Service Manager jobs at Arrow Exterminators

The Catering Services Director is responsible for planning and leading the entire catering operation across multiple units or in a large account. The Catering Services Director will be responsible for the Catering team, planning, and completing catering orders and special events. Additionally, the Catering Services Director will be responsible for the budgets and financial goals of the department. Job Responsibilities ? Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration ? Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations ? Develop and implement catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets ? Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency ? Implement new services to support base business growth and client retentions ? Stay ahead of and advise clients, customers and staff on current catering trends and products ? Facilitate the delivery of prepared food built from banquet event orders ? Participate in sales process and negotiations of contracts and assist clients in planning special events ? Train and lead catering employees to ensure catering standards are followed ? Responsible for setting and delivering sales, food, and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables ? Ensure compliance with all food, occupational and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Previous experience in events and catering required ? Bachelor?s degree or equivalent experience required ? Strong communication skills ? Available to work event-based hours ? Complete Food Handlers and Alcohol Service Certifications as required This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

As a General Manager you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities The successful General Manager: Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Aramark has an exciting career opportunity for a Nutrition Associate Manager/Dietetic Technician at the Ohio Department of Rehabilitation and Corrections where you will have the opportunity to perform a variety of duties to support the nutrition programs. This role provides technical support to meet client and operational therapeutic nutrition needs, collaborates with medical on written diet orders, assists in the execution of the diet orders, quality assurance program and food service production. Aramark offers an independent working environment with great pay, benefits and milage reimbursement. COMPENSATION: The salary range for this position is $50,000.00 to $60,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Conducts nutrition assessments, care plans, education, and provides appropriate follow up for correctional facility onsite clinics in assigned territory. Documents appropriately in electronic medical record. Coordinates nutrition care with interdisciplinary healthcare team. Supports the Food Service Director (FSD) in implementation of therapeutic diet needs, including daily orders, tray assembly, sanitation, training of staff, proper documentation as it relates to therapeutic diets. Work with the FSD on written action plans for problem areas. Responds and follows up with grievances related to therapeutic diets. Assists FSD in providing and documenting in-service trainings for all employees related to diet implementation and/or documentation. Collaborates with medical on written diet orders to ensure consistency and understanding of diet meal plans created. Prepare monthly diet summary reports. Provides supervising dietitian and/or manager overall input on general food preferences, food allergies, meal plan development, and in-service training creation. Develops a strong level of trust and credibility with clients and the field regarding the technical nutritional competency of ARAMARK Correctional Services. Promotes sharing of best practices within accounts. Maintains administrative functions as needed, including word processing and assembly of field tools. Performs other related duties as assigned. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? MUST possess an Associates or Bachelors Degree approved by Academy of Nutrition and Dietetics (ACEND) as a Dietetic Technician with a minimum of two years relevant experience ? ServSafe and CPR/BLS certified (or ability to earn certifications) ? Ability to build relationships, communicate effectively with clients, medical staff, front line managers and on-site staff ? Ability to accurately and efficiently utilize an electronic medical record system ? Requires proficiency in Microsoft Excel, Outlook, Word and PowerPoint ? Ability to work independently, be organized, and manage your time effectively ? Valid driver?s license required with clean driving record ? Willingness to travel between facilities About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Commercial Roofing Service Superintendent A reputable commercial roofing contractor is looking to bring a commercial roofing service superintendent to their team. The ideal candidate should be dependable, take pride in their work, and strive to improve every day. This person will be responsible for helping customers by providing product and service information and resolving technical issues. Job Details Handle customer inquiries and complaints, ensuring customer satisfaction Provide information about the products and services Troubleshoot and resolve product issues and concerns Inspect service jobs for safety and workmanship Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Scheduling and supervising up to 2-man crews, ensuring they are operating to optimize safety, service & quality measures Qualifications 2+ years in commercial roofing. Familiar with single ply, BUR Modified Bitumen and other flat roof systems. Experience leading crews of 2 to 4 members, possibly larger. Ability to learn new systems up to manufacturer's specifications, read and interpret blueprints Able to lift 50+ pounds. Comfortable climbing ladders and inspecting roofs. Communicate with customers, co-workers, supervisors, and other company vendors in a professional manner. Working knowledge of commercial/industrial roofing procedures and safety. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor. Excellent communication, leadership, interpersonal, problem-solving and organizational skills. Must live within 1 hour from branch office. Compensation & Benefits Competitive base salary depending on experience. Medical, dental, vision Matching 401k Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JQ1-1855262 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/04/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

The Service Delivery Manager - Infrastructure oversees the delivery, performance, and lifecycle management of infrastructure services across the local region, collaborating closely with global IT teams. This role ensures reliable, secure, and cost-effective operation of servers, storage, networks, and related systems. The manager provides technical and operational leadership, drives service improvements, oversees vendors, manages budgets, and ensures adherence to ITIL-based processes and global governance. Strong leadership, cross-functional coordination, and hands-on understanding of modern infrastructure technologies are required, with a focus on delivering stable, high-quality IT services to the business. Essential Duties Oversee end-to-end delivery and performance of regional IT infrastructure services (servers, storage, networking, cloud, security) Manage infrastructure operations: monitoring, maintenance, capacity planning, lifecycle management Provide leadership for server and storage platforms (NetApp & Veeam experience highly beneficial) Ensure network reliability and performance, coordinate with global teams on design, maintenance, upgrades Own core ITIL-based processes for the region (incident, problem, change, request, asset, service-level management) Monitor service performance, produce service-level reports, drive continuous improvement Coordinate and prioritize infrastructure projects and operational workloads across local and global teams Act as primary escalation point for regional infrastructure and networking issues Manage vendor relationships, contracts, support agreements to ensure quality service delivery Develop, manage, and optimize infrastructure budgets; propose annual capital and operational expenditures Ensure adherence to cybersecurity, data privacy, and compliance requirements Collaborate closely with global IT teams to align with architecture standards, roadmaps, governance models Prepare and deliver operational and project updates, documentation, presentations to leadership Ensure infrastructure projects are delivered on time, within scope, and within budget Manage on-call expectations and provide direction during critical incidents Job Requirements Bachelor's Degree in Information Technology, Computer Science, or related field 5+ years of experience in IT infrastructure management or similar leadership role Strong technical knowledge: servers, storage (NetApp preferred), networking, Microsoft Teams calling, cloud environments (Azure/AWS), Virtualization (VMware), Backups (Veeam \ Snap Mirror), IT operations ITIL certification required or strong ITIL process experience Industry certifications (Azure/AWS, Network+ / CCNA, or similar) are a plus Experience in shared services and global/virtual teams across time zones Demonstrated leadership, team coordination, stakeholder management experience Strong organizational and communication skills; ability to translate technical issues into business-friendly language Strong analytical and problem-solving abilities; focus on service quality and uptime Ability to prioritize tasks in a dynamic, fast-paced environment Customer service-oriented approach to infrastructure delivery 20%+ travel expected, including some international travel Occasional weekends, off-hours work, and limited on-call availability required based on project and operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.

LHH Recruitment Solutions has partnered with a growing manufacturing organization, and they are seeking a motivated Production Process Manager to join their team. You will play a pivotal role in overseeing a critical department and leading continuous improvement. Key Responsibilities: Lead and manage all aspects of the department's production processes, ensuring safety, efficiency, and compliance with environmental regulations. Collaborate cross-functionally with quality, maintenance, engineering, and supply chain teams to achieve production goals and meet delivery schedules. Implement and standardize best practices, including LEAN, 5S, A3 Problem Solving, and other process improvement methodologies. Develop, coach, and motivate a high-performing production team, fostering a culture of accountability and continuous learning. Oversee shift performance, workforce scheduling, and time/attendance management in alignment with company policies. Analyze and optimize manufacturing methods, leveraging data-driven approaches to improve quality, efficiency, safety, and cost. Ensure all products meet or exceed customer expectations for quality and delivery. Champion apprenticeship and training programs to build long-term talent pipelines. Drive root cause analysis and corrective actions. Support new product introductions and capital projects, collaborating with engineering and project management teams. Maintain and update standard operating procedures and work instructions for current and future projects. Qualifications and Skills: Bachelor's Degree in a technical or engineering field. Minimum 8 years of progressive experience in manufacturing, with a strong background in precision metals. Previous experience in the precision metals industry. Hands-on leadership experience managing production teams and processes. Direct experience with ACME machines (such as EJ Basler, Gent Machine Co., Thread & Gage Co., or similar equipment). Demonstrated expertise in LEAN, Six Sigma, or other process improvement frameworks. Strong problem-solving, communication, and people development skills. Bilingual proficiency in English and Spanish highly preferred. Track record of implementing measurable process improvements. Compensation Range: $110,000 - $135,000 Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance. If you are a passionate Production Process Manager looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity! LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************

Our client in the manufacturing industry is seeking a Customer Service Manager to lead the customer support function and serve as a key liaison between customers, production, sales, and shipping The Customer Service Manager will oversee day-to-day service operations, ensure exceptional customer experiences, and help strengthen internal communication to support on-time delivery, product quality, and customer satisfaction. Key Responsibilities Manage and lead a small customer service team, including hiring, coaching, training, and performance development. Serve as the primary escalation point for customer issues, ensuring timely and effective resolution. Develop and implement customer service standards, metrics, and best practices tailored to a manufacturing environment. Oversee order entry, changes, cancellations, and status updates to ensure accuracy and timely processing. Partner with production scheduling, purchasing, and shipping to resolve order delays, inventory issues, or lead-time challenges. Monitor open orders, backlogs, and fulfillment performance to ensure transparency and customer alignment. Build strong relationships with customers through proactive communication, responsiveness, and problem-solving. Provide product information, pricing support, and technical guidance as needed in collaboration with engineering and sales. Maintain clear documentation of customer interactions, service issues, and resolutions. Identify service gaps and opportunities to improve processes, tools, and communication across departments. Implement systems or workflows to strengthen accuracy in order handling, customer follow-up, and internal coordination. Partner with leadership to support continuous improvement initiatives, potentially including ERP enhancements or customer portals. Qualifications 5-10+ years of customer service experience, ideally within a manufacturing, distribution, or industrial environment. Prior experience supervising or managing customer service teams. Strong understanding of order management, production workflows, and supply chain. Bachelors Degree preferred

IT Service Delivery Manager (Managed Services) Type: Full-Time Pay: $80,000 - $90,000 per year The Service Delivery Manager is a key member of the Service Delivery Department Leadership team. Under the supervision of the Director of IT Operations, this role is responsible for managing a team of Systems Administrators, Systems Engineers, and Service Desk Lead(s). The Service Delivery Manager ensures operational excellence across service delivery functions, drives continuous improvement, and fosters a high-performing team culture aligned with our core values. This position plays a critical role in maintaining high-quality client service, optimizing internal processes, and supporting strategic initiatives. Duties and Responsibilities: Department Leadership and Strategic Alignment Lead, mentor, and develop the Service Delivery team, fostering a culture of excellence, engagement, and accountability. Participate in departmental Level 10 meetings, contributing to issue solving, team health, and scorecard reviews. Collaborate with leadership in Same Page meetings to ensure alignment on priorities and communication. Own and drive departmental Rocks (quarterly goals), ensuring progress and completion. Develop and implement service delivery strategies, policies, and procedures to optimize efficiency and client satisfaction. Oversee workflow management, SLA compliance, ticket assignment, and resource allocation. Analyze service metrics and KPIs, identify trends, and recommend improvements. Operational Excellence and Quality Assurance Ensure consistent delivery of high-quality IT support and managed services. Monitor performance against service level targets and proactively address missed SLAs. Oversee incident, problem, and escalation management processes. Drive tactical and strategic resource planning for technicians and field support. Ensure compliance with company policies, procedures, and standards. Maintain and report on departmental scorecard metrics to ensure visibility and accountability. Client Success and Relationship Management Build and maintain strong client relationships, acting as a senior point of contact for escalations and service reviews. Support client onboarding and ensure seamless transition into service delivery. Conduct regular client meetings, gather feedback, and drive continuous improvement. Communicate service issues, changes, and resolutions to clients in a timely and professional manner. Team Development & Engagement Provide leadership, coaching, and performance management for the service delivery team. Coordinate training, certification planning, and professional development. Forecast hiring needs and participate in recruitment and onboarding. Promote team building and engagement activities in collaboration with the Office Manager. Ensure the team is aligned with company vision, values, and strategic goals through EOS tools and practices. Knowledge, Skills, and Qualification Requirements: Understand and consistently act in accordance with the company core values. 4-year bachelor's degree or equivalent professional experience. Minimum 3 years of experience managing or mentoring IT service delivery teams, preferably within an MSP environment. 5+ years of hands-on IT service delivery experience. Strong leadership and communication skills with proven ability to develop high-performing teams. Demonstrated success implementing Microsoft technologies (Solutions Consultant, Project Management, Implementation Consultant). Project Management experience preferred. Professional Certifications, such as HDI, ITIL, SDI, PMI Experience with Autotask, Datto RMM, and other key MSP platforms. Strong knowledge of IT applications, processes, software, and IT equipment. Exceptional interpersonal, communication and relationship building skills. Strong problem solving and conflict resolution skills. Ability to thrive in a fast-paced environment and meet deadlines. Excellent time management/organization skills with attention to detail and the ability to handle multiple tasks simultaneously. Experience with EOS or similar business operating systems preferred.

Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Title: Customer Service Director Department: After-Sales / Service Employment Type: Full-Time Reports To: General Sales Manager Salary Range: $180,000-$220,000 base + bonus About the Role We are seeking an experienced, business-minded Customer Service Director to lead, strengthen, and grow our after-sales and customer support operations. The ideal candidate is strategic, execution-focused, and experienced in the all-terrain vehicle, motorcycle, golf cart, and low-speed vehicle industries. This role requires strong leadership capabilities, commercial acumen, and a passion for transforming customer service and after-sales functions into a profitable, customer-centered business unit. Key Responsibilities Lead and manage customer service, parts, and technical support teams. Develop and implement strategies to enhance profitability and operational efficiency. Ensure high levels of customer satisfaction and service performance. Build and maintain strong relationships with dealers and customers. Establish, monitor, and optimize KPIs for service operations and parts revenue. Identify new business opportunities such as extended service programs and training initiatives. Oversee budgets, forecasts, and cost control for the department. Recruit, train, and develop a high-performing customer service and after-sales team. Collaborate cross-functionally with sales, marketing, logistics, manufacturing, and procurement teams. Job Requirements Bachelor's degree in Business, Management, or a related field (MBA preferred). Minimum 10 years of management experience in customer service, after-sales, service operations, or related fields. 2-3 years of after-sales experience in the ATV, motorcycle, golf cart, or LSV industries is strongly preferred. Proven record of driving business operations and profit growth. Strong leadership, communication, and strategic thinking skills. Experience managing dealer or customer networks is a plus. Must speak and write fluent Chinese (Mandarin). Additional Information Competitive compensation package. Health insurance provided. Paid annual leave, sick leave, and public holidays. Long-term career development opportunities.

Compensation: $150,000 annually + Annual Bonus Employment Type: Full-Time, Direct Hire We are partnering with a growing organization in Indian Trail, NC, to recruit a highly motivated and hands-on Senior Operations Manager. This individual will play a critical leadership role in driving strategic growth, overseeing day-to-day operations, and expanding the company's service capabilities. The ideal candidate will work closely with executive leadership to shape and execute operational strategies, manage projects, foster a strong internal culture, and support business development and potential M&A activities. Key Responsibilities 1. Strategic Planning & Execution Collaborate with senior leadership to develop operational strategies aligned with long-term growth goals. Evaluate workforce, equipment, and operational capacity to determine areas for expansion (e.g., storm drainage, pipe crews). 2. Hands-On Operational Leadership Work directly with field managers and crews to ensure that strategic goals translate into effective daily operations. Provide immediate solutions to operational challenges such as material delays, vendor issues, or scheduling conflicts. Build and maintain strong relationships with project teams, suppliers, and customers to ensure timely, high-quality execution. 3. Project Management Develop a deep understanding of construction processes, scopes of work, and standard operating procedures. Oversee and resolve critical issues such as supply chain disruptions or technical challenges to keep projects on schedule and on budget. Evaluate and refine project management tools and workflows to improve efficiency and profitability. 4. Mergers & Acquisitions Identify potential acquisition targets aligned with strategic growth plans. Lead operational integration for acquired companies, focusing on employee retention, system alignment, and implementation of unified processes. Work closely with newly acquired teams to ensure morale, productivity, and cultural alignment. Qualifications 7+ years of experience in operations management, preferably within construction or a related industry. Proven ability to lead large teams and scale operational capacity. Strong project management skills with the ability to resolve complex logistical and operational challenges. Excellent communication, leadership, and strategic-planning capabilities. Experience in M&A integration, business development, or revenue-growth initiatives is highly desirable. Compensation & Benefits Bonus Structure Target Bonus: $75,000 per year Bonus payouts are based on individual performance, company growth, and the achievement of strategic milestones. Company Vehicle Allowance vehicle allowance. Alternatively, the use of a company-owned vehicle Benefits & Paid Time Off Benefits Package: Health, life, and dental insurance. Paid Time Off: 3 weeks of PTO per calendar year. The company observes standard public holidays, along with any additional holidays outlined in company policy.

About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP

Who is Wiese USA? We are material handling! Much more than just forklifts, we offer our long-standing customers value through innovation service offerings. We are established! Celebrating 80 years of success delivering unmatched service and satisfaction to customers through the development of authentic relationships to our customers now reaching across over 25 states. We are growing! And looking for new Team Members to join our team as we grow who will embrace our culture, vision and values and commit to being the best in all areas of our business. Want to be a part of who we are? We are currently seeking an exceptionally organized, self-motivated and highly qualified Operations Manager for our local facility. About The Role: As the Manager of Operations for Wiese, you are the driver of material handling service and operations for one of the nation's largest and oldest Cat Lift Truck dealers. Leading a team of technicians across a multi-state territory, you are the catalyst between operations and all other areas of the business. Spending equal time engaged with potential and current customers to grow your business as managing the day-to-day operation of the business. You manage all aspects of our business at the local level and implement Wiese's strategic plan to achieve specific goals of profitability and growth. You lead by example, promoting our Wiese vision, values and culture while supporting all that has made Wiese a leader in the material handling equipment and service industry. You will know your market and anticipate the needs of current and prospective customers. The successful candidate will lead our service and parts staff to their highest potential while working as a partner with our sales and rental teams. As a manager, you will act as both a mentor and teacher, hiring and developing a staff to bring out your team's very best performance. Success will be measured by your team's ability to achieve strategic business goals. Ideal candidates must have proven ability to: Develop a team through visionary leadership Organize, plan and prioritize job duties Manage large and small-scale projects and change Manage, motivate and develop people Wiese has been around for 80 years. To learn more about what makes us tick and why we do what we do: Our Website: ********************* Our YouTube page: ************************************* Interested in learning more? Email your resume to ***************** Apply on WieseUSA.com/Careers.html EOE No Agencies Please

Galveston client is looking for a direct hire Inventory - Operations Manager. The ideal candidate will have experience managing multiple warehouses handling the following: Achieve warehouse performance goals in productivity, accuracy, and expense control. Improve warehouse processes and procedures. Analyze operational reports to enhance performance and efficiency. Strong IT skills and ability to analyze operational and financial reports. Foster teamwork and communication to achieve goals. Use Warehouse Management Systems (WMS) effectively to control operations. Ensure compliance with safety policies and procedures.

Business Manager - Build a Branch. Lead a Team. Create Opportunity. Who We Are At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration. About the Role We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up. You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community. What You'll Do Lead and manage all day-to-day branch operations with a focus on performance and service excellence Drive business growth through sales, networking, and local market engagement Build, coach, and develop a high-performing internal team Cultivate strong client partnerships and deliver tailored staffing solutions Support job seekers through onboarding, orientation, and job placement Ensure compliance with company policies, employment regulations, and safety standards Strategically grow your branch using Ōnin's Branch Maturity Cycle Ideal Candidate 2+ years of leadership or management experience Background in staffing, sales, or business development preferred Proven ability to lead teams and deliver measurable results Strong communication, organizational, and problem-solving skills Bachelor's degree in Business or related field preferred Entrepreneurial spirit with a passion for people and performance Why Join Us? At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include: Competitive commission structure & bonuses 401(k) with 3% match Medical, dental, and vision insurance Paid vacation & holidays Free counseling and legal services Tuition reimbursement, and more! If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group!

The QTI Group is excited to partner with a growing manufacturer in Richmond, Illinois to hire their next General Manager. The General Manager will be responsible for leading day-to-day manufacturing operations and will drive initiatives to optimize production, strengthen customer relationships, and foster a culture of continuous improvement. Responsibilities: Manage day-to-day operations between shop floor, administrative office and shipping/receiving activities Serve as ISO Internal Auditor and participate in regular management reviews Work with procurement team to identify trends in material pricing and availability, ensuring ability to meet customer demands Provide oversight and leadership to estimating, purchasing, logistics and accounting teams Provide strong customer support and ensure alignment with customers Qualifications: 7+ years of leadership experience in a manufacturing setting, with emphasis on operations, finance or business administration Familiarity with manufacturing operations, including vendor and customer relationship management Proficiency in ERP systems, QuickBooks and Microsoft Suite is desired