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Top 50 Area Operations Manager Skills

Below we've compiled a list of the most important skills for an Area Operations Manager. We ranked the top skills based on the percentage of Area Operations Manager resumes they appeared on. For example, 12.6% of Area Operations Manager resumes contained Customer Service as a skill. Let's find out what skills an Area Operations Manager actually needs in order to be successful in the workplace.

These are the most important skills for an Area Operations Manager:

1. Customer Service

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high Demand
Here's how Customer Service is used in Area Operations Manager jobs:
  • Increased client retention and occupancy levels within their area by ensuring center teams were delivering exceptional standards of customer service.
  • Developed and executed several supplemental training for customer service department, including but not limited to churn reduction.
  • Manage and trained Operator Service Managers, ensuring that effective customer service is provided for directory assistance calls.
  • Gained recognition for attaining best-in-state customer service results and quality in Kentucky.
  • Assumed responsibility for meeting budget goals and attaining customer service results.
  • Improved the effectiveness of customer service and overall operations.
  • Provide outstanding cleaning and customer service to professional buildings.
  • Provide customer service and customer resolution follow-up.
  • Excelled in customer service management.
  • Provide daily guidance and assistance to branch managers in purchasing, overtime management, customer service issues, and personnel issues.
  • Identified trends and risks to customer service standards by completing operational reviews and reporting feedback to the Corporate Office.
  • Noted for providing the highest level of customer service and the highest quality products at fair and consistent prices.
  • Managed over 20 employees in 3 separate locations, ensuring that customer service and satisfaction remained consistent.
  • Maintain new contracts and renewals to deliver high quality customer service through regular contact with clients.
  • Improved customer retention to 65% in 2016 by delivering excellent customer service through leadership.
  • Recognized by the corporation as the most improved customer service region in 2008.
  • Created new procedures to evaluate customer service representatives (Call print).
  • Maintain good working relationships and provide outstanding customer service to clients.
  • Managed customer Retention, Customer Service, Sales & Collections teams.
  • General phone and customer services.

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9 Customer Service Jobs

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2. Safety Program

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high Demand
Here's how Safety Program is used in Area Operations Manager jobs:
  • Developed and implemented safety programs and safety improvement projects throughout the department resulting in reduced safety incidents by 24%
  • Instituted driver safety program that reduced worker compensation costs and improved service time deliveries by modifying dispatch schedules.
  • Implemented a comprehensive safety program and conduct all post-accident investigations and reporting.
  • Developed and implemented Safety programs and inspection processes.
  • Implemented and maintained technical training and safety program.
  • Instituted a safety program in the Distribution Center utilizing 5S principles to provide a safer environment for employees.
  • Reduced Lost Time Accidents from 2.7 in 2007 to 1.2 in 2008 by establishing Stop safety program.
  • Developed a safety program which was recognized as one of the most comprehensive in the Houston area.
  • Enhanced performance and standards of care through the monitoring of the Quality & Safety program.
  • Instituted Work Place Safety Program, achieving zero Lost Time Injuries over 10-year period.
  • Implement and Maintain the Corporate Safety Program, New Policies and Procedures.
  • Reduced Worker's Compensation expenses by 40% through safety programs.
  • Perform and manage Safety Programs and provide customer service to the client
  • Managed the Safety Program for 16 locations in three states.
  • Maintained an average score of 98% in our Steritech safety program since our opening.
  • Maintain a strict safety program to ensure jobsight and office safety.

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3. ISO

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high Demand
Here's how ISO is used in Area Operations Manager jobs:
  • Analyze Productivity and Engineered Standards reporting; partnered with supervisors to assist associates with strategies to improve performances.
  • Maintain Shift Supervisor certification and proficiency through mandated training and enhanced fitness for duty requirements.
  • Directed facilities programs and managed program supervisors and vendors.
  • Led team of eight supervisory and Individual Contributor managers across three states with 2nd level for approximately 30 non- management employees.
  • Set goals for supervisors and their teams, managed union and non-union employees, and participated in meetings with union representatives.
  • Directed an 11-person regional management team while indirectly responsible for over 200 front line supervisors, drivers and warehouse personnel.
  • Supervised and provided direction and support to a culturally diverse team of six supervisors and 360 associates.
  • Managed 3 managers, 5 supervisors, 1 HR admin and staff of 140 working 2 shifts.
  • Trained and developed 7 supervisors and oversaw a total staff of 88 associates in the facility.
  • Advised executive leadership, managers, supervisors and employees on responsibilities to ensure goal attainment.
  • Managed 8 production departments totaling 227 employees, 2 engineers, and 10 supervisors.
  • Act as a liaison between company, customers, clients, employees and subcontractors.
  • Supported supervisors in all grievances by serving as a mediator during the meetings.
  • Set goals for supervisors and their teams.
  • Act as an advisor to subordinates/peers to resolve operational/technical problems.
  • Appointed Supervisors as contacts for Store District Managers to increase communication between Stores and DC * Completed Leading Others seminar.
  • Acted as a liaison between the field and corporate in rollout of key operational programs to the retail stores.
  • Served as a liaison between clients and Maintenance Company, earning their confidence with reliable follow-through and clear communication..
  • Conduct interviews and hire new employees Oversee approximately 100 officers as well as site supervisors and Field Supervisors
  • Process improvement, reduce damages) Partner with supervisors to ensure KPI's and best practice methods are employed.

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4. Financial Performance

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high Demand
Here's how Financial Performance is used in Area Operations Manager jobs:
  • Develop and present communications to Regional leadership associated with the deployment of strategic plans designed to improve store level financial performance.
  • Provided efforts in the improvement of operational issues and financial performance.
  • Analyze financial performance to drive operational objectives.
  • Monitor financial performance of hotels through tools such as flow flex forecasting and M3 Link.
  • Led continual improvements in guest service, quality control, sales and financial performance.
  • Analyzed service financial performance monthly for all Regional Operations within the Area.
  • Manage each of the stores financial performance safety and security.

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10 Financial Performance Jobs

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5. Human Resources

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high Demand
Here's how Human Resources is used in Area Operations Manager jobs:
  • Facilitate all banking, office administration, human resources, facilities maintenance, customer service and internal auditing for the territory.
  • Collaborate with Human Resources department regarding hiring and terminations, annual performance reviews, employee complaint investigations, and work injuries.
  • Develop relationships with key partners in marketing, customer service, fulfillment, associate readiness, finance and human resources.
  • Managed all store operations, human resources for 40 associates and 3 managers, exceeding $6 million in sales.
  • Adhered to corporate goals and strategic plans, as well as financial, office and human resources.
  • Played a vital role in handling all human resources efforts, including payroll and benefits administration.
  • Managed and supervised a staff of 25 persons and conducted an array of human resources activities.
  • Handled human resources issues, including the discipline and promotions of managers and employees.
  • Cultivate communication across IT, accounting, finance, and human resources departments.
  • Partnered with Human Resources to promote morale and engagement with associates.
  • Comply with all corporate human resources and accounting procedures.
  • Determined suitable crewing requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Provided Human Resources and Administrative Support through local division (Hiring, Payroll, Accounts Payable, Training.

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6. Process Improvement

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high Demand
Here's how Process Improvement is used in Area Operations Manager jobs:
  • Developed process improvement programs and strategies based on subject matter expert input resulting in best practices shared and policy revisions.
  • Boosted company efficiency through process improvements such as prioritizing by allocated repair times and assigning based upon mechanics experience.
  • Direct process improvement initiatives by leading project teams and establishing formal, documented project management environment and methodology.
  • Developed and executed process improvement for various business practices, focusing on training and development of employees.
  • Developed staffing initiatives, recruiting plans, process improvements, profitability programs and training projects.
  • Identified inefficiencies and made recommendations for process improvements.
  • Developed and implemented process improvements.
  • Process Improvement: Drive incremental process improvements to increase efficiency and productivity; use a variety of metrics to measure performance.
  • Improved workforce moral and team work by performing daily GEMBA walks, established process improvement teams and rewarding wanted behaviors.
  • Process Improvement - Modify current processes and implement new processes to increase efficiency by 20 percent in labor-intensive areas.
  • Process Improvement - Collaborate with engineering team, data management team and Director on $15 million project team.
  • Process Improvement - Implementation of automated conveyor system, programs, tools and technologies to optimize business performance.
  • Interfaced with AT&T upper management to discuss service results, and recommend process improvement plans.
  • Conformed and adhered to the ITIL model, Operational Excellence process improvement and Atlas methodology.
  • Lead process improvement projects in high volume, high complexity functions with network wide impacts.
  • Nominated for two Excellence Awards (2001 and 2003) for overall process improvements.
  • Implemented Process improvements which allowed 3rd shift operations to be reduced.
  • Served as liaison between operations and CSC for process improvements.
  • Provided process improvements and initialization of processes where they didn't exist to improve revenue and sales impacts to the business.
  • Selected Achievements: Drove development and implementation of full lifecycle corporate process improvement projects that reduced costs and improved manufacturing efficiencies.

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2 Process Improvement Jobs

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7. Daily Operations

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high Demand
Here's how Daily Operations is used in Area Operations Manager jobs:
  • Coordinated daily operations of on-site inventory cycle counts at major retail outlets.
  • Ensured profitability and seamless execution of daily operations.
  • Managed daily operations of an inbound operation.
  • Manage daily operations of five stores and up to 20 employees through use of observations, coaching, and action plans.
  • Ordered & confirmed adequate on hand supply of all in-store equipment & materials necessary for daily operations at several locations.
  • Utilized practical expertise and education to manage the transition from a 3PL managing daily operations to an in house operation.
  • Managed daily operations of 3 residence hall operations with total occupancy of over 2000 students and 150 full/part-time staff.
  • Directed the daily operations of two remote offices, as well as the logistics in a warehouse environment.
  • Oversee the daily operations of Engineering and Construction groups within several Wire Centers located in Nassau County.
  • Counseled employees on all aspects of daily operations including, company policies, safety regulations and training.
  • Managed the daily operations for multiple branches while adhering to corporate, regulatory and audit guidelines.
  • Create and implement processes and proper work procedures for daily operations and circumstantial situations.
  • Directed daily operations and P&L for Northeast region business units.
  • Worked with team to improve efficiency of managers and daily operations.
  • Assist Branch Manager in all aspects concerning daily operations of facility.
  • Managed daily operations of five units in a regional area.
  • Managed daily operations of testing goals, team training, and maintenance for 7 separate offices around the DFW area.
  • Manage daily operations and merchandising team for a $8M big box retailer.
  • Managed daily operations by leading staff and assessing their performance.
  • Manage Daily Operations of 30+ Members of Staff Recruit for Entry Level Positions Perform Quality Inspections Assure Customer Satisfaction

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8. Loss Prevention

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high Demand
Here's how Loss Prevention is used in Area Operations Manager jobs:
  • Coordinated Market Manager, Loss Prevention Managers, HR Managers facilitating teamwork and ensured exceptional training of employees.
  • Optimized inventory and oversaw loss prevention.
  • Managed overall operation and performance of three stores including sales, merchandising, staff development, loss prevention and inventory.
  • Initiated Bi/weekly face to face meetings with Clients to ensure the highest level of Customer Service and Loss Prevention Maintenance.
  • Controlled all P&L line items, Safety, Asset Management, Loss Prevention, Inventory & Compliance.
  • Completed a two week rotation, verified deposits, kept stores in compliance w/ loss prevention policy and procedures.
  • Collaborate with Loss Prevention Business Partners to development and execute business plans to achieve district shrink goals and objectives.
  • Conduct loss prevention audits and turnover less than 30%, lower than retail industry average.
  • Worked closely with loss prevention, area and store teams to decrease inventory losses.
  • Complete inventory, cash management and loss prevention audits.
  • Followed up with loss prevention on store issues.
  • Developed and implemented trainings to support loss prevention, operational proficiency and customer experience of front line branch personnel
  • Incorporated criminal background verifications and formal reference checks in the hiring process, and studied advanced strategies in loss prevention.
  • Perform CSR/customer resolu- tion, product ordering, training/coaching, loss prevention, cycle count, and physical inventory.

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9. Direct Reports

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high Demand
Here's how Direct Reports is used in Area Operations Manager jobs:
  • Manage Area Operations of 15 direct reports and over 1000 temp and temp to hire associates for 18 different client locations.
  • Managed 40 direct reports divided into 2 teams, each comprised of 1 Front Line Manager and 19 Engineers.
  • Recruit, mentor, and motivate a team of 14 direct reports and 80 dotted line reports.
  • Modeled, instilled and nurtured customer service posture for direct reports with all internal and external contacts.
  • Lead and develop up to 165 direct reports, including 6 Assistant Managers and 2 Area Managers.
  • Manage five facilities with 11 direct reports distributing $30 M of bulk and package product annually.
  • Direct reports include seven Field Service Supervisors, two Warehouse Technicians, and two Administrative Coordinators.
  • Managed a $64M operating budget with 6 direct reports and indirect responsibility for 200 associates.
  • Manage a retail operations team of 125 hourly and salaried employees with 15 direct reports.
  • Empowered direct reports, shared the plan and expectation leading to an engaged team.
  • Hired, supervised, and disciplined all direct reports in accordance with company guidelines.
  • Managed two direct reports; oversaw operations for the Western division.
  • Directed a team of 250 indirect reports and 15 direct reports.
  • Manage a $5M budget with 25 direct reports.
  • Manage over 300 associates with over 100 direct reports.
  • Managed 23 direct reports in a 1MM sq.
  • Managed 8 direct and 117 indirect reports.
  • Charged with 8 direct reports.
  • Direct reports included a staff of four managers and sixty hourly employees.
  • Directed 400 associates including 100 direct reports in an operations capacity while overseeing the proper sortation of thousands of packages daily.

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10. Logistics

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high Demand
Here's how Logistics is used in Area Operations Manager jobs:
  • Assumed complete responsibility for inbound and outbound operations for the reverse logistics operations.
  • Trained and certified in international & regional transportation logistics requirements for our facility.
  • Reduced overall freight cost by 20% by implementing a 3PL logistics company while increasing load factor by 15%.
  • Partner with Logistics to ensure scheduled loads arrive as expected or to reevaluate the engineering plan to capture all volume.
  • Spearheaded cleaning and maintenance logistics on behalf of 3,500,000-square feet of commercial building real estate throughout multiple properties.
  • Optimized procedures and processes for FM, Logistics, IT, and account management for Fortune 500 portfolio.
  • Coordinate with freight carriers and logistics team to ensure customer shipments reach their intended destinations on time.
  • Develop and maintain internal and external relationships with customers, customer service, sale and logistics.
  • Increased system profit margin 6% by devising and implementing technician logistics and scheduling Planner.
  • Deal with all vendors to ensure the logistics of all the locations are properly maintained.
  • Oversee purchasing of items, human resource compliance and allocation, and logistics support.
  • Managed all vaulting logistics including route distribution, scheduling, and nightly balancing.
  • Managed logistics for staff and equipment to include 12 boats and six helicopters.
  • Provided planning and logistics support for sales seminars and events for Division.
  • Advised Store Management in regard to hiring/firing and Parts Logistics.
  • Acted as a liaison between logistics, carriers and customers.
  • Organized logistics for transport of materials and equipment.
  • Manage all facets of logistics Plan, coordinate and implement special events.
  • weekend labor management, logistics improvement for the state of Florida.
  • Developed event logistics and ensured timelines and budgets were met.

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42 Logistics Jobs

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11. Osha

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high Demand
Here's how Osha is used in Area Operations Manager jobs:
  • Heightened safety management and awareness, closely adhering to OSHA and corporate objectives.
  • Achieved 66% reduction in lost-time incidents along with improvements in cleanliness and OSHA compliance in facility with $580M inventory.
  • Executed the highest standards of OSHA, local health and safety codes, and company safety and security policy.
  • Champion adherence to all safety and OSHA mandates as part of corporate commitment to an accident-free environment.
  • Manage OSHA and EPA standards for manual labor and hazardous materials up to and including waste.
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
  • Set up hazardous waste accumulation point to meet all OSHA and government standards.
  • Lead process improvement & Lean objectives in compliance with OSHA regulations.
  • Supplied entry level OSHA training for all new hire truck drivers.
  • Maintain OSHA, HIPAA and state compliance Assisting in Marketing
  • Achieved record low OSHA incident rates for worker injuries.
  • Participated in and conducted OSHA training for staff.
  • Supported all safety programs and OSHA compliance.
  • Chaired Queens OSHA Safety Committee.
  • Promote OSHA safety compliance through performing audits, and entering data into Gensuite.
  • Improved Hot Rolling OSHA recordable rate by 56%.

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12. Company Policies

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high Demand
Here's how Company Policies is used in Area Operations Manager jobs:
  • Lead company initiatives, and ensure maximum productivity, profitability and compliance with company policies and procedures.
  • Developed new company policies and procedures and created operational manual for entire company.
  • Enforced general company policies and issue coaching / disciplinary documentation to teammates.
  • Maintain adequate staffing levels and ensure compliance with company policies & procedures in conjunction with DOT & OSHA guidelines.
  • Maintained a broad knowledge of current laws and regulations to ensure that operations and company policies are legally compliant.
  • Ensured quality and productivity by corporate and company policies while meeting customer service goals with customers day to day.
  • Implemented and executed company policies, procedures, product training and on-site coaching through routine store visits.
  • Ensured that all restaurants were in compliance with company policies, and state and local regulations.
  • Understand and follow company policies, procedures, guidelines and local, state and federal laws.
  • Ensured company policies were upheld in order to avoid incidents.
  • Ensured all employees have complied with company policies and procedures.
  • Ensured staff compliance with all company policies and local laws.
  • Enforce Loss prevention, HR and Safety company policies.
  • Overlooked all business and operations for five stores; processed payroll, hired staff, coordinated schedules; enforcing company policies.
  • Insure that the company policies and procedures were adhered, initiate disciplinary action as appropriated for attendance and quality.
  • Ensured all company policies and procedures were followed Directly responsible for $1,000,000 a month region revenue roll-up.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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13. Oversight

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high Demand
Here's how Oversight is used in Area Operations Manager jobs:
  • Performed financial management and oversight functions including maintaining and evaluating account activity, paperwork, and payroll and budget reports.
  • Established individual compliance results tracking system that improved management oversight capabilities for NY and NE.
  • Delivered product on time through expert oversight to manufacturing and operations personnel.
  • Provide budgetary oversight, cost analysis & proposals and staffing recommendations.
  • Provide oversight on all aspects of functional area ranging from data entry to tier one support and quality control.
  • Provided leadership and oversight of eight dialysis facilities, seven acute programs, and three home therapy programs.
  • Provided oversight and direct supervision of hiring all staff within the Field Service Department.
  • Focus was oversight of quality assurance program and financial efficiency in the area.
  • Sole responsibility for the oversight and contracting of USO vendors and partners.
  • Hired, trained and provided regional oversight to branch Directors.
  • Directed budget planning and provided oversight for four multi-million dollar offices.
  • Trained users on Sterling & Click software and requested IT system enhancements to correct oversights before rolling out region and companywide.
  • Forecasted, planned and managed $13M operating expense budget with additional oversight of $15M capital expansion budget.
  • Provided oversight for the installation and maintenance of POTs and Special Services in the RI West Turf.

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14. Inventory Control

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high Demand
Here's how Inventory Control is used in Area Operations Manager jobs:
  • Acquired and managed all materials to support customer installations and infrastructure, including fleet management, inventory control and installation MOP.
  • Managed inventory control for equipment, modular units and supplies, verifying sources of information and developing monthly inventory reports.
  • Maintained all company records and inventory control of company vehicles and equipment.
  • Inventory control and equipment/vehicle maintenance administration.
  • Managed daily cash reports, invoicing & billing, obtained contracts with vendors, coordinated payroll, inventory control and ordering.
  • Manage at least 22 account, train, problem solve, invoice Quality control, inventory control, payroll, ECT
  • Direct accountability for regional inventory control, purchase and resale channels, employee training and development.
  • Coordinate all phases of shipping/receiving, purchasing, storage, maintenance, inventory control.
  • Protect company assets through; Audits, Inventory Control, & Expense Management.
  • Administer and lead planning, budget control, and inventory control/management.
  • Establish and maintained inventory control system for the managed area.
  • Managed all purchase and inventory control.
  • Oversee inventory control and vendor relations.
  • Supervised employees involved with inventory control and carry out responsibilities in accordance with company policies Conduct daily inventory analysis
  • Managed all day to day operations for 186 Pizza Warehouses Trained Warehouse personnel on safety, ordering and inventory control.
  • Inventory control procedures; Manage the communications with the distributors and vendors;
  • Oversee 15-30 stores * Inventory Control * Hiring and training of store managers

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15. Performance Reviews

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Here's how Performance Reviews is used in Area Operations Manager jobs:
  • Organized and facilitated bi-annual performance reviews with developmental plans for further growth with the company.
  • Conducted site inspections and performance reviews, enforced disciplinary and corrective action guidelines.
  • Cultivated effective team members and conducted performance reviews and coaching.
  • Conducted performance employee performance reviews.
  • Conducted monthly Manager's meeting; discussed sales/marketing strategies, and performance reviews for each location.
  • Managed performance reviews, maintained files and performed audits pertaining to the cash office.
  • Schedule shifts, supervise, and write up the performance reviews for all departments.
  • Monitored employee output within the departments, coordinate additional training and performance reviews.
  • General management, hired, oversaw training, coached, did performance reviews.
  • Conducted performance reviews and provided cross training to meet business needs.
  • Managed mid-year and yearly performance reviews for merit increases and promotions.
  • Participate in performance reviews and other activities that influence cost drivers.
  • Conduct annual performance reviews for Supervisors and hourly employees.
  • Conduct performance reviews with management team.
  • Conducted performance reviews for staff.

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16. Revenue Growth

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Here's how Revenue Growth is used in Area Operations Manager jobs:
  • Designed and implemented a sales support team, allowing Sales Representatives more time to pursue revenue growth.
  • Maintained 10% operating profit margin while achieving 8% revenue growth during company downsizing and retrenchment.
  • Recognized as #1 area out of five in revenue growth, 1994.
  • Restructured major account assignments to fit existing skill sets and promote revenue growth.
  • Developed methods to track region performance against set goals of utilization, revenue growth, and profit.
  • Ranked #1 in the company for customer service scores, #4 revenue growth, #1 ebitda growth.

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17. Business Development

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Here's how Business Development is used in Area Operations Manager jobs:
  • Provide operational leadership for multiple national accounts, including management and development of five Operation Directors and four Business Development Executives.
  • Provided day to day infrastructure and operational support to allow others to focus on business development.
  • Managed safe, cost-effective recycling center operations and business development.
  • Managed budgeting, program/process improvement and business development initiatives.
  • Partner with Business Development to leverage and pursue new business from the existing AT&T client.
  • Improved business development plan for legacy clinics that increased physician referrals by 30%.
  • Expanded business development by 20% through sales marketing with senior management.
  • Lead Project Coordinator for new business development and client's seasonal projects.
  • Launched business development plans designed to reach new customers and repeat clientele.
  • Report to the VP of Business Development.
  • Managed business development activities, revenue generation and risk management for four multi-million dollar office locations.
  • Sole business development responsibilities as branch operations executive.
  • Worked with Business Development to review business performance in Namibia Negotiated the sale of the Shell Aviation Business in Namibia.

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18. Key Performance Indicators

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Here's how Key Performance Indicators is used in Area Operations Manager jobs:
  • Managed customer relations, issue resolution, account reconciliation, key performance indicators and ensured standard operating procedures were adhered to.
  • Directed and managed the property operations of multiple properties to assure optimum performance and continual improvement in the Key Performance Indicators.
  • Manage warehouse overtime forecasting and provide routine key performance indicators.
  • Manage monthly customer Value Added Reviews for review of past Key Performance Indicators and identifying new opportunities for firm growth.
  • Maintained 95% network availability with Key Performance Indicators, Methods of Procedures and employee training.
  • Established goals, performance standards, metrics and Key Performance Indicators (KPIs) as a baseline for continuous improvement.

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19. Guest Satisfaction

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Here's how Guest Satisfaction is used in Area Operations Manager jobs:
  • Assisted in guest satisfaction by always practicing customer service excellence.
  • Worked daily to ensure that standards were being upheld, measured by ensuring that guest satisfaction scores were above corporate thresholds.
  • Cut food and labor costs by 16% while increasing sales, food/service quality and guest satisfaction.
  • Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
  • Led managers in improving guest satisfaction ratings.
  • Drive key scorecard measurements of profitability, market penetration, brand guest satisfaction, quality scores and associate satisfaction.
  • Monitored service quality, guest satisfaction, preventative maintenance and guest room cleanliness.

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20. Ensure Compliance

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Here's how Ensure Compliance is used in Area Operations Manager jobs:
  • Developed and conducted routine operational audits/inspections to ensure compliance with departmental and CMG policy and procedures.
  • Monitor business activities to ensure compliance with contractual agreements.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Conduct monthly audits of the branches to ensure compliance with regulations and proper procedure.
  • Direct workforce and asset protection activities, and ensure compliance with Loss Prevention policies.
  • Monitor daily revenue and throughput and ensure compliance with payroll budgeting.
  • Conduct weekly audits to ensure compliance with 5S and safety standards.
  • Utilized specialty personnel to ensure compliance with any state or federal guidelines (i.e.
  • Conduct pre-audits at hub offices to ensure compliance with corporate and state regulations.

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21. Cost Savings

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Here's how Cost Savings is used in Area Operations Manager jobs:
  • Decreased expenses and drove operational improvements, refining cost structure and identifying opportunities for cost savings.
  • Draft white paper proposals concerning process improvements to induce cost savings and increase productivity.
  • Base manager in Chinchilla Australia Accomplishments Identified cost savings and implemented new procedures.
  • Led lean principles and 5S design into packing process that will result in over $500,000 of estimated annual cost savings.
  • Recommend and implement changes in personnel, procedures, and/or equipment in order to improve production and achieve cost savings/efficiency.
  • Work Processes reviewed with Halliburton staff for Cost Avoidance and Cost Savings to enhance work productivity and performance.
  • Lead a quality project which reduced quality DPMO by 218% and cost savings of $1M annually.
  • Utilized Lean and Six Sigma methodologies to streamline facilities that facilitated a cost savings of $790,000.
  • Drive improvement initiatives that resulted in $600K annual cost savings or efficiency gains.
  • Lead a six-sigma project resulting in waste reduction and cost savings of $2M.
  • Helped with initiation and implementation of paperless work order completion processes for cost savings.
  • Evaluate all areas of potential cost savings and Tech level detail spending.
  • Energized and drove Utility Cost Savings on can & bottle line operation.
  • Validated substantial cost savings from the previous processes in place.
  • Developed cost savings and cost effectiveness methodology on radiological survey process and won site award for cost savings over 150M$.
  • Delivered real cost savings of over $800K to Eaton through the use of six sigma and other continuous improvement tools.
  • Achieved 14% cost savings in renegotiations with service vendors.
  • Cost reduction program (total process improvements cost savings of over [ ]

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22. Retail Store

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Here's how Retail Store is used in Area Operations Manager jobs:
  • Maintain working relationships with over 50 retail stores supplying last mile supply chain work to said network.
  • Supervised cleaning technicians for 13 different locations of a large chain of retail stores.
  • Supervised operations of twenty (20) retail stores in Louisiana and Mississippi.
  • Managed objectives set by Regional Director of Operations for retail stores.
  • Monitored expenses, inventory; and hiring practices of retail stores.
  • Open and maintain retail stores throughout Metro Atlanta and beyond.

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23. Project Management

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Here's how Project Management is used in Area Operations Manager jobs:
  • Advanced through positions of increased accountability for operations and project management based on consistent exceeding goals and expectations.
  • Project management responsibility for job account totaling approximately 2,900,000 SF of office space with Shell Administrative Services.
  • Collaborate with Project Management, direct scheduling and budgets in all areas of operational development.
  • Managed all operational facilities contracts, project management, renovation and logistics.
  • Project Management responsibility for job account totaling approximately 2,000,000 SF of office space through-out the Houston area.
  • Performed project management duties for the City of San Francisco Microwave installation project.
  • Project Management of LED Street Light Conversions with Municipalities, Commercial Markets.

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24. Curriculum Development

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25. Staff Members

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Here's how Staff Members is used in Area Operations Manager jobs:
  • Promoted measurable success by building professional relationships with key stakeholders including Corporate Leadership, Radiologists, and staff members.
  • Establish and implement departmental policies, goals, objectives, and procedures conferring with staff members as necessary.
  • Attend weekly management meetings to determine weekly tasks and execution tactics for myself and other staff members.
  • Developed marketing plans and coordinated weekly meetings with staff members to assist in growing and marketing business.
  • Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
  • Recruited, trained and mentored fifteen hourly staff members, promoted to management positions.
  • Recruit, hire, train and develop all new management and existing staff members.
  • Managed 7 to 11 company/franchise owned restaurants including up to 150 staff members.
  • Provide direction to staff members in a positive and productive manner.
  • Hired and trained key staff members.
  • Hired,trained employees as well as existing staff members.
  • Directed staff members in regards to pro forma creation, inventory, ordering and board of health regulations.

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26. Inventory Management

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Here's how Inventory Management is used in Area Operations Manager jobs:
  • Implemented new Inventory Management/Re-ordering System, increasing inventory turns and improving branch fill rates.
  • Involved in several projects that focus on inventory management and space utilization
  • Created and implemented Asset Protection Program (APP) which measured store performance relative to revenue and inventory management.
  • Established training topics and goals to enhance performance and reach desired benchmarks in inventory management.
  • Track profit/loss performance and conduct inventory management for Cost of Goods Sold.
  • Managed bar cost of sales through inventory management system and troubleshooting variances.
  • Utilize various management reports, matrixes, inventory management systems, expense ledgers, etc.
  • Full P&L & budget responsibility Development and training of all mgmt staff Ordering & Inventory management Food cost management

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27. Annual Sales

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Here's how Annual Sales is used in Area Operations Manager jobs:
  • Marketed tours to 300 college and high school accounts and directly managed 100, meeting 96% of annual sales goals.
  • Manage day to day operations of a $105 million annual sales unit plus $6+ million in inventory.
  • Increased territory sales volume by a minimum 8% annually, with annual sales in excess of $8,000.000.00.
  • Provide leadership and direction for a team of 24 store managers with annual sales volume of $28M.
  • Provide the overall supervision and performance of 20 locations generating over $50 Million in annual sales.
  • Led 62 unit area in Alabama and Mississippi with $40 million in annual sales.
  • Managed a territory with annual sales revenue of $22 million.
  • Market Manager for annual sales of $1.5 million.

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28. Action Plans

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Here's how Action Plans is used in Area Operations Manager jobs:
  • Monitored and evaluated operations and developed action plans to maximize company efficiency and supervised the implementation of process improvements.
  • Developed daily/weekly action plans for a team of 30 -100 associates to ensure departmental goals and achieve customer promise.
  • Develop and implement action plans to understand, improve or address issues and areas of opportunity in the company.
  • Briefed status to Executive Management, providing suggestions for action plans to correct problems or enhance results.
  • Detailed reporting and analysis of key revenue management items and development of action plans with struggling branches.
  • Collaborated with District Manager to identify process inefficiencies and prepare action plans for submission to VP.
  • Performed root cause analysis and implemented action plans to address service outages 24x7.
  • Develop action plans to ensure achievement of annual objectives.
  • Develop action plans to improve overall performance.
  • Approved monthly Branch Action Plans that were core to Alabama response success.
  • Measured outbound package missorts using Statistical Process Control charts initiating action plans during out of control periods.

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29. Customer Relations

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Here's how Customer Relations is used in Area Operations Manager jobs:
  • Created first strategic partnership with Walmart Operations market managers and expanded penetration to regional managers to improve customer relations with Walmart.
  • Supported Vice President of Engineering with existing customer relationships and coordinating project activities with field supervisors.
  • Develop and maintain professional customer relations by identifying and meeting customer needs.
  • Maintain strong customer relationships through frequent correspondence and by providing swift solutions.
  • Fostered customer relations as a basis for retention and area business expansion.
  • Promoted positive customer relations and supported installation and maintenance organization.
  • Develop and maintain customer relations.
  • Established vital area customer relationships.
  • Support the District Service Management Team through customer relations, audit and administrative assistance.
  • Managed the on-site customer relationship, including owners and commercial tenants.
  • Build customer relations to maintain retention and/or gain new clients.
  • Maintain customer relations concerning the completion of Engineering work orders.
  • Establish and maintain customer relations.
  • Manage customer relationships with Starpoint ensuring continued customer service and invoicing accuracy.

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1 Customer Relations Jobs

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30. Kaizen

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Here's how Kaizen is used in Area Operations Manager jobs:
  • Facilitated Kaizen events to analyze, optimize & design new processes to increase productivity and efficiency.
  • Led the standard work implementation of Pack Complete during the roll-out and honored with Kaizen of the Month in North America.
  • Executed numerous area Kaizens, problem solving, and 5S events leading to substantial savings and a reduction in area downtime.
  • Led kaizen and other process improvement initiatives that resulted in $400,000+ in productivity gains and lowering of operating costs.
  • Trained over 1000 associates as well as managers on how to perform change management events (Kaizen events).
  • Reduced the Fulfillment Center annual cost by $180k by decreasing In-direct labor by 20 hours through a Kaizen.
  • Led Kaizen project: o Educated associates on lean principles, process mapping and data analysis.
  • Review end to end operational procedures to optimize efficiency and reduce waste through Kaizen principles.
  • Directed Kaizen blitz in DVD/CD area that reduced unit completion time by 31%.
  • Selected to develop the Kaizen process for finishing break pads made in outside departments.
  • Participated in a Pack Complete Kaizen event off-site before the implementation at our location.
  • Led a product refurbish kaizen that has saved the company 3 million dollars YTD.
  • Reduced paint defects found in dock audits from 4 to 2.3 though Kaizen efforts.
  • Championed the Continuous Improvement/Lean Processes throughout the facility, leading several Kaizen events.
  • Managed a Kaizen improving profit margins on overall product line by 47%.
  • Directed Six Sigma, KAIZEN and 5S methodologies in production workflow processes.
  • Lead and Co-Lead multiple Kaizens to improve safety, quality and productivity.
  • Partnered with associates and managers to develop ideas leading to a Kaizen event saving approximately $660,000 per annum.
  • Directed 2 Kaizen events to streamline outbound process' saving Amazon over [ ] in less than 12 months.
  • Led Kaizen project streamlining and reducing the need for manual sortation in our packing operation.

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31. Company Standards

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Here's how Company Standards is used in Area Operations Manager jobs:
  • Monitored all security and customer service issues and directed appropriate response in a manner consistent with company standards.
  • Support District Manager to ensure enforcement of company standards and procedures, including safety rules and regulations.
  • Advanced the internal audit program to insure guest satisfaction/safety/company standards.
  • Performed food safety audits assuring company standards achieved.
  • Insured that facilities met or exceed optimal potential in all areas and were operated in accordance with all company standards.
  • Manage monthly sales figures and follow up with store managers to ensure stores are performing up to company standards.
  • Managed labor and expenditures to meet or exceed both efficiency levels and company standards.
  • Have used a declining budget to increase department s efficiency rating to company standards.
  • Maintain company standards of cleanliness for Missouri/Kansas State Surveys at all times.
  • Audited other service centers to ensure compliance to company standards.
  • Maintain compliance with company standards to perform all maintenance activities.
  • Resolve complex customer issues according to company standards.
  • Maintain stockrooms to company standards.
  • Assumed additional responsibilities of running multi-plant operations resulting in new acquisition being fully integrated with current company standards within six months.
  • General Manager Raised overall hotel evaluation score by restoring a distressed property to Company standards.
  • Communicate weekly Profit and Sales Analysis Reports to meet company standards.

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32. Performance Management

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Here's how Performance Management is used in Area Operations Manager jobs:
  • Developed and Implemented performance management plan and methodology to enable team to meet value-added and prescriptive performance expectations.
  • Implemented wide range of advancements including, automation, just-in-time service delivery, and performance management systems.
  • Supervised store-level management, providing ongoing training and performance management to ensure attainment of revenue goals.
  • Supervised 16 direct reports utilizing performance management reviews to meet goals and objectives.
  • Coached and mentored direct reports to support ongoing performance management and development.
  • Maintained strong focus on training, performance management, and employee development to improve performance.
  • Develop and promote succession planning, training and development, and performance management.
  • Performed all hiring, firing, performance management and coaching for my team.
  • Charged with hiring selection, performance management, and disciplinary actions.
  • Created Performance Management Expectations for Supervisors and Technicians that encompasses Safety, Productivity, Increased Customer Satisfaction and Employee Engagement.

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33. Annual Budget

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Here's how Annual Budget is used in Area Operations Manager jobs:
  • Prepared annual budgets in support of existing and future financial requirements.
  • Participate in strategic planning and annual budget preparation.
  • Developed annual budget and reported monthly variances.
  • Managed annual budget, sales and profit plans for 11 service centers throughout Texas, Louisiana.
  • Coordinate and consolidated annual budget ($85m) and monthly forecast with area sales management.
  • Oversee 12 locations across 3 geographical regions, 108 employees w/ 10m annual budget.
  • Prepare and present annual budgets for all locations to the company senior management team.
  • Develop, maintain and manage the annual budget for both DTV sites.
  • Managed and directed both the annual Budget and Quality Control programs.
  • Directed and adhered to an annual budget of $2.2 million.
  • Produced annual budgets and re-estimates, and financial analyses.
  • Prepared annual budget and budget reports and made recommendations.
  • Administered a $2M annual budget for supplies.
  • Assist with annual budget for assigned accounts.
  • Assist Branch Manager with annual budget.
  • Provide input into annual budget.
  • Prepared and maintained annual budgets.
  • participate in development of gas plant annual budgets for three electrical generation

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34. Day-To-Day Operations

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Here's how Day-To-Day Operations is used in Area Operations Manager jobs:
  • Advanced to hold responsibility for directing day-to-day operations of five hotels in busy Maryland/DC Metro market.
  • Maintained consistent involvement in the day-to-day operations that allowed the entire operation to become more efficient.
  • Ensured effective and efficient day-to-day operations in accordance to hotel policies and procedures and as directed by the General Managers.
  • Managed day-to-day operations for four service install facilities of 15,000 lighting product SKU s with over 1,400 service accounts.
  • Managed Customer Service, day-to-day operations, sales and training in three $12+ million dollar operations.
  • Managed day-to-day operations of an administrative placement office in Miami, FL.
  • Developed teams to oversee and run the day-to-day operations of a facility.
  • Directed the day-to-day operations for first shift packing and shipping operations.
  • Managed the day-to-day operations of 18 Client security sites.
  • Manage the day-to-day operations of North Jersey security sites.
  • Managed all day-to-day operations in a large 20 million dollar regional geographic office as a service company for American Coin/Sugarloaf.
  • Oversee all day-to-day operations for the Spartanburg location.

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35. Verizon

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Here's how Verizon is used in Area Operations Manager jobs:
  • Interviewed over 65 management candidates for roles within various Verizon organizations.
  • Represented Verizon as contributing member of Queens County Safety Committee.
  • Named to Verizon's regional productivity improvement team.
  • Trained ~ 75 employees in the proper installation and turn-up procedures of non-traditional voice and data services on the Verizon network.
  • Improved customer experiences by evaluating consumer index scores and providing constructive feedback to the leadership teams throughout the Verizon footprint.
  • Managed the daily sales and operation of multiple franchise (Verizon Wireless Premium Retailer) locations in western NY.
  • Considered as an expert in project managing and the evaluation of all complex projects across the Verizon footprint.
  • Ordered and maintained backbone transport (DS3) and served as direct liaison with Verizon and SNET.
  • Managed Verizon's initial FiOS deployments in 27 wire centers across New York state.
  • Provided Field Support and testing for Verizon's Splice Service Technicians.
  • Managed the Verizon Incentive Plan.
  • Spearheaded several productivity improvement measures that are still used by Verizon associates today.
  • Awarded Telecom Leaders Circle recognition for work on the NYC Local Franchise Agreement of Verizon TV services.
  • Supervised the Air Pressure Control Dispatch center for eight states across the Verizon copper footprint.
  • Served as the Dispatch Department representative for the Verizon/Frontier transition team.

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36. Sigma

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37. Corrective Action

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Here's how Corrective Action is used in Area Operations Manager jobs:
  • Reviewed and educated cost control opportunities taking corrective action as needed and suggested alternative courses of action.
  • Implemented managerial live work performance observations on low performing technicians, identified and addressed corrective action measures.
  • Managed and implemented company employee corrective action processes as needed working closely with HR management.
  • Prepared reports, made recommendations and implemented corrective action for improved methods and procedures.
  • Identified the driver of less than satisfactory technician performances and implemented corrective actions.
  • Review all safety incidents reported and implement corrective actions daily.
  • Recommend corrective actions, perform follow-up inspections.
  • Interview, hire, and train new employees and when necessary enforce corrective actions plans with current employees.
  • Measure and evaluate results, comparison to plan and implement corrective actions to accomplish goals and objectives.
  • Reviewed financial and clinical outcomes with managers, analyze variances, initiated and led corrective action.
  • Conduct routine quality audits to ensure work progresses according to the specifications and initiate corrective actions.
  • Coordinate, arrange, and supervise corrective action in response to customer concerns.
  • Prepared corrective action plans for NYS deficiencies of patient service centers.
  • Investigate complaints about service and take corrective action.
  • Led daily production requirements scheduling Product quality, led engineering failure analysis and corrective actions.

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38. Customer Base

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Here's how Customer Base is used in Area Operations Manager jobs:
  • Improved customer satisfaction, including international customer base.
  • Respond to all aspects of telecommunications requirements for this top customer base, which generates over $250 million in revenue.
  • Optimized product cost, quality, and delivery; resulting in better support to current customer base.
  • Maintain and provide services for a customer base of 62,000 and the management of 53 employees.
  • Manage companies, maintain customer base, customer service, inspect, and train.
  • Contribute to local marketing campaigns and initiatives to increase market share and customer base.
  • Implemented WMS system changes to accommodate multiple business needs for diversified customer base.
  • Provide leadership to 125 employees serving a customer base of 226,000.
  • Key Achievements: Implemented innovative marketing strategies which resulted in 12% growth of customer base over a three year period.

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39. Service Levels

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Here's how Service Levels is used in Area Operations Manager jobs:
  • Achieved superior customer service levels to contracted clients in multiple geographically diverse territories.
  • Maintained customer determined service levels.
  • Ensured optimal customer service levels.
  • Managed cost management, billing, personnel, process improvement and meeting established service levels for multiple sites in two states.
  • Managed Area with one of company s strongest outcomes for service levels, forecast accuracy, weeks-on-hand inventory and inventory shrink.
  • Coordinated all the hiring, training and development for 7 departments to maintain service levels.
  • Achieved record high service levels, Corporate earnings and sort productivity.
  • Ensured all service levels, response times and goals were met.

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40. Customer Complaints

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Here's how Customer Complaints is used in Area Operations Manager jobs:
  • Directed the attainment of metric objectives, new product launches/enhancements and resolved customer complaints.
  • Handled Customer complaints when escalated.
  • Right away I was able to adapt and give incredible customer support and invent efficient ways to handle customer complaints/problems.
  • Partnered with all internal departments for the purpose of supporting customer service needs and customer complaints, collaboratively.
  • Increased sales by 10% and reduced customer complaints to less than 1%.
  • Oversee response to customer complaints and requests, with focus on strengthening retention.
  • Resolve customer complaints and service issues.

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41. Cost Control

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Here's how Cost Control is used in Area Operations Manager jobs:
  • Assessed weekly production plans and managed staffing to outbound distribution forecasts to align with monthly budgets and cost control.
  • Focused and successfully ensured profitability, by increasing GOP, evaluating monthly PAL and cost controls.
  • Promoted initiatives for revenue enhancement, cost control, contracting, financial review, and budgeting.
  • Oversee operations of Midway gaming area with emphasis on staffing and cost control.
  • Cost control-food, labor, etc Guest Service; Cleanliness; Training/Staffing.
  • Implemented Cost Controls by identifying new processes for corrective measures.
  • Managed cost controls and control expenditures for the region.
  • Developed cost control measures to increase bottom line profits.
  • Maintained cost control strategies to ensure healthy profit margins.
  • Created cost control spreadsheet tool for daily cost management.
  • Cost Control: Maintain and grow revenue of existing Clients/Programs.
  • Labor & cost controls Strategic menu planning

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42. Sales Goals

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Here's how Sales Goals is used in Area Operations Manager jobs:
  • Support the sales efforts by assisting in the development of budgeted sales goals.
  • Established sales goals and quotas for branch personnel to insure profitability.
  • Assumed sales responsibilities and achieved 102% of sales goals * Received corporate recognition award for leadership during 9/11 crisis response

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43. Quality Standards

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Here's how Quality Standards is used in Area Operations Manager jobs:
  • Ensured that technicians were trained, coached and promoted to use top quality standards and methods during the installation processes.
  • Estimate costs and set quality standards.
  • Ensured that all health and safety guidelines were followed Estimated costs and set quality standards.
  • Reviewed Abstractors Value Score reports to maintain quality standards.

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44. GM

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Here's how GM is used in Area Operations Manager jobs:
  • Facilitated various segments of the colleague orientation and training for newly hired marketing associates.
  • Maximized revenues through Yield Management, analysis of market segment, competitive surveys, and P&L control.
  • Implemented Hertz Improvement Processes and Lean Six Sigma principals to problem solve and turn Key Performance Index metrics around.
  • Assist GM in maximizing sales, productivity, and profits by meeting and exceeding sales budgets while minimizing shrink.
  • Identified business to business market opportunity and grew segment from 10% to 40% of store revenue.
  • Provided reporting to Distribution GM and Director for operational meetings with VP level and above.
  • Sound Judgment and Decision-making - Apply broad knowledge and business ethics when addressing issues.
  • Follow all Lean Six Sigma provisions and ensure warehouse is utilizing lean initiatives.
  • Serve as acting General Manager in absence of GM.
  • Promoted 6 Department Heads and 1 GM.
  • Participated in Six Sigma training.
  • Exceeded GM Budget target eight consecutive years by a total of $1.1M (FY07 - FY14).
  • Hired, trained, coached and supervised 6 GM's and 100+ line employees.
  • Led Wireline & perforating business segment for the Area covering TX, OK, AR, KS.
  • Direct and manage project lifecycle from beginning to end including GM and Project Cost Adherence.
  • Led Wireline & perforating business segment for the Country covering Eastern and Western Canada.
  • Developed innovative strategies to change how people think about the Wegmans brand.
  • Collaborate with GM to create business operating and financial plans.
  • Hired train and developed Gm's Agm.

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45. YOY

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Here's how YOY is used in Area Operations Manager jobs:
  • Reduced YoY operating expense by 15% through collaboration and efficiency improvements.
  • Exceeded YOY GOP at all sites by 118.8% while maintaining an average Occupancy Index 114.6%.
  • Increased production numbers YOY by 35% with record sales numbers.
  • Managed an increase of 50% more inbound loads YOY.
  • Improved employee and customer engagement scores YOY.
  • Increased YouCan Revenue from YOY Avg.
  • Average YoY revenue growth 26%.
  • Increased YOY production up 35%.
  • Decreased department costs 2% YOY last three years by effectively coordinating staff to meet forecasted work flow.

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46. Market Share

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Here's how Market Share is used in Area Operations Manager jobs:
  • Establish professional relationships with government agencies, businesses, individuals and associations that enable the company to increase market share.
  • Ensured increased market share, throughout down market, by recruiting and training top performing sales force.
  • Directed improvements in targeting new customers and increasing total available market share by 10% annually.
  • Inspire and be a catalyst for new ideas, outside-the-box thinking and increasing market share.
  • Expanded new office locations which grew market share by 25%.
  • Market Share Improvement Year Over Year.
  • Expand every assigned account relative to market share, product distribution, spaceallocation, sales volume, and customer service.

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47. Operational Efficiency

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Here's how Operational Efficiency is used in Area Operations Manager jobs:
  • Partner with other managers to balance labor and ensure operational efficiency while meeting or exceeding operational goals.
  • Directed the manufacturing process and operational efficiency procedures to achieve goal of first run capability.
  • Formulated and administered improvement in systems and procedures to resolve problems and operational efficiency.
  • Implemented process correlating labor statistics with budget, improving DMCAO Brussels' operational efficiency.
  • Implement new processes that have improved operational efficiency.
  • Coordinated team of loan processors for operational efficiency.
  • Performed Kaizen test to improve operational efficiency in imaging center.

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48. Operational Performance

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Here's how Operational Performance is used in Area Operations Manager jobs:
  • Improved operational performance 11% in 4 months by reducing scrap, improving operational efficiency, and labor costs.
  • Exceeded all operational performance metrics in 2008.

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49. New Accounts

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Here's how New Accounts is used in Area Operations Manager jobs:
  • Directed eight person sales and two person warehouse team with district goals in sales/ profit as well as new accounts.
  • Coordinated Sales strategy, weekly sales meetings, goals and objectives, sales promotions, and solicitation of new accounts.
  • Assisted with the business growth and expansion of new accounts and ensuring the successful operation of these accounts.
  • Vacuum Repairs, start new accounts, conduct Quality Control, Excellent Customer Service Skills.
  • Developed new business through obtaining leads from customers and set up new accounts.
  • Assist with the start-up of new accounts.
  • Secured 40 new accounts in 2007, University of Maryland, Saxby"s coffee and multiple major hotels in the

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50. Ebitda

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Here's how Ebitda is used in Area Operations Manager jobs:
  • Lead assimilation of private company into corporate environment Improved EBITDA with implemented efficiency metrics Lead diverse management teams throughout Colorado 1.
  • Lead managers to a successful area with 48% EBITDA, 52% growth increase and good patient care.
  • Educate general manager on P&L to be able to meet the 23% EBITDA required by corporate.
  • Lead Team through Business Transformation resulting in improved EBITDA, while reducing revenue risks.
  • Contributed $75MM in gross revenue and $12MM EBITDA to the organization.

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Area Operations Manager Jobs

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20 Most Common Skills For An Area Operations Manager

Customer Service

16.7%

Safety Program

15.2%

ISO

9.7%

Financial Performance

8.5%

Human Resources

5.3%

Process Improvement

4.8%

Daily Operations

4.5%

Loss Prevention

4.5%

Direct Reports

4.1%

Logistics

3.4%

Osha

2.8%

Company Policies

2.7%

Oversight

2.6%

Inventory Control

2.4%

Performance Reviews

2.4%

Revenue Growth

2.4%

Business Development

2.3%

Key Performance Indicators

2.0%

Guest Satisfaction

1.8%

Ensure Compliance

1.7%
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Typical Skill-Sets Required For An Area Operations Manager

Rank Skill
1 Customer Service 12.6%
2 Safety Program 11.5%
3 ISO 7.4%
4 Financial Performance 6.4%
5 Human Resources 4.0%
6 Process Improvement 3.6%
7 Daily Operations 3.4%
8 Loss Prevention 3.4%
9 Direct Reports 3.1%
10 Logistics 2.6%
11 Osha 2.1%
12 Company Policies 2.0%
13 Oversight 2.0%
14 Inventory Control 1.8%
15 Performance Reviews 1.8%
16 Revenue Growth 1.8%
17 Business Development 1.7%
18 Key Performance Indicators 1.5%
19 Guest Satisfaction 1.4%
20 Ensure Compliance 1.3%
21 Cost Savings 1.2%
22 Retail Store 1.2%
23 Project Management 1.1%
24 Curriculum Development 1.1%
25 Staff Members 1.0%
26 Inventory Management 1.0%
27 Annual Sales 1.0%
28 Action Plans 1.0%
29 Customer Relations 0.9%
30 Kaizen 0.9%
31 Company Standards 0.9%
32 Performance Management 0.9%
33 Annual Budget 0.9%
34 Day-To-Day Operations 0.9%
35 Verizon 0.8%
36 Sigma 0.8%
37 Corrective Action 0.8%
38 Customer Base 0.8%
39 Service Levels 0.7%
40 Customer Complaints 0.7%
41 Cost Control 0.7%
42 Sales Goals 0.7%
43 Quality Standards 0.6%
44 GM 0.6%
45 YOY 0.6%
46 Market Share 0.6%
47 Operational Efficiency 0.6%
48 Operational Performance 0.6%
49 New Accounts 0.6%
50 Ebitda 0.5%
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58,316 Area Operations Manager Jobs

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