Operations Specialist jobs at Army National Guard

Compa Industries is searching for qualified candidates for an Operations Support Specialist 4 position at the Los Alamos National Laboratory. Salary: $62/hr - $67/hr Citizenship: US Citizenship Required Work Schedule: Full-time (4-10s) Clearance: Ability to obtain DOE clearance preferred 🚫 Mandatory Experience Requirement - Read Before Applying Candidates Must Have A minimum of 8 years of construction management experience supporting DOE or NNSA missions. Previous qualification as a Field Work Supervisor (FWS) or Person In Charge (PIC). Construction Management experience in DOE or NNSA nuclear facilities Applications lacking these credentials will not be considered. Impact In this role, you will provide overarching oversight for construction and operational mission deliverables at a Hazard Category 2, Security Classification 2 facility. You'll ensure high-quality, safe, and timely execution of work, in full compliance with Laboratory policies and regulatory requirements. Your leadership will help align complex technical teams, ensure documentation and compliance readiness, and contribute to national security missions through top-tier construction operations management. Responsibilities And Duties Oversee and ensure the quality, efficiency, and timely delivery of construction and operational deliverables. Manage construction operations, field controls, work and hazard controls, and ensure compliance with facility procedures. Coordinate project staffing and activities to align with technical and operational requirements. Provide documentation oversight, process improvements, budget management, and stakeholder communication. Align and enforce NQA-1 quality assurance and control standards within construction activities. Support cross-functional teams, ensuring consistent application of construction engineering practices. Minimum Qualifications Bachelor's degree from an accredited institution. 12 years of directly related construction management experience; or equivalent combination of education and experience. At least 8 years supporting DOE or NNSA missions in a construction management role. Previous qualification as Field Work Supervisor (FWS) or Person In Charge (PIC). Desired Skills Strong knowledge of work control environments and compliance systems. Familiarity with NQA-1 standards and quality control protocols. Excellent communication skills for stakeholder engagement. Professional and safety certifications relevant to DOE/nuclear construction projects (preferred). Education And Experience Requirements Bachelor's Degree in Construction Management, Engineering, or a related field. Minimum 12 years of construction management experience. At least 8 years must include DOE or NNSA construction project support experience. Why Work at COMPA Industries? We strive to provide careers, not just jobs, for our employees. We invest in and serve the communities where we work and live. We provide best-in-class administrative, professional, and technical services to solve complex problems to meet customer mission-critical objectives. For over 30 years, Compa has been a trusted partner in progress. We combine decades of technical expertise with a forward-thinking spirit, tackling intricate challenges in nuclear facilities alongside the brightest minds in science and engineering. Join us, and don't just build your career, build the future, with competitive compensation, a collaborative culture, and the chance to make a real difference for national security and beyond. COMPA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected Veteran status. COMPA's policy could disqualify an applicant who has certain criminal history from employment in particular positions. #ZR

Compa Industries is searching for qualified candidates for an Operations Support Specialist 4 position at the Los Alamos National Laboratory. Salary: $62/hr - $67/hr Citizenship: US Citizenship Required Work Schedule: Full-time (4-10s) Clearance: Ability to obtain DOE clearance preferred 🚫 Mandatory Experience Requirement - Read Before Applying Candidates must have demonstrated experience overseeing the installation, start-up, and turn-over of complex electrical, instrumentation and HVAC systems in compliance with NEC and OSHA standards. Applications without this experience will not be considered. Impact As an Operations Support Specialist 4, you will be responsible for delivering mission-critical construction and installation support services within an industrial environment. This role plays a pivotal part in ensuring operational excellence through safe, timely, and compliant execution of work supporting national objectives. Responsibilities And Duties Manage and oversee construction, installation, and operational projects. Ensure compliance with Laboratory policies, safety protocols, and regulatory requirements. Coordinate across multiple construction teams and ensure proper staffing and execution of work. Deliver high-quality support in construction efforts involving electrical, HVAC, and instrumentation & control (I&C) systems. Apply construction engineering standards and codes uniformly across projects. Oversee field work, manage subcontractors, and maintain control over schedules and budgets. Ensure documentation is created, maintained, or improved where necessary. Communicate effectively with customers, stakeholders, and internal teams to support project delivery. Lead safety, quality, and performance initiatives throughout project lifecycles. Minimum Qualifications Proven ability to lead complex construction and installation projects in industrial environments. Familiarity with and application of National Electrical Code (NEC) and OSHA standards. Strong coordination, documentation, and project management skills. Experience overseeing multidisciplinary teams including craft labor and subcontractors. Excellent written and verbal communication skills. Desired Skills Certifications related to electrical, HVAC, or I&C systems. Experience in a Laboratory or highly regulated environment. Process improvement and schedule optimization experience. Education And Experience Requirements Bachelor's Degree from an accredited institution AND Minimum 12 years of directly related construction management experience OR Equivalent combination of education and experience directly related to the role Experience must include successful installation, start-up, and turnover of complex electrical, instrumentation, and HVAC systems Why Work at COMPA Industries? We strive to provide careers, not just jobs, for our employees. We invest in and serve the communities where we work and live. We provide best-in-class administrative, professional, and technical services to solve complex problems to meet customer mission-critical objectives. For over 30 years, Compa has been a trusted partner in progress. We combine decades of technical expertise with a forward-thinking spirit, tackling intricate challenges in nuclear facilities alongside the brightest minds in science and engineering. Join us, and don't just build your career, build the future, with competitive compensation, a collaborative culture, and the chance to make a real difference for national security and beyond. COMPA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected Veteran status. COMPA's policy could disqualify an applicant who has certain criminal history from employment in particular positions. #ZR

Compa Industries is searching for qualified candidates for a Operations Support Specialist 2 position at the Los Alamos National Laboratory (LANL) in Los Alamos, NM. Salary: $37/hr - $42/hr Citizenship: US Citizenship Required Work Schedule: Full-time | 4/10s Per Diem: Yes Clearance: Q Clearance preferred; ability to obtain is acceptable 🚫 Mandatory Experience Requirement - Read Before Applying Candidates Must Have 5+ years of administrative or operational support experience in highly regulated or technical environments. Be able to work 100% on-site in a secure facility at LANL. Be eligible to obtain a DOE Q-Clearance. Applicants failing to meet these criteria will not be considered. Impact As a key member of LANL's operations support team, you will ensure that secure communications, records management, and administrative processes align with federal and laboratory standards. Your work helps uphold operational excellence, regulatory compliance, and mission continuity at one of the nation's most important scientific institutions. Responsibilities And Duties Provide daily administrative and operational support to multidisciplinary technical and project teams. Prepare, route, and track controlled documentation, deliverables, and records in compliance with DOE and LANL policies, including CUI and Records Management standards. Coordinate meetings, scheduling, logistics, and task tracking to meet project milestones. Support version control, approval workflows, and documentation processes using LANL systems. Assist with audits, readiness reviews, and validation of records to ensure operational compliance. Manage inventory, order technical supplies, and support materials tracking. Act as a liaison across departments to maintain communication flow and resolve support issues. Uphold strict confidentiality, security awareness, and professionalism in all documentation and communication activities. Minimum Qualifications 5+ years of experience in administrative, compliance, or operational support roles in technical or regulated industries. Demonstrated ability to manage documentation, scheduling, and workflows involving multiple stakeholders. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) and document control systems. Strong interpersonal and written communication skills. Experience with compliance frameworks such as HIPAA, FINRA, SEC, or CUI (transferable to DOE). Preferred Qualifications Prior experience supporting DOE, NNSA, or National Laboratory environments. Familiarity with LANL document systems and Records Management protocols (e.g., DOE O 243.1). Knowledge of procurement coordination, inventory tracking, or materials management. Education and Experience Requirements Position typically requires a bachelors degree and a minimum five years of related experience, or an equivalent combination of education and experience. Why Work at COMPA Industries? We strive to provide careers, not just jobs. For over 30 years, COMPA has supported the DOE and national security missions with technical expertise and innovation. We offer competitive compensation, a collaborative culture, and the chance to make a real difference. Be part of a mission-focused team solving complex challenges in nuclear facilities. COMPA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected Veteran status. Note: COMPA's policy may disqualify applicants with certain criminal histories from specific positions. #ZR

NOC Communications Specialist Onsite role at 1 Technology Park, Harrisburg, PA 17110 3rd Shift: Saturday-Wednesday, 12:00am-8:30am Full Job Description: The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by performing the skills listed below. Role Description: End-user Support: • Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. • Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. • Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. • Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. • Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. • Promptly and properly escalate high priority issues. Monitoring & Maintenance: • Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. • Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. • Responds to outages and system failures using established escalation processes. • Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. • Escalate after hours incidents to staff for resolution. • Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. • Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. • Actively monitors the Service Now ticket queue. • Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. • Proactively identifies and resolves problems. Communication: • Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. • Perform Enterprise Incident communications using defined process and approved template. • Monitors the network hotline during coverage hours. • Issues network status updates using established procedures. • Follows quality standards and displays strong customer service skills. Routine Tasks: • Assists the network engineers and technicians with outstanding tasks. • Updates network operation and knowledgebase documentation. • Participates in disaster recovery. • Completes assigned tasks. Required Skills: • Possesses excellent communication skills; both written and spoken. • Ability to be clearly understood and has excellent phone etiquette. • Ability to support end-users with varying IT skillsets. • Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures. • Ability to adapt to change. • Detail oriented and resourceful. • Excellent organizational skills. • Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution. • Experience with incident management, call tracking, and ticketing software. • Preferred 2+ years previous systems administrator, help desk, and/or call center experience.

, you must use the following link. ************************************************************************************************ Other applications will not be considered. JOB TITLE: Debt SetOff Operations Specialist V JOB #: 2905 DIVISION: Court Services HIRING SALARY: $60,621.00 annualized CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply). POSITION SUMMARY: This is an essential position within the Consolidated Collections Unit and is primarily responsible for providing solutions for the enforcement of court-ordered financial obligations. This position will provide court users and other participating entities with crucial training and guidance on the Debt Setoff (DSO) program. The DSO Specialist reviews all payments received for DSO, manually splits payments, pays across multiple courts, and provides training weekly, both in-person and virtually. The position is responsible for developing, revising and maintaining the Debt Setoff (DSO) Program manual and training. The position monitors DSO activity and serves as the program coordinator between the Administrative Office of the Courts (AOC), Arizona Department of Revenue (DOR), Arizona Lottery, Arizona Department of Gaming, DSO participants, and the public. The DSO Operations Specialist also assists the DSO and FARE Financial Specialists with financial reporting analysis of collection programs and special projects as assigned. Additional responsibilities include, overseeing court user accessibility and security of the TIP (Tax Intercept Program) and NPRS (Nationwide Public Records Search) applications; provide ad hoc reports for data clean-up or direct support for resolving court data issues or discrepancies; conduct frequent training for users virtually, in-person or a hybrid model; and provide second-level support for the Fines, Fees and Restitution Enforcement Program (FARE). After an initial period of at least three months in person, this position may offer the ability to work remotely up to two days per week, based upon the department's business needs and continual meeting of expected performance measures. Public Service Loan Forgiveness (PSLF) Program qualified employer. MINIMUM REQUIREMENTS: The successful candidate will have a Bachelor's degree in social science, judicial management, criminal justice, justice studies, business management, or a related field and four years of related experience or the equivalent. Directly relevant experience may substitute for education. This position requires excellent oral and written communication skills, teamwork and problem-solving skills, and experience providing virtual and in-person training to both large and small groups. This position also requires the ability to handle and prioritize multiple tasks and inquiries effectively, understand and interpret legislation, rules, administrative orders, policies and procedures, interpret legislation, rules, administrative orders, policies and procedures, and work effectively with judges, court staff and the public. The preferred candidate will have knowledge of and/or experience with the Debt Setoff Program as well as experience with the Tax Intercept Program (TIP) software. Travel level: up to 25%. SELECTION PROCESS: Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Exempt position. BENEFITS: The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include: Accrued vacation pay and sick leave 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion. RETIREMENT: Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment. The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer

DEPARTMENT OF PUBLIC SAFETY The Department of Public Safety's mission is to protect human life and property by enforcing state laws, deterring criminal activity, and providing vital support to the state of Arizona and its citizens. Visit our website at ************* FIELD OPERATIONS SPECIALIST Salary: $56,455.00 - $79,754.00 To apply, you must go to the DPS website. Click here and follow the instructions to submit your on-line application. Job Summary: The Arizona Department of Public Safety is seeking motivated individuals for our Field Operations Specialist positions who work under general supervision, performing and coordinating a variety of tasks, functions, and projects assisting law enforcement personnel and public safety operations. Performs related duties as required. This position is designated as uncovered; the incumbent serves at the pleasure of the Director of the Department of Public Safety. Minimum Qualifications: Requires five (5) years of experience as a police officer, or five (5) years of experience in a similar job/assignment with experience in traffic safety and highway/roadway operations. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: May be required to work irregular work hours, nights and weekends, and respond to callouts. Ability to lift heavy objects (up to 75 pounds). Ability to work outdoors in all types of weather conditions. Ability to travel extensively throughout the State. Ability to bend, stretch, stoop, reach, and climb (stairs and ladders). Drive for long periods of time. May be exposed to dangerous/hazardous chemicals. ADDITIONAL REQUIREMENTS: Must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification throughout the course of this assignment. Must have and maintain a valid Arizona driver license by employment date. Pre-Employment Requirements: Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona. • Accrued vacation pay and sick days • 10 paid holidays per year • Deferred compensation plan • Top-ranked retirement plans • Affordable medical, dental, vision, life, and short & long-term disability insurance plans • Employee Assistance, Peer and Family Support Programs • Bus Cards (Subsidized partially by the State) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Don t take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2023-2024 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job." 89% feel that when you join the company, you are made to feel welcome. 91% feel people here are treated fairly regardless of their race. 87% feel people here are treated fairly regardless of their gender. The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.* Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.* Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.* Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.* Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.* Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.* Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.* With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.* Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.* Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.* Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.* May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications High School Diploma or equivalent. 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Willingness and ability to work non-standard hours as needed. General knowledge of military community preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license. Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions) Must be a strong advocate of the USO s mission. Details This position is located in Denver, CO. Preference will be given to local candidates within commuting distance to the location. Salary range for this position is $42,000-60,000 Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

Performs various specialized and clerical duties related to consistently processing and maintaining legal court records including customer service, courtroom, and cashiering duties for multiple court types. STARTING SALARY: $21.23 hourly/$44,158.40 annually CORE COMPETENCIES Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establish trust throughout the organization and with the public we serve Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals JOB SPECIFIC COMPETENCIES Advanced knowledge of general office policies, procedures and practices. Advanced knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of specialized duties. Knowledge of counterfeit bill detection procedures. Ability to demonstrate proficiency at interpreting statutes, rules, Administrative Orders, and requirements related to several court types. Ability to work under stressful conditions including contact with individuals involved in emotional and traumatic situations. Ability to work under pressure with specific timelines and mandated state and/or agency standards. Ability to work independently in the absence of supervision. Ability to exercise a high degree of judgment, tact, and diplomacy. Ability to use various computer systems, software, and office equipment. Ability to exercise excellent communication skills, both orally and written. Ability to perform accurate computations and verifications of data. Ability to handle restricted, sensitive, and confidential information. Ability to support the departments/agency's goals and visions. Ability to tolerate exposure to testimony and evidence, such as photographs of crime scenes and victims; evidence may include syringes, drugs, weapons, blood and unpleasant odors. Ability to work prolonged hours when required. Ability to establish and maintain effective working relations with government officials, other employees, and the public. REPRESENTATIVE DUTIES Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Initiates, processes, and maintains a complete and accurate record, using the case management system and established procedures; maintaining confidentiality of information learned or acquired as part of position. Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience. Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements. Initiate and facilitate cross training initiatives to acquire knowledge and skill sets to support efficient functioning of multiple court types. Regularly trains co-workers to perform tasks for wide variety of court types/functions including creating and updating training material and procedural updates. Enter and process court dockets, financials, and judgments including Florida State Prison packets. Process court dockets, administers oaths, process orders, and perform other duties as required for adherence to court procedures for multiple court types including appeals and expungements. Cashiers in multiple systems and processes payments including cash, money orders, credit cards, checks such as personal, business, or government checks. Performs daily reconciliation. Audits and performs quality control of court records and specialized reports. Receives and reviews incoming documents for conformity with appropriate rules, practices, and court requirements. Process new cases and subsequent pleadings. Reviews for proper statutory requirements and financials. Prepare and process summons, subpoenas, and driver's license suspensions according to established procedures. Consistently issue or process writs, warrants, defaults, case closures and forfeitures. Inventory, intake, and process court exhibits and evidence for proper storage. Performs data entry, complex research and redaction approval of court records for prolonged periods. Develop and implement procedures to improve quality of service, productivity and efficiency. Researches, collects, organizes and evaluates information to produce a work product that provides consistent results. Prepare, process, and complete advanced statistical, court, and state reporting. Participates in and leads special projects when assigned by leadership. Performs team lead functions. Required to work overtime, weekends and holidays depending on responsibilities and staffing needs. Performs other related duties as required. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduation from High School or a GED Certificate and three (3) years of experience in the processing, preparing or reviewing of any type of legal document and three (3) year of cashiering or customer service experience. CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS None. PHYSICAL DEMANDS The work is sedentary and requires exerting up to 10-25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, squat, pull or otherwise move objects; may also require manual dexterity, hearing, reaching, repetitive motion, speaking, talking, and visual acuity. WORK ENVIRONMENT Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. JOB CLASS Classified - An employee who is appointed to a full-time classified position (including reduced hour position) and not identified as an unclassified employee. Classified employees obtain appeal rights upon successful completion of their initial probation. CAREER PATH Court Operations Specialist IV Supervisor Manager Director To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description

Job Title: Center Operations Specialist About the Role At the USO, we re more than a workplace we re a mission. As a Center Operations Specialist, you ll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. You ll play a key role in running daily operations, supporting programs and events, and engaging volunteers all while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. What You ll Do Lead Daily Operations Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. Engage Visitors Welcome service members and their families, answer questions, and ensure they feel supported and valued. Support Programs & Events Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to life on base, in the community, and beyond. Build Community Connections Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. Manage Resources Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. Support & Lead Volunteers Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. Drive Communications Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. Be Flexible Step in to support other team members and cover leadership roles when needed. What We re Looking For Education & Experience High School Diploma or equivalent required; higher education a plus. 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths Excellent customer service, interpersonal, and problem-solving skills. Strong multitasker able to balance multiple priorities with accuracy and attention to detail. Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) Financial awareness: ability to handle donations, reconcile budgets, and track operational data. Adaptable, collaborative, and motivated by mission-driven work. Other Requirements Ability to work flexible, non-standard hours, including evenings and weekends. Willingness to travel up to 25%. Must be able to obtain necessary credentials to access USO locations and facilities (including background check). Valid U.S. passport and driver s license required (foreign license may be required depending on location). General knowledge of the military community strongly preferred. Details This position is located at Fort Riley, KS. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? Working at the USO means being part of something bigger than yourself. Here, you ll: Make a direct impact on the lives of service members and their families. Work in a mission-driven, people-focused culture. Gain hands-on experience in operations, event management, communications, and volunteer leadership. Grow in an organization with global reach and a proud history of service. If you re ready to combine your skills with purpose and want to be part of an organization that stands behind our military every day apply now.

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Don t take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2023-2024 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job." 89% feel that when you join the company, you are made to feel welcome. 91% feel people here are treated fairly regardless of their race. 87% feel people here are treated fairly regardless of their gender. The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.* Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.* Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.* Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.* Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.* Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.* Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.* With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.* Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.* Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.* Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.* May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications High School Diploma or equivalent. 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Willingness and ability to work non-standard hours as needed. General knowledge of military community preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license. Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions) Must be a strong advocate of the USO s mission. Details This position is located at Fort Riley, KS. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

Job Title: Center Operations Specialist About the Role At the USO, were more than a workplacewere a mission. As a Center Operations Specialist, youll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. Youll play a key role in running daily operations, supporting programs and events, and engaging volunteersall while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. A Certified Great Place to Work Dont just take our word for itour people have spoken. According to the Great Place to Work 20252026 survey: * 96% feel good about how we support the community * 94% are proud to tell others they work at the USO * 92% say their work has special meaningits not just a job * 91% felt welcomed from day one * Over 88% agree all employees are treated fairly, regardless of race or gender What Youll Do * Lead Daily Operations Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. * Engage Visitors Welcome service members and their families, answer questions, and ensure they feel supported and valued. * Support Programs & Events Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to lifeon base, in the community, and beyond. * Build Community Connections Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. * Manage Resources Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. * Support & Lead Volunteers Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. * Drive Communications Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. * Be Flexible Step in to support other team members and cover leadership roles when needed. What Were Looking For Education & Experience * High School Diploma or equivalent required; higher education a plus. * 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths * Excellent customer service, interpersonal, and problem-solving skills. * Strong multitaskerable to balance multiple priorities with accuracy and attention to detail. * Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) * Financial awareness: ability to handle donations, reconcile budgets, and track operational data. * Adaptable, collaborative, and motivated by mission-driven work. Other Requirements * Ability to work flexible, non-standard hours, including evenings and weekends. * Willingness to travel up to 25%. * Must be able to obtain necessary credentials to access USO locations and facilities (including background check). * Valid U.S. passport and drivers license required (foreign license may be required depending on location). * General knowledge of the military community strongly preferred. Details * This position is located at Corry Station. Preference will be given to local candidates within commuting distance to the location. * Resume and cover letter are required for full consideration. * Background check education, criminal and driving required. * The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? * Working at the USO means being part of something bigger than yourself. Here, youll: * Make a direct impact on the lives of service members and their families. * Work in a mission-driven, people-focused culture. * Gain hands-on experience in operations, event management, communications, and volunteer leadership. * Grow in an organization with global reach and a proud history of service. If youre ready to combine your skills with purposeand want to be part of an organization that stands behind our military every dayapply now.

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Don t take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2023-2024 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job." 89% feel that when you join the company, you are made to feel welcome. 91% feel people here are treated fairly regardless of their race. 87% feel people here are treated fairly regardless of their gender. The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.* Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.* Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.* Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.* Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.* Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.* Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.* With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.* Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.* Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.* Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.* May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications High School Diploma or equivalent. 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Willingness and ability to work non-standard hours as needed. General knowledge of military community preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license. Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions) Must be a strong advocate of the USO s mission. Details This position is located in Pensacola, FL. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

Job Title: Center Operations Specialist About the Role At the USO, we re more than a workplace we re a mission. As a Center Operations Specialist, you ll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. You ll play a key role in running daily operations, supporting programs and events, and engaging volunteers all while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. What You ll Do Lead Daily Operations Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. Engage Visitors Welcome service members and their families, answer questions, and ensure they feel supported and valued. Support Programs & Events Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to life on base, in the community, and beyond. Build Community Connections Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. Manage Resources Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. Support & Lead Volunteers Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. Drive Communications Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. Be Flexible Step in to support other team members and cover leadership roles when needed. What We re Looking For Education & Experience High School Diploma or equivalent required; higher education a plus. 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths Excellent customer service, interpersonal, and problem-solving skills. Strong multitasker able to balance multiple priorities with accuracy and attention to detail. Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) Financial awareness: ability to handle donations, reconcile budgets, and track operational data. Adaptable, collaborative, and motivated by mission-driven work. Other Requirements Ability to work flexible, non-standard hours, including evenings and weekends. Willingness to travel up to 25%. Must be able to obtain necessary credentials to access USO locations and facilities (including background check). Valid U.S. passport and driver s license required (foreign license may be required depending on location). General knowledge of the military community strongly preferred. Details This position is located in Pensacola, FL. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? Working at the USO means being part of something bigger than yourself. Here, you ll: Make a direct impact on the lives of service members and their families. Work in a mission-driven, people-focused culture. Gain hands-on experience in operations, event management, communications, and volunteer leadership. Grow in an organization with global reach and a proud history of service. If you re ready to combine your skills with purpose and want to be part of an organization that stands behind our military every day apply now.

Job Description Job Title: Center Operations Specialist About the Role At the USO, we're more than a workplace-we're a mission. As a Center Operations Specialist, you'll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. You'll play a key role in running daily operations, supporting programs and events, and engaging volunteers-all while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. A Certified Great Place to Work Don't just take our word for it-our people have spoken. According to the Great Place to Work 2025-2026 survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaning-it's not “just a job” 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender What You'll Do Lead Daily Operations - Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. Engage Visitors - Welcome service members and their families, answer questions, and ensure they feel supported and valued. Support Programs & Events - Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to life-on base, in the community, and beyond. Build Community Connections - Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. Manage Resources - Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. Support & Lead Volunteers - Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. Drive Communications - Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. Be Flexible - Step in to support other team members and cover leadership roles when needed. What We're Looking For Education & Experience High School Diploma or equivalent required; higher education a plus. 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths Excellent customer service, interpersonal, and problem-solving skills. Strong multitasker-able to balance multiple priorities with accuracy and attention to detail. Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) Financial awareness: ability to handle donations, reconcile budgets, and track operational data. Adaptable, collaborative, and motivated by mission-driven work. Other Requirements Ability to work flexible, non-standard hours, including evenings and weekends. Willingness to travel up to 25%. Must be able to obtain necessary credentials to access USO locations and facilities (including background check). Valid U.S. passport and driver's license required (foreign license may be required depending on location). General knowledge of the military community strongly preferred. Details This position is located at Corry Station. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check - education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? Working at the USO means being part of something bigger than yourself. Here, you'll: Make a direct impact on the lives of service members and their families. Work in a mission-driven, people-focused culture. Gain hands-on experience in operations, event management, communications, and volunteer leadership. Grow in an organization with global reach and a proud history of service. If you're ready to combine your skills with purpose-and want to be part of an organization that stands behind our military every day-apply now.

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Dont take our word for it. The external Great Place To Work survey found that: * The USO is a Certified Great Place to Work 2025-2026 * 96% feel good about the ways we contribute to the community. * 94% are proud to tell others they work here. * 92% feel their work has special meaning: this is not "just a job." * 91% feel that when you join the company, you are made to feel welcome. * 92% feel people here are treated fairly regardless of their race. * 88% feel people here are treated fairly regardless of their gender. The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) * Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.* * Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.* * Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.* * Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* * As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.* * Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.* * Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.* * Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.* * With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.* * Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.* * Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.* * Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.* * May be required to operate a USO or personal motor vehicle. * Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications * High School Diploma or equivalent. * 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. * Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. * Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. * Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. * Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. * Ability to achieve desired results while working collaboratively in a team environment. * Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. * Willingness and ability to work non-standard hours as needed. * General knowledge of military community preferred. * Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid drivers license. * Ability to obtain and maintain a valid United States passport and valid foreign drivers license* (in applicable locations/regions) * Must be a strong advocate of the USOs mission. Details * This position is located at Camp Shelby, MS. Preference will be given to local candidates within commuting distance to the location. * Resume and cover letter are required for full consideration. * Background check education, criminal and driving required. * The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If thats not enough to convince you, here are some direct quotes from employees: * The organization truly cares about the people who work here. * I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. * There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. * Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. * The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. * The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

Job Title: Center Operations Specialist About the Role At the USO, were more than a workplacewere a mission. As a Center Operations Specialist, youll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. Youll play a key role in running daily operations, supporting programs and events, and engaging volunteersall while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. A Certified Great Place to Work Dont just take our word for itour people have spoken. According to the Great Place to Work 20252026 survey: * 96% feel good about how we support the community * 94% are proud to tell others they work at the USO * 92% say their work has special meaningits not just a job * 91% felt welcomed from day one * Over 88% agree all employees are treated fairly, regardless of race or gender What Youll Do * Lead Daily Operations Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. * Engage Visitors Welcome service members and their families, answer questions, and ensure they feel supported and valued. * Support Programs & Events Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to lifeon base, in the community, and beyond. * Build Community Connections Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. * Manage Resources Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. * Support & Lead Volunteers Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. * Drive Communications Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. * Be Flexible Step in to support other team members and cover leadership roles when needed. What Were Looking For Education & Experience * High School Diploma or equivalent required; higher education a plus. * 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths * Excellent customer service, interpersonal, and problem-solving skills. * Strong multitaskerable to balance multiple priorities with accuracy and attention to detail. * Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) * Financial awareness: ability to handle donations, reconcile budgets, and track operational data. * Adaptable, collaborative, and motivated by mission-driven work. Other Requirements * Ability to work flexible, non-standard hours, including evenings and weekends. * Willingness to travel up to 25%. * Must be able to obtain necessary credentials to access USO locations and facilities (including background check). * Valid U.S. passport and drivers license required (foreign license may be required depending on location). * General knowledge of the military community strongly preferred. Details * This position is located at Camp Shelby, MS. Preference will be given to local candidates within commuting distance to the location. * Resume and cover letter are required for full consideration. * Background check education, criminal and driving required. * The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? * Working at the USO means being part of something bigger than yourself. Here, youll: * Make a direct impact on the lives of service members and their families. * Work in a mission-driven, people-focused culture. * Gain hands-on experience in operations, event management, communications, and volunteer leadership. * Grow in an organization with global reach and a proud history of service. If youre ready to combine your skills with purposeand want to be part of an organization that stands behind our military every dayapply now.

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Don t take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2023-2024 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job." 89% feel that when you join the company, you are made to feel welcome. 91% feel people here are treated fairly regardless of their race. 87% feel people here are treated fairly regardless of their gender. The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.* Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.* Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.* Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.* Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.* Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.* Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.* With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.* Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.* Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.* Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.* May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications High School Diploma or equivalent. 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Willingness and ability to work non-standard hours as needed. General knowledge of military community preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license. Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions) Must be a strong advocate of the USO s mission. Details This position is located at Fort Campbell, KY. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

Job Title: Center Operations Specialist About the Role At the USO, we re more than a workplace we re a mission. As a Center Operations Specialist, you ll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. You ll play a key role in running daily operations, supporting programs and events, and engaging volunteers all while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. What You ll Do Lead Daily Operations Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. Engage Visitors Welcome service members and their families, answer questions, and ensure they feel supported and valued. Support Programs & Events Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to life on base, in the community, and beyond. Build Community Connections Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. Manage Resources Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. Support & Lead Volunteers Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. Drive Communications Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. Be Flexible Step in to support other team members and cover leadership roles when needed. What We re Looking For Education & Experience High School Diploma or equivalent required; higher education a plus. 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths Excellent customer service, interpersonal, and problem-solving skills. Strong multitasker able to balance multiple priorities with accuracy and attention to detail. Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) Financial awareness: ability to handle donations, reconcile budgets, and track operational data. Adaptable, collaborative, and motivated by mission-driven work. Other Requirements Ability to work flexible, non-standard hours, including evenings and weekends. Willingness to travel up to 25%. Must be able to obtain necessary credentials to access USO locations and facilities (including background check). Valid U.S. passport and driver s license required (foreign license may be required depending on location). General knowledge of the military community strongly preferred. Details This position is located at Fort Campbell, KY. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? Working at the USO means being part of something bigger than yourself. Here, you ll: Make a direct impact on the lives of service members and their families. Work in a mission-driven, people-focused culture. Gain hands-on experience in operations, event management, communications, and volunteer leadership. Grow in an organization with global reach and a proud history of service. If you re ready to combine your skills with purpose and want to be part of an organization that stands behind our military every day apply now.

Job Description Job Title: Center Operations Specialist About the Role At the USO, we're more than a workplace-we're a mission. As a Center Operations Specialist, you'll be at the heart of creating a safe, welcoming, and uplifting environment for our service members and their families. You'll play a key role in running daily operations, supporting programs and events, and engaging volunteers-all while delivering memorable experiences that make a real difference in the lives of our military community. If you thrive in a fast-paced environment, enjoy working with people, and want your work to matter, this is the role for you. A Certified Great Place to Work Don't just take our word for it-our people have spoken. According to the Great Place to Work 2025-2026 survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaning-it's not “just a job” 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender What You'll Do Lead Daily Operations - Ensure our Center is clean, safe, and fully equipped. Monitor facilities, supplies, and food-handling standards. Engage Visitors - Welcome service members and their families, answer questions, and ensure they feel supported and valued. Support Programs & Events - Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to life-on base, in the community, and beyond. Build Community Connections - Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO. Manage Resources - Track budgets, inventory, and donations with accuracy. Prepare reports and maintain standard operating procedures. Support & Lead Volunteers - Recruit, train, and celebrate volunteers who power our mission. Communicate updates, schedule shifts, and help recognize achievements. Drive Communications - Share stories, photos, and updates for social media and local outlets to showcase the impact of our work. Be Flexible - Step in to support other team members and cover leadership roles when needed. What We're Looking For Education & Experience High School Diploma or equivalent required; higher education a plus. 2+ years in event management, marketing, retail, customer service, recreation, or related field. Nonprofit or military community experience preferred. Skills & Strengths Excellent customer service, interpersonal, and problem-solving skills. Strong multitasker-able to balance multiple priorities with accuracy and attention to detail. Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.) Financial awareness: ability to handle donations, reconcile budgets, and track operational data. Adaptable, collaborative, and motivated by mission-driven work. Other Requirements Ability to work flexible, non-standard hours, including evenings and weekends. Willingness to travel up to 25%. Must be able to obtain necessary credentials to access USO locations and facilities (including background check). Valid U.S. passport and driver's license required (foreign license may be required depending on location). General knowledge of the military community strongly preferred. Details This position is located at Camp Shelby, MS. Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check - education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Why Join Us? Working at the USO means being part of something bigger than yourself. Here, you'll: Make a direct impact on the lives of service members and their families. Work in a mission-driven, people-focused culture. Gain hands-on experience in operations, event management, communications, and volunteer leadership. Grow in an organization with global reach and a proud history of service. If you're ready to combine your skills with purpose-and want to be part of an organization that stands behind our military every day-apply now.