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Arlo Hotels jobs - 27,819 jobs

  • Director of Front Office

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Front Office. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"..... ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. This position is responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgement and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES: Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for opportunity. Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Oversees the Front Office Department - Bell Person, Lobby Hosts and Assistant Front Office Managers. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Core values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts/Bell Attendants. Trains, mentors and develops Lobby Hosts & Bell Attendants. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts Annual Performance Reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same day rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Completes other duties as assigned by the Hotel Manager. REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * Hospitality Diploma or Degree Preferred * Minimum 2 - 3 years in a Management Position Knowledge: * Hospitality or Customer Service * Opera & PBX experience. Special Requirements: * Fire and Life Safety Director Certification required within first six (6) months of employment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $55k-88k yearly est. 1d ago
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  • Housekeeping Manager

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Housekeeping Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. This position is responsible for assisting in the planning, organization and direction for the day to day operation of the Housekeeping department. This role will focus on ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guest rooms; hallways, lobbies, public areas, rest areas, storage, work areas and hotel grounds meet and/or exceed Arlo standards. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations. * Display honesty & integrity. * Employs excellent employee relations and team building skills. * Maintain open communication with Housekeeping Managers and all other departments. * Adhere to hotel Health and Safety guidelines. * Conduct and participate in pre-shift meetings. * Work under pressure in a fast paced environment. * Report immediately any accident and/or incident which may occur while at work. * Ensure overall consistency and efficiency of the Housekeeping department. SPECIFIC DUTIES: * Supervises daily activities, providing organization, instruction, training, development and guidance to staff members of the Housekeeping Department. * Ensures completion of daily objectives while maintaining Arlo hotel standards of cleanliness and guest satisfaction and ensuring that all department and company policies and procedures are followed. * Ensures guest satisfaction; addresses guest issues and/or any correspondence. * Enforces policies & procedures of the Housekeeping Department to ensure safety & consistency. * Monitors work performance of team members by inspecting all hotel rooms and public areas to ensure that cleanliness meets Arlo hotel standards. * Identifies and resolves problems in a timely manner, being decisive in problem situations and taking appropriate corrective actions. * Responds promptly and expedites all guest requests, monitoring guest comments and taking corrective action as necessary to improve service. * Generates creative solutions, continually seeking to improve the housekeeping operation. * Seeks out and demonstrates the use of new methods, techniques, and equipment. * Leads deep cleaning and other special projects and coordination of preventative maintenance programs. * Assists in the recruiting, training, and development of all housekeeping employees. * Prepares and conducts 90-day and annual performance reviews, in collaboration with the Director of Housekeeping. * Assists in managing the preparation of schedules, payroll, and workloads for housekeeping team members, ensuring maximum efficiency. * Monitors inventory of all housekeeping supplies, prepares requisitions, receives, and confirms deliveries, and verifies invoices pertaining to the Housekeeping Department. * Assists in inventories of linen and supplies. * Monitors proper use of housekeeping supplies and equipment and observance of safety requirements. * Prepares and follows up on incident and accident reports. * Is prepared to assist team members during peak periods. * Conduct department pre-shift and assist with monthly department staff meetings. * Carries out additional responsibilities as directed by Management. * Establish a strong relationship with the Engineering Department for any repairs needed. REQUIREMENTS: * College Degree in Hospitality or related field preferred. * More than three years of experience in Housekeeping Management capacity. * Ability to multi-task, work in fast paced environment and have a high level of attention to detail. * Strong verbal and written communication skills. * Maintain positive and productive working relationships with other team members and departments. * Possess knowledge of opening and closing the house, inventory control, ordering supplies, payroll, scheduling and managing budgets. (add similar) * Physical Abilities: * Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance. * Reaching overhead and below with the knees, including bending, twisting, pulling and stooping
    $34k-50k yearly est. 12d ago
  • Park Services Team Member - $15.50/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Work to keep the Park clean for all the guests. From sweeping to wiping down the tables, you will be responsible for assisting in maintaining ans upholding the Park's Cleanliness Standards. Responsibilities:Essential Duties and Responsibilities: Greet Guests in a friendly, outgoing manner and providing them with clear, accurate directions and answers to questions. Following all guidelines and checklists applicable to Park Following all Park policies regarding performance and attendance. Maintaining all aspects of restaurant seating/patio area cleanliness by wiping down all tables and chairs; returning food trays to the kitchen as necessary; lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans, and mopping floors. Maintaining all aspects of midway cleanliness by continuously carrying a pan and broom to sweep leaves, trash and debris; lining all trash cans with bags, emptying when full, wiping down and re-bagging trash cans; filling a utility cart and moving it to backstage areas when changing multiple trash cans at once; pushing standing water on midways using a squeegee; wiping down benches as necessary; picking up (by hand) any trash that cannot be swept up. Monitoring trashcan and bench locations and moving to proper location when necessary. Completing other tasks as assigned. Qualifications:Skills and Qualifications: Minimum Age: 15 Must have flexible availability including weekends, weeknights, and holidays Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others Must be willing to actively approach Guests and provide assistance as necessary Must be able to stand and walk for length of shift Must be able to carry up to 25 lbs. over 25 feet over various surfaces Must be able to work outdoors in various weather conditions Must be able to work efficiently in a fast-paced environment Requires continuous standing, bending, twisting, walking and lifting
    $22k-28k yearly est. Auto-Apply 7d ago
  • Kitchen Repair Technician- Full-Time- $24/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Safely maintain, repair and rehab equipment in multiple areas within the Maintenance Division; Plumbing, Kitchen Equipment Repair, HVAC/R, Aquatic Systems & Water Quality. Responsibilities: Perform daily, weekly and monthly inspections of assigned equipment and locations Perform rehab work on assigned equipment and locations Maintain, install, repair and trouble-shoot various items, equipment and locations Inspect equipment and locations for malfunctions and repair Perform routine preventative maintenance on various pieces of equipment Assist with keeping a daily duty log of maintenance work performed as well as accurate records of preventative maintenance Effectively and professionally communicate and coordinate with other departments within the park. Comply with company procedures, policies and safety standards Help to ensure compliance with government codes and corporate mandates. All other duties as assigned. Qualifications: Knowledge of Plumbing, HVAC/R, Aquatic Systems and Water Quality Should possess practical skills and willingness to learn in all of the respective areas; Plumbing, HVAC/R, Aquatic Systems, and Water Quality Experience with electrical, plumbing & natural gas systems preferred Ability and willingness to work any shift and on weekends and holidays as needed Must be able to trouble-shoot clearly, calmly and safely in the presence of Guests and fellow Team Members Must possess strong safety sensitivity & ability to work with many different types of devices High School Diploma or equivalent Must possess a valid Driver's License
    $28k-38k yearly est. Auto-Apply 7d ago
  • Food and Beverage Team Member - $17.00/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Responsible for cooking, prepping, and serving quality products in an efficient manner. Overall, this position plays a key part in maintaining food safety standards, ensuring cleanliness, delivering an exceptional guest experience while enforcing all park policies and procedures. Responsibilities:Essential Duties and Responsibilities: Abide by Six Flags cooking and/or serving standards. Work in a fast-paced environment to meet company goals Greet each guest with a friendly, professional attitude Perform basic cleaning procedures in any location Upsell Drink Bottles and other company dining programs in every transaction Enforce all Six Flags policies & procedures Adhere to park attendance and break policies outlined in the Team Member Handbook Adhere to park grooming standards (non-slip shoes preferred but not required) Assist in other areas within the Food and Beverage Operations Department Qualifications:Skills and Qualifications: Minimum Age: 15 Available to work flexible hours including nights, weekends, and holidays Must be willing to work outdoors in various weather conditions Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others Demonstrate effective communication and decision-making skills Be able to work independently with little supervision Ability to work, stand and walk for up to 7 hours at a time in all weather conditions
    $24k-31k yearly est. Auto-Apply 7d ago
  • Help Desk Technician

    Cipriani 3.9company rating

    New York, NY job

    The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $55k-78k yearly est. 4d ago
  • Food & Beverage Procurement Internship- $19/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests' expectations and manage controllable expenses in a fast-paced environment. Responsibilities: Positive interaction with guests and team members, promoting a friendly environment, and attending to Guests' needs in a proactive manner Maintain proper inventory levels of all products on a daily basis through use of PAR ordering guide, inventory transfers, and delivery inspections Enter vendor bid and/or bid information with correct pricing and descriptions Communicate with vendors as needed to confirm orders Ensure the accurate and timely placement of all orders via phone and internet Maintain open lines of communication between the department, vendors, warehouse staff, and unit management Ensure that any product not meeting quality standards is taken care of in an appropriate manner and communicate any violations Report any food spoilage/damage in the warehouse or on the delivery dock to the proper management Maintain and update the database on any daily, weekly, or monthly price changes Ability to foresee and anticipate a swing in weekly usage Process and file purchase orders Create and maintain a weekly product usage report/database Train and provide feedback to unit management on completing waste logs, transfer forms, and weekly inventory to help manage cost of sales Assist the Food and Beverage Operations department with hiring seasonal staff and department events Qualifications: Minimum Age: 18 Currently pursuing a degree in Supply Chain Management, Food Service Management, or related field Outgoing, professional, and friendly demeanor Demonstrate good communication and decision-making skills Ability to train, multi task, work well with others and follow directions Ability to work, stand and walk for up to 6 hours at a time in all weather conditions Available to work a minimum of 2 Sunday evenings a month to conduct Inventory Audits Available to work flexible hours including nights, weekends, and holidays Complete employment between the end of April 2026 to August 2026
    $25k-32k yearly est. Auto-Apply 7d ago
  • Operations Manager

    Keurig Dr Pepper 4.5company rating

    Williamson, NY job

    Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry! Production Operations Manager - Williamson, NY The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations. Shifts & Schedule: This full-time position will be supporting our DayShift. Additional flexibility to work overtime. Position Responsibilities Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements. Will be a culture champion and, in a position to support and mentor our leaders. Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods. Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site. Ensures adherence to food safety, regulatory and quality guidelines. Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas. Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service. Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere. Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports. Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget. Guide and support technicians in trouble-shooting production equipment when necessary. Well organized, high energy, data driven, and results oriented. Ensure high performance results of your team by: Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent Embracing diverse perspectives to foster innovation, learning from both successes and failures Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations Total Rewards: Salary Range:$95,000 - $125,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Qualifications Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc. 2 years of experience in an Operations Management role within a manufacturing environment 5 years of experience in a dynamic, fast-paced manufacturing environment required 5 years of supervisory experience required 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events) Experience in SAP preferred Experience with Labor Relations and Union teams preferred Relationships/Interpersonal Be able to interact with all levels of the organization. Be a strong team player with other critical cross functional groups A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals Have a passion to drive continuous improvement Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $95k-125k yearly 2d ago
  • Captain

    American Cruise Lines 4.4company rating

    Fort Lauderdale, FL job

    Captain - River and Coastal American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews. American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Safety and Security of the passengers, crew and vessel. Safe vessel operations, adhering to company and regulatory standards. Prudent vessel maneuvering, docking, undocking, and anchoring. Comprehensive daily inspection of all vessel interior and exterior spaces. Supervision and Development of Mates, Engineers, and Deckhands. Oversight of Hotel Officers and Service Crew ensuring five-star guest service. Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events. Administrative log keeping, reports, and communications. Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew. Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Qualifications: U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater. Transportation Worker Identification Credential (TWIC) Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience. Excellent communication skills and team-building skills. Pre-employment drug test and continual participation in random testing. Perks: Competitive salary. Health, dental, and vision plans available. Matching 401(k) plan available. World-class training in our own ship simulator facility. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. Job sites across the nation*
    $47k-55k yearly est. 6d ago
  • Housekeeper

    American Cruise Lines 4.4company rating

    Saint Petersburg, FL job

    American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Housekeepers for the 2026 season. You'll work in our shipboard hotel providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Responsible for creating and maintaining an environment that is clean, safe, and attractive for our guests. Prioritizing comfort and cleanliness of staterooms, facilities, and common areas around the ship. Acknowledge guests by name and kindly take action for all housekeeping-related inquiries and service requests according to American Cruise Lines' service standards. Vacuuming, sweeping, and mopping floors. Organizing inventory and stocking linen and supplies. Carefully cleaning up spills with appropriate equipment and notifying managers of necessary maintenance requests. Collecting and disposing of trash. Properly cleaning upholstered furniture and lounge spaces. Creating genuine relationships with our guests and catering to all housekeeping requests in an efficient manner. In addition to the routine housekeeping duties, Housekeepers may be required to perform other functions, such as greeting guests upon embarkation, and helping during special events including but not limited to afternoon tea and snacks and participate in evening cocktail parties. Highlights: Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings. Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training. Travel the Country - We have over 50 itineraries, spanning over 35 states in America. Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country. Qualifications: You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking. Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training. American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed. American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line. * Job sites across the nation.
    $21k-27k yearly est. 1d ago
  • Head of Risk Management - Aegon AM

    Arc's Assistive Technology (at) Services 4.7company rating

    Chicago, IL job

    Aegon Asset Management (Aegon AM) is a leading global investor. Our 350 investment professionals manage and advise on assets of US $384 billion for a global client base of pension plans, public funds, insurance companies, banks, wealth managers, family offices and foundations. We organize our firm around four investment platforms: fixed income, real assets, equities and multi-asset & solutions, which includes a fiduciary and multi-manager business. Each investment platform has dedicated teams with deep asset-class expertise, organized globally and committed to maximizing client benefit from their specialist areas. We are an international business: Our 1,125 employees work from 14 locations across Europe, the Americas and Asia. We share a common belief in fundamental, research-driven active management, underpinned by effective risk management and a commitment to responsible investment. Position Overview The Head of Risk Management is responsible for ensuring robust risk management practices across both financial and non-financial risk. The position manages portfolio risk, portfolio risk control (mandate compliance) and operational risk. These teams are further supported with subject matter expertise from the global risk functions of information technology risk, model validation and risk control testing. The position oversees the frameworks, policies, and practices that identify, assess, monitor, and mitigate risks across all US business lines, ensuring that risk considerations are fully understood and addressed. This includes identifying and mitigating high-risk areas that could impact business operations or the achievement of organizational objectives. This position reports directly to the AAM Global Chief Risk Officer and is a member of the Global Risk Management Senior Leadership Team, with an additional reporting line to the AAM US Board. Job Description Key Responsibilities Ensure an effective risk management system is in place for identifying and assessing both financial and non-financial risks. Facilitate appropriate risk responses based on thorough analysis. Oversee compliance with investment mandates and the effectiveness of the control environment. Supervise breach investigations, ensuring root causes are understood and appropriate remediation actions are completed. Manage risk reporting for business leaders and statutory boards, ensuring alignment with centrally maintained standards and templates. Reporting should include both qualitative and quantitative aspects, such as key risk indicators and analytics (e.g., VaR, TE, volatility, liquidity, market stress testing, and scenario analysis). Conduct risk reviews of business developments, including product development, annual product reviews, key projects, and business process re-engineering. Provide input for and review of prospect pitches and due diligence requests and present to internal and external stakeholders as needed. Offer strategic leadership to the US risk function, aligning risk management with business objectives and regulatory requirements. Foster a strong risk culture with effective first-line risk ownership. Encourage open communication about risks and support diverse perspectives across the business. Monitor external trends and regulatory developments to evolve risk capabilities and ensure compliance. Serve as a liaison with regulators, auditors and assurance providers on key risk topics. Oversee the identification and management of emerging risks. Support the interpretation and implementation of evolving risk management best practices and regulatory expectations. What We are Looking For At least 10 years of experience in investment risk management or a related field, with a strong understanding of risk management approaches and concepts. Degree-level qualification required; professional certifications (such as CFA or FRM) are advantageous. Experience in asset management across both public and private investment strategies is preferred. Experience in building and maintaining investment risk management platforms. Demonstrated ability to engage and influence senior business and functional stakeholders. Experience in leading and motivating teams, with a proven ability to attract, develop, and retain diverse talent. Strong problem-solving and analytical skills, as well as strong communications skills. Effective stakeholder management and the ability to challenge constructively. The Ideal Candidate Will Also Have Intellectual curiosity and a drive to innovate and improve risk mitigation. Commitment to fostering a strong risk culture and continuous improvement. Commitment to ethical behavior and integrity, fostering a culture of trust and accountability. For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. The salary for this position generally ranges between $190,000 - $250,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, the position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Job and compensation levels depend upon an applicant's qualifications including the extent of candidate's relevant experience and other job-related factors and will be determined by hiring supervisors/managers and HR. At Aegon Asset Management, we are committed to fostering a diverse workforce and an inclusive culture. We are more than a global Asset Management firm - we are a people business, and we recognize that delivering excellent client outcomes comes from embracing diverse perspectives. We value diversity in the full range of human uniqueness without limitation including race, gender, ability, language, culture, beliefs, age, origin, background, perspectives and experiences. Why Work for Us At Aegon Asset Management, we invest in You. Our people are our greatest asset; with a competitive rewards program including incentive compensation, health and wellness benefits, retirement programs, and learning and development opportunities, our employees are engaged and empowered. Come be a part of driving our success! Equal Opportunity Employer AEGON USA Realty Advisors, LLC, is an Equal Employment Opportunity/ Aff irmative Action Employer and does not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services (e.g. U.S. Armed Forces, National Guard), physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws. Applicants with physical or mental disabilities may be entitled to a form of reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will insure equal employment opportunity without imposing undue hardship on the Aegon Companies. Please contact: ***************************** if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs. Technical Assistance If you experience technical problems during the application process, please email *****************************. #J-18808-Ljbffr
    $190k-250k yearly 5d ago
  • Office Assistant IV

    American Federation of State, County and Municipal Employees 4.2company rating

    Washington, DC job

    This position provides advance-level clerical, administrative support and related work as required for the Political Action Department (including supporting the Director, Associate and Assistant Directors, Administrative Assistant, and Field Support Staff). This position requires excellent communication skills, attention to detail, good judgment, and discretion. Duties include budget development and tracking, conference/meeting planning, scheduling, and other office administrative support. Duties: Office support tasks including sorting and delivering mail, answering department main phone line, scanning, copying, electronic filing, office supply ordering, payment and purchase order processing, processing staff time off and business card requests. Edit, format, and distribute department communication from the department's management team to internal and external distribution lists. Update department staff contact materials and email groups. Maintain the Affiliate Political and Legislative Directors contact list. Create online survey forms. Act as a backup to the Administrative Assistant. Assist management and staff with travel authorizations, travel arrangements, and expense reporting. Support calendar and scheduling for management team to include in person and virtual meetings via Teams, Zoom, and other similar technology. Assist with logistics, supplies, and creation of materials for meetings and conferences. Assist with training new staff and apprentices on calendar coordination, travel and advance forms, time and attendance submission, and other office procedures. Assist with training and meeting coordination with department managers and staff. Maintain tracking spreadsheets for department budgets, contracts, off-site storage, and staff completion for various yearly reports. Provide administrative/organizational support for the department's "Get Out the Vote" (GOTV) activity and other major department efforts. Perform other related duties as assigned. Requirements: Education and Experience High school graduate or equivalent and a minimum of (5) five years of office experience plus general knowledge of office and organizational procedures or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Skills Requirements: High level proficiency in MS Office Suite (Outlook, Word, Excel and PowerPoint) and MS OneDrive/SharePoint. Excellent knowledge of office and organizational procedures. Basic knowledge of office equipment such as reproduction and telephones. Must be able to independently complete assignments and work under pressure to meet tight schedules. Strong ability to proofread documents and compose correspondence. Strong written and oral communication skills. Travel & Work hours Overtime and travel may be required. AFSCME is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.
    $34k-44k yearly est. 1d ago
  • Sous Chef

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Sous Chef. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and is home to Arlo Hotels' latest property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness room, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. The Sous Chef is one of the most important jobs in a kitchen. They should have an extensive knowledge of all dishes on the menu. They should be able to coordinate all culinary teams and ensure cooks are meeting the Chefs standards of cleanliness, punctuality, food quality and standard operating procedures. SPECIFIC DUTIES * Must be able to work every station on the line and adhere to the same standards as the line cooks * In charge of Department of Health and temperature check lists three times daily * Overseeing and driving their workgroups production and /or service * Interviewing candidates for their workgroup along with Executive Sous Chef * Evaluating while working with kitchen trails * Training of their workgroup * Verify all employees are properly adhering to timekeeping standards * Organize all prop lists for their workgroup * Maintenance of an Inventory type * Monitor and correct schedule if overtime is approaching for their workgroup * Assist chef in biannual employees evaluations in their workgroup * Execution of banquets/events during their service and assist with pastry as needed * Review any equipment issues and record in maintenance log * Expedite their workgroups service * Work with the Executive Sous Chef to create new menu items to present toe the Executive Chef * Monitoring and updating all Department of Health and temperature logs. * Complete daily walk through to verify all health department best practices are being followed and all items are to temp. * Complete daily line checks prior to service to verify all recipes are to standard and all stations are properly stocked with their workgroup * Responsible for maintaining an up to date Food handlers permit * Uphold all People Services best practices as it pertains to coaching, counseling, disciplinary, hiring, and terminations. * Follow and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook. * Act as an ambassador to Arlo Hotels Culture. REQUIREMENTS: * Must have 10 years + cooking experience in a high volume restaurant or hotel kitchen * Must have 2 years of management experience * Must be proficient in the English language (both speaking and writing) * Must be able to lift 50 lbs. * Must be able to stay on your feet for 8 hours plus Knowledge: * Must have great knife skills in all butchery and knife cuts of any kind * Must have extensive knowledge in all aspects of a professional kitchen * Must have extensive knowledge of the Department of Health's codes and regulations Certifications: * ServSafe certificate We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $40k-58k yearly est. 12d ago
  • Director of Nightlife & Programming

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Nightlife and Programming. Are you someone who is passionate about people, driven by purpose, and ever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more" The Director of Nightlife and Programming is responsible for creating a holistic entertainment environment within the Hotel. They should be constantly striving to activate the Hotel in new and engaging ways, taking advantage of all available venues and spaces within the Hotel as well as all mediums of art and entertainment. All activations and events should be planned and executed at the highest level to ensure that the reputation of the Hotel as an industry leader is maintained. Both culture and profit potential should be considered when finalizing all programming. "Programming" refers to all DJs, activations, events and performances arranged and booked by the Director of Nightlife. The Director of Nightlife should work alongside, consult, and communicate with all departments. They will work in tandem with the Director of F&B, Director of Events, Director of Security and Director of Housekeeping as well as all department heads. RESPONSIBILITIES AND AUTHORITIES: * Always treats guests with courtesy and respect in a variety of situations. * Displays honesty & integrity. * Conducts monthly, weekly and pre-shift meetings. * Communicates effectively to staff using tools such as development reviews, training, departmental orientation. and monthly departmental meetings. Motivates and develops team members. * Create preventive maintenance programs for consistency of the product. * Ensures updated safe work environment. * Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. * You build strong partnerships with internal customers and outside vendors. SPECIFIC DUTIES: * Establish, monitor, and manage budgeted revenue and net operating income for nightlife events, activations & spaces. * Develop and implement action plan and provide support and guidance to F&B management to achieve or exceed budgeted revenue and net operating income goal * Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses. * Coordinate and monitor Security staffing - staff levels and individual performance * Monitor industry trends, take appropriate action to maintain competitive and profitable operations. * Maintain relationships with promoters and industry professionals to ensure that the hotel maintains a strong reputation. * Establish and enforce specific Standard Operating Procedures to improve the nightlife experience. * Establish strong lines of communication with all department heads. * Attending BEO and Management meetings. * Ensure F&B leadership is trained in SOP's & technical job tasks. * Promote guest satisfaction throughout the operation. * Monitor quality of service and product * Review and monitor music to be played in all spaces. * Ensure that the lenders are up to date and adhered to * Coordinate with Arlo Marketing team on production & planning * Identify key opportunities for the business to increase content impact. * Promote inter-company programming and share best practices. * Act as a liaison between the Food, Beverage, and Events team * Supervise and provide leadership as needed. * Respond to guest complaints in a timely manner. * Guidance and assistance across the Arlo Hotels portfolio in the Nightlife and Programming capacity where it suits fit based on the venue offerings. * Prepare and submit required reports in a timely manner. * Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. * Ensure compliance with all local liquor laws, and health and sanitation regulations, and all Beverage related life/safety and other legal compliance in accordance with federal and local laws.
    $44k-74k yearly est. 12d ago
  • Steward

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Steward. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and is home to Arlo Hotels' latest property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. Stewards are directly responsible for the cleanliness of the restaurant, which is the first thing a diner sees. Ensuring that all items used within the kitchen is cleaned to standards. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Delivers outstanding service and creates memorable experiences. * Coordinates and multi-tasks job duties in an active environment SPECIFIC DUTIES * Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand. * All dishes, glassware, plastic containers, pots and pans must be put away clean, dry and grease free in a neat and organized manner * Transfer supplies and equipment between storage and work areas, by hand or using hand trucks. * Clean garbage cans with water and proper MSDS cleaning supplies * Maintain kitchen work areas, equipment, and utensils in clean and orderly condition. * Place clean dishes, utensils, and cooking equipment in storage areas. * Sort and remove trash, placing it in designated pickup areas. * Sweep, scrub and mop floors. * At no time should there be standing water on the floor anywhere in the kitchen; as per the health code violation. * Responsibilities to ensure all paper towels, soap are refilled at every handwashing sink throughout the kitchen. * Weekly deep cleaning of both ice machines also daily spot cleaning REQUIREMENTS: * Must have 2 years + experience as Steward or Dishwasher at a comparable restaurant or hotel. * Must have a basic understanding of the English language. * Must be able to lift 50 lbs. * Must be able to stay on your feet for 8 hours plus Knowledge: * Must have basic knowledge of sanitation procedures. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $17k-30k yearly est. 12d ago
  • Server

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. The server is responsible to serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner; ensures a positive experience for all guests. RESPONSIBILITIES AND AUTHORITIES: * Always treats guests with courtesy and respect in a variety of situations. * Displays honesty & integrity. * Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. * You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: * Greets guests upon arrival; assists with seating as needed. * Presents menus/wine lists to guest sand describes all daily specials. * Takes food and beverage orders accurately and courteously; responds to guests' questions regarding food and beverage items. * Opens/presents/pours wines and champagnes in a professional manner as needed. * Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any special requests. * Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of guests as needed. * Review's food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies. * Refills guests' beverages as requested; monitors guests during meals to provide for all needs. * Suggests desserts to guests at completion of meal; accurately takes and delivers dessert orders. * Delivers accurately itemize bill receipt to guests upon meal completion. * Handles purchasing transactions, which include operating cash register and accounting of daily sales. * Receives payment from guests; makes change as needed; issues receipts. * Clears and resets tables as needed. * Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. * Always maintains cleanliness and sanitation; performs closing clean-up duties. * Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to F&B Manager as needed. * Assists other staff members as needed to ensure optimum service to all guests. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. REQUIREMENTS: * 1-2 years of food server in full-service restaurant is required * Must be minimum age to serve alcohol. ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. BENEFITS * Complimentary Parking * 401k Match * Paid Holidays * Paid Time Off * Medical, Dental, Vision insurance * Free Meals * Tuition Reimbursement * Training & Development * Great opportunities for career growth. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $19k-29k yearly est. 35d ago
  • Front Office Manager

    Accor North America, Inc. 3.8company rating

    Washington, DC job

    What you will be doing:Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service stand Office Manager, Operations Manager, Manager, Office, Business Services
    $66k-87k yearly est. 1d ago
  • Director of Sales and Marketing

    Northwood Hospitality LLC 4.5company rating

    Washington, DC job

    The Darcy is an eclectic, 226-room boutique hotel in Washington DC, providing chic accommodations, distinctive dining, and over 7,000 square feet of meeting and event space. Classically American but with a European sensibility, The Darcy offers an authentic, original, and local experience that allows our guests to immerse themselves in the community. The Darcy is located on Scott Circle in downtown Washington, DC, just half a mile from both the lively Dupont Circle and historic Logan Circle. Shops, restaurants, bars, clubs, theaters, galleries, museums and other Washington DC attractions abound on nearby 14th and U streets. The Darcy is a polished team empowered to create remarkable local experiences with a dash of fun! We always take ownership, act with integrity and foster infectious pride to bring out the best in all of us! Overview: To provide central directional leadership in the development of a comprehensive integrated sales and marketing program to fulfill the mission and long-term strategic plan of the property. The Director of Sales and Marketing is responsible for the leadership and management of all aspects of revenue generation at the property to include direct sales, catering sales, room sales, food & beverage sales, and for managing all public relations, promotions and advertising efforts to optimize profit potential and further enhance the property's image. This effort encompasses the full design and execution oversight of sales initiatives, brand management, market research, market communications, advertising, media relations and public affairs initiatives outlined in the property business plan. In addition, this position is required to provide continued enhancement of the property culture in accordance with property standards. Maintain effective relationships with all employees throughout the property in order to provide a strong, supportive and objective environment. Coach, mentor, cultivate and motivate a team of professionals to effectively optimize profit for the hotel. Represent the sales & marketing team at the Executive Committee meetings and work with the operations team when needed. Upward repositioning of the Hotel as a leader in corporate, government & diplomatic travel, a meeting and leisure venue and the “preferred choice' among corporations, travel business partners and consumers. Build annual group rooms backlog and secure high rated corporate and preferred accounts. Provide strong sales and marketing leadership and build trust internally and across organizational boundaries. Maximize NWH infrastructure, brand, marketing services, distribution channels and optimize revenue to achieve market penetration goals. Duties & Responsibilities (include, but are not limited to): Develop long-term business strategy and objectives to support integrated and competitive sales and marketing positioning. Direct the translation of the property strategic plans into key alignment of short-and long-term goals. Development of key business initiatives, such as entry into new market segments to include the consideration and development of new tradeshows and events that create visitor demand. Evaluate operational issues to determine productivity and other indicators of effective use of manpower, materials, energy, capital, and assets. Ensure communications are coordinated to support sales plan objectives and meet organizational expenditure requirements. Develop sales strategies for improvement based on market research and competitor analyses. Provide leadership in the development of affiliations and partnerships. Maintain a business management system built upon a framework of measurement, information, data and analysis. To ensure that deployment of plans will effectively transmit and achieve requirements. To enforce all property standards, policies, and procedures with property associates and maintain confidentiality of all guest and property information and data. To effectively model and maintain property mission statement and core values. Be able to effectively plan and implement processes and procedures necessary to ensure effective employee relations, customer satisfaction and achievement of budgeted property revenues. Ability to effectively complete all information contained in this without direct supervision. Build relationships with key third party vendors such as Public Relations and Advertising agencies and provide strategic direction. Ability to influence and foster relationships with key political community figures and organizations. Ability to lift, push or pull twenty pounds in order to fulfill job duties and assist throughout the property. Ability to endure physical movements in carrying out job duties. Essential Job Functions Maintain consistent knowledge of property features/ services and hours of operation and anticipated levels of business. Maintain complete knowledge of and compliance with all property policies and procedures. Ensure all corporate deadlines are satisfied relating to monthly, quarterly and annual reporting needs. Attend meetings as deemed necessary by the General Manager and Corporate office. Participate in property-wide leadership and culture development programs. Report to and interact with General Manager and Corporate staff promoting proper relations between all parties. Act in a consultative capacity to the General Manager and other members of the Executive Committee on sales/marketing issues, provide advice and guidance to ensure optimal marketing effectiveness, confer with department managers to continually develop product offerings, marketing needs, methodologies and resources, to promote new/improved products and to solicit feedback of overall sales/marketing efforts. Foster relationships and provide strategic direction to key third party vendors such as Public Relations and Advertising agencies. Foster relationships with key political community figures and organizations. Organize and direct all sales and marketing efforts towards attainment of property and company objectives and operational goals. Develop strategies for forecasting and analyzing sales/marketing needs and developing effective product responses, delivery systems and methods for measuring and evaluating results. Prepare, develop and execute all marketing plans to provide direction and specific plans of action. Plan, manage and evaluate all financial aspects of the sales/marketing efforts throughout the property to ensure cost effectiveness and optimal utilization of resources. Ensure that accurate and current marketing and sales related data is readily available to support and document decision-making processes. Support, as necessary, all direct sales efforts of the sales and marketing team to include sales trips, off-property functions and customer entertainment. Maintain current job descriptions for all department positions. Ensure the integrity of the property's mission statement, core values and culture through consistent involvement with all aspects of the property. Complete and maintain accurate, objective and timely performance reviews for all employees in the department. Provide regular, objective and detailed feedback to each executive committee member in order to maintain an environment of continuous improvement. Coach and counsel employees, supervisors, managers and executive committee members regarding consistent application of sales, customer service and culture implementation. Develop, plan and implement departmental orientation programs for all new employees. Monitor and ensure that departmental areas are kept clean and organized at all times. Develop and implement annual goals, objectives and budgets for the Sales & Marketing department. Monitor all security and life safety policies and procedures making recommendations for changes according to law or improved application. Serve as a member of the property executive committee. Required Qualifications Prior hotel sales and marketing experience at an independent property. Five years experience as a manager within the Sales & Marketing department. Ability to think strategically, analytically and creatively. Strong knowledge of tourism industry, leisure, convention and incentive group markets including customer segmentation, distribution systems, and negotiation. Knowledge of development and distribution strategies of all types of marketing communications materials including: advertising, collateral, audiovisual. Extensive knowledge of database marketing techniques and applications. Knowledge of public affairs and media relations strategies and techniques. Knowledge of general business, legal, and management practices, including leadership experience in coaching, mentoring, challenging and enabling employees to successfully meet objectives and goals. Ability to make effective, persuasive public and written presentations. Ability to respond effectively to quickly changing priorities and responsibilities. Ability to absorb and manage workload requiring irregular evening and weekend work hours and out-of-town travel. Excellent written and verbal communication skills and the ability to utilize them effectively in English with guests, peers and associates. Ability to work under stressful conditions and balance multiple commitments simultaneously. Strong customer service aptitude. Understanding of budgetary and fiscal responsibility within the department. Familiarity with all operational areas of the property. Perform any other job-related duties as assigned. Desirable Qualifications Computer literacy and the ability to utilize, Delphi, Word, Excel and department specific programs. Desire to progress within the hospitality industry. Sales & Marketing certification. College graduate in sales and marketing or equivalent industry experience. Prior experience as a Director of Sales & Marketing in Washington DC market. Compensation/Job Classification $130,000 - $150,000 annually (depending on qualifications and experience) Full-Time Position Salaried Benefits At Northwood Hospitality, LLC, we value our team members and are committed to providing a comprehensive and competitive benefits package that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness, we offer competitive health insurance programs geared to you and your family's needs as well as vacation, sick, and holiday benefits. For your financial wellness, Northwood Hospitality, LLC provides a wide array of coverage, including supplemental, spousal and child life insurance and short and long-term disability. In addition, our 401(k) Savings Plan with matching funds, and discounts for hotel room discount programs provide additional incentives for choosing Northwood Hospitality, LLC as the employer of your future. Northwood Hospitality, LLC is an equal opportunity employer. We are dedicated to ensuring that all of our decisions regarding all aspects of the employment relationship are in accordance with our principles of equal opportunity. It is the Company's policy that, in exercising our management responsibilities, we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristics or status protected by applicable state or local law. Northwood Hospitality Diversity & Inclusion: The Company recognizes the value and importance of a diverse workforce and will continue to identify and attract a workforce of the best available talent at every organizational level. As the Company grows and expands, we remain committed to maintaining our workplace diversity, allowing us to maintain our leadership in the industry. Apply Today. Join a team that brings out the best in each other. Create memorable local experiences with a dash of fun-at The Darcy. Source: Northwood Hospitality #J-18808-Ljbffr
    $130k-150k yearly 4d ago
  • Bartender

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Bartender. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. The bartender occupies one of the most integral functions in the restaurant. You are responsible for taking orders, making beverages for all guests, serving beverages, selling food, and building repeat clientele. Beyond that, you are expected to use your skill, knowledge, and personality to provide a dining experience that exceeds all expectations. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Report immediately any accident and or incident which may accrue while at work * Acknowledge guest with eye contact * Use guest name whenever possible * Report all guest concerns to management in a timely manner SPECIFIC DUTIES * Acknowledge all bar guests immediately, however busy. * Take guests' food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. * Always read your guests when making suggestions. * Input orders into POS system, correctly. * Have a strong knowledge of all house cocktails as well as standard recipes. * Have a strong knowledge of our wine list and be prepared to answer questions. * Quickly make beverages for bar guests and service bar. * Open all wine and champagne bottles using proper wine service techniques. * Anticipate guests needs, respond promptly, and acknowledge all guests. * Interact in courteous and professional manner with guests, supervisors, and co-workers. * Be proactive in resolving guest complaints. * Act with integrity and honesty, and alert management to any and all issues that may arise at a guest. * Monitor and maintain cleanliness, sanitation, and organization of the bar. * Properly mark all bar guests for each course in advance of delivery of food to the table. * Always try and anticipate your guests' needs. * Maintain menu knowledge throughout employment, continuously review menu items, and keep up to date with any changes. * Alert management to great guests, big spenders, distributors, and anyone else you think wants extra attention. * Ensure accuracy of guest checks and promptly process payments. *Each bar is responsible for their-own bank. * Ensure that all cash is handled correctly, and that correct change is given. * Close out all cash checks for the floor in a prompt manner. * Complete end of night closing check out. * Notify management to any pertinent information related to the shift. * Follow all responsible alcohol practices, including carding all guests who appear under the age of 40. * Follow all health department procedures, including best practice notes that can be found behind bar. REQUIREMENTS: * 40 Hours of classes in a professional bartending program. * At least 2 years of experience. ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. BENEFITS * Complimentary Parking * 401k Match * Paid Holidays * Paid Time Off * Medical, Dental, Vision insurance * Free Meals * Tuition Reimbursement * Training & Development * Great opportunities for career growth. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $15k-32k yearly est. 35d ago
  • Line Cook

    Arlo Hotels 3.6company rating

    Arlo Hotels job in Miami, FL

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Line Cook. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and is home to Arlo Hotels' latest property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. Line cooks are responsible in preparing all menu items during breakfast, lunch, dinner, and event services. There daily focus is learning and perfecting techniques, speed and consistency. They are vital to every outlet. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Delivers outstanding service and creates memorable experiences. * Coordinates and multi-tasks job duties in an active environment SPECIFIC DUTIES * Responsible for preparing assigned food items * Follow the recipes and the portion control guidelines set by the restaurant * Responsible for setting up stations with appropriate par levels for the shift and restocking items * Responsible for the freshness and correctness of the mise en place on their station * Prepare any ingredient or specific recipe as directed by the Sous Chefs * Keep work area clean, sanitized, and organized. This includes but not limited to prep table, sinks, walk-ins, lowboys, floor, dry storage, ovens and stovetops * Possess strong cooking skills. * Understand how to use a variety of food service equipment, including knives, pots and pans, ovens and grills, food processors and slicers in a safe environment * Possess knowledge of and follows sanitary food handling procedures * Remain calm and work well under pressure * Must have Executive Chef taste and sign off on every item prepped before being put away * Must understand and practice proper food cooling and storing procedures * Responsible for having the tools needed for the station worked and proper storage of tools when not used. * Responsible for using sharp cutlery at all times * Responsible for preparing your stations daily prep list as well as the prep teams prep list. REQUIREMENTS: * Must have 2 years + of line cook experience in Miami at a comparable restaurant or hotel * Must be able to lift 50 lbs. * Must be able to stay on your feet for 8 hours plus * Must have current Food Handler Certification KNOWLEDGE: * Must have good knife skills * Must have basic knowledge of kitchen equipment such as vita prep, robo coup, ovens and burners We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $29k-37k yearly est. 12d ago

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