Arrow International Inc jobs in Cleveland, OH - 55 jobs

Job DescriptionDescription: Join one of the fastest-growing gaming companies in the industry, dedicated to delivering exceptional gaming experiences and driving innovation. We are looking for a dynamic and analytical Product Performance Manager to join our team. Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Overview: The Product Performance Manager will play a crucial role in analyzing game performance across various dimensions, including game type, category, state, venue, day, and device. This position requires a strong analytical understanding of consumer behavior, particularly in environments similar to casinos and slot machines. The ideal candidate will be responsible for publishing a comprehensive quarterly analysis of gameplay, identifying trends, player behavior, and suggesting areas for improvement. Requirements: Key Responsibilities: - Conduct in-depth analysis of game performance metrics across multiple parameters such as game type, venue, and player demographics. - Publish quarterly reports detailing gameplay analysis, trends, and insights to guide product improvements and strategic decisions. - Collaborate with Account Management and Account Executive teams to assess site-level performance and identify contributing factors to success. - Utilize analytical tools such as Tableau, Power BI, and SAP to visualize data and present findings effectively. - Identify and analyze player behavior trends to inform product development and marketing strategies. - Proactively suggest improvements based on data-driven insights to enhance player engagement and revenue. Qualifications: - Bachelor's degree in Business, Data Analytics, or a related field; advanced degree preferred. - Significant experience in data analysis, preferably within the gaming or casino industry. - 3-4 years' experience, preferably in the casino or gaming industry - Proficiency in analytical tools such as Tableau and Power BI; experience with SAP is a significant plus. - Strong understanding of consumer behavior in gaming environments. - Excellent presentation skills with the ability to communicate complex data insights clearly and effectively. - Self-starter with a proactive approach to problem-solving and a passion for data-driven decision-making. Why Join Us? - Be part of a rapidly growing company within the gaming industry. - Opportunity to work alongside a talented team and contribute to innovative projects. - Competitive salary and benefits package. If you are a motivated individual with a strong analytical background and a passion for improving gaming experiences, we encourage you to apply for the Product Performance Manager position. #INDS&S

Full-time Description Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary The Production Supervisor is responsible for leading hourly associates and overseeing daily production schedule in a high-volume printed production line. Primary Roles and Responsibilities Organizing, assigning, instructing, and directing the daily tasks of production employees and ensuring those tasks are completed efficiently and with great attention to quality. Ensuring that production areas are properly staged, inventory is stocked, and notifies the proper department when stock reaches designated minimum levels. Maintaining and enforcing department standards including safety and regulations, supporting continuous improvement, teaching productivity techniques and monitoring progress. Assist with the performance management of line associates (performance appraisals and reviews, discipline, training, recommendations, etc.). Work closely with HR Department to interview, hire, and cross-train new reports. Responsible for the cleanliness and orderliness of work areas to a 5S standard. Responsible for the enforcement of company safety policies and compliance with OSHA standards and regulations. Other duties as assigned by Management. Requirements Experience and Education BS/BA in a technical or manufacturing related field preferred. 5+ years of experience supervising 20+ direct reports in a high volume, labor intensive, packaging, or light assembly environment. Understanding of production planning and process flow in a manufacturing environment. High attention to detail, quality control, and continuous improvement. Prior leadership training, mentoring, or coaching training is a plus. Strong communications and leadership skills. Highly organized ISO 9001 experience or training and/or Continuous Improvement/ Six Sigma #INDCA

Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Primary Roles and Responsibilities Dusts furniture and empties wastebaskets Cleans restrooms; restocks restroom supplies. Vacuums carpets and mops floors throughout the club including dining areas. Washes windows. Reports any damage, burned-out light bulbs and plumbing problems to the maintenance department. Polishes glass, table surfaces, counters, shelves, desks, office equipment and door handles. Vacuums elevators; cleans stairwells and landings; dusts ceiling light fixtures; does spot cleaning as necessary. Experience and Education 2 years of professional commercial cleaning experience. Positive attitude. Must be able to communicate effectively with other team members and staff. Must have reliable transportation Requirements: Benefits Medical, dental and vision plans Paid time off 401(K) with company match Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Regularly required to talk or hear. Frequently required to use hands or finger, handle, or feel objects, tools or controls. Frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually low in the corporate office, moderate in production. #INDCA

Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary The Senior Buyer must have negotiation and contract experience. This role reports to the Vice President. Primary Roles and Responsibilities Perform purchasing effectively to maintain stock at target levels. Control and manage material purchasing activities with the external suppliers of the company. Ensure the cost of products purchased is within the budget for production, NPD (New Product Development), and special projects. Establish a pleasant relationship with the important suppliers or those essential for the needs of the company. Improve methods of purchasing and sourcing, especially in relation to electronics and engineering, and cut short unnecessary expenditures. Improve lead times and coordination with NPD, traffic, and all necessary to ensure delivery schedules are met and service delays are prevented. Recognize new suppliers, negotiate terms, and supply agreements, rebates, discounts etc. Search for profitable options from the resources of procedures and systems available. Work under a Vice President to offer maximum support and guidance to achieve the set targets. Maintain awareness of procurement and materials concept. Negotiate and finalize dealings with the suppliers for diverse services and high-quality materials. Apply and understand MRP, MPS, BOM, Routes, etc. Verify accuracy of the data of BOM's, parts numbers, parts costs included in the MRP. Keep written documents updated. Perform handling costs and incoming freight. Requirements: Experience and Education BA or BS with a focus on business, manufacturing, finance, etc. Minimum 10 years of experience in purchasing strategies and with a company exceeding $100 million in sales. PHYSICAL DEMANDS/WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is low. May be required to sit for long and/or extended periods of time. #INDCA

Arrow International/Powerhouse is looking for highly motivated individuals that are interested in helping veteran organizations. Arrow needs Sales and Marketing leaders that know how to build lasting business relationships. These positions will help deploy gaming products that will allow fraternal organizations achieve financial sustainability and continue to support their respective communities within the United States. Integrity, Trust and Work Ethic are a must for this position. Strong Communication Skills. Fantastic Personality. Veterans or familiarity with veteran organizations is a huge plus. Requirements: ACCOUNT EXECUTIVE - Territory Sales Representative Arrow International, Inc. is the world's largest producer and supplier of charitable and social gaming solutions. Arrow's products include consumables as well as electronic and other gaming equipment installed and operating in a wide array of social settings. With growth at a record pace, we are seeking to add key Sales talent in Cleveland, OH to support customers, as well as build and maintain new commercial business relationships. POSITION SUMMARY The Account Executive (AE) will identify, qualify and call upon customer prospects within the defined territory, establishing and closing commercial sales with prospects. The Account Executive is responsible for properly and effectively marketing and representing Arrow products and services to achieve target goals and meet defined revenue expectations. Ultimately, the AE is responsible for generating new leads, cultivating those leads and converting prospects into new business and revenue for the company within the territory. RESPONSIBILITIES Exercises discretion and independent judgment in establishing relationships with customers at properties within assigned territory, identifying the product(s) that will best satisfy the customers' needs and generates - closes sales accordingly. Develops a sales program that increases revenues and maintains margins that meet the defined short- and long-term goals of Arrow International, Inc. Identifies (and qualifies) new business opportunities and prospects for pursuit. Conducts prospect and customer cold calls - seeking to meet with key decision makers to both gather information and pitch Arrow products/services. Establishes and nurtures customer relationships through personal (on-site face-to-face) meetings and/or teleconferencing to identify the needs of the property and determine best solution for customers. Establishes trust and fulfills the customers' expectations. Develops and meets sales strategies and goals for profitable growth for current year plan. Meets and fully complies with all local, state, regulatory requirements as applicable to the business and customers. Meets and fully complies with all legal requirements for employers within the scope of the role and assigned territory, and quickly identifies any possible deficiencies to be addressed. Performs and complies with all assigned and required reporting, tracking and monitoring of performance - sales progress or results using agreed upon tools-systems. Provides updated forecasts and reporting, identifying sales opportunities and ongoing status of potential sales. Requirements QUALIFICATIONS Bachelor's degree with a concentration or focus on sales - marketing or relevant equivalent proven field sales or AE experience in lieu of a degree or academic credential. Must have and maintain a driving record in good standing. Minimum of 1 - 3 years of proven successful sales experience - calling on customers and closing sales. Preferred Gaming or Consumer Electronics industry experience - although solid sales experience or products and services are transferrable across industries. Possesses strong (demonstrated) communication and negotiation skills. Strong presentation skills and presences are required - along with an ability to size up and analyze situations - and effectively problem solve. Demonstrated ability to meet and exceed sales quotas Possesses an affable - pleasant temperament - with an authentic style and manner of building effective professional business relationships. Exhibits strong listening skills - and is inquisitive by nature to understand and process customers needs and requirements. Exhibits patience, a attention to detail, and a keen sense of customer service. Possesses the ability to think and reason independently on his/her own without close supervision. The selected candidate has the opportunity to earn a competitive pay arrangement consisting of a base salary and incentive compensation - where a substantial portion of compensation is incentive - sales performance based, as well as normal business travel reimbursement. Arrow also offers a full range of competitive employer sponsored employee benefits including medical, dental, vision, flexible spending account, life, disability, 401(k), and profit sharing plans. Arrow International, Inc. is an Equal Opportunity Employer. It is the policy of Arrow International, Inc. and all of its subsidiary companies and affiliates to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information or any other characteristic protected by law. Arrow International prohibits any such discrimination or harassment. Qualified MILITARY VETERANS are welcome and strongly encouraged to apply.

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Requirements SUMMARY OF ESSENTIAL FUNCTIONS * Responsible for integrating electronic systems, including hardware, software, and firmware. * Troubleshoot and repair computer hardware and software issues. * Ability to interpret site surveys and translate requirements to the integration process. * Exceeds customer satisfaction objectives as outlined by Arrow management. * Recommends and executes appropriate solutions in a timely manner. * Ability to gather trace information when troubleshooting systems problems. * Analyzes customer equipment problems in accordance with established performance standards. * Responsible for meeting shipping deadlines in relation to installation schedules. * Work closely with Product Support to diagnose problems and develop engineering changes when needed. * Monitor specifications of products in compliance with state regulatory agencies. * On-site installations, surveys, and support required when needed. * Assist customers on the configuration and programming of Arrow equipment. * Technical training on Arrow equipment for distributors and new employees. * Assist on writing technical manuals and web updates for new equipment. * Responsible for following up with customers promptly when needed. * Afterhours support on a on call rotation - when applicable PREREQUISITES * Minimum of 3 years education or commensurate experience in Windows based software installation and PC repair. * Competency in various software including MSOffice, Windows, Windows Server, VMware, Active Directory and WIFI technology * Competency in network technologies including the Cisco family * Working knowledge of electronic products and services. * Ability to read software and technical manuals. * Strong analytical and troubleshooting skills are imperative. * Excellent written and verbal communication skills. * Strong customer relation and phone skills. * Must be self-motivated to work independently without direct supervision. * Effective planning and organizational skills to efficiently manage time and work load. PREFERRED * Previous experience in customer technical support. * Prior experience in supporting electronic gaming devices. * Prior experience in supporting and installing proprietary software * Certification and 2 or more years of commensurate experience in network technologies. * Certification and 2 or more years of commensurate experience in computer repair WORKING CONDITIONS * Travel may be required on an occasional basis. * Overtime availability is required. EDUCATION * Associate degree or commensurate training in Computer Technology. #INDS&S

Job DescriptionDescription: Position Overview: Performs duties to accurately laminate materials to specification. Safely performs position specific responsibilities to ensure a high level of productivity, quality and internal and external customer service while adhering to all relevant company policies and procedures. Identifies and recommends process improvements to streamline and increase efficiency of existing programs. Essential Job Functions : · Set up, shut down, and maintain laminator machine according to manufacturer's specifications to meet daily production goals · Maneuver large loads of material into machine and out of machine frequently · Inspect each load of laminated products to ensure customer satisfaction Quality inspection procedures are to include: Fiber tear adhesion Adhesion consistency Image registration · Troubleshoot mechanical and process issues; take corrective action, such as making minor repairs or replacing parts, or escalate concerns appropriately as defined by the supervisor · Assist in training new operators by demonstrating tasks and providing guidance on processes and procedures · Detect and report faulty equipment, defective material, improper operations and unusual conditions to supervision, follow up with re-pairing equipment and using phone support as needed · Observe all prescribed safety rules and regulations and maintain work area in a neat and orderly condition · Adhere to company and departmental policies and rules as defined by the employee handbook or management · Perform other duties as assigned and work from written and verbal instruction #INDPF Requirements: Education Requirements: · High school diploma / GED equivalent Physical Requirements: Lifting (0-20 lbs) Frequently (34-67%) Lifting (21-50 lbs) Occasionally (1-33%) Carrying (0-20 lbs) Frequently (34-67%) Carrying (21-50 lbs) Occasionally (1-33%) Carrying (51+ lbs) Never (0%) Pushing/Pulling (0-20 lbs) Frequently (34-67%) Pushing/Pulling (21-50 lbs) Occasionally (1-33%) Pushing/Pulling (51+) Constantly (68-100%) Standing Constantly (68-100%) Sitting Never (0%) Bending at Waist/Crouching/Kneeling Occasionally (1-33%) Twisting Occasionally (1-33%) Reaching at or Below Shoulder Level Frequently (34-67%) Reaching Overhead Occasionally (1-33%) Gross Manipulation (seizing, holding, grasping, turning, etc.) Constantly (68-100%) Fine Manipulation (touching, picking, pinching, keyboarding, etc.) Occasionally (1-33%) Foot or Leg Control Never (0%) Driving Occasionally (1-33%) Climbing/Use of Ladder Frequently (34-67%) Other Skills/Abilities: · Limited working proficiency in English · Basic reading and math ability · Visual and hearing acuity · Ability to utilize hand tools, equipment, and materials as intended by manufacturer · Ability to prioritize tasks for production efficiency and quality · Availability to work overtime and different shifts as needed · Ability to work in a team setting and collaborate with peers · Strong mechanical aptitude with in-range Bennett Score Disclaimer: All positions offered at Arrow International are contingent upon required pre-employment background search results and successful completion of a pre-employment hair follicle drug test. The above statements are intended to describe the general nature and level of work performed by people assigned to this position and are subject to change at any time. They are not intended to be construed as exhaustive of all responsibilities, duties and skills required of employees with this position title. The Company does not offer tenured or guaranteed employment. Either the Company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This is called Employment at Will. This employment at will relationship exists regardless of any other written statements or policies documented elsewhere in company record or policy or any verbal statement to the contrary.

Job DescriptionDescription: Arrow International, Inc. is seeking to add an experienced Facilities Maintenance Technician within our manufacturing team based in Cleveland, OH. This position is integral in the production and distribution within world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products include consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. This position is based in Cleveland, OH Position Overview: Provides support to the facilities and maintenance team. Will be required to work inside the building and outside the building. May be required to work in inclement weather. Essential Functions: Perform simple facility maintenance as directed by management. Provide support to third party professionals including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair involving the maintenance of multiple buildings. Diagnose problems, replace or repair parts, test and make adjustments. Perform a variety of plumbing maintenance and carpentry functions, as directed. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Comply with safety regulations and maintain clean and orderly work areas. Possess strong interpersonal skills, including the ability to interact effectively with diverse personalities and individuals of all levels within and outside the organization. High energy level, comfortable handling multiple tasks in conjunction with day to day activities. Education, Experience and Skills Required: High school diploma/GED or trade school experience preferred. Ability to read and interpret blueprints a plus. Excellent communication skills. Resourceful and well organized. Requirements: Required Physical and Environmental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #ZR #INDPF

Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary We are looking for a dependable and motivated press operator to join our team! We have tremendous growth potential and opportunities for advancement. Primary Roles and Responsibilities Work from work orders, Schedules, First Articles, Database files, Ticket Tab Visuals, written and verbal instructions. (up to and including online service calls-with tech support) Change Databases, Blankets, impression paper, PIP, stock and perform first transfer and color calibration, daily. Check color, load press with specific type, size and color of paper stock, clean Bids, Ink reservoirs, wipe and clean press parts and cylinders. Check for registration, make choice of best print modes to run in according to colors/speed needs. Troubleshoot problems and take corrective action, make repairs or replace parts, notify supervision of difficulties. Exercise proper care in the use of tools, equipment and materials. Detect and report faulty equipment, defective material, improper operations and unusual conditions to supervision, follow up with re-pairing equipment and using phone support as needed Observe all prescribed safety rules and regulations and maintain work area in a neat and orderly condition. Control waste spoilage and printing errors. Coordinate information to other shift operations. Complete work in a timely fashion within time estimates. Advise press room management of potential issues. Adhere to company and departmental policies and rules. Develop and share knowledge of press operations with other crew and departmental personnel. Perform other duties as assigned Requirements: Experience and Education High school diploma / GED equivalent Experience in operations Excellent attention to detail Must be open to working overtime and different shifts Must be able to read, write, and speak English PHYSICAL DEMANDS/WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment may require hearing protection. May be required to sit for long and/or extended periods of time. Must be able to lift 20 to 40 lbs occasionally. #ZR #INDPF

Join the Fun at Arrow International! Arrow International is the world's #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe-and we're growing fast! We're building a winning culture that's all about teamwork, passion, and innovation. At Arrow, you're not just another employee-you're part of a high-performing team that's redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off-including a bonus week every July! If you're looking for a career that's exciting, meaningful, and full of opportunity-Arrow is the place to be. Manager, Finance & Business Intelligence We are seeking a strategic and results-driven Finance & Business Intelligence Manager to lead the integration of financial analytics and data-driven decision-making across the organization. This role serves as a key business partner, overseeing the design and delivery of BI solutions that provide actionable insights, improve financial visibility, and enhance performance management. The ideal candidate combines financial acumen with strong technical expertise in business intelligence tools and data analytics. Essential Job Functions • Lead the development and governance of financial analytics frameworks, including forecasting models, KPI dashboards, and performance reporting tools that support strategic and operational decision-making. • Apply retail analytics techniques to interpret sales, customer, market, and inventory patterns, translating findings into impactful business opportunities. • Oversee the design, implementation, and optimization of BI solutions leveraging platforms such as OneStream, Power BI, and Snowflake. • Partner with senior leaders across Finance, Sales, and Operations to define business requirements and translate them into analytical strategies that drive measurable outcomes. • Guide variance and trend analyses, providing insights and recommendations that inform strategic planning, budgeting, and forecasting. • Champion process automation and data scalability, ensuring reporting solutions are efficient, accurate, and repeatable. • Ensure data integrity and consistency across financial and operational systems by collaborating with IT and data engineering teams. • Support enterprise-wide initiatives by providing scenario modeling, financial insights, and analytics to inform business strategy. • Contribute to the design and management of data architecture, ensuring timely and reliable access to financial and operational data. Requirements Qualifications & Skills • Proven ability to synthesize complex data into clear, actionable business insights. • Strong leadership and communication skills, with experience presenting to senior management. • Demonstrated success managing multiple priorities in a fast-paced, data-driven environment. • Advanced proficiency in BI tools (e.g., Power BI, Tableau, Looker) and SQL-based data manipulation. • Deep understanding of financial modeling, performance analysis, and visualization best practices. • Experience working with cloud-based data platforms (e.g., Snowflake, Redshift, BigQuery). • High attention to detail, intellectual curiosity, and a proactive approach to problem-solving. Education & Experience • Bachelor's degree in Finance, Accounting, Economics, Data Analytics, Computer Science, or a related field. • 5+ years of progressive experience in financial analysis, business intelligence, or data analytics, with at least 2 years in a leadership or project ownership role. #INDCA

Job DescriptionDescription: Join one of the fastest-growing gaming companies in the industry, dedicated to delivering exceptional gaming experiences and driving innovation. We are looking for a dynamic and analytical Product Performance Manager to join our team. Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Overview: The Communication Leader will serve as the primary storyteller for our mission, driving public relations and publicity efforts. This role requires a great listener with exceptional writing skills to effectively communicate the needs of the community and the positive impact of our work through the charities we serve. The ideal candidate will actively engage in the field, capturing and sharing the stories of the individuals and organizations benefitting from our charitable initiatives. Additionally, this position will manage a gaming trade communication plan to keep the industry informed about company milestones, game releases, and other significant events. Requirements: If you are a passionate communicator with a knack for storytelling and a desire to advocate for community needs through charitable initiatives, we invite you to apply for the Communication Leader position. Job Title: Marketing Communication Leader Location: Cleveland Ohio Key Responsibilities: - Develop and implement a comprehensive communication strategy that aligns with the organization's mission and goals. - Craft compelling narratives that highlight the stories of the charities we support and the communities they serve, showcasing the impact of our work. - Engage with stakeholders in the field to gather and share stories that resonate with our audience and enhance our public image. - Manage public relations and publicity efforts, including press releases, media outreach, and relationship building with journalists and industry influencers. - Create and maintain a gaming trade communication plan to disseminate information about company milestones, new game releases, and newsworthy events to the gaming industry. - Collaborate with internal teams to ensure consistent messaging across all communication channels. - Monitor industry trends and news to keep the organization informed and relevant in the gaming community. Qualifications: - Bachelor's degree in Communications, Public Relations, Journalism, or a related field. - Proven experience in public relations, storytelling, and communication strategy development. - Exceptional writing and editing skills, with the ability to convey complex ideas clearly and engagingly. - Strong listening skills and the ability to empathize with diverse audiences. - Experience in the gaming industry or familiarity with charitable gaming is a plus. - Creative thinker with the capability to generate innovative ideas for communication and engagement. - Ability to work independently and collaboratively in a fast-paced environment. #INDS&S

Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Primary Roles and Responsibilities Analyze, design, and develop new systems Maintain, enhance and replace existing systems Participate in production support and problem resolution Test and debug programs for accuracy and functionality Participate in research and development of experimental designs and systems Self-motivated and self-managing, able to proactively identify work, handle tasks, and complete work without supervision Requirements: Experience and Education Bachelor's in computer science, Management Information Systems or related degree 7 + years of experience in software development Fluent in raw TCP/IP sockets with two-way API calls Experience in leading development teams in large projects Knowledge and experience of C# .Net Team-oriented interpersonal and communication skills Knowledge and experience in Object-Oriented development and design Analytical problem-solving skills Knowledge of Visual Studio .Net development tools Understanding of relational database, stored procedures, and data access methods Preferred Experience Agile Development Experience in the Casino/Charitable or Online Gaming industry Experience in systems designed for large numbers of users Microsoft development certifications Experience with installation packages Experience with service-oriented architecture Experience with Confluence, Jira and Bit Bucket suite of tools from Atlassian Experience with Windows and Linux operating systems Experience writing and maintaining user interface (UI) code using Windows Forms, WPF, HTML, or a similar technology Experience with ASP.NET, preferably Core, as well as modern HTML5, JavaScript or Typescript, and CSS PHYSICAL DEMANDS/WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is low. May be required to sit for long and/or extended periods of time.

Full-time Description The Director of Compensation will build and lead Arrow's compensation function and provide strategic oversight of the payroll team. This role is responsible for developing compensation structures, programs, and processes that support the company's growth, ensure internal equity, and maintain market competitiveness. This individual will report directly to the CFO and work closely with both HR and Finance to support compensation planning, bonus and merit cycles, job architecture, ranges and ratios, and headcount analytics. The Payroll Manager and Payroll Processor will manage day-to-day payroll operations, with this role providing leadership and alignment. The ideal candidate brings deep compensation expertise, strong analytical capabilities, and the ability to create and scale compensation frameworks in a fast-growing environment. Compensation Strategy & Program Development Build and implement Arrow's compensation framework, including job leveling, salary ranges, compensation ratios, and internal equity structure. Lead the annual merit and bonus planning cycles, including preparation of bonus files, compensation modeling, and collaboration with Finance and HR. Conduct ongoing market benchmarking and pay equity analyses to ensure competitive and fair compensation practices. Support performance review cycles with compensation guidance and recommendations. Provide leaders with clear, data-driven compensation insights to support hiring, promotions, and organizational planning. Develop compensation reports and models that support budgeting, headcount planning, and workforce strategy. Headcount Planning & Financial Alignment Conduct periodic headcount audits and partner with Finance on organizational structure, staffing models, and compensation forecasting. Ensure alignment between compensation programs and financial targets, including bonus/merit modeling and salary budget planning. Support reconciliation of payroll and headcount data with Finance each month. Leadership & Collaboration Lead, develop, and support the payroll team. Partner closely with HR, Finance, and business leaders to ensure compensation programs meet organizational needs. Present compensation strategy, recommendations, and insights to the CFO and senior leadership. Maintain the highest level of confidentiality and professionalism. Payroll Oversight Provide leadership and direction to the payroll function through the Payroll Manager and Payroll Processor. Ensure payroll practices remain accurate, compliant, and aligned with internal financial reporting needs. Support system upgrades, vendor evaluations, and process improvements at a strategic level. Oversee headcount, departmental coding, and payroll data consistency for budgeting and financial reporting. Requirements Bachelor's degree in Human Resources, Finance, Business Administration, or related field. 7+ years of compensation experience, with strong background in compensation design, modeling, and program development. 3+ years of leadership or team management experience. Working knowledge of payroll operations and payroll systems; ability to provide guidance without managing day-to-day processing. Strong analytical skills: advanced Excel required. Experience leading compensation cycles (merit, bonuses, job leveling, etc.). Excellent communication skills with the ability to influence and partner across departments. Ability to thrive in a fast-paced, high-growth environment. Demonstrated ability to manage confidential and sensitive information. #INDCA

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Overview: Product Support Inventory Specialist The Product Support Inventory Specialist plays a critical role in managing and maintaining optimal inventory levels to support efficient operations. This position acts as a key liaison between customer service and purchasing, ensuring timely procurement and accurate tracking of inventory. Responsibilities include performing regular inventory counts, reconciling discrepancies, receiving, and labeling incoming goods, and coordinating with warehouse teams for effective stocking and distribution. The specialist also monitors inventory data, generates reports for management, and helps establish inventory controls such as minimum and maximum stock levels. A strong focus on accuracy, organization, and adherence to safety and quality standards is essential in this role. Requirements: Position Overview: Product Support Inventory Specialist The Product Support Inventory Specialist plays a critical role in managing and maintaining optimal inventory levels to support efficient operations. This position acts as a key liaison between customer service and purchasing, ensuring timely procurement and accurate tracking of inventory. Responsibilities include performing regular inventory counts, reconciling discrepancies, receiving, and labeling incoming goods, and coordinating with warehouse teams for effective stocking and distribution. The specialist also monitors inventory data, generates reports for management, and helps establish inventory controls such as minimum and maximum stock levels. A strong focus on accuracy, organization, and adherence to safety and quality standards is essential in this role. Requirements Key Responsibilities: • Monitor and maintain current inventory levels, acts as a liaison in the purchase process between customer service and purchasing. • Support the company's S&OP process by contributing to accurate demand planning, forecasting, and inventory optimization. • Perform regular physical counts of inventory and reconcile discrepancies. • Develop and maintain parts planning strategies to align supply with customer and production demands. • Analyze inventory trends and interpret data to recommend adjustments to stock levels and replenishment cycles. • Update inventory records and reports in inventory management systems. • Receive, label, and store incoming goods properly and ensure they are recorded accurately. • Coordinate with warehouse staff to ensure efficient stocking and distribution of inventory. • Investigate and resolve inventory issues such as overstock, shortages, or damaged items. • Assist with cycle counts and full physical inventory audits. • Generate and analyze inventory reports for management review. • Sets and maintains min/max levels of department inventory. • Ensure compliance with safety, quality, and company standards in all inventory processes. #INDS&S #ZR

Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary Arrow International is seeking a Fleet Manager to effectively manage fleets of trucks and cars by building positive relationships and coaching drivers for success. The Fleet Manager will serve as supervisor for all company drivers, and work to achieve optimum driver and customer satisfaction. Primary Roles and Responsibilities Create and maintain professional relationships with over the road carriers and maintain cost-effective contracts. Build a specific strategic plan to drive Fleet performance. Coordinate and schedule maintenance and repairs to ensure reliability of the fleet. Execute a fuel conservation plan to reduce fuel usage and improve overall miles per gallon (MPG) Manage all regulatory compliance (DOT, EPA, etc.) Develop a plan to support routine and cost-effective maintenance Develop and execute a plan for delivery and recall of vehicles in the field. Build and sustain strong business relationships with Sales Teams to provide a fleet of safe, reliable, efficient vehicles. Experience leading and motivating a team. Requirements: Experience and Education Bachelor's Degree required 10+ years previous experience in Fleet Maintenance or Supply Chain Operations Previous experience leading a fleet of 500+ vehicles Intermediate computer systems knowledge Knowledge & experience with DOT guidelines Fleet or similar CMMS experience Ability to engage direct report group and effectively present in front of an audience. Effective interaction skills with Customers, Sales & Ops Demonstrated Change Management experience. Excellent writing and analytical skills Flexible - willingness to work off shifts, holidays, and weekends as necessary based on business need. Required to pass a drug and background pre-screen Required to hold a driver's license in good standing. 50% Travel required. PHYSICAL DEMANDS/WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is low. Frequent standing and walking Must be able to lift 20 pounds Must be able to wear PPE when required #INDCA

Full-time Description Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary The Senior Buyer must have negotiation and contract experience. This role reports to the Vice President. Primary Roles and Responsibilities Perform purchasing effectively to maintain stock at target levels. Control and manage material purchasing activities with the external suppliers of the company. Ensure the cost of products purchased is within the budget for production, NPD (New Product Development), and special projects. Establish a pleasant relationship with the important suppliers or those essential for the needs of the company. Improve methods of purchasing and sourcing, especially in relation to electronics and engineering, and cut short unnecessary expenditures. Improve lead times and coordination with NPD, traffic, and all necessary to ensure delivery schedules are met and service delays are prevented. Recognize new suppliers, negotiate terms, and supply agreements, rebates, discounts etc. Search for profitable options from the resources of procedures and systems available. Work under a Vice President to offer maximum support and guidance to achieve the set targets. Maintain awareness of procurement and materials concept. Negotiate and finalize dealings with the suppliers for diverse services and high-quality materials. Apply and understand MRP, MPS, BOM, Routes, etc. Verify accuracy of the data of BOM's, parts numbers, parts costs included in the MRP. Keep written documents updated. Perform handling costs and incoming freight. Requirements Experience and Education BA or BS with a focus on business, manufacturing, finance, etc. Minimum 10 years of experience in purchasing strategies and with a company exceeding $100 million in sales. PHYSICAL DEMANDS/WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is low. May be required to sit for long and/or extended periods of time. #INDCA

Arrow International/Powerhouse is looking for highly motivated individuals that are interested in helping veteran organizations. Arrow needs Sales and Marketing leaders that know how to build lasting business relationships. These positions will help deploy gaming products that will allow fraternal organizations to achieve financial sustainability and continue to support their respective communities within the United States. Integrity, Trust and Work Ethic are a must for this position. Strong Communication Skills. Fantastic Personality. Veterans or familiarity with veteran organizations is a huge plus. Title: State Manager - Charitable eGaming Department: Arrow eGaming Operations Reports To: Director of Sales Location: Virginia Position Summary: The State Manager for Charitable eGaming oversees all Arrow business activities within their assigned state. This leadership role is responsible for driving growth, ensuring compliance, and supporting Arrow's charitable partners through strategic account development, machine placement, and operational excellence. Requirements Requirements Position Summary: The State Manager for Charitable eGaming oversees all Arrow business activities within their assigned state. This leadership role is responsible for driving growth, ensuring compliance, and supporting Arrow's charitable partners through strategic account development, machine placement, and operational excellence. Key Responsibilities: Business & Growth Management * Oversee all aspects of Arrow's charitable gaming business within the assigned state, including account management, equipment placement, retention, and incremental growth. * Develop and execute organic growth strategies that align with Arrow's corporate goals and mission. * Monitor product and account performance to ensure clubs and charities are adopting and promoting Arrow's new game offerings. * Identify new opportunities to expand Arrow's presence and strengthen partnerships with charitable organizations. Sales Leadership & Team Development * Manage the daily activities, priorities, and performance of Account Executives within the state. * Conduct regular pipeline planning, KPI monitoring, and performance reviews. * Oversee team participation in board meetings and in-person engagements to ensure consistent relationship building and trust with key charity stakeholders. * Coach, recruit, train, and develop team members to ensure professional growth and alignment with Arrow's mission and values. * Build a high-performance culture focused on results, integrity, and long-term relationships with charitable partners. Distributor Collaboration & Alignment * Build and maintain strong, collaborative relationships with Arrow's affiliated consumable business distributors within the state. * Conduct regularly scheduled updates and review meetings to track progress, align goals, and ensure collaboration between Arrow Account Executives and distributor teams. * Identify any signs of non-engagement or disconnect early and take proactive steps-such as joint ride-alongs or field visits-to rebuild and strengthen relationships. * Establish clear KPIs and touchpoint metrics for engagement and performance between Arrow teams and affiliated distributors to ensure accountability and shared success. Operational & Financial Accountability * Maintain a rolling forecast and establish annual and quarterly goals for revenue generation, incremental placement, and account retention. * Monitor and report on activity metrics and financial performance to ensure business targets are achieved. * Implement structure, discipline, and compliance as foundational elements of state operations. * Monitor expenses, marketing reimbursement and any reductions in revenue requests. Compliance & Governance * Ensure adherence to all state gaming regulations and Arrow's corporate policies. * Promote ethical conduct and operational integrity in all business dealings with charities, distributors, and partners. Qualifications: * 5+ years of experience in sales leadership, account management, or operations - preferably within charitable gaming, amusement, or related industries. * Proven track record in team leadership, business growth, and strategic planning. * Strong analytical, communication, and relationship-building skills. * Ability to travel throughout the assigned state as needed. Compensation & Rewards: * Competitive base salary * Percentage override on Account Executive sales incentive plans * Performance-based bonuses and growth incentives * Comprehensive benefits package #INDS&S

Full-time Description The Production Supervisor - Electronics is responsible for overseeing the day-to-day operations of the electronic and electro-mechanical assembly lines that support our E-Gaming product portfolio. This includes hands-on leadership of hourly associates, ensuring daily production goals are met, maintaining product quality, and driving a clean, organized, and continuous-improvement-focused environment. This role requires strong technical understanding of electrical/electronic assembly processes and the ability to guide a team through fast-paced production while maintaining high safety, quality, and performance standards. Key Responsibilities Supervise 10+ hourly associates and oversee the daily production schedule for electronic and electro-mechanical assembly. Plan, organize, assign, and direct daily production tasks, ensuring work is completed efficiently and with high attention to quality. Manage equipment returns, repairs, RMAs, warranty credit processing, and service part inventory. Collect and maintain serial number records for all outgoing equipment. Partner with Materials Management to maintain proper raw materials, WIP, and finished goods levels. Work with Cycle Count and Finance teams to support inventory accuracy and annual physical inventory. Enforce departmental standards including productivity, safety, time studies, and documented processes. Drive continuous improvement, productivity techniques, and organized work habits (6S/5S). Conduct performance management for line associates: evaluations, discipline, coaching, cross-training, and development planning. Partner with HR to interview, hire, and onboard new team members. Ensure work areas meet cleanliness and organization expectations consistent with 6S standards. Enforce OSHA and company safety requirements at all times. Perform hands-on tasks when needed and lift assemblies of 15-20 lbs. Utilize Office 365 applications for reporting, communication, and documentation. Promote teamwork, communication, and accountability across the department. Other duties as assigned by management. Requirements 5+ years of experience supervising at least 10 direct reports in an electronics or electro-mechanical assembly environment. Strong understanding of production flow, electronic/mechanical assembly processes, and manufacturing operations. High attention to detail, quality control practices, and continuous improvement mindset. Leadership experience including coaching, mentoring, and developing hourly associates. Associate's or Bachelor's degree in an Electronics, Electrical Engineering Technology, Mechatronics, or related technical field strongly preferred. Experience with ISO 9001, Lean, Continuous Improvement, or Six Sigma methodologies preferred. Experience with inventory control, serial tracking, RMAs, and production documentation systems preferred. Ability to work onsite full-time in a fast-paced, hands-on production environment. #INDPF

Full-time Description Position Overview: Performs duties to accurately laminate materials to specification. Safely performs position specific responsibilities to ensure a high level of productivity, quality and internal and external customer service while adhering to all relevant company policies and procedures. Identifies and recommends process improvements to streamline and increase efficiency of existing programs. Essential Job Functions : · Set up, shut down, and maintain laminator machine according to manufacturer's specifications to meet daily production goals · Maneuver large loads of material into machine and out of machine frequently · Inspect each load of laminated products to ensure customer satisfaction Quality inspection procedures are to include: Fiber tear adhesion Adhesion consistency Image registration · Troubleshoot mechanical and process issues; take corrective action, such as making minor repairs or replacing parts, or escalate concerns appropriately as defined by the supervisor · Assist in training new operators by demonstrating tasks and providing guidance on processes and procedures · Detect and report faulty equipment, defective material, improper operations and unusual conditions to supervision, follow up with re-pairing equipment and using phone support as needed · Observe all prescribed safety rules and regulations and maintain work area in a neat and orderly condition · Adhere to company and departmental policies and rules as defined by the employee handbook or management · Perform other duties as assigned and work from written and verbal instruction #INDPF Requirements Education Requirements: · High school diploma / GED equivalent Physical Requirements: Lifting (0-20 lbs) Frequently (34-67%) Lifting (21-50 lbs) Occasionally (1-33%) Carrying (0-20 lbs) Frequently (34-67%) Carrying (21-50 lbs) Occasionally (1-33%) Carrying (51+ lbs) Never (0%) Pushing/Pulling (0-20 lbs) Frequently (34-67%) Pushing/Pulling (21-50 lbs) Occasionally (1-33%) Pushing/Pulling (51+) Constantly (68-100%) Standing Constantly (68-100%) Sitting Never (0%) Bending at Waist/Crouching/Kneeling Occasionally (1-33%) Twisting Occasionally (1-33%) Reaching at or Below Shoulder Level Frequently (34-67%) Reaching Overhead Occasionally (1-33%) Gross Manipulation (seizing, holding, grasping, turning, etc.) Constantly (68-100%) Fine Manipulation (touching, picking, pinching, keyboarding, etc.) Occasionally (1-33%) Foot or Leg Control Never (0%) Driving Occasionally (1-33%) Climbing/Use of Ladder Frequently (34-67%) Other Skills/Abilities: · Limited working proficiency in English · Basic reading and math ability · Visual and hearing acuity · Ability to utilize hand tools, equipment, and materials as intended by manufacturer · Ability to prioritize tasks for production efficiency and quality · Availability to work overtime and different shifts as needed · Ability to work in a team setting and collaborate with peers · Strong mechanical aptitude with in-range Bennett Score Disclaimer: All positions offered at Arrow International are contingent upon required pre-employment background search results and successful completion of a pre-employment hair follicle drug test. The above statements are intended to describe the general nature and level of work performed by people assigned to this position and are subject to change at any time. They are not intended to be construed as exhaustive of all responsibilities, duties and skills required of employees with this position title. The Company does not offer tenured or guaranteed employment. Either the Company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This is called Employment at Will. This employment at will relationship exists regardless of any other written statements or policies documented elsewhere in company record or policy or any verbal statement to the contrary.