Leader jobs at Gallagher

; The Healthcare HEDIS Reporting Lead implements Healthcare Effectiveness Data and Information Set (HEDIS) project plan and meets all requirements of ;National Committee for Quality Assurance ( NCQA) and regulatory reporting, which includes project monitoring, data collection, quality control, and final reporting. This role applies both business knowledge and technical expertise to supports HEDIS strategies, goals, and initiatives at corporate and plan level. **Work Schedule:;** + Remote. + Monday through Friday from 8:00a EST to 5:00p EST. ; **Responsibilities:;** + ;Develop and manage the annual HEDIS project plan inclusive of HEDIS based regulatory reporting for the enterprise. + Support HEDIS onsite audit. + Facilitates relationship with Medical Record Review (MRR) vendor for all technical aspects of annual MRR projects. + Represents HEDIS team in collaboration with internal departments for HEDIS improvement. + Supports HEDIS Road Map and all other documents required by auditors. + Ensures all data sent to HEDIS software vendor are accurate and meet HEDIS reporting timeline. + Ensures all HEDIS supplemental data sources are represented and reported accurately for data completeness. + Improves HEDIS reporting process by leading ongoing "lessons learned" processes for internal operational improvement. + Provides managerial guidance to HEDIS Analysts and HEDIS Analysts Sr.'s with meeting deliverables. + Leads ongoing enhancements to the department's HEDIS analytics offerings and solutions. + ;Effectively translates goals into actionable work plans for individual staff. + Deals proactively and tactfully with difficult customers, viewing such situations as opportunities to continually build stronger working relationships. + Adjusts readily to changing priorities and assignments, and manages staff workload accordingly.; **Education & Experience** + Bachelor's Degree required in Business Management and/or Information Systems + Minimum 3 years working experience in the healthcare industry. + Minimum 1 year of Project Management and HEDIS knowledge required. + Strong SQL and big data / cloud programming skills preferred. + Extensive knowledge of Microsoft Office. + Ability to manage multiple, complex projects with strict deadlines. + Excellent verbal and written communication skills. + Attention to detail and strong organizational skills. Your career starts now. We're looking for the next generation of health care leaders. At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you. Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at ************************** . **Our Comprehensive Benefits Package** Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more. As a company, we support internal diversity through: Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

About Us Specialty Program Group (SPG) is a leading specialty insurance platform dedicated to delivering innovative insurance solutions that meet the diverse needs of our portfolio of businesses and their clients. We are the wholesale & MGA division of HUB International. SPG acts in a holding company capacity, acquiring best-in-class specialty businesses to operate independently under discrete brands (portfolio of companies). We have grown from 5 employees to over 1100+ and $5+B Premium in just 10 years and we're just getting started. Job Overview As SPG continues to scale we need to align our wholesale brokerage operations in a way that recognizes that we are a $1B+ (and rapidly growing) wholesale brokerage company and develop all the resources, tools, best practices and policies and procedures that would exist of a broker of that size. This will allow each wholesale brokerage business and operation within the group to maximize its potential, learn from the expertise of others and put each of them in a position to scale their operations. The Wholesale Divisional Leader will collaborate with each business with a focus on executive coaching, succession planning, M&A targeting, sales leadership, talent recruiting & carrier relations. The leader will establish best practices by developing/investing in resources, exchanging ideas, and managing and monitoring performance across all wholesale brokerage operations. The position reports to the President and EVP of SPG. This executive will lead the wholesale distribution of SPG's niche programs, aligning resources, building best practices, and fostering collaboration across locally managed businesses. The role is focused on maximizing performance, enhancing market visibility, and supporting entrepreneurial innovation across the division. The individual specialties will continue to be locally managed, but we will strive to raise the bar in terms of expectations and benchmarks for success, providing the necessary resources and expertise to help them achieve their goals. Key Responsibilities * Strategic Leadership & Market Development * Develop and execute the division's strategic roadmap for SPG specialty products. * Identify new program opportunities and distribution channels to drive growth. * Lead M&A efforts for new specialty program businesses, including tuck-ins and standalone acquisitions. * Create frameworks to incentivize entrepreneurial teams and foster innovation. * Operational Excellence & Performance Management * Organize and align divisional capabilities to support scalable operations. * Build and implement best practices, tools, and performance benchmarks across SPG businesses. * Collaborate with IT, Finance, Product Development, and Operations to support data-driven decision-making and optimize program performance. * Monitor KPIs and ensure consistent execution across all specialty program entities. * Relationship Management & Business Development * Cultivate strong relationships with retail brokers, MGAs, and carrier partners. * Represent SPG programs in the marketplace, enhancing visibility and differentiation. * Expand geographic reach and penetrate underserved markets through strategic partnerships. * Develop resource and pipeline of recruiting top talent to the organization * Leadership & Talent Development * Lead and mentor a high-performing team across multiple specialty verticals. * Support the growth and development of emerging leaders within the division. * Foster a collaborative, accountable, and entrepreneurial culture. Qualifications * Bachelor's degree in Business, Risk Management, or related field (MBA preferred). * 15+ years of experience in insurance, with a focus on specialty programs and wholesale distribution. * Proven leadership experience in managing complex, multi-entity operations. * Experience in MGA development, M&A, and entrepreneurial environments. * Strong strategic planning, communication, and relationship-building skills. * Ability to work effectively in a matrixed organization and lead through influence. * Additional Details * Travel Requirement: Approximately 25% * Preferred Attributes: * Experience with SPG's product portfolio or similar specialty program structures. * Familiarity with digital platforms and data strategy in insurance. * High emotional intelligence and executive presence. JOIN OUR TEAM Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. Department Sales Required Experience: More than 15 years of relevant experience Required Travel: Up to 25% Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Job Title: Palantir Platform Lead Department: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Palantir Platform Lead - Center of Excellence to lead and scale our enterprise Palantir program from the ground up. Based in Atlanta or Austin, this senior technical leader will own the full Palantir platform-Foundry, AIP, Ontology, integration, and governance-to transform how core insurance-broker workflows operate with data, analytics, and AI. Responsibilities: Own and execute the strategic roadmap for Palantir Foundry + AIP across the enterprise. Build and lead the internal Palantir Center of Excellence (CoE), including Platform Engineering, Permissions, and Support teams. Define enterprise-wide architecture and integration patterns for data ingest, pipeline management, Ontology evolution, and downstream interoperability. Implement and maintain a robust identity and permissions model across Foundry and AIP, including Restricted Views, RBAC, and SSO integrations. Own Ontology governance: design and evolve canonical data models, manage change processes, and assure business alignment. Oversee technical compliance: audit logging, data residency, retention, egress, encryption, and regulatory review (GLBA, CCPA, GDPR, NAIC). Monitor and optimize platform costs across compute, storage, and AIP tokens; implement FinOps dashboards and controls. Lead platform enablement and adoption: internal training, onboarding, certification, and documentation. Stand up and operate platform-level support services, runbooks, and incident response workflows. Partner with Palantir Forward Deployed Engineers on delivery, testing, product feedback, and roadmap shaping. Requirements Required Qualifications 8+ years in technical leadership roles across data platforms, infrastructure, or cloud systems. 3+ years of direct experience with Palantir Foundry (and preferably AIP), including hands-on configuration of Control Panel, pipelines, Ontology, permissions, and integrations. Expertise in Python, PySpark, SQL, distributed data processing, and CI/CD for data workflows. Cloud engineering experience (AWS, Azure, or GCP), including VPC setup, storage/IAM, and networking. Track record of delivering secure, scalable identity integrations (SAML/OIDC, Okta, Azure AD). Demonstrated success running technical programs in regulated domains (insurance, finance, healthcare). Proven leadership of cross-functional teams, vendors, and technical governance processes. Preferred Qualifications Direct experience with Palantir AIP (model hosting, token management, inference cost optimization). Familiarity with insurance domain systems: policy/placement/claims workflows, actuarial data. Experience running enablement programs, platform support tiers, and developer onboarding at scale. Success partnering with platform vendors on roadmap, contracts, and escalation resolution. Education and Experience: Required Qualifications Bachelor's degree in Computer Science, Data Engineering, Information Systems, or equivalent hands-on experience. Deep platform ownership experience across data pipelines, integration, and governance. Preferred Qualifications Master's degree (CS/Data Science or MBA). Palantir Foundry / AIP certifications. Cloud professional certifications (AWS, Azure, GCP). Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Benefits and Perks: Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email *******************. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at ************************************* #LI-onsite #BI-onsite Welcome, your new opportunity awaits you.

Combined Insurance, a Chubb Company, is seeking an Agency Leader in Houston, TX to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! JOB Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective new Independent Agents as needed. Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support AC and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies High School Degree or equivalent required, college degree preferred Ability to use Microsoft Office and tablet at intermediate level. An active professional network is required Obtaining a valid Life, Accident and Health license prior to employment date

About Us Specialty Program Group (SPG) is a leading specialty insurance platform dedicated to delivering innovative insurance solutions that meet the diverse needs of our portfolio of businesses and their clients. We are the wholesale & MGA division of HUB International. SPG acts in a holding company capacity, acquiring best-in-class specialty businesses to operate independently under discrete brands (portfolio of companies). We have grown from 5 employees to over 1100+ and $5+B Premium in just 10 years and we're just getting started. Job Overview As SPG continues to scale we need to align our wholesale brokerage operations in a way that recognizes that we are a $1B+ (and rapidly growing) wholesale brokerage company and develop all the resources, tools, best practices and policies and procedures that would exist of a broker of that size. This will allow each wholesale brokerage business and operation within the group to maximize its potential, learn from the expertise of others and put each of them in a position to scale their operations. The Wholesale Divisional Leader will collaborate with each business with a focus on executive coaching, succession planning, M&A targeting, sales leadership, talent recruiting & carrier relations. The leader will establish best practices by developing/investing in resources, exchanging ideas, and managing and monitoring performance across all wholesale brokerage operations. The position reports to the President and EVP of SPG. This executive will lead the wholesale distribution of SPG's niche programs, aligning resources, building best practices, and fostering collaboration across locally managed businesses. The role is focused on maximizing performance, enhancing market visibility, and supporting entrepreneurial innovation across the division. The individual specialties will continue to be locally managed, but we will strive to raise the bar in terms of expectations and benchmarks for success, providing the necessary resources and expertise to help them achieve their goals. Key Responsibilities * Strategic Leadership & Market Development * Develop and execute the division's strategic roadmap for SPG specialty products. * Identify new program opportunities and distribution channels to drive growth. * Lead M&A efforts for new specialty program businesses, including tuck-ins and standalone acquisitions. * Create frameworks to incentivize entrepreneurial teams and foster innovation. * Operational Excellence & Performance Management * Organize and align divisional capabilities to support scalable operations. * Build and implement best practices, tools, and performance benchmarks across SPG businesses. * Collaborate with IT, Finance, Product Development, and Operations to support data-driven decision-making and optimize program performance. * Monitor KPIs and ensure consistent execution across all specialty program entities. * Relationship Management & Business Development * Cultivate strong relationships with retail brokers, MGAs, and carrier partners. * Represent SPG programs in the marketplace, enhancing visibility and differentiation. * Expand geographic reach and penetrate underserved markets through strategic partnerships. * Develop resource and pipeline of recruiting top talent to the organization * Leadership & Talent Development * Lead and mentor a high-performing team across multiple specialty verticals. * Support the growth and development of emerging leaders within the division. * Foster a collaborative, accountable, and entrepreneurial culture. Qualifications * Bachelor's degree in Business, Risk Management, or related field (MBA preferred). * 15+ years of experience in insurance, with a focus on specialty programs and wholesale distribution. * Proven leadership experience in managing complex, multi-entity operations. * Experience in MGA development, M&A, and entrepreneurial environments. * Strong strategic planning, communication, and relationship-building skills. * Ability to work effectively in a matrixed organization and lead through influence. * Additional Details * Travel Requirement: Approximately 25% * Preferred Attributes: * Experience with SPG's product portfolio or similar specialty program structures. * Familiarity with digital platforms and data strategy in insurance. * High emotional intelligence and executive presence. JOIN OUR TEAM Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. Department Sales Required Experience: More than 15 years of relevant experience Required Travel: Up to 25% Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees. Primary Responsibilities: The Market Leader (ML) is the most senior executive leader within a specified Market (Office) of the firm. Collaborating with operating company President, Sales Leader (SL), Practice Leaders (PL) and Division Directors (DDs) (collectively, Growth Leaders), the ML drives sales resource planning, revenue opportunities, retention strategies and develops marketing and sales plans articulated in an annually updated Market Growth Plan. Key Responsibilities: Provide exceptional service (brokerage, risk advisory, risk consulting) to retain clients. Develop and maintain carrier and vendor relationships. Recruit, train, and develop Market talent leveraging the L&D leader, talent acquisition partner and SMEs across the company. Generate thought leadership content (personally or as assigned to the team) and represent the Market publicly. Formulate and execute a Market business plan. Collaborate with the M&A team on tuck-in acquisitions. Achieve a target of 10% year-over-year organic growth for the Market. Detail: Generate consistent personal new business activity. Collaborate with Growth Leaders on new business meetings, meeting prep and RFP responses to drive prospective sales to conclusion. Work with Marketing and Communications to develop sales collateral and campaign materials. Recruit, train, and mentor market focused sales staff as per the annual business plan. In conjunction with Growth Leaders, develop action plans to enhance performance and productivity of underperforming sales personnel. Regularly collaborate with the Sales Leader. Commit to the growth described in the Market Growth Plan. Build a talent pipeline for every role within the Market and create a succession plan for the Market. Share expertise with team members and catalog knowledge for firm-wide access. Identify Market changes and develop new products/services to meet client needs. Publicize the firm's expertise and seek relevant speaking opportunities. Prospect target agencies for acquisition with the M&A team. Maintain awareness of competitive landscape, expansion opportunities, customers, and relevant industry developments. Work with Client Service Team Leaders and Client Executives to retain existing accounts in addition to generating new business. In addition, assist these colleagues with cross sales and up sales. Perform annual performance reviews for direct reports in coordination with other leaders. Leadership Skills: Team-building capability. Credibility with clients and colleagues. Strong interpersonal and communication skills. Commitment to leadership and motivation. Open-mindedness and flexibility. Financial acumen to manage practice group finances. Strong sales acumen. Humility. Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.

Combined Insurance, a Chubb Company, is seeking an Agency Leader in the Dallas/Forth-Worth area to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! Job Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective new Independent Agents as needed. Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support AC and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies High School Degree or equivalent required, college degree preferred Ability to use Microsoft Office and tablet at intermediate level. An active professional network is required Obtaining a valid Life, Accident and Health license prior to employment date

Company:MarshDescription: We are seeking a talented individual to join our Marsh team as a Claims Advocate. This role will be based in Philadelphia. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Claims Advocate, you will provide expert coverage and claims strategy advice to clients facing complex coverage issues. You will be part of a collaborative team dedicated to delivering innovative solutions and supporting clients through every stage of the claims process. We will count on you to: Advise clients on coverage and claims strategy for highly complex issues, assisting with claims preparation. Identify appropriate policies and analyze notifications to provide solutions for future risks. Lead the claims process for clients, including detailed claim review meetings and strategy discussions. Liaise with insurers and advisors on complex queries and policy coverage discussions. Develop thought leadership materials and draft client communications, including claims calculations and correspondence. What you need to have: Bachelor's degree required. 5+ years of experience in claims advocacy, insurance, or related field. Demonstrated expertise in coverage analysis and claims strategy. Excellent communication, analytical, and client relationship management skills. What makes you stand out: Advanced knowledge of commercial insurance products and claims processes. Experience developing thought leadership and client-facing materials. Proven ability to lead complex claims processes and collaborate across teams. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Description This is a clinical position where the incumbent is held to high professional standards. The Lead Clinician will provide direct Behavioral Health services to program, complete required clinical documentation, and casework. The Lead Clinician will provide education to residents about recovery and other disorders that will guide and offer support in the development of adaptative skills and behaviors necessary to recover from their substance use. The Lead Clinician will complete administrative documentation as required. ESSENTIAL & CORE FUNCTIONS: 1. Provides direct service in intake, completes Biopsychosocial data, including that which relates to clients' mental and physical health, substance use /addiction behaviors and assesses their readiness for treatment 2 Completes assessments, 302 crisis support, group/individual, and family therapy. 3. Collaborates with staff, psychiatrists, and residents in developing and coordinating treatment plans in accordance with participant interests and desires. 4. Completes individual treatment/recovery plans every 90-days and other clinical documentation to maintain clinical records in compliance with regulatory and Agency requirements including crisis and discharge plans. 5. Completes administrative documentation as required by Agency guidelines including daily documentation and case notes. 6. Completes request for information, informational summaries and other correspondence as required. 7. Assess other functional, behaviors and life skill needs that may impede recovery and make referral to appropriate supports. These may include job placement services, educational services, intensive case management and support groups. 8. Participates in staff meetings, in-service training, staff development and clinical case conferences as required. 9. Community visitation supports such as hospitals, crisis centers etc. Supports community outings and events to assist residents with their recovery goals. 10. When applicable, recommends and makes appropriate referrals to other programs within and outside the Agency; completes all program documentation forms including incident reports. 11. Travels on a minimal basis to assist clients with their recovery goals. 12. Attends all scheduled supervision sessions with immediate supervisor or designee. ADDITIONAL RESPONSIBILITIES: 1. Attend clinical team meetings 2. Schedule consistent meetings with Psychiatrist and Program Director 3. Receive a minimum of 18 hours of training per year 4. Participate in biweekly supervisions 5. Attend all mandatory trainings 6. Attend regularly scheduled staff meetlngs 7. Support overall program development 8. Support maintaining a safe and open environment. 9. Attend and be part of Special Events and Projects 10. Performs other duties and special projects as assigned, Requirements 1. Master's Degree from an accredited college or university in Social Work, Psychology, Sociology, or any area of Human Services, which includes a practicum in a health or human service agency required. 2. 3 years of experience performing individual and group therapy required; Preferred experience in behavioral healthcare or substance abuse setting. 3. Valid PA criminal check, FBI clearance and PA child abuse clearance required, COMPETENCIES & PERSONAL CHARACTERISTICS 1. Strong clinical skills. 2. Excellent oral and written communication skills, 3. Experience working with the adult population who have Substance Abuse, SMI, Cooccurring illness/DA and forensics and trauma. 4. Ability to complete clinical and administrative documentation as required by agency standards. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: 1. The individual is to be supervised by the Program Director. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, taste or smell, The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; while performing this job, the employee is exposed to weather conditions prevalent at the time, The noise level in the work environment is usually moderate. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability

This is a clinical position where the incumbent is held to high professional standards. The Lead Clinician will provide direct Behavioral Health services to program, complete required clinical documentation, and casework. The Lead Clinician will provide education to residents about recovery and other disorders that will guide and offer support in the development of adaptative skills and behaviors necessary to recover from their substance use. The Lead Clinician will complete administrative documentation as required. ESSENTIAL & CORE FUNCTIONS: 1. Provides direct service in intake, completes Biopsychosocial data, including that which relates to clients' mental and physical health, substance use /addiction behaviors and assesses their readiness for treatment 2 Completes assessments, 302 crisis support, group/individual, and family therapy. 3. Collaborates with staff, psychiatrists, and residents in developing and coordinating treatment plans in accordance with participant interests and desires. 4. Completes individual treatment/recovery plans every 90-days and other clinical documentation to maintain clinical records in compliance with regulatory and Agency requirements including crisis and discharge plans. 5. Completes administrative documentation as required by Agency guidelines including daily documentation and case notes. 6. Completes request for information, informational summaries and other correspondence as required. 7. Assess other functional, behaviors and life skill needs that may impede recovery and make referral to appropriate supports. These may include job placement services, educational services, intensive case management and support groups. 8. Participates in staff meetings, in-service training, staff development and clinical case conferences as required. 9. Community visitation supports such as hospitals, crisis centers etc. Supports community outings and events to assist residents with their recovery goals. 10. When applicable, recommends and makes appropriate referrals to other programs within and outside the Agency; completes all program documentation forms including incident reports. 11. Travels on a minimal basis to assist clients with their recovery goals. 12. Attends all scheduled supervision sessions with immediate supervisor or designee. ADDITIONAL RESPONSIBILITIES: 1. Attend clinical team meetings 2. Schedule consistent meetings with Psychiatrist and Program Director 3. Receive a minimum of 18 hours of training per year 4. Participate in biweekly supervisions 5. Attend all mandatory trainings 6. Attend regularly scheduled staff meetlngs 7. Support overall program development 8. Support maintaining a safe and open environment. 9. Attend and be part of Special Events and Projects 10. Performs other duties and special projects as assigned, Requirements 1. Master's Degree from an accredited college or university in Social Work, Psychology, Sociology, or any area of Human Services, which includes a practicum in a health or human service agency required. 2. 3 years of experience performing individual and group therapy required; Preferred experience in behavioral healthcare or substance abuse setting. 3. Valid PA criminal check, FBI clearance and PA child abuse clearance required, COMPETENCIES & PERSONAL CHARACTERISTICS 1. Strong clinical skills. 2. Excellent oral and written communication skills, 3. Experience working with the adult population who have Substance Abuse, SMI, Cooccurring illness/DA and forensics and trauma. 4. Ability to complete clinical and administrative documentation as required by agency standards. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: 1. The individual is to be supervised by the Program Director. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, taste or smell, The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; while performing this job, the employee is exposed to weather conditions prevalent at the time, The noise level in the work environment is usually moderate. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability

Who We Are

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking a Strategic Distribution Leader which is a pivotal role in driving business performance with key brokers and agents across the Glatfelter Programs landscape. They will engage with the highest impact producers to plan, develop, manage and track their portfolios. This role will be partnered with Underwriting, Claims, Operations etc, with the goal of driving profitable growth across the organization. This role will have a set US territory. We are open to location at this time. Key Responsibilities Manage assigned agencies and distribution partners to achieve Glatfelter's financial goals. Develop clear, quantitative, and qualitative KPIs to measure success, promote profitable growth, and expand the desired mix of business. Work with the Glatfelter Underwriting Leaders to create and execute distribution plans and initiatives at both a national and local level. Ensure seamless connectivity between the teams. Partner with AIG counterparts to ensure visibility and integration of business plans. Analyze internal and external reports, data, and portfolio information to assess opportunities and measure success over time. Disseminate broker data to underwriting teams to help them understand the regional landscape and target specific offices and producers efficiently. Leverage data to drive growth of new and existing key brokers offices. Proactively identify opportunities to promote Glatfelter's programs and expand the desired mix of business with existing partners. Promote the use of Glatfelter Brokerage Services with smaller independent brokers who are looking for wholesale solutions for business that falls outside of Glatfelter Programs appetite. Plan and host engagement activities, including in-person visits and events, to deepen relationships and provide product education to key partners. What We're Looking For Bachelors Degree, MBA or equivalent preferred Minimum of 7 years in the Financial Services Industry, with at least 3 years in a Distribution, Sales or Relationship Management role. Relationship management skills, ability to liaise with counterparts at all levels across key partners from their leadership teams to their producing brokers and agents. Strategic thinker with a desire for execution and demonstrate willingness to take on challenges and lead through change. Data driven and able to interpret systems and tools to inform business decisions. Must be able to collect and consolidate data to manage performance and develop initiatives. Excellent communication, facilitation, and stakeholder management skills. Collaborative, diplomatic, and influential project management approach. Must be able to work well in a team as well as independently. Business acumen to address ambiguity, drive clarity. Work performed in an office environment including interaction with people and technology while sitting or standing for extended periods of time. The office environment may also include light to moderate noise caused by phones, printers, typing, talking etc. Visual ability to read from the computer screen and printed materials Willingness and ability to travel up to 40% of the working time. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodation to job applicants and employees with physical or mental disabilities. If you believe you need reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodation will be determined on a case-by-case basis. Job Grade: 12

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. MARKETING ASSOCIATE, PAID SEARCH LOCATION: Hybrid 3 days in the office per week, 2 days remote, with flexibility. PREFERRED - Chevy Chase, MD NYC GEICO is seeking a Marketing Associate, Paid Search. This individual will be an integral part of GEICO's performance media team which is comprised of an internal paid search team that develop and execute paid search campaigns. This role will support day-to-day execution including keyword research, ad copy testing, bid strategies, budget optimizations, and reporting, while learning to connect search performance to business outcomes (quotes, revenue). The ideal candidate brings strong platform fluency, curiosity, and a test-and-learn mindset. Collaboration and confidence will be critical to the success of this role. Our marketing organization is rapidly evolving and integrating new functions - so it's important you are comfortable with a high level of interoperability across various internal and external teams to produce solutions as well as developing new methods. This role reports into the Manager, Performance Marketing. KEY RESPONSIBILITIES: Assist in building, launching, and maintaining paid search campaigns across Google Ads and Microsoft Advertising to drive results. Conduct ongoing keyword research, expansion, and negative keyword management to optimize traffic quality and reduce unqualified clicks. Write, test, and refine ad copy and extensions to improve click-through and conversion rates. Monitor campaigns daily and adjust bids, budgets, audiences, and targeting strategies to achieve efficiency goals such as cost-per-quote and policy acquisition growth. Perform search query analysis to uncover new opportunities, improve targeting, and eliminate wasted spend on irrelevant terms. Pull, QA, and analyze performance data to provide actionable insights and clear recommendations to stakeholders. Track daily and monthly spend, ensuring campaigns remain within allocated budgets while consistently meeting key performance metrics. Collaborate with cross-functional teams (SEO, analytics, creative, media) to align strategies, minimize channel cannibalization, and maximize overall marketing impact. Stay up to date on Google and Microsoft Ads updates, industry regulations, and emerging search marketing trends relevant to the insurance sector. Maintain clean account structures, process checklists, and testing roadmaps to ensure best practices are followed. KEY QUALIFICATIONS: Bachelor's Degree 2-3+ years of experience in PPC and digital marketing Mastery of SA360 and Google Ads (AdWords) Performance marketing mindset to work toward goals and targets. Strong analytical skills for keyword research, data analysis, and performance tracking Excellent communication skills, both written and verbal, for collaboration and reporting CORE COMPETENCIES: Consistently delivers against key performance goals such as quote volume, cost-per-quote, ensuring paid search directly contributes to policy growth. Manage competing deadlines and shifting business priorities, focusing on the optimizations that drive the greatest impact for lead quality and acquisition efficiency. Identify performance issues early, analyze root causes, and recommend clear, testable solutions that improve quote flow and reduce wasted spend. Communicate performance insights in simple, actionable terms and collaborate effectively with analytics, SEO, and creative teams to ensure an integrated approach to customer acquisition. Takes ownership of their campaigns, proactively seek opportunities to improve results, and adapt quickly to industry changes, platform updates, and evolving business needs. NICE TO HAVE: Familiarity with large-scale budgets Agency experience, especially in insurance vertical Conversion tracking setup, such as floodlight tags SEO knowledge Understand of performance metrics beyond clicks, such as LTV or multi-touch attribution LOCATION: Hybrid 3 days in the office per week, 2 days remote, with flexibility. PREFERRED - Chevy Chase, MD NYC #LI-MA1 Annual Salary $82,000.00 - $129,150.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job Responsibilities and Requirements Our team is looking for a talented API Lead to be part of the Matrix development team. We build enterprise class, 24x7, hosted solutions to service hundreds of thousands of end-users. As an API Lead, you will be leading to help shape and deliver on a strategy to build broad use of Matrix Platform's web services directly with customers and our ecosystem of system integrators and solution providers. At Matrix, you will work alongside Enterprise Architects, DevOps, Software Engineers and Product Owners in an agile environment building modern software solutions at scale. * Liaison between product, architecture, and development team members. * Works directly with product owners to ensure stories contain the right balance of technical direction, best practices, and level of detail. * Coordinates projects with Engineering and Operations team to reduce impact on application development teams, including build-out of new development environments. * Drives continuous improvement through coaching, pair programming, code review processes, and round table discussions. * Instills strong focus and best practices for creation and maintenance of high-quality deliverables. * Ensure compliance with Architectural guidelines/governance. * Ensure compliance with Security guidelines/governance. * Communicates effectively with senior leadership and other development teams. Required Knowledge, Skills, Abilities and/or Related Experience * Bachelor's degree in Engineering or similar area of concentration preferred * 5+ years of experience as an API Lead with hands on experience leading large scale technology modernization projects * Strong Communication and Presentation skills * Passion for building scalable, secure, and high performing applications * Experience with API Gateways * Experience implementing API Service architectures (e.g., REST) * Experience with API design standards, patterns, best practices (e.g., Swagger, Microservices etc.) * Experience with applying security best practices to API platforms (e.g., OAuth, TLS, throttling, etc.) * Strong hands-on experience with languages like Java, Python, and JavaScript * Experience with AWS technologies and services such as S3, DynamoDB, EC2, EMR, CloudWatch, CloudFormation, Lambda, Glue ETL, etc. * Experience working in a PaaS, SaaS and IaaS environment * Experience with OWASP and secure coding best practices * Experience working with Employee Resource Planning tools. Workday experience is a plus. Ability to Travel: Up to 10% The expected hiring range for this position is $101,850.00 - $146,850.00 annually. This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. Work location may be flexible if approved by the Company. What We Offer At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset-you. That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing. Our Benefits: * An annual performance bonus for all team members * Generous 401(k) company match that is immediately vested * A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account * Multiple options for dental and vision coverage * Company provided Life & Disability Insurance to ensure financial protection when you need it most * Family friendly benefits including Paid Parental Leave & Adoption Assistance * Hybrid work arrangements for eligible roles * Tuition Reimbursement and Continuing Professional Education * Paid Time Off - new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service. * Volunteer days, community partnerships, and Employee Assistance Program * Ability to connect with colleagues around the country through our Employee Resource Group program Our Values: * Integrity * Empowerment * Compassion * Collaboration * Fun EEO Statement Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications. #LI-Remote #LI-MR2

The AVP, Healthy Paws Customer Care Lead will develop and execute the company's customer-centric strategies, including optimization of Healthy Paws outsourced customer service functions. This role is responsible for visioning and executing comprehensive, multi-channel experience service strategies to ensure seamless integration across customer service touchpoints. This role also oversees ALL third-party vendor operations, including claims across call and email support channels, ensuring an exceptional customer experience while meeting business goals. This role will drive performance through data, accountability, and continuous improvement initiatives, while also partnering with the Learning & Development team and Quality Assurance team to assist in building a scalable quality assurance program. This role will report directly to the AVP of Quality, Training and Process Excellence. Primary Responsibilities: Strategic Leadership Provide leadership and strategic oversight for all outsourced customer care operations, including call and email support. This includes vendor management, forecasting and capacity planning, NPS and CSAT performance and implementation, and quality assurance. Define and execute a comprehensive, multi-channel customer service and experience strategy aligned with business objectives. Lead collaboration with internal stakeholders across operations, product, technology, and marketing to align customer service strategies with overall business goals. Map and optimize the customer journey across all service touchpoints to reduce friction, improve self-service and enhance customer experience. Operational Oversight Responsible for driving the strategic shift of additional work to vendor partners, with the goal of reducing reliance on internal escalation and streamlining processes for our agent partners. Responsible for ensuring vendor accountability to contractual obligations and reducing costs where applicable. Responsible for owning and reporting on all key performance metrics related to vendor-managed calls, emails and tasks-providing insight into what is being done, why, and how it aligns with the Healthy Paws goals. Develop and maintain strong relationships with third-party vendors to ensure performance targets, SLAs, and KPIs are consistently met or exceeded. Develop, manage, and refine customer experience metrics, including NPS, CSAT, First Contact Resolution (FCR), Average Handling Time (AHT), Abandonment Rate, Wait-Queue Time, and Average Speed of Answer (ASA). Oversee the development and execution of a comprehensive quality and assurance program that evaluates agent performance, customer satisfaction, compliance, and brand alignment. Oversee assistance in forecasting and verifying contract details across outsourced teams to ensure staffing aligns with customer demand and service level targets. Transformation and Innovation Lead initiatives to enhance the customer journey through process optimization, automation, technology adoption, and quality improvements. Drive innovation and transformation strategies in partnership with business and IT teams to ensure seamless integration of digital tools and channels. Leverage data and analytics to uncover customer insights, measure success and identify continuous improvement opportunities. Talent Development Lead, mentor, and develop internal teams responsible for vendor management and quality assurance. Lead, mentor and develop talent to support customer experience organization. 5+ years insurance industry experience focused on customer-facing experiences and operations, preferred. Bachelor's degree required. Experience in leading cross-functional transformative initiatives, including process development and improvement, with the ability to manage multiple projects simultaneously. Proven track record in delivering operational excellence and value to internal and external customers. Proven track record in developing talent including but not limited to developing training plan based on individual and business needs. Ability to lead change by understanding the business vision and strategy and developing and executing tactical objectives. Ability to influence key operational and technology decisions through personal integrity, expertise, and business acumen. Collaborative leadership style with a focus on outcomes and innovation.

Full-time Description We are seeking a dedicated and compassionate Lead Behavioral Health Technician to join our mental health services team. In this vital role, you will oversee daily operations, support clinical staff, and ensure the delivery of high-quality care to individuals experiencing behavioral health challenges. If you are passionate about making a positive impact and have strong leadership skills, we invite you to apply and become part of our supportive and growth-oriented organization. Full-time shift available: Daytime shift - 7am to 7pm (12hr rotating schedule) Below are a few job duties to expect as a Behavioral Health Tech: Responsible for all aspects of the day-to-day operation of the facility in the absence of the facility Administrator. On-call rotation every 3 weeks. Responsible for all office duties as assigned by the administrator. Supervise and coordinate the activities of behavioral health technicians to ensure effective service delivery Ensure the safety and well-being of all residents at all times. Assist with cooking and serve meals. Follow the facility menu as posted. Responsible for completing items listed on the facility Chore Sheet as directed by the administrator. Responsible for assuring all residents are treated with dignity and respect.. Daily chart documentation Be familiar with The Wood Group's policy and procedures to include employee handbook. What Our Company Offers: Healthcare Dental Vision Retirement ( 4% matching) Vacation/PTO Paid Training Providing behavioral health services to the Mental Health Community of Texas since 1980. Our behavioral health services have been designed to meet the needs of individuals with severe and persistent mental illness. We have worked hard to develop partnerships with local Community Centers and other agencies to provide quality services. The Wood Group staff is trained to provide caring and compassionate services to the clients involved in our programs. We work as a team with the Community Centers or other agencies to provide services to clients so they can return to productive daily living in their community. All The Wood Group subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. The Wood Group subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Requirements - High school diploma or equivalent; additional education or certification in behavioral health preferred - Proven experience working in behavioral health or mental health settings - Leadership or supervisory experience is highly desirable - Strong understanding of behavioral health treatment principles and techniques - Excellent communication, interpersonal, and problem-solving skills - Ability to remain calm and professional in high-pressure situations - Knowledge of confidentiality and privacy regulations (e.g., HIPAA) - Valid driver's license and reliable transportation may be required Salary Description $19.00 per hour

Are you eager to take command of your career and conquer exciting new challenges? ServiceLink, the unrivaled leader in the mortgage industry, is in search of a proven leader with demonstrated success and a sound knowledge base to fill the position of Team Lead, Doc Audit. The ideal candidate must possess a strong dedication to creating value for customers and rigorously promote our distinguished Serve First culture. If you thrive as an inspirational and motivating force behind high team performance, we encourage you to apply today. There may never be a better time to join ServiceLink, where the demand for exceptional commitment is rewarded with unlimited potential for self-directed growth. **This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. Candidates must be within reasonable commuting distance of the Moon Twp., PA office and be willing and able to work in-office on a daily basis. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Process and review all closing related documentation to meet company, client, vendors and borrower requirements · Be responsible for maintaining optimal levels of a Doc Audit Department including auditing incoming and outgoing client documentation packages and meeting the daily operational goals of a team within the department · Serve as the primary contact within the team for any requests or issues · Monitor and review employee time and attendance and conduct employee counseling sessions WHO YOU ARE You possess … · Exceptional customer service skills · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · Excellent verbal and written communication skills Responsibilities · Review work-in-progress reports to ensure completion of assigned work for all team members · Proficient in ServiceLink operating systems and internal search engines · Communication with outside agencies, clients and borrowers · Research and resolve discrepancies · Print reports from established databases · Maintain accurate records and logs · Review all documentation for 100% accuracy · Knowledge of client, vendor and borrower requirements · Perform duties and responsibilities in a timely manner · Maintain open communication with other team members and team leader · Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner · Confirm team's adherence to client time requirements · Take responsibility for the teams' accuracy, efficiency, timeliness, and completion of duties · Monitor and review employee time and attendance and conduct employee counseling sessions as needed · Make suggestions to assist with building and maintaining morale · Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members · Adhere to company policies and procedures · Meet production goals and quality standards as set by management · Perform all other duties as assigned Qualifications · High School diploma or equivalent preferred · Typing/Data Entry skills, 45 wpm with a 95% accuracy rate · Possess good communication and customer service skills · Knowledge of Windows software applications · Prior experience as a team member or experience in the real estate, banking, or vendor management industry · Knowledge of real estate terminology · Knowledge of real estate closing document recording process · Must possess good organizational skills, ability to handle multiple tasks simultaneously

Company:MercerDescription: We are seeking an experience Health Actuary to join our Actuarial and Financial Consulting teams at Mercer. This hybrid role (minimum of 3 days in the office) can be located an any of our office locations across the United States. As a Senior Lead Health Actuarial Consultant, you will manage client projects focused on employers' health benefits strategies, including financial projections, plan design optimization, and renewal negotiations. You will also serve as a primary financial contact for clients while providing direction to analysts and associates. We will count on you to: Lead routine client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and other projects related to underwriting health and welfare insurance. Review data analyses conducted by junior staff to ensure actuarial accuracy, proper use of models, and support their professional development. Perform and review complex analyses and cost projections using tools like Excel, SAS, and other software, with potential specialization in healthcare-related insurance areas. Draft and review client reports and presentations to summarize findings, recommend strategies, and propose solutions or plan designs. Handle day-to-day client interactions, resolve project-related questions, and guide junior team members in client management. Assist senior team members in business development efforts by identifying growth opportunities and supporting responses to proposals. Contribute to the development of intellectual capital and expand knowledge of health insurance actuarial services and products. What you need to have: BA/BS degree in actuarial science, math, statistics, finance, economics, or a related field required. Minimum 8 years' experience working in an actuarial field, with health and benefits consulting experience Proven progress to obtaining your ASA designation Client facing experience Strong analytical skills and working knowledge of Microsoft Office-Word, Excel, and PowerPoint. What makes you stand out: Experience in health benefits actuarial consulting. ASA credentialed Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Application will posted through December 8. Apply Now! #MERHBUS Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.The applicable base salary range for this role is $117,000 to $234,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Company:MarshDescription: Marsh Advisory provides leading risk expertise and advanced analytics based on unrivalled data, and our dynamic solutions fully adapt to your business goals. Our insights and advice help lower your cost of risk, improve performance, and implement new strategies to expand what is possible for your business, helping you keep ahead of risk. Advisory is seeking candidates for the following position based in one of the Marsh offices: Senior Consultant What can you expect? To succeed in this role, you will be expected to provide advice on risk mitigation, fire protection solutions and coordinate client service independently or in combination with clients and Marsh colleagues in support of client objectives. You will makes technical recommendations on design of protection systems, manage loss prevention program execution, research, data collection and documentation to provide guidance to clients You will also visit client sites to produce comprehensive property site evaluation reports in accordance with national/HPR guidelines. The duties will extend to creating complex presentations/slides and extracts and summarizes key insights for senior client management that drive changes and risk improvement at client sites. That will entail being up-to-date on industry trends, technical changes around property risk issue to improve client's business environment and risk management programs To support that work you will need experience with developing pricing for consulting projects, and support the development of service proposals with management to improve profitability and efficiency What is in it for you? A company with a strong brand, with experience developing solutions for todays and tomorrow's toughest challenges A culture of internal mobility, diversity, inclusion, and collaboration Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations Flexible work opportunities for work/life balance Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service We will count on you to: Act independently to drive the development of large project proposals to expand client base Lead complex and/or unique projects for clients to provide exceptional results Work along with other property risk consultants to provide engineering based results for clients Travel up to 25% of the time What you need to have: Bachelor's degree or equivalent; Minimum 5 to 10 years managing large accounts Highly Protected Risk background and/or FM Global experience Positive can do attitude with good communication skills What makes you stand out? Ability to consult with others Ability to work in collaborative environments Strong reporting and writing skill set Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.