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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $40,028 | $19.24 |
| 2 | Washington, DC | $39,143 | $18.82 |
| 3 | Boston, MA | $38,178 | $18.35 |
| 4 | Minneapolis, MN | $37,122 | $17.85 |
| 5 | San Diego, CA | $37,047 | $17.81 |
| 6 | New York, NY | $36,743 | $17.66 |
| 7 | Fair Lawn, NJ | $36,136 | $17.37 |
| 8 | Glastonbury, CT | $35,655 | $17.14 |
| 9 | Providence, RI | $35,134 | $16.89 |
| 10 | Rolling Meadows, IL | $35,067 | $16.86 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $98,908 | $48 | - |
| 2 | Customer Account Executive | $85,355 | $41 | - |
| 3 | Customer Service Senior Associate | $83,350 | $40 | - |
| 4 | Telesales Representative | $77,498 | $37 | - |
| 5 | Outbound Sales Representative | $75,625 | $36 | - |
| 6 | Customer Care Consultant | $72,709 | $35 | - |
| 7 | Service Consultant | $71,888 | $35 | - |
| 8 | Customer Relationship Specialist | $68,947 | $33 | - |
| 9 | Service Officer | $68,693 | $33 | - |
| 10 | Telephone Service Adviser | $65,678 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Travelers Companies | $38,250 | $18 | 2 |
| 2 | Allied Insurance Brokers | $37,366 | $18 | - |
| 3 | Risk Placement Services | $36,561 | $18 | - |
| 4 | RPS First Premium | $35,038 | $17 | - |
| 5 | North Alabama Insurance | $34,240 | $16 | 1 |
| 6 | National American Insurance | $34,197 | $16 | - |
| 7 | Hylant | $34,006 | $16 | 17 |
| 8 | Unum | $33,456 | $16 | 7 |
| 9 | Liberty Mutual Insurance | $33,453 | $16 | 209 |
| 10 | Partners Advantage Insurance Services | $33,156 | $16 | - |
| 11 | Old Republic International | $32,877 | $16 | - |
| 12 | Aon | $32,582 | $16 | 5 |
| 13 | Victory Insurance | $32,159 | $15 | - |