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  • Customer Service Manager

    Stop & Shop 4.3company rating

    Area manager job in Agawam Town, MA

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we'll ask of you: Department Management: Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department People Development and Diversity: Direct, oversee, and evaluate the training completion of all Customer Service department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Engage and retain associates by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Monitor and analyze key performance metrics related to customer service and sales Identify opportunities for process optimization and implement solutions to enhance operational performance Manage departmental budgets, expenses, and financial targets to achieve profitability goals Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates Community Engagement: Actively engage with the local community to understand their needs Develop and maintain positive relationships with community organizations, schools, and other stakeholders Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. The salary range for this position is $64,800-$97,200 Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $64.8k-97.2k yearly 1d ago
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  • Assistant Store Mgr (Big Y Express)

    Big Y 4.6company rating

    Area manager job in Manchester, CT

    The Assistant Store Manager Big Y Express is responsible for providing an exceptional customer experience in the convenience and fuel division of Big Y, by collaborating with the store team to provide an inclusive environment and culture for our customers, employees and community. The Assistant Store Manager achieve this by assisting the store manager to ensure the success of the total store operation by achieving or exceeding operational/sales goals, executing company initiatives, customer and employee engagement, employee development, and encouraging an inclusive team atmosphere within the store and company. Assistant Store Managers are additionally responsible for compliance to all laws and company policies and procedures including labor and safety regulations, asset protection and food safety. Requirements REQUIREMENTS: Possess and use leadership skills to foster Big Y's culture of caring while living our vision and mission. Supports Big Y's Diversity, Equity and Inclusion initiatives. Must project a clean and professional appearance. Ability to operate within company policies, procedures, and standards. Willingness to cross train and learn other areas as needed. Ability to work a flexible schedule in accordance with the needs of the store. Must complete and maintain a valid food safety certification. Must be 18 years of age or older. Pay Details $21.65 - 27.25 Pay Rate Type Hourly
    $45k-52k yearly est. 2d ago
  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    Area manager job in Hartford, CT

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - NJ - Virtual **U.S. Base Salary Range:** The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $48k-70k yearly est. 4d ago
  • Regional Operations Manager (CT/NJ) - Dental Services

    Optify Search 3.7company rating

    Area manager job in New Haven, CT

    Job Title: Regional Operations Manager Department: Operations Optify Search is partnered with a high-growth DSO in the search for an experienced and results-driven Regional Operations Manager to oversee the performance, growth, and operational excellence of dental practices across a defined region. This role is responsible for leading regional teams, driving operational efficiency, and supporting practice-level leadership to deliver outstanding patient care and business results. The position reports directly to the Director and VP of Operations. Key Responsibilities: - Oversee the day-to-day operations across a portfolio of dental practices within the New England region - Partner with practice managers and clinical teams to drive performance, patient satisfaction, and compliance - Analyze financial and operational data to identify opportunities for improvement - Implement best practices to enhance efficiency, patient experience, and team engagement - Support the integration of newly acquired practices, ensuring smooth transitions - Collaborate with internal teams including HR, marketing, compliance, and clinical operations - Provide coaching and leadership to regional teams, ensuring alignment with company goals - Ensure compliance with regulatory standards and internal policies Qualifications: - Bachelor's degree in Business, Healthcare Administration, or a related field; MBA or MHA preferred - 5-8 years of multi-site operations management experience, ideally in dental or healthcare services - Strong leadership and team management skills - Excellent analytical, communication, and problem-solving abilities - Willingness to travel regularly within the assigned region
    $65k-94k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Area manager job in Hartford, CT

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 1d ago
  • Product Performance Manager

    Munich Re 4.9company rating

    Area manager job in Hartford, CT

    HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention-not just protection. Open to all HSB/Munich Re Offices + Remote Options About the Role The Product Performance Manager will lead strategic portfolio discussions and analytics across multiple specialty insurance lines and distribution channels. This role is responsible for evaluating product performance, identifying profitability drivers, and ensuring alignment with defined strategy, appetite, and accumulation allowances. You will inform strategic decisions through data analysis and collaborate closely with segment leaders, underwriting, actuarial, and compliance teams to shape product and pricing strategies and optimize portfolio performance. Key Responsibilities Lead portfolio strategy and analysis to identify growth opportunities, adverse selection, and profitability levers. Shape product strategy through data-driven insights. Collaborate with underwriters to assess risk appetite, refine rating models, and evaluate pricing adequacy using historical and predictive data. Monitor market trends, competitor filings, and emerging risks. Translate insights into strategic recommendations for product development and positioning. Segment and evaluate the book of business to identify growth opportunities, adverse selection, and cross-sell potential. Ensure product strategies align with state and federal guidelines. Lead initiatives across underwriting, actuarial, claims, and product innovation teams. Present findings to senior leadership and influence strategic decisions. Dimension of the Role Drive actionable product strategies that increase revenue and profitability. Guide analytic work toward market-relevant outcomes. Serve as liaison to executives, actuarial teams, broker-facing teams, and underwriting strategy groups. Qualifications Bachelor's degree in Business, Economics, Statistics, Risk Management, or related field (Master's, CPCU, or actuarial credential preferred). 10+ years of experience in insurance analytics or product management/state management, preferably within specialty P&C lines or property. Proven experience turning insights and analysis into actionable product and market strategies. Experience in competitive analysis, price/coverage strategy, and market strategy. Knowledge & Skills Exposure to niche lines such as cyber liability, professional indemnity, marine, or environmental. Experience with ISO or proprietary rating plans. Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI). Familiarity with actuarial concepts, rate filings, and underwriting workflows. Strong business acumen and ability to translate data into strategic decisions. Excellent communication and stakeholder management skills. At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply Now Save job
    $80k-109k yearly est. 6d ago
  • Plant Operations Manager

    Dizario Search

    Area manager job in Waterbury, CT

    Operations Manager | Manufacturing | Near Waterbury, CT A publicly traded manufacturing company near Waterbury, Connecticut is seeking an experienced Operations Manager to lead plant operations, drive continuous improvement, and support a strong culture of safety, performance, and employee engagement. This is a high-impact leadership role with broad responsibility across manufacturing, inventory, people development, and facility management. Role Overview The Operations Manager has overall responsibility for manufacturing operations and the physical facility. This includes strategic planning and execution related to product quality, cost control, safety, and employee relations. The role works closely with cross-functional leaders to ensure operational excellence and long-term business success. Key Responsibilities Lead plant turnaround initiatives and manage operations through change and ambiguity Develop and lead manufacturing teams to deliver high-quality products at the lowest possible cost while maintaining a safe work environment Coach, develop, and mentor supervisors and team leaders to align with company goals Drive the Lean Manufacturing journey, focusing on daily improvement, employee engagement, capacity, visual management, and advanced manufacturing techniques Oversee inventory control, including raw materials, supplies, and finished goods Manage plant scheduling, recruiting, training, performance management, and employee relations Collaborate with cross-functional teams to achieve site and company objectives Monitor financial performance, root cause analysis, supplier performance, and process improvement Ensure compliance with environmental permits and good manufacturing practices Oversee buildings and grounds to maintain a professional, compliant facility Qualifications & Experience 5-7 years of supervisory or management experience, with at least 4 years in manufacturing Core manufacturing background with strong operational leadership experience Experience leading plant turnarounds and managing change Working knowledge of Lean Manufacturing principles ERP experience required; SAP experience preferred Strong safety mindset and experience supporting safe manufacturing environments Experience with inventory management (raw materials and supplies) Strong understanding of mechanical systems General business and financial acumen Background in maintenance and project execution preferred (engineering, trade experience, or time as a maintenance supervisor/planner/manager a plus) Bachelor's degree in engineering, business administration, or related field preferred ISO 9001 / ISO 14001 experience a plus Benefits & Perks Medical, Dental, and Vision insurance Life and AD&D insurance Short- and long-term disability, paid leave programs 401(k) with company match Employee Stock Purchase Plan PTO including sick time, vacation, and 11 paid holidays Tuition reimbursement and college scholarships for dependents Flexible spending and health savings accounts Employee Assistance Program and healthcare concierge services
    $80k-127k yearly est. 5d ago
  • General Manager

    Cava 4.1company rating

    Area manager job in Glastonbury, CT

    Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Bring to the Table: Develop yourself and others - focus on self-improvement while supporting the success of others Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same Achieve results - take ownership of every shift and take pride in your job Foster collaboration - work with others to find success as a group Adapt to change - solve problems through an open-minded and all-inclusive approach Assist with any additional duties assigned What We Bring to the Table (Benefits): We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay $ Early Wage Access* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!) The opportunity to be on the ground floor of a rapidly growing brand * indicates eligible qualifying positions Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision are required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions May stand for long periods of time and lift up to 50 pounds As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. CAVA - joining "A culture, not a concept" General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
    $41k-64k yearly est. 7d ago
  • General Manager

    Ferretti Search

    Area manager job in Springfield, MA

    Ferretti Search is delighted to partner with a growing distribution organization to locate their next General Manager. Compensation: $110,000-$130,000 base + up to 40% bonus (paid quarterly) Schedule: Full-time, 100% in-office What's in it for you? Build-from-the-ground-up opportunity: Lead a newly opening distribution center that is expected to be the first of multiple future locations. P&L ownership: Full responsibility for top-line performance through full P&L management in a highly revenue-driven environment. Strong earning potential: Competitive base salary with a structured, performance-based bonus tied directly to results. What will your day look like? General Management & P&L Leadership: Own all aspects of the business including revenue, margin, inventory, and operating performance for a ~$25M P&L. Sales & Commercial Partnership: Work closely with the sales organization (dotted-line relationship) on pricing, market evaluation, product mix, and stocking strategy. Distribution Operations: Oversee a ~30,000 sq. ft. facility with yard space, managing inventory levels of $1.5-$2M and 200-600 SKUs. Team Leadership: Lead ~18 employees through a distribution manager; drivers and warehouse staff report through that structure. Market Immersion: Spend time in the field early on to deeply understand products, customers, and the New England territory. Operational Excellence: Ensure safety, efficiency, and effective day-to-day execution without overengineering lean or CI initiatives. Systems & Reporting: Utilize ERP systems and confidently interpret financials to drive decision-making. Who are you? Commercially Minded Leader: Strong background bridging sales and operations, with hands-on experience in distribution environments. Distribution Experience: Prior experience managing or operating a distribution center; building materials experience preferred. P&L Fluent: Comfortable reading, understanding, and driving performance through the P&L. Hands-On & Energetic: Thrives in an on-site, roll-up-your-sleeves environment and enjoys building something new. People Leader: Proven ability to lead hourly teams with a strong focus on safety and accountability. Application & Contact Information If this role isn't a perfect match for you - that's OK! We're recruiting leaders across operations, sales, and distribution. Contact Chris Machon at ************************** to inquire about additional opportunities in the Northeast.
    $110k-130k yearly 3d ago
  • Assistant General Manager

    Brownson Country Club 4.0company rating

    Area manager job in Shelton, CT

    HARRY B BROWNSON COUNTRY CLUB INC, located at 15 Soundview Avenue in Huntington, Connecticut, is a distinguished country club serving the community in Shelton, CT. Known for its excellent amenities and vibrant member-focused culture, the club is committed to providing exceptional experiences for its members, offering a range of recreational, dining, and social opportunities. With a tradition of excellence, it continually strives to enhance services and deliver value to its members and guests. Role Description This is a full-time, on-site role based in Shelton, CT for an Assistant General Manager. The Assistant General Manager will support the General Manager in overseeing daily operations, maintaining quality standards, and ensuring exceptional experiences for members and guests. Responsibilities will include supervising staff, managing events, overseeing financial processes, maintaining facilities, driving member satisfaction, and supporting administrative tasks. The ideal candidate will uphold the club's high standards of service and help foster a welcoming and professional environment. Qualifications Excellent leadership, team management, and interpersonal communication skills. Experience in hospitality management, event coordination, and delivering high-quality service experiences. Proficiency in financial planning, budget management, and operational oversight. Problem-solving skills, organizational abilities, and attention to detail for managing day-to-day operations efficiently. Previous experience within a country club, hospitality, or service-focused setting is preferred. Ability to work effectively in a fast-paced, guest-oriented environment. Bachelor's degree in Hospitality Management, Business Administration, or equivalent experience is a plus.
    $58k-90k yearly est. 2d ago
  • District Manager - New England & Capital District

    Aldi 4.3company rating

    Area manager job in South Windsor, CT

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. **Roles within this division cover these areas:** **Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont, New York City, Southern & Eastern New York** Click here (************************************** to view our divisional map Position Type: Full-Time Starting Salary $105,000 Signing Bonus: $5,000 Salary Increases: Year 2 $120,000 | Year 3 - $130,000 | Year 4 - $140,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. - Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. - Works with direct reports to develop and implement action plans that will improve operating results. - Ensures adherence to company merchandising plans. - Plans and conducts regularly scheduled meetings with direct reports. - Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. - Recruits and recommends qualified employees for their team's staff positions. - Approves all time-off requests for direct reports. - Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. - Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. - Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. - Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. - Coordinates with direct reports in the recruitment and interviewing of applicants. - Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. - Supports direct reports in conducting store meetings. - Consults with leadership on the development of their team's strategy. - Advises leadership to source external vendors for applicable services when appropriate. - Liaises with regions to ensure timely and efficient communication flow. - Consults with the business to effectively design and streamline applicable processes within the organization. - Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. - Ensures that store personnel comply with the company's customer satisfaction guidelines. - Oversees and manages the appropriate resolution of operational customer concerns by store management. - Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. - Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. - Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. - Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. - Conducts store inventory counts and cash audits according to guidelines. - Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. - Identifies cost-saving opportunities and potential process improvements. - Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. - Other duties as assigned. Education and Experience: - Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities - Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. - Works cooperatively and collaboratively within a group. - Ability to facilitate group involvement when conducting meetings. - Develops and maintains positive relationships with internal and external parties. - Negotiation skills. - Conflict management skills. - Ability to interpret and apply company policies and procedures. - Knowledge of the products and services of the company. - Problem-solving skills. - Excellent verbal and written communication skills. - Prepares written materials to meet purpose and audience. - Ability to stay organized and multi-task in a professional and efficient manner. - Gives attention to detail and follow instructions. - Establishes goals and works toward achievement. - Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: - Daily. - Local. - Company Car. ALDI offers **competitive wages and benefits,** to all employees including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **full-time employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance _*Full-time employees average 30 or more hours per week within an annual lookback period_ _**Benefits offered to full-time and part-time employees may vary by state_ Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
    $105k yearly 15d ago
  • District Manager - Water

    Ecolab 4.7company rating

    Area manager job in New Britain, CT

    As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, is seeking a District Sales Manager to join our industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts in the Institutional Division. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers. What's in it For You: The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact with a company that is passionate about your career development Paid training held in the field and at Nalco Water Headquarters in Naperville, IL Enjoy a flexible, independent work environment Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do: Drive profit growth to meet defined district profit increase goals by developing and executing a district plan to maximize revenue Regularly interact across functional areas with senior management or executives to ensure objectives are met Generate sales forecasts and accurately predict revenue on a monthly basis Participate in strategic & tactical planning for the district by leveraging, allocating, and maximizing ROI for all tools and resources Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business Demonstrate strong leadership by, championing corporate initiatives, and by planning and leading District Meetings Provide continuous coaching and development team of sales engineers and technical service representatives to create and maintain value Ensure all new hires achieve training standards that lead to expertise in discussing products & services Take action quickly to address performance deficiencies. Maintain documentation and apprise appropriate others of the status of performance issues Support team and internal partners in identifying trends, understanding market conditions, and sharing expertise and knowledge Reinforce a clear vision for the team corresponding to strategic objectives Work closely with large, strategic, current and prospective customers to understand business needs Position Details: Candidate must reside within a commutable distance from New Britain, CT Territory will include: Connecticut and Western Massachusetts Minimum Qualifications: Bachelor's Degree 5 years leading and developing teams 5 years of successful technical sales or outside sales experience utilizing a consultative sales approach Ability travel as required to support the district Position requires a current and valid driver's license No Immigration Sponsorship available for this opportunity Physical Requirements: Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Ability to perform essential functions of the job, with or without reasonable accommodation Preferred Qualifications: Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.); MBA preferred 10 years of successful technical sales or outside sales experience to include calling on multi-level plant or facilities management, and developing executive-level relationships Extensive knowledge of boilers, cooling towers, and wastewater treatment systems highly preferred About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
    $142.1k-213.2k yearly Auto-Apply 8d ago
  • District Manager(09531) - 52 Rainbow Rd

    Domino's Franchise

    Area manager job in Granby, CT

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.
    $93k-151k yearly est. 9d ago
  • Popeyes District Manager

    Popeyes

    Area manager job in New Haven, CT

    The Popeyes District Manager is responsible for overseeing up to 6 restaurants and the overall sales, operations, profitability and people management for the Popeyes restaurants in an assigned area. Monthly bonuses based on sales, cost control, and brand standard. Ensure all restaurants are staffed properly with qualified RGMs and Assistant Managers. Work through RGMs to ensure restaurants are staffed with qualified shift supervisors, and crew. Develops and executes plans to achieve top line sales performance compared to budget sales for each area. Develops plans to control expenses and achieve budget for restaurant operating profit for each areas of the Profit and Loss Statements. Ensures all assigned restaurants meet Popeyes Corporate operational standards necessary to achieve expansion approval. Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGMs. Hires, terminates and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. Assist restaurant general managers with compliance and understanding of Liberty Restaurants. policies and procedures, such as; Security, Safety, Cash handling, Sexual Harassment. Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures and requirements. This job description is a generic listing of the responsibilities of this position; some of these responsibilities may not be required at all times. Requirements 3 year college business degree is preferred or equal experience. 3-5 years of experience in multiunit management in the food industry is preferred. Must have extensive and successful experience as a restaurant general manager. Requires excellent human relations skills including leadership and motivation. Strong communication skills: listening, oral and written
    $94k-152k yearly est. 60d+ ago
  • Part Time District Manager

    Resident Salon Services

    Area manager job in New Haven, CT

    Would you like a schedule with No Nights and No Weekends? Want to be home for kids after school? Would you like a set schedule where you can actually plan time for your life other than planning life around your work schedule? Would you like a schedule that allows you the time you and your family deserve? We are growing rapidly and we are seeking District Manager. If you have multi-unit experience in a salon setting then this position is for you. We are looking for a District Manager that has the ability to multi-task, work with salon staff, and communicate with the Regional Director. Some work behind the chair is required as needed. Built-in clientele Premium pricing/commission-based pay Set Schedule No Nights/Weekends Service gratuities Paid Vacation Sick Time 401k w/Company match Position Requirements: Work with customers to help them achieve the look they want, main duties include onboarding new staff, training on company systems, setup new salons, liaison with communities, cover behind the chair as needed. Active State License (i.e., licensed in each field of practice) Minimum 3 years experience is required. Provide Hair/Nail services Proficient with Microsoft Office, Email, etc. Good communication skills Compassionate and caring Experience working with seniors is a plus.
    $94k-152k yearly est. Auto-Apply 1d ago
  • District Manager RedLion Mobile- CT

    Redlion Mobile 4.5company rating

    Area manager job in Litchfield, CT

    Retail District Manager - New York Job Type: Full-time Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations. This role offers a competitive base salary ($80,000 - $90,000) plus commission potential ($36,000 - $50,000), with a clear path to career advancement through industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states-and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network. Who We're Looking For We're seeking experienced multi-unit retail leaders-ideally with a background in wireless, cable, or consumer electronics-who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field-ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards. Key Responsibilities Sales Leadership & Strategy · Oversee the sales and operational performance of multiple retail locations within an assigned district. · Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction. · Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results. Team Development & Coaching · Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture. · Provide ongoing coaching, feedback, and professional development to improve team performance and career growth. · Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs. Operational Excellence · Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards. · Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance. · Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives. Customer Experience · Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores. · Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed. Qualifications · Bachelor's degree in business or related field (or equivalent professional experience). · 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics. · Proven success in driving sales growth and leading high-performing teams. · Strong communication, analytical, and problem-solving skills. · Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools. · Ability to work a flexible schedule including weekends and holidays. · Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles. Perks & Benefits · Competitive base salary + uncapped commission · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Vacation, Sick, and Personal Time Off · Employee growth & rewards programs, including: o Milestone Recognition Program o Annual Winners Circle all-expenses-paid trip for top performers Ask your interviewer for more details about these exclusive employee-focused programs! Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
    $80k-90k yearly Auto-Apply 60d+ ago
  • Customer Service Manager

    Stop & Shop 4.3company rating

    Area manager job in Bristol, CT

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we'll ask of you: Department Management: Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department People Development and Diversity: Direct, oversee, and evaluate the training completion of all Customer Service department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Engage and retain associates by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Monitor and analyze key performance metrics related to customer service and sales Identify opportunities for process optimization and implement solutions to enhance operational performance Manage departmental budgets, expenses, and financial targets to achieve profitability goals Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates Community Engagement: Actively engage with the local community to understand their needs Develop and maintain positive relationships with community organizations, schools, and other stakeholders Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $36k-58k yearly est. 2d ago
  • Assistant Store Mgr (Big Y Express)

    Big Y 4.6company rating

    Area manager job in Springfield, MA

    The Assistant Store Manager Big Y Express is responsible for providing an exceptional customer experience in the convenience and fuel division of Big Y, by collaborating with the store team to provide an inclusive environment and culture for our customers, employees and community. The Assistant Store Manager achieve this by assisting the store manager to ensure the success of the total store operation by achieving or exceeding operational/sales goals, executing company initiatives, customer and employee engagement, employee development, and encouraging an inclusive team atmosphere within the store and company. Assistant Store Managers are additionally responsible for compliance to all laws and company policies and procedures including labor and safety regulations, asset protection and food safety. Requirements REQUIREMENTS: Possess and use leadership skills to foster Big Y's culture of caring while living our vision and mission. Supports Big Y's Diversity, Equity and Inclusion initiatives. Must project a clean and professional appearance. Ability to operate within company policies, procedures, and standards. Willingness to cross train and learn other areas as needed. Ability to work a flexible schedule in accordance with the needs of the store. Must complete and maintain a valid food safety certification. Must be 18 years of age or older. Pay Details $21.65 - 27.25 Pay Rate Type Hourly
    $39k-45k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Area manager job in Hartford, CT

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 7d ago
  • Popeyes District Manager

    Popeyes

    Area manager job in Southington, CT

    The Popeyes District Manager is responsible for overseeing up to 6 restaurants and the overall sales, operations, profitability and people management for the Popeyes restaurants in an assigned area. Monthly bonuses based on sales, cost control, and brand standard. Ensure all restaurants are staffed properly with qualified RGMs and Assistant Managers. Work through RGMs to ensure restaurants are staffed with qualified shift supervisors, and crew. Develops and executes plans to achieve top line sales performance compared to budget sales for each area. Develops plans to control expenses and achieve budget for restaurant operating profit for each areas of the Profit and Loss Statements. Ensures all assigned restaurants meet Popeyes Corporate operational standards necessary to achieve expansion approval. Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGMs. Hires, terminates and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. Assist restaurant general managers with compliance and understanding of Liberty Restaurants. policies and procedures, such as; Security, Safety, Cash handling, Sexual Harassment. Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures and requirements. This job description is a generic listing of the responsibilities of this position; some of these responsibilities may not be required at all times. Requirements 3 year college business degree is preferred or equal experience. 3-5 years of experience in multiunit management in the food industry is preferred. Must have extensive and successful experience as a restaurant general manager. Requires excellent human relations skills including leadership and motivation. Strong communication skills: listening, oral and written
    $93k-151k yearly est. 60d+ ago

Learn more about area manager jobs

How much does an area manager earn in East Hartford, CT?

The average area manager in East Hartford, CT earns between $51,000 and $118,000 annually. This compares to the national average area manager range of $50,000 to $107,000.

Average area manager salary in East Hartford, CT

$77,000

What are the biggest employers of Area Managers in East Hartford, CT?

The biggest employers of Area Managers in East Hartford, CT are:
  1. Waste Management
  2. Amazon
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