We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
$18 hourly 2d ago
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Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Tampa, FL jobs
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 1d ago
Client Solution Center Representative - 35721
Harvard Maintenance, Inc. 4.2
Miami, FL jobs
Job Site Location US-FL-Miami Job ID 2025-35721 Category Portal Searching Client Solution Center Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 10:00 am to 6:00 pm EST.
What you'll do as an Exceptional Team Member
Call Management:
Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally.
Provide timely responses to client inquiries and service requests.
Work Order Administration:
Monitor, create, and dispatch work tickets across multiple software platforms and applications.
Accurately enter and update work order information and inspection data in real-time.
Ensure timely follow-up and closure of work tickets while maintaining detailed records.
Identify recurring issues or workflow bottlenecks and recommend improvements to enhance efficiency and accuracy.
Client and Operational Support:
Collaborate closely with Operations teams to resolve service concerns and support service excellence.
Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment.
Participate in identifying process improvement opportunities, offering recommendations for enhancements to workflows, ticketing practices, or communication protocols.
Administrative Duties:
Provide essential administrative support, including generating and distributing status reports to track work order progress.
Support billing and invoice verification processes to ensure accuracy and timely processing.
Review, correct, and verify data entries to maintain data integrity.
Flexibility and Availability:
Be available for on-demand shift coverage as needed during the week.
Adapt to changing priorities and contribute to a collaborative team environment.
What you'll need to be an Extraordinary Team Member
Communication Skills:
Excellent phone etiquette and professional verbal and written communication skills.
Strong customer service orientation with a commitment to providing positive client experience.
Technical Proficiency:
Proficient in Microsoft Excel and other Microsoft Office applications.
Ability to quickly learn and navigate multiple software platforms and systems.
Attention to Detail & Multitasking:
Exceptional attention to detail with the ability to manage multiple tasks simultaneously.
Strong organizational skills and the ability to prioritize in a fast-paced environment.
Independence & Flexibility:
The ability to work independently with minimal supervision while maintaining productivity and quality standards.
Willingness to work flexible hours and provide coverage during business-critical times.
Preferred Qualifications:
Experience in a customer service or call center environment.
Familiarity with work order management systems or service dispatch platforms.
(3+) years of relevant experience
Associate's degree
Work Environment:
This is an in-office position based at our headquarters in Miami, FL.
Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.
The Harvard Promise
Join our team and play a critical role in delivering exceptional service and operational excellence in our Client Solutions Center!
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
$33k-59k yearly est. 2d ago
Customer Service Advisor
Valvoline 4.2
Loves Park, IL jobs
**Geared for the Driven** At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
**What you'll do**
As a Customer ServiceAdvisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
+ Deliver a positive first impression to each guest with a warm, friendly greeting
+ Present oil change options and additional services based on manufacturer recommendations
+ Build trust and win repeat, loyal customers
+ Evaluate customers' needs, working quickly and efficiently
+ Provide hands-on assistance under the hood as needed
+ Master products, services, and company knowledge
**How you'll succeed**
+ Have effective interpersonal, oral communication skills
+ You enjoy interacting with people face-to-face
+ You are friendly and ready to work as part of a customer-focused team
+ Have an eagerness to learn and grow
+ You can occasionally lift up to 50 pounds
+ Have full mobility and the ability to work with your hands above your head
+ Can stand for extended periods of time and climb stairs
**Benefits include:**
+ Competitive pay & flexible work schedule
+ On-the-job training
+ Paid biweekly
+ Company provided uniforms and tools
+ We promote from within - a commitment we are passionate about
+ No late evenings
+ Paid time off and holidays*
+ Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply, and benefits may differ depending on location_
_Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
_The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _****************************_ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
$28k-32k yearly est. 60d+ ago
Service Advisor
Mayer Automotive Group 4.7
Marion, IL jobs
Marion Toyot Service Department
ServiceAdvisor (ASM). Express and Repair -
Full Time: Monday - Friday (Flexible 8 Hour Shifts) Saturday rotations
We are seeking a well-organized, detail-oriented professional who brings a positive, upbeat attitude to the team. This full-time role is ideal for someone who enjoys a fast-moving environment, values teamwork, and takes pride in delivering a great customer experience. While automotive industry experience is preferred, we welcome candidates with related professional backgrounds who are eager to learn and grow. Candidates new to the industry will begin with paid training of $44,000 annually, and have the opportunity to earn commission income of $70,000+ annually once fully trained. Performance based income (commissions) has no cap!
Our Service Department is built around teamwork and smart processes. We average 50-60 appointments per day (with an monthly average of 1400+ Repair Orders including internal vehicles). From the Service Drive to Parts and the Service Shop, we use modern, intuitive technology to support efficiency and consistency. ServiceAdvisors are supported by Porters and a dedicated BDC team that manages incoming service calls and appointment scheduling, allowing Advisors to stay focused on helping customers and building lasting relationships.
(Training Base Plus Commission/Perks (No cap on commissions)
Our ServiceAdvisor role:
Greets/Checks-in Customers.
Reviews service express and/or repair concerns with the customer (including diagnostic fees when applicable).
Compiles Repair Orders electronically for requested service specifics plus dispatches vehicle to Technician.
Reviews all results of repair diagnose and/or inspection recommendations based on the Technicans diagnosis witht he customer.
Prices out costs on service time or mileage and/or repair needs plusrequests parts from the Parts Department.
Presents needs to customers for final approvals.
Reviews all final work and total costs with customer upon completion.
Provides final invoicing and secures payment - from customer or warranty company as appliable.
Ensures the delivery of the vehicle back to the customer.
Receives customer calls.(We have a Service
BDC Team who backs up service calls and schedules appointments).
Writes Internal Repair Orders for all in-coming used cars to make ready for sale on the Dealership lot.
Requirements -
Experience with technology, including software & website platforms. (Will train on Marion Toyota's specific platforms but must know how to navigate and access multiple platforms at one time in a timely manner).
Must be able to handle multiple customers at a time and still be thorough with each customer.
Very good phone skills and people skills.
Ability to adapt to and follow all electronic processes and tools with an eye or detail.
Good memory skills.
Excellent communication ( knowing how to handle customer complaints, upsets, solutions plus present recomendations).
Full mobility is needed in this position, including visual/audial/articulation.
Must be good at math
Valid Drivers License is required for this position, no exceptions.
Proof of Right to Work in the USA (social security card/passport/work-visa)
Benefits:
Health/Dental/Vision Options/Paid Days Off: Vacation/Personal/Holiday/Bereavement/Jury Duty
Continuous Training
Employee Discounts
401K
We are ready to hire - Submit your Resume for review.
$44k-70k yearly 23d ago
Service Advisor
Mayer Automotive Group 4.7
Marion, IL jobs
Marion Toyot Service Department
ServiceAdvisor (ASM). Express and Repair -
Full Time: Monday - Friday (Flexible 8 Hour Shifts) Saturday rotations
We are seeking a well-organized, detail-oriented professional who brings a positive, upbeat attitude to the team. This full-time role is ideal for someone who enjoys a fast-moving environment, values teamwork, and takes pride in delivering a great customer experience. While automotive industry experience is preferred, we welcome candidates with related professional backgrounds who are eager to learn and grow. Candidates new to the industry will begin with paid training of $44,000 annually, and have the opportunity to earn commission income of $70,000+ annually once fully trained. Performance based income (commissions) has no cap!
Our Service Department is built around teamwork and smart processes. We average 50-60 appointments per day (with an monthly average of 1400+ Repair Orders including internal vehicles). From the Service Drive to Parts and the Service Shop, we use modern, intuitive technology to support efficiency and consistency. ServiceAdvisors are supported by Porters and a dedicated BDC team that manages incoming service calls and appointment scheduling, allowing Advisors to stay focused on helping customers and building lasting relationships.
(Training Base Plus Commission/Perks (No cap on commissions)
Our ServiceAdvisor role:
Greets/Checks-in Customers.
Reviews service express and/or repair concerns with the customer (including diagnostic fees when applicable).
Compiles Repair Orders electronically for requested service specifics plus dispatches vehicle to Technician.
Reviews all results of repair diagnose and/or inspection recommendations based on the Technicans diagnosis witht he customer.
Prices out costs on service time or mileage and/or repair needs plusrequests parts from the Parts Department.
Presents needs to customers for final approvals.
Reviews all final work and total costs with customer upon completion.
Provides final invoicing and secures payment - from customer or warranty company as appliable.
Ensures the delivery of the vehicle back to the customer.
Receives customer calls. (We have a Service
BDC Team who backs up service calls and schedules appointments).
Writes Internal Repair Orders for all in-coming used cars to make ready for sale on the Dealership lot.
Requirements -
Experience with technology, including software & website platforms. (Will train on Marion Toyota's specific platforms but must know how to navigate and access multiple platforms at one time in a timely manner).
Must be able to handle multiple customers at a time and still be thorough with each customer.
Very good phone skills and people skills.
Ability to adapt to and follow all electronic processes and tools with an eye or detail.
Good memory skills.
Excellent communication ( knowing how to handle customer complaints, upsets, solutions plus present recomendations).
Full mobility is needed in this position, including visual/audial/articulation.
Must be good at math
Valid Drivers License is required for this position, no exceptions.
Proof of Right to Work in the USA (social security card/passport/work-visa)
Benefits:
Health/Dental/Vision Options/Paid Days Off: Vacation/Personal/Holiday/Bereavement/Jury Duty
Continuous Training
Employee Discounts
401K
We are ready to hire - Submit your Resume for review.
$44k-70k yearly 25d ago
Customer Service Advisor
Valvoline 4.2
Rockford, IL jobs
**Geared for the Driven** At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
**What you'll do**
As a Customer ServiceAdvisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
+ Deliver a positive first impression to each guest with a warm, friendly greeting
+ Present oil change options and additional services based on manufacturer recommendations
+ Build trust and win repeat, loyal customers
+ Evaluate customers' needs, working quickly and efficiently
+ Provide hands-on assistance under the hood as needed
+ Master products, services, and company knowledge
**How you'll succeed**
+ Have effective interpersonal, oral communication skills
+ You enjoy interacting with people face-to-face
+ You are friendly and ready to work as part of a customer-focused team
+ Have an eagerness to learn and grow
+ You can occasionally lift up to 50 pounds
+ Have full mobility and the ability to work with your hands above your head
+ Can stand for extended periods of time and climb stairs
**Benefits include:**
+ Competitive pay & flexible work schedule
+ On-the-job training
+ Paid biweekly
+ Company provided uniforms and tools
+ We promote from within - a commitment we are passionate about
+ No late evenings
+ Paid time off and holidays*
+ Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply, and benefits may differ depending on location_
_Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
_The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _****************************_ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
$28k-32k yearly est. 60d+ ago
Customer Service Advisor
Valvoline Inc. 4.2
Rockford, IL jobs
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As a Customer ServiceAdvisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
* Deliver a positive first impression to each guest with a warm, friendly greeting
* Present oil change options and additional services based on manufacturer recommendations
* Build trust and win repeat, loyal customers
* Evaluate customers' needs, working quickly and efficiently
* Provide hands-on assistance under the hood as needed
* Master products, services, and company knowledge
How you'll succeed
* Have effective interpersonal, oral communication skills
* You enjoy interacting with people face-to-face
* You are friendly and ready to work as part of a customer-focused team
* Have an eagerness to learn and grow
* You can occasionally lift up to 50 pounds
* Have full mobility and the ability to work with your hands above your head
* Can stand for extended periods of time and climb stairs
Benefits include:
* Competitive pay & flexible work schedule
* On-the-job training
* Paid biweekly
* Company provided uniforms and tools
* We promote from within - a commitment we are passionate about
* No late evenings
* Paid time off and holidays*
* Medical, dental, vision, and 401(k) savings plans*
* Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email **************************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$28k-32k yearly est. 60d+ ago
Service Advisor
Riverview 4.5
Oswego, IL jobs
At River View Ford, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and we treat them like it -- leading to exceptionally low employee turnover. In fact, most of our employees have been with our organization well over 20 years, and many drive from Indiana to work with us! We pride ourselves in delivering a truly outstanding experience to our customers, earning us the highest online reputation score of all Ford dealerships across IL! If you have an interest in developing your automotive career at the best dealership around, apply today! Benefits
Medical and Dental Insurance
401(k) Plan
Competitive Pay
Paid Vacation
Paid Holidays
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Previous automobile experience preferred
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Ability to pass a pre-employment drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-49k yearly est. Auto-Apply 60d+ ago
Service Advisor
River View Ford 4.5
Oswego, IL jobs
Job DescriptionAt River View Ford, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and we treat them like it -- leading to exceptionally low employee turnover. In fact, most of our employees have been with our organization well over 20 years, and many drive from Indiana to work with us! We pride ourselves in delivering a truly outstanding experience to our customers, earning us the highest online reputation score of all Ford dealerships across IL! If you have an interest in developing your automotive career at the best dealership around, apply today! Benefits
Medical and Dental Insurance
401(k) Plan
Competitive Pay
Paid Vacation
Paid Holidays
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Previous automobile experience preferred
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Ability to pass a pre-employment drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-49k yearly est. 22d ago
Customer Service Advisor
Valvoline 4.2
Alsip, IL jobs
**Geared for the Driven** At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
**What you'll do**
As a Customer ServiceAdvisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
+ Deliver a positive first impression to each guest with a warm, friendly greeting
+ Present oil change options and additional services based on manufacturer recommendations
+ Build trust and win repeat, loyal customers
+ Evaluate customers' needs, working quickly and efficiently
+ Provide hands-on assistance under the hood as needed
+ Master products, services, and company knowledge
**How you'll succeed**
+ Have effective interpersonal, oral communication skills
+ You enjoy interacting with people face-to-face
+ You are friendly and ready to work as part of a customer-focused team
+ Have an eagerness to learn and grow
+ You can occasionally lift up to 50 pounds
+ Have full mobility and the ability to work with your hands above your head
+ Can stand for extended periods of time and climb stairs
**Benefits include:**
+ Competitive pay & flexible work schedule
+ On-the-job training
+ Paid biweekly
+ Company provided uniforms and tools
+ We promote from within - a commitment we are passionate about
+ No late evenings
+ Paid time off and holidays*
+ Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply, and benefits may differ depending on location_
_Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
_The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _****************************_ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
$27k-32k yearly est. 60d+ ago
TOP PERFORMING SERVICE ADVISORS WANTED !
Eurotech Auto Service and Repair 3.1
Fort Myers, FL jobs
Job DescriptionBenefits:
Bonus based on performance
Company parties
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
TOP PERFORMING SERVICEADVISORS WANTED !
Porsche - BMW - Mercedes - Audi - VW - Land Rover/Jag Maserati
Are you a rock star serviceadvisor who thrives on results, hates mediocrity, and genuinely cares about customers? If thats you, keep reading.
Were Eurotech Auto Service & Repair, a high-performing European auto repair shop in Fort Myers, FL. We offer an upscale, dealership-alternative experience backed by a 4.9-star reputation, a loyal customer base, and a robust warranty program.
Were growing fast and looking for a driven, results-oriented advisor who wants to be part of something big: a shop that rewards excellence and offers real opportunities for advancement.
THIS IS NOT AN ENTRY LEVEL POSITION.
Were looking for truly talented serviceadvisors with the ambition to take full advantage of the tremendous commission potential and growth opportunity this role offers.
What Youll Get:
Top-tier compensation: aggressive commissions for top performers + team bonus
Ongoing training: Paid sales & management development
Work environment: Professional, fun, and supportive
Benefits: Medical, dental, vision, IRA, paid time off, holidays
Strong team: Backed by skilled, flat-rate European techs
Family-owned and operated we care about our people
This isnt just another job, this could be a career that changes your future.
Apply today or call/text Milko directly at ************
Fort Myers, FL | ******************
$34k-48k yearly est. 21d ago
Customer Service Advisor
Valvoline 4.2
Frankfort, IL jobs
**Accelerate your potential** **Geared for the Driven** Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer ServiceAdvisors. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between.
**What you'll do**
As a Customer ServiceAdvisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.
- Deliver a positive first impression to each guest with a warm, friendly greeting - Present oil change options and additional services based on manufacturer recommendations
- Build trust and win repeat, loyal customers
- Evaluate customers' needs, working quickly and efficiently
- Provide hands-on assistance under the hood as needed
- Master products, services, and company knowledge
**How you'll succeed**
- Have effective interpersonal, oral communication skills
- You enjoy interacting with people face-to-face
- You are friendly and ready to work as part of a customer-focused team - Have an eagerness to learn and grow
- You can lift up to 50 pounds
- Have full mobility and the ability to work with your hands above your head - Can stand for extended periods of time and climb stairs
**Why choose a career with VIOC?**
For over 30 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 1,100 locations across the U.S. and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today!
**Benefits include:**
- Competitive pay & flexible work schedule
- On-the-job training
- Flexible hours
- We promote from within - a commitment we are passionate about - No late evenings
- Tuition reimbursement *
- Paid vacation, holidays, and sick time*
- Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply and benefits may differ depending on location_
_Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
$27k-32k yearly est. 60d+ ago
Customer Service Advisor
Valvoline Inc. 4.2
Frankfort, IL jobs
Accelerate your potential Geared for the Driven Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer ServiceAdvisors. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between.
What you'll do
As a Customer ServiceAdvisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.
* Deliver a positive first impression to each guest with a warm, friendly greeting • Present oil change options and additional services based on manufacturer recommendations
* Build trust and win repeat, loyal customers
* Evaluate customers' needs, working quickly and efficiently
* Provide hands-on assistance under the hood as needed
* Master products, services, and company knowledge
How you'll succeed
* Have effective interpersonal, oral communication skills
* You enjoy interacting with people face-to-face
* You are friendly and ready to work as part of a customer-focused team • Have an eagerness to learn and grow
* You can lift up to 50 pounds
* Have full mobility and the ability to work with your hands above your head • Can stand for extended periods of time and climb stairs
Why choose a career with VIOC?
For over 30 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 1,100 locations across the U.S. and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today!
Benefits include:
* Competitive pay & flexible work schedule
* On-the-job training
* Flexible hours
* We promote from within - a commitment we are passionate about • No late evenings
* Tuition reimbursement *
* Paid vacation, holidays, and sick time*
* Medical, dental, vision, and 401(k) savings plans*
* Terms and conditions apply and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$27k-32k yearly est. 60d+ ago
Service Advisor
Myers Auto Group 4.3
West Palm Beach, FL jobs
Kia Delray
is looking for a customer-focused, experienced ServiceAdvisor to join our team!
The ServiceAdvisor is the face of the dealership for service customers. It is the ServiceAdvisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to Kia's published maintenance schedule and requirements.
Qualifications
Qualifications and Responsibilities
• Greet customers in a timely, friendly manner and obtain pertinent vehicle information
• Actively promote and build rapport with the customer
• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
• Generate and provide customer with a complete and accurate estimate of repair
• Establish and communicate completion time of repair with customer and technician
• Answer incoming service calls
• Maintain and schedule service appointments
• Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable OLP
• Strictly follow Kia's warranty guidelines and procedures
• Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction at or above specified goal(s) in service for district, regional and national scores
• Comply with all federal, state, and local laws, and company policy, regarding the safeguarding all customer, company, and manufacturer information, as well as customers vehicle and property
• Must be able to manage in a fast-paced work environment with limited supervision
• Must have great customer service, phone, and computer skills
• Previous automotive ServiceAdvisor experience heavily preferred (CDK)
• Must have a valid driver's license and clean driving record
• Must be able to pass pre-employment screening (background & drug test)
EOE/DFWP
$31k-51k yearly est. 6d ago
Senior Technical Service Advisor
Ferguson 4.1
OFallon, IL jobs
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We are currently seeking to fill an immediate need for a Residential HVAC Technical ServiceAdvisor. In this role, you will provide technical product support to our outside sales and field partners for Residential HVAC products. If you have prior technical experience with Residential HVAC Equipment, outstanding communication skills, and love helping others solve problems, this is an excellent opportunity to grow with an industry-leading organization.
This role will support the state of Missouri. Our ideal candidate should be in the Saint Louis area.
Responsibilities:
* Assist dealers in troubleshooting service and installation problems over the phone daily
* Maintain daily call log of customer interactions
* Provide outside field service customer support on job sites
* Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times
* Provide technical product knowledge and product training virtually and in-person to customers and internal associates
* Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager
* Assist with filing warranty claims
* Attend trainings to become Rheem Mfg. Field Service Representative (FSR)
* Become a Mitsubishi Diamond Service Group member (DSG)
* Other duties as assigned by Manager
Qualifications:
* 5 + years of Technical HVAC Experience. Either in Service, Install or Technical Support
* EPA Certification and other HVAC licenses strongly preferred
* Experience with Rheem MFG. and Mitsubishi residential HVAC products, strongly preferred
* Willing to answer technical support phone calls most days
* Provide Technical Training in-person and virtually
* Ability to quickly find product information to assist technicians on the phone or on the jobsite
* Be able to provide top notch customer service
* Strong proficiency with computer and software programs, including all Microsoft Applications
* Ability to communicate technical information to technical and non-technical customers and associates
* Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization
* Ability to be flexible, adaptable, and multitasking skills needed, including the ability to prioritize multiple, urgent requests
* Proven time management and organizational skills
* Detailed and able to maintain a high level of accuracy
* Self-starter, creative problem solver, and self-sufficient
* Ability to travel within New England to job sites, branches and corporate offices as required
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
* Pay Range:
* $6,733.34 - $10,775.00
* Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
* This role is Bonus or Incentive Plan eligible.
* Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
* The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
$40k-52k yearly est. Auto-Apply 1d ago
Service Dispatcher
Master Solutions 3.9
Naperville, IL jobs
Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect!
To the qualified Service Dispatcher, we offer:
Competitive Compensation - $42,000 - $55,000 based on experience
Sign-On Bonus - Join our team and get rewarded from the start
Paid Overtime - Earn extra for the hard work you put in
Generous Paid Time Off - Start with 10 days of PTO per year plus holidays
Comprehensive Health Benefits - Medical, dental, and vision insurance
401(k) with Company Match - Invest in your future
Primary Duties of the Service Dispatcher:
Service Coordination & Scheduling
Prioritize and schedule service tickets for technicians.
Monitor the service board and follow up to keep tickets moving.
Balance workflow to match technician availability with client needs.
Client Communication
Act as the first point of contact for service requests.
Gather key details, triage issues, and route tickets appropriately.
Documentation & Process Support
Keep ticket notes, client details, and schedules accurate and current.
Maintain dispatch systems/workflows and recommend process improvements.
Operational Support
Track SLAs and response times to support service metrics.
Help prepare daily schedules, reports, and follow-up lists.
Professional Expectations for the Service Dispatcher:
Alignment with Company Values
Excellent Communication & Customer Service
Problem-Solving & Proactive Thinking
Time Management & Organization
Team Collaboration
Willingness to Learn & Taking Initiative.
Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois.
Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.
$42k-55k yearly Auto-Apply 38d ago
Service Dispatcher
Master Solutions, Inc. 3.9
Naperville, IL jobs
Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk.
Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect!
To the qualified Service Dispatcher, we offer:
Competitive Compensation - $42,000 - $55,000 based on experience
Sign-On Bonus - Join our team and get rewarded from the start
Paid Overtime - Earn extra for the hard work you put in
Generous Paid Time Off - Start with 10 days of PTO per year plus holidays
Comprehensive Health Benefits - Medical, dental, and vision insurance
401(k) with Company Match - Invest in your future
Primary Duties of the Service Dispatcher:
Service Coordination & Scheduling
Prioritize and schedule service tickets for technicians.
Monitor the service board and follow up to keep tickets moving.
Balance workflow to match technician availability with client needs.
Client Communication
Act as the first point of contact for service requests.
Gather key details, triage issues, and route tickets appropriately.
Documentation & Process Support
Keep ticket notes, client details, and schedules accurate and current.
Maintain dispatch systems/workflows and recommend process improvements.
Operational Support
Track SLAs and response times to support service metrics.
Help prepare daily schedules, reports, and follow-up lists.
Professional Expectations for the Service Dispatcher:
Alignment with Company Values
Excellent Communication & Customer Service
Problem-Solving & Proactive Thinking
Time Management & Organization
Team Collaboration
Willingness to Learn & Taking Initiative.
Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois.
Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.
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$42k-55k yearly 10d ago
Service Dispatcher/Admin
Fastech-Fueling and Service Technologies, Inc. 3.4
Hialeah, FL jobs
Requirements
Required Experience:
Tech-savvy with knowledge of relevant methods (CAD)
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma or equivalent required
Work Environment:
This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular).
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work:
This is a full-time position, M/F.
Travel:
No travel is expected for this position.
Required Education and Experience:
• High school diploma or GED required.
• Two years of previous experience preferred.
EEO Statement
As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply.
We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more.
To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.
$25k-32k yearly est. 8d ago
Service Consultant - Lincoln of Naples
PHP Distribution 4.4
Naples, FL jobs
The ServiceAdvisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
ServiceAdvisor Duties and Responsibilities:
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Test-drive the vehicle or refer to the test technician as necessary.
Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications, using maintenance menus.
Maintains a dealership-prescribed standard for "hours per customer repair order written."
Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Ability to read and comprehend instructions and information.
Two years of experience in a dealership position.
General knowledge of vehicle mechanical operations.
Sales experience preferred.
Professional personal appearance.
Excellent oral and written communication skills.
All applicants must perform duties and responsibilities in a safe manner
Bilingualism is not required, but can be very helpful.
Valid Florida Driver's license is required.
Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT
Germain Automotive is proud to offer the following benefits for our employees:
Medical Insurance
Dental Insurance
Vision Insurance
401K after 30 days of employment
Life Insurance
Short and Long-term Disability Insurance
Paid time off
Employee Discounts
State of the art technology