Manager, Associate Measurement Lead, Media
Area manager job in Ashley, OH
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Manager, Associate Measurement Lead, Media
Job Location: Full Time Remote - Location band B, targeting Ohio, Michigan, etc.
Work Authorization: This role does not support work visa sponsorship now or in the future, hence candidate's requiring a work visa sponsorship, kindly excuse.
About the team:
Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit's media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit. A Manager (or Program Lead) on this team is responsible for leading a reduced study volume while providing additional guidance and support for ~5 AMLs on the team.
About the role
The AML Program Lead is responsible for servicing the Reddit account through the development of high-quality work, leading the onboarding and training of all team members, and supporting up to 5 AMLs to ensure they meet their own goals. In this role, they will build skills and expertise as a research partner to our clients as well as mentorship skills to more junior team members. This person will also have opportunities to support strategic conversations among internal and external leadership teams. This person will have strong communication and organization skills, previous mentorship experience, close attention to detail, and proactively seeks to identify and implement process changes to constantly work smarter and more efficient.
Primary Responsibilities:
Execute brand lift studies from start to finish on the Reddit platform by leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams.
Oversee up to 5 AMLs and ensure team members meet their AML Program goals by maintaining accurate data tracking, performing quality checks to ensure accuracy across project work, cross project work, regularly providing feedback from team members and stakeholders to identify areas for growth, and taking action to enhance program efficiency.
Create onboarding plans and supporting materials to fully onboard new hires, such as trainings on study methodology to guiding team members on how to effectively present Brand Lift results to clients with actionable recommendations that are tied to research objectives.
Develop expertise in key advertiser verticals and pilot new research solutions for our client as needed.
Lead weekly internal meetings to cascade account updates, share learnings, and highlight new product/process changes that impact day-to-day work.
Exhibit critical thinking to drive process improvements and address issues proactively alongside Kantar/Reddit leadership teams to constantly improve our client relationship.
Closely partner with the AML Program Manager to identify knowledge gaps across team members, align on program needs, help escalate cross-functional feedback, and support the growth of our program YOY.
Foster a positive work environment by recognizing team achievements, encouraging open communication, and promoting engagement.
Essential Knowledge & Experience
2+ years advertising research / measurement experience with knowledge of experimentation and brand lift methodologies
1+ years of people management or at least 6 months of experience in the AML program
1+ years of client facing experience and a track record of success in client interactions, preferably in digital ad research, digital ad tech, at a research supplier, a media owner, brand, or agency partner.
Exceptional written and oral communication skills - you're articulate and engaging, a data-driven storyteller that's passionate about measurement to inspire and drive action using logical reasoning.
Strong detail-orientation, process and time management skills, and capable of prioritizing and delivering against multiple/competing deadlines and collaborate cross-functionally; prior project management experience preferred.
Natural curiosity, can-do attitude, and a track record of taking initiative to drive lasting change.
Ability to handle tricky conversations with clients in a productive way that demonstrates your commitment to being a long-term partner and ability to navigate delicate situations, such as sharing constructive feedback.
Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field.
Proficient computer skills in Microsoft office and Google Suite tools. Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools).
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role i is
75,400.00 - 108,866.66 USD Annual
. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
Ohio, Work from HomeUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Overnight Manager
Area manager job in Stow, OH
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
The Area Leader is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.
What You'll be Doing:
Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Bachelor's degree or equivalent experience.
Minimum 4+ years of retail/grocery or customer service experience.
Progressive leadership experience preferred.
A passion to provide industry leading service.
Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
An innovative attitude to help Meijer set the industry standard.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
Retail Store Manager - Easton Gateway
Area manager job in Columbus, OH
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
40% merchandise discount and free product that encourages you to come back to your senses!
Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Store Manager - #982 - Ellet, OH
Area manager job in Akron, OH
Store Manager
SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”.
PRIMARY RESPONSIBILITIES:
Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST .
Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
Create an organized and process-oriented environment.
Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
Set clear expectations for team members, track results, and manages performance for continuous improvement.
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store.
Practice discipline to optimize results by efficient expense spending and thorough planning.
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.
QUALIFICATIONS:
Must have a people first mindset; every team member and guest deserve a great experience.
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
Skillful communicator with the ability to communicate complex issues in an easily understood manner.
Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Manage work schedules within established budgets for optimal store coverage.
Required to have a strong business acumen.
Must have a valid driver's license and satisfactory MVR.
Availability to be on call 24/7.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required.
Minimum of 1-2 years retail management experience in similar working environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Nutrition Associate Manager
Area manager job in Columbus, OH
Aramark has an exciting career opportunity for a Nutrition Associate Manager/Dietetic Technician at the Ohio Department of Rehabilitation and Corrections where you will have the opportunity to perform a variety of duties to support the nutrition programs. This role provides technical support to meet client and operational therapeutic nutrition needs, collaborates with medical on written diet orders, assists in the execution of the diet orders, quality assurance program and food service production. Aramark offers an independent working environment with great pay, benefits and milage reimbursement.
COMPENSATION: The salary range for this position is $50,000.00 to $60,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Conducts nutrition assessments, care plans, education, and provides appropriate follow up for correctional facility onsite clinics in assigned territory. Documents appropriately in electronic medical record. Coordinates nutrition care with interdisciplinary healthcare team.
Supports the Food Service Director (FSD) in implementation of therapeutic diet needs, including daily orders, tray assembly, sanitation, training of staff, proper documentation as it relates to therapeutic diets. Work with the FSD on written action plans for problem areas.
Responds and follows up with grievances related to therapeutic diets.
Assists FSD in providing and documenting in-service trainings for all employees related to diet implementation and/or documentation.
Collaborates with medical on written diet orders to ensure consistency and understanding of diet meal plans created. Prepare monthly diet summary reports.
Provides supervising dietitian and/or manager overall input on general food preferences, food allergies, meal plan development, and in-service training creation.
Develops a strong level of trust and credibility with clients and the field regarding the technical nutritional competency of ARAMARK Correctional Services.
Promotes sharing of best practices within accounts.
Maintains administrative functions as needed, including word processing and assembly of field tools.
Performs other related duties as assigned.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? MUST possess an Associates or Bachelors Degree approved by Academy of Nutrition and Dietetics (ACEND) as a Dietetic Technician with a minimum of two years relevant experience
? ServSafe and CPR/BLS certified (or ability to earn certifications)
? Ability to build relationships, communicate effectively with clients, medical staff, front line managers and on-site staff
? Ability to accurately and efficiently utilize an electronic medical record system
? Requires proficiency in Microsoft Excel, Outlook, Word and PowerPoint
? Ability to work independently, be organized, and manage your time effectively
? Valid driver?s license required with clean driving record
? Willingness to travel between facilities
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Area Manager, Housing Operations
Area manager job in Sandusky, OH
Job Status/Type: Full-time, year-round
Entry/Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Area Manager, Associate Housing Operations is responsible for the direct oversite of Resident Services, Housekeeping, and Grounds & Facilities Teams including training, development, recruiting, payroll, and budgeting. In addition, the Area Manager, Associate Housing Operations will oversee the campus work-order and maintenance program, Associate Recreation Center, and day-to-day operations of the Campus which includes 2,900 beds across 10 buildings
Responsibilities:
Responsibilities:
Manages, coordinates, and oversees the hiring, training, and motivation of the Resident Services, Housekeeping, and Grounds & Facilities Teams by coaching and counseling associates.
Directs the opening and closing of all Associate Housing facilities throughout the operating seasons.
Serves as a liaison between peers and the Maintenance division for follow-up on daily work orders and emergency repairs. Ensures the timely completion of all work orders within the campus management software.
Promotes and ensures a high level of cleanliness is maintained in public areas and behind-the-scenes areas of Associate Housing.
Tracks inventory of furniture and products; ensures Company asset protection policies are followed
Serves as a liaison between Human Resources, Safety, Security, and other Divisions/Departments in handling residents who have violated Company policies, federal, state, or provincial laws and regulations.
Responds to complaints by residents, within established parameters and works to resolve complaints in a satisfactory manner.
Evaluates, refines, and recommends department procedures to promote effective and cost-efficient management of all Associate Housing facilities
Participates in weekly Housing Supervisor-On-Call program
Benefits:
3 weeks paid PTO which increases with seniority (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Qualifications:
Qualifications:
Bachelor's Degree in Hospitality, Business Administration, or related field required.
Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
3-5 years related experience in a supervisory role required.
Strong problem solving, critical thinking, and analytical skills.
Strong verbal, written, and presentation skills.
Highly organized, collaborative team player, and detail oriented.
Must be at least 18 years of age.
Ability to demonstrate proficiency with Microsoft Word and Excel.
Ability to utilize Microsoft Access databases.
Ability to maintain the highly confidential nature of human resources work.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
Auto-ApplyCustomer Service Manager - 2nd Shift
Area manager job in Cincinnati, OH
About the role:
As a Customer Service Manager for TQL, you will be leading a team based in Cincinnati who is directly responsible for the daily support of our sales teams. This team works second shift and works in unison with team based in San Antonio. This role includes supervising team performance, interviewing, hiring, and coaching team members and leadership, ensuring sales accounts are supported, and conducting regular account reviews to reallocate resources. Historically we promote internally, but our rapid growth and expansion has created an opportunity for a highly driven leader to join the TQL team.
What's in it for you:
$75,000-$90,000 base salary, performance bonuses and long-term incentive program
Join a well-established, respected industry leader and brand
Comprehensive benefits package with 401k and company match
We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022)
What you'll be doing:
Provide daily support and leadership for team members and internal customers
Manage team performance, ensuring all metrics and KPIs are met
Interview, hire, onboard and train a high performing support team
Work directly with Sales Managers and Directors to staff and allocate support resources appropriately
Identify team and department process improvements and efficiency gains
Provide and develop strategic solutions for process enhancements
Monitor reporting and analytics specific to your department's needs and communicate to senior leadership
Collaborate with department analyst team to develop and refine service commitments
Work with the Learning and Development department to help maintain and continuously enhance training programs
Occasional travel to San Antonio
Ensuring employees maintain the highest level of integrity
Continuous focus on leadership development of Supervisors and Team Leads
What you need:
Bachelor's degree preferred
Experience directly supervising mid-to-large teams
5+ years of people management experience
Call center, logistics, or service-based industry experience required
Demonstrated ability to coach, lead and motivate others
Excellent verbal and written communication skills
Moderate MS Suite skills - Outlook, Word, Excel
Experience in a fast-paced environment with rapid and everchanging priorities
Ability to work a flexible schedule in a 24/7/365 environment
Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
RETAIL DISTRICT MANAGER UNASSIGNED NEW CARLISLE, OH (FUTURE GROWTH)
Area manager job in New Carlisle, OH
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
#CC#
Area Manager
Area manager job in Columbus, OH
About Us:
Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes.
About the Job:
We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio.
Responsibilities:
Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence.
Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies.
Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals.
Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed.
Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets.
Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency.
Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement.
Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality.
Qualifications:
Education: Bachelor's degree in Business or related field.
Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management.
Skills:
Proven ability to manage multifamily property operations with a hands-on, proactive approach.
Excellent leadership skills, capable of motivating and directing teams to achieve operational targets.
Exceptional communication skills, proficient in discussing complex operational details with various stakeholders.
Proficient in property management software, preferably with expertise in AppFolio
Strong financial acumen with experience in budget development and fiscal management.
Ability to think big picture, while also has great attention to details
Language:
Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders.
Compensation:
A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary.
Application Process:
Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
Plant Manager
Area manager job in Lima, OH
ALPLA's Lima, OH manufacturing site is looking for a Plant Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, Henkel, Chobani and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.
What Can You Expect From ALPLA
Health and Wellness Care Program- Benefits
Child Care Benefits
Dependent Care Cost Savings Program
Recognition programs; Promotional opportunities
401K Retirement Plan and excellent Matching Plan
Medical, dental, vision plan
Education assistance program/tuition reimbursement
Short term, long term and life insurance paid by ALPLA
Paid vacation; paid holidays
What You Will Enjoy Doing
Ensure the safe, profitable, stable, and efficient operation of an ALPLA production facility while fostering a sustainable, positive work environment and promoting continuous personal development for all plant personnel.
Safety overall Plant Safety/OSHA Compliance
P&L Responsibility/Expense control
Group reporting
Budgeting and Investment Planning
Capacity Planning
Customer Service
Human Resources
Logistics/Warehouse
Quality Assurance
Sales
Maintenance of existing accounts
Policies/Procedures
Machine and Infrastructure Maintenance
Implementation and proper usageof OPEX initiatives
Leading the Team
Recruits (with Hiring Managerand HR) new employees
Performs disciplinary actions
Assesses trainingneeds of staff and ensuresexecution of training
Provides personneldevelopment, training, and knowledge sharingculture
Performs annual Performance Evaluation and Goal settings
What Makes You Great
Bachelor Degreein Business/Engineering or related fieldsor equivalent education/work experience required
At least 5 years of related experience required
Excellent interpersonal and communication skills
Strong organizational skills
Strong and proven team building capabilities
Basic understanding of corporate financefunctions
Fundamental understanding of plastic manufacturing process
Technical aptitude
ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.
Immigration sponsorship is not eligible for this role
District Manager - Columbus, OH East
Area manager job in Columbus, OH
Title: District Manager
Reports To: Regional Manager
Department: Field
Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities.
What You'll Do:
Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district.
Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services.
Work to build relationships with customers, providers, and technicians in an assigned district.
Source, vet, and manage provider and technician base, ensuring quality delivery of services.
Must respond with a sense of urgency to escalations and customer requests.
Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations.
Provide key market information and contribute to DMG's long and short-term strategies.
Own RFP initiatives while negotiating with providers to secure target financial goals.
Manage district and travel expenses within or below budget.
What You Need:
Bachelors degree preferred and/or relative experience; HS Diploma or GED required.
Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook.
Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software.
Valid Driver's License; must provide own vehicle.
Possess and demonstrate a proactive, entrepreneurial work style; able to work independently.
Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection.
Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests
Ability to manage the stress of a fast-paced environment.
Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
Health, dental and vision coverage on day 1.
Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
Paid Primary and Secondary Caregiver leave.
Employee Assistance Program to assist with everyday challenges.
Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
General Manager of Restaurant Operations - $20,000 sign on bonus!
Area manager job in Madeira, OH
General Manager
Company: The Connor Group
and requires relocation to Mason, OH!
Must relocate to one of our Ohio markets to be eligible for the $20,000 sign on bonus!
About Us
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cincinnati, OH. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Best in class for you and your family.
Partnership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Operations Manager
Area manager job in Cleveland, OH
EQI Specialty Products - Operations Manager
Reports To: VP, Specialty Products
Direct Reports: Sr. Operations Specialist (2), Logistics and Compliance Specialist, Warehouse Manager, Material Handler
Position Summary
The Operations Manager will lead the daily operations of EQI's Specialty Products Division in Cleveland, Ohio, overseeing customer service, order management, warehouse operations, and trade compliance. This leader will be responsible for building and optimizing processes that drive operational excellence and customer satisfaction, as well as managing a team of key professionals within the division to ensure high performance and accountability. The role will also provide oversight for an ERP implementation, collaborating cross-functionally with IT, finance, and supply chain teams.
Key Accountabilities
Oversee daily operations: customer service, order management, logistics, warehouse, fulfillment, and trade compliance.
Optimize efficiency and customer satisfaction throughout the order-to-ship process.
Lead process improvements and change management for ERP implementation.
Establish and refine SOPs to enhance workflow and data accuracy.
Supervise and mentor the order processing, inventory, and trade compliance team.
Coordinate with finance, IT, and supply chain to meet business objectives.
Manage vendor and customer relationships for high service standards.
Analyze performance metrics and drive continuous improvement using ERP and other methods.
Support strategic planning, budgeting, and project management for the division.
Qualifications
Bachelor's degree or equivalent experience in Business, Supply Chain, Operations Management, or a related field.
5+ years of experience in operations, manufacturing, logistics, or related fields.
Proven experience managing teams and driving operational excellence.
Strong understanding of business processes, warehousing operations, and trade compliance.
Experience supporting or leading relocation, consolidation, or large projects.
Demonstrated project management and change management skills.
Excellent analytical, communication, and leadership abilities.
Experience working cross-functionally in fast-paced, growing environments.
Preferred Candidate Expertise
Background in consulting, manufacturing operations, finance, or IT systems integration.
Knowledge of lean operations or process improvement methodologies.
Experience supporting or leading Enterprise Resource Planning (ERP) related projects
Familiarity with Enterprise Resource Planning (ERP) and warehouse management systems.
Strong Excel and project management skills.
Experience working in manufacturing, distribution, or reselling environments.
Experience with international trade and compliance, Federal Trade Zone being ideal.
Performance Metrics
Manage a team of 4 direct with 1 indirect report
On-time order fulfillment and shipment accuracy
Inventory accuracy and warehouse efficiency
Customer satisfaction and service-level performance
ERP implementation milestones delivered on time
Process improvements resulting in measurable operational gains
Team engagement and performance development
Prepare the operational aspects of the business for double digit growth
Operations Manager
Area manager job in Sidney, OH
Through leadership and a customer focused mindset , create a team and balanced approach between sales and service. The Operations Manager will be responsible for fostering the teams sense of urgency in responding to our customer's needs while providing trusted service in eliminating compressed air downtime.
Daily Responsibilities:
Oversee daily operations of work order flow, tech utilization, invoicing, through interaction with Service Manager and Parts Manager to ensure all team members have what is needed to service customer.
Builds enhances and supports process improvement of the delivery of service to our customers and supports development of service technicians knowledge and skill.
Maintains daily communication with all team and other support staff that ensures follow-up and accurate information for customers.
Fosters open and cohesive working relationships with sales team requests and service needs.
Leads advanced quoting for customers with larger and more enhanced air systems.
Oversight of warranty process and submission system.
Oversee and coordinate inventory and workflow in storage facilities.
Manage Rental team and rental process.
Communicate with customers on AHE abilities and issues
Liaison for issues between Gardner Denver and AHE.
Confirm team working safely and following systems, conducting as needed meetings for communication updates and safety training.
Job Requirements:
Mechanical experience and skills required. Associates or Bachelor's degree along with a minimum of 3 to 5 years of Industrial Maintenance.
General Mechanical knowledge related to air systems desired
Refrigeration experience a plus.
Electrical troubleshooting experience preferred.
Self-sufficient in planning daily tasks and proactively communicating status of service needs.
Excellent communication skills and strong Customer Service.
Ability to use computer systems for data tracking and reporting.
Pre-employment screening includes background check and drug screen. Clean driving record is required.
Personal Characteristics:
Align with AHE Mission in helping our customers achieve their goals by eliminating compressed air system
down time and inefficiencies.
Display AHE Core Values of Integrity, Responsive, Continuous Learning and Enjoyment
Team contributor and adaptable to customer and business needs.
Please no recruiting agencies for this position
Equal Opportunity Employer
EMS Operations Manager
Area manager job in Columbus, OH
Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location.
PURPOSE/BELIEF STATEMENT
The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations.
JOB RESPONSIBILITIES
The Operations Manager will:
Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift.
Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement.
Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form.
Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them.
Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations.
Work and maintain a full-time regular work schedule.
Verify staffing for all shifts is met.
Participate in the full range of human resources responsibilities.
Write, receive, review, and approve staff reports, records, and related paperwork.
Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems.
Submit reports on all incidents, accidents, and work-related injuries and exposures.
Participate in interviewing and selection process as needed.
Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance.
Attend external and internal meetings as may be necessary/required.
Remain accessible by phone while off duty.
Other tasks that may be assigned or required to ensure operational integrity.
QUALIFICATIONS/EXPERIENCE REQUIREMENTS
Minimum Requirements:
Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification.
Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols.
Knowledge of inventory maintenance and control.
Knowledge of the basic principles of management and supervision.
Knowledge of basic record keeping, records and case management.
Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response.
Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public.
Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations.
Skill in operating a personal computer utilizing a variety of software applications.
Skill effectively communicating in both oral and written form.
Physical Requirements:
Good physical fitness with the ability to function effectively in all different types of environments.
Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments.
NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member.
Additional Duties:
The Operation Manager will be responsible for the following within their assigned division:
The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations.
The operation is responding to calls and sites as outlined within dispatch protocol.
Determining compliance with established policies and procedures.
Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics.
Overseeing and/or participating in the full range of human resources responsibilities.
Reporting:
Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip.
Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item.
Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations.
BENEFITS
Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
Operations Manager
Area manager job in Kent, OH
We have been hired by our client, a global leader in their market, to find an experienced Operations Manager to run operations for their site located near Kent, OH. The Operations Manager oversees the daily operations of manufacturing, ensuring that production processes run efficiently, safely, and meet quality standards. This role coordinates teams and resources, manages schedules and workflow, and drives continuous improvement to meet organizational goals for output, cost, and delivery timelines.
Responsibilities
Develop and update easy-to-follow SOPs for equipment, workflows, transactions, and time tracking.
Track team performance and production metrics to identify and drive improvements.
Collaborate closely with HR on staffing, employee relations, and career growth initiatives.
Support product safety and compliance through active participation in audits.
Partner with Engineering to prepare for new product launches and production updates.
Provide hands-on support in production to ensure smooth operations when needed.
Requirements
Bachelor's Degree preferred.
7+ years of experience in a plant or operations management role in manufacturing.
Experience with metal fabrication processes.
Market Manager
Area manager job in Columbus, OH
Market Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Market Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Market Manager (MM) plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The MM ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The MM will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
Customer Service Manager
Area manager job in Toledo, OH
Company: Jones-Hamilton Co.
Customer Service Manager
Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you're passionate about strategic service delivery and leading high-performing teams, we want to hear from you.
We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships.
Key Responsibilities
Lead, supervise, and support daily activities of the Customer Service team.
Provide coaching, mentoring, and development opportunities to drive team growth and performance.
Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement.
Facilitate regular team meetings to align on goals, address challenges, and share service strategies.
Resolve escalated customer issues with professionalism and efficiency.
Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations.
Oversee order processing, account management, and client communications to ensure a seamless customer experience.
Standardize and improve customer service workflows and documentation practices.
Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes.
Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement.
Develop and implement service strategies that support broader business objectives.
Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance.
Perform other duties as assigned to support department and company goals.
Qualifications
Bachelor's degree in Business Administration, Communications, Supply Chain Management, or a related field.
10+ years of progressive customer service or client relations experience, with at least 3-5 years in a leadership or supervisory role.
Experience managing CSR leads and multi-tiered customer service teams.
Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments.
Strong leadership skills with demonstrated success in coaching and developing teams.
Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software.
Strong communication, problem-solving, and interpersonal skills.
Experience with order management, sales reporting, and CRM analytics.
Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus.
Must pass drug screening, complete a background check, and be legally eligible to work in the United States.
Working Conditions & Physical Requirements
Regular business hours, Monday through Friday, with occasional flexibility required based on business needs.
Primarily sedentary work involving extended periods at a desk and frequent computer use.
Regular interaction with internal teams and external clients through phone, email, and meetings.
Manual dexterity required for typing, filing, and operating standard office equipment.
Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication.
Benefits
Company ownership through Employee Stock Ownership Plan (ESOP)
401(k)
Discretionary bonus and yearly salary increase
Holiday, Vacation, and Sick pay
Medical, Dental, and Vision Insurance
Education and Employee Assistance Programs
Life Insurance
Short- and Long-term Disability
Wellness Program including Fitness Facility Reimbursement
At the heart of this role is a commitment to customer satisfaction, operational excellence, and team leadership. If you're driven by impact and ready to lead a dynamic team in a growing organization, apply today!
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description.
This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
#ZR
Division Manager
Area manager job in Cincinnati, OH
STRUCTURAL, A Structural Group Company, integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with over 3,000 employees working from locations nationwide and in select international markets.
We are currently recruiting a Division Manager to provide leadership and vision to our Ohio Valley region, based out of Ohio, which is focused on providing turnkey solutions to the heavy industrial and power generation market. As a Division Manager, you will provide operational leadership to all aspects of the division and make key decisions related to safety, profitability, business development, operations, resource management, staffing needs, growth, teamwork, and culture for the operations.
Other responsibilities include but are not limited to:
Understand current business and market trends to inform strategic planning, initiatives, and organizational structure to demonstrate year over year revenue growth.
Manage and be accountable for overall financial performance (Profit & Loss accountability) for the division.
Providing proactive leadership and direction to maintain the highest level of quality on every construction project.
Manage interfaces between multiple departments (e.g. Engineering, Construction, Sales, Estimating) and support each of those departments to ensure programmatic success.
Managing the financial success of the division by reviewing the financial status of all projects on a regular basis, assessing long-term profitability, and monitoring the cash flow / collection process.
Negotiating contracts with clients
Travel to active and prospective jobsites to provide oversight of construction implementation and support for the sales process.
Preparing and reviewing budgets and evaluating historical production rates against actuals to provide guidance to project teams.
Mentoring and managing project teams.
Work closely with internal recruiting to hire and build the team.
Providing leadership in safety, following the company's safety culture, practices, and procedures
Assists project teams in reviewing and negotiating contracts, change orders, subcontractor contracts, billings, as-builts, budgets, purchases, production tracking, operational planning, development of project schedule, assignment of manpower, communication with engineers and clients, claims management, quality control as related to project schedules, plans and or specifications.
Assist project teams in reviewing job progress and developing solutions to ensure that projects remain on time and within budget.
Collaborates with other company leadership to formulate operational business strategies, establish goals, and implement solutions.
Evaluates current market for signs of change. Prepares division for necessary changes in volume, mix of work, location of work, etc.
Takes ownership of financial success of the division. Monitors and help facilitate the cash flow/collection process. Reviews of the financial status of all projects within the division on a regular basis.
Works closely with the business development team. Help to evaluate upcoming opportunities and provides focus of bidding efforts. Reviews all divisional proposal prior to submittal. Identifies “Key Clients" and methods to procure their work.
Promotes 24/7 Safety Culture and exhibits a Safety 24/7 attitude in all situations.
Candidates who meet the following criteria will be given preferential consideration for this strategic leadership position with our Ohio Valley operations team:
10-15+ years of construction experience managing a division / business unit or managing multiple projects as a project manager with at least 10 of those years managing people
Previous profit and loss responsibility
Demonstrated knowledge of construction contracts, claims management and dispute resolution.
Proven success managing, leading, and coaching project teams.
Previous experience and proven track record working on concrete repair and/or structural strengthening projects
Previous experience working with heavy industrial and/or power generation owners
Previous experience negotiating contracts directly with clients and maintaining a strong company position in regard to contractual rights and protecting the company's interest, including intellectual property (IP)
Proven ability to provide a vision and path to achieve long-term goals.
Demonstrated commitment to safety.
Possess a Bachelor's degree in Civil or Structural Engineering, Construction Management, or a related field of study
Candidates who possess a Master's degree in Civil or Structural Engineering, Construction Management or a related field of study may be given preference.
Approximately 30-40% travel is required with this position.
Our ideal candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.
STRUCTURAL, A Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.
District Manager
Area manager job in Columbus, OH
We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.
JOB RESPONSIBILITIES:
· Oversee the overall operations and sales performance of multiple retail locations within assigned area.
· Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.
· Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.
· Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation.
· Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.
· Ensure stores have proper inventory levels to support sales growth and to meet local market demand.
· Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed.
· Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
· Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements.
· Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives.
· Additional duties as assigned.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
· Must be able to stand or walk for up to eight hours a day.
· Frequent reaching and bending and twisting - below waist and above shoulders.
· Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
· Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
· Ability to climb ladders, reach and bend.
· Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
· Use of a computer up to 60 % of the time throughout the day.
· Frequent travel throughout assigned market; Ability to travel up to 75%.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
QUALIFICATIONS:
· Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required
· 5+ years progressive retail experience required
· 5+ years in a leadership role (direct or indirect)
· Prior managerial/supervisory experience preferred
· High degree of proficiency MS Office Suite, Outlook & Internet applications
· Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented
· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
· Solid understanding and application of mathematical concepts
· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
· Ability to work with and influence peers and senior management
· Self-motivated with critical attention to detail, deadlines and reporting
· Must have current driver's license