Job Training Specialist jobs at Appalachian Regional Healthcare

Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities Job Summary / Purpose The TLC Training Specialist plays a key role in delivering high-quality learning experiences that strengthen leadership effectiveness and support team member development across CommonSpirit Health. Reporting to the System Director of TLC Delivery Enablement, with close collaboration with the System Directors of Leadership Development, this position is responsible for facilitating engaging and impactful learning sessions for leaders and employees across the ministry. The Training Specialist will primarily deliver virtual learning experiences, webinars, and leadership development sessions at both local and national levels. They will also facilitate in-person training as needs arise. As an engaging, adaptive facilitator, the Learning Delivery Specialist will create a dynamic and interactive learning environment that brings leadership and team member development concepts to life, supports the growth of people leaders, and advances CommonSpirit Health's mission and strategic priorities. Essential Key Job Responsibilities Learning Facilitation and Delivery: Deliver engaging and interactive learning sessions, primarily via virtual platforms, including webinars, workshops, and leadership development programs for leaders and employees across the organization. Facilitate in-person learning events and leadership development experiences as required. Adapt facilitation approach and delivery style in real time based on audience needs, questions, and energy to ensure optimal learning outcomes. Foster a psychologically safe, inclusive, and participatory learning environment that encourages discussion, reflection, and application of key concepts. Program Support and Implementation: Support the implementation and delivery of enterprise-wide leadership development programming, partnering closely with TLC team members and stakeholders to ensure consistency and quality. Prepare, organize, and manage facilitation materials and logistics to support seamless delivery of learning sessions. Gather and synthesize participant feedback and session outcomes to inform continuous improvement efforts. Collaborate with colleagues and subject matter experts to align delivery approaches with program objectives, content intent, and organizational goals. Collaboration and Alignment: Serve as a collaborative partner to the TLC Consulting & Delivery team, ensuring alignment between delivery practices and broader talent, leadership, and organizational development strategies. Partner with leadership development program owners to understand learning goals, key messages, and desired outcomes for each program or session. Support the team in representing the TLC brand and delivering a consistent, high-quality learning experience across all programs. Job Requirements Minimum Qualifications Required Education and Experience Education: Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or related field. Experience: Minimum of 3-5 years of experience facilitating and delivering learning and development programs. Preferred: Experience delivering training within healthcare or large, complex organizations. Required Licensure and Certifications None; although DISC and Prosci Certifications are preferred Required Minimum Knowledge, Skills, Abilities and Training Proven ability to deliver dynamic and engaging learning sessions, both virtually and in person. Strong facilitation skills, including the ability to adapt delivery in real time and respond effectively to audience needs. Excellent communication and interpersonal skills, with the ability to build rapport and foster an inclusive learning environment. Knowledge of adult learning principles and their application in leadership development. Comfort and proficiency with virtual delivery platforms and digital facilitation tools. Strong organizational and time management skills, with attention to detail in planning and delivery logistics. Collaborative mindset and ability to work effectively across teams and with stakeholders at all levels. Experience working within healthcare or large, matrixed organizations preferred. Curiosity, adaptability, and a growth mindset. Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.

Description & Requirements Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement. • Troubleshoot technical issues related to audio, connectivity, and platform access. • Escalate classroom concerns and technical disruptions to appropriate teams for resolution. Minimum Requirements - High School diploma or equivalent with 1-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. • Experience supporting virtual training sessions using Microsoft Teams preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 17.83 Maximum Salary $ 29.50

Description & Requirements Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement. • Troubleshoot technical issues related to audio, connectivity, and platform access. • Escalate classroom concerns and technical disruptions to appropriate teams for resolution. Minimum Requirements - High School diploma or equivalent with 1-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. • Experience supporting virtual training sessions using Microsoft Teams preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 17.83 Maximum Salary $ 29.50

Description & Requirements Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement. • Troubleshoot technical issues related to audio, connectivity, and platform access. • Escalate classroom concerns and technical disruptions to appropriate teams for resolution. Minimum Requirements - High School diploma or equivalent with 1-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. • Experience supporting virtual training sessions using Microsoft Teams preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 17.83 Maximum Salary $ 29.50

Description & Requirements Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement. • Troubleshoot technical issues related to audio, connectivity, and platform access. • Escalate classroom concerns and technical disruptions to appropriate teams for resolution. Minimum Requirements - High School diploma or equivalent with 1-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. • Experience supporting virtual training sessions using Microsoft Teams preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 17.83 Maximum Salary $ 29.50

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support Determine patient wants and needs and selling to exceed their expectations Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions Able to operate the auto-lensometer and manual lensometer Educate and recommend specific lenses, lens coatings and frames to suit patient needs Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt Dispense patient orders and repair and adjust patient frames Dispense all glasses and/or contact lens orders using current process QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required. LICENSES AND CREDENTIALS ABO and NCLE certifications preferred but not . SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance Title: Supported Employment Specialist Reports To: Executive Director Classification: Full-Time FLSA Status: Non-Exempt Created: June 8, 2025 JOB SUMMARY Develop competitive employment opportunities for people served. ESSENTIAL JOB FUNCTIONS Assist individual(s) served to acquire competitive employment in a community setting as abilities allow. Work with individual(s) served to determine benefits (e.g., SSI, Medicaid) availability and how they will be affected by employment. Complete vocational profile and assess vocational capabilities on an ongoing basis. Update as necessary. Develop an individual employment plan with the individual(s) served and their support system. Serve as a support for the individual, the individuals family, and the Evergreen staff who provide services. Work with local businesses to develop competitive job opportunities for individuals served. Conduct at least six employer contacts each week to learn about local businesses and employer needs, to talk about specific individuals (s) served who are looking for work, and/or to talk about employer services offered by the SE program. Provide education and support to employers as agreed upon by individual(s) served, which may include negotiating job accommodations and follow-up contact with the employer. Provide job-site training as needed to ensure the best outcomes for the individual. Monitor and evaluate work performance on employment site(s) and provide feedback to team, staff, and family. Attend job coach training and meetings relevant to the employment of people served by Evergreen. Spend at least 65% or more of total scheduled work hours in the community engaging individual(s) served, contacting employers for job development, and providing follow-along supports. Provide supported education, using principles similar to SE, for individual(s) served who express interest in education to advance their employment goals. Ensuring that all policies, procedures, regulations, and guidelines are followed. Schedule person-specific training and maintain documentation of such training. Ensure all daily, weekly, and monthly reporting is complete and accurate. CORE COMPETENCIES Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations. Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions. Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message. Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others. Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Bachelors Degree in Human Services, Business, or a related field. At least one year of experience working with disabled individuals and general knowledge of supported employment. Must have certification for Supported Employment and complete the curriculum for Direct Support Professional from the College of Direct Support Professionals. PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly works in a fast-paced environment with multiple task deadlines. Regularly moves and positions objects weighing up to 50 pounds. Occasionally exposed to viruses and infectious conditions. Constantly alert and observant during working hours. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts. Must be adaptable and able to make decisions. May be required to attend a seminar or job-related training courses. Must have understanding, patience, and tact in dealing with individuals, their families or advocates and other agencies involved in providing supports for individuals. Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. Must be able to prioritize work tasks under the general direction. Must be able to work without close personal supervision. SKILLS AND ABILITIES Working knowledge of Microsoft Windows and Office applications. Working knowledge of Google Workspace. Aptitude to learn other software programs as required for this position. EMPLOYMENT VARIABLES Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work some evenings and weekends when required. WORKING ENVIRONMENT Typical office setting.

Description & Requirements Maximus is currently looking for an Employment Specialist to join the Montana Employment and Training Project. This role collaborates with case managers, outreach liaisons, as well as participants on the program. The role also includes case management, job development, placement, and retention services. Our mission is to empower participants to succeed in the workforce by enhancing their skills, prioritizing employment opportunities, and fostering long-term job retention. *This is a remote role that requires you to live in Montana ** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities - Promote working relationships with customers and monitor engagement and progress. - Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs). - Maintain accurate and timely case notes on all customer contacts and document activities. - Share information about outreach and engagement efforts with project staff. - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider. Minimum Requirements - High School Diploma - 2-4 years of experience -Previous case management experience preferred -Previous work experience with employment services which includes resume building and mock interview workshops preferred - Travel up to 10% of the time is required This position is fully remote and will require a home office. Home office requirements: Reliable high-speed internet service Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity Minimum 5 Mpbs upload speeds #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.20 Maximum Salary $ 22.20

Description & Requirements Maximus is currently looking for an Employment Specialist to join the Montana Employment and Training Project. This role collaborates with case managers, outreach liaisons, as well as participants on the program. The role also includes case management, job development, placement, and retention services. Our mission is to empower participants to succeed in the workforce by enhancing their skills, prioritizing employment opportunities, and fostering long-term job retention. *This is a remote role that requires you to live in Montana ** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities - Promote working relationships with customers and monitor engagement and progress. - Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs). - Maintain accurate and timely case notes on all customer contacts and document activities. - Share information about outreach and engagement efforts with project staff. - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider. Minimum Requirements - High School Diploma - 2-4 years of experience -Previous case management experience preferred -Previous work experience with employment services which includes resume building and mock interview workshops preferred - Travel up to 10% of the time is required This position is fully remote and will require a home office. Home office requirements: Reliable high-speed internet service Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity Minimum 5 Mpbs upload speeds #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.20 Maximum Salary $ 22.20

Description & Requirements Maximus is currently looking for an Employment Specialist to join the Montana Employment and Training Project. This role collaborates with case managers, outreach liaisons, as well as participants on the program. The role also includes case management, job development, placement, and retention services. Our mission is to empower participants to succeed in the workforce by enhancing their skills, prioritizing employment opportunities, and fostering long-term job retention. *This is a remote role that requires you to live in Montana ** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities - Promote working relationships with customers and monitor engagement and progress. - Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs). - Maintain accurate and timely case notes on all customer contacts and document activities. - Share information about outreach and engagement efforts with project staff. - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider. Minimum Requirements - High School Diploma - 2-4 years of experience -Previous case management experience preferred -Previous work experience with employment services which includes resume building and mock interview workshops preferred - Travel up to 10% of the time is required This position is fully remote and will require a home office. Home office requirements: Reliable high-speed internet service Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity Minimum 5 Mpbs upload speeds #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.20 Maximum Salary $ 22.20

Benefits: Dental insurance Health insurance Vision insurance Title: Supported Employment Specialist (Kentucky) Reports To: Executive Director Classification: Full-Time FLSA Status: Full-Time Created: June 8, 2016 Revised: February 25, 2025 JOB SUMMARY Develop competitive employment opportunities for people served. ESSENTIAL JOB FUNCTIONS ● Assist individual(s) served to acquire competitive employment in a community setting as abilities allow. ● Work with individual(s) served to determine benefits (e.g. SSI, Medicaid) availability and how they will be affected by employment. ● Complete vocational profile and assess vocational capabilities on an ongoing basis. Update as necessary. ● Develop an individual employment plan with individual(s) served and their support system. ● Serve as a support for the individual, the individual's family, and Evergreen staff who provide services. ● Work with local businesses to develop competitive job opportunities for individuals served. ● Conduct at least six employer contacts each week to learn about local businesses and employer needs, to talk about specific individual(s) served who are looking for work and/or to talk about employer services offered by the SE program. ● Provide education and support to employers as agreed upon by individual(s) served, which may include negotiating job accommodations and follow-along contact with the employer. ● Provide job-site training as needed to ensure best outcomes for individual. ● Monitor and evaluate work performance on employment site(s) and provide feedback to team, staff, and family. ● Attend job coach training and meetings relevant to the employment of people served by Evergreen. ● Spend at least 65% or more of total scheduled work hours in the community engaging individual(s) served, contacting employers for job development, and providing follow-along supports. ● Provide supported education, using principles similar to SE, for individual(s) served who express interest in education to advance their employment goals. ● Ensuring that all policies, procedures, regulations, and guidelines are followed. ● Schedule person specific training and maintain documentation of such training. ● Ensure all daily, weekly, and monthly reporting is complete and accurate. PHYSICAL REQUIREMENTS ● Constantly moves about to coordinate work ● Occasionally moves and positions objects weighing up to 50 pounds ● Occasionally exposed to viruses and infectious conditions SPECIAL REQUIREMENTS ● Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts. ● Must be adaptable and have the ability to make decisions. ● May be required to attend seminar or job-related training courses. ● Must have understanding, patience and tact in dealing with individuals, their families or advocates and other agencies involved in providing supports for individuals. ● Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. ● Must be able to prioritize work tasks under the general direction. ● Must be able to work without close personal supervision. EDUCATION ● Bachelor's Degree in Human Services, Business, or a related field. ● At least one year of experience working with disabled individuals and general knowledge of supported employment. ● Must have certification for Supported Employment and complete curriculum for Direct Support Professional from the College of Direct Support Professionals. SKILLS AND ABILITIES ● Working knowledge of Windows 7, and Microsoft applications. ● Aptitude to learn other software programs as required for this position. ● Working knowledge of Google Workspace EMPLOYMENT VARIABLES ● Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. ● Must pass a drug screen and criminal background check. Must be able to work some evenings and weekends when required. Compensation: $16.00 per hour

Description & Requirements Maximus is currently looking for an Employment Specialist to join the Montana Employment and Training Project. This role collaborates with case managers, outreach liaisons, as well as participants on the program. The role also includes case management, job development, placement, and retention services. Our mission is to empower participants to succeed in the workforce by enhancing their skills, prioritizing employment opportunities, and fostering long-term job retention. *This is a remote role that requires you to live in Montana ** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities - Promote working relationships with customers and monitor engagement and progress. - Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs). - Maintain accurate and timely case notes on all customer contacts and document activities. - Share information about outreach and engagement efforts with project staff. - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider. Minimum Requirements - High School Diploma - 2-4 years of experience -Previous case management experience preferred -Previous work experience with employment services which includes resume building and mock interview workshops preferred - Travel up to 10% of the time is required This position is fully remote and will require a home office. Home office requirements: Reliable high-speed internet service Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity Minimum 5 Mpbs upload speeds #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.20 Maximum Salary $ 22.20

Baptist Health is looking for a Program Specialist - IT Pharmacy Applications to join their team. This is a remote work position that requires residency in KY or IN The Program Specialist is responsible for the IT Pharmacy programs/projects within assigned scope, with overall responsibility for the direction, scope, cost, schedule, quality, and success of the projects. This includes managing the project plan, budget, issues management list, work breakdown structure, and other project management tools. This position will coordinate all project activities: software and hardware implementation training, and optimization, business and IT related tasks, internal communications process improvement, and develop a plan for sustaining support. Minimum Requirements Minimum of a bachelor's degree (or 4 years' experience), master's preferred. At least 5 - 10 years' progressive leadership and management experience including project experience in an IT environment or in business environment with major project management/system implementation role. Pharmacy experience preferred. PMP (Project Management Professional) Certification or equivalent preferred. Applicable system expertise a plus. Agile or SCRUM certification a plus. Lean Six Sigma certification a plus. Professional Organizations Membership in at least one professional organization is required (i.e. HIMSS, PMI, etc) Project Management; Clinical Pharmacy; Dispensing Pharmacy; Hospital Pharmacy; Pharmacy Automation; Pharmacy Billing; Pharmacy Informatics; Pharmacy Inventory Management Some travel is required. Evening and weekend work is required from time to time. Work Experience Relevant Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Job Description FamilyCare Health Centers is looking for a Quality Program Specialist at our St. Albans, East location (This is NOT a Remote Position) Physical Requirements: The employee is regularly required speak and hear sufficiently to communicate effectively by phone or in person, at normal volumes. Specific vision requirement includes adequate vision to read correspondence, computer screen, forms, etc. The employee is to have good manual dexterity. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift, carry, and/or move up to 20 pounds or more. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications: LPN License, or diploma from a Medical Assistant program. Minimum of one year experience. Strong clinical and computer skills and excellent interpersonal skills. Must be proficient in Excel spreadsheets and interpreting reports.. Basic Functions: Oversee and monitor quality improvement activities, promote improvement of quality measures across the organization while remaining in compliance with measures, regulations for payers, various programs, and state/federal guidelines. Responsible for the supervision of support staff. Duties and Responsibilities: Maintain knowledge base on wide variety of clinical measure and pay-for-performance definitions and provide analysis for the measurement of outcomes such as UDS, MIPS, HEDIS, Medicaid Promoting Interoperability, payer requirements, analyzing/interpreting reports, WVHN, Million Hearts, Health Homes, and Chronic Care Management. Work with various vendors, the FamilyCare management team, and staff on quality improvement projects. Oversee data collection through staff orientations and trainings. Run report audits and provide regular report feedback. Document and report the results and accomplishments of quality improvement initiatives to staff, providers, administration, quality assurance committee, and board of directors as appropriate. Establish strong relationships with all system users through on-site visits to understand their support requirements and priorities. Training provided as applicable for system users. Consult as needed with other departments and agencies to develop and implement solutions related to quality, processes, and procedure. Ensure all quality indicators are followed. Other related duties as assigned.

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance Title: Supported Employment Specialist (Kentucky) Reports To: Executive Director Classification: Full-Time FLSA Status: Full-Time Created: June 8, 2016 Revised: February 25, 2025 JOB SUMMARY Develop competitive employment opportunities for people served. ESSENTIAL JOB FUNCTIONS Assist individual(s) served to acquire competitive employment in a community setting as abilities allow. Work with individual(s) served to determine benefits (e.g. SSI, Medicaid) availability and how they will be affected by employment. Complete vocational profile and assess vocational capabilities on an ongoing basis. Update as necessary. Develop an individual employment plan with individual(s) served and their support system. Serve as a support for the individual, the individuals family, and Evergreen staff who provide services. Work with local businesses to develop competitive job opportunities for individuals served. Conduct at least six employer contacts each week to learn about local businesses and employer needs, to talk about specific individual(s) served who are looking for work and/or to talk about employer services offered by the SE program. Provide education and support to employers as agreed upon by individual(s) served, which may include negotiating job accommodations and follow-along contact with the employer. Provide job-site training as needed to ensure best outcomes for individual. Monitor and evaluate work performance on employment site(s) and provide feedback to team, staff, and family. Attend job coach training and meetings relevant to the employment of people served by Evergreen. Spend at least 65% or more of total scheduled work hours in the community engaging individual(s) served, contacting employers for job development, and providing follow-along supports. Provide supported education, using principles similar to SE, for individual(s) served who express interest in education to advance their employment goals. Ensuring that all policies, procedures, regulations, and guidelines are followed. Schedule person specific training and maintain documentation of such training. Ensure all daily, weekly, and monthly reporting is complete and accurate. PHYSICAL REQUIREMENTS Constantly moves about to coordinate work Occasionally moves and positions objects weighing up to 50 pounds Occasionally exposed to viruses and infectious conditions SPECIAL REQUIREMENTS Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts. Must be adaptable and have the ability to make decisions. May be required to attend seminar or job-related training courses. Must have understanding, patience and tact in dealing with individuals, their families or advocates and other agencies involved in providing supports for individuals. Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. Must be able to prioritize work tasks under the general direction. Must be able to work without close personal supervision. EDUCATION Bachelors Degree in Human Services, Business, or a related field. At least one year of experience working with disabled individuals and general knowledge of supported employment. Must have certification for Supported Employment and complete curriculum for Direct Support Professional from the College of Direct Support Professionals. SKILLS AND ABILITIES Working knowledge of Windows 7, and Microsoft applications. Aptitude to learn other software programs as required for this position. Working knowledge of Google Workspace EMPLOYMENT VARIABLES Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work some evenings and weekends when required.

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance Title: Supported Employment Specialist Reports To: Executive Director Classification: Full-Time FLSA Status: Non-Exempt Created: June 8, 2025 JOB SUMMARY Develop competitive employment opportunities for people served. ESSENTIAL JOB FUNCTIONS Assist individual(s) served to acquire competitive employment in a community setting as abilities allow. Work with individual(s) served to determine benefits (e.g., SSI, Medicaid) availability and how they will be affected by employment. Complete vocational profile and assess vocational capabilities on an ongoing basis. Update as necessary. Develop an individual employment plan with the individual(s) served and their support system. Serve as a support for the individual, the individuals family, and the Evergreen staff who provide services. Work with local businesses to develop competitive job opportunities for individuals served. Conduct at least six employer contacts each week to learn about local businesses and employer needs, to talk about specific individuals (s) served who are looking for work, and/or to talk about employer services offered by the SE program. Provide education and support to employers as agreed upon by individual(s) served, which may include negotiating job accommodations and follow-up contact with the employer. Provide job-site training as needed to ensure the best outcomes for the individual. Monitor and evaluate work performance on employment site(s) and provide feedback to team, staff, and family. Attend job coach training and meetings relevant to the employment of people served by Evergreen. Spend at least 65% or more of total scheduled work hours in the community engaging individual(s) served, contacting employers for job development, and providing follow-along supports. Provide supported education, using principles similar to SE, for individual(s) served who express interest in education to advance their employment goals. Ensuring that all policies, procedures, regulations, and guidelines are followed. Schedule person-specific training and maintain documentation of such training. Ensure all daily, weekly, and monthly reporting is complete and accurate. CORE COMPETENCIES Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations. Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions. Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message. Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others. Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Bachelors Degree in Human Services, Business, or a related field. At least one year of experience working with disabled individuals and general knowledge of supported employment. Must have certification for Supported Employment and complete the curriculum for Direct Support Professional from the College of Direct Support Professionals. PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly works in a fast-paced environment with multiple task deadlines. Regularly moves and positions objects weighing up to 50 pounds. Occasionally exposed to viruses and infectious conditions. Constantly alert and observant during working hours. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts. Must be adaptable and able to make decisions. May be required to attend a seminar or job-related training courses. Must have understanding, patience, and tact in dealing with individuals, their families or advocates and other agencies involved in providing supports for individuals. Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. Must be able to prioritize work tasks under the general direction. Must be able to work without close personal supervision. SKILLS AND ABILITIES Working knowledge of Microsoft Windows and Office applications. Working knowledge of Google Workspace. Aptitude to learn other software programs as required for this position. EMPLOYMENT VARIABLES Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work some evenings and weekends when required. WORKING ENVIRONMENT Typical office setting.

The System Training Analyst responsible for training clinicians on proper use of the clinical information systems used to document patient care. This includes transitioning programs from documenting on paper to using electronic systems, ongoing documentation support and new user training. The System Training Analyst works closely with the EMR Education Coordinator to deliver high quality training and materials that are in-line with providing value-based care. System Specific Duties and Responsibilities: Develop and continuously update training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions). Ensures EMR workflow and training are geared towards providing value-based care. Conduct general training sessions with users, new and current, as needed. Create schedule of training courses & conduct those trainings to increase all departments use and satisfaction in the EHR Assist in system administration development and customization. Maintain knowledge of our standard configurations. Conduct observations of users in their environment to identify areas for improvement and suggestions for work-flow redesign. Create a recurring schedule to make sure all departments in all facilities working with the EHR Work closely with the EMR Education Coordinator to establish training schedules across all entities. Ability to work on several projects simultaneously. Ability to complete projects with tight deadlines and time constraints. Strong ability to identify potential issues and participate in their resolution. Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems Demonstrates patience when working with customers for support Works independently under general direction of supervisor Act as a liaison between the IT department, operations, and software vendors regarding specific software product issues. Attends meetings as requested to help learn and support customer needs Communicate in a clear and concise manner to aid in customer understanding of system functionality Create or log an enhancement for creation of specialized queries at the request of nurse managers Use positive language to create positive perceptions about company, software and service Maintain a positive persona even when dealing with frustrated customers in no win situations Maintain good time management for processes and projects and be transparent Document issue resolution well and communicate to peers for improved support Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice Performs other functions as requested

The Sr. Facilitator of Process Design works in alignment with the organizational leadership in enhancing the identification, prioritization, design and implementation of process improvement initiatives through, training, mentoring, coaching, and developing a team of Clinical Transformation leaders. The individual will serve as a subject matter expert and lead practitioner to implement a process of ongoing improvement based on Lean designs. The Sr. Facilitator of Process Design will conduct and lead process engineering, workflow analysis, optimizing organization operations, integrating people, equipment, facilities and other resources to improve safety, quality, effectiveness and efficiency. PREFERRED QUALIFICATIONS: Bachelor's degree in business or health related field is required. Formal Lean and Six Sigma training, Master Black Belt or Black Belt certification preferred. Eight plus years of professional level experience. Five plus years of experience in Lean or Six Sigma. Health Care experience preferred. Technical competency in Lean skills: DMAIC, DFSS, Lean, Kaizen/Work-out, process management, change management and advanced statistical techniques. Experience coaching and mentoring to all levels of an organization, actively contributes to the development of department and individual capabilities. Process analysis and improvement skills. Leadership, project management, design thinking, problem-solving and team development skills. Proven track record in facilitation, public speaking, training, presentation and communication. Demonstrated success initiating change and ability to influence at all levels. Strong consulting experience and skills that include the capability to quickly identify and develop improvement opportunities, and build the trust and confidence of key line executives, managers, and employees. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; lift, move and transport patients, maneuver objects, equipment, and supplies weighing up to 20 pounds; visual and auditory acuity; distinguish colors; motor coordination and manual dexterity; articulate speech; ability to read and understand orders, exposure to hazardous/bio-hazardous materials. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

The Sr. Facilitator of Process Design works in alignment with the organizational leadership in enhancing the identification, prioritization, design and implementation of process improvement initiatives through, training, mentoring, coaching, and developing a team of Clinical Transformation leaders. The individual will serve as a subject matter expert and lead practitioner to implement a process of ongoing improvement based on Lean designs. The Sr. Facilitator of Process Design will conduct and lead process engineering, workflow analysis, optimizing organization operations, integrating people, equipment, facilities and other resources to improve safety, quality, effectiveness and efficiency. PREFERRED QUALIFICATIONS: Bachelor's degree in business or health related field is required. Formal Lean and Six Sigma training, Master Black Belt or Black Belt certification preferred. Eight plus years of professional level experience. Five plus years of experience in Lean or Six Sigma. Health Care experience preferred. Technical competency in Lean skills: DMAIC, DFSS, Lean, Kaizen/Work-out, process management, change management and advanced statistical techniques. Experience coaching and mentoring to all levels of an organization, actively contributes to the development of department and individual capabilities. Process analysis and improvement skills. Leadership, project management, design thinking, problem-solving and team development skills. Proven track record in facilitation, public speaking, training, presentation and communication. Demonstrated success initiating change and ability to influence at all levels. Strong consulting experience and skills that include the capability to quickly identify and develop improvement opportunities, and build the trust and confidence of key line executives, managers, and employees. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; lift, move and transport patients, maneuver objects, equipment, and supplies weighing up to 20 pounds; visual and auditory acuity; distinguish colors; motor coordination and manual dexterity; articulate speech; ability to read and understand orders, exposure to hazardous/bio-hazardous materials. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)