Customer Service Representative jobs at Arizona Tile

About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay Benefits: Medical, Dental, Vision and More! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Paid Time Off (PTO) and Holiday Pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

Westland Distributing has been a leader in the Manufactured Housing industry for over 50 years. We distribute a full range of mobile home parts and outdoor living products that offer enduring quality, performance and customer satisfaction. Our associates ensure consistent quality and performance with their skill, attitude and teamwork, allowing us to serve the residential and manufactured housing industry better than anyone. This is a family of over 800 dedicated associates working toward a common goal where the customer is at the center of every decision we make We are currently hiring for a counter sales representative at our Sacramento location. This position will consist of assisting customers at the counter and over the phone with their building material needs. Excellent customer service skills, proper phone etiquette, ability to work under pressure, and attention to detail are required for this position. Great Family Oriented Business that values and invests in the growth of our staff! Duties and Responsibilities: * Become competent in product knowledge to have an understanding of the customers' project needs. * Build and maintain strong customer relationships with a focus on customer retention * Probe customers for opportunities to increase sales and/or satisfaction at every interaction * Manage and resolve customer questions and issues related to quotes, orders, and deliveries * Strong phone and personal communication skills * Multi tasking abilities and strong attention to detail * Strong and organized sales skills * Enter and process customer orders using Order Entry Software (Sage 100) * High degree of self-motivation * Computer literate * Bilingual (Spanish) Preferred, but not required * Knowledge of plumbing, electrical helpful Schedule - 8 hour shift - Monday-Friday To learn more about our company please visit us at: ********************************* We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. **Job Summary** Responsible for the lifecycle of all projects in conjunction with their Sales Representatives. Works directly with the sales team and customers by processing quotes, orders, shipments, billing, stock checks, credits, job audits, and close-outs. Works and coordinates directly with operations, transportation, engineering, credit, and the finance team to keep projects moving forward smoothly. **Major Tasks, Responsibilities and Key Accountabilities** + Responsible for handling a high volume of inquiries from both external and internal customers, including those from the sales team, operations, engineering, accounts receivable, and upper management. Communicates and follows up with the sales team and customers regarding order status. + Records all quotes, rental agreements, and sales orders from the sales team or customers, as well as customer "ship to" information setup. + Coordinates shipments, billing, credits, and collections processing and research. Responsible for running weekly, bi-weekly, and monthly designated system reports to insure accurate and on time billing. + Ensures all rental and/or sales transactions are shipped completely and correctly. Communicate and follow-up on any backorders immediately with sales team. + Coordinate and process appropriate documentation for national and internal export and import shipments. Generate purchase orders (PO's) to obtain rental equipment from outside vendors. + Process returns and invoicing. Address damages and shortages with sales and/or the customer. + Works closely with operations to ensure inventory accuracy. **Nature and Scope** + Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. + Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. + None. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds). + Typically requires overnight travel less than 5% of the time. **Education and Experience** + HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. **Preferred Qualifications** If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you. **Functional Area** Customer Service **Work Type** On-Site **Recruiter** Lanaro, Gabriela **Req ID** WCJR-027941 **Company:** Dayton Superior White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Apply now Job Title: Inside Sales Representative-Sacramento, CA Division: Distribution Posting Area: Sales Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment. About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. Woodgrain is seeking an experienced candidate to join our sales team. With a vast selection of some of the industry's top building products and millwork- including doors, windows, columns, decking, and more- we provide our dealers with top-of-the-line products from the best supplier brands in the country. The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates. Compensation and Benefits * Competitive compensation package (base pay & commission) * Career advancement opportunities * Medical, Vision, Dental Insurance * Paid time-off (PTO) and company paid holidays * 401(k) Retirement Plan with company match Essential Duties and Responsibilities * Work with customers to convert inbound inquiries into actual sales. * Overcome technical and business objections for prospective customers. * Emphasize salable features, quotes prices, and prepares sales orders for orders obtained. * Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager. * Develop and maintain customer relationships. * Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules. * Investigate and resolve customer problems, including warranty service. * Update customers of any changes to the promised delivery date. * Enter new customer data and other sales data for current customers into computer database. * Comply with required company policies and procedures. * Communicate with buyers on product shortages or quality issues. * Additional duties may be assigned. Education and Experience * Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred * 3-5 years' related experience and/or training; or equivalent combination of education and experience Knowledge, Skills, and Abilities * Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced). * Must exhibit customer service skills and the ability to develop relationships over the phone. * Results driven and ability to generate innovative and creative solutions to problems. * Ability to develop quick rapport with employees and customers. * Possesses general business acumen. * Ability to manage multiple projects. Summary of Company Benefits: * Health, Dental, and Vision Insurance * Health Savings Account (HSA) * Flexible Spending Account (FSA) * 401(k) with a Company Match * Group Term Life Insurance and AD&D * Employer Paid Long-Term & Short-Term Disability * Voluntary Supplemental Hospital and Accident Plans * Employee Assistance Program * 8 Company Paid Holidays & 1 Floating Holiday * Paid Time Off (PTO) Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Major Tasks, Responsibilities, and Key Accountabilities * Prospects for new sales opportunities. Generates leads via outbound calling and e-mail. * Provides pricing and delivery information. * Procures and maintains inventory. Monitors to ensure proper inventory turns. * Performs follow-up to ensure timely shipment of materials and customer satisfaction. * Resolves customer service issues. Tracks open sales orders. * Maintains strong working relationships with vendors. Nature and Scope * Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. * Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. * None. Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. * Typically requires overnight travel less than 10% of the time. Education and Experience * HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. Preferred Qualifications If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for the lifecycle of all projects in conjunction with their Sales Representatives. Works directly with the sales team and customers by processing quotes, orders, shipments, billing, stock checks, credits, job audits, and close-outs. Works and coordinates directly with operations, transportation, engineering, credit, and the finance team to keep projects moving forward smoothly. Major Tasks, Responsibilities and Key Accountabilities * Responsible for handling a high volume of inquiries from both external and internal customers, including those from the sales team, operations, engineering, accounts receivable, and upper management. Communicates and follows up with the sales team and customers regarding order status. * Records all quotes, rental agreements, and sales orders from the sales team or customers, as well as customer "ship to" information setup. * Coordinates shipments, billing, credits, and collections processing and research. Responsible for running weekly, bi-weekly, and monthly designated system reports to insure accurate and on time billing. * Ensures all rental and/or sales transactions are shipped completely and correctly. Communicate and follow-up on any backorders immediately with sales team. * Coordinate and process appropriate documentation for national and internal export and import shipments. Generate purchase orders (PO's) to obtain rental equipment from outside vendors. * Process returns and invoicing. Address damages and shortages with sales and/or the customer. * Works closely with operations to ensure inventory accuracy. Nature and Scope * Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. * Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. * None. Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. * Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds). * Typically requires overnight travel less than 5% of the time. Education and Experience * HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. Preferred Qualifications If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay Benefits: Medical, Dental, Vision, & More! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Paid Time Off (PTO) and Holiday Pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay Benefits: Medical, Dental, Vision and More! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Paid Time Off (PTO) and Holiday Pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay practices Comprehensive Healthcare benefits for you and your family! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Best practice paid time off policies and holiday pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay practices Comprehensive Healthcare benefits for you and your family! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Best practice paid time off policies and holiday pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.