Data Insights Analyst
Ascend Federal Credit Union job in Murfreesboro, TN
ABOUT US
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 28 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
WHAT WE OFFER
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
WHAT YOU WILL DO EVERYDAY
The Data Insights Analyst is responsible for transforming raw data into meaningful insights that inform strategic and operational decisions across Ascend. This role supports enterprise-wide initiatives by analyzing trends, identifying opportunities, and delivering actionable intelligence to business leaders. The analyst plays a key role in advancing data literacy, maintaining data documentation, and enabling a culture of evidence-based decision-making. They play a key role in maintaining Ascend's data governance program partnering closely with IT and business units to enhance data quality, integration, and analytics capabilities. #LI-Onsite
HOW YOU WILL MAKE AN IMPACT
Provide data, research, analytics, and insights for strategic initiatives across the credit union.
Maintain data dictionaries and help the BI Analyst maintain a centralized index of reports and dashboards.
Conduct scenario analysis and forecasting for investment and resource allocation.
Analyze member behavior for personalization and engagement.
Support marketing, product and operations with optimization and performance analysis.
Conduct quantitative and qualitative research to improve member satisfaction and loyalty.
Present insights and recommendations to leaders and stakeholders across the credit union.
Use predictive and prescriptive analytics for forecasting and decision-making.
Establish data hygiene and standardization practices.
Integrate third-party data and market intelligence.
Leverage data marts and BI tools for self-service solutions.
Provide analytics resources and solutions to help manage risk and regulatory changes.
Foster a data-driven culture.
Explore emerging technologies and tools, evaluate and select next-generation analytical and AI tools.
Promote cross-functional collaboration to maximize data value.
Read all internal publications, including HUB and Possibilities.
Perform other duties and special projects as assigned.
WHAT YOU WILL NEED TO SUCCEED
Bachelor's Degree Data Science, Business Analytics, Statistics, or a related field required
3-5 years experience in data analysis, business intelligence, or analytics-focused role, preferably within banking, credit unions, or regulated industries required
Proven experience with machine learning or advanced analytics tools required
Proficiency in SQL, Power BI, and Excel.
Familiarity with data modeling, ETL processes, and cloud data platforms (e.g., Snowflake, AWS).
Understanding of data privacy and compliance frameworks (e.g., GLBA, AI governance).
Strong analytical and critical thinking skills.
Excellent communication and storytelling abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Familiarity with data cataloging and metadata management platforms.
Demonstrated ability to connect insights to business outcomes.
Valid, unrestricted driver's license required.
Regular and reliable attendance is required.
CONNECT WITH US
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-ApplyMarketing Analyst
Ascend Federal Credit Union job in Murfreesboro, TN
ABOUT US
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
WHAT WE OFFER
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
WHAT YOU WILL DO EVERYDAY
The Marketing Analyst works as a key member of the Marketing team to support the department and the organization's overall goals and strategic objectives by conducting research and analysis to inform data-driven decisions. This role will produce the analytical work used to determine targeting, segmentation, campaign KPIs, overall marketing performance, and incremental business impact as a result of marketing. This role will oversee member insights, assist with qualitative and quantitative research, web analytics, and more. The analyst will work within the Marketing team and work closely with all areas of the department, our 3rd party agencies, and various business lines to make informed, data-driven decisions related to marketing efforts for credit union products, services, and brand awareness. #LI-Onsite
HOW YOU WILL MAKE AN IMPACT
Perform data analysis to inform comprehensive, multichannel marketing campaigns and promotions by defining key metrics and KPIs that drive ROI
Develop and maintain interactive Power BI dashboards that provide actionable insights, enabling business users to independently explore and analyze data
Translate complex data into clear, concise narratives to influence strategic decision-making
Identify and recommend target audience segments, gather analytics, and prepare scenarios to inform or improve the success of growth and acquisition marketing campaigns
Collaborate closely with Ascend's data team to ensure data accuracy and integrity through validation processes. Adhere to the organization's data governance standards and best practices. Design, develop, and audit Power BI dashboards to optimize performance and maintain data consistency
Contribute to the success of marketing efforts by analyzing campaign performance based on data to determine efficacy and provide recommendations
Report and present detailed tactic and campaign metrics to senior leaders in the credit union
Design and compile analysis on the current membership to assist in data-driven targeting and messaging strategies
Develop and maintain weekly/monthly reporting on the health of the brand, campaigns, and organization
Analyze competition and trends, identify the organization's strengths and weaknesses, and determine potential opportunities
Maintain an understanding of industry trends in business intelligence, data analytics, and visualization technologies. Continuously expand knowledge of data best practices and emerging data-driven methodologies to drive innovation and improve data-driven decision making
Read all internal publications, including HUB and Possibilities.
Perform other duties as assigned or required.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
WHAT YOU WILL NEED TO SUCCEED
Education
Bachelor's Degree Marketing or related field is required
Work Experience
3-5 years Marketing or Data Analytics is required
Knowledge, Skills, and Abilities
Proficient in developing and maintaining interactive dashboards within Microsoft Power BI. This includes data modeling, visualization creation, and dashboard design
Must be data-driven and understand sales funnels, can measure the performance of marketing campaigns across different channels, and effectively report on KPIs and ROI
Understanding of marketing principles, theory, and application to marketing projects and assignments
Proficient knowledge in Google Analytics 4, Google Tag Manager, Power BI Excel, SQL, and SQL server
Strong understanding of common marketing platforms, automation, and segmentation tools
Excellent written and verbal communication skills with the ability to effectively communicate complex data insights to both technical and non-technical audiences. Such as tailoring data stories to different levels of the organization and creating compelling narratives that drive action
Understand consumer behavior, tracking, and forecasting consumer trends
Strong analytical and problem-solving skills, including the ability to identify patterns, trends, and anomalies in data to inform strategic decision-making
Ability to translate data insights into actionable business recommendations
Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information, and handle problem resolution
Knowledge of Microsoft Office suite
Skilled in collaboration and fostering relationships
Knowledge of project management software; Asana is a plus
Critical thinking and analysis
Able to think strategically and creatively
Able to prioritize and meet deadlines
Able to exercise judgement, initiative and tact in dealing with membership, department supervisors and staff
Regular attendance is required
Possession of a valid, unrestricted driver's license
Ability to be trained in all areas of credit union operations, policies, and procedures
CONNECT WITH US
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-ApplyGeneral Manager
Gibson, TN job
Your Opportunity:
General Manager Titlemax Hixson, TN
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyAssistant Store Manager (Bilingual)
Nashville, TN job
Your Opportunity:
Assistant Store Manager (Bilingual) TitleMax Nashville,TN
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
Bilingual (English/Spanish).
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyProgrammer/Analyst
Nashville, TN job
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address ******************************** can be reached on # ************.
We have Contract role Programmer/Analyst for our client at Nashville, TN. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Programmer/Analyst- Nashville, TN
Location : Nashville, TN 37243
Project Duration : 6+ months (Contract to Perm)
Position Summary
We are seeking a highly skilled and detail-oriented individual to support the deployment, integration, and maintenance of smart building technologies. This role requires hands-on experience with Milestone Systems video management software, Niagara 4 building automation platforms, and a strong working knowledge of low voltage cabling, lighting control systems, and basic IP networking.
Key Responsibilities
Configure, maintain, and troubleshoot Milestone Systems XProtect video surveillance platforms.
Integrate and manage Niagara 4 building automation systems, including HVAC, access control, and energy monitoring.
Deploy and support lighting control systems (e.g., GE Current Dain tree, Watts topper/Nlight or similar), including commissioning, zoning, and scheduling.
Design and oversee installation of low voltage cabling for security, automation, and lighting systems.
Collaborate with IT, facilities, and security teams to ensure seamless integration of building systems.
Maintain system documentation, wiring diagrams, and configuration records.
Provide technical support and training to internal stakeholders and field technicians.
Assist in evaluating and implementing new technologies to enhance building performance and occupant experience.
Qualifications
Demonstrable and hands on experience with Milestone Systems (XProtect VMS preferred).
Demonstrable and hands on of hands-on experience with Niagara 4 framework and Tridium-based systems.
Strong understanding of low voltage systems, including structured cabling, PoE, and device connectivity.
Familiarity with lighting control platforms such as GE Current Daintree, Wattstopper, or similar.
Basic networking knowledge, including IP addressing, subnetting, VLANs, and switch configuration for connected devices.
Ability to read and interpret electrical drawings, riser diagrams, and network schematics.
Excellent troubleshooting and problem-solving skills.
Strong communication and documentation abilities.
Certifications in Milestone, Niagara, or lighting control systems are a plus but not required.
Preferred Skills
Experience with BACnet, Modbus, or other building automation protocols
Project management or commissioning experience.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address ******************************** can be reached on # ************.
General Manager
Chattanooga, TN job
Your Opportunity:
General Manager Speedy Cash Chattanooga, TN
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyInvestment Consultant - Chattanooga, TN
Chattanooga, TN job
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role.
What you have
Required Qualifications:
A valid and active Series 7 license is required (license may be obtained under a condition of employment through Branch Network Licensing Program)
A valid and active Series 66 (63/65) license required (license(s) may be obtained under a condition of employment)
A valid and active Life and Health Insurance license is required (may be obtained under a condition of employment)
Preferred Qualifications:
2 years of experience in the financial services industry
Ability to leverage Business development experience
Passion for gaining knowledge of brokerage/banking products and services
Openness to build strong client relationships
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Third Party Risk Associate
Ascend Federal Credit Union job in Murfreesboro, TN
About Us
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
What We Offer
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
Overview
As a Third Party Risk Associate, you will report to the Assistant Vice President, Risk Management and provide support to the organizational Enterprise Risk Management (ERM) framework. This position ensures that third-party risk is effectively managed to a level consistent with the organization's risk tolerance. You will be responsible for conducting vendor risk assessments, thoroughly reviewing due diligence documentation, and consistently monitoring vendor performance. This role demands an in-depth understanding of Third-Party Risk Management (TPRM) principles and practices. #LI-Onsite
Responsibilities
Collaborate with the Assistant Vice President, Risk Management to ensure all current and potential third-party risks are accounted for in risk assessments.
Perform inherent risk assessments for new vendors and vendors with changes in the products/services they provide the credit union. Ensure inherent risk assessments for all vendors are current.
Coordinate the collection of due diligence documentation from vendors and vendor client portals with vendor management team. Review due diligence documentation to identify any potential risk and ensure adequate mitigation is in place. Follow-up with vendor management team to obtain any outstanding documentation and resolve any due diligence questions.
Conduct residual risk assessment meetings with vendor relationship managers and applicable stakeholders. Document rationale for ratings, especially those that do not reflect the direction of the due diligence documentation. Ensure contingency plans are documented for vendors with residual risk ratings of “Watchlist” or “Avoid”. Communicate annual due diligence summary to management.
Perform periodic vendor performance reviews for all critical, high, and moderate risk vendors. Document all vendor incidents (outages, SLA noncompliance, inadequate support, etc.) in vendor management system. Inform management when vendor performance rating may need to be altered.
Collaborate with the Assistant Vice President, Risk Management to ensure the inherent risk classifications are adequate for the size/complexity of the credit union.
Ensure all new contracts, contract renewals, and associated contract documents are uploaded to the appropriate vendor profile in the contract management system with all applicable notifications (term, price increases, etc.) and distribution lists.
Interact with credit union staff and management in a professional manner while maintaining confidentiality in all areas.
Keep informed of credit union policies and procedures, current accounting and auditing developments, and changes to local, state, and federal laws, as applicable.
Participate and provide input in interdepartmental meetings on critical projects related to vendor selection/management.
Read all internal publications including HUB and Possibilities.
Perform other duties as required or assigned.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
Qualifications
Bachelor's Degree required, preferably in Business Administration, Risk Management, Accounting, or related field. Will consider additional years of experience in lieu of degree.
3-5 years experience in an enterprise risk management discipline with third-party risk/vendor management experience within the financial industry, preferably in a credit union. required
Strong knowledge of third-party risk management.
Ability to interpret and comprehend vendor due diligence documentation, including corporate strategy/governance, company reputational data, SOC reports, company financials, business continuity plans/testing, information security policies/plans/testing, and privacy policies.
Ability to interpret and comprehend the various types of SOC reports and results to determine how those results may impact the credit union.
Strong understanding of Enterprise Risk Management frameworks such as COSO, ISO 31000, NIST, etc.
Financial/internal auditing background with a strong understanding of internal control frameworks.
Ability to analyze processes, identify current and/or potential challenges and opportunities, and make recommendations for improvements.
Ability to build relationships and dialogue over time to progress from a point of opposition to alignment.
Must be willing to assume ownership of initiatives to coordinate the work and focus of yourself and others to achieve credit union goals.
Ability to manage concurrent deadlines with multiple priorities and adapt to new challenges and changes.
Must be self-motivated and capable of making independent decisions and applying judgments that directly impact the credit union.
Strong analytical skills with ability to clearly and concisely document and present work product.
Excellent written and oral skills required in order to communicate vendor management topics to all credit union employees and external contacts in a manner easily understood.
Knowledge of current changes and/or developments in applicable federal, state, local laws, and universal policies and procedures.
Moderate to advanced software application skills in Microsoft Office applications (particularly Excel), Zoom, and vendor management software.
Ability to operate related office equipment including laptop computer (PC), multifunction copier, receipt printers, and telephone.
Possess a valid, unrestricted driver's license for occasional travel to various credit union locations.
Regular and reliable attendance is required.
Connect With Us
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-ApplyPhysical Security Assistant
Ascend Federal Credit Union job in Murfreesboro, TN
ABOUT US
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
WHAT WE OFFER
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
WHAT YOU WILL DO EVERYDAY
Responsible for providing guidance and day-to-day support to credit union staff on physical security related issues and staff concerns for safety and follow-up and mitigate risk. Must exercise independent judgment and discretion relating to various physical security issues.
#LI-Onsite
HOW YOU WILL MAKE AN IMPACT
Provide independent decision making and takes steps necessary to mitigate physical security concerns for the credit union.
Assist the AVP of Security with investigations regarding robbery, property damage or any physical security threat.
Responsible for monitoring reports generated by the credit union's alarm monitoring company and follow-up on any oddities.
Provide specialized support to the Branch Supervisors/Managers relevant to physical security equipment, programs and software.
Provide ongoing feedback for improvements of physical security at our financial centers and assist with implementation of improvements as needed.
Assist with security audits at financial centers. Use independent judgment as to financial center's compliance with physical security policies/procedures.
Perform due diligence, gather vendor information and server as a liaison for insurance (i.e. property and business liability, business auto, CU bond and plastic card management).
Analyze performance due diligence and be the liaison with security vendors (i.e. electronic security equipment, cash management companies, alarm monitoring company, janitorial services, etc.).
Maintain high level working knowledge of the credit union's surveillance and access control systems. Must be able to retrieve photos and video based on transaction time, location and employee information.
Provide Loomis ICO/Cash Order support to branch personnel and the Accounting Department.
Responsible for setting up/deleting employee key cards within the access control system.
Oversee the health and retention of all CCTV equipment on a daily basis.
Place service tickets for physical and electronic security equipment, machines, software and CCTV, as needed.
Responsible for the transfer or removal of physical and electronic security access upon termination or transfer of employees.
Conduct a quarterly audit of vendor access and manage vendor access to physical locations. Maintain background checks and logs of all vendor access, as necessary.
Provide extra monitoring and implementation of access to physical security alarm panels.
Assist the AVP with projects pertaining to physical security (i.e., new builds and retrofits).
Assist the branches with quarterly security audits.
Update and create robbery kits, as necessary.
Assist the AVP of Security with abusive and irate members.
Gather sufficient information to allow a trustworthy assessment of risks and benefits of alternative approaches to any decision. Remain focused on objectives and consider the short-term and long-term impact of decisions and keep objectives in mind throughout the process.
Prepare written communication through clear, organized and timely manner.
Assist the AVP of Security in accomplishing departmental objectives, training team members on physical security risks, threats and awareness and identifying risk mitigation based on notifications received internally and externally.
General record retention.
Read all internal publications, including HUB and Possibilities.
Perform other duties as required or assigned.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
WHAT YOU WILL NEED TO SUCCEED
Education
Two years college or equivalent experience
Work Experience
1-3 years of similar or related experience. is required
Knowledge, Skills, and Abilities
Ability to use critical thinking skills in order to break down problems, gather information and stay focused on objectives and an effective efficient manner
Ability to organize and prioritize work.
Must possess a high degree of poise and tact to represent the credit union positively in outside contacts and employees.
Possess excellent verbal and written communication skills.
Possession of valid, unrestricted driver's license.
Working knowledge of computer programs including Microsoft Windows, Word, Excel, Outlook, and internet.
Must be able to operate or have the ability to be trained to operate related office equipment, including calculators, computers terminal, multifunction copier, telephone, fraud fighter, and typewriter.
Regular and reliable attendance is required.
CONNECT WITH US
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-ApplyTeller
Shelbyville, TN job
The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank's needs discovery process.
Essential Duties & Responsibilities:
Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate.
Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.
Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed.
Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations.
Model consistent, distinctive service to all customers when delivering the FirstBank service experience.
Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols.
Regular and reliable attendance.
Perform other duties as assigned.
Qualifications:
Education
High school diploma or the equivalent required
Experience
Minimum of one year, with specific bank experience preferred
Certifications and Licenses
Notary preferred
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
Auto-ApplySmyrna Receptionist
Ascend Federal Credit Union job in Smyrna, TN
ABOUT US
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
WHAT WE OFFER
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
WHAT YOU WILL DO EVERYDAY
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller Services experience. Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service by creating a positive member experience. Maintain full knowledge of all member service areas.
#LI-Onsite
HOW YOU WILL MAKE AN IMPACT
Greet members and non-members, ascertain their needs, update the lobby traffic log to ensure the proper personnel are alerted, and warmly handoff the member to the appropriate service representative or assist them with the Teller Services experience, if needed.
Assist members and non-members with inquiries and provide general information regarding the credit union.
Handle member issues including complaints and errors in an acceptable manner.
Answer telephone and take message or route call to appropriate personnel.
Provide account information requested by members such as account balance, cleared check information, deposits, withdrawals, transfers, checks returned, check verification, etc. Post requested transactions that cannot be handled through Teller Services which include credit card cash advances, cashier's checks and coin machine vouchers. Assist with transactions if member traffic warrants or during ITM downtime.
Perform maintenance to personal consumer accounts including address changes, ownership changes, and name changes.
Troubleshoot ITM issues and complete ITM disputes as needed.
Assist members and non-members with self-service coin machine if applicable to the branch location.
Assist members in completing appropriate paperwork and set-up for services. Be able to explain services to the member and demonstrate the use of the service. Cross sell when appropriate and make referrals for follow up by a financial services officer.
Issue instant issue cards via Card Wizard Instant Issue system. Assist with debit card disputes and card fraud.
Assist with mail and courier work.
Other duties include ordering checks, preparing stop payments, wires, ordering copies of statements and checks, issue direct deposit letters and proof of account letters.
Follow policies and procedures related to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Office of Foreign Assets Control (OFAC) daily to ensure compliance with current regulations.
Assist with opening and closing duties of the branch.
Provide notary service (if applicable).
Read all internal publications including HUB and Possibilities.
Perform other duties as required or assigned.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
WHAT YOU WILL NEED TO SUCCEED
Education
High school graduate or equivalent
Knowledge, Skills, and Abilities
Must be able to communicate with members, non-members, and co-workers in a positive, friendly manner.
Must present a professional image.
Must be accurate in all telephone and account maintenance transactions.
Working knowledge of Microsoft Office Products, specifically Outlook.
Must have ability to operate or have ability to be trained to operate related office equipment, including computer terminal, receipt and check printers, calculator, fax machine, copier, telephone, and cash advance machine.
Regular and reliable attendance is required.
CONNECT WITH US
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-Apply
FSNB is a full-service bank that has been family owned and operated for over 75 years. We are currently seeking friendly, adaptable individuals to join our team as an entry level Retail Bank Teller.
Most of our locations are within Walmart offering our customers the convenience of “banking where you shop” while providing prospecting and sales opportunities that continue growing our business. Retail Bankers conduct general office work, banking transactions, sales, cross sales, account opening, and account management while providing extraordinary customer service.
FSNB provides paid training and promotes from within, offering career growth opportunities such as team leaders, supervisors, bank officers, and branch managers. All qualifications can be acquired through on the job training with no finance or accounting experience necessary.
If you are looking for an opportunity to learn something new or want to capitalize on any previous cash handling, financial industry, customer service, sales representative experience, or people skills-look no further and begin building a successful career with FSNB today! We are actively seeking high school graduates and individuals with transferable cashier, fast food, or sales representative skills to join our team.
What is in it for you:
Opportunity for pay increases as soon as 60 days
Incentive Compensation
Paid training
Paid vacation
Paid personal leave
Medical/Dental/Supplemental Insurance
401k Plan
Paid death benefit
Employee Assistance Program
Paid holidays
Flexible scheduling with Sundays off
Promotes from within
Growth/Career opportunities
Equal Opportunity Employer
Auto-ApplyAssistant Store Manager (Bilingual)
Memphis, TN job
Your Opportunity:
Assistant Store Manager TitleMax Memphis, TN
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
Bilingual (English/Spanish).
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyMortgage Processor II
Ascend Federal Credit Union job in Murfreesboro, TN
ABOUT US
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
WHAT WE OFFER
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
This position can be based in Tullahoma or Murfreesboro.
WHAT YOU WILL DO EVERYDAY
The Mortgage Processor II is responsible for providing quality member service. This position communicates directly with members, loan originators and third parties in a professional and effective manner to collect all loan documentation necessary to underwrite, obtain final approval and move the loan through to closing for portfolio loans and loans being sold in the secondary market. Mortgage Processor II provides proper disclosures when required by applicable local, state, and federal regulations. This position is responsible for performing a variety of loan documentation duties on loan packages to ensure compliance with company's policies and procedures for loan products. The Mortgage Processor manages an assigned pipeline of loans.
#LI-Onsite
HOW YOU WILL MAKE AN IMPACT
Prepares mortgage loan file by reviewing loan application; clarifying or obtaining additional information. Call or send welcome email to member. If necessary, request additional qualification information.
Serve as liaison with secondary market lenders by submitting files to lender for underwriting and approval. Obtain required conditions and insure that loan is cleared to close by the lender / investor in a timely manner.
Be familiar with secondary market guidelines, to include conventional, VA, FHA, Freddie Mac and USDA loans.
Reviews the loan application submitted and structures the loan to accommodate the automated underwriting findings.
Submits fully processed files through automated underwriting system and submits to secondary market underwriting department for decision as required. Resolves issues and shows ongoing improvement in reducing issues identified by secondary market underwriter.
Identifies mortgage loan application problems by highlighting loan deficiencies; notifying MLO Managers and Mortgage Processing Manager.
Manage/review working pipeline daily to meet rate locks and established turn times.
Monitor, gather and track incoming documents, verifying the data collected and submitted. Ensure all required documentation is obtained. This includes verifying and reviewing credit reports; income documentation; employment history, etc. Seek out additional documentation as needed to support the income used for qualification.
Track incoming requested documentation in OpenClose. Keeps mortgage loan information accessible by sorting, organizing, and filing documents.
Responsible for coordinating corrections of any discrepancies or missing documentation and updating of system.
Request required verifications (i.e.: verification of rent, verification of mortgage, or verification of employment), appraisal, title insurance, flood certificate, etc. for equity loans.
If loan requires Private Mortgage Insurance (PMI) - place order with MI company. Must stay up to date with MI underwriting guidelines.
Review appraisals and provide copy to member. Submit appraisal invoice for payment. Provide options for moving forward if the appraisal comes in less or higher than expected by adjusting the loan amount based on the direction of the MLO or member.
Review and verify title work for any liens/judgments. Review property tax amount and put into Open Close.
Report document or file deficiencies and resolve exceptions with Mortgage Operations Manager.
Post prepaid fees to proper GL account (i.e. appraisal and credit report fees).
Request construction inspections as needed when requested by the member. Calculate and request construction draw for member as needed. Upon completion of home, the member will need to apply for permanent financing with the MLO. Once the processor receives the loan, the processor will need to refer to the construction loan to obtain proper documentation for the permanent loan. The processor will then process the loan as usual.
Monitor the overall lending process, and identify, resolve and communicate issues that could impact timely closure of loans. Verify that all necessary information has been received and notify the Mortgage Processing Manager of any problems or potential problems.
Ensure that files are reviewed, updated, and are completely processed prior to submission to underwriting queue. Provide timely response to inquiries from underwriter. Provide documentation to clear conditions designated for the processor.
Work closely with borrowers, loan officers, title companies/attorneys, or insurance companies to gather and prepare all documents needed to satisfy underwriting requirements.
Ensure compliance deadlines for TRID are met with regards to re-disclosures, closing disclosures, cancellation and declinations.
Send incomplete letters to members with inactive applications to determine status of loan request.
Clear loan conditions, as required by underwriting and collaborate with Closing to ensure timely closing.
Complete HMDA information for applicable files.
Handle incoming calls and provide information to members regarding the mortgage loan programs, accounts, etc.
Attend training sessions and team meetings when required.
Maintain current knowledge of federal regulations, RESPA guidelines, and credit union policies pertaining to mortgage loans.
Cross sell credit union services to members, explaining the different services and the benefits of each.
Read all internal publications including Source and Possibilities.
Relieve mortgage receptionist as needed.
Maintains mortgage loan member confidence and protects organization operations by keeping information confidential.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
WHAT YOU WILL NEED TO SUCCEED
Education
Must have a two-year degree in a business-related field or equivalent experience
A four-year degree in a business-related field
Work Experience
3-5 years of experience processing mortgage loans required, preferably in secondary market environment is required
Knowledge, Skills, and Abilities
A high level of problem-solving skills, and the ability to communicate in a clear, concise manner.
A high degree of poise and tact to represent the credit union positively in outside contacts.
Excellent verbal and written communication skills to communicate professionally.
Ability to organize and prioritize work with minimum supervision.
Effective organizational and analytical skills with high degree of computer literacy and fluency in various Microsoft programs (Microsoft Word, Outlook, Excel) as well as the internet.
Must be accurate in all transactions.
Regular and reliable attendance is required.
Possession of a valid, unrestricted driver's license.
Ability to operate or have ability to be trained to operate related office equipment, including calculator, computer terminal (PC), FICS, multifunction copier, receipt printers, telephone and typewriter.
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-ApplySavannah Ridge Financial Services Officer
Ascend Federal Credit Union job in Murfreesboro, TN
About Us Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward. What We Offer
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
Overview Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.
#LI-Onsite
Responsibilities
Member Service:
• Provide consistent, courteous and personal service to members. Communicate with all AFCU members, employees and staff in a friendly, professional manner.
• Analyze member needs, match products/services to maximize member relationships with the credit union with an effort to increase member wealth, knowledge and financial stewardship.
• Open consumer account types, youth, certificates, IRAs, Coverdell, HSAs, etc. and explain various accounts and ownership options. Prepare necessary documentation and complete transaction.
• Demonstrate the use of automated services (includes: ITM orientation and troubleshooting, Online Banking, Bill Pay and ATM assistance as needed) to new and existing members in order to increase the percentage of members oriented to automated services.
• Open new accounts, revise existing accounts, complete direct deposit requests and internal transfers, and update the account accordingly.
• Complete in-house Certified Credit Union Financial Counselor program. Provide financial counseling to members as needed.
• Obtain documentation for business account requests and refer account to business account specialists.
• Recognize and refer mortgage leads to the mortgage department.
• Complete transactions such as deposits, withdrawals, loan payments, check cashing, cash advances, cashier's checks, VISA gift/travel money cards and US Savings bond redemption for the member as appropriate.
• Investigate member account problems or complaints and make determinations on refunding fees and charges; provide your recommendations to the Branch Manager as warranted by the circumstances.
• Rent safe deposit boxes, complete initial documentation and collect initial rent payment, allow member access to safe deposit box as assigned by the manager.
• Issue instant issue cards via card wizard instant issue system.
• Perform all maintenance to accounts after opening, order/reorder member checks, wires, process stop payment requests, process fraud/theft claims, order copies of member records, close accounts.
• Make outbound calls.
• Provide notary and/or signature guarantee services.
• Properly process all requests utilizing all automated systems of the credit union.
• Accept garnishments and levies as served and submit for processing, if approved by the manager.
Organizational Goals:
• Responsible for specific, measurable branch goals for deposits, loans, debt protection, GAP and MMP.
• Responsible for cross offering services and making referrals for goal attainment based on the credit union's strategic plan.
• Assist with business development contacts that may include onsite visits to potential and existing SEGs.
• Refer potential SEGs to marketing for follow up.
Loan Service:
• Interview consumer loan applicants, explain loan options, rates, terms, and collateral requirements, prepare all necessary documents, obtain employment and upload proof of income, obtain credit report - assess member needs and cross-sell credit union services based on business that can be obtained from the credit report and from member cues, finalize loan and disburse funds. Effectively communicate with underwriters who decision loans.
• Properly notify member of loan decisions, follow-up on any approved loan to assure disbursement, including closing of approved Home Equity Lines of Credit. Maintain up-to-date knowledge of all aspects of the credit union's loan products including origination and closing rules and regulations for Home Equity Lines of Credit. Communicate with underwriters who decision AFCU equity loans regarding particulars of each application
• Communicate with all AFCU members, employees, and staff in a friendly, professional manner.
• Build successful long-term relationships with members by increasing use of credit union services.
• Explain the different services and the benefits of each.
• Complete paperwork for loan changes and submit for approval.
• Consistently offer the credit union's ancillary products on all eligible loan requests, allowing the member the opportunity to purchase additional protection for their loan.
Teller Services:
• Perform teller duties as required or directed.
• Must be able to perform all daily teller duties including opening, closing and balancing the branch accurately.
• Consistently deliver quality member service and be a role model for new employees.
• Observe all safety and security policies and procedures, must possess a strong knowledge of all teller policies and procedures.
• Recognize member needs and recommend appropriate credit union products and services.
• Balance a cash box, cash dispense machine, recycler or branch vault as assigned.
Quality Control:
• Responsible for maintaining attention to detail to ensure accuracy of work.
• Timely audit and examination of individual work produced is required. Resolve errors in a timely manner.
• Identify and communicate to the Branch Manager any product or service-related issues or improvements which would result in higher quality services for the members or improved financial control for the credit union.
• Maintain adherence to all credit union policies, procedures and regulatory requirements, while demonstrating professional service skills and financial integrity.
• Complete all required regulatory training annually and any additional assigned training in a timely manner.
• Assist in opening/closing security procedures of credit union offices.
Read all internal publications including HUB and Possibilities.
Perform other duties as required or assigned.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
Qualifications Education
High School Diploma or equivalent is required
Associate's Degree or equivalent education and related training is preferred
Obtain the Certified Credit Union Financial Counselor (CCUFC) designation by passing the CUNA Financial Certification Program (FICEP) exam
Work Experience
1-3 years of similar or related experience is required
Knowledge, Skills, and Abilities
A high level of interpersonal skills to conduct productive interviews with loan applicants and cross sell credit union services to the membership.
Excellent verbal and written communication skills to communicate professionally.
Must present a friendly and professional manner toward members. Maintain a professional work environment and businesslike appearance.
Ability to identify, evaluate and resolve member financial needs.
Knowledge of risk management and loss prevention.
Must be an accurate typist.
Must be accurate in all transactions, including cash handling.
Ability to organize and prioritize work with minimum supervision.
Working knowledge of computer programs including Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, IRA Service Center Software and the internet.
Must be able to operate or have ability to be trained to operate related office equipment including Biometric SDB Access, calculator, cash dispense machine, laser printer, receipt printers, coin and currency counters, cash recycler, coin scan machine, computer terminal (PC), multifunction copier, check/ID scanner, VISA instant issue machine, cash advance machine and telephone.
Regular and reliable attendance is required.
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Ascend Federal Credit Union is an Equal Opportunity Employer.
Auto-ApplyFraud Investigator II
Knoxville, TN job
GENERAL FUNCTION:
Position incumbent provides vital security support and guidance to personnel. General responsibilities include the investigation of crimes perpetrated against the Bank and appropriate case documentation. Incumbent continually maintains and applies a sound knowledge of banking practices, banking laws and regulations, and various types of financial institution fraud investigations including but not limited to depository, loan, and other fraud risk channels. Incumbent provides guidance/consultation to associates on workplace safety and security incidents and procedures, asset protection, and loss mitigation strategies; performs data entry and analysis to identify and report fraud trends; delivers training; performs support duties for senior department personnel and special projects; and performs certain physical security and business continuity duties. MAJOR DUTIES AND RESPONSIBILITIES:
Initiate investigations of robbery, burglary, larceny, fraud, and other financial crimes committed against the Bank and our customers to include both internal and external incidents under the supervision of the Regional Investigations Manager.
Prepare written communications and case summaries in a thorough, clear, organized, and timely manner. Properly document all case-related activities using the case management system and physical files as required.
Utilize the case management system for data entry and fraud analysis to ensure the effective identification and reporting of emerging fraud trends. Support the Assistant Director of Security in the analysis of fraud data and the preparation of analytical reports as needed.
Apply working knowledge of the Electronic Fund Transfer Act (Reg E), the Uniform Commercial Code (UCC), as well as Bank account disclosures and customer agreements as applicable in crediting decisions and identifying liability and appropriate defenses to fraud-related matters under the supervision of the Regional Investigations Manager.
Work with law-enforcement and civil counsel to accomplish recovery, prosecution, and restitution in security and fraud-related cases; and represent the organization in legal proceedings.
Conduct root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance. Recommend and assist in implementing process or system enhancements based on assessment of fraud controls, systems, and processes.
Assist the Assistant Director of Security and Head of Risk Management as needed in accomplishing departmental objectives, educating associates to appropriate levels on security risk and fraud awareness, and identifying risk mitigation opportunities within the organization.
Assist Director of Operational Risk Management and other Risk Management personnel in identifying risk and monitoring compliance with risk-related programs.
Assist the Fraud Identification Manager with aspects of the fraud detection system as directed. Identify opportunities to enhance and streamline fraud detection efforts and workflow processes. Interact with Risk Management personnel in identifying fraud detection/trending issues.
Provide consultation and day-to-day support to Bank associates related to workplace safety and security issues, fraud investigations, and loss mitigation opportunities. Maintain positive and productive working relationships with Bank associates and business partners. Provide caring and professional fraud protection and awareness guidance when interacting with external customers.
Assist the Assistant Director of Security and Information Security leadership in conducting investigations of known or suspected security breaches, serious policy violations, and other pressing matters.
Assist in development of physical security, fraud-control, emergency-management, and other training modules; and deliver training sessions to associates within the organization as directed.
Conduct initial and ongoing training on all aspects of the FirstBank Security Manual and other pertinent materials.
Perform periodic security assessments and site visits for Bank facilities as directed. Assist with physical security recommendations and event responses.
Function as a first responder and support the company during business continuity events as directed.
Augment or provide backup for Executive Protection objectives as directed.
Coordinate and complete a variety of security or fraud related special projects as assigned and provide project status updates as needed.
Provide ongoing feedback for improvement of all security or fraud-related programs, policies, and processes; and assist with implementation of improvements, as necessary.
Provide initial training and periodic support to site Safety and Security Coordinators.
Participate in user groups, security and law-enforcement industry associations and cooperatives, and subscription and review of security publications, etc. to maintain a current knowledge of bank technology, systems, applicable financial crimes, and mitigation processes.
Identify and attend cost-effective internal and external training opportunities to ensure continuous professional development and to identify and counteract emerging fraud issues within the industry. Complete all internal training as required.
Perform other duties as assigned.
Minimum Requirements:
Five years of experience in financial institution fraud investigations, corporate investigations or relevant field required. Other banking experience may be accepted as a substitute for this requirement.
Bachelor's Degree in the field of criminal justice, business management, finance, economics, accounting, social sciences, legal studies, etc., preferred.
Professional certification (Certified Fraud Examiner or similar) preferred. Professional designations may be substituted for a portion of the experience or educational requirement where applicable.
Experience in evaluating fraud claims; making fraud-related crediting decisions; identifying liability issues; and appropriate defenses based on understanding of Uniform Commercial Code Check Guidelines, Reg E, bank depository agreements, etc., preferred.
Experience in interviewing victims, claimants, bank associates, witnesses, and suspects.
Excellent written and verbal communication skills.
Sound working knowledge of Microsoft Office products.
Ability to properly prioritize multiple work responsibilities, projects, and demands.
Must have reliable transportation and ability to travel on short notice as needed.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
Auto-ApplyTeller Manager
Spring Hill, TN job
The Teller Manager efficiently manages and supervises the operations of the Teller area and sales activities of the Teller staff. Ensures customers are served promptly and department activity balances at the end of each business day. Collaborates with managers, supervisors and staff at all levels and from all locations to ensure FirstBank distinctive service excellence is delivered on a consistent basis.
Essential Duties and Responsibilities:
Monitor Teller execution of daily sales and service, ensuring best practices and high- quality service, bank established guidelines and brand model are delivered to maximize opportunities and meet customer financial needs; personally execute to the same level as needed.
Answer escalated Teller staff and advanced customer inquiries as needed; engage Teller staff in the sales process using coaching and leadership strategies to encourage a consistent application of effective sales and referral activities.
Manage and supervise daily operational standards for Teller staff, including but not limited to cash drawer security, daily balance of all cash drawers, item capture procedures, counterfeit currency identification, vault and branch cash management, balance ATM, etc.
Assimilate new Tellers to the Bank through training and coaching; monitor Teller performance; schedule and supervise activities of Teller staff.
Protect the bank from unnecessary risk or exposure by modeling bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.
Communicate and collaborate with Financial Center and Bank leadership regarding Teller activities and needs.
May function as Security Coordinator for the branch when needed.
Participate in marketing initiatives and represent the Bank at branch activities and community events.
Model and provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
Manage Teller staff to achieve safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies, including following and monitoring security protocols.
Regular and reliable attendance.
Perform other duties as assigned.
Qualification:
Education: High school diploma or the equivalent required
Experience: Minimum five years, with specific Teller experience required
Certifications and Licenses: Must be bondable
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
Auto-ApplyCollections Specialist
Knoxville, TN job
Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour FESCO is looking for Collections Specialist to join our team in Knoxville, TN.
Essential Responsibilities
* Engage with our valued customers by phone and email to collect on payments owed.
* Make outbound collection calls while keeping and improving customer relations.
* Work closely with team members to create ways to bring in cash and future revenues.
* Perform account reconciliations as needed to ensure accounting records are aligned.
* Maintain strong internal and external customer relations and follow up on any necessary information needed to obtain payment.
* Achieve daily call volume goals and monthly AR percentage goals.
* Identify and negotiate approved payment arrangements on past due balances while maintaining a strong customer relationship.
* Monitor any changes in payment pattern and recommend customer for credit evaluation.
* Review orders on hold for release.
* Other duties as assigned.
Qualifications
To successfully perform this job, and individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
* 2-5 years of experience in a collection, accounts receivable, or customer-facing type of role
* Experience in handling a large volume small dollar portfolio with outbound call goals.
* Must be self-motivated, customer-centric, and highly organized.
* Experience reconciling AR accounts a plus.
* Ability to function effectively both independently and as a member of a team.
* Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
* Experience with Global Edge or other ERP software a plus.
Benefits of Joining Our Team
* Medical & Dental Insurance Coverage
* Optional Short Term Disability Coverage
* Long-Term Disability Coverage, plus optional Life and Vision Insurance
* Paid time off for Vacations and Holidays
* 401 (k) Retirement Plan with Company match
* Competitive starting hourly rate
About FESCO
FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: ***************************
FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
FESCO is a division of Unlimited Service Group "All Unique All United."
Auto-ApplyCommercial Banker- Emerging Middle Market- Vice President
Knoxville, TN job
In this role you will be the focal point of client acquisition and ongoing relationships. Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries (MMBSI) target space (companies with revenues between $20 and $500 million).
Our Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card and Chase Paymentech Solutions. Our strongest Bankers have a methodical approach to the market activity and prospecting.
MMBSI delivers locally and therefore our ideal candidate has deep local connections and market knowledge, as well as possess the following attributes:
+ Champion a culture of innovation and a customer centric mindset
+ Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
+ Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
**Required Experience**
+ Typically a minimum of seven years direct lending or credit support related experience with a focus on business relationships
+ Bachelor's degree required; formal credit training preferred
+ Understanding of Commercial Banking products and services
+ Ability to mobilize internal networks and resources
+ Demonstrated experience of meeting or exceeding sales goals
+ Strong technology experience; digital background preferred
**Skills**
+ Sales management and business development skills
+ Proficiency in building and maintaining positive client relationships
+ Strong creative solution and problem solving abilities
+ Excellent business judgment and strategic thinking
+ Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
+ Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
+ Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
+ Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
+ Ability to work independently and take ownership of assignments
+ Flexible to changing business priorities and ability to multitask
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Wealth Management Client Specialist
Morristown, TN job
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
**Essential Duties and Responsibilities** :
- Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
- Extensive client contact , involved in all activities that align with prospective and existing clients
- Performs account maintenance including money transfer requests, address changes, etc.
- Serves as liaison and between sales team, compliance, and other business lines throughout the firm
- Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
- Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
- May attend client meetings, prospect meeting, and client/marketing events
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
- Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
- Fulfill financial advisor requests and resolve service-related issues and inquiries
- Process tasks and resolve issues in a timely and accurate manner
- Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
- Maintain a focus on continuous improvement and provides feedback on system enhancements
- Master technology to ensure it is being used to its full benefit
**Qualifications** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.