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Area manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Karen Kus,
Nina Woodard
Area manager example skills
Below we've compiled a list of the most critical area manager skills. We ranked the top skills for area managers based on the percentage of resumes they appeared on. For example, 17.9% of area manager resumes contained customer service as a skill. Continue reading to find out what skills an area manager needs to be successful in the workplace.

15 area manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how area managers use customer service:
  • Trained 1200 managers and assistant managers on effective management techniques, customer service excellence, operational procedures, and computer operation.
  • Position Summary: Managed developed and coordinated the customer service, merchandising and operational functions of 2-3 selling areas.

2. Safety Standards

Here's how area managers use safety standards:
  • Authored regulatory policies and instructions based on lessons learned in order to reinforce operational and safety standards for aircrew operations.
  • Managed productivity of 70+ associates, identified customer and/or supplier concerns, maintained safety standards/OSHA compliance in area of responsibility.

3. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how area managers use logistics:
  • Coordinated logistics and developed marketing strategies to establish Platform Learning's educational program in the Chicago and Detroit Public School Districts.
  • Assigned various cross-functional leadership roles throughout logistics including packaging transition lead, warehouse manager, and receiving manager.

4. Excellent Interpersonal

Here's how area managers use excellent interpersonal:
  • Position required excellent interpersonal skills and the ability to work individually or in a team.

5. Business Plan

Here's how area managers use business plan:
  • Spearheaded various regional strategies and joint business plans including sales execution, marketing initiatives, product distribution, and distributor development.
  • Provide district management with operational data to assist in developing, implementing or modifying business plans, policies and procedures.

6. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how area managers use continuous improvement:
  • Recognized by senior management as a leader in continuous improvement in quality, productivity, employee recruitment and reduction of turnover.
  • Lead continuous improvement; implemented measurement and control system to insure process operated as required to meet production and customer specifications.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how area managers use payroll:
  • Strive to accomplish daily sales goals Operational paperwork/ Payroll Manage major department area and employees Merchandise handler
  • Conducted weekly payroll analysis and ensured quality assurance with more than 75 major participating companies.

8. Customer Satisfaction

Here's how area managers use customer satisfaction:
  • Surpassed all budgeted targets and exceeded quality objectives; generated high customer satisfaction ratings and achieved zero installation caused outages.
  • Enhanced accountability for customer service relations including billing resolutions and customer satisfaction with an end goal of 98% satisfaction.

9. Work Ethic

Here's how area managers use work ethic:
  • Recognized by peers and supervisors for exemplary work ethic and commitment and fir the ability to get things done effectively.
  • Trained new hires on equipment and chemical usage as well as MSDS protocols, demonstrated safe work ethics.

10. OSHA

Here's how area managers use osha:
  • Conducted operational reviews for facility appearance and maintenance resulting in consistently outstanding OSHA, local health inspections, and safety reviews.
  • Established productive working relationships with state and federal regulatory agencies, reorganized and improved operation, and achieved OSHA compliance.

11. Process Improvement

Here's how area managers use process improvement:
  • Guided comprehensive turnaround of company-first grocery distribution center (DC) through hands-on team leadership and targeted quality and process improvements.
  • Handled several projects and assignments at one time, including warehouse capacity management, process improvement initiatives, while ensuring daily

12. Performance Management

Here's how area managers use performance management:
  • Coordinated on-boarding, training and performance management of 3rd party vendor, performed quality assurance inspections to maintain positive client relationships.
  • Lead performance management administration including 90-day and annual performance reviews for hotel & restaurant employees and performance improvement plans as needed.

13. Corrective Action

Here's how area managers use corrective action:
  • Motivated staff to achieve performance targets; developed performance measurements, monitored progress, and took corrective action when necessary.
  • Formulated action plans to address specific deficiencies and assigned corrective action responsibilities to appropriate individuals with target completion dates.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how area managers use human resources:
  • Investigate complaints or performance concerns; implement disciplinary action as needed and in consultation with appointment authority and Human Resources.
  • Coordinated shift distribution activities to obtain optimum distribution and utilization of human resources, machines, equipment and material.

15. Direct Reports

Here's how area managers use direct reports:
  • Supervised 8 operators and assistant operators and 3 indirect reports in process engineering, reliability engineering and process control.
  • Measured team member results and conducted regular evaluations of direct and indirect reports.
top-skills

What skills help Area Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on area manager resumes?

Karen KusKaren Kus LinkedIn profile

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What area manager skills would you recommend for someone trying to advance their career?

Nina WoodardNina Woodard LinkedIn profile

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young area managers need?

Craig Nathanson Ph.D.Craig Nathanson Ph.D. LinkedIn profile

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for an area manager stand out to employers?

Dr. Mary Kern Ph.D.Dr. Mary Kern Ph.D. LinkedIn profile

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all area managers possess?

Steven BauerSteven Bauer LinkedIn profile

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.
Do you want to know more?
Read more about what experts have to say about area manager

List of area manager skills to add to your resume

Area manager skills

The most important skills for an area manager resume and required skills for an area manager to have include:

  • Customer Service
  • Safety Standards
  • Logistics
  • Excellent Interpersonal
  • Business Plan
  • Continuous Improvement
  • Payroll
  • Customer Satisfaction
  • Work Ethic
  • OSHA
  • Process Improvement
  • Performance Management
  • Corrective Action
  • Human Resources
  • Direct Reports
  • Employee Development
  • ISO
  • Loss Prevention
  • Kaizen
  • Business Development
  • Safety Program
  • Product Knowledge
  • Sales Growth
  • Store Management
  • Sales Strategies
  • POS
  • Commercial Cleaning
  • Performance Reviews
  • Inventory Control
  • Sortation
  • KPI
  • Training Programs
  • Quality Standards
  • Store Operations
  • Customer Complaints
  • Store Locations
  • Disciplinary Actions
  • Inventory Management
  • Depot
  • Sales Volume
  • Performance Evaluations
  • Strong Management
  • Retail Store
  • Customer Relations
  • Retail Locations
  • Revenue Growth
  • Sales Associates

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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