Arundel Federal Savings Bank job in Glen Burnie, MD
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Wellness resources
Ready to Make an Impact? Join Our Team!
If you're passionate about supporting people and want to be part of a team that matches your energy, Arundel Federal Savings Bank is the place for you! Established in 1906, we've been serving our community for over a century-and now we're looking for an experienced Human Resources and Payroll Coordinator to join our HR team.
Position Type: Hybrid - after 90 days
Location: Glen Burnie, Maryland
Status: Full-Time | Exempt
Why You'll Love This Role:
You'll be the go-to person for payroll and HR operations, ensuring everything runs smoothly behind the scenes. From processing payroll to managing benefits and supporting employees through every stage of their journey, you'll play a key role in creating a positive workplace experience.
What You'll Do:
Payroll & HRIS: Process bi-weekly payroll, maintain accurate records, and keep everything compliant.
Benefits: Administer health, dental, vision, life, disability, 401(k), and Profit-Sharing plans. Coordinate open enrollment and assist employees with benefits questions.
Recruiting & Onboarding: Help us find great talent, manage job postings, and welcome new hires with smooth onboarding and orientation.
Employee Support: Be a trusted resource for HR inquiries and assist with employee relations matters.
Compliance: Stay on top of employment laws and banking regulations (BSA, OFAC, CIP). Complete annual compliance training.
And More: Jump in where needed to keep HR operations running efficiently!
What We're Looking For:
Bachelor's degree in HR, Business, or related field (or equivalent experience).
2-4 years of experience in payroll, benefits, and HR generalist functions.
Proficiency with HRIS and payroll systems (APS experience is a plus!).
Strong knowledge of payroll and employment laws and compliance requirements.
Detail-oriented, organized, and able to handle confidential information.
Excellent communication skills and proficiency in Microsoft Office.
Perks & Benefits:
Competitive salary and benefits package
Collaborative, supportive team environment
Opportunity to make an impact in a growing organization
Arundel Federal Savings Bank is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA).
Compensation: $60,000.00 - $68,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Arundel FSB
Arundel Federal Savings Bank believes a strong community begins with a strong foundation, which is why we've remained focused on supporting the people, businesses and communities we've served since 1906. Whether through retail banking services such as checking, savings and certificates of deposit accounts, or our suite of business banking services, along with residential and commercial loans, we are here to exceed your expectations and help you succeed.
We were born more than one hundred years ago, when a small group of citizens and local businessmen in the growing community of Brooklyn, Maryland formed the Arundel Perpetual Building and Loan Association (now Arundel Federal Savings Bank) in the corner of a lumber company's storeroom at Sixth Street and Patapsco Avenue. Their mission was to finance homes for the local citizenry through savings dollars invested by the community.
Although we've grown quite a bit since then our beliefs and focus remain the same. We continually add new products and services to meet the financial needs of individuals, families and businesses. In addition to 24/7 online and mobile banking, Arundel Federal Savings Bank has five Maryland branches in Annapolis, Brooklyn, Glen Burnie, Pasadena and Severna Park.
We believe in the power of community by fostering growth and enhancing the quality of life. In addition to donations of financial support, our employees participate in a wide variety of projects and events that benefit numerous community organizations and groups throughout the year. Arundel Federal also offers free financial education classes about credit, finances, home buying, fraud, and more to schools and organizations in our community.
We continue to adhere to a conservative management style and have retained a strong base of directors, officers and employees. Arundel Federal is consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements.
We are, and remain, a Bank for the community and its citizens.
A leading investment bank in Baltimore is seeking an Investment Banking Associate to support the Industrial & Rental Services Group. The role involves industry research, financial modeling, pitch preparation, and mentoring Analysts. Candidates should have 2-4 years of investment banking experience and possess strong quantitative and interpersonal skills. A competitive salary between $150,000 - $170,000 along with a comprehensive benefits package is offered.
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$47k-71k yearly est. 1d ago
Strategic Sourcing Associate - Remote
Donnelley Financial, LLC 4.8
Remote or Rockville, MD job
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.Our
"Win as One"
mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction.
Recognizedas one of
AMERICA'S MOST LOVED WORKPLACES
for five consecutive years and a
Built In Best Places to Work
for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
Reporting directly to the Strategic Sourcing Manager, the Strategic Sourcing Associate is responsible for the procurement and strategic development of materials/services commodities within the DFIN organization. The Strategic Sourcing Associate will oversee DFIN's portfolio of vendors to identify cost savings opportunities and manage current/new supplier relationships through contract execution and negotiations. This role is responsible for executing Procurement activities, assisting in contract development, and ensuring alignment with business needs and compliance requirements.
Responsibilities:
Establish and maintain a portfolio of vendor agreements and supplier relationships for DFIN's vendors.
Work in a team environment to implement global sourcing and supplier strategies in correlation with market trends, business needs, and competitive landscape creating company roadmap for short, medium, and long-term gains
Negotiate contracts, pricing, and terms with vendors.
Leverage both current and new supplier relationships to drive cost reductions, manage long-term agreements, and form strategic partnerships that enhance the supplier portfolio to provide positive financial impacts and increased stability
Collaborate with cross-functional business teams to draft and negotiate MSAs and SOW's that align with strategic objectives, clearly articulate business requirements to suppliers, and effectively support the operational needs of each business unit
Conduct thorough RFI/RFP process and supplier selection in order to achieve cost targets, adhere to contractual requirements, and follow strategic plans
Initiate benchmark analysis to identify potential cost gaps and ensure price alignment across commodities
Coordinate with purchase requisitioners to generate purchase orders that align with Master Product and Service Agreements and support annual budgetary planning and compliance
Collaborate effectively across all organization levels and functions to drive business units toward common goals and objectives that are in alignment with procurement initiatives
Conduct commodity and supplier analysis to recognize and implement potential opportunities, gaps and risk analysis, and areas for efficiency gains
Ensure the organization's procurement and contracts (and contract management) policies, processes, procedures, standards, and guidelines are followed
Ascertain relevant market knowledge and best practices to offer alternative/improved solutions driving improvements in business operations
Qualifications:
Bachelor's degree in business, Supply Chain, or related field
3-5 years' experience in Purchasing as a Buyer, preferably in IT Procurement with a focus on vendors in IT Software, SaaS, Infrastructure, Network/Telecom space.
Preferred Skills:
Experience in effectively managing supplier relationships
Experience in negotiating contracts relating to corporate business units
Working knowledge and understanding of NDAs, MSAs, EULAs, SOWs and DPAs
Demonstrate a solid understanding of legal terminology, contracts, contract language, contract terms and conditions, and contract redlining.
SAP experience is a plus
Demonstrate ability to use critical thinking when analyzing and resolving issues
Demonstrate foundational project management skills and the ability to manage multiple tasks and priorities in a dynamic environment.
Strong interpersonal, problem-solving, and project management skills required
Well-versed negotiation skills with capability to employ creative measures to achieve optimal results
Excel, MS Office Suite intermediate skills a must
Robust analytical aptitude to generate business cases and sourcing opportunities
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessjobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via (this email is for general TA questions and is not used for updates on your application status).#BI-Remote
$79k-130k yearly est. 3d ago
Chief Executive Officer
Baltimore Community Lending 3.7
Baltimore, MD job
The President & Chief Executive Officer (CEO) is the strategic, operational, and external leader of Baltimore Community Lending, responsible for driving the organization's next era of growth and community impact. The CEO sets a clear vision, safeguards financial strength and portfolio performance, and leads a high-performing team dedicated to mission-aligned lending and equitable development. As the public face of BCL, the CEO will build influential relationships across Baltimore's civic, philanthropic, banking, and policy networks, elevating the organization's visibility and presence. This leader will diversify capitalization, advance innovative lending strategies, and uphold BCL's commitment to equity and inclusive economic opportunity. The CEO will guide the organization through a pivotal phase of scaling-expanding assets, strengthening operations, and ensuring that lending and technical assistance are responsive to community needs. They will model transparency, accountability, and cultural stewardship while positioning BCL as a regional and national leader in community development finance.
Must-Have's
Deep Lending, Credit & Financial Leadership: Brings strong lending, underwriting, and risk-management expertise (banking background ideal; CDFI/CDC preferred). Able to navigate funding headwinds, understand small-business and real-estate lending cycles, and balance financial discipline with mission-aligned lending. Strong capital-raising and funder relationship skills
Community-Centered, Baltimore-Connected Relationship Builder: A visible, personable leader who builds trust quickly and shows up in the community. Ideally familiar with Baltimore's civic, philanthropic, banking, and neighborhood ecosystems; if not, must be able to establish credibility and strong local relationships rapidly
Proven Executive, People & Culture Leader: Experienced in motivating and developing diverse, multigenerational teams. Collaborative, non-top-down manager who strengthens internal operations, improves customer service, builds the next layer of leadership, and supports organization-wide succession planning
Strategic, Growth-Oriented Visionary & Skilled Advocate: Able to guide BCL through economic/political shifts, diversify capital sources, scale responsibly ($100-125M in assets), and extend regional/national presence. Clear communicator who can articulate BCL's value, engage policymakers, support advocacy efforts, and participate in statewide CDFI coalition-building
Strong Mission Alignment & Equity-Driven Leadership: Authentic commitment to BCL's mission with a deep belief in equity, culturally responsive lending, and meaningful engagement with communities of color. Protects mission integrity regardless of political climate; brings fresh energy, creativity, and a modern leadership mindset
National Network & External Visibility: Existing national relationships in the CDFI, community development, or philanthropic sectors that help elevate BCL's profile and open new capital channels. Ability to represent BCL on regional and national stages (OFN, SBA, industry convenings)
For more information, view the full position profile here: ****************************
Who We Are
Baltimore Community Lending, Inc. (BCL) is a mission-driven, certified CDFI serving the Baltimore metro region, providing flexible capital and technical assistance to support community development, small business growth, and equitable neighborhood revitalization.
What We Do
Revitalizing our communities together through
affordable lending products. We are a mission-based certified community development financial institution (CDFI). We lend to small businesses and real estate developers who invest in low-income, low-wealth, and other disinvested communities.
We support commercial real estate developers who are committed to revitalizing underserved neighborhoods
We believe in increasing opportunities for affordable homeownership and rent, which contributes to
neighborhood stabilization
We provide capital to small businesses that face barriers to traditional financing by looking at each entrepreneur's whole story, rather than requiring a specific credit score or assets
Our dedicated team provides comprehensive, ongoing support to startups, emerging, and growing small businesses to help them succeed
$149k-261k yearly est. 4d ago
Workday LMS Specialist
Hale International 3.4
Columbia, MD job
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
Career Opportunities with Oppenheimer & Co. Inc. A great place to work. Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available.
Investment Banking Associate - Industrials (Baltimore, MD)
Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Our Investment Banking Team is committed to providing in-depth industry knowledge and delivering creative, market-based strategies to clients in all major industries, with a specific focus on Consumer and Retail, Energy, Financial Institutions, Healthcare, Industrial Growth and Services, Rental Services, Technology, Media and Communications as well as Transportation and Logistics. Our product groups include Equity Capital Markets, Debt Capital Markets and Restructuring and Special Situations Advisory. This combination of industry and product groups enables the firm to deliver advice, strategies and capital with a universal banking approach to our targeted client - high growth, entrepreneurial, middle market companies.
Job Description
Our Investment Banking department is actively looking for an Associate to join the Industrial & Rental Services Group in our Baltimore office. Associates serve as critical members of the team, working directly with both Senior and Junior Bankers of all levels on pitches and engagements. The Associate will be given significant responsibility in transaction execution.
Responsibilities:
Researching industry sectors
Assessing comparable companies, precedent transactions and potential investors/buyers
Preparing and reviewing complex financial analyses and models
Crafting detailed investment memorandums, presentations and pitches
Coordinating group efforts for pitch and transaction related activity
Presenting materials internally to senior bankers and externally to clients of the firm
Training and mentoring Analysts within the team
Qualifications:
2-4 years' experience in investment banking, industrial and/or rental services experience a plus
Successful candidates must have particularly strong quantitative, writing and interpersonal skills
Elevated attention to detail and consistency in work product
Strong work ethic and team player
Organized and proactive
Dealogic, CapIQ, Bloomberg and MS Office suite knowledge strongly preferred
FINRA Registrations: Series 63, 79 licenses and Securities Industry Essentials (SIE) Exam required at time of hiring or shortly thereafter
We take a very team-oriented approach to investment banking, and therefore, also focus on team chemistry in our hiring process.
Compensation:
This salary range is specific to the City of Baltimore and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $150,000.00 - $170,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
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$150k-170k yearly 1d ago
TAS Director - Financial Due Diligence
Rsm Us LLP 4.4
Baltimore, MD job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.RSM is looking for a Director to join our Financial Due Diligence team within our Transaction Advisory Services (TAS) practice. In this dynamic role, you will work with our nationally award-winning Mergers and Acquisitions (M&A) Advisory practice servicing both corporate and private equity clients. Our wholistic M&A group services include assisting our clients with readiness and diligence services pre-close all the way through transaction integration and execution. Our Transaction Advisory Services team is comprised of seasoned, expert, nationally acclaimed and knowledgeable professionals providing buy-side and sell-side financial, technology, and operational diligence services and advice.**Responsibilities:*** TAS Directors will lead and manage multiple challenging financial due diligence engagements and participate in transactions related to the acquisitions and divestitures by private equity investor groups and strategic corporate buyers and sellers.* Develop and deliver quality planning approaches with timely and responsive services and work products that meet and/or exceed client expectations.* Utilize proven business development skills to build upon transaction advisory services work.* Identify business opportunities and enhance go-to-market strategies.* Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, and coach staff.**Required Qualifications:*** A bachelor's degree, ideally with a major in accounting or finance* Approximately 10 years of related work experience: with at least 5 years experience in financial due diligence* Successful track record of building and growing a Transaction Advisory Service Practice* Big Four or similar consulting background* Experience servicing private equity groups (PEG)* Experience with developing and supervising staff both on engagements and in their career* Demonstrates thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, .At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $151,200 - $304,200Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
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$151.2k-304.2k yearly 4d ago
Private Banker 2
First National Bank of Pennsylvania 3.7
Baltimore, MD job
Primary Office Location:300 E. Lombard Street. Baltimore, Maryland. 21202.Join our team. Make a difference - for us and for your future.
Private Banker 2 Business Unit: Private Banking Reports To: Varies Based on Assignment
This position is primarily responsible for marketing private banking services to business owners and executives, professionals and Centers of Influence (COI) within their assigned region. The incumbent manages private banking client relationships to achieve a high level of client satisfaction and to develop banking, wealth and insurance cross sell opportunities and interacts with other bankers and associates to achieve service objectives. The incumbent provides the highest quality of service to every client.
Primary Responsibilities:
Markets private banking products and services to business owners and executives, professionals and Centers of Influence (COI) within an assigned geographic region. Opportunities are primarily developed by cultivating a strong referral network of internal associates in Commercial, Retail and Wealth lines of business as well as external COIs such as realtors, accountants and attorneys.
Constructively interacts with other lines of business partners across a wide range of functional areas to provide a consistently outstanding service level with respect to new loan processing, underwriting and closing, deposit account servicing and expansion, wealth management and insurance relationship development.
Maintains and develops existing private banking relationships, provides quality service and advice and cross sells products and services including deposits, loans, wealth and insurance services. Ensures regular client communication to optimize relationship opportunities.
Analyzes and evaluates personal financial statements, tax returns, credit bureau reports, appraisals and other credit-related documentation in support of gaining approval for mortgage and consumer loan requests. Periodically develops cash flow schedules and provides other credit memoranda in support of loan requests. Reviews all related legal documentation and handles client negotiation.
Develops and maintains a personal program for achieving knowledge of private banking related subject matter including developing associated skills in the areas of consumer and mortgage underwriting, personal finance, wealth management and insurance. Demonstrates interpersonal behavior, attitude, judgment, communication and initiative with prospect, clients and associates.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
5
Special Skills:
Excellent organizational, analytical and interpersonal skills
Excellent communication skills, both written and verbal
Detail-oriented
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
Ability to work and multi-task in a fast paced environment
Background demonstrates capacity to achieve at a high level in terms of sales activities, new household generation and cross sells
Strong underwriting acumen and prior experience with closed referrals to Wealth preferred
Special Licenses and Certificates:
Nationwide Mortgage Licensing System and Registry Identifier required
Physical Requirements:
N/A
Compensation Grade:
EXT11
Pay Range:
$91,858.00 - $153,088.00
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$91.9k-153.1k yearly 3d ago
Senior Analyst
Continental Realty Corporation 3.9
Baltimore, MD job
Senior Analyst - Commercial Collections & Compliance
The
Commercial Collections & Compliance Analyst
supports the operational performance of our
retail
real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations.
**Hybrid schedule available, requires 3 days at our corporate office in Baltimore.**
Key Responsibilities
1. Commercial Collections Management
Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports.
Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate.
Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal.
Coordinate payment plans and settlement agreements in partnership with Leasing.
Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio.
2. Post-Eviction Recovery & Analysis
Analyze post-eviction collectability and recommend recovery strategies.
Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs.
Provide recovery performance reporting to Operations and Asset Management.
3. Compliance Monitoring: Sales Reporting & COIs
Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency.
Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted.
Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills.
Maintain accurate compliance records and communicate status updates internally.
4. Reporting, Metrics & Business Intelligence
Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance.
Standardize processes and develop automated or semi-automated workflows where feasible.
Produce actionable portfolio-level insights for senior leadership.
5. Cross-Functional Collaboration & Communication
Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management.
Ensure alignment on tenant status, collection strategies, compliance issues, and next steps.
Provide timely updates and insights to Operations and Asset Management.
Qualifications
3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred.
Strong analytical capabilities, including BI tools, Excel, and portfolio reporting.
Proven ability to build systems, workflows, and standardized processes.
Excellent cross-functional communication and coordination skills.
Working knowledge of commercial leases, legal processes, and tenant compliance requirements.
Highly organized and effective in a fast-paced owner-operator environment.
CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.
$108k-141k yearly est. 2d ago
Mortgage Loan Sales
First National Bank of Pennsylvania 4.5
Baltimore, MD job
Primary Office Location:30 Isabella Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.
Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$44k-52k yearly est. 3d ago
Infrastructure Engineer
Capital Bank Md 4.3
Remote or Rockville, MD job
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Infrastructure Engineer is a hands-on role responsible for the installation, configuration and maintenance of network hardware and software, such as virtual servers and software applications, operating systems and securing mobile devices, across the bank. This position is also responsible for assisting the service desk team with maintaining assets and assisting with daily tasks.
Position Responsibilities
Maintain systems by keeping all systems patched and managing software deployments as necessary.
Handle day-to-day service desk escalations.
Working knowledge of AD, Microsoft 365, Azure Cloud and SaaS solutions.
Assist with implementing and monitoring local and remote network access.
Assist in evaluating and implementing new network software releases, patches, and third-party products.
Create new users accounts and provide required access to all the corporate services, data, and resources. Reset Passwords for main accounts.
Assist with maintaining production, testing, and other system environments.
Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues promptly.
Assist with providing ongoing support and training of employees as well as new temps/interns as needed.
Document and maintain documentation on running systems and procedures.
Maintain security standards for all systems in consultation with the Info Sec team.
Participate in after-hours/weekend network support as needed.
Responsible for the software and technologies designed for operating and monitoring applications, data and services residing in the cloud, cloud services, and cloud environments.
Other responsibilities and duties, as assigned.
Education and Experience Required:
A minimum of 3 years related customer service experience.
A minimum of 3 years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure.
Bachelor's degree in business, CS, IT, or Business Administration; Or equivalent combination of education, skills, and experience.
Experience with network LAN or WAN technologies.
Experience with hypervisor technologies (specifically VMware vSphere).
Preferred Skills and Qualifications
Excellent organizational, project planning, presentation, and time management skills with careful attention to detail.
Ability to manage daily operations of the function and prioritize work with minimal guidance.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Strong analytical, multitasking, and problem-solving capabilities.
ITIL
Additional Details
Ability to travel to support the bank's locations as needed.
Ability to lift up to 40 lbs.
Must be able to work a flexible schedule, including after business hours; and periodically be on-call for after-hours support.
Other
Ability to travel within a defined market area.
Compensation
Base Salary Range: $85,000 - $100,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements:
This opportunity offers flexibility to work in a hybrid working environment within our Rockville, MD office.
Remote working arrangement may be an option for qualified applicants.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$85k-100k yearly 3d ago
Director, Sales Marketing - Remote
NFP Corp 4.3
Remote or Bethesda, MD job
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: ********************
Summary:
As director of Sales Marketing, this role will be dedicated to driving marketing initiatives for NFP's sales organization in North America. The primary focus of this role is to develop the marketing component of go-to-market strategies, drive large-scale sales initiatives across the company, and lead our portfolio of sales marketing campaigns including the oversight of impact reporting.
Working across our marketing team, this role will help facilitate the development of external revenue-driving campaigns and activities, as well as internal education for our sales force. In addition, you will support collaborate with our Chief Sales Officer, corporate development, sales enablement and sales operations teams. This role is critical in connecting our sales and marketing teams, and thus it is important that they have a strong understanding of both the marketing and sales process.
Essential Duties and Responsibilities:
Lead role responsible for supporting, collaborating and driving sales marketing initiatives for our sales organization in the US and Canada.
Key point of contact for Sales Operations team, including the CSO, distribution, sales enablement, producer recruiting and corporate development teams.
Strategic owner of sales marketing campaigns, including:
Oversee and track full portfolio of campaigns and ongoing measurement of impact.
Go to market strategy development
Lead discussions with core team to identify target audience, market, value prop, and making a recommendation on marketing approach
Identify KPIs
Collaboration with brand and digital marketing for the development of campaign assets and deliverables.
Sales marketing analytics ownership, providing ongoing reporting back to marketing and sales leadership, in collaboration with the head of digital, brand and SEM
Advise marketing managers across the team on optimal go to market strategy and how best to enable their marketing initiatives for sales teams.
Partner with field marketing leader on regional sales marketing initiatives, campaigns and opportunities to broaden/nationalize across regions.
Lead the marketing plan for joint sales initiatives between NFP Aon, Connected Value.
Collaborate with Sales Enablement on the creation of templated sales outreach, Sales Enablement kits, and ways to optimize producer marketing.
Support of the sales and marketing tech stack, and how to optimize usage of tools
Support integrated sales campaigns partnering with corporate development teams.
Parter with sales enablement to establish, maintain and audit the lead handoff process from NFP.com and other campaigns.
Manage and coach the sales marketing manager, who will report directly into this role.
Knowledge, Skills, and/or Abilities:
Understanding of the sales process and stages of the buyer's journey.
Marketing plan/strategy/timeline development
Previous Experience with These Tools or Similar Equivalent:
Salesforce CRM
Pardot - Marketing Automation Platform
SalesLoft - Sales Engagement Platform
LinkedIn Sales Navigator
Event Marketing Management
Industry Sponsorship Marketing Management
Understands marketing project management process, workflow, and routing between client, brand and stages of creative production.
Excellent oral and written communication skills
Excellent working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint
Education and/or Experience:
A Bachelor's degree in marketing, journalism, or related field
8-10+ years of marketing experience
Certificates, Licenses, Registration:
N/A
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $90,000 to $126,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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$90k-126k yearly 5d ago
Part-Time Teller, LaVale
Dollar Bank, FSB 4.1
Cumberland, MD job
The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.
Qualifications:
* High school diploma or GED required.
* Ability to travel as needed to training.
Principal Activities and Duties:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
* Meet established referral goals.
* Maintain cash flow and security drawers, terminals, and other valuables.
* Manage a teller window while maintaining an acceptable balancing record.
* Multitasking skills to quickly shift from transaction to transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Process transactions in an accurate and efficient manner while providing quality customer service.
* Maintain a professional appearance and always conduct yourself in a professional manner.
* Maintain the highest level of professional integrity and ethics.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Pay: $16-$17/per hour
$16-17 hourly 3d ago
Senior Tax Manager
Cerity Partners LLC 3.5
Baltimore, MD job
Senior Tax Manager page is loaded## Senior Tax Managerremote type: Hybridlocations: Encino, CA: Norfolk, VA: Baltimore, MD: Reston, VA: Denver, COtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R366We are seeking a CPA with at least 12+ years of experience from a mid-to-large sized local firm with business accounting and tax experience to join our firm. You will be reviewing and adjusting the accounting prepared by our tax accountants and preparing and reviewing tax returns for Partnership, S-Corporation, Individual, and Trust Tax Returns. Our firm has a broad base of clients in many industries, but the largest concentration is in real estate and experience in this area and partnerships is required.The qualified candidate is committed to public accounting, their peers, and clients with a high degree of integrity and professionalism. Collaboration is essential to the success of this role.**Primary Responsibilities*** Prepare complex real estate partnership returns.* Review accounting, workpapers, and tax returns, including partnership, S corporation, C corporation, trust, and individual (1040) returns.* Conduct detailed reviews with occasional preparation work as needed.* Manage client relationships, including client groups with multiple entities (up to 100+).* Provide direct client contact and develop tailored solutions for client needs.* Oversee and train staff, assisting with technical development and mentoring.* Apply advanced knowledge of multi-state tax issues, 1031 exchanges, 163(j) limitations, Qualified Business Income (QBI) deductions, 704(b) target allocation rules, allocation of non-recourse debt, 754 step-ups, and cost segregation studies.* Provide tax planning and manage special projects requiring analysis, judgment, and creative thinking.* Handle federal and state tax audits and assist with tax controversy matters.* Maintain expertise in multi-state tax and foreign compliance policies, ensuring adherence to relevant regulations.* Assist in preparing firm memos and technical documentation.* Keep up with industry best practices and tax law updates.* Support the development of staff through structured training programs.* Lead and execute other tax-related projects as they arise.**Required Qualifications:*** A college degree in accounting or a similar field is required.* Certified Public Accountant (CPA) designation.* A minimum of 12+ years of experience in public accounting is required, with a strong preference for candidates from a mid-to-large-sized local firm.* Experience with trusts, estate tax returns, and/or private foundations is preferred* Experience training, managing and mentoring teams* Experience with partnership tax matters, including capital account maintenance under the 704(b) regulations, 1031 exchanges, 754 elections, Section 163(j), 199A, and Pass-Through Entity Tax (PTET).* Multi-state tax experience is required, and international tax experience is considered a plus.* Proficiency in Excel and experience working in a paperless office environment are essential.* Familiarity with software such as Lacerte, QuickBooks, and CCH Engagement is desirable.**Compensation Range:****$230,000-275,000****Why Cerity Partners****:**Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:* Health, dental, and vision insurance - day 1!* 401(k) savings and investment plan options with 4% match* Flexible PTO policy* Parental Leave* Financial assistance for advanced education and professional designations* Opportunity to give back time to local communities* Commuter benefits*Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.**Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to **************************. Applicants must be authorized to work for any employer in the U.S.*Ultimately, outstanding wealth management is about people and relationships. Our people are the nucleus of Cerity Partners. Each colleague brings unique expertise, commitment and knowledge to the firm and it is by working together that we achieve our mission to have a positive impact on the financial well-being of our clients, colleagues and communities. Our people drive our success by working together to deliver exceptional service to our clients. We truly care about what we do.Introduce yourself to our Talent Acquisition Team and we'll be in touch if there's a role that seems like a good match for your skill set.Cerity Partners is one of the nation's leading independent financial advisory firms. We serve high-net-worth individuals & their families, businesses, & their employees, and nonprofit organizations from our offices across the country. Our in-house experts of tax advisors, financial planners, investment professionals, & retirement plan consultants are passionate about and committed to providing objective financial advice & oversight. At Cerity Partners, we believe in the long view. We work with clients who appreciate our comprehensive and sustained approach to wealth management. We don't just look for short-term gains, we seek long-term growth. We have the same approach to our people. We look for experienced and credentialed wealth management colleagues who can keep pace with us. We manage over $100 billion assets for our clients and we are routinely recognized as a Barron's Top 100 RIA firms in the nation. The driving factor of our accelerated growth is our people. Located throughout the U.S., our teams consist of experts who are helpful, knowledgeable, sincere, and have the perseverance and capability to go the extra mile for our clients. We consider our firm a community that works together to serve one common goal: Finding diverse solutions to suit diverse financial needs.
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$230k-275k yearly 1d ago
Physical Security Specialist - Harrisburg, PA
First National Bank of Pennsylvania 4.5
Baltimore, MD job
Primary Office Location:409 North 2nd Street. Harrisburg, Pennsylvania. 17101.Join our team. Make a difference - for us and for your future.
Physical Security Specialist Business Unit: Physical Security Reports To: Manager of Physical Security
Position Overview:
This position is primarily responsible for ensuring appropriate physical security equipment and procedures for compliance with the Bank Protection Act, OCC regulations and FNB policies. The incumbent works with internal business partners and company management to identify security risks, mitigate losses and emphasize employee and customer safety.
Primary Responsibilities:
Assesses risk through reviewing company locations to ensure alarm, lighting and video surveillance equipment are operational and makes recommendations to the Manager of Physical Security for upgrades and replacements when appropriate.
Manages and oversee the installation, maintenance, repair, upgrading, storage, inventory and acquisition of company alarms and related equipment including burglary & fire alarm equipment, surveillance cameras, lighting and digital video recorders.
Coordinates security programs such as tracking money transfers and assisting with robbery response. Provides security training for tellers, managers, officers and departments in compliance with the Bank Protection Act to minimize loss experience.
Coordinates the assignment and placement of security guards as needed.
Acts as primary contact and vendor relationship manager with company security equipment and service providers.
Provides incident statistical reporting, loss data and other applicable reports to the Manager of Physical Security upon request and periodically as agreed upon (at least monthly).
Acts as the system administrator for a physical security control or monitoring program. This includes ensuring controls are in place for access and maintaining the system for adds, transfers and terminations.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
5
Special Skills:
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Former military, law enforcement or corporate security experience
Knowledge of government regulations associated with physical security, bank fraud, theft, and misappropriation of funds including the Bank Protection Act
Special Licenses and Certificates:
Valid Drivers License
Physical Requirements:
Frequent driving (car, van, truck)
Compensation Grade:
EXT08
Pay Range:
$62,426.00 - $117,884.00
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$62.4k-117.9k yearly 3d ago
Lead Technology Support Engineer
Capital Bank Md 4.3
Rockville, MD job
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery.
Position Responsibilities
Team Management:
Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching.
Set performance goals and conduct regular performance evaluations.
Foster a positive work environment that encourages collaboration and continuous improvement.
Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage.
Service Desk Operations:
Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues.
Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement.
Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary.
Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution.
Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives.
Customer Service:
Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service.
Ensure timely and effective communication with end users regarding the status and progress of their IT requests.
Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions.
Identify trends in user feedback and implement proactive measures to improve customer satisfaction.
Continuous Improvement:
Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement.
Stay up-to-date with industry best practices and emerging trends in IT service management.
Implement service desk enhancements and initiatives to optimize efficiency and service quality.
Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades.
Reporting and Analysis:
Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction.
Analyze data and metrics to identify patterns, trends, and areas requiring attention.
Use insights from data analysis to drive process improvements and operational efficiency.
Coordination of new employee onboarding including account creation and laptop imaging.
Assist with management and administer systems to track business assets.
Manage the hardware lifecycle to meet business requirements within budget.
Assist with and support the use of technology for conferences both physical and virtual.
Administer the service management systems.
Required to be on-call as needed for emergency situations.
Other responsibilities and duties, as assigned.
Minimum Education & Experience Required
A minimum of 5 years' experience in related field.
A minimum of 3 years' managerial experience.
Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience.
Experience in infrastructure development or support including developing and managing to budgets.
Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations.
Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery.
Experience implementing or using service desk management software tools to manage and provide accountability to the organization.
Experience with ITIL management best practices.
Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site)
Technical Knowledge and Skills
Ability to guide others in resolving complex issues of significance to the organization.
Exceptional organizational, project planning, and time management skills.
Ability to inform, educate and influence supervisors and employees to support technology goals and objectives.
Proven track record of developing and/or implementing standard service desk practices and procedures.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
Strong analytical skills.
Comfort with multi-tasking.
Familiar with customer support and technology.
Other
Ability to travel to various bank locations as needed.
Compensation
Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$95k-125k yearly 3d ago
Fraud Investigator (REMOTE in VA, NC, SC, MD ONLY)
Atlantic Union Bank 4.3
Waldorf, MD job
The Fraud Investigator is responsible for investigating, documenting, and/or approving the investigation and documentation of Fraud related alerts, cases, suspicious activity reports (SARs), and any other reports and/or referrals that could lead to such investigation. He or she will represent Atlantic Union Bankshares Corporation (AUB) and its related subsidiaries as a dedicated point of contact for law enforcement inquiries related to financial crimes investigations. The Fraud Investigator serves as a second line of defense subject matter expert for Investigations and Fraud threat intelligence. Other responsibilities may be assigned at the discretion of the FIU Fraud Investigations Manager.
Position Accountabilities
Investigate internal and external fraud events perpetrated against AUB, its related subsidiaries, and stakeholders.
Document and decision complex alerts and cases to identify reportable suspicious activity. Ensure Suspicious Activity Reports are accurate and approved for filing within regulatory guidelines.
Conduct customer outreach as needed to follow up on status of fraud investigations and obtain additional information.
Review procedures covering the investigation and reporting of suspected financial fraud crimes. Recommend changes in processes and procedures to the FIU Fraud Investigations Manager.
Serve as a point of contact for other business lines with general questions or concerns about investigations. Assist in the oversight of processes for internal referral of questionable activity or behavior.
Serve as a representative of AUB with local, state, and/or federal law enforcement agents on cases referred by AUB or on cases requiring AUB's assistance as it relates to financial crimes investigations. May testify in court on behalf of AUB for fraud cases.
Participate in professional and community associations relating to law enforcement and criminal investigations.
Distribute pertinent information to departments throughout the organization that may be affected by current Fraud trends. Develop, analyze, and report trends to the FIU Fraud Investigations Manager as required.
Analyze corporate needs and suggest creative ideas to enhance comprehensive corporate-wide fraud risk mitigation processes.
Attends training seminars as deemed necessary by the direction of the FIU Fraud Investigations Manager or higher.
Organizational Relationship
This position reports to the Fraud Investigations Manager
Supervision of Others - No
Position Qualifications
Education & Experience
Bachelor's degree in criminal justice, Business or a related field, or a combination of education and experience equivalent to such a degree--REQUIRED
Certification as a compliance professional (i.e.: CAMS, CAFP, CFE)--PREFERRED
Must have 5 or more years of banking, business, or criminal justice related experience--REQUIRED
Must have a minimum of 2 years' experience in fraud or financial crimes investigations--REQUIRED
Previous experience in delivering FinCEN SAR filings for Fraud events--REQUIRED
Experience utilizing Verafin Case Management System
Knowledge & Skills
Demonstrated ability to interact with management, law enforcement, General Counsel, and other business lines with tact and diplomacy while achieving stated objectives.
Ability to explain complex fraud issues in simple and clear ways.
Working knowledge of fraud and financial crimes banking laws, regulations, operations, and procedures.
Advanced written, oral, data analytics, interpersonal and negotiating skills with ability to prepare and present technical presentations and guide internal customers.
Working knowledge of financial institution operations. Ability to research, analyze and recommend improved processes.
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$48k-76k yearly est. 2d ago
Network Engineer Team Lead - USCIS AES2
ITC Federal, Inc. 4.7
Camp Springs, MD job
ID 2026-1474 Remote No
JOBTITLE: Network Engineer Team Lead AGENCY SUPPORTED: Department of Homeland Security (DHS) - USCIS OIT Architecture Engineering Support (AES2) POSITION TYPE: Full-time CLEARANCE REQUIREMENT: Must be able to obtain DHS Suitability security clearance, which typically requires 2-4 weeks for processing and must be completed prior to the start date.
ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
The project supports USCIS's Office of Information Technology by delivering enterprise IT architecture, engineering, and solution development services. The team partners across OIT to design, implement, and optimize secure, reliable, and scalable enterprise networks supporting mission-critical operations.
The Network Team Lead will manage and lead a team of network engineers responsible for designing and implementing computer and information networks-including LAN, WAN, intranets, extranets, and other data communications networks. This role requires extensive experience in network infrastructure design, cloud technologies, and automation, with a proven ability to improve network availability, scalability, and security in large enterprise environments. The Network Team Lead will oversee network modeling, analysis, and planning, develop network diagrams and documentation, and work closely with the Security team to ensure robust security measures across all networks.
Responsibilities
Manage and lead the network engineering team to design, implement, and maintain enterprise LAN, WAN, intranet, extranet, and data communication networks.
Perform network modeling, analysis, and planning, including forecasting and capacity management for enterprise networks.
Design and implement critical network infrastructure solutions that increase availability, reliability, and security.
Develop network diagrams, documentation, and regular status reports on network activities.
Collaborate closely with the Security team to plan and implement security controls across the network.
Guide the team in adopting infrastructure and network automation platforms and coding practices.
Develop and maintain technology roadmaps to support long-term enterprise network strategy.
Provide leadership, mentorship, and oversight for the network engineering team.
Qualifications
REQUIRED:
A minimum of 10 years of experience as an Engineer or Architect specializing in network infrastructure services.
At least 4 years of experience with cloud technologies (Azure and AWS required; Google Cloud Platform (GCP) desired).
A minimum of 5 years of experience designing critical network infrastructure for large/complex networks.
Experience with infrastructure and network automation platforms and coding.
Experience designing and implementing enterprise network solutions that improve availability and security.
Experience developing technology roadmaps.
Strong leadership, communication, and team management skills.
Must be eligible to obtain DHS Suitability clearance.
Preferred Qualifications:
Experience with USCIS programs.
Experience working on Agile projects.
Experience with enterprise integration services.
Experience with orchestration and automation platforms.
Familiarity with Artificial Intelligence (AI) in enterprise network operations.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is based onsite in Camp Springs, MD. Candidates must be able to work in a standard office environment and participate in in-person meetings and operations as required.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$90k-114k yearly est. 5d ago
Digital Product Manager - Salesforce Practice (REMOTE--VA, NC, MD, PA, GA)
Atlantic Union Bank 4.3
Waldorf, MD job
The Digital Product Manager will lead a team of direct and cross-functional resources across multiple business, IT, and operational teams. This is a critical and highly visible role requiring significant stakeholder influence and relationship management both internally (Line of Business Leadership, Marketing and Technology Senior Leaders and other functional experts) and externally (Strategic Partners, Vendors, and leading technology companies). This individual will lead a team of Digital Product Owners and Business Analysts in execution of Atlantic Union's Digital Strategy.
Position Accountabilities
Lead team of product managers responsible for the following:
Assist each Line of Business in creating and implementing digital visions, strategies and roadmaps that address the business needs and future growth
Assess digital platforms in the external marketplace and make recommendations for potential partnerships
Identify opportunities to leverage digital techniques for greatest strategic impact and defining the priority capabilities required to succeed
Develop the business cases and business requirements for digital opportunities and drive to execution
Lead multi-disciplinary teams to shape and implement digital strategies, programs, and initiatives
Bring the voice of the customer/client and the voice of the advisor/employee into our product features, ensuring that features delivered are aligned with the intended business outcomes, and align work with our target architecture road map
Develop and manage goals and key performance indicators
Partner with Marketing for acquisition support, product positioning, promotion of digital products and services and onboarding activities
Understand all aspects of the internal and external environment including customer met/unmet digital needs through research efforts, in-depth understanding of voice of the customer, industry trends, vendor/platform capabilities and best practices for servicing the digital needs of our customers
Continuously assesses competitive moves and monitors performance against objectives.
Present data, strategies and recommendations to senior management to build buy-in to strategic recommendations
Prioritize product requirements and coordinate release plans with IT and key constituents.
Serve as primary business point of contact for implementation activities and work closely across with key constituents to meet scheduled milestones
Guide and direct complex projects, identify key stakeholders and gain participation.
Lead team of analysts responsible for the following:
Document business requirements and translate into technical requirements to guide the implementation of new features, systems, and enhancements.
Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
Serve as the technical focal point for the business in the presentation of the new system/application to Atlantic Union's Application and Architecture Review Board.
Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow.
Develop and maintain design documentation working across the organization for documenting integration points between systems.
Improve systems by studying current practices and designing modifications.
Recommend controls by identifying problems and opportunities; controls to include system access and configuration management.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Act as liaison to IT and Operations teams for managing change/release management efforts and troubleshooting system and end user issues
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
Organizational Relationship
Reports to Head of Digital Strategy
Position Qualifications
Education & Experience
Bachelor's Degree required
10+ years of financial services experience
5+ years of experience in the digital space
Experience as a people manager
Knowledge & Skills
Excellent verbal, writing and presentation skills
Program management and leadership experience
Strong PowerPoint and Excel skills to assemble & lead executive presentations
Demonstrated experience developing and executing against a strategic plan
Proven ability to develop product roadmaps, define requirements and lead implementation efforts successfully.
Demonstrated interpersonal and management skills; ability to work well as part of a cross-functional team and lead across the organization at multiple levels
Ability to influence diverse, cross functional team to success without direct authority over the team
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$96k-136k yearly est. 3d ago
Residential Loan Originator - Commissioned
Arundel Federal Savings Bank 3.4
Arundel Federal Savings Bank job in Annapolis, MD
Benefits:
Free Long-Term Disability
Short-term Disability
Free AD&D and Life Insurance
401(k)
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Profit sharing
Training & development
Tuition assistance
Vision insurance
Wellness resources
Arundel Federal Savings Bank located in Anne Arundel County seeks a Residential Loan Originator to market and procure residential mortgage loans using sound banking practices. Performs all duties of a Mortgage Loan Originator including, but not limited to, interviewing and counseling customers/potential customers, origination of applications, pre-qualifications, file maintenance and record keeping. Commission can be earned in addition to hourly pay. Is this the job for you? Are you inquisitive, enjoy helping people and have an eye for detail? Are you a problem solver, able to think critically, and skilled at communicating with a variety of audiences? If so, this may be the job for you. As the Residential Loan Originator, you will be responsible for:
Develops new business by contacting and developing relationships with residential home builders, Realtors, attorneys, CPA's, and financial advisors. Cross sells all Bank services, as appropriate.
Originates conforming/non-conforming residential mortgage applications by phone fax, email, online channels and in person. Activities include but are not limited to: counseling customers on various mortgage products and taking customer applications. Compiles documentation to support borrower income, employment, assets, down payments, and debts.
Ensures that all applications are complete, including preparation and issuance of required disclosures, etc.
Prepares initial mortgage applications for submission to set up processing, including but not limited to: income analysis, initial calculations of debt and LTV ratios, reviewing mortgage credit report and overall preparation of file to be advanced to loan setup.
Maintains loan documentation in customers file, ensuring all policies and procedures of the Bank are followed. Updates loan records as required. Reviews files to ensure that all required documents are present and accounted for.
Prepares pre-qualification letters to assist customers in purchasing and financing their new homes.
Performs other mortgage origination, sales, and administrative related duties as assigned by the VP of Residential Lending and/or the Asst VP of Residential Lending.
Utilizes tact and experience-based knowledge to resolve customer (internal and external) problems by explaining specific policies and products while representing the Bank in a professional manner and maintaining positive customer relations.
Responsible for applying requirements relating to Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and Customer Identification Program (CIP) including Beneficial Ownership (BO).
Responsible for applying all the regulatory requirements during the performance of the job duties as assigned.
Complete all annual required BSA and other bank compliance training as assigned in a timely manner.
Are you the one we need? If you are, you'll have these qualifications:
High school degree or equivalent (GED).
Minimum three years' experience in mortgage banking; experience as loan officer/originator preferred.
Demonstrated understanding of entire mortgage loan process from sales origination through post-
closing.
Demonstrated knowledge of mortgage policies and procedures, compliance, and federal/state regulations. Must be certified and in good standing with the National Mortgage Licensing System (NMLS) or eligible for registration.
Notary Public.
Knowledge of industry standard guidelines.
Excellent organizational, analytical, and problem-solving skills.
Attention to detail.
Knowledge of Encompass Loan Operating Software preferred.
Excellent verbal, written, telephone and interpersonal communication skills.
Must possess a strong service orientation and willingness to sell products and services.
PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet.
Ability to handle multiple projects/priorities and produced required results.
Local travel required.
Ability to function in a financial institution branch environment and use standard office equipment, including, but not limited to: PC, fax, copier, telephone.
Ability to lift up to 25 lbs. (i.e., file boxes).
Why join Arundel Federal? We are a community retail bank focusing on deposits and lending serving Anne Arundel County since 1906. “Your Vision. Our Strength." is the phrase that describes what we do and have consistently done for over 100 years: use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions. We offer a comprehensive benefits package including paid time off, medical, dental, vision, life and disability insurance, HRA, FSA, paid holidays, and 401(k) profit sharing plan. Learn more about Arundel Federal at: ******************************** This position is eligible for monthly commissions on loans per agreement. Arundel Federal is an Equal Opportunity/Affirmative Action Employer and will not discriminate in its employment practices due to an applicant's race, color, religion, national origin, sex gender identity/expression, age, ancestry, sexual orientation, disability, genetics, veteran status, marital status, pregnancy-related conditions, or political beliefs. We also maintain a drug-free workplace.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Arundel FSB
Arundel Federal Savings Bank believes a strong community begins with a strong foundation, which is why we've remained focused on supporting the people, businesses and communities we've served since 1906. Whether through retail banking services such as checking, savings and certificates of deposit accounts, or our suite of business banking services, along with residential and commercial loans, we are here to exceed your expectations and help you succeed.
We were born more than one hundred years ago, when a small group of citizens and local businessmen in the growing community of Brooklyn, Maryland formed the Arundel Perpetual Building and Loan Association (now Arundel Federal Savings Bank) in the corner of a lumber company's storeroom at Sixth Street and Patapsco Avenue. Their mission was to finance homes for the local citizenry through savings dollars invested by the community.
Although we've grown quite a bit since then our beliefs and focus remain the same. We continually add new products and services to meet the financial needs of individuals, families and businesses. In addition to 24/7 online and mobile banking, Arundel Federal Savings Bank has five Maryland branches in Annapolis, Brooklyn, Glen Burnie, Pasadena and Severna Park.
We believe in the power of community by fostering growth and enhancing the quality of life. In addition to donations of financial support, our employees participate in a wide variety of projects and events that benefit numerous community organizations and groups throughout the year. Arundel Federal also offers free financial education classes about credit, finances, home buying, fraud, and more to schools and organizations in our community.
We continue to adhere to a conservative management style and have retained a strong base of directors, officers and employees. Arundel Federal is consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements.
We are, and remain, a Bank for the community and its citizens.
$38k-52k yearly est. Auto-Apply 60d+ ago
Learn more about Arundel Federal Savings Bank jobs
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Arundel Federal Savings Bank may also be known as or be related to Arundel Federal Savings Bank.