Restaurant General Manager
Area manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Operations Manager
Area manager job in Whitsett, NC
Pay Range: $100,000 - $115,000
Shift: 2nd Monday - Friday 2:30pm to 11:00pm EST
YOUR ROLE
Are you known for your management skills? Are you passionate about directing inbound / outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements.
WHAT ARE YOU GOING TO DO?
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses to budget constraints.
Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
Ensure directives, rules and procedures are communicated to all operations' staff. Ensure safety methods, practices and programs are implemented and maintained. Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.
Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is properly accounted for and in safe working condition.
Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
WHAT ARE WE LOOKING FOR?
Education and Experience: High School Diploma or GED, Minimum five years related experience. Minimum three years supervisory or managerial experience; Bachelor's Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Three years of industry experience preferred.
Credentials: Valid state issued Driver's License; Forklift Driver Certification; Other professional certifications may be required.
Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Characteristics: Ability to allocate work assignments; Demonstrated experience in managing the financial aspects of a department; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
Managed Print Service Manager
Area manager job in Salisbury, NC
*** W-2 Only ***
*** No C2C ***
We are seeking a Site Operations Manager - Printers to oversee day-to-day operations and ensure outstanding customer satisfaction for managed print and technology services. This position is ideal for a hands-on professional with strong communication skills, technical awareness, and a passion for improving service delivery performance.
Key Responsibilities:
Manage and execute services defined in the customer's Statement of Work (SOW), including hardware, consumables, device changes, asset tracking, inventory, and reporting.
Act as the primary liaison between the customer's end users, IT/support teams, subcontractors, and operations resources.
Monitor service delivery performance against SLAs and KPIs, escalating issues and driving continuous improvement.
Develop and maintain operational documentation, such as procedures, escalation processes, and asset management guidelines.
Participate in regular customer and stakeholder meetings to review performance and action items.
Support or lead deployments, installations, and pilot activities for managed print or technology solutions.
Identify cost-saving opportunities, streamline operations, and enhance customer experience.
Ensure compliance with customer and company policies, managing issue resolution as needed.
Qualifications:
Associate degree or higher in Business, IT, Engineering, or related field-or equivalent work experience.
4-6 years of relevant operations or managed services experience supporting enterprise customers.
Strong customer focus with excellent communication and relationship-building skills.
Analytical mindset with experience in reporting, metrics, and process improvement.
Technical understanding of drivers, print servers, networking, or firmware/security updates preferred.
Familiarity with ITSM/ITIL frameworks is a plus.
Assistant Manager
Area manager job in Greensboro, NC
Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Benefits of an Assistant Manager
-FREE meals on the clock and 50% off meals off the clock
-Paid time off
-Team member referral bonus
-Flexible Hours
-401k match
-AND MORE!
Responsibilities of an Assistant Manager:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
-Enthusiastically represent the Zaxby's brand
-Manage all personnel on each shift, including cashiers and cooks
-Cash management
-Lead a team well and coach the performance of others
-Ensure that product quality standards are met
-Assist GM with meeting metrics
-Create a positive environment on your shifts
Benefits
Flexible schedule
Paid time off
Health insurance
401(k) matching
Referral program
Employee discount
General Manager
Area manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Branch Manager
Area manager job in Winston-Salem, NC
We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.
POSITION OVERVIEW
The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.
This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Performance Management
Lead, coach, and develop a high-performing team focused on commercial accounts.
Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
Evaluate employee performance, provide feedback, and support ongoing professional development.
Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.
Sales & Customer Growth
Drive commercial sales growth by implementing and reinforcing company sales practices.
Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention.
Conduct joint field visits to support team members and strengthen customer engagement.
Ensure all sales and activity goals are achieved or exceeded.
Operations & Service Excellence
Maintain the highest standards of service quality and customer satisfaction across all commercial accounts.
Optimize routes, resource use, and service schedules for maximum efficiency and profitability.
Ensure compliance with safety, regulatory, and company policies.
Analyze performance reports to identify trends, forecast needs, and implement improvement strategies.
Collaborate with regional leadership to develop growth strategies and operational plans.
Training & Compliance
Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws.
Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements.
Promote a strong culture of safety, integrity, and continuous improvement.
SKILLS AND EXPERIENCE REQUIRED
Proven leadership experience in commercial pest management.
Strong communication, motivation, and people-development skills.
Demonstrated ability to meet or exceed sales and operational goals.
Experience managing budgets and full branch P&L preferred.
Excellent organizational and problem-solving skills.
Ability to analyze performance data and make informed business decisions.
Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months.
Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies.
What we offer:
Rewarding pay
Growth opportunities
Stable and growing industry
Health, dental, vision, life, & supplemental insurance
Paid time off
401(k) Retirement plan with employer matching
Company vehicle and gas card
Regional Manager
Area manager job in Greensboro, NC
←Back to all jobs at Carlisle Residential Properties Regional Manager
We are looking for a seasoned Regional Manager for the Triad area, specifically Greensboro or Winston-Salem as we continue to expand our portfolio of apartment communities. The Regional Manager is responsible for the overall operational and financial aspects of each property within the designated portfolio. The Regional Manager's direct oversight of all property operations must ensure that the Company and/or Owners' financial and business objectives are being achieved. Other duties may be assigned.
This position may require regular travel with some overnight travel.
Job Summary and Responsibilities:
Responsible for marketing and occupancy results for each assigned property
Responsible for overseeing maintenance of each assigned property
Responsible for financial operations of each assigned property meeting budgeted goals
Responsible for compliance with all leasing policies, procedures and government regulations
Develop and maintain cooperative relationships with corporate office staff
Prepare, complete and maintain all required paperwork accurately, and submit within required deadlines
Supervise site staff at each property
Perform other tasks and assignments when requested by company management
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members
Responsible for hiring and supervision of all staff at assigned properties to include directly supervising Site Managers and indirectly supervising all other site staff
Computer experience to include experience in Microsoft Office and the ability to learn and become proficient using Yardi and other internal accounting programs
Ability to read and comprehend business periodicals, professional and governmental regulations and policies and procedures manuals. Ability to compile and write reports, and business correspondence, Ability to effectively develop and present information and respond to questions from groups of employees, residents and prospective residents, corporate management and the general public
Ability to solve complex problems and deal with a variety of variables in situations where minimal standardization of procedures exists. Ability to interpret financial reports and a variety of business instructions furnished in written or oral form. Ability to interpret and implement government regulations and corporate policies, procedures and initiatives
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 30 pounds without assistance.
Regularly sit, stand, walk, talk, hear and climb stairs.
Frequently reach with hands and arms, use hands and fingers to handle or feel.
Occasionally balance, stoop, kneel and crouch.
Will use close vision, distance vision and have the ability to adjust focus.
Employee will occasionally be exposed to outside weather conditions, moving mechanical parts and noise levels generally below OSHA limits.
This is a leadership role that offers a competitive salary based on experience. The ideal candidate will have 5+ years of property management experience.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Education:
Associate (Preferred)
Experience:
Supervisor: 3 years (Required)
Property management: 5 years (Required)
License/Certification:
Driver's License (Required)
Work Location: Multiple locations (corporate office in Greensboro, NC)
Please visit our careers page to see more job opportunities.
Regional Manager
Area manager job in Liberty, NC
MainStreet Family Care Regional Manager Are you a healthcare professional ready to launch into leadership? MainStreet Family Care is seeking experienced RNs, CRNPs, or PAs who are passionate about healthcare and eager to transition into administrative and management roles.
This is not just a job-it's a leadership launchpad.
What You'll Gain
- Tools and intense development experiences to help you lead multiple urgent care clinics
- 6-8 weeks of structured onboarding, training, and clinical/management rotations
Ideal Candidate
- A Registered Nurse (RN) with management experience
OR
- A Certified Registered Nurse Practitioner (CRNP) or Physician Assistant (PA) with leadership experience or strong interest in operations/administration
OR
-Someone with a Masters Degree or extensive experience in healthcare administration
- Interested in growing into multi-site clinic management roles
- Able to travel frequently between clinics in Cameron, Liberty, Oxford, Wake Forest, & Winston-Salem
- Ready to step in on a moment's notice to support operations
- Capable of driving culture, accountability, and being a true leader
Compensation & Perks
- Signing Bonus: $4,000 (paid in two parts)
- Performance Bonus: $300 potential per clinic every 4 weeks
- Student Loan Assistance: Up to $25,000
- Tuition Reimbursement: $5,000 per year
- Benefits: Healthcare coverage, 401(k) match, and professional development access
Travel & Training
- Initial 6-8 weeks includes travel and overnight stays in Birmingham, AL
- Ongoing day-to-day travel between assigned clinics (Cameron, Liberty, Oxford, Wake Forest, & Winston-Salem)
- Must be comfortable with extensive day travel and occasional overnight stays
Your Role as Regional Manager
You'll be responsible for the overall performance of 5 clinics:
- Ensure smooth operations and compliance with company policies
- Lead clinic staff (MAs, NPs, PAs), coordinate schedules, and monitor staffing needs
- Manage inventory, hiring, coaching, and patient experience
- Be the on-site leader ensuring clinic success 7 days a week
- Drive clinic culture, foster accountability, and lead with presence and purpose
What Makes You a Fit
- Resourceful, organized, and solution-oriented
- Thrive in dynamic environments
- High-achiever, ready to grow into a true leader
Let's build healthier communities-starting with your growth.
Apply now to become a leader in urgent care!
• Availability: The clinics are open 7 days a week, 12 hours a day Monday to Friday and up to 12 hours on Saturdays and Sundays, so you will be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
• Enforcing company policies and procedures; you are the corporate presence in the clinics
• Smooth-running clinic operations: ensure clinic staff and operations follow our standards
• Making sure that each clinic is delivering top-tier customer satisfaction
• Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
• Clinic staff shift scheduling and monitoring spend against budget
• Ordering and managing medical and office supply inventory within budgeted levels
• Recruiting, screening, coaching, and managing the medical assistants that staff your clinics
• Managing the staff competency and staffing level of your clinics, including hiring and terminating
Due to the nature of the role, the person who thrives in this role is someone who is an organized planner but also thrives in managing curveballs. You are a problem solver and someone who does not let external stresses break you. This can be an emotionally and mentally exhausting job if you are not skilled at handling your own stress levels and crisis management skills.
Administrative Operations Manager
Area manager job in Greensboro, NC
Job DescriptionMosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
District Manager - Winston Salem
Area manager job in Greensboro, NC
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
This position is responsible for managing, developing and motivating Sales Consultants, implementing sales plans, achieving company and/or supplier goals, monitoring, developing and maintaining account relationships and performing various administrative duties in the Winston Salem market.
Job Description:
* Develops and implements strategic sales plans to accommodate corporate goals
* Coordinates sales distribution by establishing sales territories, quotas and goals
* Coordinates and assists in leading sales meetings
* Monitors and evaluates products and activities of competition
* Reviews market analysis to determine customer needs
* Proficient in Microsoft Excel (Formulas, IE: VLookup, If Statements, etc..), PowerPoint, & Word
* Ability to forecast sales targets
* Able to coach, train, and lead a Sales Organization to win in the marketplace
* Financial Acumen: Sell based off Category/Brand Trends, Margin Gains, Revenue, Indexing
Job Requirements:
* Knowledgeable of wine and beer beverage industry
* Demonstrated leadership skills and/or prior management experience a plus
* Bachelor's degree preferred
* Minimum 3 years field sales experience
* Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels
* Strong organizational, problem solving and negotiation skills
* Satisfactory driving record and active driver's license for the state you reside in.
Benefits include:
* Medical/Dental/Vision Insurance
* Bi-weekly pay
* Salary Position w/eligibility for Bonuses & Incentives
* Mileage Reimbursement
* 401K Program
Candidate must pass criminal background and MVR.
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws
Worker Sub-Type:
Regular
Time Type:
Full time
Auto-ApplySouthside Behavioral Health Consortium Regional Manager (5048)
Area manager job in Danville, VA
Job Description
RESPONSIBILITIES Under the supervision of the Executive Director, the Regional Manager provides management and oversight of the Southside Behavioral Health Consortium (SBHC) state-funded regional projects as directed by the Consortium leadership; attends SBHC meetings to report and receive direction on project planning and developmental issues and to participate in problem-solving; facilitates utilization, fiscal, and monitoring reports on regional initiatives/activities, including Regional Discharge Assistance Plan (RDAP), Local Inpatient Purchase of Service (LIPOS), crisis funds, regional crisis stabilization, recovery funds, and any other regional initiatives or special projects; collects, organizes, and presents data in a manner that promotes understanding of key trends and issues; participates in state level workgroups on Restructuring and Reinvestment; performs utilization management for regional discharge assistance and LIPOS funds in tandem with local CSB staff (to assure funds are accounted for and spent in the most efficient manner); prepares agenda for and attends SBHC meetings, including the partnership and leadership groups, census management teams, and the RUM Committee; participates in problem-solving discussion; reports and receives information for SBHC; prepares meeting minutes; develops and implements a regional monitoring and tracking system that reports consumers admitted and discharged, hospital utilization, consumer clinical information, and consumer referral information for adult admissions to Southern Virginia Mental Health Institute and local psychiatric hospitals; provides presentations, reports, and consultation as requested to CSBs, organizations, and individuals; and coordinates regional activities with assigned staff. Other duties and special projects as assigned.
REQUIREMENTS
Minimum Requirements
M1: Bachelor's Degree from an accredited college or university in Psychology, Social Work, Sociology, Counseling, Nursing, Public Health, Public Administration, Business Administration or approved Human Services degree
M2: Minimum of one year of experience in the Behavioral Health Services field
M3:Minimum of two years project or program management experience
M4: Valid driver's license and safe driving record
Preferred Requirements
P1: Master's Degree from an accredited college or university in Psychology, Social Work, Sociology, Counseling, Public Health, Public Administration, Business Administration or approved Human Services degree
P2: Qualified Mental Health Professional
Fingerprints, State and FBI criminal record reports, drug test, and central registry (CANIS) report will be required upon request. Our Agency maintains a drug-free workplace.
ANNUAL SALARY RANGE
Salary is commensurate with education and experience as it relates to the position
Excellent Fringe Benefits
APPLY AT: WWW.DPCS.ORG
**PLEASE INCLUDE RESUME WHEN APPLYING**
District Manager
Area manager job in Greensboro, NC
Job Description
District Manager - Wild Wing Cafe
Compensation: Up to $90,000 + Bonus
About Us: Wild Wing Cafe has been serving hot wings, cold beer, and good times for over three decades. We're more than a restaurant-we're a gathering place for communities across the Southeast. With a passion for bold flavors, live music, and exceptional guest service, we're on a mission to deliver unforgettable experiences every day.
The Role:
We're seeking a high-energy, experienced District Manager to oversee multiple Wild Wing Cafe locations. This leader will partner with our General Managers to drive operational excellence, deliver outstanding guest experiences, and achieve strong financial results. You'll spend up to 75% of your time traveling across the region, ensuring our restaurants live up to the Wild Wing Cafe brand promise.
Key Responsibilities:
Lead, coach, and develop General Managers and their teams across multiple locations.
Ensure operational standards, guest satisfaction, and brand consistency in every restaurant.
Drive sales, manage controllables, and deliver profitable results.
Partner with operations and training teams to execute initiatives, rollouts, and new programs.
Analyze P&L statements, labor, and food costs to identify opportunities and implement solutions.
Foster a culture rooted in our values: Integrity, Commitment, Team, Fun, Passion, and Legacy.
What We're Looking For:
Proven success in multi-unit restaurant management (3+ years preferred).
Strong leadership and communication skills with the ability to inspire teams.
A data-driven operator who balances metrics with a people-first mindset.
Ability to thrive in a fast-paced, hands-on environment.
Willingness to travel regionally up to 75% of the time.
Compensation & Benefits:
Competitive base salary up to $90,000, plus performance-based bonus opportunities.
Comprehensive benefits package.
Career growth opportunities within a growing, guest-focused brand.
Join the Wing Family:
If you're a results-driven leader who knows how to inspire teams and deliver unforgettable guest experiences, we want to hear from you.
Regional Operations Manager (North Carolina)
Area manager job in Winston-Salem, NC
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description
The firm is seeking a Registered Regional Operations Manager to join Private Client Division in our North Carolina Region. This position will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Managers in their region. The candidate will be responsible for the day-to-day supervision and workflow of all operations functions which include but are not limited to the following responsibilities.
Responsibilities:
* All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules
* All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions
* Account opening
* Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements
* Train and lead operational support staff
* Acts as liaison between the Branch and all Firm infrastructure areas
* Support Financial Professional onboarding
* Provides any special support as requested by Branch Manager
Qualifications:
* At least 5+ years of brokerage/financial services experience along with management experience
* FINRA Registrations: Series 7, 63 required; in addition to 8 or 9 & 10
* Strong attention to detail and accuracy
* Ability to navigate multiple computer systems, applications, and utilize search tools to find information
* Excellent verbal, written, and interpersonal communication skills
* Effective organizational, multi-tasking, and prioritizing skills
* Able to work independently, proactively and innovatively while exercising sound judgment
* Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members
* High ethical standards
* Excellent time management conflict resolution skills
* Strong working knowledge of Microsoft Office Suite
District Manager-Take 5 Oil Triad NC
Area manager job in Winston-Salem, NC
We invite you to join us at Take 5!
Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil.
We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions!
JOB DESCRIPTION:
The District Manager will be responsible for overseeing and managing the operations of multiple locations within a designated district. The role requires ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets.
Key Responsibilities:
· Manage and oversee multiple locations within the designated district
· Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service
· Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency
· Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures
· Develop and implement marketing strategies to increase customer traffic and revenue growth
· Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development
· Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability
· Ensure that all locations adhere to local, state, and federal regulations governing the industry
Qualifications:
· Bachelor's degree in Business Administration, Management or related field preferred
· Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry
· Strong leadership, communication, and interpersonal skills
· Proven track record of achieving revenue targets and operational objectives
· Excellent organizational and time management skills
· Ability to analyze financial data and develop action plans to improve performance
· Familiarity with local, state, and federal regulations governing the industry
· Willingness to travel within the district and occasionally outside of the district as needed
District Manager D31
Area manager job in Burlington, NC
Job Description
Variety Wholesalers Inc./Roses Discount Stores is currently looking for an experienced district manager that would like to become a part of a fast-growing company that offers an individual the opportunity to utilize their managerial skills and leadership abilities. The ideal candidate will have five years or more experience in multi-store management with a retailer whose stores had a sales volume of 1.5 million or more. The candidate should possess good communication skills and project positive leadership with the ability to select, train, review, and retain employees.
· Management of total store operations to achieve an efficient and profitable store.
· Ensure company policies and procedures are followed by all employees.
· Develop and maintain positive customer and community relations.
· Implement company programs in an accurate and timely manner.
· Project positive leadership to all employees.
· Select, motivate, train, review, and retain employees.
· Communicate information to appropriate employees in a timely and accurate manner.
Qualifications and Skills Required:
· 4 years Multi-Store Experience
· Excellent Leadership Abilities
· Great Communication Skills
· Must be capable of Motivating People
· Ability to Select, Train, and Develop People
· High School diploma or GED
· Demonstrated level of proficiency and knowledge of human resource management
· Team-oriented work style.
Regional Director of Operations
Area manager job in Winston-Salem, NC
The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field operations and executive leadership-driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives.
Essential Functions
- P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital.
- Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability.
- Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders.
- Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share.
- Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region.
□ Lots of M&A, responsible for the integration of new company, new ERP, and new CRM
- Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices.
- Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities.
- Culture and Engagement: Model the company's SERVE values and promote a positive, performance-driven culture across all teams and locations.
- Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships.
Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Bachelor's degree in Business, Construction Management, or related field required; MBA preferred.
- 8-12 years of progressive management experience within a distribution, construction materials, or building products environment.
- Proven multi-site leadership experience (managing managers).
- Demonstrated success in P&L management, sales leadership, and operational improvement.
- Strong business acumen and strategic execution capability.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Willingness to travel up to 50% of the time.
District Manager
Area manager job in Winston-Salem, NC
Job Details WinstonSalem, NC Full Time $90000.00 - $105000.00 Base+Commission/year Territory ManagerDescription
Territory/District Manager - Lead, Inspire, and Drive Success
Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights.
Why You'll Love This Role
As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty.
What You'll Be Doing
Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams.
Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service.
Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals.
Drive Business Growth: Initiate and lead business improvements to maximize results across all locations.
Develop Talent: Create an environment that encourages continuous learning and career growth.
Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level.
What's in It for You
Competitive Pay: $90,000 - $105,000 (includes Base, Bonus & Profit Sharing)
Career Growth: A leadership role with opportunities to advance in a growing company.
Make an Impact: Your leadership will directly influence the success of multiple locations.
If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today.
Qualifications
What We're Looking For
3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
Area Superintendent
Area manager job in Granite Quarry, NC
Employment Offers are Contingent Upon Successful Completion of the Following:
Verification of Work Authorization and Employment Eligibility
Substance Abuse Screening
Physical Exam (if applicable)
Background Checks for Badging/Security Clearances (if applicable)
About Hensel Phelps
Founded in 1937, Hensel Phelps specializes in building development, construction and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked #1 in aviation and #6 overall general contractor in 2024 by BD+C, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity and Community, Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property.
Position Description:
The Area Superintendent (AS) is responsible for supervision of a specific area of the project. The AS is responsible for establishing and achieving the project goals related to all areas of field management including schedule, budget, safety, quality, and the development of personnel. The AS will typically be assigned field engineers to assist them in the oversight of safety compliance, craft supervision and production, trade partner coordination, scheduling, material handling, daily reports, quality control and craft training. This is a safety sensitive position.
Position Qualifications:
A 4-year degree in civil or structural engineering, architecture, or construction management.
Minimum of 5-6 years' experience on large commercial construction projects.
Valid Driver's License.
Strong communication skills.
Computer software - Microsoft Office Suite, specifically Excel-based templates, Prolog, Primavera and the AutoDesk Suite.
Experienced in construction layout, blueprint reading and shop drawing reading.
Preferred Qualifications:
OSHA 10 Certification.
CPR & First Aid Certification.
Essential Duties:
Coordinate, supervise and mentor the company work force in their area.
Coordinate field construction work through organization and proper planning, and by having a collaborative relationship with trade partners. Participate in weekly schedule and management meetings with trade partners.
Promote and enforce the site-specific safety plan and sound safety principles within their area of work. Create AHAs/STAs with foremen for all self-performed work. Review AHAs for trade partners.
Participate in project scheduling and maintain the portion of the four-week schedule for their area to ensure the project is completed on time.
Keep accurate cost and production records.
Participate in the development of material handling and site utilization plans for their specific area. Coordinate with project engineers and office engineers on material needs, RFIs, etc. Ensure that material received is properly inspected for quantity and quality, and that the receiving tickets are properly signed and coded and given to the jobsite administrator.
Take responsibility for all quality control on the project and establish high-level standards both for the company and trade partners.
Coordinate the punch list process to ensure owner acceptance at project turnover.
Develop and maintain relationships with the owner, architect, engineer and trade partners to ensure the highest level of quality and customer service is delivered.
Participate in the project coordination meetings to maintain pre-planning engagement and scheduling in the coordination activities. Assist the BIM and VDC engineers in driving issue resolution to keep the submittal process on schedule.
Physical Work Classification & Demands:
Moderate Work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or 10 pounds of force constantly to move objects.
• The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity.
• Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc.
• Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer.
• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.
• Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas.
• The person in this position regularly sits in a stationary position in front of a computer screen.
• Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements.
• Climbing - Ascending or descending ladders, stairs, scaffolding and ramps at various heights.
• Balancing - Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch.
• Stooping - Bending the body downward and forward by the spine at the waist.
• Visual acuity and ability to operate a vehicle as certified and appropriate.
• Occasionally exposed to high and low temperatures
• Frequently exposed to noisy environments and outdoor elements such as precipitation and wind.
Benefits:
Hensel Phelps provides generous benefits for our salaried employees. This position is eligible for company paid medical insurance, life insurance, accidental death & dismemberment, long-term disability, 401(K) retirement plan, health savings account (HSA) (HSA not available in Hawaii), and our employee assistance program (EAP). It also is eligible for employee paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result, salaried employees are eligible for paid time off beginning upon hire. Salaried positions (project engineers and above) participate in an annual bonus plan, subject to company and employee performance. Salaried employees (this is all salaried employees) are also eligible for a company cell phone or cell phone allowance in accordance with company policy. Further, salaried employees (project engineers and above) also receive either a vehicle or vehicle allowance in accordance with Hensel Phelps' policies. Based on position location, a cost of living adjustment (COLA) may also be included (subject to periodic review and adjustment).
Equal Opportunity and Affirmative Action Employer:
Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Store Manager River District Artisans
Area manager job in Danville, VA
Store Manager River District Artisans
Where creativity, community, and inclusion come together.
River District Artisans, a social enterprise owned and operated by The Arc of Southside, is seeking a creative, people-centered Store Managerto lead the daily operations of our Main Street artisan center in downtown Danville, VA.
River District Artisans is unlike any other shop in the region. We showcase high-quality handcrafted items from local community artisans
and
from our in-house artisan team supported through The Arcs inclusive employment program. This position is ideal for someone who loves retail, cares about community, and thrives in a creative, relationship-driven environment.
What Youll Do
As Store Manager, you will:
Oversee daily store operations and ensure a warm, inviting, and visually appealing shopping experience
Supervise retail staff, direct support staff, and in-house artisans who create soft goods such as quilts and custom embroidery
Build strong relationships with consignment artisans and community partners
Participate in the development of a marketing plan and be responsible for implementing social media, online sales, and outreach activities
Launch and manage online sales platforms to grow visibility and revenue
Coordinate inventory, consignment processes, artisan payouts, and product displays
Collaborate with downtown businesses, tourism partners, and community organizations
Help make River District Artisans a vibrant, inclusive community destination
What You Bring
35 years of retail experience, including at least one year in a supervisory or management role
Experience in consignment, artisan goods, boutique retail, or the creativity to learn quickly
Strong customer service skills and an eye for visual merchandising
Comfort with technology (POS systems, social media, basic office software)
Ability to build relationships, communicate well, and lead a team
A positive, can-do attitude and a genuine commitment to inclusion
Preferred:
experience with online sales platforms (Shopify, Etsy, Square Online) and social media content
Why This Role Matters
River District Artisans was created to model what inclusive employment can look like at its best. Our in-house artisans work alongside their creative peers in the community and your leadership ensures that their talents are seen, valued, and celebrated.
This role is perfect for someone who wants to use their skills in retail, creativity, and relationship-building to make a real difference. Every purchase made in the store supports the mission of The Arc of Southside and helps empower individuals with intellectual and developmental disabilities.
Apply Today
If youre inspired by creativity, inclusion, and community-focused work, we would love to hear from you.
Location:Danville, Virginia
Type:Full-time, Exempt
Administrative Operations Manager
Area manager job in Greensboro, NC
Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
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