Customer Service Representative jobs at Arizona Tile - 15 jobs

About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay Benefits: Medical, Dental, Vision and More! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Paid Time Off (PTO) and Holiday Pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

Westland Distributing is a well-established wholesale distribution company and leader in the Manufactured Home parts industry. We are currently looking for an Inside Sales Lead to help us drive profitable growth in our Phoenix , Arizona Branch through delivering outstanding customer service and finding ways to maximize order value and ensure repeat business. The Inside Sales Lead is a critical role focused on effectively managing inbound customer inquiries and executing outbound selling efforts, while setting an example for other Inside Sales associates and handling escalations. The Sales Counter is the primary contact point for all sales and customer service needs and the person in this role will work with customers both in person and over the phone to create quotes, place orders, research issues and ensure the branch has all information needed to fulfill orders accurately and on time. Excellent customer service skills, ability to work under pressure, and attention to detail are required for this position. The ideal candidate is hungry, looking to grow sales and shares our core values of prioritizing relationships, taking ownership, being positive and getting results. We offer a fun and friendly business environment, competitive wages, health benefits, vacation, sick leave and 401K. In addition to these benefits you will have career growth opportunities and on the job training. General Job Duties / Responsibilities * Consistently meet or exceed monthly Phoenix Branch sales targets * Manage sales inquiries for customers in person at the parts counter, over the phone and via email * Manage and resolve customer questions and issues related to quotes, orders and deliveries * Create quotes and sales orders for customers using Sage 100 * Build and maintain strong customer relationships with a focus on customer retention * Probe customers for opportunities to increase sales and/or satisfaction at every interaction * Continually develop product knowledge in order to effectively support our customers and sell our full line of products * Provide leadership by example for all inside counter sales representatives and be the point of escalation for larger opportunities and upset customers * Lead the counter team in regularly prospecting within territory for new business using internet, outbound phone calls, and referral requests * Complete special projects as needed Requirements * 3+ years of experience in a sales role; parts counter sales experience a plus * Construction / building materials / manufactured housing experience required * Outgoing relationship builder who quickly and easily connects with people * Exhibits humility and a servant leader mentality * Excellent communication skills * Highly organized with strong attention to detail and time management skills * Proficient in Microsoft Office suite; become proficient in Sage 100 * Strong work ethic with a desire to leave things better than you found them * Eagerness to grow professionally and take on new challenges * Solution oriented with a positive, can-do attitude

Job Description Slakey Brothers currently has a great opportunity available for an Inside Sales Representative to join our team in Sand City, CA! Schedule - Monday-Friday 8:00am-5:00pm Full Time - Pay Range $25 - $30 hourly based on experience Day to Day Inside Sales Representative Activities Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App Work closely with local Branch and Sales teams to ensure customer expectations are met Identify best practices, process improvements, and website enhancements to improve the Customer service experience Continually develop and maintain strong product knowledge Education/Experience/Skills High school diploma or GED required 1+ years industry experience or equivalent knowledge preferred Working knowledge of products sold and product application Excellent written and oral communication skills Able to handle multiple activities in a fast-paced environment Demonstrated ability to manage details and meet deadlines with 100% accuracy Superior Customer service-oriented approach, respond to requests with a sense of urgency Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment Demonstrated success in working independently and in a team setting Willing to “think outside of the box” and identify process improvement opportunities Working knowledge of Microsoft operating systems for desktops and server About Slakey Brothers Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon. Our Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.” Benefits Healthcare coverage of medical, dental and vision available 1st of the month following date of hire Paid time off including vacation, sick leave, and holidays Generous discretionary Profit Sharing 401(k) Retirement Plan Tuition reimbursement for 2-year and 4-year degree programs for Team Members Post high-school scholarship opportunity for Team Member's children Employee Assistance Program For an opportunity to join our winning team, apply online at Slakey.com/Careers Powered by JazzHR vn Kft0WYQ7

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. **Job Summary** Responsible for ensuring accurate order processing, pricing, and procurement while delivering dependable service to customers. Supports associates and customers through transparent communication, teamwork, and unwavering commitment to operational excellence. **Major Tasks, Responsibilities and Key Accountabilities** + Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery. + Manages basic pricing within established guidelines to maintain margin goals. + Coordinates non-stock procurement and logistics to meet customer needs. + Handles payments securely, including credit card, check, and cash transactions. + Identifies stock products and recommends comparable alternatives to support customer requirements. + Oversees service commitments and escalated customer issues with relentless follow-up. + Maintains accurate records and documentation for transactions and procurement activities. + Provides advanced guidance on pricing strategies within established frameworks. + Mentors associates on best practices and operational processes. **Nature and Scope** + May modify processes to resolve situations. + Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. + Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + Typically requires overnight travel less than 10% of the time. **Education and Experience** + Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. **Preferred Qualifications** + 3+ years of inside sales experience with demonstrated leadership capabilities. + Advanced knowledge of pricing strategies and margin governance. + Strong problem-solving and decision-making skills for complex issues. + Ability to collaborate cross-functionally and influence operational improvements. + Skilled in coaching and developing associates for performance and growth. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you. **Functional Area** Sales **Work Type** On-Site **Recruiter** Parnell, Korishawna **Req ID** WCJR-030126 White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

Westland Distributing is a well-established wholesale distribution company and leader in the Manufactured Home parts industry. We are currently looking for an Inside Sales Lead to help us drive profitable growth in our Phoenix , Arizona Branch through delivering outstanding customer service and finding ways to maximize order value and ensure repeat business. The Inside Sales Lead is a critical role focused on effectively managing inbound customer inquiries and executing outbound selling efforts, while setting an example for other Inside Sales associates and handling escalations. The Sales Counter is the primary contact point for all sales and customer service needs and the person in this role will work with customers both in person and over the phone to create quotes, place orders, research issues and ensure the branch has all information needed to fulfill orders accurately and on time. Excellent customer service skills, ability to work under pressure, and attention to detail are required for this position. The ideal candidate is hungry, looking to grow sales and shares our core values of prioritizing relationships, taking ownership, being positive and getting results. We offer a fun and friendly business environment, competitive wages, health benefits, vacation, sick leave and 401K. In addition to these benefits you will have career growth opportunities and on the job training. General Job Duties / Responsibilities Consistently meet or exceed monthly Phoenix Branch sales targets Manage sales inquiries for customers in person at the parts counter, over the phone and via email Manage and resolve customer questions and issues related to quotes, orders and deliveries Create quotes and sales orders for customers using Sage 100 Build and maintain strong customer relationships with a focus on customer retention Probe customers for opportunities to increase sales and/or satisfaction at every interaction Continually develop product knowledge in order to effectively support our customers and sell our full line of products Provide leadership by example for all inside counter sales representatives and be the point of escalation for larger opportunities and upset customers Lead the counter team in regularly prospecting within territory for new business using internet, outbound phone calls, and referral requests Complete special projects as needed Requirements 3+ years of experience in a sales role; parts counter sales experience a plus Construction / building materials / manufactured housing experience required Outgoing relationship builder who quickly and easily connects with people Exhibits humility and a servant leader mentality Excellent communication skills Highly organized with strong attention to detail and time management skills Proficient in Microsoft Office suite; become proficient in Sage 100 Strong work ethic with a desire to leave things better than you found them Eagerness to grow professionally and take on new challenges Solution oriented with a positive, can-do attitude

Slakey Brothers currently has a great opportunity available for an Inside Sales Representative to join our team in Sand City, CA! Schedule - Monday-Friday 8:00am-5:00pm Full Time - Pay Range $25 - $30 hourly based on experience Day to Day Inside Sales Representative Activities Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App Work closely with local Branch and Sales teams to ensure customer expectations are met Identify best practices, process improvements, and website enhancements to improve the Customer service experience Continually develop and maintain strong product knowledge Education/Experience/Skills High school diploma or GED required 1+ years industry experience or equivalent knowledge preferred Working knowledge of products sold and product application Excellent written and oral communication skills Able to handle multiple activities in a fast-paced environment Demonstrated ability to manage details and meet deadlines with 100% accuracy Superior Customer service-oriented approach, respond to requests with a sense of urgency Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment Demonstrated success in working independently and in a team setting Willing to “think outside of the box” and identify process improvement opportunities Working knowledge of Microsoft operating systems for desktops and server About Slakey Brothers Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon. Our Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.” Benefits Healthcare coverage of medical, dental and vision available 1st of the month following date of hire Paid time off including vacation, sick leave, and holidays Generous discretionary Profit Sharing 401(k) Retirement Plan Tuition reimbursement for 2-year and 4-year degree programs for Team Members Post high-school scholarship opportunity for Team Member's children Employee Assistance Program For an opportunity to join our winning team, apply online at Slakey.com/Careers

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay Benefits: Medical, Dental, Vision, & More! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Paid Time Off (PTO) and Holiday Pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay Benefits: Medical, Dental, Vision and More! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Paid Time Off (PTO) and Holiday Pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay practices Comprehensive Healthcare benefits for you and your family! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Best practice paid time off policies and holiday pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed t o Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... Safety 1st Organization Competitive pay practices Comprehensive Healthcare benefits for you and your family! H.S.A or H.R.A with Company Contributions 401k Retirement Savings Program with discretionary employer match Progressive career development and training Employee assistance program Best practice paid time off policies and holiday pay Service recognition and awards Family oriented environment with open communication, collaborative atmosphere, and team-building events What You Will Do: As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently. Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience. Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed. Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas. Continuously stay up to date on new, discontinued, back orders/supply issues, or out of stock products to ensure appropriate communication with the customer. Position Requirements: Education: High school diploma or equivalent. Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus. Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables. Certifications: Ability to be forklift certified - as needed per location. Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills. Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization. Core Values & Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Friendly and warm demeanor with excellent interpersonal skills. Other Important Information: Reports To: Branch Manager Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week) Travel: None. Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone. Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.