Post job

Area manager vs operations support manager

The differences between area managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an area manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $73,472 average annual salary of an area manager.

The top three skills for an area manager include customer service, safety standards and logistics. The most important skills for an operations support manager are customer service, project management, and human resources.

Area manager vs operations support manager overview

Area ManagerOperations Support Manager
Yearly salary$73,472$79,730
Hourly rate$35.32$38.33
Growth rate6%6%
Number of jobs341,983376,894
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does an area manager do?

An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Area manager vs operations support manager salary

Area managers and operations support managers have different pay scales, as shown below.

Area ManagerOperations Support Manager
Average salary$73,472$79,730
Salary rangeBetween $50,000 And $107,000Between $47,000 And $133,000
Highest paying CityNew York, NYSan Bruno, CA
Highest paying stateNew YorkCalifornia
Best paying companyClifford ChanceMeta
Best paying industryTechnologyTechnology

Differences between area manager and operations support manager education

There are a few differences between an area manager and an operations support manager in terms of educational background:

Area ManagerOperations Support Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Area manager vs operations support manager demographics

Here are the differences between area managers' and operations support managers' demographics:

Area ManagerOperations Support Manager
Average age4444
Gender ratioMale, 69.1% Female, 30.9%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between area manager and operations support manager duties and responsibilities

Area manager example responsibilities.

  • Manage the recruitment, hiring, training and development of all depot distribution staff.
  • Used creativity and persistence to create new sales leads and run all provide leads.
  • Mark by achieving district s top shrink and performance (e.g., CPR) rates.
  • Manage Sortation area operations and escalate customer order fulfillment issues.
  • Manage operations in accordance with all regulatory (HSE) requirements and company procedures/guiding principles.
  • Implement and manage contracts for Medicaid while maintaining excellent relationships with key local agency executives.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Area manager vs operations support manager skills

Common area manager skills
  • Customer Service, 18%
  • Safety Standards, 10%
  • Logistics, 8%
  • Excellent Interpersonal, 5%
  • Business Plan, 4%
  • Continuous Improvement, 4%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

Browse executive management jobs