Area manager jobs in Atlanta, GA

Salary Range: $60,000 - $73,000 Sign-On Bonus: $3,000* *Sign-on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire. To be eligible for each bonus payment, the new hire must remain employed. As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Responsibilities: SIGN-ON BONUS UP TO $10,000 AVAILABLE RESPONSIBLE FOR: Performing patient assessments, general respiratory care procedures and protocols, critical care procedures in adult care areas, blood gas analysis, maintenance and management of all equipment and patient education. Qualifications: MINIMUM EDUCATION REQUIRED: Associate's Degree in Respiratory Therapy Sciences MINIMUM EXPERIENCE REQUIRED: Previous Working Experience in Respiratory care, or successful completion of department specific orientation including skills validation of competencies for the duties and responsibilities of this level. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Registered by the National Board for Respiratory Care and Licensed by the State of Georgia under the Composite State Board of Medical Examiners. ADDITIONAL QUALIFICATIONS: Current certifications in BCLS, ACLS. Must be actively practicing and maintaining all required competencies. Business Unit : Company Name: Piedmont Henry Hospital

Orion Operations Manager - Alpharetta, GA Join a fast-growing financial services firm looking for a proactive, systems-minded Orion Operations Manager to elevate its national RIA operations. Compensation: $100k-$110k base + 10% bonus Why You'll Love This Role Own and optimize operational workflows across a nationwide advisory platform Champion data integrity and portfolio accounting accuracy Work side-by-side with firm leadership in a high-growth, high-visibility environment Build scalable processes and train advisors + operations teams as the firm expands What You Bring 5+ years of hands-on RIA operations experience Solid portfolio accounting chops (Orion preferred but not necessary; Tamarac/Black Diamond also great) Advanced Excel and data-management skills A process-improvement mindset and the ability to diagnose and streamline systems Benefits Include Base Salary of $100k - $110k + 10% annual bonus Medical Insurance, Dental and Vision PTO and 401(k) If you thrive in RIA operations and know how to keep portfolio accounting running flawlessly, let's connect.

We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Atlanta, Georgia as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.

Monaco Hospitality is dedicated to becoming a best-in-class hotel development and management company serving guests, clients, and shareholders. Our mission is to provide guests with memorable stays and make their journeys a paradise. With a commitment to excellence in hospitality, real estate investments, commercial development, and hotel management, Monaco Hospitality has been servicing the Greater Atlanta area for over 30 years. General Manager Wanted: Captain Our Ship in Lawrenceville/Atlanta THE VIBE We are a busy 97 -room limited-service hotel in the heart of sugarloaf I-85/ Lawrenceville Georgia . We serve the nurses, the construction crews, the youth sports teams, and the business travelers who keep Gwinnett County running. We are not a resort; we are a well-oiled machine, and we need a top-tier operator to keep the gears turning. WHO YOU ARE The "Lobby Lizard": You are present during peak check-in/out. You know that a smile at 7:00 AM breakfast can save a bad review later. The Labor Hawk: You know how to flex staff minutes based on occupancy. You treat the owner's money like it's your own. The Local Expert: You know (or will learn) every demand driver in Lawrenceville-from Northside Hospital Gwinnett to the Gas South Arena. THE JOB Own the P&L: Manage the bottom line without sacrificing the guest experience. Lead the Team: Hire, train, and retain housekeeping and front desk staff in a competitive labor market. Master the Brand: Whether it's a QA audit or a brand loyalty enrollment goal, you hit the targets every time. THE MUST-HAVES 2+ years of GM or AGM experience in Limited Service . Experience with Hilton,Marriott or IHG pms systems. Local market knowledge of Gwinnett County/Metro Atlanta is a huge plus. Sales skills Main Scope of Responsibilities : The General Manager will be responsible for the overall success of the hotel by applying leadership skills, drive maximum profits ,maintain high guest service score and overall financial success of the hotel that will align with Hilton brand standards and values Qualifications Skills in Hotel management required prefer Hilton, Marriott or IHG pms systems Hotel work experience in Front desk is required Proficiency in Customer Service and handling guest relations Excellent communication skills written and verbal Competence in Budgeting and financial planning Sales skills would be essential Excellent leadership and team management skills Ability to work in a fast-paced environment Bachelor's degree in Hospitality Management, Business Administration, or a related field Experience in the hospitality industry is required 3 or more years in hotel management track record of success leadership skills required Effective time management skills and organizational skills Ability to handle guest complaints inquiries and resolve complaints Proactive problem solver with a keen eye for detail We offer travel benefits,401k matching plan : salary 58k-65K Send your resume today for this immediate position this is a immediate position

We are hiring a hands-on Operations Manager to run daily field operations. This role owns execution, not strategy. If jobs are missed, crews fail, or customers complain-this role is accountable. Requirements (Non-Negotiable): Minimum 3 years of experience as an Operations Manager Spanish required for day-to-day field operations (bilingual strongly preferred) Available on-call evenings and weekends Field/service operations background (not a desk-only role) What You'll Do: Run daily scheduling and dispatch Manage field crews and supervisors Enforce quality, safety, and compliance standards Eliminate missed jobs and service failures Resolve operational issues fast-even after hours This is not a consulting role. This is execution leadership. Screening Questions (REQUIRED) Do you have at least 3 years of experience as an Operations Manager? (Yes/No) Are you fluent in Spanish for daily field operations? (Yes/No) Are you available to be on-call evenings and weekends? (Yes/No)

About the Company Our client is a trusted name in plumbing, drain cleaning, and home services, backed by over 55 years of combined experience. They take pride in integrity, quality workmanship, and honest pricing. Their growing team serves residential and commercial clients across the metro area, delivering reliable 24/7 service with a focus on long-term customer satisfaction. About the Role We're seeking a Service Manager to lead our client's plumbing and drain service teams. This is a hands-on leadership role responsible for technician performance, service quality, and daily operations. The ideal candidate has solid field experience and is ready to take the next step into management. Key Responsibilities Supervise and coach service technicians to maintain quality, safety, and productivity. Manage job scheduling, technician assignments, and service performance metrics. Support technicians with troubleshooting and escalated customer issues. Track KPIs such as response times, job completion rates, and service profitability. Ensure compliance with safety procedures and local codes. Coordinate with dispatch, inventory, and operations for smooth workflow. Lead regular meetings and implement process improvements. Assist in recruiting, onboarding, and continuous technician training. Qualifications 3+ years of experience in plumbing, HVAC, or home services, including some supervisory exposure. Strong knowledge of plumbing systems and field operations. Excellent communication, leadership, and customer service skills. Tech-savvy; familiar with service management or dispatch software. Organized, proactive, and comfortable working in a fast-paced environment. Why Join Competitive salary + performance incentives. Health insurance, vehicle allowance, and company phone. Supportive, family-oriented culture with opportunities to grow.

About Shermco Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. Position Summary The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction. Essential Responsibilities -Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations -Foster and promote a positive culture within direct report team and collaborating teams -Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers -Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level -Develop and implement operational policies and procedures to ensure efficiency and effectiveness -Collaborate with other departments to ensure seamless operations and customer satisfaction -Ensure compliance with all relevant regulations and standards -Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department. -Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety -Manage budgets and allocate resources appropriately -Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations -Provide regular reports to senior management on operational performance and progress towards goals -Occasionally perform field work to support the team and business needs Qualifications -Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired -Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required -Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management -Strong leadership and management skills -Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines. -Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management. -A professional demeanor and a commitment to a high level of customer service -Ability to analyze data and make informed decisions -Experience with budget management and resource allocation -Knowledge of relevant regulations and standards -Experience with implementing new technologies and processes -Be able to perform technical work when needed in the field.

The Service Manager ensures the delivery of high-quality, reliable customer support operations. This role oversees daily service performance, ensures SLA adherence, and drives continuous improvement through root cause elimination, process optimization, and operational excellence. Key Responsibilities Oversee daily support operations, ensuring service levels and customer expectations are consistently met. Monitor KPIs such as response time, resolution time, backlog, and CSAT; act on trends and exceptions. Develop, document, and enforce standard operating procedures (SOPs) and escalation paths. Partner with the Project Manager to implement process improvements and automation initiatives. Collaborate with the Account Managers to address customer feedback and strengthen service performance. Coach and develop team leads and senior support staff to improve productivity and service quality. Conduct service reviews and performance reporting for leadership and key customers. Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in customer support/service delivery, including 2+ years in a leadership capacity. Strong grasp of service management frameworks (ITIL, Lean, etc.). Proven track record in driving process improvement and operational excellence. Excellent analytical, coaching, and communication skills. Proficiency with service management tools (Zendesk, ServiceNow, or equivalent).

Full-Time | On-Site | Luxury Jewelry Brand Compensation: $75,000-$95,000 base + performance bonus + jewelry allowance Cerese D, Inc. is quickly gaining recognition as one of the most sought-after jewelry brands nationwide. Renowned for its passion for color, texture, and balance, Cerese D releases new and exciting designs each month, catering to those searching for fashionable, on-trend jewelry. The brand is committed to delivering unique, fashion-forward designs without compromise. Cerese D's innovative approach and dedication to quality have led many to acclaim it as the jewelry line they've been looking for. Role Description This is a full-time, on-site role for an Operations Manager based in Atlanta, GA. The Operations Manager will be responsible for overseeing daily business operations, optimizing workflow processes, coordinating cross-departmental activities, managing inventory, and ensuring company goals are met efficiently. This role involves supervising staff, monitoring quality control, implementing operational policies, and analyzing business performance to propose areas of improvement. Collaboration with the management team to enhance overall business operations is a core aspect of the role. Qualifications Strong organizational, planning, and time management skills to oversee daily operations and ensure process efficiency. Proficiency in team leadership and staff management, alongside effective communication and interpersonal skills. Experience in inventory management, quality control, and operational strategy implementation. Analytical and problem-solving skills to identify areas of improvement and enhance business performance. Proficiency in relevant business management software and tools. Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent professional experience). Experience in retail, fashion, or a related industry is a plus. Strong attention to detail and a commitment to maintaining high standards of quality and service.

We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA) Company: Collaborative Real Estate Employment Type: Full-Time | Exempt Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast. Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy. We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day. What You'll Do Community & Member Experience Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture Support and connect members, helping them feel informed, engaged, and supported Onboard new members and teams, ensuring they feel inspired from day one Assist in planning and hosting community events, workshops, and gatherings Help coordinate meeting room and event space bookings Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem Operations & Space Management Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination Manage supplies, technology needs, visitor access, and general administrative support Keep Studio B. polished, organized, and running smoothly Troubleshoot basic tech or facility issues as needed Assist with event setup, logistics, and on-the-ground coordination Growth, Sales & Storytelling Lead engaging, high-energy tours for potential members Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships Assist with event inquiries and help build a strong calendar of meetings and community events Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins Who You Are High-energy, warm, approachable - a natural “community host” Exceptionally organized with strong multitasking instincts Confident communicator, comfortable giving tours and speaking with prospective members Service-minded with light sales experience or interest Proactive, resourceful, and skilled at anticipating needs Curious about innovation, entrepreneurship, and connecting people Early- or mid-career professional with strong administrative and operational instincts Qualifications Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience Proficiency in MS Office; familiarity with Canva and CoWorks a plus Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful Comfortable working early mornings, evenings, or weekends for events Ability to lift/move event materials as needed About Collaborative Real Estate (CRE) CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life. We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.

Atlanta, GA $85K - $110K + Bonus Lead with full autonomy and accelerate your career with an industry leader who puts your growth first! You'll join an established service department, with a dedicated team of professionals all ready to help you make an impact from day 1! Micromanagement doesn't exist here, leaders, winners and A-Players do! You will be given the tools and freedom to succeed. You'll have full autonomy over your department, schedule and career growth. This is a company that promotes from within, you could be the next Service Director! What's in it for you? PTO Medical, Dental & Vision Life & Disability Insurance 401(K) Plan with Employer Contribution Company Vehicle, Phone, and Computer Company This is an established national contractor, who have gone from strength to strength in the past 10 years. Their work is exclusively commercial roofing, specialising in Service, Re-roof and New-con. All using in house crews, this is a company who train and promote from within, with countless examples of Foreman becoming Project Managers, PMs into Operations and so on. Your Role Lead service teams and oversee daily operations to ensure safe and high-quality delivery. Manage and grow client relationships to drive repeat business and long-term accounts. Control budgets and profitability while improving operational performance. What you'll need 5+ Years in a Service Manager position Experience in sales and operations Strong knowledge of roofing systems (TPO, EPDM, PVC, modified bitumen, coatings, etc.).

Salary Range: $60,000 - $73,000 Sign-On Bonus: $3,000* *Sign-on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire. To be eligible for each bonus payment, the new hire must remain employed. As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Purpose: The Senior Manager of Ecommerce Development & Operations is responsible for ensuring the stability, performance, and continuous improvement of Floor & Decor's digital platform. This role oversees site operations, release management, and cross-functional delivery to enable an exceptional customer experience and drive sustained ecommerce revenue growth. The position leads internal teams and external partners to optimize platform functionality, strengthen operational excellence, and support the end-to-end digital customer journey. Minimum Eligibility Requirements: 5+ years in program or large-scale project management 5+ years managing technical operations within an ecommerce, IT, or technical organization 5+ years of software development or product delivery experience in an Agile environment 3+ years of people management experience 3+ years annual planning including estimating and prioritizing work Proven ability to make data-driven decisions to resolve operational issues Essential Job Functions: Ecommerce Delivery & Operations: Lead planning and execution for ecommerce projects, managing site operations, Scrum processes, releases, and testing. Project Oversight: Develop and manage delivery plans, set milestones, and ensure successful completion of product development, QA, and release management activities. Incident Management: Triage production defects, oversee root cause analyses, and communicate business and customer impacts. Cross-Functional Collaboration: Partner with product management, IT, QA, development, operations, and third-party vendors to deliver high-quality digital experiences. Team Leadership: Manage and develop a cross-functional team spanning development, QA, and operations. Foster a culture of accountability, innovation, and continuous improvement. Vendor Management: Oversee relationships and contracts with ecommerce third parties and technology partners. Performance Monitoring: Ensure site performance, stability, and user experience meet business and customer expectations. Governance & Reporting: Manage change requests, provide regular project status updates, and ensure effective communication across stakeholders. Preferred Skills & Experience Experience managing multiple complex projects in a fast-paced environment Proficiency with Jira Core, Jira Service Desk, and OpsGenie Strong leadership, organization, and communication skills Certified Scrum Master (CSM), Project Management Professional (PMP) or similar certification(s) a plus Familiarity with ecommerce technologies such as Salesforce, Dynamic Yield, Amplience, Algolia, and Noibu Familiarity with Content Delivery Networks (CDNs) such as Cloudflare Demonstrated success managing vendors, contractors, and third-party partners WORKING CONDITIONS (TRAVEL & ENVIRONMENT): Limited travel required including air and car While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Exciting Opportunity: General Manager - Commercial Real Estate CORY is hiring an experienced General Manager who is passionate and driven about real estate and ready to innovate and make a real impact every day. About Our Client: Our client is an innovative real estate owner-operator with a national presence that provides tenant-based spaces to support small and mid-sized businesses. They are expanding nationwide and looking for talented industry leaders to join their team! Your Responsibilities as a Leader: Manage day-to-day operations for a tenant-based commercial asset Lead a small on-site team and vendor relationships to drive NOI and exceed goals. Develop and manage the operating income/expense budgets. Adhere to all compliance regulations and local laws. Deliver the highest level of tenant satisfaction. The Skills & Experience You Possess: Strong leasing experience in commercial real estate Collaborative Mindset: Thrive in a team environment. Adaptability: Comfortable in a fast-paced, ambiguous environment. Communication Skills: Clear and concise in both written and verbal communication. Perks and Benefits You'll Receive: Base salary range, depending on experience, and full benefits Highly competitive bonuses and other incentives How to Apply & Be Selected: Send your resume to *************************, and our team will reach out with next if selected. Want to join The CORY Network? Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.

People Operations Manager (Goal Management, Training, Recruiting) Department: Services This role is for the person that finds joy in helping others shine. The People Operations role supports the full employee lifecycle while focusing on goal engagement, training/development, recruiting and organizational growth. The role is that of a coach, builder, and connector that relentlessly amplifies positivity by example while taking personal ownership for their own impact. The individual will operate in partnership with employees as they set meaningful goals, receive the tools they need to expand their skillsets and feel genuinely invested in the mission. Who You Are You naturally put others first. It's not a tactic or a talking point, it's simply how you operate. You're comfortable working in an agile, fast-moving entrepreneurial environment where change is constant and energizing. You enjoy the challenge of adapting quickly and finding momentum as things evolve. You don't need a scripted corporate manual to be effective. When faced with complexity, you bring clarity. You see what needs to be done, connect the dots, and know how to create the structure that helps people and processes move forward with confidence. You view problems as opportunities, roll up your sleeves and inspire others to do the same. What You'll Do Employee Lifecycle Management - Support all stages of the employee journey, including onboarding, offboarding, and internal transitions - Ensure onboarding prepares employees to succeed, not just complete paperwork - Design, build, and manage ongoing training programs (skills, leadership, career growth) - Partner with managers to identify training and development needs and growth paths - Promote a culture of continuous learning, feedback, and curiosity Recruiting and Talent Building - Partner with hiring managers to define roles based on impact and outcomes - Support recruiting efforts including sourcing, interview coordination, and candidate experience - Help assess candidates for skills, values alignment, and growth potential - Ensure candidates leave the process feeling respected, informed, and energized Performance Enablement and Goal Setting Advocacy - Support company, team, and individual goal-setting frameworks - Assist employees and managers in establishing, tracking, and refining goals as a fully-engaged advocate - Support performance review cycles and translate feedback into development plans - Be the example to all stakeholders of our goal-setting culture Employee Engagement - Build and execute engagement initiatives, recognition programs, and surveys - Create rituals and moments that reinforce purpose and alignment Operations Management - Manage and maintain employee records in HRIS, ensuring accuracy and data integrity - Support benefits administration, payroll changes, and compensation coordination through Vensure PEO - Thoughtfully escalate potential liability issues for risk management when needed so focus can quickly shift back to core role objectives Qualifications - 5+ years of experience in People Operations or a related people-centered role; Human Resources Technical background not required - Candidate sourcing and selection experience is required - Demonstrated experience designing or supporting training and development programs Would be Helpful to Have - Experience in a growing or fast-changing organization - Familiarity with goal-setting frameworks (OKRs, performance cycles) - People-related certifications/education in people-centric disciplines such as CLC, or Psychology

At Midtown Athletic Club, we inspire people to transform their lives - and the Pilates Studio Manager plays a central role in bringing that mission to life. Reporting to the Program Manager and sitting on the Fitness Leadership Team, this manager oversees the performance, culture, and experience of our Pilates Studio, ensuring members receive a boutique-quality experience rooted in connection, expertise, and hospitality. The ideal candidate is a community-builder, a coach, and a business-minded operator who elevates both the member and instructor experience every day. Learn more about our beautiful Windy Hill Athletic Club here: Windy Hill Athletic Club - Windy Hill Fitness Club and Gym About Us We work at Midtown to inspire people to transform their lives‐and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization. Core Responsibilities Lead the Studio Experience Ensure the Pilates Studio is welcoming, polished, and fully aligned with Midtown's boutique standards. Oversee day-to-day operations including equipment readiness, safety, and overall presentation. Maintain a visible presence on the floor to support members and uphold consistency. Develop & Support the Instructor Team Recruit, audition, and onboard exceptional Pilates instructors who embody our values. Provide ongoing coaching, class audits, and development conversations rooted in kindness, clarity, and accountability. Foster a team culture built on community, respect, and continuous improvement. Deliver Programming That Inspires Build a thoughtful, member feedback-driven class schedule that complements broader club programming. Partner with the Program Manager to introduce workshops, events, and innovative offerings that deepen member engagement. Create meaningful touchpoints that help new members feel welcomed and connected. Drive Studio Performance Meet or exceed monthly and annual revenue goals set by the Program Manager. Monitor key metrics (attendance, unique member participation, instructor productivity) and adjust strategy to drive growth. Identify improvements, in partnership with our Program Manager, that enhance the member journey and support long-term retention. What Success Looks Like A thriving Pilates community where members feel known, supported, and inspired. A team of instructors who feel coached, connected, and aligned with Midtown's vision. Strong revenue performance and consistent participation across classes and events. A studio environment that elevates the club experience and reinforces Midtown's unique in-club boutique identity. Requirements Nationally recognized comprehensive Pilates certification (Reformer required; full apparatus strongly preferred). Minimum 2+ years of Pilates teaching experience; leadership or studio management experience preferred. Strong communication, coaching, and relationship-building skills. Passion for building community and delivering meaningful, hospitality-driven experiences. Some evenings, weekends, and holiday availability is required.

Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - a certified Great Place to Work (2025-2026)! Now Hiring! Sales Manager for a Luxury IL, AL and MC community! What you can expect as a Sales Manager: $1,000 Employee Referral Bonus Competitive Bonus Structures Tuition Reimbursement eligibility after three months of full-time employment Top notch pay! 401(k) with company match Next Day Pay with PayActiv Excellent Benefits The friendliest leaders and teammates Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Sales Manager: A valid driver's license in the state of residence (and liability insurance) to use personal vehicle for business development. At least 3 years of experience in Senior Living sales or related field. Proven track record of success in terms of occupancy and business development. Sales Manager Job Summary: The Sales Manager is responsible for driving top line revenue for the community by maintaining and exceeding budgeted occupancy, average daily census, and rate per unit revenue targets. This includes oversight of internal and external marketing efforts; direct selling, lead generation and the overall sales performance for the community. Accountable for direct selling, achieving quotas/ ratios and maintaining personal lead database. To support sales initiatives and tours on the weekends, this position is required to work on weekends, per the direction of the ED and senior leadership team. Some travel is required. Maintains an accurate, up-to-date YARDI database according to the guidelines established by the home office. Ensures the product, services, and fee structure is accurately represented. Participates in weekly marketing meetings with supervisor, sales team, and other directors as necessary to discuss prospects, visit agendas, event planning, performance expectations, sales strategies, marketing planning and success celebrations. Assists in developing and implementing strategic monthly, quarterly and annual marketing plans in cooperation with the Director of Sales and Marketing EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact ******************************** or ************** for assistance with an accommodation.