Appalachian Regional Healthcare jobs - 156 jobs

Special Instructions will be located at Barboursville ARH

The Director of Utilization Review is accountable for managing the Utilization Review functions of the hospital system in accordance with legislative and accrediting agencies guidelines. Reports to the Director of Revenue Cycle supervises the Utilization Review Coordinators and Case Managers. This position has frequent contacts with Physicians, patients, department heads, senior management, nursing staff, social services, and state and federal agencies. Serves as the Director of Case Management responsible for implementing operation of the Case Management and Utilization Management Programs for the system. The Director of Case Management is accountable for overall program development, implantation and coordination, in accordance with organizational directive, protocols, and policies and procedures, as well as adhering to the organizational Mission, Vision and Values. Manages activities necessary to ensure appropriate utilization of the hospital and its resources while maintaining optimal achievable standards of patient care. Maintains the strictest confidentiality of all patient information. Responsibilities Designs and maintains an ongoing Utilization Review Program to monitor and evaluate the quality and appropriateness of patient care. Assures that each department has a written plan for the Utilization Review Program and that these plans are current. Serves as chairperson, staffs the Continuum of Care Committee to identify problems in the Utilization Review Program, and makes recommendations to the Director of Revenue and follows through to correct these problems. Reviews the Utilization Review program and makes recommendations to the Director on how to improve the quality of patient care. Oversees and maintains a program for patient record review and assure that these records are complete, and proper codes recorded to justify the admission length of stay, the appropriateness and the cast effectiveness of care, and the optimization of re-imbursement. Issues in-house denials for extended length of stays Serves on various hospital committees as required Keeps abreast of current Utilization Review standards and regulations Interviews, selects, evaluates personal or recommend such action as necessary. Formulates and prepares budgets, work reports and other administrative guides Performs other related duties as assigned Responsible for assuring and ongoing Utilization Review Program designed to objectively and systematically monitor and evaluate the appropriateness of patient care, purse opportunities to improve patient care, and resolve and identify problems Responsible for monitoring and evaluating patient care information collected to evaluate the activities involving admissions and continued stay reviews to detect any problems, trends, etc., in utilization of hospital facilities, maximize reimbursement and assure compliance with federal and state regulations and accrediting agencies. Coordinates Case Management Departments and works with staff and leaders to accomplish departmental and organization objectives. Guides and directs the case managers and other leaders, including the medical staff, to develop, monitor and trend outcomes related to clinical/critical pathways. Stays abreast of developments in the case management field and provides ongoing education to the leaders and staff within the facility. Oversees the case management function and serves as a liaison between the case managers and hospitals and medical staff. Manages and leads the Case Management, Social Service, and Utilization Management staff to integrate their activities to facilitate a smooth and non-duplicative process. Monitors length of stay on a concurrent, weekly, and monthly basis. Ensures that length of stay is appropriate based on medical necessity. Works with medical staff, hospital staff and others to overcome barriers to discharge. Maintains knowledge of applicable DNV standards and other regulatory agency requirements and works with leaders within the organization to maintain ongoing compliance. Ability to develop and implement PI activities and ensure delivery of customer service Qualifications Education Registered nurse (licensed in state of employment) from an accredited School of Nursing. Bachelor Degree in nursing and Certified Case Manager preferred. Minimum Work Experience Minimum of two (2) years experience in a managerial position in a clinical setting preferred. Required Skills, Knowledge, and Abilities Demonstrated ability to analyze, synthesize, report and manage patient care information typically obtained through previous experience in utilization review or case management. Strong Professional, organizational, and interpersonal skills required for effective and creative leadership in working with all levels of the Organization. Ability to lead, support and build on current efforts of various groups working within the department's scope of work. Ability to extensively communicate effectively with outside agencies, third-party payors and regulators. Function independently under the guidance of the Diretor within the broad scope of department and organization-wide policies, practices and common goals. In depth knowledge of InterQual Criteria Sets

The Maintenance Project Superintendent will report to the System Director of Ambulatory Property management and work closely with operations, safety, and finance teams to ensure alignment with company goals and values. Responsibilities Lead and manage maintenance projects including renovations, capital improvements, and emergency repairs. Coordinate with internal maintenance staff and external contractors to ensure timely and quality project completion. Monitor project budgets, timelines, and compliance with safety regulations and company standards. Collaborate with other departments to align maintenance project activities with operational needs. Maintain accurate records of project activities, project progress, and resource allocation. Develop a project schedule and timeline for a 6-month to 1 year pipeline of projects and project locations across the entire portfolio of properties Qualifications · High School Diploma · Relevant certification in maintenance, construction, or project management are preferred. · Minimum of 5 years of experience in maintenance project management or a related field. . · Strong knowledge of building systems, construction practices, and safety regulations. · Proven ability to manage teams and coordinate with contractors. · Excellent organizational and communication skills.

The Quality Data Analyst serves as a data quality specialist and technical liaison between the Clinical Excellence department, Central Abstraction, Local Facilities, and various IT departments within the organization. This role is essential for ensuring that quality and performance improvement initiatives are underpinned by accurate, validated, and accessible data, driving data-driven decision-making and continuous improvement. Responsibilities • Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. The following are the essential functions of the job, along with the corresponding performance standards. Data Extraction and Validation: Responsible for the accurate extraction, manipulation, and cleaning of complex clinical and operational data from various source systems, including Meditech, to support all Clinical Excellence initiatives. Perform rigorous data validation checks to ensure integrity and reliability. • Dashboard Management and Reporting: Design, develop, implement, and maintain high-impact Power BI and Tableau dashboards and scorecards to visualize key performance indicators (KPIs) and quality metrics for executive leadership and clinical teams. • Technical Liaison: Serve as the primary technical liaison between the Clinical Excellence department and organizational IT departments, ensuring that data infrastructure and reporting needs are prioritized and accurately executed via ticket maintenance and structured communication. • Project Management & Support: Execute project management duties for quality data initiatives, tracking progress, managing timelines, and coordinating cross-functional resources to ensure successful delivery of data tools and reports. • Process Audit Support: Provide data retrieval and analytical support for internal and external process audits, regulatory reporting, and accreditation surveys, including TJC and CMS quality programs. • Training and Education: Assist in educating internal stakeholders on how to interpret and effectively use the quality dashboards and data tools for performance improvement and decision-making. Qualifications Education Education Bachelor's degree preferred. Experience in a related information technology field (such as data analysis, clinical informatics, or NC) can be considered in lieu of a Bachelor's degree. Minimum Work Experience Minimum Work Experience in data extraction, analysis, and visualization. Experience working in a healthcare or hospital system environment preferred. Demonstrated experience managing projects and maintaining issue/service tickets. Expertise in national standards and compliance frameworks (TJC, DNV, CMS Quality Reporting etc.) with fluency in data analytics tools and process improvement methodology required. Required Skills, Knowledge, and Abilities Ability to train teams on quality tools, interpret regulatory compliance updates and apply to data needs, and performance improvement techniques. Ability to interpret and evaluate data, develop dashboards and scorecards and use analytics tools such as Power BI, Tableau, and Microsoft Suite (Excel, Word).

Under the general supervision of the Regional Director of Utilization Review the Regional Psych Utilization Review Coordinator is responsible for overseeing and coordinating the utilization review processes across multiple Kentucky healthcare facilities within the region. This role ensures that patient care is delivered efficiently and effectively, while maintaining compliance with regulatory standards and optimizing resource utilization. Applies review criteria to determine medical necessity for admission and continued stay. Ensures the delivery of cost-effective quality healthcare and assists in the identification of appropriate utilization of resources across the continuum of care. This role involves working in a fast-paced environment with tight deadlines and changing priorities. Works collaboratively with interdisciplinary staff internal and external to the organization. Responsibilities 1. Responsible for implementing the utilization management process for patients admitted to psychiatric level of care. 2. Conducts concurrent clinical reviews for utilization/quality management activities, based on psychiatric care guidelines/standards with focus on appropriateness of admission, monitoring length of stay, and discharge delays. 3. Provides appropriate reviews to multiple health plans/medical groups via agreed upon methods (telephone, fax, insurance portals). 4. Conduct and oversee utilization reviews to ensure appropriate use of medical services and resources. Evaluate patient care plans and medical records to determine the necessity and efficiency of services provided. 5. Provides retro review of identified cases denied by health plans for financial reimbursement. 6. Submits notification of admission and obtains timely authorizations for care from health plans, as needed. 7. Analyzes and identifies utilization patterns and and participates in the collection and analysis of data for the denial process as well as special studies, projects, audits, routine utilization monitoring activities. 8. Works under the guidance of and in collaboration with the hospital utilization review committee to maintain appropriate standards of utilization review and support the implementation of the hospital utilization review plan 9. Ensure compliance with all federal, state, and local regulations, as well as organization policies and procedures. Maintains Up to date knowledge of regulatory agency guidelines as they pertain to area of practice. 10. Functions as key resource provider related to utilization review, delivery of care, and effects of reimbursement on both patients and health care system. 11. Identifies avoidable delays or days/ assists in the collection of data to trend and analyze outcomes for identification of improvement opportunities. 12. Maintain work standards that are in compliance with ARH's policies and governmental regulations and various regulatory agency requirements. 13. Work closely with healthcare providers, case managers, and other stakeholders to facilitate effective communication and coordination of care. Collaborate with the System Director of Case Management and other regional coordinators to develop and implement best practices. 14. Consistently maintains a professional commitment to institutions and department's goals and objectives. Demonstrate flexibility to the department's needs in relation to floor and work schedule and any other internal and external demands on the department. Continually shows commitment to the department by extending oneself when the need arises. 15. Attends and/or completes all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards. 16. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Qualifications Minimum Education LPN or RN graduated from an accredited school of nursing with a state license to practice professional nursing in state of resident facility. BSN preferred. Previous experience in the area of utilization review and/or case management preferred. Working knowledge of federal, state, and regulatory requirements in quality assessment, case management, resource management, hospital systems, accreditation, and licensure strongly preferred Willing to obtain licensure in additional states, as needed Minimum Work Experience Minimum of three years of acute care hospital experience required. Demonstrated skills in the areas of negotiation, communication (verbal and written), conflict, interdisciplinary collaboration, management, creative problem solving, and critical thinking. Knowledge of healthcare financing, community and organizational resources, patient care processes, and data analysis. Knowledge of utilization management as it relates to third-party payers. Experience with managed care is preferred. Excellent verbal and written communication skills required. Demonstrates flexibility via an ability to adapt to changing priorities and regulations. Basic computer skills required. Required Licenses/Certifications • CPR certification to be obtained within 30 days of hire. Certification in Utilization Review (e.g. CPHQ, CCM) preferred. Required Skills, Knowledge, and Abilities • Chart review and good working clinical knowledge base with excellent communication skills necessary to interact with physicians and medical staff. • General idea of governmental and private insurance guidelines.

Under the direct supervision of the Housekeeping Supervisor, performs a variety of cleaning duties for the hospital, clinic, and/or office, including walls, floors, equipment, bath areas, furniture, ceilings, elevators, staircases, windows and blinds, restrooms, vents, light fixtures using universal precautions and appropriate equipment. Responsible to maintain confidential patient information. Responsibilities 1. Coordinates with the nursing staff and supervisor to clean occupied rooms first, check empty rooms, and attend to emergency cleaning for spills. 2. Cleans patient rooms daily, damp mops or vacuums floors, and spot cleans stains. Dusts furniture, ledges, and bed tables and removes debris. Empties, washes, and relines wastebaskets. Washes walls and windows. 3. Uses appropriate chemicals and techniques when washing and cleaning restrooms. Washes basins, commodes, tubs, and showers, checking and cleaning mirrors, soap dishes, water pipes and exterior surfaces. Dusts ledges, damp mops floors, and washes walls. Empties and relines wastebaskets. Refills toilet tissue, paper towels, and soap dispensers. 4. Performs periodic cleaning of high ledges, ceiling and light fixtures, and vents. Cleans doors and parts of showers and commodes subject to mineral deposit. 5. Dry and damp mops or machine scrubs corridors and elevator landings, according to assigned schedule. Sweeps stairwells and washes corridor and landing walls. 6. As needed or assigned, bonnet cleans or extracts carpeted areas. Checks equipment condition upon sign out and cleans equipment upon return, reporting any needed maintenance or repair. Assists in meeting set ups, hanging curtains, picking up trash, hazardous waste, and recyclable trash. Washes trash containers in assigned areas. 7. Maintains all floors. 8. Maintains all carpets. 9. Sets up meetings, hangs curtains, and checks the condition of the equipment. 10. Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards. 11. Responsibly follows the hospital exposure control plans/bloodborne and airborne pathogens. 12. Promotes effective working relations and works effectively as part of a department/unit team inter- and intradepartmentally to facilitate the department's/unit's ability to meet its goals and objectives. 13. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. 14. Continuously displays a “can do” attitude within the department and across departmental lines to contribute to the overall customer service program in place at hospital. Qualifications Education (experience can be substituted for education) High School Diploma or GED Preferred Licenses and Certifications Successful completion of ARH Housekeeping Orientation Program (32 hours) Upon Hire Required

The Plumber is responsible for performing tasks that are basically plumbing and pipefitting oriented and are typical of those tasks found in maintenance and/or construction. Responsibilities Inspects, installs, repairs, and maintains, water, sewage, drainage, steam, condensate piping, gas, oil, and air piping assemblies and related fixtures. Inspects, repairs, installs and maintains pumps sewage systems, medical gas systems, valves, fixtures, traps, gauges, water systems, steam and condensate piping, gas, oil, and air piping, and other related items in this field. Reads blueprints, schematics, and related type drawings and specifications to determine proper layout and accomplishment of assigned tasks. Prepares detailed estimates of quantity of materials, supplies, and time necessary to accomplish assigned tasks. Installs, repairs, maintains, and/or replaces valves, fittings, pipe, gauges, pumps, heaters, pressure vessels, and other related items. Performs assigned tasks with either hand or power tools and in accordance with written or oral instructions. Selects stock, tools, and supplies for assigned tasks. Operates vehicle as required and maintains a maximum/minimum stock system of supplies and tools on vehicle. Performs duties/tasks in accordance with all state and local codes and inspections. Loads and unloads stock, tools, and supplies from vehicles. May instruct other personnel in education of job and tool safety and the plumbing and pipefitting field. Stores stock, tools, and supplies in their assigned location. Maintains on going knowledge of applicable codes pertaining to hospitals and the plumbing and pipefitting field. Completes sections of service requests, work requests, and/or project forms such as time and date started, time and date completed, and materials used. Maintains work area in a safe and orderly manner. Performs other related duties as assigned. Qualifications Education (experience can be substituted for education) High School Diploma or GED Required Work Experience (education can be substituted for experience) 4-6 years Must have four (4) year's experience in the plumbing and pipefitting field. The four (4) years can be one of the following: A. A combination of successful completion of one (1) year in a technical school and three (3) year's experience in the plumbing and pipefitting field. Each 100 hours technical school over the required 1300 may be substituted for one-half year work experience. B. Successful completion of a four-year apprenticeship program in the plumbing and pipefitting field. C. Job related experience in functional area totaling 4000 hours. Knowledge, Skills and Abilities Must be skilled in the safe use of hand and power tools. Must be capable of reading and working from blueprints, schematics, and related-type drawings and/or specifications. Must possess the ability to solve arithmetic and mechanical problems related to building construction in the plumbing and pipefitting field. Must be capable of performing work which includes, but is not limited to installation of water, steam, condensate, gas, oil, and air-pipe assemblies and plumbing fixtures. Must be capable of using oxyacetylene equipment for cutting, soldering, brazing and welding. Must possess a valid vehicle license and drive vehicle as required. Must be capable of estimating and of preparing detailed estimate of the quantity of materials and time for assigned tasks. Must be capable of preparing free-hand sketch(s) of water, steam, condensate, gas, oil, and air-pipe assemblies in accordance with current codes. Can be assigned temporarily to duties that are related to other skills. Licenses and Certifications Must possess Master Plumber or Journeyman Plumber license to qualify for Journeyman or Master Pay rate Upon Hire Required

The Senior Medical Technologist is responsible for supervision and performance in an area of specialization in the laboratory; i.e., Hematology, Microbiology, Chemistry, and Blood Bank. Responsibilities Supervises one or more departments of clinical laboratory. Performs all tests and examinations in that department. Notifies and discusses abnormal results with physicians. Assists in evaluating new procedures. Schedules certain tests which are considered special procedures. Assists in maintaining quality control program. Keeps abreast of new technical and theoretical procedures and coordinates the continuing education of their subordinates. Provides assistance to technologists and technicians when problems arise. Maintains records and procedure files for their department. Participates in overall shift coverage for call-in and weekend duty. May perform duties of Chief or Assistant Chief Technologist in their absence. May contact physicians and relay and discuss patient results. Depending on hospital, may be allowed to perform procedures without physician's request. Performs other duties as assigned. Qualifications A Master's Degree from an accredited institution with a major in one of the chemical, physical, or biological sciences, and subsequent to graduation, has at least four years of pertinent laboratory experience of which not less than two years has been spent working in the designated specialty in a clinical laboratory; or, A baccalaureate degree in Medical Technology which includes successful completion of a program in an CAHEA approved School of Medical Technology and certification as a Medical Technologist by a national certified agency, plus at least six years of pertinent clinical laboratory experience of which not less than two years have been in a designated laboratory specialty; or, A baccalaureate degree from an accredited educational institution with a major in one of the chemical, physical, or biological sciences; and, subsequent to graduation - (a) has had at least six years of pertinent laboratory experience of which not less than two years has been spent working in the designated laboratory specialty in a hospital clinical laboratory, with a director at the doctoral level; and, (b) has successfully completed pertinent courses which, when combined with the foregoing experience, will provide technical and professional knowledge comparable to that of #2 above.

The Care Navigator is responsible for coordinating access to ARH services across all areas of their healthcare community (includes hospital, retail pharmacy, home care, home health, indigent care, etc.). Responsibilities Work collaboratively with care providers to coordinate and plan the access to care for patients across the ARH continuum; Work with nursing and care managers to identify ARH service opportunities (retail pharmacy, home care services, home health services, etc.) to patients being discharged; Make follow-up contacts to high-volume patients for local and system services; Provide a local resource to transition follow-up services (for example, prescription refills) through the system services (for example, the prescription mail order program); Promote and coordinate with home care services for post-discharge durable medical equipment and home health orders; Deliver completed prescriptions and supplies to patients or their caregivers; Assist patients in processing payment requirement; Assist in the completion of paperwork for medication access programs; Contact other resources for patient information to potentiate ARH services; Work with physicians and social services to obtain insurance prior authorizations for medications as needed; Coordinate with local service line directors to provide contiguous and coordinated services post-discharge; Serve as a liaison between providers and pharmacy to facilitate the prior authorization process to solve medication access and adherence issues; Act as a direct contact for patients to obtain assistance/updates with prior authorizations Initiate follow-up communications with patients and providers on the status of their medication access issues Performs direct entry and maintenance of patient application(s) for services; Responds to and provides additional information and or appeals as required by pharmaceutical companies. Maintains records and statistics for the purpose of evaluation and program analysis. Sustains general knowledge of manufacturer indigent patient program criteria and communicates changes and developments. Investigates and analyzes critical operational situations and provides directions for the resolution of problems. Performs other related duties as assigned. Travel as required Qualifications High school diploma required. Associates degree preferred. LPN preferred

To provide the services of a sitter for any patient on a patient care unit who has been assessed to require constant observation in order to maximize his or her safety. Performs a variety of routine duties to assist in the delivery of patient care. Qualifications CPR certification is preferred. Formal training or equivalent experience such as, nursing assistant, C.N.A., EMT preferred. The ability to communicate effectively and document information accurately. Ability to deal efficiently and effectively with a wide variety of individuals. Knowledge of basic medical terminology and basic computer knowledge is preferred. Previous hospital or nursing home experience also preferred. Ability to move or lift patients and equipment.

The Laundry Helper is responsible for performing duties related to all aspects of the production areas of the laundry from receiving the items to be cleaned through the process of preparing the clean items for distribution. Responsibilities Depending on assignment, may perform any one or a combination of the following duties: Receives and/or delivers linens to/from truck and delivers to designated areas. Records weight and/or count of linen. Assist in loading or unloading washers and/or dryers. Sorts linen into categories and prepares linen for washing and/or ironing. Assists in hand folding of items as needed. Packs linen into baskets, carts, etc., for transporting. Operates various Laundry machines as directed, except washers/extractors. Maintains laundry equipment and area in a clean and safe condition. Perform other duties as assigned. Qualifications High School Diploma or GED equivalent. Three (3) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities. Must have proper color vision for classifying client linens and detecting stains.

The Staff Pharmacist is responsible for providing quality pharmaceutical care/services to patients and health care professionals at any ARH or affiliated unit as assigned. Responsible for properly assessing patients' pharmaceutical needs and providing pharmaceutical care. Responsible for the accurate and proper compounding and dispensing of prescribed medications and solutions. Responsible for the proper inventory and record keeping of medications. Responsible for properly counseling patients/patients' families, and appropriate health care professionals regarding drug therapy. Responsibilities 1) Supervises and performs functions involved in the drug distribution process a) Performs accurate and complete order entry - correct patient, drug, dose, frequency, etc. b) Interprets and evaluates medication and intravenous orders for allergies, appropriateness, duplication and interactions. c) Screens for, detects, and documents ADRs according to ARH program d) Supervises and checks the work of technicians (order entry, filling of orders or prescriptions, and/or unit dose cart fill) e) Accurately fills medication orders/prescriptions f) Compounds non-sterile pharmaceutical products g) Counsels patients concerning medications (inpatient or outpatient) h) Prices and bills prescriptions or medication orders 2) Supervises and performs functions involved with the IV Admixture program a) Prepares and labels IV admixtures in accordance with accepted standards b) Screens IV preparation for compatibility c) Uses appropriate aseptic technique in drug preparation d) Uses safe and appropriate technique in chemotherapy preparation e) Supervises and checks the work of technicians (order entry, aseptic technique, chemotherapy preparation, etc.) f) Accurately fills IV orders g) Maintains IV Room area (appropriate cleaning, quality control checks and certifications) 3) Makes appropriate interventions to improve patient care through effective communication a) Accurately and efficiently performs physician consults (kinetics, dose calculations, wound care, poly-pharmacy, etc.) b) Initiates interactions with physicians concerning drug therapy (recommendations, clarifications, non-formulary orders, age-specific considerations) c) Documents clinical interventions d) Assists in establishing protocols and policies and procedures for appropriate drug use. e) Formulates care plans and reassesses therapy as patient's condition requires. f) Responds to codes/emergency situations as required g) Provides current and accurate drug information to patients and other healthcare professionals h) Provides both formal and informal educational services to patients, health care professionals, students, and community. 4) Demonstrates the necessary skills and proficiency needed to operate the Pharmacy computers and electronic and mechanical equipment a) Able to print computer lists and labels for respective Pharmacy area b) Shows proficient skill to operate and maintain Pharmacy computers, fax machine, copy machine, cash register, etc. c) Maintains laminar flow hoods d) Maintains, updates, and retrieves departmental files such as correspondence, licenses, prescriptions, profiles, cash receipts, records of issuance, etc. 5) Maintains appropriate record keeping and levels of medication and supply inventory a) Demonstrates proper distribution and documentation of controlled substances (ordering, receiving, perpetual inventory, etc.) b) Orders or oversees ordering of medications and supplies c) Maintains proper storage and distribution of floor stock and emergency drugs according to P&P 6) Possesses the ability to assess and/or care for age groups of patients within their scope of practice - See age-specific competency guidelines for position and age group 7) Additional duties - Serves on hospital committees as assigned Qualifications Bachelor of Science degree in Pharmacy, Pharm.D., or other advanced degree. Licensure eligibility in state of employment.

The Director of Quality and Performance Improvement is responsible for leading the hospital system's strategic and operational efforts to ensure safe, effective, patient-centered care through continuous quality improvement, regulatory compliance, and performance excellence. This role maintains a specific focus on Long Term Acute Care Hospitals (LTACH), Outpatient Ambulatory Clinics, and Home Health services. This role collaboratively supports these post-acute and ambulatory service lines in the development, implementation, and evaluation of quality and safety programs, performance improvement initiatives, and data-driven decision-making frameworks that align with national standards, accreditation requirements, and organizational goals. The Director collaborates with clinical and administrative leaders to foster a culture of accountability, transparency, and innovation, driving measurable improvements in patient outcomes, service delivery, and organizational efficiency across the continuum of care (clinic to home). Responsibilities • Strategic Leadership: Develop and implement quality improvement strategies that align with the health system's mission, specifically addressing the unique needs of LTACH, Ambulatory, and Home Health populations. Set measurable program goals and oversee implementation of initiatives. • Data Driven Improvement: Analyze key performance indicators, including Home Health OASIS data, LTACH Quality Reporting Program (QRP) data, and Ambulatory quality metrics. Translate regulatory survey outcomes and benchmark data into actionable insights to drive collaborative enhancements in care delivery. • Interdisciplinary Collaboration: Partner with clinical, operational, and administrative teams to integrate patient-centered approaches to care delivery across departments. Lead initiatives to improve care transitions and hand-offs between acute care, LTACH, and Home Health settings. • Compliance & Standards: Ensure adherence to regulatory requirements related to patient experience and quality reporting (e.g., Home Health CAHPS, LTACH regulatory surveys). Coordinate with nursing and medicine to ensure patient experience aligns with clinical outcomes and facilitate cross-departmental initiatives to enhance communication. • Training & Development: Lead initiatives to educate staff and leaders in quality principles, service excellence, process improvement, and communication best practices, customized for the ambulatory and home-based care environments. Cultivate a culture of accountability and empathy through targeted education and mentorship. • Stakeholder Engagement: Serve as a liaison between health system leadership, patients, and community partners to foster transparency and trust. Utilize effective data visualization tools to provide actionable insight to LTACH, Clinic, and Home Health leadership. Qualifications Education • Master's degree in clinical field required, years of experience with specialty certification can be considered in lieu of master's degree for otherwise qualified candidates. • Clinical licensure (RN, PharmD, RT, PT, LCSW, MLS, etc.) required Minimum Work Experience • Minimum 5 years progressive experience leading specialty specific quality/performance improvement across multiple entities (regional or system level work) • Minimum 1 year in hospital/healthcare system quality leadership role • Expertise in national standards and compliance frameworks (TJC, DNV, CMS Quality Reporting etc.) with fluency in data analytics tools and process improvement methodology required Licensures and Certifications Licensure in a clinical field required Quality Certification Preferred. Examples (not exhaustive): CPQH, CPPS, CIC, HACP Lean six sigma - preferred Required Skills, Knowledge, and Abilities • Demonstrated ability to self-organize and manage time to meet deadlines and manage competing priorities • Strong written and verbal communication skills, able to lead meetings, present findings, and facilitate interdisciplinary collaboration • Understanding of specific regulatory standards: CMS Conditions of Participation for LTACH and Home Health Agencies, and ambulatory accreditation standards. • Proficient in use of organized performance improvement methodology (PDSA, lean, RCA etc.) • Familiarity with safety event classification, failure mode effects analysis and proactive risk assessment methodologies • Experience training teams on quality tools, regulatory compliance updates, and performance improvement techniques • Knowledge of incident reporting system, risk mitigation strategies, and compliance protocols • Ability to interpret clinical and operational data, develop dashboards and scorecards and use analytics tools such as excel, Tableau or Power BI • Experience with and insight into clinical workflows specific to outpatient clinics, home health visits, and long-term acute care, including care transitions between these settings. • Ability to align quality and performance goals with hospital-wide strategic initiatives • Skilled in leading cross-functional initiatives, managing timelines, and delivering measurable outcomes • Ability to guide departments through process redesign, culture shifts, and adoption of new standards • Skilled in drafting, reviewing, and implementing policies that support regulatory compliance and operational excellence • Ability to identify interdependencies across departments and anticipate downstream impacts of quality initiatives • Inspire trust, model accountability, and foster a culture of continuous improvement

Under general supervision, the Clinic Billing and Follow-Up Specialist handles essential billing and insurance follow-up functions. This role requires a fundamental understanding of insurance claim processing, knowledge of HCFA claim forms, and the ability to interpret insurance explanation of benefits (EOBs), handle denials, and perform follow-up with insurers to ensure claims resolution. The position encompasses business office responsibilities related to patient accounts, including charge import, appeals, diagnostics and procedural coding, and claim follow-up with third-party payers to achieve a zero-balance resolution. Special Instructions Position is On-Site with Hybrid work option after six months Responsibilities Functions Promote the mission, vision, and values of the organization Import charges from queues in a timely manner and append modifiers or any required information for claim transmission Review daily accounts that are ready to be billed in Waystar from Meditech Initiate correction on all claims with errors by the designated time Follow up on any correspondence that may have been received on that day or the previous day Cross train on billing all lines of business to the different payers Pull listing of all accounts assigned to be follow up by specific payer Diagnostic and procedural coding Follow-Up Responsibilities Responsible for the resubmission of primary, secondary, and tertiary claims per respective regulations and policies. Communicate with third-party representatives as necessary to complete claims processing and /or resolve problem claims. Follow-up daily on post processing activity including but not limited to, rejected billings, adjustments, and rebilling, and denied claims for accounts. Maintain accounts receivable detail of their accounts through tasking. Maintains standards per payer for percentage accounts >90 days. Works minimum standard number of accounts per payer per day. Meets or exceeds collection goals by payer each month. Works all assigned accounts as assigned, depending on balance. Complete appeals as required. Participates in educational activities and attends monthly department staff meetings. Maintains confidentiality: adheres to all HIPAA guidelines/regulations. Other duties as assigned from time to time. Attend educational activities and monthly department staff meetings Perform other duties as assigned Qualifications High School Diploma or GED Six months previous experience in clinic registration, billing and collections, financial counseling, or customer service preferred Knowledge of medical terminology preferred Basic computer proficiency Typing speed: minimum 40 WPM Familiarity with CPT and ICD-9 coding is helpful Good written and verbal communication skills are essential for account follow-up

IT EDU Solutions team lead is responsibility for coordinating their resources to contribute to the assessment, development, delivery, and coordination of technology training through their regional teams. The goal is to create, maintain and deliver standardized training materials through various methods to assure optimization of the electronic health record. The IT EDU solutions team may participate in workflow development and testing of new and updated workflows. Works closely with IT leadership and application teams to develop training content and have a thorough understanding of the workflows. Works closely with the Learning Management System administrator to provide oversight of the training rooms, schedule, and the equipment. Proactively monitors key workflows to improve documentation, quality of care and patient safety. Special Instructions Team Lead for Cumberland Valley (Onsite Position) Responsibilities Contributes to the ongoing assessment, feedback, coaching, and development for team members. Contributes to maintaining the department resources and activities within budget. Makes recommendations of KPIs for monitoring and identifying optimization opportunities. Develops collaborative partnerships within IT across ARH and especially in their region. Coordinates activities for all aspects of EHR technology training for new and current employees and providers in their region. Ensures Seed education is maintained and up to date. Updates, standardized and maintains all required training materials. Assures team members are trained on peripheral devices and equipment required to do their job effectively. Assures all updates are communicated to super users, end users & providers Assures IT EDU solutions team works with departments and individual team members to proactively improve efficiency & increase functionality within the system. Works with the LMS administrator to schedule Seed training, uploads attendance & competency scores into Seed. Ensures all competency exams are provided to the team member's manager. Encourages the team members to work closely with Network Coordinator to troubleshoot devices, peripherals and programs. Provides training and go live support for new facilities & services. Travels between facilities to coordinate education classes. Qualifications Education Minimum of Associates Degree in related clinical area or equivalent training experience and/or electronic health record experience. Minimum Work Experience Minimum of two (2) years of clinical or equivalent experience in a health care environment. Experience in healthcare information systems preferred. Required Skills, Knowledge, and Abilities MS Office experience/ability preferred. Must be able to communicate with users of all disciplines and across various levels within the organization. Must be able to handle multiple deadlines and project demands.

The Carpenter is responsible for performing tasks that are basically carpentry oriented and are typical of those tasks found in maintenance and/or construction. Responsibilities Constructs, repairs, and maintains wood, masonry and metal structures such as furniture, equipment, partitions, and other parts of hospital and related buildings. Constructs, repairs, and maintains brick and drywall. Constructs, repairs, installs, and maintains wood and metal framework, sub-flooring, sheathing, partitions, floor joints, studding, rafters, molding, paneling, lath, door frames, doors, door hardware, stairs, steps, linoleum, floor tile, base, plastic laminates, ceiling, concrete, cabinets, furniture, window and door glass, and other related items. Reads blueprints, schematics and related type of drawings and specifications to determine proper layout and accomplishment of assigned tasks. Calculates and estimates quantity of materials, supplies, and time necessary to accomplish assigned tasks. Primarily performs carpentry tasks that are related to projects of work that is broad in scope. Performs assigned tasks with either hand or power tools and in accordance with written or oral instructions. Completes sections of service requests, work requests, and/or project forms such as time and date started, time and date completed, and materials used. May perform minor plumbing and electrical tasks, i.e., remove conduit and electrical wiring in demolition and renovations. Install boxes, conduit piping for preliminary building under instruction of Electrician and Supervisor. May instruct other personnel in education of job and tool safety and the field of carpentry and may provide direction to Carpenter II. Loads and unloads stock, tools, and supplies from vehicles. Selects stock, tools, and supplies for assigned tasks. Stores stock, tools, and supplies in their assigned location. Operates vehicle as required and maintains a maximum/minimum stock system of supplies and tools on vehicle. Performs first echelon of maintenance to vehicle such as checking and adding oil, gas, air, and water; cleans both interior and exterior. Maintains work area in a safe and orderly manner. Maintains on-going knowledge of applicable codes pertaining to hospitals and the construction field. May cut keys and repair all type of locks. Performs other related duties as assigned. Qualifications High School Diploma or GED equivalent; AND Must have four (4) years experience in the carpentry field. The four (4) years can be one of the following: A. A combination of successful completion of one (1) year in a technical school and three (3) years experience in the carpentry field. Each 100 hours of technical school over the required 1300 may be substituted for one-half (1/2) year work experience. B. Successful completion of a four (4) year apprenticeship program in the construction field. C. Job related experience in functional area totaling 4000 hours. Technical school(s) must be a combination of a classroom study and shop experience. The course should contain no less than 1300 hours and include such subjects as fundamentals of carpentry, blueprint reading, specification preparation, use of hand and power tools, mathematics, applied science, human relations and mechanical drawing. Cooperative education program where the student receives on-the-job experience with business and industry may be substituted for shop experience.

Performs basic assigned laboratory tasks. Obtains specimens from the patient/donor to perform the testing required by the physician/client. Prepares the samples for testing/transport, test samples, and reports results/dispatch to the designated personnel/client. Maintains all certifications required by the laboratory and performs all duties while maintaining the Standards of the Laboratory, Corporation, Regulatory and Accrediting Agencies. Proves competent in the laboratory by passing all competency examinations required by the laboratory. Phlebotomist reports to the Laboratory Administrative Director or designee and does not supervise anyone. This position has direct contact with patients and other hospital personnel. Responsibilities Performs phlebotomy (venipuncture, finger stick, heel stick, and bleeding time) according to established procedure. Identifies patients and properly labels specimen tubes. Determines priority of STAT draws. Ensures timely transport of all patient specimens for testing. Utilizes computers as appropriate in completing assigned functions. Helps co-workers when needed and communicates with laboratory departments when needed to ensure an orderly work flow. Under supervision will help in the training of new employees and student interns at the hospital in the performance of phlebotomy duties. Follows all organizational and department or unit policies and procedures. Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety and specific job-related hazards. Responsibly follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens. Demonstrates respect and regard for dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Promotes effective working relations and works effectively as part of a department/unit team inter- and intra-departmentally to facilitate the department's/unit's ability to meet its goals and objectives. Will greet patients and answer phones in the outpatient lab when required. Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department. Records daily temperatures of all refrigerators in the phlebotomy areas. Organizes assigned work and accurately completes workload. Performs various pre-analytical functions of specimens (collection, labeling, transport, processing), including Custody and Control Drug Screens. Assists in keeping supplies at stock level. Completes daily log sheets. Clerical: answers telephones, takes messages, performs any related data entry, gives reports, reprints reports, makes photocopies, faxes reports, and files orders. Performs other related duties as assigned. Qualifications EDUCATION, TRAINING, AND EXPERIENCE Successful completion of an approved phlebotomy training program; OR One year or prior acceptable experience in laboratory technique, covering at least fifty percent of the clinical duties, which will be required in the job.

The Staff Dietitian is accountable for the scientific planning and preparing of diets, performance of educational training and nutritional consultation with patients, hospital staff and outside agencies as well as assigned management duties. Responsibilities Evaluates nutritional status and instructs for understanding of diets and diet therapy. Follows-up for adherence to diet regime. Consults with physicians and/or nursing service personnel regarding prescribed diets and dietetic services and plans normal and therapeutic diets. Conducts in-service training for employees. Initiates workshops and seminars in conjunction with agencies and other hospitals and provides current nutritional education for both the public and employees. Assists in development and/or revision of diet instruction materials and modified diets. In absence of Director may assume duties of Director, Dietetic Services. Performs other duties as assigned. Qualifications BS/MS in Dietetics or Nutrition A.D.A. Eligible/Registered

The Director of Laboratory Services is responsible for managing the laboratory in a manner to assure that tests to obtain data for diagnosis and treatment of diseases are performed accurately and effectively. Responsibilities Manages the department in an efficient manner by planning, organizing, and controlling assigned activities in the department. Recommends new procedures and improvements of existing ones. Determines staffing needs and patterns and recommends appropriate staffing levels and classifications. Determines work assignments and priorities, and schedules coverage of lab. Develops and evaluates or assists in the development and evaluation of each section's quality control program. Maintains adequate inventory of supplies. Prepares department budget in cooperation with Administration. Establishes goals for the department and evaluates employee performance. Interviews prospective personnel and makes recommendations on hiring and firing and coordinates the orientation of new employees in procedures and hospital policy. Develops procedures and problem solving in conjunction with other hospital departments, Medical Staff and Administration. Coordinates all departmental in-service education activities. Provides statistical data to Administration accurately and on a timely basis, and insures proper maintenance of department records. Provides support to laboratory staff in communicating with instrumentation companies to ensure that instruments are properly maintained and upgraded or replaced as needed. May participate in shift coverage and take call-in when necessary. Performs other duties as assigned. Qualifications A Master's Degree from an accredited institution with a major in one of the chemical, physical, or biological sciences, and subsequent to graduation, has at least four years of pertinent laboratory experience of which not less than two years has been spent working in the designated specialty in a clinical laboratory plus two (2) years in a supervisory position. OR A baccalaureate degree in Medical Technology which includes successful completion of a program in an CAHEA approved School of Medical Technology and certified by a national certified agency recognized by the profession of medical technology plus at least four years of pertinent clinical laboratory experience; plus two (2) years in a supervisory position. OR A baccalaureate degree from an accredited educational institution with a major in one of the chemical, physical, or biological sciences; and, subsequent to graduation - (a) has had at least six years of pertinent laboratory experience in a hospital clinical laboratory, with a director at the doctoral level; and, (b) has successfully completed pertinent courses which, when combined with the foregoing experience, will provide technical and professional knowledge comparable to that of #2 above plus two (2) years in the supervision. AND Must have knowledge of all functions of the laboratory. Must maintain skills and knowledge by participating in continuing education. Must maintain state licensure, as required