply sales strategies in related arenas

Bachelors degree in business, finance or related field

Three years commercial credit skills in small business development and sales

Advanced knowledge of business products and lending services

Proven track record of sales and outside calling skills

Excellent communication (written and verbal) and interpersonal skills