Customer Retention Associate
Arona Home Essentials job in Pekin, IL
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy in the Rent-to-own industry. We are built on a foundation of excellence, customer focus, quality products and services. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions.
We currently operate 55 stores in 13 states, including Puerto Rico. We are looking to hire a CUSTOMER RETENTION ASSOCIATE to join Team Arona! Visit us online at **********************
You will have comprehensive benefits package that includes:
* Paid time off including vacation days, personal days, and holidays.
* Ongoing training and development - we promote within.
* Unlimited Bonus & Commission opportunities paid monthly.
* Five-day work week!
* Company paid Life Insurance and Long-Term Disability Insurance
* Medical, Dental, Vision, Life Insurance and Short-Term Disability
* 401(k) with a company match
Job Duties
* Responsible for assisting the Customer Accounts Department with lease agreement renewals.
* Act as a customer counselor by discussing benefits of timely lease agreement renewal payments.
* Collect Revenues and Protect Company Assets.
* Contact customers directly who have not paid their Lease agreement(s).
* Contact customers over the phone and through field visits.
* Maintain and update customer database.
* Assist with merchandise returns and customer deliveries up to 5-25 hours per week.
* Clean and certify returned merchandise in the Quality Assurance Center.
* Assist in the field when necessary.
Position Requirements
* Good communication and interpersonal relationship skills.
* Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds.
* Maintain professional appearance.
* Must be 18 years of age or older.
* Good driving skills with the ability to legally drive the company truck.
* Bi-lingual is a PLUS!
Customer Retention Associate must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. All Customer Retention Associates must pass a drug screen and criminal background investigation before beginning employment.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer
Marketing & Growth Manager
Arona Home Essentials job in Moline, IL
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, New York, Pennsylvania, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, and Indiana. We are currently looking for a Marketing and Growth Manager.
You will have access to a comprehensive benefits package that includes:
Paid time off including vacation days, personal days, and holidays.
Unlimited Bonus & Commission opportunities.
Five-day work week.
Company paid Life Insurance and Long-Term Disability Insurance.
Medical, Dental, Vision, Life Insurance and Short-Term Disability.
401(k) with a company match.
Ongoing training and development.
Job Duties:
Responsible for the growth and retention of customers.
Continuously develop, train, and manager employees.
Responsible for setting and attaining sales goals.
Manage expired customer agreements.
Explore and react to profitable revenue opportunities within the store.
Take a visible role in representing Arona Home Essentials in the local community.
Position Requirements:
Must have HIGH ENERGY.
Must have a proven track record as a sale closer.
Must have 2 years retail, restaurant, or related experience.
Must be 18 years of age or older.
Bi-lingual is a PLUS!
Marketing & Growth Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. All Marketing and Growth Managers must pass a drug screen and criminal background investigation before beginning employment.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
Delivery Driver
Rockford, IL job
The salary range for this role is $18.25 to $18.75 per hour.*
Delivery Drivers Keep Aaron's Moving
This isn't some tedious desk job. On our team, you'll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you'll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you'll connect with lots of good people in our community along the way.
Your Career Starts Here
With Aaron's, being a Delivery Driver can be the first step on a great career journey. Here's one possible path with us:
Delivery Driver >Customer Accounts Advisor >Sales Manager >Customer Accounts Manager >General Manager
The Details
What You Need:
• Solid communication skills
• Working knowledge of electronics
• Desire to help customers
What You'll Do:
Load, secure and protect merchandise
Offload, install and demonstrate merchandise
Safely operate delivery vehicle
Assist in store when needed
Additional Requirements:
Age: 21 (18 in Canada)
HS diploma or equivalent preferred
Must meet DOT requirements for certification (U.S.)
Able to perform physical job including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely)
Able to work in all outdoor weather, including rain or summer sun
A valid driver's license is required, but not a CDL
No overnight travel
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Assistant Manager - Sales
Bloomington, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $17.00 per hour - $20.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great BenefitsMedical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Sales Assistant Manager:
* Sales: Responsible for sales growth through completed rental agreements and prospecting new business and customers
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Marketing & Growth Associate
Arona Home Essentials job in Moline, IL
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, New York, Pennsylvania, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, and Indiana. We are currently looking for a Marketing and Growth Associate.
You will have access to a comprehensive benefits package that includes:
* Paid time off including vacation days, personal days, and holidays.
* Unlimited Bonus & Commission opportunities.
* Five-day work week.
* Company paid Life Insurance and Long-Term Disability Insurance.
* Medical, Dental, Vision, Life Insurance and Short-Term Disability.
* 401(k) with a company match.
* Ongoing training and development.
Job Duties:
* The Acquisition and Maintenance of Customers.
* Accept and process current customer payments.
* Process Order Forms and references.
* Input customer information into the store computer for new lease agreements.
* Update customer information and account status in the store's computer system.
* Answer incoming telephone calls and route them to appropriate person-as per the first up system.
* File and maintain customer folders and records.
* Assist customers on the showroom floor.
* Direct customer opportunities immediately to the Sales Manager as it relates to sales and service.
* Maintain the appearance and organization of the customer transaction counter.
* Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management.
* Maintain regular mailing campaign.
* Other tasks as assigned by management.
Position Requirements:
* Excellent interpersonal skills are required for daily customer contact.
* Professional appearance.
* Good communication and organizational skills.
* Excellent telephone etiquette.
* Strong sales skills-showroom and telephone.
* Must be 18 years of age or older.
* Position routinely requires lifting, loading, and dollying heavy merchandise.
* Pre-employment background check, drug test, agility test and DOT physical.
* Bi-lingual is a PLUS!
Marketing & Growth Associates must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. All Marketing and Growth Associates must pass a drug screen and criminal background investigation before beginning employment.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
Customer Account Representative
Peru, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $17.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Store Manager
Chicago, IL job
Rent A Center Ready to do your best work? Interested in a minimum starting salary rate of $62100 per year - $77625 per year? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule
* Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits
Medical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Store Manager:
* Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approval rental agreements, monitor planned results for sales as measured by revenue and growth
* Account Management: Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
* Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
* Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service
What are the minimum requirements?
* 3 -- 5 years of retail/management experience
* Completion of RAC's Store Manager Development Program
* Computer literacy/proficiency in store operation applications
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A dynamic personality that will drive business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Home Choice is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Assistant Manager - Credit
Peoria, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $17.00 per hour - $20.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits
* Medical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Credit Assistant Manager:
* Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Delivery Driver
Rockford, IL job
The salary range for this role is $18.25 to $18.75 per hour.* **Delivery Drivers Keep Aaron's Moving** This isn't some tedious desk job. On our team, you'll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you'll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you'll connect with lots of good people in our community along the way.
**Your Career Starts Here**
With Aaron's, being a Delivery Driver can be the first step on a great career journey. Here's one possible path with us:
**Delivery Driver** **>** **Customer Accounts Advisor** **>** **Sales Manager** **>** **Customer Accounts Manager** **>** **General Manager**
**The Details**
**What You Need:**
- Solid communication skills
- Working knowledge of electronics
- Desire to help customers
**What You'll Do:**
+ Load, secure and protect merchandise
+ Offload, install and demonstrate merchandise
+ Safely operate delivery vehicle
+ Assist in store when needed
**Additional Requirements:**
+ Age: 21 (18 in Canada)
+ HS diploma or equivalent preferred
+ Must meet DOT requirements for certification (U.S.)
+ Able to perform physical job including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely)
+ Able to work in all outdoor weather, including rain or summer sun
+ A valid driver's license is required, but not a CDL
+ No overnight travel
**Aaron's Total Rewards**
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
+ Paid time off, including vacation days, sick days, and holidays
+ Medical, dental and vision insurance
+ 401(k) plan with contribution matching
_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ _Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable._ _The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee_ _remains_ _in the Company's sole discretion unless and until paid and may be_ _modified_ _at the Company's sole discretion, consistent with the law._
_**Benefits vary based on FT and PT employment status._
Assistant Manager - Sales
Joliet, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $18.70 per hour - $22.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great BenefitsMedical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Sales Assistant Manager:
* Sales: Responsible for sales growth through completed rental agreements and prospecting new business and customers
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Customer Account Representative
Bloomington, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $16.00 per hour - $17.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Store Manager In Training
Loves Park, IL job
Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $19.13 per hour - $22.50 per hour? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule
* Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits (health insurance, 401(k) with company match, etc.)
What will you do?
Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Store Manager in Training:
* Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approval rental agreements, monitor planned results for sales as measured by revenue and growth
* Account Management: Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
* Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
* Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service
What are the minimum requirements?
* 3 -- 5 years of retail/management experience
* Completion of RAC's Store Manager Development Program during training period
* Computer literacy/proficiency in store operation applications
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A dynamic personality that will drive business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Customer Retention Associate
Arona Home Essentials job in Pekin, IL
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy in the Rent-to-own industry. We are built on a foundation of excellence, customer focus, quality products and services. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions.
We currently operate 55 stores in 13 states, including Puerto Rico. We are looking to hire a CUSTOMER RETENTION ASSOCIATE to join Team Arona! Visit us online at **********************
You will have comprehensive benefits package that includes:
Paid time off including vacation days, personal days, and holidays.
Ongoing training and development - we promote within.
Unlimited Bonus & Commission opportunities paid monthly.
Five-day work week!
Company paid Life Insurance and Long-Term Disability Insurance
Medical, Dental, Vision, Life Insurance and Short-Term Disability
401(k) with a company match
Job Duties
Responsible for assisting the Customer Accounts Department with lease agreement renewals.
Act as a customer counselor by discussing benefits of timely lease agreement renewal payments.
Collect Revenues and Protect Company Assets.
Contact customers directly who have not paid their Lease agreement(s).
Contact customers over the phone and through field visits.
Maintain and update customer database.
Assist with merchandise returns and customer deliveries up to 5-25 hours per week.
Clean and certify returned merchandise in the Quality Assurance Center.
Assist in the field when necessary.
Position Requirements
Good communication and interpersonal relationship skills.
Position routinely requires lifting, loading, and “dollying" merchandise 50-300 pounds.
Maintain professional appearance.
Must be 18 years of age or older.
Good driving skills with the ability to legally drive the company truck.
Bi-lingual is a PLUS!
Customer Retention Associate must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. All Customer Retention Associates must pass a drug screen and criminal background investigation before beginning employment.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer
Bilingual Assistant Manager - Credit
Aurora, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $18.70 per hour - $22.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits
* Medical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Credit Assistant Manager:
* Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Delivery Specialist
Arona Home Essentials job in Pekin, IL
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, New York, Pennsylvania, and Indiana. We are currently looking for a Delivery Specialist.
You will have access to a comprehensive benefits package that includes:
Paid time off including vacation days, personal days, and holidays.
Unlimited Bonus & Commission opportunities.
Five-day work week.
Company paid Life Insurance and Long-Term Disability Insurance.
Medical, Dental, Vision, Life Insurance and Short-Term Disability.
401(k) with a company match.
Ongoing training and development.
Job Duties
Customer Deliveries.
Ensure all merchandise is clean and in operating condition prior to delivery.
Load, secure and protect product in delivery vehicle and safely transport merchandise.
Ensure delivery schedule is followed.
Offload, install and demonstrate merchandise to achieve maximum customer satisfaction.
Perform routine service calls, product exchanges and assist with merchandise returns.
Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
Assist in maintaining the showroom floor and store's warehouse.
Occasional collections assistance.
Assist in field marketing programs.
Position Requirements:
Strong technical skills or working knowledge of electronic products.
Position routinely requires lifting, loading, and “dollying" heavy merchandise.
Maintain professional appearance.
Good driving skills, ability to pass a Motor Vehicle background check.
Must be 18 years of age or older.
Ability to pass a pre-employment background check, drug screen, agility test and DOT physical.
Bi-lingual is a PLUS!
Delivery Drivers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy. All Delivery Drivers must pass a drug screen and criminal background investigation before beginning employment.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
Bilingual Assistant Manager - Sales
Rockford, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $17.00 per hour - $20.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great BenefitsMedical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Sales Assistant Manager:
* Sales: Responsible for sales growth through completed rental agreements and prospecting new business and customers
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Customer Account Representative
Jacksonville, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $17.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Store Manager In Training
Belleville, IL job
Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $20.09 per hour - $23.62 per hour? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule
* Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits (health insurance, 401(k) with company match, etc.)
What will you do?
Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Store Manager in Training:
* Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approval rental agreements, monitor planned results for sales as measured by revenue and growth
* Account Management: Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
* Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
* Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service
What are the minimum requirements?
* 3 -- 5 years of retail/management experience
* Completion of RAC's Store Manager Development Program during training period
* Computer literacy/proficiency in store operation applications
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A dynamic personality that will drive business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Assistant Manager - Credit
Cahokia, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $17.85 per hour - $21.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Credit Assistant Manager:
* - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
* - Customer Service: Provide friendly, top-notch customer
* experiences through "white glove" service with a servant's heart in
* our stores and in customer's homes
* - Deliveries & Pickups: Opportunity to get out of the store
* and display a winning spirit through safe and compliant loading/unloading and
* installation of products, while following all handling and transportation
* procedures
* - Merchandising: Maintain an inviting store with organized
* product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Assistant Manager - Sales
Lincoln, IL job
Ready to do your best work? Interested in a minimum starting hourly rate of $17.00 per hour - $20.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great BenefitsMedical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Sales Assistant Manager:
* Sales: Responsible for sales growth through completed rental agreements and prospecting new business and customers
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding