Business & Quality Assurance Analyst - New York City Department of Education
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
Ares Enterprise LLC, a Woman-Owned Small Business (WOSB) and trusted federal technology partner, is seeking a Business Analyst to support our proposed work with the New York City Department of Education (DOE) under the Facilities Application Support Project. The DOE, the largest school system in the nation serving over 1.1 million students across 1,800 schools, aims to enhance and modernize its Division of School Facilities (DSF) applications through this initiative.
This is a contingent, project-based position expected to begin around January 2025 with a 24-month period of performance, pending contract award.
The Business Analyst will collaborate with DOE's Division of Instructional & Information Technology (DIIT) and Ares project leadership to gather, analyze, and document business and technical requirements for key systems such as Water Testing Management, AHERA Management System, and Capital Management and Building Surveys. This role will support efforts to streamline processes, automate workflows, improve reporting capabilities, and strengthen system integrations-all in alignment with DOE's vision of Equity and Excellence for All.
As the Business Analyst at Ares, you will be responsible for assigning workloads, monitoring progress, and delivering monthly status reports. Additionally, you will perform risk management, oversee agile processes, and make management and operational decisions to maintain the required quality standards. Follow standard Agile Scrum management and development processes, including documenting requirements and design in user stories, conducting daily scrum meetings, weekly backlog grooming sessions, sprint planning meetings, sprint feature demos, and sprint retrospective meetings.
As a member of our team, your role will involve collaborating closely with the Product Owner to enhance our Product Backlog. This includes the creation and refinement of essential artifacts such as User Stories, User Story Maps, Business Process Diagrams, and other materials that support Agile Software Development. You will also play a vital part in ensuring that User Stories meet the Definition of Ready criteria, are clear, concise, and include well-defined acceptance criteria. Additionally, you will work closely with the Scrum Team to refine and estimate User Stories.
In terms of testing, you will be responsible for developing test cases, executing them, and meticulously documenting the results of test coverage and any issues encountered when necessary. Your role will also encompass documenting requirements and designs within user stories, incorporating acceptance criteria, User Interface (UI) mockups, workflow diagrams, and other relevant documentation. All user stories will be stored in the Agile tracking software tool provided by the customer.
Furthermore, as part of your Scrum Master responsibilities, you will serve as a Scrum Master for the Scrum Team. In this capacity, you will direct and facilitate Scrum practices, ceremonies, and events following the guidelines outlined in the Scrum Guide. You will ensure that all Scrum events, including the Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective, are conducted efficiently and effectively within their designated time frames.
Supporting the Product Owner is another critical aspect of your role, where you will assist in defining effective Product Goals and managing the Product Backlog. Additionally, you will actively work to remove any barriers that may hinder collaboration between stakeholders and the Scrum Team, fostering a culture of cooperation and efficiency.
Finally, your commitment to continuous improvement will be highly valued, as you will help the Scrum Team refine and enhance its practices within the Scrum framework. This ongoing pursuit of increased productivity and product quality will be a core part of your role. Join our team and play an integral role in shaping our Agile Software Development processes and achieving excellence in our projects.
Requirements:
Must be a US Citizen
Bachelor's degree or equivalent experience
7+ years of Experience
Proficient in MS Visio, MS Project, MS PowerPoint
Strong knowledge of Agile Scrum principles and practices
Strong documentation experience is a must
Experience in user story refinement, backlog management, and test case development
Excellent communication, facilitation, and problem-solving skills
Ability to work collaboratively with cross-functional teams and stakeholders
Preferred Qualifications:
Scrum Master certification (e.g., Certified ScrumMaster) is a plus
eMITS Employee Resume Capture
Ares Corporation job in McLean, VA
If you are a current or former eMITS employee who would like to submit an updated resume for future opportunities, please submit your information here.
Auto-ApplySecurity Administrative Professional
Arlington, VA job
Job ID 485856 Posted since 19-Nov-2025 Organization Country Functions & Departments Field of work Internal Services Company Siemens Government Technologies, Inc. Experience level Early Professional Job type Full-time Work mode Office/Site only Employment type Permanent
Location(s)
* Arlington - Virginia - United States of America
Siemens Government Technologies (SGT) is seeking a highly experienced individual for a position as a Security Front Desk Admin / Security Support. The ideal candidate has the initiative to expand their knowledge in the security facility space and is willing to further develop in that area of expertise. Responsibilities will be broad but mainly focus on Front Desk Admin tasks in support of the corporate office and the Facility Security Officers, Senior FSO and AFSO. As a member of the corporate security team, you will provide assistance to multiple levels of the business in regard to personnel, facility and physical security actions. The primary work location will be Crystal City, VA (onsite) and will report to the Senior Facility Security Officer. Standard hours are 8:00 AM - 5:00 PM, Monday - Friday.
Key Functions/Duties:
* Greeting clients and visitors upon their arrival following standard operating procedures which include issuing of visitor badges, completion of sign-in logs, and connecting them with the appropriate party. Escort visitors to appropriate relocation, if necessary.
* Responsible for processing visitor requests for upcoming meetings and validating parking requests.
* Responsible for personnel badge creation for new personnel and badge collection for departed personnel.
* Responsible for cameras system.
* Answer phone calls in a timely manner and direct calls accordingly.
* Managing scheduling of meetings and conference rooms.
* Responsible for maintaining the visitor logs.
* Maintain daily log of all actions performed throughout the day.
* Copy, file and maintain paper or electronic confidential documents and records.
* Handle incoming and outgoing mail; process and distribute mail accordingly internally.
* Update various databases with private employees, or other confidential information.
* Responsible for Building Management work orders.
* Responsible physical security measures to prevent unauthorized access to facilities, equipment, and resources, thereby protecting personnel and property from potential damage or harm.
* Secure premises and personnel by patrolling floors, monitoring surveillance equipment, and access points.
* Maintain lobby, security desk and break area in a neat and orderly manner at all times and responsible for maintaining stock inventory.
* Provide assistance in the protection of safes.
* Provide support to the Assistant and Senior Facility Security Officer (FSO) with any additional relevant tasks.
* Provide support with any additional relevant tasks delegated by management or FSO.
Requirements:
* Experience maintaining databases.
* Proficiency in Microsoft Office
* Effectively work with people at all levels, from support staff to senior executives; willingness to contribute wherever needed, providing support for operational activities, day-to-day needs, and special events.
* Demonstrate strength in problem solving.
* Customer Service - Ability to interact in a friendly, approachable, and professional manner with internal and external customers.
* Competence - Attention to detail regarding spelling and grammar skills, solid working knowledge of MS office.
* Communication - Excellent communication skills, ability, think on their feet, great listening skills, and have ability to make staff and visitors feel valued and appreciated.
* Organization - Essential to be able to focus and prioritize workflow, handle correspondence and record keeping.
* Time Management - Able to complete tasks efficiently; Able to prioritize urgent matters and resolve an issue successfully.
* Confidentiality/Discretion - Candidate will handle sensitive documents or knowledge at any time. It is imperative sensitive matters are not shared openly. Must have a high level of integrity and discretion.
* Possesses Good Judgement - Ability to make sound decisions and anticipate or recognize problems and be able to refer them quickly to the right person or department for resolution.
* Team/Independent Work - Candidate must have the ability to work in either setting successfully.
* Must reside within a 30-minute commuting distance of our Crystal City corporate office in order to address alarms and emergencies promptly, which may necessitate responding outside of regular business hours.
Preferred:
* Experience in access control, personnel and facility security, which encompasses, but is not limited to, access control software, systems, procedures, and the physical security requirements of facilities.
* Experience maintaining databases (DISS, NBIS, SWFT, NISS)
* Three (3) years of experience providing administrative level support to a federal contractor or industrial security
Security Clearance:
* Candidate must be a United States Citizen with the ability to obtain and/or maintain an active U.S. Government Secret clearance upon hire, with possible upgrade to Top Secret.
You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: *****************************************************
The pay range for this position is $57,400.00 - $77,400.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at **************. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Strategic Account Director I
Ashburn, VA job
Who We Are:
It's exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
The Impact You Will Have:
As a Strategic Account Director for QTS, you will be responsible for driving and achieving sales goals by managing the business relationship of assigned strategic accounts. You will utilize resources to maximize revenue, sales growth, market share, productivity gains and customer satisfaction. You will collaborate with key executives to gain a broad understanding of the various assigned accounts goals and strategies, both short and long term, to sell product solutions and build relationships with key decision-makers.
What You Will Do:
Identify and close new sales opportunities within assigned accounts.
Develop, execute and maintain account planning and business review processes within assigned accounts.
Assist with the RFI and RFP responses within assigned accounts.
Develop customized proposals that present creative solutions to sell QTS product.
Organize and lead world-class customer presentations and data center tours.
Achieve or exceed monthly revenue targets.
Ensure and maintain minimum funnel goals are met or exceeded.
Manage daily business through the CRM tool and provide feedback on prospects and opportunities.
Independently establish and grow new and renew existing client base.
Identify, understand, and solve any obstacles or objections within the sales process.
What You Need to be Successful:
Minimum of ten years' experience in technology or commercial real estate sales/leasing working with large Enterprise or Hyperscale accounts.
Bachelor's Degree or equivalent experience.
Strong technical background with a minimum of five years' experience in the data center environment.
Demonstrated success driving business results within large Enterprise or Hyperscale accounts.
The Skills You Need:
Demonstrated experience selling with excellent negotiation skills at C- level.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced, changing environment.
Strong analytical skills to identify problem areas, trends, opportunities and take appropriate action to resolve often dealing with high stakes, tough customer conversations.
Ability to work independently and as part of a team.
Results-orientated and self-starting characteristics necessary.
Excellent verbal and written communication skills.
Consultative selling approach to closing business.
Strong data center market insight and an established business network that can generate meaningful business outcomes.
The Perks (and these are just a few!):
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club award trip eligibility
Paid volunteer days
Tuition assistance, parental leave and military leave assistance
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Commission eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
Auto-ApplyManager, Maintenance Program
Ashburn, VA job
The **Maintenance Program Manager** will be responsible for coordinating with site teams across QTS to build and maintain sustainable processes, procedures, and reporting around our preventative maintenance program. This information will be captured in existing database systems (such as ServiceNow) and made visible up through management levels - providing a unified understanding of all aspects of data center maintenance.
**RESPONSIBILITIES,** other duties may be assigned.
+ Responsible for the administration and implementation of the QTS maintenance program.
+ Maintain and update all current maintenance definitions in a timely manner.
+ Work with new sites to build out a cohesive maintenance program.
+ Manage the Operations Excellence program, to include planning, execution and reporting for all Operational Assessments.
+ Simplify reporting and improve accuracy of information to manage & present data for monthly, quarterly, and annual reporting, along with other key strategic meetings.
+ Continually assess our CMMS platform; make suggestions for continued growth.
+ Develop/improve metrics to ensure maintenance program success.
+ Support EOL equipment reporting.
**BASIC QUALIFICATIONS**
+ Bachelor's Degree in Engineering or similar discipline, or equivalent professional experience
+ Five or more years of professional experience in data center or other maintenance role
+ Four years of managerial experience (military service included)
+ Proven communication skills & leadership attributes
+ Experience managing maintenance programs on a large scale
+ Ability to travel up to 50%
+ US Citizenship for this position is required by law due to federal customer contracts
**KNOWLEDGE, SKILLS AND ABILITIES**
+ Excellent written and verbal communication skills
+ Exhibits excellent interpersonal skills with all levels of the organization
+ Uses organizational skills to determine prioritization and appropriate multitasking
+ Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
+ Performs necessary and timely follow-up, escalating appropriately if necessary
**TOTAL REWARDS**
+ This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
+ This position is bonus eligible.
**BASIC QUALIFICATIONS**
+ Bachelor's Degree in Engineering or similar discipline, or equivalent professional experience
+ Five or more years of professional experience in data center or other maintenance role
+ Four years of managerial experience (military service included)
+ Proven communication skills & leadership attributes
+ Experience managing maintenance programs on a large scale
+ Ability to travel up to 50%
+ US Citizenship for this position is required by law due to federal customer contracts
**KNOWLEDGE, SKILLS AND ABILITIES**
+ Excellent written and verbal communication skills
+ Exhibits excellent interpersonal skills with all levels of the organization
+ Uses organizational skills to determine prioritization and appropriate multitasking
+ Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
+ Performs necessary and timely follow-up, escalating appropriately if necessary
**TOTAL REWARDS**
+ This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
+ This position is bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (*****************************************************************************************
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (***********************************************************************************************
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.
And we'd like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
+ Roth and Traditional 401(k) matching contributions with immediate vesting
+ Every employee is bonus or commission eligible
+ Generous PTO, Paid Volunteer Days Plus Floating Holidays
+ Stock Purchase Plan (SPP)
+ 11 paid Holidays Annually/Holiday compensation when worked
+ Pet and Legal Insurance
+ Q-Rest Sabbatical Program
+ Q-Anniversary Service Award Program
+ Parental Leave for primary and secondary caregivers
+ Military Benefits Package
+ QTS Charitable Matching Gift Program
+ QTS Scholarship for Employee Dependents
+ QTS Crisis Fund
+ Wellness Program
+ Tuition Reimbursement Program
Interior Design Senior Project Manager (Data Center Construction)
Ashburn, VA job
The Data Center Interior Design Senior Project Manager is primarily responsible for leading and managing consistent implementation of QTS Corporate Interior Standards across multiple projects while overseeing overall management of Interior Design Project Managers and be a resource to help further develop management skills. The Data Center Interior Design Senior PM will interact daily with Furniture Dealers, Architects, Engineers, General Contractors, specialty vendors, QTS Development, and QTS Operations staff and should have both written and oral communication skills commensurate with this level of regular communication.
**ESSENTIAL DUTIES AND RESPONSIBILITIES -** Other duties may be assigned.
+ Manage concurrent multi-phased interior and exterior start-up and upgrade projects (e.g. office) on several campuses to achieve schedule, budget, and quality standards in a predictable fashion
+ Monitor & create project budget / cost-to-date against overall project budget
+ Establish project schedules and manage teams to on-time completion
+ Act as a resource for Interior Design Project Managers and lower-level positions to help develop and expand management skills
+ Collaborate with QTS stakeholders, design, construction, and FF&E consultants and vendors to implement the standardized corporate interiors program for new greenfield data center developments and renovations of existing facilities
+ Write scopes of work for design, construction, furniture, audio/visual enabling procurement and project cost estimates; level pricing proposals and create executive-facing recommendations for award
+ Support on-site activities, such as pre-installation verification, architectural punch walks, FF&E install activities, and post-installation FF&E punch walks; track punch issues for timely closeout
+ Create and communicate updates on interior design and construction status on a regular basis suitable for executive-level reviews; effectively present schedule, cost, and quality data in a manner supporting efficient decision-making
+ Ensure appropriate interior and architectural submittals are coordinated with vendors and internal stakeholders
+ Review and approve monthly pay applications from the contractors
+ Review change order requests from contractors and negotiate pricing
+ Support entitlement and permitting needs for exterior facades, signage, etc.
+ Review and approve monthly invoices and pay applications
+ Review change order requests from vendors and contractors and negotiate pricing, coordinating with Development PMs; collaborate with Development Capital team to source appropriate funding
+ Collaborate with Sales Engineers and Product teams to aid in custom deal solutions for prospective clients' large office design and construction
+ Represent QTS interests as participant in design & OAC weekly meetings (may lead weekly discussions, where applicable)
+ Establish site construction security procedures in conjunction with site security team and Site Ops
+ Develop plans for product deployment and review/communicate plans with QTS staff involved
+ Work with the internal Development team to enhance project management processes and protocols
+ Create & build relationships that enhance QTS's ability to be the leader in creating the World's Most Valuable Data Center Real Estate
**BASIC QUALIFICATIONS**
+ Bachelor's degree in Interior Design, Construction Management, Engineering or equivalent professional experience
+ Six or more years of professional experience in commercial construction/interior design practices and procedures, and project delivery methods from conceptual development through procurement to close out
+ Experience with Bluebeam & Microsoft Office suite, specifically Excel, MS Project or other schedule development tool
+ Travel estimated at 35%
+ US Citizenship for this position is required by law due to federal customer contracts
**PREFERRED QUALIFICATIONS**
+ MBA, Masters in Engineering, Management, or related field desirable
+ Experience with delivery of mission critical data center facilities
+ Extensive experience with management of MEP trades
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Ability to prepare and present to executive leadership
+ Strong ability to coach and mentor team members
+ Excellent interpersonal skills with the ability to interface with all levels of the organization
+ Must be a capable, proven team player that both fosters and operates well within internal and external team environments.
+ Able to solve problems at a tactical and functional level
+ Ability to manage multiple projects simultaneously
+ Use organizational skills to determine prioritization and appropriate multitasking.
+ Perform necessary and timely follow-up, escalating appropriately if necessary.
+ Strong planning, organization, decision-making, and critical thinking skills.
+ Ability to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and competing priority.
+ Exceptional communication abilities, encompassing both written and spoken forms.
+ Proven capability to work efficiently with internal departments and external collaborators.
**TOTAL REWARDS**
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (*****************************************************************************************
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (***********************************************************************************************
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.
And we'd like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
+ Roth and Traditional 401(k) matching contributions with immediate vesting
+ Every employee is bonus or commission eligible
+ Generous PTO, Paid Volunteer Days Plus Floating Holidays
+ Stock Purchase Plan (SPP)
+ 11 paid Holidays Annually/Holiday compensation when worked
+ Pet and Legal Insurance
+ Q-Rest Sabbatical Program
+ Q-Anniversary Service Award Program
+ Parental Leave for primary and secondary caregivers
+ Military Benefits Package
+ QTS Charitable Matching Gift Program
+ QTS Scholarship for Employee Dependents
+ QTS Crisis Fund
+ Wellness Program
+ Tuition Reimbursement Program
Building Automation Service Specialist
Beltsville, MD job
Job ID 487325 Posted since 02-Dec-2025 Organization Smart Infrastructure Field of work Engineering Company Siemens Industry, Inc. Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.
Our Service Specialists conduct preventive maintenance, repair, installation, commissioning, and general servicing of HVAC Automation Systems, including detailed troubleshooting, in large commercial buildings such as hospitals, universities, and industrial facilities. Why is this so important? Our Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.
Curious to see what a Service Specialist does on a day-to-day basis? CLICK HERE: SPECIALIST VIDEO
As a Service Specialist, you will:
* Diagnose and repair electronic control system malfunctions
* Provide sketches of field changes and discrepancies for engineering corrections and drawings, as well as interact with Service Manager, Service Project Manager, and subcontractors on projects to coordinate activities and report any problems or changes
* Meet regularly with customers to become familiar with operating problems; keep customers informed on the nature of service provided, outstanding issues, and recommend system enhancements, upgrades, and or repairs
* Provide training to customers on electronic control systems operations; deliver manuals and documentation to the customer for training needs
* Compile job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists
You will make an impact with these qualifications:
Basic Qualifications:
* 1+ years of experience installing and/or servicing electronic control and/or HVAC equipment
* Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
* Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
* Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future
* Must be 18 years of age and possess a valid driver's license with limited violations
Preferred Qualifications:
* High school diploma (or state-recognized GED); Associate degree a plus
* Experience in writing computer programs and software applications related to the HVAC industry
* Knowledge of a variety of electronic or digital control systems, and ability to test and write modifications to system software
* Experience in the integration of low-voltage building sub-systems using various industry protocols, such as BACNet, N2, Modbus, etc.
You'll benefit from:
* Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: *****************************************************
* The pay range for this position is $57,820 - $99,120 / year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
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You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: *****************************************************
The pay range for this position is $27.80 - $47.66 per hour. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at **************. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
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Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Corporate Counsel - Development
Ashburn, VA job
**Who We Are:** It's pretty exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is **Powered by People** . People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
**Who You Are:**
As **Corporate Counsel** , you are a seasoned legal professional with deep expertise in construction, project development, and energy procurement. You thrive in dynamic environments and bring a strategic mindset to complex legal matters. With a strong background in large-scale construction or power projects, you're adept at navigating and negotiating high-impact contracts. You're collaborative, solutions-oriented, and ready to support cross-functional teams across development and other business units.
**What You Will Do:**
+ Oversee legal aspects of the company's construction and procurement contracting terms and process; work with the company's Development team in negotiating and managing construction contracts
+ Advise on regulatory, health and environmental matters regarding development projects
+ Negotiate and work with the company's contractors and utility providers
+ Negotiate and structure project-related documents, including vendor / supply agreements, O&M agreements, and other similar agreements
+ Support project financing transactions
+ Assisting with a variety of other legal matters such as regulatory matters, permitting, environmental, due diligence and real estate, as well as various other transactional matters and agreements as needed
+ Working with and managing outside counsel, partners, customers, counterparties and other third parties, as needed
+ Performing a broad range of legal matters and general business matters based on the needs of the company, as may be assigned by the General Counsel
**What You Will Need to be Successful** :
+ J.D. from an accredited U.S. law school with strong academic credentials
+ Admission to the Bar of a U.S. state or the District of Columbia
+ Three or more years of legal experience as a practicing lawyer working in a general corporate transactional practice
**Knowledge, Skills and Abilities:**
+ Hands-on, self-starter who is disciplined and detail-oriented with the ability to work independently as well as in a team setting that requires a highly accurate and timely work product
+ Agile and versatile; comfortable with new and unfamiliar subject matter; easily adaptable to change
+ Able to maintain a high degree of confidentiality
+ Enterprising and entrepreneurial
+ Able to take initiative with no direction
+ Strong written and oral communication skills
+ Strong listening, organizational, and interpersonal skills
+ Strong work ethic and accountability to deadlines
+ Ability to work in a fast-paced and evolving business environment
+ Proficient computer skills, including Microsoft Office (Word, PowerPoint, Outlook, Excel), Box, Workday, DocuSign
+ Excellent analytical, time-management, judgment and decision-making skills
+ Possess ambition and an optimistic attitude
+ Ability to effectively multitask and manage competing priorities and demands on time
+ Strong problem-solving and negotiation skills
+ Able to effectively manage complicated legal and business issues
+ Ability to effectively manage others, including outside counsel and service providers
**Total Rewards:**
+ QRest Sabbatical
+ Employee Stock Purchase
+ QTS scholarship for dependents
+ Eagle Club award trip eligibility
+ Paid volunteer days
+ Tuition assistance, parental leave and military leave assistance
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (*****************************************************************************************
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (***********************************************************************************************
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.
And we'd like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
+ Roth and Traditional 401(k) matching contributions with immediate vesting
+ Every employee is bonus or commission eligible
+ Generous PTO, Paid Volunteer Days Plus Floating Holidays
+ Stock Purchase Plan (SPP)
+ 11 paid Holidays Annually/Holiday compensation when worked
+ Pet and Legal Insurance
+ Q-Rest Sabbatical Program
+ Q-Anniversary Service Award Program
+ Parental Leave for primary and secondary caregivers
+ Military Benefits Package
+ QTS Charitable Matching Gift Program
+ QTS Scholarship for Employee Dependents
+ QTS Crisis Fund
+ Wellness Program
+ Tuition Reimbursement Program
Supervisor
Ares Corporation job in McLean, VA
ARES is seeking a Supervisor to provide leadership and management within the IT and Information Management Services group in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency's enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA's Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA's message, eMITS integrates services for NASA IT and provides NASA's communication to the outside world. Come join us in support of NASA's mission to inspire the world through information and discovery.
Remote, hybrid, and onsite positions the employee bears travel costs to nearest NASA Center for badging and issue of NASA IT equipment.
For a Remote or Hybrid position, the employee must have a reliable internet connection and be able to VPN into the NASA network to conduct work.
JOB DESCRIPTION / FUNCTIONAL RESPONSIBILITIES:
Serves as the Supervisor for the OCIO Agency Level Office IT Services Team, overseeing approximately 25 personnel and 10 work packages supporting NASA customers from all NASA Centers.
Creates proposals and estimates for work based on customer needs, as outlined in Statements of Work (SOW).
Develops monthly financial performance reports and effectively communicates results to NASA customers and eMITS management.
Recruits, supervises, and develops talented individuals to execute assigned work packages.
EDUCATION AND PREVIOUS WORK REQUIREMENTS:
Must have a BA/BS and 10 years of relevant IT experience. Previous NASA Experience preferred.
EXPERIENCE/COMPETIENCIES/SKILLS:
Minimum Requirements:
Supervising a team or group with over 10 employees.
Working with multiple customers to establish relationships and discuss requirements, budget, work status, and address issues.
Managing employees/work located at multiple locations across the continental United States.
Compiling financial reports and responding to data calls.
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, One Drive), SharePoint, and Box.
PREFERRED QUALIFCATIONS:
NASA experience is highly desired.
ARES BENEFITS:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:
Medical Insurance
Dental Insurance
Vision Insurance
HSA/FSA Accounts
Life & Disability Insurance
Critical Illness & Accident Insurance
ESOP
401(k) Plan
Paid Time Off & Holidays
ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).
Auto-ApplySenior Solutions Engineer
Ashburn, VA job
**Who We Are:** It's exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is **Powered by People** . People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
**The Impact You Will Have:**
As a **Senior Solutions Engineer** at QTS, you will be the primary technical resource for the sales teams and the sales resource for the operations teams. You will determine customer requirements during the evaluation stage of the sales process and will provide technical solutions. You will answer both business and technical questions from customers while demonstrating the benefits of products and services. You are the direct interface with internal teams in order to assemble and present technical, contractual, and service order information to our customers.
**What You Will Do:**
+ Present advanced technical concepts in a clear manner to customers through demonstrations, technical review, and design/proposal presentations.
+ Effectively communicate requirements to technical and non-technical audiences.
+ Collaborate with operational staff as it relates to initiatives that affect the Solutions Engineering Team.
+ Respond to functional and technical elements of RFPs
**What You Need to be Successful:**
+ Bachelor's degree or equivalent professional experience
+ 5 or more years of experience working in data center infrastructure (space, power, connectivity) or equivalent experience
+ 5 or more years of experience with enterprise and hyperscale colocation design to include power, cooling and networking preferred
**The Skills You Need:**
+ Strong desire and self-motivated to learn and expand knowledge of technical and interpersonal skills.
+ Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions
+ Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
+ Ability to work independently and as part of a team.
+ Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously.
**The Perks (and these are just a few!):**
+ QRest Sabbatical
+ Employee Stock Purchase
+ QTS scholarship for dependents
+ Eagle Club award trip eligibility
+ Paid volunteer days
+ Tuition assistance, parental leave and military leave assistance
**TOTAL REWARDS**
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Commission eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (*****************************************************************************************
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (***********************************************************************************************
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.
And we'd like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
+ Roth and Traditional 401(k) matching contributions with immediate vesting
+ Every employee is bonus or commission eligible
+ Generous PTO, Paid Volunteer Days Plus Floating Holidays
+ Stock Purchase Plan (SPP)
+ 11 paid Holidays Annually/Holiday compensation when worked
+ Pet and Legal Insurance
+ Q-Rest Sabbatical Program
+ Q-Anniversary Service Award Program
+ Parental Leave for primary and secondary caregivers
+ Military Benefits Package
+ QTS Charitable Matching Gift Program
+ QTS Scholarship for Employee Dependents
+ QTS Crisis Fund
+ Wellness Program
+ Tuition Reimbursement Program
IT Business Analyst
Ashburn, VA job
Who We Are:
It's exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
The Impact You Will Have:
As an IT Business Analyst at QTS, you will work with business leaders to identify and translate user requirements into user stories, design documentation, timelines process flows and other documentation as needed. You will need excellent written and verbal skills with the ability to facilitate meetings and larger workshops to drive continuous process and platform improvements.
What You Will Do:
Gathering requirements and translating the requirements into functional design specifications, use cases and/or business process flows.
Create process documentation, and user stories. Work with Business and Technical teams to groom and prioritize.
Work on Agile implementations with Scrum Masters, Product Owners, and Program Leaders, etc.
Facilitate working sessions with Product Owners and Business teams.
Give demo to Product Owners and Business stakeholders.
Test the application and confirm test cases for the testing team.
Organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities.
Interpret user needs and create detailed user stories that will meet the Developer's needs.
Manage and prioritize requirements in collaboration with cross functional teams. Adjust the requirements based on timeline, complexity and other business drivers.
Analyze complex business processes, identify automation opportunities, identify business requirements, reengineer process to improve automation potential.
Research, analyze and troubleshoot production support issues.
Able to work with a high level of independent capability and initiative, while being able adjust daily workloads to shift for competing business priorities, to be able to finish assignments without undue supervision.
What You Need to be Successful:
Bachelor's degree in Management Information Systems or related field or equivalent professional experience.
Five or more years of experience as a Business Analyst or other relevant experience.
Prior experience working with Salesforce products such as Sales Cloud, CPQ, etc.
Experience with Agile/Scrum methodology.
Experience in creating mockups, wireframes, and prototypes.
Experience in leading/facilitating requirement meetings during business requirement gathering sessions or design discussions.
Experience in SaaS subscription-based customer support, Customer Success as well as Post-Sales process, preferably with a high-tech company.
It Would be Great to Have:
Salesforce certifications.
Prior experience with Workday Financial.
Experience leading and developing enhancements and process improvements in Salesforce.
Project Management skills.
Previous hands-on quality assurance background with experience full-cycle testing of functional requirements and managing requirements traceability.
Scrum training and/or certifications.
The Skills You Need:
Extremely organized, capable of multitasking and managing their time well.
Excellent written and verbal communication skills.
Knowledge of basic documentation software (Microsoft Word, Excel, PowerPoint).
Demonstrate willingness to partner across internal departments.
Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.
Strong critical thinking skills to assess current processes and propose new ideas.
Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes.
Self-Starter - Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members.
Must have experience communicating how changes in requirements result in changes to the original level of effort or timeline.
The Perks (and these are just a few!):
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club award trip eligibility
Paid volunteer days
Tuition assistance, parental leave and military leave assistance
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
Auto-ApplyFull Stack Developer - New York City Department of Education
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
Ares Enterprise LLC, a Woman-Owned Small Business (WOSB) and trusted federal technology partner, is seeking a Full Stack Developer to support our proposed work with the New York City Department of Education (DOE). The DOE, the largest school system in the nation serving over 1.1 million students across 1,800 schools, aims to enhance and modernize its Division of School Facilities (DSF) applications through this initiative.
This is a contingent, project-based position expected to begin around January 2025 with a 24-month period of performance, pending contract award.
The Full Stack Developer will collaborate with DOE's Division of Instructional & Information Technology (DIIT) and Ares project leadership to gather, analyze, and document business and technical requirements for key systems such as Water Testing Management, AHERA Management System, and Capital Management and Building Surveys. This role will support efforts to streamline processes, automate workflows, improve reporting capabilities, and strengthen system integrations-all in alignment with DOE's vision of Equity and Excellence for All.
The Full Stack Developer will be responsible for designing, developing, and maintaining enterprise-grade .NET Core applications that support mission-critical operations for the New York City Department of Education. This includes building APIs, front-end interfaces, and database integrations using SQL Server, ASP.NET, JavaScript, Angular, and React JS to deliver high-performing and user-friendly solutions. The developer will collaborate closely with business analysts, architects, and DOE technical teams to define requirements, implement enhancements, and ensure seamless integration across enterprise systems, including Salesforce.com and other cloud-based platforms.
The Full Stack Developer will build and maintain CI/CD pipelines using Azure DevOps, leverage Kubernetes and microservices for scalable deployments, and utilize Azure Data Factory for data management and automation. The role also involves applying secure coding practices, conducting code reviews, troubleshooting application issues, and optimizing system performance. The developer is expected to stay current with evolving Microsoft and Azure technologies and contribute to continuous improvement efforts throughout the software development lifecycle.
Requirements:
8+ years of professional experience as a Full Stack Developer in .NET environments
Strong hands-on experience with:
o .NET Core, ASP.NET, C#, Entity Framework, SQL Server
o JavaScript, jQuery, Angular, React JS
o API development, RESTful services, Microservices architecture
o Azure DevOps, Kubernetes, Azure Data Factory, and other Azure Cloud services
o CRM integration, ideally with Salesforce.com
Deep understanding of SDLC methodologies (Agile / DevSecOps)
Proven ability to design and deploy secure, scalable enterprise applications
Excellent analytical, troubleshooting, and communication skills
Relevant and current Microsoft/Azure certifications required (e.g., AZ-204, AZ-400, or equivalent)
Senior ServiceNow Developer - Certified Implementation Specialist (CIS) ITOM
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
Ares Enterprise LLC, a Woman-Owned Small Business (WOSB) and trusted federal technology partner, is seeking a ServiceNow ITOM Senior Developer to a Federal Customer. This work supports the U.S. Department of Energy Hanford Field Office.
This is a contingent, project-based position expected to begin around January 2026 with a 12-month period of performance (additional option years are available) and pending contract award.
The ServiceNow ITOM Senior Developer will lead the design, configuration, and implementation of ServiceNow ITOM Visibility, including Discovery, Service Mapping, and CMDB integrations to establish a unified and accurate view of enterprise infrastructure. This role will develop and maintain integrations between ServiceNow and external systems containing IT asset and infrastructure data such as servers, switches, firewalls, and cloud assets. The developer will evaluate out-of-the-box (OOTB) functionality to deliver low-code/no-code solutions aligned with Hanford requirements, while ensuring scalability, maintainability, and adherence to best practices. Additional responsibilities include supporting the development and validation of Configuration Management Database (CMDB) and Continuous Diagnostics and Mitigation (CDM) capabilities, automating workflows using Flow Designer, and developing performance analytics dashboards to provide actionable insights into asset utilization, lifecycle, and compliance.
The position also supports Software and Hardware Asset Management (SAM/HAM) module configurations, software quality assurance (SQA) documentation, testing, and validation activities. The developer will work closely with stakeholders, architects, and administrators to ensure the ServiceNow solution meets organizational objectives, provides a seamless data migration from legacy systems, and maintains high standards of quality and compliance across all deliverables.
Requirements:
4+ years of experience in ITSM/ITOM development on the ServiceNow platform
ITOM Certified Implementation Specialist certification
Proven hands-on experience with ServiceNow ITOM modules including Discovery, Service Mapping, and CMDB Health
Experience configuring HAM and/or SAM modules (optional but preferred)
Solid understanding of infrastructure components servers, databases, networks, and cloud technologies (AWS, Azure)
Experience designing and implementing CMDB architectures and data models for large enterprise environments
Ability to integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and IntegrationHub
Experience in building Performance Analytics dashboards and Flow Designer workflows
Excellent communication and documentation skills, especially in complex enterprise environments
U.S. Citizenship required (federal contract requirement)
Education: Bachelor's degree in Computer Science, Information Systems, or related field
Network Journeyman - Los Angeles Air Force Base (LAAFB)
Ares Career Page job in Dunn Loring, VA
Job DescriptionDescription:
The Network Administrator will provide comprehensive network management services at Los Angeles Air Force Base, ensuring secure, efficient, and compliant network operations in accordance with Department of Defense (DoD) and Air Force (AF) standards. This role entails monitoring, configuring, and maintaining network infrastructure, including routers, switches, firewalls, and virtual private networks (VPNs), to support mission-critical communications. The Network Administrator will research, test, and implement network efficiencies such as virtualization, automation, and consolidation to optimize performance and reliability.
Key Responsibilities:
Network Monitoring and Incident Management: Monitor network events, track incidents, and conduct root cause analysis in coordination with government personnel to assess mission impact. Record and manage network incidents using the government-provided ticketing system, implementing corrective actions to restore network availability. Perform daily network status checks and provide reports to the 61 CS Operations Flight Chief (SCO) by 0900 each workday.
Documentation and Compliance: Maintain up-to-date network topology documentation for NIPRNet and SIPRNet in accordance with the Defense Information Systems Network (DISN) Connection Process Guide, ensuring documentation is updated within five workdays of any changes.
Security Policy Enforcement: Implement and enforce network security policies, ensuring compliance with vulnerability management requirements per Air Force Information Network (AFIN) Vulnerability Management procedures. Track and document compliance with Cyber Tasking Orders (CTO), Cyber Control Orders (CCO), Time Compliance Network Orders (TCNO), and Maintenance Tasking Orders (MTO), reporting compliance to AF and DoD cyber organizations.
Vulnerability Assessment and Mitigation: Conduct vulnerability assessments of network infrastructure to support reaccreditation efforts and identify potential risks. Report detected vulnerabilities to the Plans and Requirements Flight Chief and the Information Systems Security Manager (ISSM), coordinating recommended mitigation strategies with AF and DoD cybersecurity offices.
Technical Support and Troubleshooting: Provide technical support for network-related issues, including troubleshooting connectivity problems, optimizing bandwidth usage, and ensuring high availability of network resources.
Network Protocols and Tools: Demonstrate expertise in enterprise networking protocols such as TCP/IP, BGP, OSPF, and VLAN configurations, along with experience in network monitoring and diagnostic tools.
Experience in managing and securing DoD networks, responding to cyber threats, and ensuring network compliance with AF and DoD policies.
Must have proficiency in Cisco Identity Services Engine (ISE).
Must have experience with Cisco Call Manager.
Requirements:
The Network Journeyman position at Los Angeles Air Force Base (LAAFB) provides support for the operation, maintenance, and security of the base's network infrastructure in compliance with Department of Defense (DoD) and Air Force (AF) policies.
This role involves configuring, troubleshooting, and maintaining network devices, including routers, switches, firewalls, and virtual private networks (VPNs), while ensuring compliance with DoD cybersecurity policies and best practices.
The candidate must meet or obtain qualifications outlined in the DoD Cyber Workforce Framework (DCWF) Qualification Matrix for Network Operations Specialist - Intermediate/Advanced (https://public.cyber.mil/dcwf-work-role/network-operations-specialist/).
A minimum of three to five (3-5) years of experience in network administration within a DoD or similarly regulated environment is required. Candidates should have a strong understanding of enterprise networking protocols, including TCP/IP, BGP, OSPF, VLANs, and MPLS, as well as experience with firewall configuration, access control lists (ACLs), and intrusion detection and prevention systems (IDS/IPS).
Responsibilities include network monitoring, responding to and documenting network incidents, implementing security patches and updates, and performing regular network performance assessments to ensure high availability and efficiency.
Assist in troubleshooting connectivity issues, supporting network upgrades, and maintaining accurate network topology documentation in compliance with the Defense Information Systems Network (DISN) Connection Process Guide.
Additional duties include vulnerability management and compliance with Air Force Information Network (AFIN) policies, which involve implementing and tracking Cyber Tasking Orders (CTO), Cyber Control Orders (CCO), and Time Compliance Network Orders (TCNO).
Support network security assessments, report vulnerabilities, and assist in remediation efforts to enhance network defense.
Collaboration with government stakeholders and coordination with DoD cyber organizations is essential to maintaining secure and compliant network operations.
The ideal candidate will possess strong analytical and troubleshooting skills, the ability to work independently and collaboratively, and experience providing technical support in high-security environments.
Education: A bachelor's degree in Computer Science, Information Technology, or a related field is preferred, though equivalent experience may be considered.
Clearance: Must possess a Secret security clearance (Top Secret/Sensitive Compartmented Information preferred) and have substantial experience working with Cisco-based networks to ensure reliable and secure connectivity for mission-critical systems.
Preferred Qualifications:
Certifications such as Cisco Certified Network Associate (CCNA) or higher (CCNP preferred), CompTIA Security+, or an equivalent DoD 8570-compliant IAT Level II certification.
Familiarity with IT service management frameworks, such as ITIL v4, is a plus.
Work Environment: This position is primarily on-site at Los Angeles Air Force Base during core business hours from 0700 to 1600 PT. On-call support may be required for mission-critical network incidents, and adherence to all DoD cybersecurity workforce requirements, including the completion of Cyber Awareness Training and other government-mandated training, is essential.
Cyber Security Support Technician
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
As the Cyber Security Support Technician, you will work as part of a Security Operations Team providing unit level support for the development, management, and maintenance of the Local Information Assurance Programs at COMNAVSURFLANT, Naval Station, Norfolk, VA.
Key Responsibilities:
Provide unit level support for the development, management and maintenance of the Local Information Assurance Programs in accordance with the Navy Information Assurance Program guidance contained in SECNAVINST 5239.1 Series.
Provide annual review of Site Security Assessment and Accreditation (A&A) status for all CNSL Ships.
Coordinate with ships and USFFC for units requiring A&A maintenance scheduling in accordance with the Risk Management Framework (RMF) guidance contained in DODI 8510.01.
Coordinate with fielded Program of Record (POR) and Platform Information Technology (PIT) system offices to ensure required system accreditation documentation is up to date and have Authority to Operate (ATO) / Assessment and Authorization (A&A) letters signed by the Navy Authorizing Official (NAO).
Provide vulnerability compliance reviews for all CNSL ships as directed by CNSL leadership, and in preparation for scheduled unit level inspection events.
Conduct shipboard evaluations to ensure shipboard systems are being maintained in accordance with Information Assurance Vulnerability Messages (IAVM), Communication Tasking Orders (CTO), Navy Technical Directives (NTD) and that approved system patches are installed per Fleet Advisory Message (FAM) guidance.
Conduct unit level cyber training assist visits on afloat units to assess site and system training program implementation and management covering the functional areas that make up the local Cyber Security/Cyber Readiness Program. Coordinate with sites to ensure pre-visit requirements and minimal manning participation requirements are met. Prepare formal preparatory and conclusion documentation and deliverables, utilizing Government-approved format, providing CS/Cyber Readiness Training and Program Management posture for all ship and shore commands for individual unit level events, to include an End of Visit Assessment Report.
Conduct periodic and random shipboard spot-checks to validate system scanning and reporting compliance.
Provide proactive outreach, distance support, and tracking of onboard cyber programs to include compliance with applicable instructions and requirements, and implementation of shipboard policies, and SOPs. Provide coordination assistance to Program Office helpdesk and other support organizations for cyber technical barriers or casualties. Must provide prompt response to shipboard requests for assistance during prescribed working hours.
Develop training materials to support onboard and offship training events, using Government-provided format. Curriculum shall comply with NAVEDTRA 130 series. Provide SME support to briefs, training events, and waterfront symposiums to provide Fleet training regarding C5I systems, trends, and issues. Conduct the training events or provide ancillary support, as required.
Assist ship's personnel in cyber bill development and ensuring Cyber Work Force (CWF) documentation and management requirements are met. Work with ship's forces to develop a mitigation plan and POA&M for correcting deficiencies found during assessment. Work with Naval Warfare Command (NAVWAR), Afloat Training Group (ATG), and Information Warfare Training Group (IWTG) to coordinate training processes and events to ensure Site Assist Visits (SAVs) align with certifying exercises or other schedule assessments. Conduct tailored training events onboard, as required, to assist ship's force in meeting cyber metrics and/or address identified training gaps. Audit cyber warfare certification events as directed by Military/Civilian lead, and provide recommendations for training process improvement.
Requirements:
Possess ten (10) years of experience in NAVY cyber security, cryptology (CRY), Electronic Warfare (EW), and Information Warfare (IW).
Must have ability to make readiness determinations, and affect from equipment status reports, training reports, and fleet metrics to make recommendations to leadership.
Education: Bachelor's degree in Information Technology, Cybersecurity, Data Science, Information Systems, Computer Science, Cybersecurity, or a related field is required, though equivalent work experience may be considered.
Clearance: An active Secret Clearance is required.
Preferred Qualifications:
Experience as an Information Warfare Commander or equivalent is highly desirable.
Accounts Payable (AP) Clerk
Ares Corporation job in McLean, VA
ARES Corporation is seeking a highly motivated and detail-oriented Accounts Payable (AP) Clerk to join our accounting team. The primary responsibility of this role is to process vendor invoices accurately and timely, reconcile statements, and manage the full cycle of accounts payable within our ERP system. The successful candidate must have proven, hands-on experience utilizing Deltek Costpoint for AP processing, specifically in a government contracting or project-based environment.
This position is available as a Temporary engagement (with the possibility of becoming Temp-to-Permanent for the right candidate). The position will begin as an in-person role located in our Tyson's Corner office and will transition to a hybrid role where one to two days of in-office work will be required.
Key Responsibilities
Full-Cycle AP Processing:
Review, verify, and process a high volume of vendor invoices, ensuring proper coding, approvals, and compliance with company policies.
Match purchase orders (PO) to invoices within Deltek Costpoint.
Process expense reports, credit memos, and payment requests.
Deltek Costpoint Management:
Expertly utilize Deltek Costpoint for all AP functions, including voucher entry, vendor setup and maintenance, and payment runs.
Process and manage government contractor-specific AP requirements within the Costpoint system.
Vendor and Payment Management:
Prepare and execute weekly payment runs (ACH, checks, wire transfers).
Respond to vendor inquiries, resolve billing discrepancies, and reconcile vendor statements promptly and professionally.
Maintain organized and accurate electronic and physical AP files and documentation.
Month-End Support:
Assist with month-end closing procedures, including preparing and posting necessary accruals related to AP.
Ensure all transactions are recorded in the correct accounting period.
Compliance & Audit:
Assist in the preparation of annual 1099 forms.
Support internal and external audit requests by providing required documentation.
Required Qualifications
Education: High school diploma or equivalent required; associate's degree in accounting or finance is a plus.
Experience: Minimum of 2-3 years of progressive experience in Accounts Payable.
System Expertise: Demonstrable, hands-on experience with Deltek Costpoint is a must. Candidates without Costpoint AP experience will not be considered.
Technical Skills: Proficient with Microsoft Office Suite, especially Excel.
Knowledge: Solid understanding of basic accounting principles and AP best practices.
Desired Attributes
Detail-Oriented: Exceptional attention to detail and accuracy is critical.
Organizational Skills: Excellent time management and organizational skills, with the ability to prioritize and meet deadlines in a fast-paced environment.
Communication: Strong written and verbal communication skills for interacting with internal departments and external vendors.
Problem-Solving: Proven ability to identify and resolve complex AP issues and discrepancies.
ARES Benefits:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:
Medical Insurance
Dental Insurance
Vision Insurance
HSA/FSA Accounts
Life & Disability Insurance
Critical Illness & Accident Insurance
ESOP
401(k) Plan
Paid Time Off & Holiday
ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).
Auto-ApplyVideo Teleconferencing (VTC) and Mobile Device Support Technician
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
As the VTC and Mobile Device Technician, you will provide audio, video teleconferencing, and mobile device support to HQ personnel at COMNAVSURFLANT, Naval Station, Norfolk, VA.
Key Responsibilities:
Provide computer resource and technical services pertaining to maintenance and modernization support of Flag Officer and Staff VTC systems in support of CNSL HQ located in Norfolk, VA and their ashore commands.
Provide configuration and end user support for government mobile devices.
Ensure VTC systems are operational daily while ensuring the command is aware of any outages and scheduled maintenance.
Schedule VTC resources, and initiate video conferences.
Requirements:
Possess five (5) years of experience working with Cisco VTC systems, Active Directory databases, and Microsoft Office 365.
Education: Bachelor's degree in Information Technology, Information Systems, or a related field is required, though equivalent work experience may be considered.
Clearance: Active Secret Clearance is required.
Preferred Qualifications:
Audio Visual, Video Teleconferencing, and Mobile Device Management experience
SharePoint Administrator / Database Administrator
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
Key Responsibilities:
Develop project/program plans and milestones and participate in program technical reviews, status assessments, project/program planning, and project status reviews.
Provide Software and Infrastructure Configuration Management services. Maintain change control documentation and validation as required in accordance with the CNSL Configuration Management Plan.
Ensure subordinate command readiness and maintenance data is retrieved from various Navy systems, uploaded into the CNSL Portal, and validate that this data has been successfully integrated.
Develop software upgrades and enhancements, modify computer code, and conduct software testing in SQL Database and SQL software, SharePoint and other programming languages and applications necessary to support CNSL Portal system in support of existing and ad hoc data extraction and reporting requirements.
Serve as the SME for Microsoft Office 365 Power Applications, providing end-user support and facilitating collaboration efforts.
Requirements:
Possess eight (8) years of experience working with Microsoft SharePoint Server Administration.
Possess eight (8) years of Microsoft Share Point programming, process flow implementation, and site implementation and programming.
Possess ten (10) years of experience developing and implementing database maintenance plans ensuring integrity and availability of MSSQL databases. This includes experience developing web tools, using MS .NET, VB.Net and C# programming languages, to be used for the management of SharePoint Portal accounts and other hosted web sites.
Must be experienced with the development of Java scripts for the optimization of data to aid in the generation of analysis reports on MSSQL server performance.
Education: Bachelor's degree in Information Technology, Information Systems, or a related field is required, though equivalent work experience may be considered.
Clearance: Active Secret Clearance is required.
Financial Analyst / Lifecycle Manager
Ares Enterprise job in Dunn Loring, VA
Job DescriptionDescription:
Key Responsibilities:
Provide Shipboard Multipurpose Copier Program (SMCP) Support. Work with internal and external clients, third party vendors, the Chief Information Officer (CIO) in accomplishing project objectives in support SMCP program, to include the tracking of onboard equipment requirements, training requirements, and pre-deployment supply requirements.
Work with CIO to facilitate decisions necessary for program delivery and communicate funding requirements.
Support the organization in the execution of vendor process to ensure timely and accurate delivery of parts and support equipment.
Develop CNSL N6 financial requirements supported with a budget analysis and report findings to N6 government lead. Use automated financial tools to analyze and track funding documents supporting CNSL Headquarters Information Technology as well as computer, video teleconference, and telephone support services and command and control systems.
Draft/review/submit financial documents issued by Budget Activity/Functional Program, ensuring they are consistent with the budget formulation and execution processes.
Identify deviations and ensure variances are resolved through coordination with the Comptroller and N43 while providing quarterly updates to the N6 government lead.
Monitor funds provided within CNSL N6, create a fiscal tracking process spreadsheet to appropriately track funding. Analyze, identify underperforming N6 programs, and make recommendations for efficient use of funds.
Requirements:
Possess five (5) years of experience in budgeting/finance/accounting.
Education: Bachelor's degree in Accounting, Finance, or Business Management. Experience can be substituted for a Bachelor's Degree.
Clearance: Active Secret Clearance is required.
Preferred Qualifications:
Prior experience in Navy Logistics, Accounting or Ship Maintenance is desirable.
SMO Project Manager
Ares Corporation job in Greenbelt, MD
Job Description
ARES is seeking a Project Manager to provide project management for Service Management Office (SMO) in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency's enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA's Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA's message, eMITS integrates services for NASA IT and provides NASA's communication to the outside world. Come join us in support of NASA's mission to inspire the world through information and discovery.
Remote, hybrid, and onsite positions the employee bears travel costs to nearest NASA Center for badging and issue of NASA IT equipment.
JOB RESPONSIBILITIES:
The Project Management position will include but not be limited to the following activities:
Provide process and procedure management services, consultation, and continual service improvement.
Coordinate with OCIO Offices and document processes and requirements.
Ensure new and revised processes conform with Agency standards and target state operating model.
Schedule and meet with missions, projects, and customer internal and external to the OCIO regarding service management requirements.
Identify, clarify, document, sequence, prioritize, and represent via plans, charts, diagrams, reports, and/or dashboards customer business requirements, use cases, workflows, stakeholders, Service Level Management metrics (SLAs, SLIs, RTO, etc.) and other critical artifacts that may surface during customer interactions.
Transform customer attributes into User Stories, Acceptance Criteria and related Agile artifacts to ensure their effective automation within the Agency's Enterprise ITSM Tool.
This includes activities such as representing the work at Agile Refinement and Grooming sessions.
Perform testing and verify customer requirements prior to production releases.
Support customer outreach and training.
Ensuring that SMO ITSM Release processes are followed to ensure consistent, effective and efficient enterprise IT Service Delivery.
Provide program and project management oversite of information technology (IT) and IT Service Management (ITSM) initiatives. This includes identifying and managing stakeholders, requirements, use cases, schedules, costs, resources, risks, communications, and identifying and managing project milestones, deliverables, dependencies and critical path.
Manage the streamlining and efficiency efforts of IT service management processes through techniques such as Kaizens, Lean Six Sigma events, or Gemba Walks, etc.
Manage and represent potentially large ITSM data sets through tools such as reports, ServiceNow dashboards, PowerBI, Power Automate, pivot tables, etc.
Lead, engage, and support the effective management of SMO operational activities including the recurring Daily Stand Up (DSU) and any preceding or follow-on actions and activities.
EDUCATION & WORK REQUIREMENTS:
Minimum education - BA/BS in Project Management, Communications, Business Administration, or an IT related discipline.
Minimum experience - 5 years.
MINIMUM REQUIREMENTS:
5+ years of project management experience.
3-5 years of business/mission (outcomes/impacts), strategic/tactical (project planning) and operational (implementation/service/product delivery) experience.
Experience with ServiceNow tools.
Experience with Risk Management and best practices.
Experience using tools for requirements gathering and implementation.
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), and SharePoint.
Preferred Qualifications:
Project Management Professional (PMP) certification.
Agile/Scrum Certification, SAFe Agile Certification.
Familiarity with NASA Procedural Requirement 7120.7.
Experience establishing and maintaining project schedules.
ARES Benefits:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:
Medical Insurance
Dental Insurance
Vision Insurance
HSA/FSA Accounts
Life & Disability Insurance
Critical Illness & Accident Insurance
ESOP
401(k) Plan
Paid Time Off & Holidays
ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).