THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company.
You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals.
PRINCIPAL RESPONSIBILITIES:
Lead and develop middle managers through weekly 1:1s and coaching
Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation
Build scalable systems for quality control, safety, and operational efficiency
Partner with Sales, HR, and Finance to solve cross-functional challenges
Manage vendor relationships and negotiate favorable terms with paint suppliers
Plan workforce capacity to meet seasonal demand fluctuations
Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries
Manage and recruit sub-contractors to ensure work meets quality standards
IDEAL CANDIDATE:
3+ years operations management experience; field-service or trades industry preferred
Experience as a "manager of managers"-leading supervisors and team leads
Demonstrated P&L ownership with financial accountability
Track record of implementing operational systems with long-term ROI
Strong analytical mindset-uses data to inform decisions
WHAT WE OFFER:
$90,000.00 - $125,000.00 from salary and performance based bonus opportunities
Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development budget
Real authority to make decisions and shape the operation
ABOUT TEXTBOOK PAINTING:
We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing.
Awards & Recognition:
Crain's Cleveland Business Top Employer
Inc. 5000 Fastest Growing Companies
Weatherhead 100
Our Core Values:
1. Follow the Golden Rule and build lifelong relationships
2. Take pride and ownership in everything you do
3. Continually learn and teach others
4. Face challenges and obstacles like a buffalo-head on
5. Lead with a servant's heart and a team-first attitude
$90k-125k yearly 3d ago
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Operations Manager
Alpha Space Control Company
Area manager job in Akron, OH
Operations Manager - Pavement Marking Operations
The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region.
Key Responsibilities
Customer Relationship Management
· Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.
· Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.
Business Development
· Identify and pursue new business opportunities within the region to expand the customer base.
· Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.
Team Leadership
· Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.
· Foster a collaborative, safe, and productive work environment with clear expectations and accountability.
· Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.
Project Management & Estimating
· Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.
· Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.
Safety & Compliance
· Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.
· Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.
Required Qualifications
· 5+ years of experience in construction or the pavement marking industry
· At least 3 years of experience in estimating, project management, or a leadership role
· Proven ability to build and maintain strong customer relationships based on trust and service quality
· Strong estimating and cost-control skills in construction or pavement marking projects
· Demonstrated experience leading and motivating high-performing teams
· Knowledge of OSHA regulations, DOT requirements, and construction safety best practices
· Excellent communication, problem-solving, and negotiation skills
Preferred Qualifications
· Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience)
· Prior experience in pavement marking or road construction
· Familiarity with estimating software and project scheduling tools
Benefits
· Health Insurance
· Dental Insurance
· Vision Insurance
· 401(k) Retirement Plan
$64k-104k yearly est. 1d ago
Client Services Manager
Oliver Inc. 4.4
Area manager job in Brooklyn, OH
Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day?
Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs!
With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands.
When you partner with Oliver, you partner with success.
Oliver Inc. is seeking a highly driven, customer-focused Client Services Manager to lead our Client Services team while serving as a strategic partner to our valued clients. This role is ideal for an experienced professional who thrives at the intersection of customer success, account management, and operational excellence within the printing and packaging industry.
As the primary point of contact between Oliver and our clients, you will be responsible for building long-term, trusted relationships, understanding complex customer requirements, and ensuring the consistent delivery of high-quality, on-time solutions. You will collaborate cross-functionally with Sales, Operations, Quality, and Production teams to drive customer satisfaction, retention, and account growth.
If you are a natural communicator, a hands-on leader, and passionate about delivering exceptional customer experiences, we encourage you to apply.
About the Role
As our Client Services Manager, you will:
Serve as the main liaison between Oliver Inc. and assigned clients, ensuring a best-in-class customer experience
Lead, coach, and develop the Client Services and Sales Support teams to deliver consistent, high-quality service
Partner closely with Sales, Operations, and Quality to ensure customer expectations, specifications, and service levels are met or exceeded
Maintain and grow relationships with both new and existing customers, acting as a trusted advisor
Take a hands-on leadership approach, directly managing key accounts independently or in collaboration with your team
Identify opportunities to expand existing accounts and increase share of wallet through proactive, solution-oriented engagement
Provide actionable customer feedback to internal stakeholders to support continuous improvement
Support the Sales organization with a customer-centric, solutions-driven mindset aligned to client goals and specifications
About You
You are a strong fit for the Client Services Manager role if you bring:
Extensive knowledge of printing and packaging processes, along with related technical and administrative functions
An Associate's degree or equivalent experience (Bachelor's degree preferred)
7-10 years of experience in client services, customer success, account management, or customer service (within the printing or packaging industry preferred)
2-3 years of people management experience, or a combination of leadership experience and formal management training
Proven ability to handle sensitive customer situations, resolve complex issues, and communicate effectively with customers and internal teams
Strong analytical, problem-solving, and decision-making skills in a fast-paced manufacturing environment
Excellent written and verbal communication skills, with the ability to present to customers and cross-functional teams
Why You'll Love Working Here
Make a Real Impact: You'll play a critical role in shaping the client experience, influencing cross-functional teams, and driving long-term customer success within a respected industry leader.
Collaborative, Team-First Culture: Work closely with Sales, Operations, Quality, and Production in a highly collaborative environment where your voice and expertise are valued.
Leadership & Growth Opportunities: Lead and develop high-performing client services teams while continuing to grow your own leadership and industry expertise.
Stability with Innovation: Join a well-established company with a strong reputation in the printing and packaging industry that continues to evolve and invest in its people and processes.
Customer-Centric Mission: Be part of an organization that prioritizes long-term relationships, solution-driven service, and exceeding customer expectations.
Competitive Compensation & Benefits: Oliver Inc. offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement.
Purpose-Driven Work: Your work directly supports our clients' brands and success-seeing your impact from concept through final production.
Oliver Inc is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
$73k-104k yearly est. 1d ago
Cleveland Area Manager
A Quality Facility Services
Area manager job in Cleveland, OH
Now Hiring: Cleveland AreaManager! Join a Growing, Supportive Team at A Quality Facility Services (AQFS)! Ready to lead a team, grow your career, and be part of a company that truly values its people? Since 2003, AQFS has delivered high-quality janitorial and floor care services - and we're expanding in the Cleveland area! We're looking for a motivated, dependable AreaManager who takes pride in their work and wants long-term career growth.
What We Offer
Health Benefits (30+ hours)
Paid, Comprehensive Training
Referral Incentives
Career Advancement Opportunities - we promote from within
Salaried Position
Full-Time • Mainly 5pm-1am
Travel: 70%
Business Casual Dress Code
About the Role
As an AreaManager, you will oversee daily operations, manage and develop your team, and ensure outstanding service for our clients. You'll build strong customer relationships, maintain high quality standards, and serve as the go-to leader in your assigned accounts.
This role requires being on call and available on weekends when needed.
Key Responsibilities
Lead daily huddles + weekly team meetings
Build and maintain strong customer relationships
Track interactions in CRM software
Support and supervise reporting supervisors
Ensure all work meets customer expectations
Conduct building inspections and quality audits
Manage quarterly reviews
Generate and oversee TAG work
Hire, train, coach, and motivate staff
Ensure proper staffing at all customer locations
Maintain supply and tool levels in each building
Partner with HR to fill open roles
Hold staff accountable to company policies
Identify employees ready for growth or more hours
Manage labor budgets and meet labor goals
Improve cleaning processes for efficiency
Maintain safety compliance
Oversee coverage for call-offs
Communicate important updates to staff
Address customer concerns promptly
Ensure team goals and objectives are completed
Perform additional duties assigned by the Director of Operations
Skills & Qualifications
Must be 18+
Reliable transportation required
Dependable and able to work with minimal supervision
Strong attention to detail
Excellent communication + listening skills
Leadership or janitorial experience preferred but not required - we will train!
$53k-81k yearly est. 4d ago
Sr Operations Plastic Manufacturing Manager
Hunter Recruiting
Area manager job in Wooster, OH
The Sr Operations Manager (Plastics) is responsible for leading the plastics manufacturing division within a high-volume production environment. This role partners closely with plant leadership to drive safety, quality, delivery, and cost performance, while overseeing supervisors and frontline teams across 3 shifts. The ideal candidate is a hands-on leader with plastics manufacturing expertise who can foster a strong team culture, develop talent, and ensure operational excellence.
Sr Operations Manager (Plastics) Responsibilities:
Lead safe, compliant, and efficient plastics manufacturing operations.
Oversee supervisors and operators across production, assembly, blow molding, injection molding, and quality.
Develop and implement strategies to improve efficiency, reduce costs, and enhance production results.
Ensure on-time delivery and production metrics are consistently met.
Collaborate with Quality, Engineering, Scheduling, Supply Chain, and Safety teams to achieve plant objectives.
Manage staffing levels, workforce planning, and budget targets.
Coach and develop supervisors and staff to strengthen engagement and team performance.
Review operational data and reports to identify improvement opportunities.
Serve as an active member of the manufacturing leadership team and support special projects.
Sr Operations Manager (Plastics) Requirements:
Bachelor's degree in Engineering/ Business, or a related field preferred.
3 - 10 years of supervisory experience in a team-based environment.
Experience in a process-oriented, customer-focused, quality-driven production setting.
Proven leadership experience in plastic manufacturing required.
Strong knowledge of blow molding, injection molding, and plastics processing.
Lean/Six Sigma or continuous improvement experience strongly preferred.
Demonstrated ability to drive cultural change, build strong teams, and improve morale.
Hands-on leadership style with the ability to engage directly on the production floor.
Occasional overnight travel required.
$103k-147k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Area manager job in Cleveland, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 3d ago
Operations Manager
Reese Consumer Health
Area manager job in Cleveland, OH
Operations Manager - Reese Brands
At Reese Consumer Health, we put Consumers First! Our diverse product portfolio includes category leading brands such as Reese's Pinworm , Reese's Colotest and new brands such as LiceGuard As Reese focuses on an aggressive growth strategy, we are looking for a technical and insight driven Operations Manager to help take our business to the next level.
Founded in 1907 and headquartered in Cleveland, Ohio, Reese Consumer Health is a consumer-first, insight-driven company with nearly 120 years of expertise in manufacturing, marketing, and collaborating with retailers. Reese helps organizations create innovative OTC products and supplements, leveraging deep industry knowledge to deliver high-quality solutions across the healthcare sector. With an expanding portfolio of brands, Reese is committed to driving consumer health innovation through omnichannel strategies that reach a wide range of consumers across multiple retail and distribution channels.
POSITION SUMMARY:
The ideal candidate is a results-oriented Operations Manager who will provide hands-on leadership for our manufacturing facilities. Reporting to the Director of Operations, this role is responsible for the oversight of the Production and Maintenance functions across two manufacturing plants.
The Operations Manager will drive operational excellence by managing Production Supervisors and leading a total team of 30-40 employees. The primary objective of this role is the execution of daily plant operations, delivering on Reese's core goals regarding Safety, Quality, Delivery, Productivity, and Cost.
RESPONSIBILITIES:
Achieve monthly and annual operating plan as defined by the Operations KPIs and company financial goals.
Provide visible, hands-on leadership across two plant locations, ensuring consistent communication and policy enforcement at both sites.
Own the talent lifecycle for the facility by partnering with HR to interview and hire top talent, while implementing training matrices that upskill staff and ensure a flexible, cross-trained workforce to cover production needs.
Directly manage, coach, and develop Production Supervisors, empowering them to lead their shift teams effectively.
Foster a high-performance culture among the 30-40 employee workforce, managing performance reviews, training matrices, and disciplinary actions when necessary.
Facilitate daily operations meetings to align the team on shift goals, immediate issues, and production targets.
Champion a safe work environment by ensuring compliance with applicable regulations, implementing high standards, and driving a continuous improvement mindset across the team.
Maintain audit readiness within a GMP-regulated environment by enforcing strict adherence to Reese's Quality Management System, including production records, labeling processes, line clearance, housekeeping standards, and PPE protocols.
Consistently execute on strong production schedule attainment. Optimize resource allocation and capacity planning (equipment, personnel, and materials) to support.
Ensure Production delivers on customer expectations for On-Time Delivery (OTD) and Fill Rate.
Oversight of the Maintenance function, ensuring preventive maintenance (PM) schedules are executed to minimize unplanned downtime.
Apply Continuous Improvement and Lean practices such as standard work, 5S, problem solving, and root cause analysis to improve Operational KPIs.
Drive improved asset utilization by tracking Downtime and OEE (Overall Equipment Effectiveness) trends and implementing improvement initiatives.
Act as a collaborative leader, working with Quality, Supply Chain, HR, Finance, and Sales/Marketing to solve business challenges and meet Reese's goals.
REQUIREMENTS:
Bachelor's degree in Business, Engineering, Supply Chain, Industrial Management or related discipline. In lieu of degree, 5 years of experience in related work.
3-5 years management experience in manufacturing environment required
Experience managing Front Line Supervision required
Ability to handle multiple priorities simultaneously
Strong communication and people leadership skills
Proficient knowledge of MS Office (Word, Excel, PowerPoint)
Job Type: Full-time
SKILLS:
Collaborative mindset with agency, digital, and sales partners.
Strong technical and system management skills.
Analytical rigor (research assessment, business performance data, financial assessments).
Ability to assess, develop and implement innovative business solutions.
Proven ability to work cross-functionally and lead teams.
Collaborative, strong team player.
Strong interpersonal/communications skills.
Timeline/critical path management.
Strong verbal and written communication skills with internal and external stakeholders and technical and non-technical audiences.
Reese Consumer Health offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position.
SCHEDULE DEMANDS:
General schedule is an 8-hour Monday - Friday assignment. Employee must be willing to work additional hours as required, including early mornings, and/or weekends.
Reese Pharmaceutical is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.
$64k-104k yearly est. 1d ago
Operations Manager
Allstem Connections
Area manager job in Cleveland, OH
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily plant operations for shipping & receiving, and production
Introduce new equipment, products and processes
Ensure regulatory, compliance and regulations
Manage production floor cleanliness
Qualifications
3+ years of experience in leadership role
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
$64k-104k yearly est. 4d ago
Plant General Manager
Philips Recruiting Services
Area manager job in Maple Heights, OH
**Candidates must have experience and demonstrated success in complex manufacturing operations** Plant Manager Summary: The Plant Manager oversees all plant operations to ensure all customer requirements are met on the plant floor on a timely basis. This position will direct and coordinate activities of the company operation/plant to obtain optimum efficiency and economy of operations and maximize profits.
Plant Manager Job Responsibilities:
Responsible for the plant operational activities to ensure the safety of associates, high product quality standards and production schedules are met so that the P&L is positively managed at or below budgeted cost to established specifications.
Responsible for meeting budgets and managing financial results.
Able to manage key KPI metrics and characteristics to identified operational targets.
Analyzes plant budget to identify areas in which reductions can be made.
Responsible for the objectives necessary to meet production, quality and plant safety standards.
Responsible for managing the overall Plant activities, including P&L performance.
Influence positive change and continuous improvements using Lean, TPS, and trained problem solving methodologies.
Direct changes in methods, planning and processing required to meet or exceed forecasts and control costs.
Ensures compliance with all safety procedures and ensures safe working procedures in assigned production areas.
Responsible for continuous improvement activities for the plant.
Ensure customer requirements are met on a continual basis.
Proactively work with customers to resolve issues.
Leads in the professional development of operational leaders.
Develops and executes manufacturing strategy delivering on committed financial performance and customer service.
Follows safety regulations and enforces compliance with company safety rules and regulations.
Education and Qualifications:
Bachelor's degree (BS or BA) is required.
Must have recent experience managing an Automotive manufacturing plant.
Trained or certified in Lean Manufacturing or Toyota Production System and/or other problem solving methodologies.
Strong record of selecting and developing very competent professional staff.
Track record of delivering strong continuous improvement results.
Must have proficient knowledge of profit loss statements and balance sheet financial reporting.
Proven record of implementing and operating within data driven or metrics driven management systems.
Familiar with TS-16949 policies and procedures.
New Program Launch experience required.
Strong interpersonal skills and decision making ability.
Ability to motivate a team environment, help drive results, and delegate authority to subordinate personnel.
Ability to handle multiple tasks effectively.
$76k-127k yearly est. 23d ago
Operations Manager
Brighton Solutions, Inc. 4.4
Area manager job in Cleveland, OH
Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence.
This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons.
What You'll Do
Lead and support supervisors and hourly staff
Oversee daily production, workflow, and logistics
Ensure safety, quality, and regulatory compliance
Coordinate maintenance and equipment care
Support hiring, training, and performance management
Drive productivity and continuous improvement
What We're Looking For
3-5+ years of supervisory or plant leadership experience
Background in production, laundry, manufacturing, or similar operations
Strong communication and people leadership skills
Comfortable in a fast-paced, hands-on environment
High school diploma or associate degree preferred
$50k-70k yearly est. 1d ago
Plant Manager
Centromotion
Area manager job in Medina, OH
CentroMotion | Carlisle Brake & Friction
Medina, Ohio
Welcome to CentroMotion, a global leader in manufacturing friction products, information and control devices, mechanical power transmission products, and thermal and motion controls. Our solutions are used in transportation, agriculture, construction, mining and industrial environments, and are designed to meet the unique needs of OEMs and aftermarket networks.
At CentroMotion, we pride ourselves on deep subject matter expertise, long-term partnerships, and a drive for innovation and continuous improvement to help our customers achieve their goals. Our brands, including Carlisle Brake & Friction, CrossControl, Elliott Mfg., Gits Mfg., maximatecc, Power-Packer and Weasler Engineering, are recognized for their quality and reliability.
Join us and be part of a team dedicated to helping build, move and feed the world.
Your Role: The Plant Manager for our Carlisle Brake & Friction facility in Medina, Ohio will be responsible for executing company objectives, accelerating operational achievement of standard for manufacturing and operational capabilities. This position will also champion and lead the Continuous Improvement efforts.
What You'll Be Doing
Develop world class operational standards of measuring and achieving key performance goals to meet manufacturing requirements achieving customer satisfaction on time and within budget i.e. On Time Delivery, Scrap Reduction, Quality, Safety, Cost Control, Waste Reduction, capacity planning, inventory, production scheduling, and performance measures.
Drive Standard Work to all manufacturing processes through Kaizen events and involve employees at ALL levels.
Develop and improve manufacturing processes for greater efficiencies, i.e. work instructions, process flow, material usage, and material flow, cross training, visual performance (productivity-throughput, quality, OTD) and goals.
Lead the development and expansion of continuous improvement methodologies in Medina to establish and improve manufacturing processes for greater efficiencies and gain positive results in materials usage, shipping and receiving, capacity planning, inventory, scrap reduction, production scheduling, safety, quality, customer satisfaction, and performance measures.
Work with Staff Management within the business unit to develop and execute the strategy/plan and to identify the needs of the company regarding the PCIS process.
Responsible for the quality improvement and cost reduction of assigned products. Responsible for meeting plant cost reduction goal for four wall and material costs.
Provide leadership for problem resolution and use formalized problem solving approaches (A3, FMEA) to effectively define problems and drive to solutions.
Provide technical guidance and facilitate problem-solving methodologies regarding quality-related issues (e.g. six sigma methodologies, and other related problem solving processes).
Responsible for materials management including purchasing, planning, and inventory control.
Support and ensure ISO 9000 processes and procedures are developed and implemented and coordinates preventative measures to enhance system capability.
Reviews new product designs for effective and low cost method of manufacturing. Initiatives action and follow-up to incorporate changes prior to pre-production sign off.
Specifies and/or provides necessary tools, fixtures, equipment and related training as required for plan production and testing. Follows up to ensure efficient ergonomic safe operating conditions and methods.
Responsible for administrating major capital investments and improving cost structure of manufacturing operations and facilities.
Builds, develops and manages operations leadership team capable of carrying out needed operations strategies and improving employee relations.
Maintain and nurture effective working relationships/communications with key support functions to improve and ensure effective support and achieve business goals and objectives.
Responsible for Safety and Environmental policies and adherence.
Performs other duties as assigned.
What You Need To Succeed
Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values;
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Maintains confidentiality of all payroll, medical, benefit and employee related information.
What Will Set You Apart
Bachelor's degree in Technical/Industrial Engineering. MBA is a plus.
Demonstrated proven ability to lead people and get results through others.
Solid commitment to Set-Manage-Deliver.
Extensive experience with problem analysis and resolution at both strategic and functional levels.
Passion for root cause analysis and methodical problem solving.
Union experience a plus.
Technical skills in lean/six sigma manufacturing techniques in all aspects of plant operations.
Excellent communication and facilitation skills - both oral and written, demonstrated by the ability to effectively present information and respond to questions from groups of managers, customers, peers, and production floor community.
Solid experience in a vertically integrated manufacturing environment involving stamping, extrusion and critical high volume to low volume assembly.
Technology/Equipment: Strong proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
What We Offer
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week.
Health Savings Account: Benefit from annual employer contributions to your HSA.
Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance.
Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance.
401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one.
Educational Support: Access tuition reimbursement and scholarship opportunities to further your education.
Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical.
Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points.
Safe Work Environment: Work in a clean and safe environment.
Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year's, plus paid vacation available from day one.
Paid Parental Leave: Take advantage of paid parental leave to support your family.
$98k-137k yearly est. 3d ago
Hollister Co. - Assistant Manager, Beachwood Place
Abercrombie & Fitch Company 4.8
Area manager job in Cleveland, OH
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Retail
$32k-38k yearly est. 8d ago
Embassy Suites Cleveland Rockside - General Manager
Aimbridge Hospitality 4.6
Area manager job in Independence, OH
Money Maestro: Boost revenue, cut costs, and keep our finances in tip-top shapeyour savvy keeps us winning! Sales Superstar: Dream up sales plans, champion the budget, and connect with big accounts to keep our bookings booming. Systems Whiz: Rock th General Manager, Manager, Suite, Restaurant
$45k-89k yearly est. 7d ago
General Manager - The Forest Lakewood
Standard Wellness 3.8
Area manager job in Lakewood, OH
Standard Wellness' mission is to improve quality of life through safe and easy access to cannabis by providing consistent, high-quality product through innovation, vertical integration and aggressive regulatory reform.
We aim to create a new standard in the medical cannabis industry for quality, care, innovation, and education while still maintaining a focus and conscious understanding of how our decisions within the role effect the social and environmental impact in our community and for our customers. We're committed to a research-driven, customer-centric approach in all that we do, and we will work to have a lasting positive impact in our community.
Our Core Values include:
One Team - We're all in this together.
Growth - Pride in growing our teams, footprint, patient base and ourselves.
Empathy - Compassion for our people and patients leads to success.
Accountability - Do what we say we will do and stand behind our actions.
Position Summary:
The General Manager (GM) is responsible for the overall leadership, performance, and regulatory compliance of the dispensary.
This role ensures the store delivers consistently outstanding experience for every guest while maintaining full operational and financial accountability. The GM leads a diverse team with empathy and precision, keeps the store fully compliant, and partners with ownership to drive profitability, reputation, and community impact.
Key Responsibilities
Customer & Patient Experience
Ensure all guests receive a warm, informed, and personalized experience.
Provide guidance on cannabis products based on customer needs, preferences, and medical conditions.
Maintain a clean, safe, and welcoming environment always.
Uphold the highest standard of customer service, resolving issues with professionalism and urgency.
Stay informed about evolving cannabis products, consumption methods, and market trends.
Team Leadership & Development
Hire, onboard, train new employees, fostering a culture of professionalism and inclusion.
Provide daily leadership and clear direction to the team, modeling service excellence and compliance.
Conduct coaching, performance reviews, and ongoing development to maximize team potential.
Establish priorities, delegate responsibilities, and lead by example on the sales floor.
Operational Excellence
Oversee all daily dispensary operations, including POS activity, cash handling, and staff scheduling.
Maintain accurate inventory through regular reconciliation, cycle counts, and audits.
Ensure the dispensary is fully stocked, organized, and operating efficiently.
Complete ownership-assigned tasks accurately and on time.
Compliance & Risk Management
Ensure all staff are trained and operating within company SOPs and state cannabis regulations.
Maintain meticulous records in all systems, including seed-to-sale tracking.
Lead efforts to pass all state inspections and internal audits with full compliance.
Monitor and reinforce adherence to safety, security, and cleanliness standards.
Business Performance
Track and report on KPIs including sales performance, margins, labor costs, and customer metrics.
Adjust labor to meet operational needs while staying within payroll targets.
Work with company leadership to develop strategies that drive profitability.
Protect store assets through loss prevention strategies and operational discipline.
Qualifications
2+ years of retail or dispensary management experience; cannabis experience strongly preferred
Demonstrated success leading teams, improving customer experience, and driving sales
In-depth understanding of cannabis products, consumption methods, and patient education
Strong working knowledge of compliance requirements and state regulations
Proficiency with POS and inventory systems; Dutchie and METRC a plus
Excellent communication, leadership, and problem-solving skills
Ability to work a flexible schedule, including evenings, weekends, and holidays
Must meet all state and local requirements for working in a licensed cannabis business
$45k-92k yearly est. 3d ago
Fleet Service Manager
Kimble Companies 3.7
Area manager job in Twinsburg, OH
We are seeking a highly skilled and motivated Fleet Service Manager to lead and oversee our fleet maintenance operations. This individual will be responsible for managing all aspects of fleet service, including maintenance, repair, and the efficient operation of diesel and Compressed Natural Gas (CNG) vehicles. The ideal candidate should have a strong technical background, excellent leadership skills, and a commitment to safety and environmental standards.
Key Responsibilities:
- Manage and oversee the daily operations of maintenance facilities, ensuring that all diesel and CNG vehicles are maintained to the highest standards of safety and efficiency.
- Develop and implement maintenance schedules, policies, and procedures to maximize vehicle uptime and extend the lifespan of fleet assets.
- Lead, mentor, and support a team of technicians, fostering a collaborative and high-performance work environment.
- Monitor and analyze fleet performance data to identify opportunities for improvement and cost-saving measures.
- Ensure compliance with all relevant regulations, including DOT and OSHA safety standards.
- Collaborate with other departments to coordinate vehicle usage and optimize fleet operations.
- Oversee the procurement of parts and equipment, managing budgets and supplier relationships effectively.
- Stay up to date with industry trends, emerging technologies, and best practices related to diesel and CNG vehicle maintenance and operations.
Qualifications:
- Bachelor's degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field preferred; equivalent experience will be considered.
- Proven experience in fleet management, with an emphasis on diesel and CNG vehicles.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent problem-solving and decision-making abilities.
- Familiarity with fleet management software and diagnostic tools.
- Strong knowledge of safety regulations and DOT standards related to fleet operations.
- Excellent communication and interpersonal skills.
Benefits:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- 401k plan with company matching.
- Opportunities for professional development and career advancement.
- Paid Vacation.
If you have a passion for fleet management and a proven ability to lead teams in delivering exceptional service, we encourage you to apply for the Diesel and CNG Fleet Service Manager position. Join our dynamic team and contribute to our commitment to excellence and sustainability in fleet operations in our new state-of-the-art facility.
Kimble Recycling & Disposal, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, national origin, age, military/veteran status or genetic information or any other status protected by law.
$56k-91k yearly est. 2d ago
General Manager
LHH 4.3
Area manager job in Akron, OH
General Manager - Akron
The General Manager leads a major Business Unit, holding full profit and loss accountability for all aspects of operations. This role manages a diverse team of division-level managers-including Operations, Fleet Management, Sales, Finance, Human Resources, and Safety-who support the entire Business Unit. The General Manager executes a local market strategy aligned with broader strategic and marketing plans, driving operational excellence and budget achievement. This position oversees all matters related to operations, represents the organization to customers and external stakeholders, ensures compliance with safety and regulatory standards, and leads change management initiatives to foster growth and sustainability.
Principal Responsibilities
Implement and execute plans that support the area's strategic operating plan, championing tactical initiatives such as safety, customer experience, efficiency, and profitability.
Collaborate with sales management to drive commercial, industrial, residential, and municipal sales efforts to achieve growth and optimize profitability.
Oversee safety and accident prevention programs, ensuring a safe and productive work environment.
Ensure compliance with all standards, including regulatory, safety, accounting, and ethics.
Manage performance and talent development.
Build and maintain strong relationships with government, community, and other external groups.
15% travel required; some overnight stays.
Perform other job-related duties as assigned.
Experience, Education, and Certification
Required:
High school diploma or GED. Degree preferred.
Minimum 7 years of progressive leadership and management responsibility.
Minimum 3 years of P&L experience.
Knowledge, Skills, and Abilities
Strong business acumen and strategic thinking.
Ability to lead large-scale change initiatives and direct large teams.
Proven ability to build and develop high-performing sales teams.
Results-oriented, with a commitment to organizational success.
Strong problem-solving, analytical, and decision-making skills.
Collaborative and creative thinker.
Demonstrates and promotes ethical behavior.
Experience managing multiple sites and business lines.
Proficient in Microsoft Excel, Word, and PowerPoint.
Compensation and Benefits
Competitive salary, bonus, and equity package.
Comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k) with company match, employee stock purchase plan, and more.
Desired Values and Behaviors
Ethical, trustworthy, and accountable.
Servant leader with a hands-on, engaged approach.
Strong team development and empowerment skills.
Effective communicator and active listener.
Action-oriented, results-driven, and organized.
Strategic and analytical thinker.
High energy, grit, perseverance, and determination.
Community-minded and humble.
Equal Opportunity Employer/Veterans/Disabled
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$46k-79k yearly est. 2d ago
Manager, Sponsorship Sales (Cleveland State University)
AEG 4.6
Area manager job in Cleveland, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. MANAGER, SPONSORSHIP SALES (CLEVELAND STATE UNIVERSITY) Cleveland State University Cleveland, Ohio On Site
THE RUNDOWN Playfly Sports is looking for a Manager, Sponsorship, to join our team at Cleveland State University.
This position, as department head, will manage all aspects of sponsorship sales, activation and fulfillment. The Manager has overall responsibility for generating new revenue, servicing sponsorship accounts, ensuring that sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies.
WHAT YOU'LL ACCOMPLISH
• Conduct daily sales outreach and relationship-building through calls, emails, meetings, and other communications with sponsors, businesses, and prospective partners.
• Retain and grow existing sponsorships while developing new partnerships through a relationship-based sales approach.
• Negotiate, value, and execute sponsorship contracts across all available assets.
• Create integrated sponsorship packages in coordination with marketing and ticketing teams to drive measurable ROI.
• Lead compelling sponsorship sales presentations aligned with short- and long-term departmental objectives.
• Manage and track all marketing inventory, develop new assets, and oversee fulfillment and proof-of-performance delivery.
• Deliver exceptional service to sponsors and university partners, consistently exceeding expectations in both revenue generation and client experience.
• Maintain CRM accuracy and manage the sales pipeline to ensure timely and transparent communication with all stakeholders.
• Track and report daily, weekly, and monthly sales metrics and performance results.
• Analyze market trends and partner performance to identify new revenue opportunities and improve future strategies.
• Develop and execute the approved annual business plan and operating budget.
• Collaborate with the university liaison to create, present, and communicate sponsorship sales strategies, procedures, and processes.
• Serve as an active member of the external operations team, participating in weekly leadership meetings and campus collaboration.
• Ensure compliance with university, conference, and NCAA regulations in all sponsorship activities.
• Perform other related duties as assigned. WHAT YOU'LL BRING
• 3-5 years in a revenue generating role and two (2) years in a sales leadership position is preferred.
• 1 year Sponsorship Sales experience preferred
• Bachelor's degree is preferred but not required
• Proven track record of success around sales and service for both tickets and sponsorships
• Strong work ethic, honesty, open to learning, passion for sports revenue, positive attitude, leadership, and high levels of productivity
• Problem-solver, intrinsically motivated, consistent, and ability to prioritize well
• Computer proficient (Microsoft Word, Excel, Outlook, PowerPoint, Adobe Suite) and detail oriented
• Excellent communication, presentation and listening skills
• Strong organizational and time management skills
TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
• The work is sedentary in nature
• Walking, standing, bending and carrying of light office items is required
• The work is typically performed in an adequately lighted and climate-controlled office environment
• May require occasional travel
COMPENSATION Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact **********************. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time
Equal Opportunity Employer
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$77k-102k yearly est. 8d ago
Field Services Project Manager
Ross Incineration Services, Inc. 4.0
Area manager job in Grafton, OH
Title: Field Services Project Manager
Schedule: M-F
Duration: Permanent
Must Have:
Bachelor's degree in Chemistry, Environmental Engineering, or a related field. Equivalent experience will be considered.
Minimum five years direct work experience in a project management capacity, including all aspects of process development and execution. Sales experience is a plus.
Ability to provide technical proposals and price estimates for projects.
Strong working knowledge/understanding of environmental and related regulations (RCRA, OSHA, DOT, etc.) is required.
Working knowledge of various hazardous waste disposal technologies (incineration, wastewater treatment, landfill, fuel blending, etc.)
Must possess the ability to work independently and in a team oriented, collaborative environment.
Must be able to conform to shifting priorities, demands and timelines.
Must possess and demonstrate the ability to grow and expand field service capabilities and meet our sales budget objectives.
Must have the desire and ability to travel extensively (Day trips and up to 5 overnights a month)
Day to day:
Responsible for providing business plans, project plans, forecasting both revenue and expenses, and providing input to strategic planning in coordination with RIS, RTS, and RES.
Develops and coordinates site safety plans, coordinates resources and project materials, and oversees on-site supervision for the completion of field work.
Negotiates with other department managers for the acquisition of required personnel from within the Ross companies, when required.
Coordinates billing and related activities with our RES accounting department, RES sales department, and our customers.
Manages and coordinates field service activities between the customer and the Ross companies.
Oversees supervision of internal and/or external labor on an as-needed basis to complete Field Service Projects.
Serves as a technical advisor in the field, ensuring that materials are properly sampled, characterized, profiled, manifested, segregated, packaged, shipped, and to perform industrial services in a safe and compliant manner.
Serves as liaison between the customer and the Ross companies: Builds relationships with vendors, customers and subcontractors to ensure work is performed effectively and within regulatory guidelines.
Provides project proposals and estimates to the customer and/or RES for Field Service Projects.
Provides technical support for the RES sales force including traveling to job sites, providing technical support for our customers, and providing customer based solutions grow our field service capabilities.
Supervises and directs the work of the Field Service Project Coordinator including performance management, time management, goal setting, etc.
Controls business expenses and maximizes project profitability.
Works with RIS to coordinate Corrective Actions on our customer's waste receipts (special repackaging, box/tanker heel clean-outs).
Wears personal protective equipment (PPE) as needed and in accordance with safety policies and procedures.
Enters confined spaces as required and in accordance with safety policies and procedures.
Works indoors and outdoors.
Daily use of advanced PC and business computer applications, telephone conferencing and e-mail.
$53k-80k yearly est. 4d ago
General Manager - Healthcare Laundry
JLN HR Consulting
Area manager job in Ravenna, OH
Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements.
Responsibilities:
Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities.
Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management.
Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments.
Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals.
Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems.
Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA.
Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results.
Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations.
Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries.
Qualifications:
Bachelor's degree in business administration.
Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role.
Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership.
Six Sigma or Lean certification required
Excellent communication, interpersonal, and problem-solving skills.
Detail oriented with a logical approach to problem solving
Proficiency in Microsoft office
$42k-80k yearly est. 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Area manager job in Cleveland, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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The average area manager in Parma, OH earns between $44,000 and $98,000 annually. This compares to the national average area manager range of $50,000 to $107,000.
Average area manager salary in Parma, OH
$66,000
What are the biggest employers of Area Managers in Parma, OH?
The biggest employers of Area Managers in Parma, OH are: