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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Richmond, VA | $46,166 | $22.20 |
| 2 | Greensboro, NC | $41,268 | $19.84 |
| 3 | Lakewood, CO | $38,214 | $18.37 |
| 4 | Brownsburg, IN | $38,068 | $18.30 |
| 5 | San Francisco, CA | $37,530 | $18.04 |
| 6 | Jacksonville, FL | $32,476 | $15.61 |
| 7 | Plano, TX | $32,005 | $15.39 |
| 8 | Roswell, GA | $31,925 | $15.35 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Engagement Specialist | $61,461 | $30 | - |
| 2 | Call Center Technician | $54,165 | $26 | - |
| 3 | Agent | $52,125 | $25 | 1 |
| 4 | Customer Service Technician | $43,439 | $21 | - |
| 5 | Customer Care Professional | $40,860 | $20 | - |
| 6 | Customer Care Advocate | $40,343 | $19 | - |
| 7 | Customer Service Specialist | $37,393 | $18 | - |
| 8 | Representative | $37,190 | $18 | - |
| 9 | Call Center Coordinator | $35,226 | $17 | - |
| 10 | Customer Care Representative | $35,138 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prudential Retirement Insurance And Annuity Co | $38,955 | $19 | - |
| 2 | Cardinal Health | $35,898 | $17 | 138 |
| 3 | CME Group | $34,159 | $16 | 1 |
| 4 | CIT Group | $33,742 | $16 | - |
| 5 | Morgan Stanley | $33,546 | $16 | - |
| 6 | Sonic Automotive | $33,511 | $16 | - |
| 7 | T. Rowe Price | $33,183 | $16 | 1 |
| 8 | Citi | $32,618 | $16 | 13 |
| 9 | Sheehy Auto Stores | $31,552 | $15 | - |
| 10 | Park Place Dealerships | $31,406 | $15 | - |
| 11 | Crown Automotive | $31,285 | $15 | - |
| 12 | Lithia Motors | $30,790 | $15 | - |
| 13 | Penske Automotive Group | $30,583 | $15 | - |
| 14 | AutoNation | $30,366 | $15 | 1 |
| 15 | Berkshire Hathaway | $29,934 | $14 | 2 |
| 16 | Coggin Automotive Group | $29,363 | $14 | - |