Front Desk Concierge jobs at Artis Senior Living - 2805 jobs

Responsible for clerical duties, communication, reception duties, and transport of residents. Management of resident personal accounts as assigned. na EDUCATION: Minimum: • High school graduate Preferred: • Medical terminology. LICENSE: PROFESSIONAL CERTIFICATIONS: WORK EXPERIENCE: Minimum: • Related experience Preferred: • Clerical/secretarial, including computer experience preferred. • Exposure to health care environment SKILLS: Minimum: • Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner. • Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling. • Excellent interpersonal, communication (written and oral and organizational skills. • Computer literacy Preferred: • Experience with Microsoft Office products including word, excel and power point.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for providing personalized assistance and support to patients, families, and visitors by providing a range of services and ensuring that patients' non-medical needs are met. Qualifications Provide personalized assistance and support to patients, families, and visitors. * Offer guidance and information regarding hospital services, amenities, visiting hours, and general hospital procedures. * Coordinate and arrange patient transportation within the hospital, such as wheelchair assistance or escorting patients to different departments or diagnostic areas. * Serve as a liaison between patients, their families, and hospital staff. * Assist patients in navigating appointment scheduling, rescheduling, or cancellations * Greet and assist visitors, providing information about visiting hours, policies, and amenities. * Coordinate the provision of comfort items and amenities to patients, such as blankets, pillows, or reading materials. * Provide assistance and support during the discharge process, ensuring that patients and their families have the necessary information, instructions, and resources for a smooth transition from the hospital to their home or care facility. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree Yes Licenses and Credentials Experience Customer Service Experience 1-2 years preferred or Healthcare Experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of hospital services, departments, and procedures. * Familiarity with appointment scheduling systems and hospital software. * Excellent interpersonal and communication skills, with a compassionate and empathetic demeanor. * Strong organizational abilities and attention to detail. * Proficiency in using computer systems, communication tools, and relevant software. * Ability to handle confidential and sensitive information with integrity. Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

, 3 days oniste, 2 day remote. Monday - Friday 9am - 5:30pm schedule. The selected individual for this position will be required to reside and work within New England (MA, ME, NH, CT, RI, VT). Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international patients and families/escorts. This role serves as a warm, professional, and genuine welcome to our guests and aims to ensure all questions and/or concerns are tended to with the highest level of service. Partnering with Dana-Farber Cancer Institute and Brigham and Women's International Office teams the International Patient Concierge provides exceptional customer service, and maintains language appropriate navigation, effective communication, and culturally sensitive understanding/knowledge to all international stakeholders engaging with the program. This role achieves patient experience and business objectives through managing a broad portfolio of patients, and personally customizing each interaction to create exceptional, world class experiences that encompass Dana-Faber Cancer Institute (DFCI)'s standard of compassion and excellence. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities** + Acts as primary point of contact for international oncology patients/escorts at DFCI through the entirety of their care, ensuring seamless coordination of concierge needs, such as local short- and long-term lodging, air and ground transportation, and banking, religious, diet and cultural tourism accommodations. + Develops and maintains key external business relationships with hotel/accommodation partners, local banking partners, ground transportation partners, etc. to continually improve offerings, maintain quality, and ensure stakeholder satisfaction. + Develops and maintains strong professional relationships and communication with DFCI and BWH key stakeholders including International Patient Center, interpreter/ambassadors, referral sources, staff, patients, and families to continually improve operations, maintain quality, and ensure satisfaction. + Develops, interprets, affects, and maintains Standard Operating Procedures (SOPs) in collaboration with leadership. + Carries out major assignments in conducting the operations of the international office business through managing extensive patient portfolios. + Manages the development and maintenance of resources for patients, including materials regarding lodging accommodations, airlines, local restaurants, services, and attractions . + Independently troubleshoots problems expeditiously and uses discretion to determine when to escalate to other key stakeholders. + Greets visitors and callers, handles their inquiries, and directs them to the appropriate person. + Serves as on-call, after-hours contact to provide international patients assistance with the coordination of concierge needs outside of regular business hours as needed. + Is key collaborator on the development and implementation of programmatic initiatives to optimize operations and programmatic development. + Runs reports, monitors status of requests, and follows-up as necessary using individual and system tools to ensure seamless service. Strives to meet defined service levels and key performance indicators and standards. + Collaborates with fellow international team members to ensure seamless coverage and task management in times of full and partial staffing levels; This may include assisting with requesting, tracking, organizing, or otherwise managing new or established patient needs and performing tasks that are typically the responsibilities of peers. + Participates in training new hires. + Participates in, initiates, and manages follow up items for meetings including but not limited to individual and international team, care team, embassy, medical advisor, and patient/family/escort meetings. + Other duties and responsibilities as required. **Knowledge, Skills and Abilities** + Strong analytical, decision making and time management skills. + Exceptional computer skills and knowledge of Microsoft Office (operating systems, word processing, database, electronic mail, Internet, spreadsheet), Customer Relationship Manager (CRM) tools. Knowledge of Epic preferred. + Strong problem-solving skills including the ability to resolve complex issues on behalf of the providers and the patients. + Exceptional customer service skills including the ability to deescalate and resolve patient concerns. + Exceptional oral and written communication skills including email etiquette. + Strong critical thinking and process improvement skills. + Ability to relate to and collaborate with a varied workforce and patient base in a highly matrixed organization. + Ability to relate to patients from varied countries and backgrounds, and to respond to their needs demonstrating a great deal of cultural awareness and sensitivity. + Ability to manage multiple priorities and meet deadlines in a fast-paced environment. + Ability to handle sensitive and confidential information discreetly. + Ability to adapt to changing priorities and champion change within peers. + Highly motivated, independent, and capable of performing in a fast-paced environment. + Team player. **Minimum Job Qualifications** + High school diploma required; Bachelor's degree preferred. + 3 years of administrative and/or customer service experience required, preferably in a healthcare setting. + Bilingual or Multilingual preferred; Knowledge of Arabic strongly preferred. **License/Certification/Registration Required:** None **Supervisory Responsibilities:** No **Patient Contact:** Yes, this position entails patient contact and communication, both by phone, video conference and in person. Age of population served is primarily adult. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $51,400.00 - $59,100.00

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for providing personalized assistance and support to patients, families, and visitors by providing a range of services and ensuring that patients' non-medical needs are met. Qualifications Provide personalized assistance and support to patients, families, and visitors. -Offer guidance and information regarding hospital services, amenities, visiting hours, and general hospital procedures. -Coordinate and arrange patient transportation within the hospital, such as wheelchair assistance or escorting patients to different departments or diagnostic areas. -Serve as a liaison between patients, their families, and hospital staff. -Assist patients in navigating appointment scheduling, rescheduling, or cancellations -Greet and assist visitors, providing information about visiting hours, policies, and amenities. -Coordinate the provision of comfort items and amenities to patients, such as blankets, pillows, or reading materials. -Provide assistance and support during the discharge process, ensuring that patients and their families have the necessary information, instructions, and resources for a smooth transition from the hospital to their home or care facility. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree Yes Licenses and Credentials Experience Customer Service Experience 1-2 years preferred or Healthcare Experience 1-2 years preferred Knowledge, Skills and Abilities - Knowledge of hospital services, departments, and procedures. - Familiarity with appointment scheduling systems and hospital software. - Excellent interpersonal and communication skills, with a compassionate and empathetic demeanor. - Strong organizational abilities and attention to detail. - Proficiency in using computer systems, communication tools, and relevant software. - Ability to handle confidential and sensitive information with integrity. Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Moorings Park is looking for a Concierge. The Concierge greets those entering the facility, validates and communicates the nature of their visit and completes a variety of administrative assignments. The Concierge ensures the highest level of resident satisfaction by providing services and information the residents request within the guidelines of the community. This position proactively anticipates the needs of the residents so a solution can be offered before requested, personalizing the delivery of the service to meet the specific needs of each resident. Contributions: Acknowledge and greet all residents, guests and team members with utmost courtesy and urgency. Ensure visitors sign in; validate the nature of their visit and notify resident or team member of the visitor. Provide high levels of resident engagement. Answer phones and other communication devices promptly and transfer messages to the appropriate party. Handle inquiries and release information in accordance with established policies and procedures. Clearly communicate emergency information including fire, severe weather, missing person) to residents, guests and team members using community procedure. Perform administrative tasks for supervisor, residents and guests as requested. Receive and ensure distribution of mail and other deliveries to the appropriate residents or department. When desk coverage is available, deliver packages and perishables to resident homes. Be knowledgeable of local current attractions or events and offer recommendations and personal services that may include, but not limited to, restaurant reservations, recreation requests, doctor appointments, floral orders, dry cleaning, etc., for residents and visiting guests. The information provided may include maps, literature, and other materials. Remind residents of scheduled reservations and other events. Maintains RSVP list for resident and partner events. Assist residents with sign-up sheets and filling out community forms. Responsible for accepting reservations for use of rooms and for guest rooms per community procedure. Submits work orders, housekeeping requests and IT request as needed. Responsible for keeping work area clean, orderly, and safe at all times. Open and close the concierge desk and properly secure all files, keys, and equipment. Receive inquiries and release information in accordance with established policies and procedures. Practice exemplary public relations and customer service with all contacts, to enhance the positive image of Moorings Park. Maintain awareness of the community residents and interactions and report any abnormal behaviors or concerns immediately to a supervisor or transitions team. Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures. Obtain knowledge and demonstrate the principles of Moorings Park, person directed care and successful aging philosophies and their inherent core values of commitment, respect, compassion, dedication, teamwork, and quality. Team members will support, actively participate, and act in accordance with the principles of the Moorings Park service culture and be familiar with and fluent in the language and service pillars of Moorings. Job Requirements: Excellent oral and written communication skills in the English language required High school diploma or equivalent Hospitality or customer service experience preferred. Must have the ability to follow written and oral instructions. No experience is required. A willingness to learn is needed. Ability to provide exceptional hospitality services & skilled in service-recovery. During emergencies or natural disasters may be required to be on duty for the duration of the disaster. Moorings Park Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best workplaces through a culture of compassionate care for both our residents and our partners.

Pay Transparency: $18.00 - $22.00 per hour (DOE) Role and Responsibilities The Fitness Concierge is a key support role within the Personal Training team, responsible for ensuring smooth operations on the fitness floor and delivering exceptional service to members and guests. This individual will actively assist with greeting new clients, equipment usage, and maintaining an organized and welcoming gym layout. Additional responsibilities include scheduling member orientations, responding to facility-related inquiries, and promoting personal training services by selling packages. The Fitness Concierge is expected to create a positive and supportive environment, fostering an excellent fitness experience for all members. Job Responsibilities Essential Functions Fitness Floor Management: * Manage the fitness floor, ensuring it is clean, safe, and orderly by performing tasks like picking up loose items (towels, water bottles, etc.), cleaning equipment, racking weights, and maintaining organized small equipment storage * Assist and educate members on the safe and correct use of cardio and weight training equipment * Ensure any safety issues on machines (towels, bags, loose parts, etc.) are cleared promptly * Teach and assist members with machine adjustments and registration, including use of matrix and Technogym machines * Ensure fitness rooms are stocked and clean (wipes, tissues, towels, etc.) * Perform routine cleaning and maintenance of gym equipment and supports opening/closing duties Customer Service and Member Relations: * Greet members and guests with a warm welcome and answers facility-related questions * Respond to member feedback and issues in a timely and effective manner, escalating when necessary * Provide tours of the fitness facilities to new or prospective members * Assist members with using the club app to sign up for group exercise classes and navigate other services Sales and Personal Training: * Promote and sell personal training packages, making recommendations based on member goals, health history, and preferences * Generate leads for personal training, schedules lead generation activities, and supports trainer development * Process payment transactions for personal training sessions and updates the list of active clients monthly * Audit the personal trainer calendars for discrepancies on a monthly basis Fitness Program Development & Support: * Assist in the implementation of new fitness programs/classes * Support and encourage members to meet their fitness goals, creating an environment conducive to achieving personal fitness milestones * Assist with onboarding new trainers, including walkthroughs of gym setup, booking workouts, and equipment orientation Administrative and Operational Support: * Answer the phone in a friendly, helpful manner, directing calls to the appropriate department as needed * Maintain and update administrative documents, such as sops for concierge responsibilities, personal training purchases, and service requests * Utilize scheduling tools to manage trainer availability, book sessions, and ensure the team meets member needs. * Handle injury, illness, and security incident reporting * Alert the operations staff to repairs and maintenance needs in the club * Submit work order requests for service technicians Member Retention and Outreach: * Assist the fitness director with new member outreach and follow-up with infrequent users * Develop relationships with members and encourages referrals * Serve as a point of contact for new member acquisition and retention interactions Collaboration: * Collaborate with all May Center departments to maintain facility operations and interdepartmental efficiency Other Functions * Attend Active Wellness site meetings and trainings * Perform various administrative and housekeeping duties as needed * Cover the welcome desk as required * Perform any other duties assigned by the supervisor

Pay Transparency: $18.00 - $22.00 per hour (DOE) Role and Responsibilities The Fitness Concierge is a key support role within the Personal Training team, responsible for ensuring smooth operations on the fitness floor and delivering exceptional service to members and guests. This individual will actively assist with greeting new clients, equipment usage, and maintaining an organized and welcoming gym layout. Additional responsibilities include scheduling member orientations, responding to facility-related inquiries, and promoting personal training services by selling packages. The Fitness Concierge is expected to create a positive and supportive environment, fostering an excellent fitness experience for all members. Job Responsibilities Essential Functions Fitness Floor Management: Manage the fitness floor, ensuring it is clean, safe, and orderly by performing tasks like picking up loose items (towels, water bottles, etc.), cleaning equipment, racking weights, and maintaining organized small equipment storage Assist and educate members on the safe and correct use of cardio and weight training equipment Ensure any safety issues on machines (towels, bags, loose parts, etc.) are cleared promptly Teach and assist members with machine adjustments and registration, including use of matrix and Technogym machines Ensure fitness rooms are stocked and clean (wipes, tissues, towels, etc.) Perform routine cleaning and maintenance of gym equipment and supports opening/closing duties Customer Service and Member Relations: Greet members and guests with a warm welcome and answers facility-related questions Respond to member feedback and issues in a timely and effective manner, escalating when necessary Provide tours of the fitness facilities to new or prospective members Assist members with using the club app to sign up for group exercise classes and navigate other services Sales and Personal Training: Promote and sell personal training packages, making recommendations based on member goals, health history, and preferences Generate leads for personal training, schedules lead generation activities, and supports trainer development Process payment transactions for personal training sessions and updates the list of active clients monthly Audit the personal trainer calendars for discrepancies on a monthly basis Fitness Program Development & Support: Assist in the implementation of new fitness programs/classes Support and encourage members to meet their fitness goals, creating an environment conducive to achieving personal fitness milestones Assist with onboarding new trainers, including walkthroughs of gym setup, booking workouts, and equipment orientation Administrative and Operational Support: Answer the phone in a friendly, helpful manner, directing calls to the appropriate department as needed Maintain and update administrative documents, such as sops for concierge responsibilities, personal training purchases, and service requests Utilize scheduling tools to manage trainer availability, book sessions, and ensure the team meets member needs. Handle injury, illness, and security incident reporting Alert the operations staff to repairs and maintenance needs in the club Submit work order requests for service technicians Member Retention and Outreach: Assist the fitness director with new member outreach and follow-up with infrequent users Develop relationships with members and encourages referrals Serve as a point of contact for new member acquisition and retention interactions Collaboration: Collaborate with all May Center departments to maintain facility operations and interdepartmental efficiency Other Functions Attend Active Wellness site meetings and trainings Perform various administrative and housekeeping duties as needed Cover the welcome desk as required Perform any other duties assigned by the supervisor Qualifications Qualifications and Education Requirements Provide exceptional customer service to potential and existing members Be a club ambassador, knowledgeable about all club services and programs Maintain positive and on-going relationships that support the member experience Be a team player and show a willingness to learn new things. Must be detail oriented, organized and highly responsive with a commitment to customer service Strong verbal communication skills Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness and wellness industry AED/CPR/First Aid Certified Proof of citizenship or legal status Willing to obtain National Personal Training Certification(s) preferred (see approved Certification, Licenses and Permits list) as well as modality specific certifications as required by role (if applicable) Physical and Working Conditions Ability to take the responsibility for the health and safety of others Ability to stand for several hours in a same shift; ability to lift 25 lbs Fitness club environment Must follow OSHA and Active Wellness safety standards This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Active Wellness LLC is an equal opportunity employer.

Join, stay, and grow with Benchmark. Connect with your calling! Joining The Commons in Lincoln, a flagship campus of the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality. Availability: General Part Time Assisted Living: Sunday, 4p-8p Responsibilities include but are not limited to: Exemplifies the Benchmark culture of Elevating Human Connections with every interaction. Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times. Functions as the "hub" of communications throughout the community for our residents, visitors and staff. Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously. Pays great attention to detail, is observant and intuitive. Hotel/Resort experience a plus. Demonstrated passion for serving people. Requirements: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. Excellent telephone communication skills As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 2 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off

Job DescriptionBenefits: 401(k) matching Employee discounts Paid time off Flexible schedule Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa team ! At The Woodhouse, we value our team members and strive for excellence with every guest experience. The Woodhouse Spa is locally owned and a leader in affordable luxury spa experiences. We are seeking a passion filled, enthusiastic individual who enjoys customer service and working on a team. More specifically, our spa concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, welcoming environment with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guests name & favorite drink, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid time off for full time and part time employees Generous discounts and opportunities to enjoy services and products 401K Plan for full and part time employees Employer sponsored Health Insurance Plans The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

Job DescriptionWant to work at Americas BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted Americas best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guests favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products The Woodhouse Way paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America's best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Paid time off Signing bonus Vision insurance Join Americas BEST Day Spa Want to do what you love? Ready to make a difference and be an important part of a team that truly cares? The Woodhouse Day Spa is currently hiring Full-Time Spa Concierge team members. If you are passionate about hospitality, driven by excellence, and love creating memorable guest experiences, we would love to meet you! About The Woodhouse Day Spa At The Woodhouse, we value our team members and strive for excellence with every guest experience. In return for your unique talents and professionalism, we provide comprehensive training in The Woodhouse Way, equipping you with the tools, knowledge, and intention needed to deliver exceptional service every day. We are the leader in affordable luxury, guided by a willingness to serve and an unwavering commitment to quality. Here, youre more than just a numberyoure part of the Woodhouse family, where growth, recognition, and opportunity follow excellence. Position: Spa Concierge Our Spa Concierges make the magic happen by providing warm, thoughtful, and seamless guest experiences from start to finish. Key Responsibilities: Provide personalized attention from the moment each guest walks through the door Educate guests on the Woodhouse experience, including a warm welcome, locker room amenities, and spa offerings Answer phones with professionalism and a positive, welcoming tone Serve as a brand ambassador by ensuring the spa is clean, safe, and beautifully presented with the right lighting, music, and scent Remember and deliver the small details that make Woodhouse specialfavorite beverages, warm neck wraps, birthdays, and anniversaries Support the leadership team by helping ensure daily operations run smoothly Schedule Availability Full-time position (36+ hours per week) Required availability: Wednesday, Friday, Saturday, and Sunday Woodhouse Perks & Benefits $1,000 sign-on bonus for full-time employees working 36+ hours Competitive pay and incentive programs Paid vacation for full-time employees Generous employee discounts on services and retail products Paid training through The Woodhouse Way Work in a beautiful, state-of-the-art facility The Woodhouse Day Spa is an Equal Opportunity Employer and a drug-free and smoke-free workplace. Ready to join a team where excellence, intention, and joy come together? Apply today and become part of the Woodhouse family!

Benefits: Hourly plus POC Sales Commission Employee discounts Training & development Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Picayune for five years running. As a Spa Concierge, you are the first impression of the spa-welcoming guests, confirming details of their visit, and guiding them through enhancements and retail options to elevate their experience. This role goes beyond check-in/check-out; it's about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission on retail and enhancements, so your success is rewarded. Ideal candidates are warm, detail-oriented, and team-focused with a passion for hospitality. Sales experience is preferred. Compensation: $14.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Benefits: Hourly plus POC Sales Commission Employee discounts Health insurance Training & development Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Picayune for five years running. As a Spa Concierge, you are the first impression of the spa-welcoming guests, confirming details of their visit, and guiding them through enhancements and retail options to elevate their experience. This role goes beyond check-in/check-out; it's about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission on retail and enhancements, so your success is rewarded. Ideal candidates are warm, detail-oriented, and team-focused with a passion for hospitality. Sales experience is preferred. Compensation: $14.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them at woodhousespas.com. As a Spa Coordinator, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish. Primary Responsibilities: Being a steward of the Woodhouse brand. Serves as primary support for the spas manager, therapists, and guests. Ensures that every guest has a friendly, inviting, and memorable experience. Serves as primary support for the spas manager, therapists, and guests. Answers incoming calls, and listens to our guests needs to schedule appointments or provide service recommendations and collect payment for services. Partners with the therapists to increase their guest retention and retail sales by scheduling the guests next appointment during checkout and promoting the recommended products. Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience. Drives service and retail sales/awareness by educating guests on products and services. Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries. Must be able to work weekends and some holidays. Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position. Must be able to work well with other Team Members, Managers, and interact with our guests. Must have the flexibility to work Sundays Qualifications: High school diploma or equivalent required. Ability to work in a fast-paced environment and maintain professionalism. Ability to pivot and navigate through change management. Comfortable interacting with guests in a spa setting. Leadership experience in a similar role or front-office operations. Comfort level with driving company sales goals and initiatives. Proficiency in English language (reading, writing, and verbal). Computer proficiency. Previous customer service and telephone reservations experience. Basic accounting skills (for daily closing procedures). Spa Concierge Classification: Full-Time Familiarity with Book4Time software preferred. In this position, you will: Be a steward of the Woodhouse brand and Woodhouse standards. Offer customized massage services and luxurious body treatments. Have access to a clean, orderly, and sanitized environment. Physical Demands: Ability to stand and bend over for extended periods. Ability to lift up to 45 lbs.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Paid time off Signing bonus Vision insurance Join Americas BEST Day Spa Want to do what you love? Ready to make a difference and be an important part of a team that truly cares? The Woodhouse Day Spa is currently hiring Full-Time Spa Concierge team members. If you are passionate about hospitality, driven by excellence, and love creating memorable guest experiences, we would love to meet you! About The Woodhouse Day Spa At The Woodhouse, we value our team members and strive for excellence with every guest experience. In return for your unique talents and professionalism, we provide comprehensive training in The Woodhouse Way, equipping you with the tools, knowledge, and intention needed to deliver exceptional service every day. We are the leader in affordable luxury, guided by a willingness to serve and an unwavering commitment to quality. Here, youre more than just a numberyoure part of the Woodhouse family, where growth, recognition, and opportunity follow excellence. Position: Spa Concierge Our Spa Concierges make the magic happen by providing warm, thoughtful, and seamless guest experiences from start to finish. Key Responsibilities: Provide personalized attention from the moment each guest walks through the door Educate guests on the Woodhouse experience, including a warm welcome, locker room amenities, and spa offerings Answer phones with professionalism and a positive, welcoming tone Serve as a brand ambassador by ensuring the spa is clean, safe, and beautifully presented with the right lighting, music, and scent Remember and deliver the small details that make Woodhouse specialfavorite beverages, warm neck wraps, birthdays, and anniversaries Support the leadership team by helping ensure daily operations run smoothly Schedule Availability Full-time position (36+ hours per week) Required availability: Monday, Friday, Saturday, and Sunday Woodhouse Perks & Benefits $1,000 sign-on bonus for full-time employees working 36+ hours Competitive pay and incentive programs Paid vacation for full-time employees Generous employee discounts on services and retail products Paid training through The Woodhouse Way Work in a beautiful, state-of-the-art facility The Woodhouse Day Spa is an Equal Opportunity Employer and a drug-free and smoke-free workplace. Ready to join a team where excellence, intention, and joy come together? Apply today and become part of the Woodhouse family!

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Free food & snacks Opportunity for advancement Paid time off About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them at woodhousespas.com. As a Spa Coordinator, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish. Primary Responsibilities: Being a steward of the Woodhouse brand. Serves as primary support for the spas manager, therapists, and guests. Ensures that every guest has a friendly, inviting, and memorable experience. Serves as primary support for the spas manager, therapists, and guests. Answers incoming calls, and listens to our guests needs to schedule appointments or provide service recommendations and collect payment for services. Partners with the therapists to increase their guest retention and retail sales by scheduling the guests next appointment during checkout and promoting the recommended products. Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience. Drives service and retail sales/awareness by educating guests on products and services. Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries. Must be able to work weekends and some holidays. Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position. Must be able to work well with other Team Members, Managers, and interact with our guests. Must have the flexibility to work Sundays Qualifications: High school diploma or equivalent required. Ability to work in a fast-paced environment and maintain professionalism. Ability to pivot and navigate through change management. Comfortable interacting with guests in a spa setting. Leadership experience in a similar role or front-office operations. Comfort level with driving company sales goals and initiatives. Proficiency in English language (reading, writing, and verbal). Computer proficiency. Previous customer service and telephone reservations experience. Basic accounting skills (for daily closing procedures). Spa Concierge Classification: Full-Time Familiarity with Book4Time software preferred. In this position, you will: Be a steward of the Woodhouse brand and Woodhouse standards. Offer customized massage services and luxurious body treatments. Have access to a clean, orderly, and sanitized environment. Physical Demands: Ability to stand and bend over for extended periods. Ability to lift up to 45 lbs.

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Vision insurance About the Role: Join The Woodhouse Day Spa - Cleveland as a Spa Concierge, where you'll be the first point of contact for our guests, ensuring they receive an exceptional experience from the moment they arrive. We're looking for enthusiastic individuals who are passionate about wellness and customer service to enhance our tranquil environment in Rocky River, OH. Responsibilities: Greet and welcome guests with a warm, friendly demeanor. Manage appointment scheduling and ensure smooth guest flow throughout the spa. Provide detailed information about spa services, packages, and promotions. Assist guests with check-in and check-out processes efficiently. Handle guest inquiries and resolve any concerns with professionalism. Maintain a clean and organized front desk and waiting area. Collaborate with spa team members to enhance the guest experience. Promote retail products and services to enhance guest satisfaction. Requirements: High school diploma or equivalent; experience in a spa or hospitality setting preferred. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to multitask in a fast-paced environment. Proficient in using scheduling software and basic computer applications. Positive attitude and a passion for delivering outstanding customer service. Flexibility to work evenings and weekends as needed. Previous sales experience is a plus. About Us: At The Woodhouse Day Spa - Cleveland, we have been providing a serene escape for our guests for over a decade. Our commitment to exceptional service and luxurious experiences has made us a favorite destination for relaxation and rejuvenation. Employees love working here because of our supportive culture and dedication to personal growth and wellness.

Job DescriptionThe Woodhouse Day Spa in will soon be opening in Rocky River and is currently hiring Spa Concierges for both full-time and part-time positions! Want to work at Americas BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa who has once again been voted America's Favorite Day Spa for 2019! We have also been awarded America's Favorite Multi-location Day Spa for 2019 by American Spa Magazine's Professional Choice Awards. We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guests favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products The Woodhouse Way paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.