Customer Service Representative jobs at ASCAP

The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world's most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at ************** on X and Instagram @ASCAP and on Facebook. # # # Job Overview: The Global Member Services Representative provides customer service to ASCAP's members via telephone, email, and ASCAP's proprietary online account management system (Member Access). The position serves the goals of the ASCAP Global Members Services department in ensuring ASCAP writers, publishers, and internal partners receive the best experience possible. Areas of Responsibility and Accountability: Member Customer Service: Provide customer service to ASCAP's writer and publisher members via telephone, email, and ASCAP's proprietary online account management system Communicate effectively with individuals from both within and outside of the organization in order to resolve writer and publisher member issues and answer all questions Resolve and track both inquiries and other types of incoming requests by researching and rectifying any issues that may be raised by writer and publisher members and/or their representatives Inquiry subjects vary, but are often related to the following: Performance crediting ASCAP's repertory Royalty distribution Overpayment recoupment International collections and distributions Membership elections General membership concerns Escalate and resolve member issues by effectively leveraging your expert knowledge of ASCAP's business, communicating with other departments within ASCAP as necessary Use sound judgment to determine if claims need to be escalated Distribution Support: Liaise with members on behalf of ASCAP's Distribution Team whenever additional information is required to process a writer or publisher claim Liaise with other departments to seamlessly resolve member issues Qualifications and Requirements: Bachelor's degree Excellent administrative, written, and verbal communication skills The ability to clearly and simply communicate complex issues Skilled at prioritizing multiple tasks or projects simultaneously Self-motivated and organized to ensure internal and external responsiveness Effective and creative problem solver Prior customer service experience Knowledge of ASCAP's systems, policies, and procedures is a plus Interest in music and the music industry is a plus Compensation & Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network Vision plan that offers both in and out-of-network provider options 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match. An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan Generous time-off policy 12 company holidays Health care and dependent care flexible spending accounts Short-term disability insurance/salary continuation and long-term disability insurance Company provided basic life and accidental death and dismemberment insurance Employee gym discounts at select gyms Commuter benefits Voluntary pet health insurance Voluntary auto and homeowners insurance Voluntary employee, spouse, and dependent life insurance options Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws. The anticipated base salary range for this position is $50,000.00 to $50,000.00 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base. Responsibilities: + Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training. + Partnering with the Client Manager to plan and conduct regular business reviews with clients. + Understanding, analyzing, and documenting client-specific needs, workflows, and objectives. + Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them. + Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use. + Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities. + Guiding clients in navigating legislative and regulatory processes. + Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations. + Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering. + Delivering product demonstrations, online training sessions, webinars, and phone-based training. + Utilizing all required tools, systems, processes, sales metrics, and reporting platforms. + Meeting or exceeding sales goals, usage objectives, and other performance targets. Requirements: + Have 3+ years of proven sales, customer success, or training experience + Have a Bachelor's degree/equivalent experience + Show great verbal and written communication skills + Have excellent organizational skills and attention to detail + Be able to collaborate effectively across teams + Have the ability to build strong internal and external relationships + Have the ability to travel to customers for onsite trainings and meetings (about 10% of time) Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How You'll Make An Impact: The People Relations Specialist is a hands-on role responsible for supporting the daily operations of the People Relations function while contributing to broader people relations initiatives. Reporting to the Director, People Relations, this role manages follow-up on accommodation requests, performance management cases, and other day-to-day people relations matters. The Senior Specialist partners closely with People & Culture Business Partners (PCBPs) and other stakeholders, ensuring cases are handled consistently, fairly, and in compliance with company policies and legal requirements. This position combines detailed operational execution with the professionalism and discretion required to support sensitive people matters. What you'll do: People Relations Case & Operations Support * Manage day-to-day follow-up on accommodation requests, performance management cases, and other people relations matters. * Document and track case progress, ensuring timely and accurate resolution. * Provide case support and policy guidance to PCBPs on a wide range of people relations topics. * Maintain confidentiality and compliance in all documentation, communications, and case management activities. Project & Process Support * Assist the Director, People Relations with projects and initiatives to strengthen the function and improve the team member experience. * Support the creation, documentation, and rollout of processes, templates, and resources for consistency and efficiency. * Partner on compliance activities, including policy reviews, reporting, and audits. * Identify opportunities to streamline operations and improve response times. Collaboration & Partnership * Build strong working relationships with PCBPs, HR Operations, and other People & Culture stakeholders. * Communicate clearly and professionally with team members and partners, often in sensitive or challenging situations. * Provide reliable, timely support to ensure People Relations delivers excellent service across the business. What you'll need: * Bachelor's degree or equivalent combination of education and experience. * 2+ years of experience in Employee Relations, HR Generalist, or other relevant HR roles. * Familiarity with compliance and regulatory requirements related to accommodations, performance management, and workplace policies. * Strong attention to detail with proven ability to manage multiple tasks, cases, and deadlines. * Excellent communication and interpersonal skills; able to manage sensitive conversations with professionalism and empathy. * Demonstrated ability to maintain confidentiality, integrity, and sound judgment. * Customer-service mindset with a proactive, solution-oriented approach. * Ability to work independently on day-to-day tasks while contributing to broader team goals. * Experience with automation and/or AI tools such as chat GPT, Gemini, etc. * Must have legal right to work in the U.S. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $63,871 to $85,161 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2025-11-100

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Description Job Title: Customer Service Representative Company: BreezeJobFinder.com (powered by Breeze Unlimited) Employment Type: Full-Time About BreezeJobFinder BreezeJobFinder.com is a fast-growing SaaS platform built to make the job search easier, smarter, and more effective. With AI-powered resume and cover letter tools, an application tracker, and a new multi-job board search feature, we help job seekers stay organized, stand out to employers, and land interviews faster. Position Overview We're looking for a friendly, detail-oriented Customer Service Representative (CSR) to join our team. As the first point of contact for our users, you'll provide support, resolve issues, and ensure every customer feels confident and supported in their job search journey. You'll also play a key role in gathering feedback to help us improve the platform and deliver an exceptional experience. Key Responsibilities Respond promptly to user inquiries via email, chat, and phone Assist job seekers with account setup, subscription questions, and platform navigation Provide technical support and troubleshoot common issues Guide users on how to maximize features like the job tracker, resume builder, and job board search Record and escalate user feedback to the product team for continuous improvement Maintain accurate records of customer interactions in our support system Deliver a positive, empathetic, and professional experience to every user Qualifications 1+ year of experience in customer service, preferably in SaaS or tech support Strong communication and problem-solving skills Tech-savvy, comfortable navigating online platforms and troubleshooting Ability to multitask and manage time effectively in a fast-paced environment Empathy and patience when working with users of varying technical skill levels Self-starter with the ability to work independently and as part of a remote team Preferred Skills Experience with customer support software (e.g., Zendesk, Freshdesk, Intercom) Background in SaaS, HR tech, or career services Bilingual abilities a plus What We Offer Competitive pay with growth opportunities Flexible remote work environment Opportunity to be part of a growing SaaS platform making a real difference for job seekers A supportive, collaborative team culture

The Client Engagement Specialist will serve as a client-facing resource dedicated to driving platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities Client Partnership & Support Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management. Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth. Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution. Ensure on-time execution of client projects, meeting quality and delivery expectations. Responsible for order entry and order management, maintaining accuracy across all submissions. Travel to client's office locations will be required. Platform Utilization & Strategic Guidance Drive platform adoption through education, training, and proactive recommendations. Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes. Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards. May be required to operate in-house small format printer to produce rush projects and client proofs. Training & Enablement Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes. Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs. Collaboration & Communication Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences. Document client expectations, project requirements, and feedback, ensuring alignment and follow-through. Qualifications & Skills 2-4 years of experience in customer service and engagement, marketing consultation, or a related field. Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry). Excellent communication, presentation, and relationship-building skills. Experience supporting software or platform adoption in a consultative role. Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Self-motivated, proactive, and solutions-oriented.

We are FlatWorld and we are disrupting the Higher Education textbook industry. About the company Our mission is to bring textbook prices back down to earth. College faculty and students are our customers. We make their lives easier by ensuring that students have access to our high-quality, digital-first textbooks, at prices they can afford. Adoption of FlatWorld's affordable, high-quality digital-first textbooks and the online Homework system has grown tremendously: we have been the fastest growing publisher in our market for the past five years. We're looking for motivated individuals to join our Customer Service team and help support our continued growth. About the Role We are looking for a Customer Service Representative to join our team and play a key role in delivering exceptional service to our customers. As the first point of contact for faculty, students, and bookstores, you will help resolve inquiries, process orders, and ensure a seamless experience with our products. You'll also collaborate with internal teams to provide valuable customer insights and contribute to our mission of making customer service a brand differentiator. Responsibilities Provide clear, timely, and professional support via live chat, email, and phone Troubleshoot and resolve customer Tier-1 issues by diagnosing problems, offering solutions, and following up to ensure resolution Process bookstore orders, registrations and maintain open communication with bookstore managers to facilitate smooth transactions. Support and retain existing customers by delivering outstanding service to faculty, students, and bookstores Identify and escalate customer trends, feedback, and recurring issues to the appropriate teams Follow company guidelines, communication procedures, and policies Take initiative in contributing to process improvements and customer experience enhancements Off-hours urgent faculty support Perform other duties as assigned Requirements At least 2-3 years Tier-1 Customer Support experience Quick thinker and resourceful The role involves working at a computer for extended periods Reasonable accommodations can be made for individuals with disabilities Benefits 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Work from home

IT'S NOT GOING OUT OF OUR WAY; IT IS OUR WAY! At United Communications, we've been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region's fastest, most reliable internet providers-recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber, fixed wireless, and DSL solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we're expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career. WHY UNITED? Award-Winning Culture: 2023 & 2024 Best Places to Work Trusted Local Employer for over 75 Years: 4.7 Google Star Rating Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings Top 100 Fiber-To-The-Home Leader 401k + Match, HSA, and more! SUMMARY United Communications Customer Service Representatives (CSR) are responsible for creating an outstanding experience for new and existing customers. Armed with product and service knowledge combined with friendly local appeal, the CSR team provides customer support and technical assistance to customers in a fast-paced and energetic environment. REPORTING STRUCTURE Senior Customer Support Supervisor POSITION SCHEDULE AND ONSITE REQUIREMENTS This is a direct-hire, full-time, on-site position located at our Chapel Hill, TN, location. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include the following, but other duties may be assigned as required. Respond to customer inquiries with the specific goal of helping customers get what they need related to any of United's products/services. Provide daily customer support functions, including taking payments, orders for new service, and general inquiries by phone, in person, or via email. Create new customer accounts and maintain detailed records using company-provided software tools. Provide basic technical support and troubleshooting for phone, Internet, and TV products. Escalate and coordinate more complicated technical issues as appropriate while ensuring customers are aware of the progress being made toward issue resolution. Provide customer education in the use of the system and applications. Achieve call center performance objectives personally and as a team. WHAT YOU BRING Required Qualifications High School degree or equivalent. Experience in a customer-focused role. 2 or more years in a call center environment or in the telecommunications industry is a plus. A certificate from a college or technical school is a plus. Core Competencies Strong interpersonal, verbal, and listening skills. Desire for customer service, driving sales, and achieving results. Must possess excellent communication skills (oral and written), including the ability to effectively articulate complex products or billing arrangements with customers and colleagues. Must have the ability to solve customer problems with patience and a positive approach. Ability to promptly answer support-related emails, phone calls, and use other electronic communications. Flexibility and ability to work independently. Self-motivated, detail-oriented, and organized. Ability to operate office equipment, including personal computers, phone systems, and software applications. Demonstrate proficiency in Internet-related applications such as email clients, FTP clients, and web browsers. Knowledge of basic mathematics and the ability to calculate amounts such as discounts, interest, percentages, and taxes. Ability and interest to work in a dynamic and rapidly changing technology environment. High level of integrity and professional values.

We are seeking a motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and concerns effectively. This role is crucial to maintaining our customer satisfaction and fostering long-term relationships. Key Responsibilities: Answer incoming calls and respond to customer inquiries in a professional and courteous manner. Provide accurate information about products, services, and billing. Resolve customer complaints and issues efficiently while ensuring a positive experience. Document all interactions with customers in our CRM system. Collaborate with team members and other departments to enhance service delivery. Meet and exceed individual and team performance targets. Qualifications: Previous experience in a call center or customer service role is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks. Proficient in computer skills and experience with CRM software is a plus.

We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support through phone, email, and chat. Responsibilities: Answer and respond to customer inquiries in a timely and professional manner Resolve customer issues and concerns in a fair and empathetic manner Utilize problem-solving skills to resolve customer issues efficiently Provide product information, pricing, and ordering procedures to customers Handle customer complaints and escalate issues to supervisor as necessary Meet sales targets and contribute to the achievement of team goals Maintain accurate records of customer interactions in our CRM system Participate in training sessions and stay up-to-date on product knowledge and company updates Collaborate with team members to achieve department goals and objectives Requirements: Excellent communication, problem-solving, and conflict resolution skills Ability to work in a fast-paced environment with multiple priorities Strong listening and empathy skills Basic computer skills and proficiency in CRM software

General information Name Customer Service Representative Ref # 2027 City San Diego State California Country United States Work Hours Mon - Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to deliver exceptional support and service to our customers and internal teams. In this role, you will be the first point of contact for inquiries, orders, and technical assistance, ensuring a seamless experience across phone, email, and in-person interactions. You'll manage returns and exchanges, process payments, and assist with account setup while collaborating with drivers, sales consultants, and team members to resolve issues efficiently. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about creating positive customer experiences. Responsibilities Include: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Respond to Customer Inquiries: Handle incoming calls, emails, and walk-ins, providing accurate information and support regarding products and services to customers and Account Consultants. * Manage Returns and Exchanges: Investigate and process product returns, exchanges, and pickups in coordination with customers, drivers, and sales consultants. * Provide Technical Assistance: Set up and maintain user accounts, including IDs, passwords, shopping carts, and shipping locations for online ordering, while offering basic technical support. * Resolve Customer Concerns: Actively listen to customer issues, deliver effective solutions, and follow up to ensure complete satisfaction. * Process Orders and Payments: Accurately take orders, process payments, and update account information as needed. * Collaborate Across Teams: Work closely with team members and other departments to resolve issues and enhance the overall customer experience. * Identify Sales Opportunities: Recognize and recommend additional products or services to meet customer needs. * Driver Check-In and Ticket Management: Assist drivers during check-in, review and update tickets with necessary comments, and ensure timely invoicing. The Ideal Candidate Will Have: * A minimum of 1-2 of experience in customer service, warehouse/distribution preferred. * High School diploma or equivalent, some college preferred. * Proficient in Microsoft Office Suite of products * Must possess excellent problem-solving abilities and be detailed oriented * Strong written and verbal communication skills required * Strong customer service skills * Must be able to work independently and handle multiple tasks in a fast-paced environment * Ability to exercise discretion and good judgement in decision making * Bilingual preferred * Ability to prioritize workload to meet tight deadlines. * Physical Requirements * Ability to sit at a desk and use a computer for extended periods (up to 8 hours/day) * Occasionally standing and walking within the warehouse to gather information or coordinate with operations staff * Ability to lift and carry items up to 25 pounds occasionally (e.g., office supplies, small packages) * Must be able to bend, reach, and twist occasionally during coordination tasks or while accessing files/supplies * Manual dexterity required for frequent use of computer keyboard, mouse, telephone, and other standard office equipment * Clear verbal and written communication required in a potentially noisy warehouse environment * Must be able to visually inspect documents, labels, and computer screens * Occasional exposure to warehouse temperatures, which may vary seasonally Compensation & Benefits: The pay range for this role is $21.15 - $23.07 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

The Client Success Specialist, Haylo is responsible for acting as a liaison between the programmatic/Haylo team and our sales reps, clients, and technology partners for our entire suite of endemic and non-endemic programmatic opportunities. The Account Manager will leverage their in-depth knowledge of the Haylo + programmatic product offerings along with strong organizational, analytical and project management skills to provide exceptional client service while identifying opportunities for account growth. In this role, you will be a key point of contact for the Haymarket sales team as a key subject matter expert. The Client Success Specialist, Haylo is responsible for stewarding digital advertising campaigns and relationships with top-tier customer accounts. This position collaborates closely with teams across Haymarket to ensure that our clients have comprehensive support and superior client service both pre- and post-sale. The Programmatic Account Manager understands our clients' advertising priorities and strategies, and is also required to identify and troubleshoot any issues, and escalate accordingly, as well as demonstrate knowledge and understanding of our products, tools, and processes. We want to ensure that this team has the resources to deliver best-in-class customer service to our clients, our agencies, and across all of internal Haymarket Advertising Sales teams. The highest priorities are our people, systems, and processes. Responsibilities: Serve as the main internal POC for Sales, Media Strategy, and Client Success teams with technical or operational questions for Haylo Core products (includes, but is not limited to Haylo HCP, Haylo Rare Disease, Haylo Carepath, Haylo DTC, Geofencing, Haylo Rep, Haylo Triggered Response, Haylo EHR, Haylo Social, Haylo DOOH, Haylo CTV, Haylo Audio, and Haylo Vitals). Collaborate with Digital Operations to create and maintain SOPs for execution of all Haylo Core products. This includes SOP documents for Haylo partners (eg, Flora, Purple Labs, etc). Lead regular training sessions for Media Strategy, Client Success, Digital Operations, Ad Ops, Email Ops for overviews related to execution. Manage internal references and sales resources. This includes the Haylo aspects of the Haylo Spec sheets, Haylo Master Doc, Rate Card, Sales Slides, RFP Slides Manage pre-sale inventory requests for: MCG: Haylo EHR products McKnight's: All Haylo Core products, includes the preparation of the Haylo proposal Project manage Haylo Rep, Haylo Triggered Message. Work with Sales, Media Strategy, and Client Success + Digital Operations to recommend business rules, address internal and client questions, liaise with Data to ensure workflows are functioning to accurately capture data. First level of escalation for troubleshooting campaign performance by investigating ad server bugs, third party discrepancies and under-delivery issues with Ad Ops and Partners Collaborate with Commercial Analytics on Haylo Case Studies for use by Sales Basic Qualifications: 2-3 years of digital advertising experience, with at least 1 year of programmatic media experience 1 year of digital ad trafficking or trading experience and hands-on experience with SSP, DSPs, and/or ad exchanges, as well as managed service campaigns Familiarity with third-party ad servers such as Campaign Manager 360, Sizmek, Innovid, etc., with a fundamental understanding of display and video ad serving concepts (i.e. VAST and VPAID) Familiarity with leading DSP platforms like Google, Xandr, Adobe, DeepIntent, Proclivity, Pulsepoint, etc. Ability to think critically and use reporting insights to identify bidding behavior and deal optimizations Proactive and highly organized, with the ability to manage and prioritize multiple projects and campaigns in a timely manner Experience compiling and analyzing insights from campaign performance reports in order to troubleshoot campaigns as needed Strong proficiency with Microsoft Excel and PowerPoint; ability to quickly learn productivity software application tools Seeks out partnerships across the organization to test new ideas and grow the business Exceptional organizational, relationship-building, and communication (written and verbal) skills Self-motivated starter who thrives in a fast-paced environment Ability to cultivate sales and client relationships Preferred Qualifications: Familiarity with Advertising Research and Verification vendors like DoubleVerify, Nielsen, ComScore, Moat, Integral Ad Science, Millard Brown, etc. Strong interest in the digital media, advertising, and emerging technology industries Coursework in Business Administration, Media, Advertising, or Marketing Working familiarity with a broad range of business functions, including ad sales, creative services, revenue operations, inventory planning, and yield optimization Knowledge of industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions. Experience working with Google Ad Manager, Operative, and/or the Magnite SSP preferred, but not required Required Education Bachelor's degree with a focus in media, advertising or other meaningful experience What We Offer: A competitive compensation package The salary range for this position is $70,000 - $75,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications. Paid annual vacation, holiday and sick time off Comprehensive health plans including medical, dental and vision Competitive 401(k) investment options and generous company matching program Life insurance Commuter benefits Employee referral awards Tuition reimbursement Training opportunities through industry-recognized programs A creative and passionate workplace and a fun, collaborative team environment Three Week “Work from Anywhere” benefit, to ensure work life balance About Haymarket: Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for - we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws. Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails ************************ are legitimate. When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through Linkedin. You can view our open positions on our website US careers section: ***************** California Applicants may view Haymarket Media, Inc.'s Privacy Statement for California Residents here.

Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah's teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God's Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point's various media channels. To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment. Position Summary: This position will be primarily responsible for assisting the Customer Service department in processing mail and completing daily deposits. They may also help in filing, data merging, verifying addresses of incoming/outgoing mail, and additional projects as they arise. The Customer Service Correspondence Representative will report to the Correspondence Supervisor. Responsibilities: Filing, merging data, and verifying addresses Accurately communicating information Keying data into our Windows-based database Reading and processing mail requests Completing Daily Bank Deposits Emailing and/or calling our members Qualifications: Excellent communication skills Attention to detail Ability to type 50+ words per minute with 98% accuracy Familiar with Windows Office Suite Familiar with 10-key Team player Strong work ethic Quick learner Other: Position is non-exempt, full-time at Turning Point offices in Santee, CA The salary for this position is $19.00 an hour. In addition to base salary, we offer a comprehensive benefits package. Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world Working for Turning Point - What to Expect: Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees' God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point's Employee Statement of Faith. Turning Point's Statement of Faith: We believe the Bible to be the inspired, infallible, authoritative Word of God and in the verbal inspiration and authority of the Scriptures. The Bible is the supreme authority and is the only rule of faith and practice, as opposed to all human traditions. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity and humanity of Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension into Heaven where He now sits at the right hand of the Father, in His promised power of the Holy Spirit, in His present rule as Head of the Church, and in His personal visible premillennial return and ultimate and undisputed Kingdom and reign. We believe in the New Testament Church and believe in the individual priesthood of the believer and stand for a regenerated and spiritual church, holding that only those who have confessed a personal faith in Jesus Christ as Savior and Lord shall be assured eternal salvation; those who die in unbelief of Jesus Christ as Savior shall suffer eternal separation from God. We believe and stand for the ordinances of baptism and the Lord's Supper as Christ enjoined them upon His followers; the same in number, in act, in order and in symbolic meaning, unchanged and unchangeable until He comes again. We believe in the present ministry of the Holy Spirit, by whose indwelling the Christian is enabled to live a godly life and serve as God leads. We believe God immutably creates each person as male or female, which reflects the image and nature of God. We believe that gender identity may not be detached from the biological sex of the human body. Rejecting one's biological sex or acting upon any disagreement with one's biological sex is immoral and rejects the created image of God. We believe God designed marriage or matrimony as a unique, covenantal, procreative, conjugal relationship joining one biological man and one biological woman in a heterosexual, single, exclusive, life-long union. God intends sexual intimacy to exclusively occur between a man and a woman joined in marriage, and that God intends for children to be raised and nurtured in an environment that honors these distinctions. We believe all forms of sexual immorality, including but not limited to adultery, fornication, homosexual activity and behavior, polygamy, polyandry, bestiality, incest, pornography, is immoral, sinful, and offensive to God. We believe God endows all human life with inherent dignity at every stage of development, and it must be respected and protected from conception to natural death. Thus, the unjustified, intentional taking of human life before or after birth is sinful and offensive to God. Benefits: Generous medical, dental, and vision insurance, with voluntary supplemental plans Health Savings Account (HSA) option Company-sponsored long-term disability insurance and short-term (outside of CA) Company-sponsored life Insurance 403(b) retirement savings plan with employer contribution Eleven paid holidays Accrued vacation and sick time Yearly paid time off This description reflects management's definition of essential functions for this position, although this list is not all-inclusive to what tasks may be assigned. Turning Point for God reserves the right to modify our job descriptions at any time. As part of our hiring process, candidates must demonstrate alignment with and support for our Statement of Faith. Agreement with this statement is a requirement for employment with Turning Point for God. Statement of Faith

This position is the face of Old Town Trolley Tours of San Diego (OTT-SD). The Customer Service Representative gives accurate information and guides customers to OTT-SD. Control the guest lines and organize tour departures, ensuring tours stay on schedule. The customer's first impression should be that we are professionals, our company has integrity, and it is safe and fun. Our guests judge our company and all of our employees by the way you handle your duties. Employee Benefits Competitive pay and paid training: $18 per hour All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980! Start your new Career with Us Today! Essential Functions Extend courtesy, friendliness, and hospitality in full measure to every guest Be an ambassador of goodwill for our city hand out brochures, stickers, coupons, and schedules as needed while guests are boarding a trolley Gather ticket stubs and e-tickets to be redeemed by the Sales Representative Rectify the SEAL boarding passes with the manifest after each tour departure. Required Knowledge, Skills, and Abilities Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests. Ability to give full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to deal with unpleasant, angry, or discourteous people in a pleasant, calm courteous manner. Ability to read, write, and speak clear English in order to communicate with co-workers and the general public Ability to learn new duties, policies and procedures and adjust to new situations encountered on the job within a reasonable amount of time. Qualifications High school graduate or equivalent preferred Outgoing and enjoy working with the public Customer Service experience preferred Other Requirements Must pass pre-employment MVR/background check, and substance abuse testing Valid CA Driver's License with acceptable driving record for the past three years Must pass MVR check if required to drive while on duty. Have a passion for helping people and making their San Diego experience a memorable one.

Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention. This is a hybrid role located in New York City. What You'll Do: Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings Collaborate with sales team to ensure timely renewals and drive upsell opportunities Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts What You Have: Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus 2+ years of professional work experience, with a focus on B2B product sales Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas Excellent communication skills, with the ability to distill complex issues into clear and concise messages Experience working with or using expert networks is a plus Experience selling into Pharma companies is a plus Intellectual curiosity, adaptability, and a team-first collaborative approach Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results What You Have: Bachelor's degree from an accredited college/university with major / degree preference, as applicable Years of experience requirement(s) with specific skills, as applicable Years of experience requirement(s) with specific technologies or kind of work, as applicable Excellent written and verbal communication skills Demonstrated ability to work independently and in a team atmosphere with minimal supervision Strong focus on quality, attention to detail, and addressing client needs What We Offer: The annual base salary range for this position is $75,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. You will also be eligible for the following benefits: 15 PTO days, 10 legal holidays, and sick days Comprehensive medical, dental, and vision plans Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans Commuter benefits and a corporate gym rate Development opportunities through the LinkedIn Learning platform Free snacks and beverages in the office Friday happy hour and “Summer Fridays” Year-round corporate athletic league Casual work environment, team building, and other social events About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI- SP1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. Compensation$75,000-$75,000 USD

KSBW 8 (NBC), Central Coast ABC, and Estrella TV Costa Central, the dominant news and multi-platform Hearst Television station on California's Central Coast, is looking for a Digital Media Client Specialist. You will work with the Sales Account Executives and their clients to ensure successful digital and web advertising campaigns. You will report to the Digital Sales Manager. We're looking for candidates who can provide customer service to our clients and sales representatives. You'll process online and mobile advertising contracts, obtaining creative materials and overseeing successful digital campaign execution. You need to prioritize projects and manage your time. This is a great opportunity in a growing segment of our organization. Responsibilities Manage digital advertising sales campaigns Build, organize and schedule advertising creative assets Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments Provide troubleshooting assistance for creative and operations-related issues for all campaigns Prepare strategic PowerPoint proposals based on customer needs Collaborate with the creative team to design and develop concepts for digital ad campaigns Prepare and deliver monthly client campaign reporting with performance insights Requirements Online advertising trafficking, sales coordinator/planner or related experience Experience with web technologies (HTML 5, Flash, JavaScript) Working knowledge of Google Ad Manager and Google Analytics Advanced Microsoft PowerPoint, Word and Excel (can maintain complex spreadsheets) Experience with programmatic advertising Desire to provide exceptional customer service and exceed client expectations Related military experience will be considered Bilingual a Plus In-person attendance is required Diversity Statement At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. Medical | Dental | Vision 401(k) matching Emotional Wellness Support Paid Time Off Paid Parental Leave LGBTQ+ Health Services Additional benefits to meet you and your family's needs The estimated base salary range for this role is between $45,000 and $50,000. The actual base pay offered is dependent upon many factors, such as transferable skills, work experience, business needs, market demands and conditions, including geographic location where the work will be performed, and other factors permitted by law. The base pay range is subject to change and may be modified in the future.

WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role: Private Client Specialist OVERVIEW The Client Specialist is the face of ALO's premium handbag collections, delivering an elevated client experience that reflects ALO's wellness and lifestyle ethos. This role combines deep product knowledge, luxury service, and relationship-driven selling to create a high-touch, immersive shopping environment. More than a sales role, the Luxury Handbag Specialist builds long-term client relationships, converts walk-in traffic into loyal ambassadors, and represents ALO's luxury promise with expertise and passion. SALES & CLIENT EXPERIENCE Create energy, excitement, and desire around ALO's handbags and premium collections, converting walk-in traffic into loyal clients. Deliver personalized service tailored to each client's lifestyle and preferences, consistently exceeding expectations. Achieve individual and team sales objectives by driving storytelling, product education, expert knowledge of luxury handbag collection, materials, and confident styling recommendations. Advise clients across ALO's full lifestyle assortment-handbags, apparel, and accessories-to complete the luxury styling experience. Represent ALO's heritage of mindful movement and wellness through elevated service and presence. CLIENTELING & RELATIONSHIP BUILDING Build and maintain a loyal client base by leveraging ALO's clienteling tools through thoughtful outreach, consistent follow-up, and personalized appointments-deepening relationships, driving sales growth, and maximizing lifetime customer value. Schedule and host private styling sessions, special experiences, and curated client events. Track client preferences and purchase history to anticipate future needs and recommend products proactively. Provide aftercare support by assisting with handbag care, repairs, or service needs, ensuring a seamless luxury experience post-purchase. VISUAL & BRAND PRESENTATION Uphold luxury visual merchandising standards, including handbag wall zoning and seasonal styling guides. Represent ALO's studio-to-street ethos by wearing and showcasing ALO's wardrobe, demonstrating the brand's luxury, wellness, performance, and fashion perspective. Ensure product displays are pristine, inspiring, and aligned with ALO's luxury positioning. OPERATIONAL EXCELLENCE Support backend operations including inventory management, BISSO optimization, and stock replenishment. Protect operational efficiency by following ALO's operational standards and contributing to a safe, organized, and professional environment. TEAM COLLABORATION Act as a role model for luxury service and selling behaviors, inspiring peers with ALO's luxury approach. Partner with Store Experience, Education, and Visual teams to continuously elevate the in-store journey. Share expertise with teammates, supporting collective goals and contributing to a culture of inclusion and connection. QUALIFICATIONS 3+ years of luxury retail or specialty sales experience with proven clienteling success. Strong knowledge of fashion and luxury styling, with ability to inspire clients and complete looks. Foreign language skills preferred, but not required, to support international clientele. Exceptional interpersonal and communication skills, both verbal and written. Service-minded, collaborative, and energized by building meaningful client relationships. Agile and adaptable in a dynamic, client-focused environment. Ability to lift, push, carry, or otherwise move up to 25 pounds. Ability to stand and move for an entire shift. SCHEDULE To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing, and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). EQUAL EMPLOYMENT OPPORTUNITY As an Equal Opportunity Employer, Alo Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental, and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries COMPENSATION The Company's Luxury Handbag Specialist base pay ranges from $27.00 - $32.00/hr. Please also note, Luxury Handbag Specialists are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Mental Health, and ALO Wellness Club. #LI-JJ1 #LI-3 #li-onsite For CA residents, Job Applicant Privacy Policy HERE.

Back to jobs Private Client Specialist - Rockefeller Center New York, New York, United States Apply WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role: Private Client Specialist OVERVIEW The Client Specialist is the face of ALO's premium handbag collections, delivering an elevated client experience that reflects ALO's wellness and lifestyle ethos. This role combines deep product knowledge, luxury service, and relationship-driven selling to create a high-touch, immersive shopping environment. More than a sales role, the Luxury Handbag Specialist builds long-term client relationships, converts walk-in traffic into loyal ambassadors, and represents ALO's luxury promise with expertise and passion. SALES & CLIENT EXPERIENCE * Create energy, excitement, and desire around ALO's handbags and premium collections, converting walk-in traffic into loyal clients. * Deliver personalized service tailored to each client's lifestyle and preferences, consistently exceeding expectations. * Achieve individual and team sales objectives by driving storytelling, product education, expert knowledge of luxury handbag collection, materials, and confident styling recommendations. * Advise clients across ALO's full lifestyle assortment-handbags, apparel, and accessories-to complete the luxury styling experience. * Represent ALO's heritage of mindful movement and wellness through elevated service and presence. CLIENTELING & RELATIONSHIP BUILDING * Build and maintain a loyal client base by leveraging ALO's clienteling tools through thoughtful outreach, consistent follow-up, and personalized appointments-deepening relationships, driving sales growth, and maximizing lifetime customer value. * Schedule and host private styling sessions, special experiences, and curated client events. * Track client preferences and purchase history to anticipate future needs and recommend products proactively. * Provide aftercare support by assisting with handbag care, repairs, or service needs, ensuring a seamless luxury experience post-purchase. VISUAL & BRAND PRESENTATION * Uphold luxury visual merchandising standards, including handbag wall zoning and seasonal styling guides. * Represent ALO's studio-to-street ethos by wearing and showcasing ALO's wardrobe, demonstrating the brand's luxury, wellness, performance, and fashion perspective. * Ensure product displays are pristine, inspiring, and aligned with ALO's luxury positioning. OPERATIONAL EXCELLENCE * Support backend operations including inventory management, BISSO optimization, and stock replenishment. * Protect operational efficiency by following ALO's operational standards and contributing to a safe, organized, and professional environment. TEAM COLLABORATION * Act as a role model for luxury service and selling behaviors, inspiring peers with ALO's luxury approach. * Partner with Store Experience, Education, and Visual teams to continuously elevate the in-store journey. * Share expertise with teammates, supporting collective goals and contributing to a culture of inclusion and connection. QUALIFICATIONS * 3+ years of luxury retail or specialty sales experience with proven clienteling success. * Strong knowledge of fashion and luxury styling, with ability to inspire clients and complete looks. * Foreign language skills preferred, but not required, to support international clientele. * Exceptional interpersonal and communication skills, both verbal and written. * Service-minded, collaborative, and energized by building meaningful client relationships. * Agile and adaptable in a dynamic, client-focused environment. * Ability to lift, push, carry, or otherwise move up to 25 pounds. * Ability to stand and move for an entire shift. SCHEDULE To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing, and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). EQUAL EMPLOYMENT OPPORTUNITY As an Equal Opportunity Employer, Alo Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS * Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors * Competitive medical, dental, and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) * 401K with company matching (Full-Time Employees) * Monthly Store Incentives * Clothing Allowance * Free yoga classes at any of our Sanctuaries COMPENSATION The Company's Luxury Handbag Specialist base pay ranges from $27.00 - $32.00/hr. Please also note, Luxury Handbag Specialists are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. 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