Arhaus jobs - 232 jobs

Arhaus Furniture is seeking an experienced and visionary Director of Learning and Development to lead training and development initiatives for our call center operations. This role is critical in ensuring our customer care teams deliver the exceptional service and brand experience that defines Arhaus. The Director will design, implement, and oversee learning strategies that empower associates, elevate performance, and align with our commitment to excellence in every customer interaction. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: At Arhaus, we believe in creating beautiful spaces and exceptional experiences. As Director of Learning and Development for Call Center Operations, you will play a pivotal role in shaping how our teams connect with customers and represent our brand. This is an opportunity to lead with vision, elevate service standards, and empower associates to grow their careers while delivering the extraordinary care our customers deserve. Key fundamental skill sets for this role will be: • Develop and execute a comprehensive learning and development strategy for call center operations. • Design onboarding programs that immerse new associates in Arhaus' brand values, products, and service standards. • Create ongoing training modules focused on customer engagement, product knowledge, communication, and problem-solving. • Partner with operations leadership to identify skill gaps and implement targeted development solutions. • Lead and develop a team of training specialists. • Establish clear performance metrics and evaluate training effectiveness through data and feedback. • Lead initiatives to enhance coaching, mentoring, and career pathing for call center associates. • Collaborate cross-functionally with HR, Customer Experience, and Retail teams to ensure consistency in service delivery. • Stay current on industry best practices and integrate innovative learning technologies and methods. • Prepare reports and presentations for senior leadership on training outcomes, associate development, and operational impact. • Champion a culture of continuous learning, growth, and customer advocacy within the call center. Requirements: • Bachelor's degree in Human Resources, Business, Education, or a related field; Master's preferred. • Minimum of 8-10 years of experience in learning and development, with at least 5 years in call center or customer service operations. • Proven success in designing and implementing large-scale training programs. • Strong leadership and team management skills, with the ability to inspire and motivate. • Excellent communication and presentation abilities. • Experience with learning management systems (LMS) and modern training technologies. • Analytical mindset with the ability to measure and report on training effectiveness. • Deep understanding of customer service excellence, preferably within retail or luxury brands. • Learning strategy development • Instructional design and facilitation • Call center operations expertise • Coaching and mentoring • Performance measurement and reporting • Cross-functional collaboration • Leadership and change management • Customer advocacy Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Sourcing Manager role is responsible for leading the sourcing strategy and vendor performance for one or more product categories. Reporting to the Director or Vice President of Sourcing, this role balances cost, quality, service, and risk to deliver business value through high-impact vendor partnerships, effective negotiations, and execution of category plans. The ideal candidate will bring strong sourcing expertise, excellent commercial judgment, and a collaborative mindset to drive both short- and long-term sourcing objectives. This is a critical role that supports Arhaus' brand and growth by ensuring supply continuity, managing global vendor relationships, and delivering best-in-class sourcing performance. While the position may have limited direct reports, it plays a significant leadership role across cross-functional teams and with external partners. Essential Duties & Responsibilities: Category Strategy & Execution Develop and implement sourcing strategies for assigned product categories (e.g., Wood, Bath, Outdoor, etc.) Support vendor identification, selection, and onboarding to ensure best cost, quality, lead time, and compliance Execute RFQ processes and support cost negotiations that support business objectives Analyze market conditions and sourcing risks to inform sourcing plans and vendor decisions Vendor Management & Performance Own vendor relationship management, fostering long-term, collaborative partnerships Monitor and improve performance through KPIs and scorecards (cost, quality, delivery, compliance) Drive continuous improvement initiatives to enhance vendor capability, quality, and service Manage vendor-related disruptions (e.g., delays, shortages, cost escalations) with a solution-oriented mindset Maintain vendor matrix for assigned product categories Vendor onboarding - support negotiating terms and conditions as needed Cross-Functional Partnership Collaborate with Product Development, Buying, Planning, Quality, and Logistics teams to support new product launches and ensure sourcing alignment Support Director/VP in executing the Annual Sourcing Hindsight and contributing to broader sourcing goals and long-term planning Provide input into strategic sourcing and vendor matrix decisions, contributing to long-term category success Reporting & Analysis Prepare and present sourcing performance reports, including savings, lead times, vendor scorecards, and risk assessments Support data-driven decision-making through spend analysis, cost modeling, and benchmarking Leadership & Development May manage 1-2 direct reports (e.g., Assistant / Associate Sourcing Manager) Mentor junior sourcing team members and support knowledge sharing across the function Represent the sourcing function in cross-functional meetings and external vendor engagements Requirements: Bachelor's degree in supply chain, Business, International Trade, or related field 5-8 years' experience in sourcing, procurement, or global supply chain management Track record in managing vendors, negotiating costs, and executing category strategies Strong understanding of sourcing practices, including cost structures, compliance, and logistics Excellent negotiation, communication, and vendor relationship management skills Demonstrated ability to manage multiple priorities in a fast-paced, global environment Strong analytical skills and proficiency with sourcing tools and metrics High ethical standards, business acumen, and professionalism Ability to travel domestically and internationally (approximately 10%) Preferred Qualifications Experience in retail, furniture, home goods, or consumer products industries Familiarity with vendor scorecards and ERP systems (e.g., SAP, Oracle) Knowledge of sustainable sourcing practices and social compliance Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible. RH is seeking an Outlet Operations Leader to develop a high-energy, results-driven stock team and ensure the seamless flow of operations. Partnering with cross-functional teams, this role drives operational excellence, safeguards inventory accuracy, and upholds the highest safety standards. The ideal candidate is a motivational leader who champions quality, inspires collaboration, and empowers teams to deliver extraordinary customer experiences. YOUR RESPONSIBILITIES Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers. Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement. Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards. Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies Ensure operational interactions with customers and delivery partners reflect company service standards OUR REQUIREMENTS 2+ years of leadership experience in retail, preferably in home furnishings Exceptional analytical, problem-solving and decision-making skills Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications. Experience in Inventory management systems and processes Adaptable and resilient, with a solutions-focused approach to change and challenges Flexibility to work a dynamic schedule across all operational hours PHYSICAL REQUIREMENTS Lift and move items in excess of 100 lbs., using proper equipment and safety techniques Maneuver throughout the sales floor and stockroom Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

The Associate Quality Analyst is responsible for assisting with the preparation of routine product and quality inspections (including packaging), troubleshooting, and reporting. Essential Duties & Responsibilities: Assist in preparing quarterly reporting to provide insight into quality and packaging metrics for the department and vendors Assist in department analysis and reporting as needed. Work with cross functional team to drive vendor improvements through data, accountability, and leadership. Assisting leaders to maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality/package standards. Work with, and communicate as needed to the Stores, Concierge, PD, Buying, and the Distribution teams on issues that arise and determine next steps in order to eliminate future issues. Assist with issuing vendor chargebacks as needed and working with cross functional teams determine next steps for current inventory and future production. Communicate with internal and external team to ensure timely and effective problem resolution and go-forward action plan. Reads and understands job aids/work instructions and/or follows oral instructions to execute the overall objectives of reduced quality/packaging returns and improved customer satisfaction component flow requirements. Requirements: Associate's or Bachelor's degree in a relevant field such as: manufacturing, quality management or a related discipline is preferred Understanding of regulatory and performance, and/or transit testing which includes (but not limited to): CPSC, BFMA, UL, ETL, and GCC. (Preferred by not required) Must be proficient in Microsoft Excel, specifically in using functions, pivot tables, and data analysis. Must be proficient in Microsoft PowerPoint. Must have strong organizational skills and be able to balance various tasks/projects. Must have strong verbal and written communication skills. Must have strong analytical and problem-solving skills. Must have a high level of ethics, integrity, judgment, and confidentiality. Must have a valid driver's license. Must be able to travel domestically/internally as needed (>5% of time). Physical Demands: The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Employee is regularly required to stand, walk, and sit; use hands and fingers to handle or feel; reach with hands and arms. Employee is frequently required to talk and/or hear. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Requires use of computer, telephone and operation of a motor vehicle. Work Environment: The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The noise level in the work environment is usually moderate and work is generally performed in a standard office environment. Occasional travel, including overnight travel, may be required. Must have reliable, appropriate transportation. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

At Arhaus, we believe that every customer interaction should reflect our passion for craftsmanship, design, and exceptional service. We are seeking a passionate and strategic Voice of the Customer Manager to amplify and champion customer insights across our organization. This role is pivotal in shaping how we listen, interpret, and act on feedback to deliver extraordinary experiences. The ideal candidate thrives on turning customer voices into actionable strategies, building cross-functional alignment, and ensuring that every decision reflects our commitment to putting the customer first. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: Joining Arhaus means becoming part of a company that values artistry, authenticity, and exceptional customer experiences. As Voice of the Customer Manager, you will have the opportunity to shape how we connect with our clients and ensure their voices guide our decisions. You'll work in a collaborative environment where innovation and customer advocacy are celebrated, and where your insights will directly influence product development, service delivery, and brand loyalty. At Arhaus, you won't just be managing feedback - you'll be helping us craft meaningful relationships and elevate the customer journey to reflect the beauty and integrity of our brand. Key fundamental skill sets for this role will be: * Collect and analyze customer feedback through surveys, interviews, focus groups, and digital channels. * Identify customer pain points and communicate them to relevant teams. * Communicate directly with customers to obtain insights and build trust in the feedback process. * Create structured follow-up and resolution plans for negative customer experiences. * Develop and implement strategies to enhance the customer journey and overall satisfaction. * Collaborate with product, marketing, and support teams to resolve issues and improve processes. * Monitor and report on key customer experience metrics, providing actionable insights. * Stay current on industry best practices and emerging customer service trends. * Design and execute customer communication strategies that foster trust and transparency. * Prepare reports and presentations to share findings with stakeholders and leadership. * Continuously refine strategies based on evolving customer satisfaction metrics. Requirements: * Bachelor's degree in Marketing, Business, Communication, or a related field. * Minimum of 5 years of experience in customer service, customer success, or a related role. * Strong analytical and problem-solving skills with a data-driven mindset. * Excellent verbal and written communication skills, with the ability to influence at all levels. * Proven ability to work collaboratively in cross-functional environments. * Expertise in CRM tools (e.g., Salesforce) and customer feedback platforms. * Demonstrated success in developing and executing customer-centric strategies. * Customer feedback analysis * Data analysis and reporting * Strategic communication * Problem-solving and critical thinking * Project management * Customer advocacy Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Since 1986, our mission at Arhaus has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible. We are looking for someone who shares our love of story-telling and believes passionately in the value of heirloom quality artisan furniture, sustainability, and our mission to continue to learn and grow as a brand. The Graphic Designer of Catalog will support the Creative Team in translating art direction into effective and highly creative photo driven layouts for seasonal catalogs and additional consumer and internal facing projects. You will use your passion for elevated design, photography, and Photoshop to create beautiful layouts, and to reimagine interior spaces. You bring a passion for brainstorming and collaborating on projects in a team-based atmosphere and the proven ability to own designs from start to finish. Key Responsibilities Creating multiple catalog layout solutions that explore different expressions of elevated Typesetting and photographic compositions, to present options for final layout selection. Photoshopping images to align photography with the Creative Director's vision for art direction. Support the Creative Director's vision by creating mood boards including gathering inspiration for interior design direction, photo art direction, floral direction, layout direction, color direction, furniture direction, location direction, and set direction. Preparing presentations for catalog concept reviews and catalog pagination reviews. Manage multiple design projects, and other design deliverables simultaneously. Participate in design reviews with a range of stakeholders across the organization. Drive design projects through all creative phases, from concept, to photoshoot planning, to design reviews, to passing off final files. Responsible for presenting your work to the team, routing files for approval, and releasing organized files to production partners when approved. Maintain accountability for overall quality of creative work. Partner with Marketing leads to explore designs that elevate the brand and excite customers. Experience/Requirements Creative portfolio showing your superior understanding of Photoshop with multiple visual examples of different Photoshop techniques. Graphic design portfolio demonstrating photo driven layouts and print-based design solutions with an elevated aesthetic. Exceptional creative concepting ability, as evidenced by a diverse portfolio of graphic design projects. Eye for visual storytelling with elevated photography, typesetting and graphic design. Experience ensuring designs translate to printed pieces. Organized and able to prioritize, multi-task, and work independently through ambiguity. Experience creating photo driven designs and maintaining consistent typographic standards. Strong project management skills as an individual contributor and the ability to influence others as a project leader. Able to work well in cross-functional teams. Excellent presentation, collaboration, and communication skills, as well as a strong customer service mentality, and ability to build and maintain relationships. Visual design expertise demonstrated through mockups, prototypes, and style guides. Fluent in English, with excellent communication, presentation, and social skills. Strong communication, presentation, and interpersonal skills including the ability to communicate design concepts appropriately to different audiences in varying levels of the organization. Bachelor's Degree in Advertising, Design, or other relevant field. Fluent in Photoshop, InDesign, and Adobe Creative Suite. Passion for Interior design, creative drawing and painting with examples of your work is a plus. EMPLOYEE BENEFITS • Exceptional advancement opportunities • Competitive earnings, bonus opportunities, and generous employee discount • Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status) • Flex spending plan • 401K retirement program and 529 college savings plan • Paid vacations and holidays (Full-time employees only) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus is looking for dedicated individuals like you to join our team! The reach truck / high-level stock picker is responsible for operating equipment to move, locate, relocate, stack, and count merchandise. The Equipment Operator is accountable for the safe and efficient operation of the vehicle. Essential Duties and Responsibilities: Pick and put away - Operate power mobile material handling equipment (cherry picker/reach truck/high-level picker) Use RF gun to select orders and put away product based on system directed order types Retrieve all items for delivery / picking and staging inventory accurately in assigned areas Inventory - Maintain inventory accuracy levels by moving all product via RF transactions Package - Responsible for the integrity of the merchandise in movement from rack to dock damage free Safety - Operate all equipment in a safe and efficient manner based on company safety standards Education, Experience and Other Qualifications: High school diploma/GED 1 - 2 years of experience operating an order picker, cherry picker, reach truck, sit down tow motor, or rider pallet jack The ability to operate equipment at a height potential of 35 ft. Valid driver's license preferred Ability to lift 150lbs with or without accommodations Working knowledge of computer programs Understanding of general work practices in distribution and/or warehousing, including order picking, packing, and shipping/receiving processes and procedures Willing to adjust schedule and hours as needed to accommodate business needs/overtime Employee Benefits: Competitive Starting Wages | $22.00/HR + $2.00/HR Night Shift Premium Employee Sign-On Bonus | $1,500 for Day Shift & $2,000 for Night Shift Standard Benefits | Medical, Dental, Vision, 401K + 529 Plans, HSA, Flex Spending Plans, Retirement Savings, Life, Disability, Accidental, Hospital, Critical Illness, Paid Time Off & Holidays | Pro-Rated Based on Hire Date + Paid Holidays Career Pathway | Opportunities for Advancement On-Site Medical Clinic + Cafeteria + Starbucks | $40 Monthly Meal Allowance Provisions | Uniform + Annual Shoe Stipend Employee Discounts Want to Know More About Us? We were founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. OUR COMMITMENT TO THE EARTH Through our Green Initiative, our artisan partners use sustainably sourced, reclaimed, and recycled materials as much as possible. From harvesting wood from mango trees that no longer produce fruit, to repurposing recycled copper, we take pride in giving new life to what would otherwise be discarded. OUR PLEDGE FOR INCLUSION We save a seat at the table for everyone, because we know with absolute certainty that diversity is what makes the world a beautiful, interesting place to live. Regardless of race, age, gender, or background-all are welcome here. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times. As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus. If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Full-Time position in Easton! RESPONSIBILITIES Meets required monthly sales and productivity standards Continually develops enhanced selling behaviors according to our selling model Demonstrates strong product knowledge Maintains a guest book to organize, generate and cultivate business Performs proactive and consistent follow-up with all guests before and after the sale and at delivery Works to improve performance based on feedback provided by store management Promptly solves guest concerns Performs all opening and closing duties as directed Accurately performs all systems functions and maintain operational standards Responsible for recording all hours worked Reviews and acts upon all email and company communications Participates in weekly one on ones and team meetings Works in collaboration with all team members REQUIREMENTS Driven to achieve sales goals Demonstrates knowledge and passion for company products and services Strong organizational, time management, technological and communication skills Works well independently and collaboratively Ability to deliver high-quality guest relations Sales skills, sense of design or related experience preferred Professional appearance and demeanor Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays) COMPENSATION $22,000 (lowest hourly base) - $350,000 annual Includes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses Commission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location EMPLOYEE BENEFITS Exceptional advancement opportunities Competitive earnings, bonus opportunities, and generous employee discount Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status) Flex spending plan 401K retirement program and 529 college savings plan Paid vacations and holidays (Full-time employees only) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Job DescriptionBenefits: 401(k) Health insurance Paid time off Training & development Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service. We are currently searching for an Installation Assistant to join our growing team. This is an entry-level role, so the ideal candidate will be excited to grow their career in the field of installation. The Installation Assistant will: Assist Installers with the installation of products in a safe, high-quality, productive and profitable fashion in our customers homes. Demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Operate company vehicle, tools, etc. in a safe manner. Benefits Listed pay of $k includes base pay + bonuses. Direct track to become an Installer with a pay increase. Paid training and ongoing professional development. Paid holidays and paid time off (including your birthday). Monday through Friday, no weekends, no required overtime. Health and retirement benefits. Tools and equipment are provided. Enjoy breakfast with the team? We have weekly check-ins. Quarterly company barbecues! (Family welcome) Open door policy with the owner. Requirements No degree, certification, or specific experience is required. We are looking for coachable candidates! Customer-oriented, friendly, and punctual. Possess and maintain a current drivers license, good driving record, and operate company vehicle in safe manner. Closet, garage, and office installation experience preferred but not required. A team-player. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Training & development About the Role: Join our dynamic team at Closets By Design Cincinnati as a Production Assistant! This exciting role allows you to contribute to the creation of custom storage solutions while working in a collaborative and innovative environment. Responsibilities: Assist in the assembly and production of custom closet systems and storage solutions. Organize materials and tools to ensure efficient workflow in the production area. Collaborate with team members to meet project deadlines and quality standards. Perform quality checks on finished products to ensure they meet company specifications. Maintain a clean and safe working environment in accordance with company policies. Support inventory management by tracking materials and supplies. Participate in training sessions to enhance skills and knowledge in production processes. Communicate effectively with supervisors and team members to streamline operations. Requirements: High school diploma or equivalent; technical training is a plus. Previous experience in a production or manufacturing environment preferred. Strong attention to detail and commitment to quality workmanship. Ability to lift heavy materials and stand for extended periods. Excellent teamwork and communication skills. Basic knowledge of hand and power tools is advantageous. Flexible and adaptable to changing priorities and tasks. Positive attitude and willingness to learn in a fast-paced environment. About Us: Closets By Design Cincinnati has been transforming spaces for over 30 years, providing high-quality custom storage solutions tailored to our customers' needs. Our commitment to exceptional service and craftsmanship has earned us a loyal customer base and a supportive workplace culture where employees thrive.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description The IT Service Desk Supervisor is responsible for leading the service desk and providing effective IT support services to end-users across the organization. This role ensures the smooth operation of the IT services by managing day-to-day activities, improving support processes, and enhancing customer satisfaction. The IT Service Desk Supervisor is also accountable for incident resolution, service request management, and continuous improvement of service delivery as well as managing and coordinating on-site IT support for the organization's remote locations, including offices, retail locations, or other field-based operations. Essential Duties & Responsibilities · Team Leadership: Manage, mentor, and develop the teams, including setting performance objectives, conducting regular reviews, and providing training to enhance technical and customer service skills. · Service Desk Operations: Oversee the daily operations of the IT service desk, ensuring timely and efficient handling of service requests and incidents. · Performance Monitoring: Monitor operations performance through key performance indicators (KPIs) and provide regular reports on ticket volumes, resolution times, and customer satisfaction. · Process Improvement: Continuously improve service desk processes, implement automation where possible, and ensure alignment with ITIL or other service management frameworks. · Incident & Request Management: Ensure proper incident categorization, prioritization, and resolution in line with service-level objectives (SLOs) and ITIL best practices. · Customer Service: Maintain a high level of customer satisfaction by ensuring the service desk provides consistent, high-quality, and user-friendly support to internal staff. · Escalation Management: Handle escalated technical issues and ensure appropriate resolution, engaging other IT teams or vendors when necessary. · Knowledge Management: Ensure the creation, maintenance, and accessibility of a knowledge base for the service desk, including documentation of common issues, troubleshooting steps, and user guides. · Travel Management: Plan and coordinate travel logistics for field support technicians, ensuring efficient and cost-effective support coverage. · Compliance & Security: Ensure all operations support activities adhere to organizational security policies and compliance requirements, including the handling of sensitive data and securing IT assets. · Vendor Coordination: Work with third-party vendors to resolve hardware, software, or network issues as needed, ensuring minimal disruption to operations. Requirements: · Business Focus - Understands business drivers and how technology enables them; ensures that all technology provided solves a business problem or enables business to increase revenue more than the total cost of ownership. · Communication - Expresses clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting. · Execution - Follows logical approaches to completing work; brings work from inception to successful completion; translates strategies into step-by-step plans for action; monitors work progress to completion; effectively prioritizes; pays close attention to detail. · Accountability - Takes responsibility for all work activities and personal actions; follows through on commitments; implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others; recognizes the impact of one's behavior on others. · Adaptability - Responds to changing circumstances by being innovative and altering behavior to better fit different situations; consistently exhibits optimism and energy; learns new skills, performs work in different ways; successfully works with new colleagues; professionally deals with personal discomfort in a changing work environment; willing to be flexible; remains calm in stressful situations. · Problem Solving - Generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions. Skills Experience: · Bachelor's degree in computer related discipline, or equivalent experience · 4+ years' experience managing enterprise Service Desk · A+ Certification or equivalent experience · ITIL Certification or equivalent experience · Has knowledge of commonly used concepts, practices, and procedures used to deliver and report enterprise service support · FreshService, JIRA (JSM), or equivalent, IT Service Management tool and workflow automation · Remote leadership experience Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used -and loved-for generations. At Arhaus, our people are at the heart of everything we do. The Talent Sourcing Coordinator plays a vital role in bringing that belief to life by supporting the Talent Acquisition team in delivering a thoughtful, elevated, and seamless hiring experience for both candidates and business partners. This role is an excellent entry point into Talent Acquisition and offers exposure to the full hiring lifecycle-from sourcing and screening to orientation and hiring events. We are not just recruiters filling jobs; we are ambassadors of the Arhaus brand, deeply committed to candidate experience, connection, and building teams that reflect our values, craftsmanship, and culture. Essential Duties & Responsibilities: Candidate Application Review & Scheduling • Review applicants from job boards and the applicant tracking system to identify candidates aligned with role requirements and the Arhaus culture. • Coordinate and schedule initial interviews and phone screens between candidates and Recruiter(s). • Serve as a first point of contact for candidates, ensuring communication is timely, professional, and reflective of the Arhaus experience. Talent Operations & Administrative Support • Maintain and process internal status change requests with accuracy and attention to detail. • Create, maintain, and manage job postings across internal and external platforms. • Provide ongoing administrative and operational support to the Talent Acquisition team as needed. Onboarding & Orientation Support • Organize and schedule approved new hires for first-day orientation. • Partner with internal stakeholders to ensure new hires feel prepared, welcomed, and connected from day one. Hiring Events & Onsite Interview Support • Support the planning and execution of job fairs and hiring events that showcase Arhaus as an employer of choice. • Provide onsite interview support, including candidate coordination and interview logistics. • Represent Arhaus and the Talent Acquisition team with professionalism, warmth, and hospitality. What Success Looks Like • Candidates feel respected, informed, and excited about joining Arhaus. • Recruiters are supported with consistency, organization, and attention to detail. • Hiring managers experience a seamless, well-coordinated hiring and onboarding process. • Every interaction reflects Arhaus' commitment to craftsmanship, integrity, collaboration, and people-first thinking. Requirements: • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. • Excellent written and verbal communication skills. • High attention to detail and strong follow-through. • Proficiency in Microsoft Office (Outlook, Excel, Word); experience with applicant tracking systems preferred. • A genuine interest in Talent Acquisition, Human Resources, and building meaningful people experiences. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages. #LI-Hybrid

Providing best-in-class service to all clients, our Delivery Scheduler Supervisor acts as the voice of Arhaus as they support their team in Coaching/Mentoring ensuring the highest level of service is maintained. You will be responsible for a team taking calls from clients nationwide. Ideal candidates have experience in call centers, excellent interpersonal skills, and thrive in a fast-paced environment. Caring, compassionate, enthusiastic, solutions-oriented, and committed to providing outstanding service to all our clients. They also thrive on driving efficiency and results through supporting and coaching the team members they lead. This position is onsite at our Corporate Office in Boston Heights, OH, and will be for an 11:30 PM-8:00 PM shift Tuesday-Friday and Saturday 9:00 AM-5:30 PM. Essential Duties & Responsibilities: Manage a team of 10+ Call center agents Distribution of daily assignments Maintain Scorecard's Daily Monitoring of agents' calls and performance Scheduling when needed Direct Actions Requested by Store / Regional Managers Review orders to determine the best possible solution / next steps Taking escalated calls when needed Ensure Scheduling team members are meeting KPIs by strategic planned / unplanned audits Source of information for the assigned Team, owning FAQ's and the client services knowledge base to ensure accurate and helpful information Perform continual coaching and development of the Delivery Scheduling team members, including partnering on Annual Performance Reviews Partners with the Head of Delivery, scheduling regularly, reporting out on team perforce Communicate across the Client Services team to identify and troubleshoot issues Ability to analyze data/metrics to identify trends and potential issues, relaying information and potential solutions to the Head of Client Services Other duties as assigned Requirements: Associate Benefits: High School diploma or equivalent required 3-4+ years' customer-service-focused experience, in a call center environment, is required; preference to experience in retail, luxury, or hospitality 1-2+ years' experience in leading teams/management experience Knowledge of Excel and STORIS is preferred Understanding of computer systems and troubleshooting issues with minimal assistance (proficiency in Microsoft Suite preferred) Excellent communication, problem-solving, and follow-up skills Ability to work in a fast-paced environment, while demonstrating prioritization skills and a high sense of urgency Takes on difficult challenges and finds creative solutions Demonstrated ability to work independently and within a team Benefits | Medical, Dental, Vision, 401K, FSA/HSA, Retirement Savings, Life, Disability Paid Time Off | Prorated Based on Hire Date Career Pathway | Opportunities for Advancement On-Site Medical Clinic, Cafeteria + Starbucks Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages. #LI-onsite

We are seeking a motivated and enthusiastic Client Services Training Facilitator to join our dynamic team at Arhaus, where you will play a key role in shaping the future of our Client Services team. This position offers an exciting opportunity to work in a fast-paced call center environment and support the development of our team. As a Client Services Trainer, you will be responsible for facilitating our training program to ensure that our representatives are equipped with the skills and knowledge necessary to deliver outstanding service to our clients. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: Key fundamental skill sets for this role will be: · Equip representatives with the requirements needed to effectively interact with customers and be proficient in applications, resolution strategies, product knowledge and soft skills. · Assist in the preparation and execution of training materials for new hires and existing client service representatives. · Conduct role-playing exercises, simulations, and training sessions to ensure agents are fully prepared to handle client inquiries effectively. · Facilitate continued education with existing representatives · Observe and evaluate agents' performance, providing constructive feedback to help them improve their communication and problem-solving skills. · Support the creation of training manuals, FAQs, and other resources to enhance agents' performance. · Help facilitate onboarding for new employees, ensuring a smooth transition into their roles. · Assist in tracking the progress of trainees and provide progress reports to management. · Answer questions and provide coaching to client service representatives regarding best practices, product knowledge, and company policies. · Collaborate with senior trainers and management to identify areas for improvement in training programs. · Stay up to date with new product offerings, updates to policies, and client service technologies to keep training materials current. · Participate in team meetings and contribute to the development of strategies that enhance training effectiveness and employee engagement. · Must be able to speak to and lead training teams while keeping trainees on task. Requirements: · High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus. · 1-2 years of experience with training or mentoring colleagues in a client service or retail environment is required. · Familiarity with learning management systems (LMS) or training software is preferred. · Knowledge of retail industry best practices and client service standards is a highly valued. · Strong communication and interpersonal skills, with the ability to explain concepts clearly and effectively. · Excellent listening skills and patience when assisting others. · Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). · Strong organizational skills with attention to detail. · Ability to work both independently and as part of a team. · A passion for helping others succeed and grow. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service. This is a full-time, hourly, non-exempt position. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities Collaborates and works with customers to design customized plans in a clear and professional manner Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty Focuses on closing sales efficiently, to build repeat and referral business with customers Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals Leads the sales floor and performs other tasks or duties in partnership with Managers Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals Proficiently and consistently uses company tools and email We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: Rewarding pay to recognize the value you bring to the team. Competitive health, dental, and vision plans to keep you and your loved ones well. 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity. Unique "1equals3" website for easy access to your benefits information and company updates. We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs). Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program. Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!). Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions. Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications College degree preferred 2-5 years sales and clientele experience preferred Design experience and spatial intelligence Excellent communication and follow-up skills Maintains professional appearance and wears required dress code when representing The Container Store Knowledge and passion for following trends in the custom closets and retail industry Strong computer skills Ability to work in a constant state of alertness and a safe manner Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week Strong time management and organizational skills with the ability to successfully manage multiple projects at once Possesses focused attention to detail while working quickly and accurately under pressure Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. Stores Physical Requirements State Specific Notices

Job DescriptionBenefits: 401(k) Free uniforms Health insurance Paid time off Training & development Installer Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service. Job Responsibilities We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Carpentry/Installer. Carpentry/Installers are responsible for the installation of products in a safe, high quality, productive, and profitable fashion. Demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Operate company vehicles, tools, etc. in a safe manner Benefits Listed pay of $k includes base pay + bonuses. Direct career track to Lead with a pay increase. Paid training and ongoing professional development. Paid holidays and paid time off (including your birthday). Monday through Friday, no weekends, no required overtime. Health and retirement benefits. Tools and equipment are provided. Enjoy breakfast with the team? We have weekly check-ins. Quarterly company barbecues! (Family welcome) Open door policy with the owner. Responsibilities Help install custom closets and cabinets at customer homes. Follow basic drawings or instructions to assist with setup. Use hand and power tools safely (training provided). Measure, cut, and fit materials with guidance from lead carpenter. Assist with mounting shelves and leveling parts. Keep job sites clean and organized during and after installation. Job Requirements Customer oriented, friendly and enthusiastic Reliable, punctual with good work ethic Possess and maintain current drivers license Good driving record Operate company vehicle in safe manner Closet, garage, office installation experience preferred Strong verbal and written communication skills Strong personal organization skills Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.

At Arhaus, we believe that every customer interaction should reflect our passion for craftsmanship, design, and exceptional service. We are seeking a passionate and strategic Voice of the Customer Manager to amplify and champion customer insights across our organization. This role is pivotal in shaping how we listen, interpret, and act on feedback to deliver extraordinary experiences. The ideal candidate thrives on turning customer voices into actionable strategies, building cross-functional alignment, and ensuring that every decision reflects our commitment to putting the customer first. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: Joining Arhaus means becoming part of a company that values artistry, authenticity, and exceptional customer experiences. As Voice of the Customer Manager, you will have the opportunity to shape how we connect with our clients and ensure their voices guide our decisions. You'll work in a collaborative environment where innovation and customer advocacy are celebrated, and where your insights will directly influence product development, service delivery, and brand loyalty. At Arhaus, you won't just be managing feedback - you'll be helping us craft meaningful relationships and elevate the customer journey to reflect the beauty and integrity of our brand. Key fundamental skill sets for this role will be: • Collect and analyze customer feedback through surveys, interviews, focus groups, and digital channels. • Identify customer pain points and communicate them to relevant teams. • Communicate directly with customers to obtain insights and build trust in the feedback process. • Create structured follow-up and resolution plans for negative customer experiences. • Develop and implement strategies to enhance the customer journey and overall satisfaction. • Collaborate with product, marketing, and support teams to resolve issues and improve processes. • Monitor and report on key customer experience metrics, providing actionable insights. • Stay current on industry best practices and emerging customer service trends. • Design and execute customer communication strategies that foster trust and transparency. • Prepare reports and presentations to share findings with stakeholders and leadership. • Continuously refine strategies based on evolving customer satisfaction metrics. Requirements: • Bachelor's degree in Marketing, Business, Communication, or a related field. • Minimum of 5 years of experience in customer service, customer success, or a related role. • Strong analytical and problem-solving skills with a data-driven mindset. • Excellent verbal and written communication skills, with the ability to influence at all levels. • Proven ability to work collaboratively in cross-functional environments. • Expertise in CRM tools (e.g., Salesforce) and customer feedback platforms. • Demonstrated success in developing and executing customer-centric strategies. • Customer feedback analysis • Data analysis and reporting • Strategic communication • Problem-solving and critical thinking • Project management • Customer advocacy Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. The Product Development Coordinator reports to a Product Developer and is tasked with assisting with all data points throughout the product development process for assigned categories. The Product Development Coordinator will be working cross functionally with management, store operations, marketing, planning, sourcing, and merchandising. This individual will also be responsible for gathering and proofing sample and production information, managing sample shipments and ensuring proper handoff of product information and materials between departments. Essential Duties & Responsibilities: Manage to compile information for sample assortment seasonally from start to finish Manage Category/ Division Inbox with timely response Sample Purchase Order management followed by management of Sample Trackers for the assigned category monitoring each sample from a vendor to Arhaus warehouse. Work closely with the web team to ensure that product is launched in a timely manner and is accurately represented on the Arhaus website. Assist in proofing product information for catalog and web copy Manage the transfer of new product samples to sample room, photo studio, and catalog photoshoots Manage all material references shipped to vendors, and maintain finish/material libraries. Work closely with Associate Product Developer, Product Developer and CMO for direction on a new product that addresses market and internal assortment needs. Assist in the building and maintenance of vendor relationships to accomplish goals Partner with Buyers on special projects as needed. Competitor Recaps, Assortment Board Creation, etc. Key fundamental skill sets for this role will be: Hold oneself accountable for meeting commitments and achieving objectives Proactively elevate challenges to seek partnership with leader to resolve Support the team by creating an efficient and productive work flow between ideation and administration Seek and engage to learn about customer preferences and trends Ability to learn quickly and to retain information. Must be analytical and be able to comprehend how multiple systems interact. High sense of urgency and ability to manage multiple priorities. Detail Oriented Strong analytical skills Requirements: Bachelor's Degree Excellent communication skills Proficient in Microsoft Office Suite - emphasis on Excel & Outlook Excellent Time Management skills Prior experience in retail inventory software is a plus. Customer Service or prior retail experience is a plus. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

About Arhaus Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. About Corporate IT Roles at Arhaus If you're seeking a challenging role in Corporate IT but don't see an immediate opening that aligns with your expertise-whether in Infrastructure Engineering, Cyber Security, Enterprise Applications, Data Analytics, or IT Project Management-we encourage you to apply and submit your resume here. We actively pipeline talent and will reach out when a future opportunity becomes available that matches your skills. Corporate IT professionals at Arhaus are strategic partners accountable for the stability, security, and innovation of our entire technology ecosystem. They are responsible for: Architecting and maintaining scalable, high-availability infrastructure (on-premise and cloud-based) to support rapid business growth and operational efficiency. Developing and enforcing robust security protocols and zero-trust models to protect customer data, intellectual property, and enterprise resources, managing the full incident response lifecycle. Optimizing and integrating our core enterprise applications (e.g., ERP, WMS, e-commerce platforms) to streamline cross-functional workflows and enhance user experience. Collaborating with key business units-including Supply Chain, Finance, Retail Operations, and Merchandising-to understand strategic requirements and translate them into reliable, compliant technology solutions that drive business value. Successful candidates must be highly skilled, solutions-oriented technologists with a strong commitment to operational excellence and risk mitigation. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.