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Patient Registrar jobs at Hendrick Health - 32 jobs

  • Admitting Representative I

    Hendrick Medical Center 4.5company rating

    Patient registrar job at Hendrick Health

    * Provides clerical support in a fast-paced medical office setting. Primarily tasked with maintaining medical records and telephone-based patient registration and appointments. JOB REQUIREMENTS * Minimum Education * High School or equivalent * Minimum Work Experience * 6 Months * Required Licenses/Certifications * Required Skills, Knowledge, and Abilities * Coordinate schedules * Input data into computer programs. * Maintain patient charts. * Schedule appointments.
    $28k-34k yearly est. 10d ago
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  • Patient Access Rep

    Hendrick Medical Center 4.5company rating

    Patient registrar job at Hendrick Health

    The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance requirements up-to-date. Patient Access Representatives will verify eligibility, obtain insurance benefits, and will coordinate benefits. JOB REQUIREMENTS Minimum Education * High School Education Minimum Work Experience * No experience required
    $28k-33k yearly est. 38d ago
  • Part Time Trauma Registrar

    Texas Health Resources 4.4company rating

    Denton, TX jobs

    Trauma Registrar for Texas Health Denton _Bring your passion to Texas Health so we are Better + Together_ Work hours: Part-Time Days 29 hours/week Department highlights: + Newly developed Trauma Program team with an opportunity to work closely with the Trauma Program Manager.Newly developed Trauma Program team with an opportunity to work closely with the Trauma Program Manager. + Opportunities to obtain your AAAM Injury Coding course, Certificate from trauma registry course and your ICD-10 Course Certificate Here's What You Need * H.S. Diploma or Equivalent required And * Associate's Degree Health Information or related field preferred And * ATS or equivalent Trauma Registrar Course preferred And * AAAM injury coding course preferred * 1 Year Experience with chart auditing, quality improvement, data entry Required and * 1 Year Medical records experience preferred * Trauma Registrar Certification Upon Hire preferred * Trauma Program Registrar experience with CAISS, and or coding certificate, and or RHIT (Registered Health Information Technician) preferred * Working knowledge of anatomy, physiology, disease processes, and familiarity with statistics with the ability to analyze and draw inferences from statistical data. * Positive interpersonal and communication skills. * Good organizational skills and attention to detail with the ability to function in a fast-paced environment. * Must demonstrate proficiency with computers and understanding of medical terminology; i.e. CareConnect. Excel and Collector preferred. * Ability to use resources of other institutions and physician offices to obtain/analyze trauma related data. Position Responsibilities * Provides quality, safe patient care and exceptional customer service. * Contributes to creating and maintaining a collaborative work environment. * Champions actions to reduce/eliminate patient risks. * Incorporates customer needs and expectations into daily operations. * Collaborates with all customer groups (staff, physicians, patients, family, external customers) to determine customer expectations. * Completes daily analysis of medical records for trauma patients and determines eligibility for registry reporting. * Maintains registry, orderly records of data to be coded and abstracts. * Completes daily obligations addressing case discovery, patient rounds and performance improvement process. * Communicates current regulatory requirements and monitors compliance. * Performs queries for reports from the trauma registry database. * Analyzes data to fulfill administrative and medical staff requests. * Downloads essential data to the Texas Department of Health Bureau of Epidemiology on a monthly basis and National Trauma Data Bank annual download. * Collects patient care data, identifies and reports significant findings to Trauma Program Manager/Coordinator and Trauma Medical Director. * Monitors trauma patient records for quality improvement indicators. * Provides quality, patient-centered care that is safe, timely, effective, efficient and equitable. * Establishes collegial relationships with physicians. * Supports and maintains effective communication among physicians, staff and other departments. * Consistently promotes a professional image of in demeanor, appearance, attitude and behaviors. * Integrates team building strategies and principles of group process in interactions. * Provides safe patient care at affordable costs delivered by compassionate caregivers. * Identifies ineffective and costly processes and takes action to improve those processes. * Remains flexible with scheduling to help meet departmental/patient needs. * Assumes responsibility for and participates in projects as needed. * Helps to coordinate care across a broader continuum of patient care including injury prevention, pre-hospital, acute, emergent, and rehabilitation. * Integrates the ACS guidelines for trauma patient care into the continuum of patient care. * Coordinates efforts in the progressive growth of trauma system. * Contributes to unit-based programs. * Contributes to research strategies. Additional perks of being a Texas Health Trauma Registrar * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we've won and more. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org . \#LI-SB1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $25k-31k yearly est. 24d ago
  • Patient Access Applications Specialist

    Texas Health Resources 4.4company rating

    Denton, TX jobs

    _Bring your passion to Texas Health So We Are Better + Together_ Work Hours: Full-Time; Monday - Friday from 8:00am to 5:00pm Department Highlights: + Great working environment with plenty of learning opportunities. + Opportunity to work in a fast pace multi department environment. + Ability to interact and become familiar with all other hospital departments. + Friendly family-orientated environment. Here's What You Need: Education * High School Diploma or Equivalent is required. * Other Healthcare or related field 2 years college coursework preferred. Experience * 5 Years Healthcare experience required. * 1 Year Experience in developing and delivering training programs in a healthcare or related setting preferred. * 1 Year Familiarity with Lean, Six Sigma, or process improvement methodologies preferred. * 1 Year EPIC Certified or advanced experience with Epic Cadence, ADT/Grand Central, Optime and Referrals preferred. Licenses and Certifications * CHAA - Certified Healthcare Access Associate Upon Hire Preferred OR * CHAM - Certified Healthcare Access Manager 90 Days Preferred Skills * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and electronic health record (EHR) systems. * Strong public speaking, facilitation, and teaching skills with the ability to engage and train diverse staff groups. * Exceptional customer service, communication, and conflict resolution abilities. * Strong problem-solving and critical-thinking skills, with the ability to adapt to changing workflows and technology. * Analytical and administrative skills necessary to accurately compile statistics, write Ad hoc reports, maintain logs, and input data into various computer programs What You Will Do: Training & Development * Conducts new hire onboarding and orientation, ensuring staff understand patient access systems, workflows, and best practices. * Designs and develops skill materials, including manuals, e-learning modules, presentations, and hands-on simulations. * Facilitates classroom and virtual training sessions for new and existing staff, covering core patient access functions and system applications. * Assesses staff competency and performance through evaluations, audits, and feedback, identifying opportunities for targeted retraining. * Maintains and facilitates updated content to align with industry standards, system enhancements, and process improvements. Process & System Optimization * Serves as the leader, primary mentor and entity resource for patient access applications and workflows, providing ongoing support and troubleshooting assistance for multiple stakeholders. * Collaborates with IT and system administrators to test, implement, and optimize system upgrades and functionality changes. * Conducts on-site rounding and audits to provide direct support and identify workflow gaps. * Supports downtime preparedness and recovery efforts, ensuring staff are trained in manual processes and reconciliation procedures. * Oversees work queue monitoring, quality assurance monitoring, SharePoint resource management, and report generation and analysis. Collaboration & Leadership * Works closely with Patient Access leadership, IT, and Revenue Cycle Training teams to align training programs with operational priorities. * Actively participates in and assists leading department meetings, presenting updates on training initiatives, system changes, and process enhancements. * Identifies and communicates system improvement opportunities, advocating for changes that enhance efficiency and compliance. * Assists in the development and execution of departmental projects, workflow standardization, and process improvement initiatives. Additional Perks of Being a Texas Health Employee: Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more. At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THR a great place to work. Texas Health Denton Highlights: Texas Health Denton is a 255-bed, full-service hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. With more than 1,100 employees and 450 physicians on our medical staff we're one of Denton County's largest employers. We specialize in Cancer Care, Neck & Back Program, Critical Care, Neonatology, CT Cardiac Imaging, Neurology, Electrophysiology, Orthopedics & Sports Medicine, Emergency Care, Robotic Surgery, Endovascular Surgery, Stroke Care, General Surgery, Weight Loss Surgery, Heart & Vascular Services, Women & Infants Care, Interventional Radiology and Wound Care & Hyperbaric Treatment. Texas Health Denton is a Joint Commission-accredited Primary (Level II) Stroke Center and Chest Pain Center, a Metabolic & Bariatric Surgery Center of Excellence and a Magnet designated hospital. Our four-story specialty center for women and infants features 12 labor and delivery beds, 2 C-section suites along with 6 antepartum and 24 postpartum beds. Texas Health Denton is the city's only provider of obstetrical and neonatal intensive care services and is the largest provider of obstetrical services in Denton County. The ground floor houses a breast imaging center, outpatient physical therapy, cardiac rehabilitation and an internal medicine residency program. As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here! Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we've won and more. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org . Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $27k-31k yearly est. 39d ago
  • Scheduling Specialist PAS

    Texas Health Resources 4.4company rating

    Fort Worth, TX jobs

    Scheduling Specialist PAS - (25013549) Description Scheduling Specialist PASBring your passion to Texas Health so we are Better + Together Work location: Texas Health Harris Tower, 701 6th Avenue Fort Worth TX 76104Work hours: Full Time; 40 Hours; Days; Monday-FridayDepartment Highlights· The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. · Team-oriented work environment with expanded resources from other Patient Access areas. · Cross-training opportunities within different areas of Patient Access Qualifications Here's What You Need· H. S. Diploma or Equivalent Required· 1 Year Healthcare experience including customer relations Required· 2 Years Professional office/healthcare experience Preferred· 1 Year Medical terminology or certification Preferred· 6 Months Call center experience Preferred· Bilingual Preferred· CHAA - Certified Healthcare Access Associate Upon Hire Pref· Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries. · Excellent data entry, numeric, typing and computer navigational skills, with attention to details. · Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs. · Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations. · Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills· Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership. · Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette What You Will Do· Coordinates and schedules procedures across multiple departments, ensuring correct procedures, diagnoses, referrals, providers, insurance coverage, and locations to support timely patient access. · Verifies medical necessity and documentation compliance with payer guidelines. · Communicates effectively with patients, physician offices, surgery scheduling, and other staff to prevent scheduling errors. · Ensures orders, histories, physicals, and key chart documents are accurately indexed and properly placed. · Manages schedules based on staffing, patient needs, physician block time, and resource availability while maintaining system and regulatory compliance. · Maintains productivity, customer service standards, work queues, demographic accuracy, financial estimates, and liaison duties between patients, providers, and insurers. · Supports team success by mentoring peers, adapting to change, and participating in meetings, improvement efforts, and assigned projects Additional perks of being an employee· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. Texas Health Fort Worth is an 851-bed, Magnet-designated, full-service hospital that has served the Fort Worth community since 1930. We offer advanced care in cardiovascular services, high-risk obstetrics, gynecology, neurosciences, sports medicine, and emergency medicine. Our hospital also features certified programs in Advanced Hip and Knee Replacement, Brain Tumor Treatment, Advanced Spine Care, and Advanced Palliative Care. We are also home to a kidney transplant program that underscores our high-acuity capabilities, and we support Graduate Medical Education (GME) to help train the next generation of physicians. Texas Health Fort Worth is Joint Commission-certified as a Comprehensive Cardiac Center, a Comprehensive Stroke Center, and a Level I Trauma Center. We are also a designated Magnet hospital and recognized as the Best Place to Have a Baby in Tarrant County. Texas Health Fort Worth continues to be a top choice in North Texas for emergency services, women's health, cardiac care, and more. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org #LI-ER1 Primary Location: Fort WorthJob: Clerical/AdminOrganization: Texas Health Fort Worth 1301 Pennsylvania Ave TX 76104Travel: NoJob Posting: Jan 29, 2026, 9:42:07 PMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $27k-31k yearly est. Auto-Apply 1d ago
  • Scheduling Specialist PAS

    Texas Health Resources 4.4company rating

    Fort Worth, TX jobs

    _Bring your passion to Texas Health so we are Better + Together_ Work hours: Full Time; 40 Hours; Days; Monday-Friday Department Highlights * The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. * Team-oriented work environment with expanded resources from other Patient Access areas. * Cross-training opportunities within different areas of Patient Access Here's What You Need * H.S. Diploma or Equivalent Required * 1 Year Healthcare experience including customer relations Required * 2 Years Professional office/healthcare experience Preferred * 1 Year Medical terminology or certification Preferred * 6 Months Call center experience Preferred * Bilingual Preferred * CHAA - Certified Healthcare Access Associate Upon Hire Pref * Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries. * Excellent data entry, numeric, typing and computer navigational skills, with attention to details. * Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs. * Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations. * Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills * Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership. * Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette What You Will Do * Coordinates and schedules procedures across multiple departments, ensuring correct procedures, diagnoses, referrals, providers, insurance coverage, and locations to support timely patient access. * Verifies medical necessity and documentation compliance with payer guidelines. * Communicates effectively with patients, physician offices, surgery scheduling, and other staff to prevent scheduling errors. * Ensures orders, histories, physicals, and key chart documents are accurately indexed and properly placed. * Manages schedules based on staffing, patient needs, physician block time, and resource availability while maintaining system and regulatory compliance. * Maintains productivity, customer service standards, work queues, demographic accuracy, financial estimates, and liaison duties between patients, providers, and insurers. * Supports team success by mentoring peers, adapting to change, and participating in meetings, improvement efforts, and assigned projects Additional perks of being an employee * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. Texas Health Fort Worth is an 851-bed, Magnet-designated, full-service hospital that has served the Fort Worth community since 1930. We offer advanced care in cardiovascular services, high-risk obstetrics, gynecology, neurosciences, sports medicine, and emergency medicine. Our hospital also features certified programs in Advanced Hip and Knee Replacement, Brain Tumor Treatment, Advanced Spine Care, and Advanced Palliative Care. We are also home to a kidney transplant program that underscores our high-acuity capabilities, and we support Graduate Medical Education (GME) to help train the next generation of physicians. Texas Health Fort Worth is Joint Commission-certified as a Comprehensive Cardiac Center, a Comprehensive Stroke Center, and a Level I Trauma Center. We are also a designated Magnet hospital and recognized as the Best Place to Have a Baby in Tarrant County. Texas Health Fort Worth continues to be a top choice in North Texas for emergency services, women's health, cardiac care, and more. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org \#LI-ER1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $27k-31k yearly est. 2d ago
  • Admitting Representative I

    Hendrick Medical Center 4.5company rating

    Patient registrar job at Hendrick Health

    Greets and interviews patients. Initiates patient records which involves obtaining financial, demographic, and medical information. Explains required forms and obtains signatures. Collects payment. JOB REQUIREMENTS Minimum Education * High school or equivalent Minimum Work Experience * No previous experience Required Licenses/Certifications Required Skills, Knowledge, and Abilities * Ability to multitask * Ability to prioritize * Professional appearance and demeanor * Maintain patient charts * Maintain logs
    $28k-34k yearly est. 26d ago
  • Patient Advocate RN Full-time

    Texas Health Resources 4.4company rating

    Fort Worth, TX jobs

    Patient Advocate RN Full-time - (25012799) Description Patient Advocate RN - Full-time Bring your passion to Texas Health so we are Better + Together · Work location: Texas Health Ft. Worth, 1301 Pennsylvania Avenue, Ft. Worth, TX 76104· Patient Advocacy Department - using your clinical knowledge to manage patient complaints and grievances· Work hours: Full-time, Exempt position, 40 hours/week, Monday-Friday, mainly 8AM-5PMPatient Advocate Skills:Excellent interpersonal and communication skills (written and verbal) Strong organizational abilities, strong service orientation, and sensitivity to patient's needs. Communicates in a clear, concise and professional manner with various audiences. Ability to deal with a variety of healthcare organization/delivery, and satisfaction measurement. Personalities with tact & diplomacy, as well as flexibility. Quantitative skills and utilize investigative skills. Expert computer skills including word processing, Survey Monkey, and database software. Presentation facilitation, and training experience. Bilingual preferred Qualifications Here's What You Need· Associate's degree nursing (ADN) Required· Bachelor's Degree (BSN) Preferred· RN - Registered Nurse Upon Hire required· 3 Years hospital acute care experience Required What You Will Do· Receives complaints and/or grievances directly from patients or others on the patient's behalf by multiple methods (phone, letters, in person, etc). · Reviews, researches and evaluates complaints and grievances to determine appropriate response based on CMS guidelines and hospital policy. · Prioritize concerns in multiple or complex issues. · Oversees referral, investigation, and resolution of complaints/grievances independently and coordinates response by involved departments. · Appropriate parties informed and involved, appropriate follow-up completed, complaints and grievances resolved within the outlined required time frames to keep the hospital in compliance within regulatory federal and state agencies. · Maintains compliance with the CMS Centers for Medicare and Medicaid Services Conditions of Participation, other regulatory standards and hospital policy. · Responds to government or regulatory complaints and responds to agencies as needed. · Serves as grievance coordinator for entity. Facilitates required grievance committee as well as prepare annual reporting as outlined in the CMS Conditions of Participation. · Document 100% of complaints and grievances received. Provides data for centralized database of patient complaints/grievances and assists with reporting of patient satisfaction/patient complaints as requested. · Participate in Patient Safety and Risk Management Operations by identifying potential liability in complaints received. Identify and communicate potential liability concerns through the THR Claims management process. If a potentially compensable event is identified from a complaint, complete a new case review summary. Additional perks of being a Texas Health Patient Advocate Nurse· As a Texas Health Patient Advocate RN, you'll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more. · Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-JH1 Primary Location: Fort WorthJob: EducationOrganization: Texas Health Fort Worth 1301 Pennsylvania Ave TX 76104Job Posting: Dec 23, 2025, 12:17:14 AMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-29k yearly est. Auto-Apply 1d ago
  • Patient Advocate RN Full-time

    Texas Health Resources 4.4company rating

    Fort Worth, TX jobs

    Patient Advocate RN - Full-time _Bring your passion to Texas Health so we are Better + Together_ * **Work location:** Texas Health Ft. Worth, 1301 Pennsylvania Avenue, Ft. Worth, TX 76104 * Patient Advocacy Department - using your clinical knowledge to manage patient complaints and grievances * **Work hours:** Full-time, Exempt position, 40 hours/week, Monday-Friday, mainly 8AM-5PM **Patient Advocate Skills:** + Excellent interpersonal and communication skills (written and verbal) + Strong organizational abilities, strong service orientation, and sensitivity to patient's needs. + Communicates in a clear, concise and professional manner with various audiences. + Ability to deal with a variety of healthcare organization/delivery, and satisfaction measurement. + Personalities with tact & diplomacy, as well as flexibility. + Quantitative skills and utilize investigative skills. + Expert computer skills including word processing, Survey Monkey, and database software. + Presentation facilitation, and training experience. + Bilingual preferred **Here's What You Need** * Associate's degree nursing (ADN) Required * Bachelor's Degree (BSN) Preferred * RN - Registered Nurse Upon Hire required * 3 Years hospital acute care experience Required **What You Will Do** * Receives complaints and/or grievances directly from patients or others on the patient's behalf by multiple methods (phone, letters, in person, etc). * Reviews, researches and evaluates complaints and grievances to determine appropriate response based on CMS guidelines and hospital policy. * Prioritize concerns in multiple or complex issues. * Oversees referral, investigation, and resolution of complaints/grievances independently and coordinates response by involved departments. * Appropriate parties informed and involved, appropriate follow-up completed, complaints and grievances resolved within the outlined required time frames to keep the hospital in compliance within regulatory federal and state agencies. * Maintains compliance with the CMS Centers for Medicare and Medicaid Services Conditions of Participation, other regulatory standards and hospital policy. * Responds to government or regulatory complaints and responds to agencies as needed. * Serves as grievance coordinator for entity. Facilitates required grievance committee as well as prepare annual reporting as outlined in the CMS Conditions of Participation. * Document 100% of complaints and grievances received. Provides data for centralized database of patient complaints/grievances and assists with reporting of patient satisfaction/patient complaints as requested. * Participate in Patient Safety and Risk Management Operations by identifying potential liability in complaints received. Identify and communicate potential liability concerns through the THR Claims management process. If a potentially compensable event is identified from a complaint, complete a new case review summary. Additional perks of being a Texas Health Patient Advocate Nurse * As a Texas Health Patient Advocate RN, you'll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more. * Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we've won and more. **_Do you still have questions or concerns?_** Feel free to email your questions to recruitment@texashealth.org . \#LI-JH1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $26k-29k yearly est. 39d ago
  • Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days

    Texas Health Resources 4.4company rating

    Plano, TX jobs

    Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days - (25013391) Description Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, DaysBring your passion to Texas Health so we are Better + Together Work location: 6300 West Parker Road, Suite 322, Plano, TX 75093Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pmTravel: 75% to our Allen & Dallas clinics (mileage reimbursement provided) Heart & Vascular Specialists Clinic Highlights:At Texas Health Heart & Vascular Specialists, we take pride in offering an innovative, multidimensional approach to caring for your heart. Our highly skilled team provides comprehensive cardiovascular service lines with four board-certified cardiologists providing diagnostic, interventional cardiology and a broad spectrum of cardiovascular conditions faced by our patients. Join our team members who pride themselves in giving great quality care for our patients. Our team has a strong work ethic, positive attitudes, and support each other with years of great teamwork. Qualifications Here's What You NeedHigh School Diploma or equivalent (required) Six months Medical experience in a Clinic (strongly preferred) Six months in a Customer Service Business Office environment experience (preferred) Be an outgoing individual with a friendly attitude Have strong attention to detail Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine ClinicMust have outstanding communication, interpersonal, customer service, and organizational skills Have knowledge of insurance authorization/billing requirements Have demonstrated strong customer service and communication skills Have organizational and time management skills Be proficient computer skills Have knowledge of clinic procedures and regulatory requirements Possess a strong work ethic and a high level of professionalism Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will DoDelivers care to patients utilizing the Medical Office Receptionist ProcessUnder direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e. g. , ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-CT1 Primary Location: PlanoJob: Allied HealthOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Travel: Yes, 75 % of the TimeJob Posting: Jan 10, 2026, 8:26:22 AMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Medical Office Receptionist - Spanish Bilingual

    Texas Health Resources 4.4company rating

    Plano, TX jobs

    Medical Office Receptionist - Spanish Bilingual - (25013289) Description Medical Office Receptionist - Family Care 18166Bring your passion to Texas Health so we are Better + Together**** Work location: 3465 National Dr. Suite 300, Plano, TX 75025Work hours: Full-time, 40 hours weekly, Monday through Friday 8:00am to 5:00pm Family Care 18166 highlights:· Join a well-established family care clinic that truly values empathy, teamwork, and patient centered care. · Opportunity to work closely with experienced providers who care deeply about both patients and staff. · Texas Health Family Care offers excellent benefits, stability, and opportunities for career growth within one of the region's top healthcare systems Qualifications Here's What You NeedEducation· High School Diploma or equivalent (required) Experience· Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred) What You Will Do· Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. · Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. · Answer phone calls and directs them appropriately. · Schedule appointments according to office guideline. · Obtains accurate patient and insurance information, collecting copays and deductible amounts. · Copy/scan patient access related hard copy materials (e. g. ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. · Prepare charts for patient appointments making sure all necessary information is complete. Additional perks of being a Texas Health Physicians Group Medical Office Receptionist· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. · Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. Primary Location: PlanoJob: Clerical/AdminOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Job Posting: Jan 19, 2026, 7:34:44 PMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Medical Office Receptionist - Women's Care Clinic - Full-Time, Days

    Texas Health Resources 4.4company rating

    Dallas, TX jobs

    Medical Office Receptionist - Women's Care Clinic - Full-Time, Days - (26000499) Description Medical Office Receptionist - Women's Care Clinic - Full-Time, DaysBring your passion to Texas Health so we are Better + Together Work location: 8160 Walnut Hill Lane, Suite 116, Dallas, TX 75231Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p Women's Care Clinic Highlights:Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls Compassion and empathy to our patients and the TeamJoin an innovative team working towards making healthcare more accessible, integrated, and reliable Qualifications Here's What You NeedHigh School Diploma or equivalent (required) Six months Medical experience in a Clinic (strongly preferred) Six months Business Office Customer Service experience (preferred) Be an outgoing individual with a friendly attitude Have strong attention to detail Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine ClinicMust have outstanding communication, interpersonal, customer service, and organizational skills Have knowledge of insurance authorization/billing requirements Have demonstrated strong customer service and communication skills Have organizational and time management skills Be proficient computer skills Have knowledge of clinic procedures and regulatory requirements Possess a strong work ethic and a high level of professionalism Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will DoDelivers care to patients utilizing the Medical Office Receptionist ProcessUnder direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e. g. , ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-CT1 Primary Location: DallasJob: Allied HealthOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Job Posting: Jan 27, 2026, 8:58:36 PMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days

    Texas Health Resources 4.4company rating

    Dallas, TX jobs

    Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days - (25012689) Description Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, DaysBring your passion to Texas Health so we are Better + Together Work location: 8440 Walnut Hill Lane, Suite 400, Dallas, TX 75231Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Heart & Vascular Specialist Clinic Highlights:Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls - working at Check-In/Check-OutCompassion and empathy to our patients and the team Join an innovative team working towards making healthcare more accessible, integrated, and reliable Qualifications Here's What You NeedHigh School Diploma or equivalent (required) Six months Medical experience in a Clinic (strongly preferred) Bilingual in English / Spanish (strongly preferred) Six months Healthcare experience in a Clinical Setting (preferred) or Six months in a Customer Service Clinical Setting experience (preferred) or Six months in a Customer Service Business Office environment experience (preferred) Be an outgoing individual with a friendly attitude Have strong attention to detail Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine ClinicMust have outstanding communication, interpersonal, customer service, and organizational skills Have knowledge of insurance authorization/billing requirements Have demonstrated strong customer service and communication skills Have organizational and time management skills Be proficient computer skills Have knowledge of clinic procedures and regulatory requirements Possess a strong work ethic and a high level of professionalism Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will DoDelivers care to patients utilizing the Medical Office Receptionist ProcessUnder direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e. g. , ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-CT1 Primary Location: DallasOther Locations: Carrollton, Sunnyvale, McKinney, Mesquite, Frisco, Balch Springs, Farmers Branch, Rockwall, University Park, Garland, Richardson, Highland Park, Sachse, Irving, Addison, PlanoJob: Clerical/AdminOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Job Posting: Jan 22, 2026, 4:00:56 AMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Clinical Medical Office Receptionist - Family Care - Fulltime, Days

    Texas Health Resources 4.4company rating

    Mesquite, TX jobs

    Clinical Medical Office Receptionist - Family Care - Fulltime, Days - (25011986) Description Clinical Medical Office ReceptionistFast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist Work location: 960 Highway 352 Mesquite, TX 75149Work hours: Full Time, 40 hours weekly, Monday - Wednesday and Friday (830am-530pm), Thursday (730am-130pm) Family Care Department highlights: Team WorkPromotional opportunities with the company Opportunity for Company Bonuses Qualifications Here's What You Need: · High School Diploma or equivalent (REQUIRED)· Six months of healthcare experience in a clinical setting (PREFERRED)· CMA or LVN certification upon hire (REQUIRED) Bilingual in English/Spanish (STRONGLY PREFERRED) What You Will Do:· Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. · Answers phone calls and directs them appropriately. · Schedules appointments according to office guideline. · Obtains accurate patient and insurance information, collecting copays and deductible amounts. · Copies/scans patient access related hard copy materials (e. g. ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. · Prepares charts for patient appointments making sure all necessary information is complete. · Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. · Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. · Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. · Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. · Performs other duties as assigned. · May be asked to function as a Medical Assistant which includes but is not limited to:· Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's. · Document plan of care, tests and examination results. · Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol. · Keep patient exam rooms stocked, clean and orderly. Additional perks of being a Texas Health employee· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-RE1 Primary Location: MesquiteJob: Clerical/AdminOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Travel: NoJob Posting: Jan 14, 2026, 4:08:01 AMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days

    Texas Health Resources 4.4company rating

    Mesquite, TX jobs

    Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days - (25012689) Description Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, DaysBring your passion to Texas Health so we are Better + Together Work location: 8440 Walnut Hill Lane, Suite 400, Dallas, TX 75231Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Heart & Vascular Specialist Clinic Highlights:Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls - working at Check-In/Check-OutCompassion and empathy to our patients and the team Join an innovative team working towards making healthcare more accessible, integrated, and reliable Qualifications Here's What You NeedHigh School Diploma or equivalent (required) Six months Medical experience in a Clinic (strongly preferred) Bilingual in English / Spanish (strongly preferred) Six months Healthcare experience in a Clinical Setting (preferred) or Six months in a Customer Service Clinical Setting experience (preferred) or Six months in a Customer Service Business Office environment experience (preferred) Be an outgoing individual with a friendly attitude Have strong attention to detail Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine ClinicMust have outstanding communication, interpersonal, customer service, and organizational skills Have knowledge of insurance authorization/billing requirements Have demonstrated strong customer service and communication skills Have organizational and time management skills Be proficient computer skills Have knowledge of clinic procedures and regulatory requirements Possess a strong work ethic and a high level of professionalism Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will DoDelivers care to patients utilizing the Medical Office Receptionist ProcessUnder direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e. g. , ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-CT1 Primary Location: DallasOther Locations: Carrollton, Sunnyvale, McKinney, Mesquite, Frisco, Balch Springs, Farmers Branch, Rockwall, University Park, Garland, Richardson, Highland Park, Sachse, Irving, Addison, PlanoJob: Clerical/AdminOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Job Posting: Jan 22, 2026, 4:00:56 AMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Clinical Medical Office Receptionist - Family Care - Fulltime, Days

    Texas Health Resources 4.4company rating

    Mesquite, TX jobs

    Clinical Medical Office Receptionist _Fast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist_ Work location: 960 Highway 352 Mesquite, TX 75149Work hours: Full Time, 40 hours weekly, Monday - Wednesday and Friday (830am-530pm), Thursday (730am-130pm) Family Care Department highlights: + Team Work + Promotional opportunities with the company + Opportunity for Company Bonuses Here's What You Need: * High School Diploma or equivalent (REQUIRED) * Six months of healthcare experience in a clinical setting (PREFERRED) * CMA or LVN certification upon hire (REQUIRED) Bilingual in English/Spanish (STRONGLY PREFERRED) + What You Will Do: * Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. * Answers phone calls and directs them appropriately. * Schedules appointments according to office guideline. * Obtains accurate patient and insurance information, collecting copays and deductible amounts. * Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. * Prepares charts for patient appointments making sure all necessary information is complete. * Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. * Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. * Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. * Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. * Performs other duties as assigned. * May be asked to function as a Medical Assistant which includes but is not limited to: * Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's. * Document plan of care, tests and examination results. * Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol. * Keep patient exam rooms stocked, clean and orderly. Additional perks of being a Texas Health employee * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we've won and more. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org . \#LI-RE1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $26k-30k yearly est. 17d ago
  • Patient Access Representative I

    Hendrick Medical Center 4.5company rating

    Patient registrar job at Hendrick Health

    * The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance requirements up-to-date. Patient Access Representatives will verify eligibility, obtain insurance benefits, and will coordinate benefits. JOB REQUIREMENTS * Minimum Education * High School Education * Minimum Work Experience * No experience required * Required Licenses/Certifications * Required Skills, Knowledge, and Abilities * Designated Driver * No
    $28k-33k yearly est. 22d ago
  • Medical Office Receptionist - Heart & Vascular Specialists Clinic - Full-Time, Days

    Texas Health Resources 4.4company rating

    Stephenville, TX jobs

    _Bring your passion to Texas Health so we are Better + Together_ + Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm + Travel: 25% to surrounding clinics as needed Heart & Vascular Specialists Clinic **Highlights:** + Be a part of a cardiology clinic that offers the opportunity to strengthen your skills by working with our Providers and team in a rewarding, educational environment. + If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you! + Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork + We pride ourselves in being compassionate and empathic to our patients. **Here's What You Need** + High School Diploma or equivalent (required) + Six months Medical experience in a Clinic (preferred) + Six months Business Office Customer Service experience (preferred) + Be an outgoing individual with a friendly attitude + Have strong attention to detail + Be able to multi-task front desk job responsibilities for a busy clinic + Must have outstanding communication, interpersonal, customer service, and organizational skills + Have knowledge of insurance authorization/billing requirements + Have demonstrated strong customer service and communication skills + Have organizational and time management skills + Be proficient computer skills + Have knowledge of clinic procedures and regulatory requirements + Possess a strong work ethic and a high level of professionalism + Be a team player who handles multiple projects simultaneously in a fast-paced environment **What You Will Do** + Delivers care to patients utilizing the Medical Office Receptionist Process + Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. + Answers phone calls and directs them appropriately. + Schedules appointments according to office guideline. + Obtains accurate patient and insurance information, collecting copays and deductible amounts. + Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. + Prepares charts for patient appointments making sure all necessary information is complete. + Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. + Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. + Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. + Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. + Performs other duties as assigned. Additional perks of being a Texas Health employee + Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. + Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. + Strong Unit Based Council (UBC). + A supportive, team environment with outstanding opportunities for growth. Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org . \#LI-CT1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $26k-30k yearly est. 22d ago
  • Medical Office Receptionist - Adult Care - Full-Time, Days

    Texas Health Resources 4.4company rating

    Benbrook, TX jobs

    Medical Office Receptionist - Adult Care - Full-Time, Days - (26000838) Description Medical Office Receptionist Bring your passion to Texas Health so we are Better + Together Work location: 320 Mercedes Street, Benbrook, TX 76126Work hours: Full Time, 40 hours weekly, Monday-Thursday (8:00am-5:00pm), Friday (7:30am-1:30pm) Adult Care Department highlights:Great TeamFace paced Medical environment Collaborative Team ApproachOpportunity for Growth within THPG Qualifications Here's What You NeedHigh School Diploma or equivalent (REQUIRED) Six months Medical or Customer Service experience in a Clinical setting (STRONGLY PREFERRED) Be an outgoing individual with a friendly attitude Have strong attention to detail Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine ClinicMust have outstanding communication, interpersonal, customer service, and organizational skills Have knowledge of insurance authorization/billing requirements Have demonstrated strong customer service and communication skills Have organizational and time management skills Be proficient computer skills Have knowledge of clinic procedures and regulatory requirements Possess a strong work ethic and a high level of professionalism Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will DoDelivers care to patients utilizing the Medical Office Receptionist ProcessUnder direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e. g. , ID, referrals, insurance cards, etc. ) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-RE1 Primary Location: BenbrookJob: Allied Health ManagementOrganization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243Travel: Yes, 25 % of the TimeJob Posting: Jan 29, 2026, 6:04:09 PMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time
    $26k-30k yearly est. Auto-Apply 1d ago
  • Medical Office Receptionist - Adult Care - Full-Time, Days

    Texas Health Resources 4.4company rating

    Benbrook, TX jobs

    Medical Office Receptionist _Bring your passion to Texas Health so we are Better + Together_ Work location: 320 Mercedes Street, Benbrook, TX 76126Work hours: Full Time, 40 hours weekly, Monday-Thursday (8:00am-5:00pm), Friday (7:30am-1:30pm) Adult Care Department highlights: + Great Team + Face paced Medical environment + Collaborative Team Approach + Opportunity for Growth within THPG Here's What You Need + High School Diploma or equivalent (REQUIRED) + Six months Medical or Customer Service experience in a Clinical setting (STRONGLY PREFERRED) + Be an outgoing individual with a friendly attitude + Have strong attention to detail + Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic + Must have outstanding communication, interpersonal, customer service, and organizational skills + Have knowledge of insurance authorization/billing requirements + Have demonstrated strong customer service and communication skills + Have organizational and time management skills + Be proficient computer skills + Have knowledge of clinic procedures and regulatory requirements + Possess a strong work ethic and a high level of professionalism + Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will Do + Delivers care to patients utilizing the Medical Office Receptionist Process + Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. + Answers phone calls and directs them appropriately. + Schedules appointments according to office guideline. + Obtains accurate patient and insurance information, collecting copays and deductible amounts. + Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. + Prepares charts for patient appointments making sure all necessary information is complete. + Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. + Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. + Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. + Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. + Performs other duties as assigned. Additional perks of being a Texas Health employee + Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. + Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. + Strong Unit Based Council (UBC). + A supportive, team environment with outstanding opportunities for growth. Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org . \#LI-RE1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $26k-30k yearly est. 2d ago

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