A good area sales representative job description should include a few things:
- Summary of the role
- List of responsibilities
- Required skills and experience
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an area sales representative job description:
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
Your mission (should you choose to accept it) is to provide collections/receivables management phone support for one or more clients at our contact center facility. In this role, you will be assisting customers with making outstanding payments for clients. You’ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offering assistance and payment options.A strong relationship between our clients and their customers starts with you – so only the awesome need apply!
KEY JOB RESPONSIBILITIES
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Handles various incoming and outgoing collections-focused phone calls
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Resolves customer questions, complaints and collections inquiries in a professional, helpful manner
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Connects with existing and potential customers and aims to resolve inquiries related to receivables management
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Utilizes computer system to verify and document customer requests
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Talks to customers over the phone to resolve their questions or concerns
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Maintains and updates customer information as necessary
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Calmly attempts to resolve and de-escalate any issues
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Escalates calls to supervisor when necessary and appropriate
WHY JOIN ALORICA?
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of
Making Lives Better with Alorica
, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:
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Paid training
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Flexible training schedules
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Medical and dental benefits
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Paid time off
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Paid holiday
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Retirement planning options (401(k))
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Employee discounts through client programs
Working at Alorica means potentially having the freedom to explore all kinds of career options – from customer service, collections, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed – because when you’re at your best, that’s when we’re at
our
best. So what do you say? Ready to take the next step?
By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number "63879". Message & data rates may apply. Please refer to our privacy policy for more information.
