Service Desk
Sanford, FL jobs
Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results.
Essential Functions:
Troubleshoots hardware and software, installations, and support to both internal and external customers.
Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position.
Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity.
Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function.
Install computer and endpoint Windows updates, software updates, firmware.
Responsible for Imaging systems and deploying software through SCCM.
Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Perform desktop and endpoint data backups and disaster recovery operations.
Monitor ticket workflows in accordance with SLAs.
Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software.
Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations.
Provide technical support after normal business hours on an on-call rotation or whenever necessary.
Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures.
Lead, facilitate and/or participate in IT related projects as directed.
Knowledge and competency of the following technologies:
Windows Operating Systems
Apple iOS
Microsoft System Center Configuration Manager
Microsoft Active Directory and Group Policy
Hardware imaging and configuration
Hardware/Software security and encryption
Minimum Qualifications
Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Microsoft and CompTIA certifications preferred.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Call Center Representative
New York, NY jobs
"Recent Call Center Representative and Bilingual is a must"
Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role.
Job Details:
Job Title: Call Center Representative (Onsite, Bilingual)
Location: New York, NY, 10004
Duration: 3 Months (Contract Assignment)
Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well)
Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls. (Extensive)
Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate.
Skills:
-Recent Two (2) years of experience and Bilingual (Spanish or any).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education:
-High School Diploma or general education degree (GED).
EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Care Coordinator (Wraparound)
Milwaukee, WI jobs
Job Responsibilities:
CARE COORDINATOR WRAPAROUND PROGRAM Wisconsin Community Services Working under the Wraparound Practice Model of care, which includes a unique set of values that emphasizes individualized, strength-based, trauma-informed, community-based and culturally intelligent care, provide intensive and individualized care coordination for children and adolescents.
Essential Functions:
1. Maintains a caseload of approximately 8 children and families.
2. Contact enrolled children and families within 48 hours of enrollment, and set up initial visit to occur within 5 business days of enrollment to introduce self and supports available.
3. Schedule and attend weekly visits with assigned children and families, facilitate monthly Child and Family Team Meetings to discuss treatment planning, and maintain regular phone contact with assigned children and families and service providers as needed.
4. Assemble a Child and Family Team within two (2) weeks of enrollment by interviewing the family, identifying family members/natural supports/service providers and other significant persons.
5. Within the first 30 days, coordinates the meeting of the Child and Family Team and develops the initial individualized Plan of Care based on the identified strengths and needs, including a comprehensive 24-hour Crisis Plan.
6. Monitor the provision and quality of services provided to the family through the Child and Family Team and is the liaison when new services/resources need to be sought or developed.
7. Advocate for Children and Families across a variety of settings, including home, educational, court, and community settings, as needed.
8. Attend all scheduled court hearings as a representative of Wraparound Milwaukee to support children and families throughout the court process and explain supports available/in place.
9. Seek community resources with the assistance of the Team and modify the SAR whenever services or resources need to be added and/or deleted.
10. Provide or arrange for transportation for youth/young adults to appointments, crisis/respite services, including assisting a child and family with identifying natural supports and sustainable transportation plans, etc., if needed.
11. Provide or secure support and crisis/emergency services for youths enrolled and/or their families. This may be done through face-to-face contact, phone contact/ availability or an on-call system.
12. Completes all necessary paperwork in a strength-based manner per Wraparound Milwaukee/Agency requirements,(i.e., court letters, Plans of Care, change of placement forms, SARs, Referrals, Progress Notes, evaluation instruments, consent forms, etc.).
13. Maintain accurate information online, ensuring that family demographic information and Child and Family Team Member contact information is up to date.
14. Collaborate with other necessary individuals the youth and family may have contact with.
15. Keep Wraparound Milwaukee informed of all emergencies or critical incidents (refer to Wraparound Policy #14 - Critical Incident Reporting).
Other Duties and Responsibilities:
1. Attend in-services and participate in staffings, weekly/monthly meetings, and consultations, as needed.
2. Assist with child and family coverage for co-workers as needed or directed.
3. Other job-related duties as may be necessary to carry out the responsibilities of the position
Job Qualifications:
Minimal Qualifications:
• Must possess a bachelor's degree in a relevant area of education or human services and a minimum of one year of continued experience providing mental health services.
• Complete 85 hours of mandatory training in Wraparound philosophy and policies, as well as attend a Family Orientation within 6 months of their hire date.
• Working knowledge of computer applications preferred (Windows and Microsoft Word).
• Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of each individual.
• Knowledge and skills to work with children, young adults and families.
• Valid driver's license, automobile, and insurance sufficient to meet agency requirements.
• Meet all the employee requirements including references, criminal background check, drug test, and driver's license check.
Personal Attributes:
Follow agency and Code of Conduct and adhere to established policies and procedures of the agency Milwaukee County/Wraparound. Dress in a respectful manner (refer to Wraparound Policy #040 - Dress Code) and maintain a respectful demeanor and presentation at all times. Must not post any client identifying information on any web-based social networking sites (i.e., Facebook, Twitter, etc.) and use discretion with the information they may be posting on self. Conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.
Knowledge, Skills and Abilities:
Working knowledge of positive child/youth development; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability issues.
Other Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Wraparound Supervisor. Has contact with a wide variety of individuals including clients and family members, other program staff, including consulting Psychologist/Psychiatrist and other collateral contacts, neighbors, funders, Milwaukee County Department of Health and Human Services, Division of Milwaukee Child Protective Services(DMCPS), Milwaukee County Department of Youth & Family Services(DYFS), Court officials, Milwaukee Public Schools(MPS) staff and administrators, staff of youth serving agencies and the general public.
Working Conditions:
Work is performed primarily in a busy office environment managing caseloads of children, young adults and families. Some of the work is done sitting at desk using a computer; requires outreach in the community and families' homes; much of the outreach is done in urban neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends.
Physical Demands:
Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required.
Wisconsin Community Servicesis an Equal Opportunity Employer Allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, veteran, disability status or any other characteristic protected byfederal, state or local law.
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Customer Support Specialist (Japanese and English mandatory)
New York, NY jobs
Title - Customer Support /Technology Support - Japanese and English (mandatory)
Pay - $ 50/hr on w2
Contract - 12 months with possible extension
Description:
Responsibilities:
To support client support team by covering following tasks;
1. Provide guidance and explanations on migration procedures and how to use the new system
2. Respond to customer inquiries related to the migration process via phone and email
3. Update customer-facing materials such as migration guides, FAQs, and support documentation
4. Track customer migration progress and conduct follow-ups to ensure smooth transitions
5. Escalate technical issues or concerns to internal teams and coordinate resolutions
6. Collect customer feedback and share suggestions for improving processes and services
7. Document support interactions and prepare reports on migration activities and customer experience
Skills:
Ability to communicate effectively in both Japanese and English (mandatory)
Strong common sense and general communication skills (mandatory)
Ability to respond flexibly to changing situations (mandatory)
Experience in banking (if possible)
Experience in customer support (if possible)
Experience with ISO and ACH-related operations (if possible)
Required:
Ability to communicate effectively in both Japanese and English (mandatory)
Strong common sense and general communication skills (mandatory)
Ability to respond flexibly to changing situations (mandatory)
Preferred (if possible):
Experience in banking
Experience in customer support
Experience with ISO and ACH-related operations
Customer Support Specialist
Buffalo, NY jobs
Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Cheektowaga, NY. This role is fully onsite.
Serve as a liaison between customers and internal teams, ensuring professional interaction and support. Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns.
Key Responsibilities:
Order Processing: Enter orders, convert quotes, manage pricing, discounts, and commissions.
Order Status Communication: Provide accurate and timely updates on lead times, material availability, and troubleshooting.
Internal Collaboration: Coordinate with Engineering, RMA/Warranty, and other internal teams to meet customer requirements.
Problem Resolution: Address shipping discrepancies, payment disputes, and handle order cancellations.
Administrative Support: Update customer accounts, maintain BOL/PL files, process invoices, and manage customer portals.
Continuous Improvement: Support initiatives to enhance Customer Service processes.
Key Competencies:
Professional demeanor and customer advocacy.
Strong verbal and written communication skills.
Team collaboration and positive attitude.
Ability to balance multiple priorities accurately and adapt to change.
Key Relationships:
External: Customers, Sales team, AR/AP personnel.
Internal: Customer Service, Engineering, Quality Assurance, Production, Purchasing, Finance, Supply Chain, Shipping.
Required Qualifications:
Associate's degree + 3-5 years of customer service experience.
Excellent organization, communication, and multitasking skills.
Comfortable in fast-paced environments and adaptable to change.
Technologically proficient; Microsoft Office experience required.
Preferred Qualifications:
Bachelor's degree preferred.
Experience with MRP software.
Knowledge of industrial products/applications.
Pay Rate $22 - $25 per hour
Customer Service Specialist
Bergenfield, NJ jobs
📍 Customer Service Representative - Growing Company in Bergen County, NJ
Our client a rapidly expanding healthcare-focused organization is seeking a Customer Service Representative to join our team. This individual will be the primary point of contact for patients, providers, and healthcare offices-delivering exceptional service with professionalism, accuracy, and care. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
✨ Key Responsibilities
Serve as the first point of contact for patients and healthcare providers.
Respond to inbound calls, emails, and support inquiries promptly and professionally.
Assist with order entry, insurance information collection, and product recommendations.
Collaborate with warehouse and operations teams to ensure timely order fulfillment.
Maintain accurate documentation and patient records.
Troubleshoot issues and escalate complex concerns when needed.
Support general administrative and clerical tasks.
Demonstrate knowledge of healthcare processes and terminology.
📌 Requirements
Prior experience in a healthcare or medical office setting is required.
Bilingual candidates strongly preferred.
Strong computer skills (Excel, email platforms, data entry).
Excellent verbal and written communication skills.
High attention to detail with the ability to multitask.
Professional, patient, and solutions-oriented mindset.
Ability to quickly learn new software and systems.
⭐ Preferred Skills (Nice to Have)
Experience with platforms such as Shopify, ShipStation, HubSpot, QuickBooks, Square, or JotForm.
Familiarity with Orthopedics.
Customer Service Representative
New York, NY jobs
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Customer Service Representative
Springfield, NJ jobs
Inside Sales Specialist / Customer Service Representative
Type: Temp to Permanent
Hourly Pay: $23.00 - $26.00 per hour
LHH is working with a rapidly growing organization in their search for a motivated and customer-focused Inside Sales Specialist / Customer Service Representative to join our client's Springfield, NJ corporate office. This is an excellent opportunity to be part of a dedicated team within a leading company in the building industry.
About the Role
In this position, you will play a key role in delivering exceptional customer service and sales support to our external customers. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where accuracy and professionalism are essential.
Key Responsibilities
Provide outstanding customer service in a high-volume call environment
Generate accurate price quotes for customers
Follow up on customer quotes and identify cross-selling opportunities
Collaborate with the sales department to support territory development
Ensure accuracy and efficiency in all customer interactions and transactions
Qualifications
Previous Customer Service or Call Center experience is required
Strong communication skills and a professional, pleasant phone manner
Proficiency in Microsoft Word, Excel, and Outlook
Excellent multitasking and organizational abilities
Ability to work effectively both independently and as part of a team
Accurate mathematical skills and attention to detail
Experience in construction industry is a strong plus*
For immediate consideration: Please email resume to *************************
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Client Services Associate
New York, NY jobs
Client Service Associate
12 Month Contract (Possible Extension)
Max Pay Rate: $29/Hr. (W-2)
The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company's products. Under supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering reports to clients, and working with business partners to service client needs throughout the client lifecycle. This role collaborates closely with teams across the enterprise to deliver an outstanding client experience.
Key Responsibilities and Duties
Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant company business partners
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, client agreements)
Assist team members to ensure ongoing client contractual obligations are being met
Support the fulfillment of ad-hoc client inquiries and requests
Facilitate and oversee client cash flow requests to ensure proper handling
Help manage client communications to ensure timely and proactive updates are provided
Proactively anticipate client needs and assist in the development of strategies for meeting and exceeding those needs
Update and maintain client and authorized third party contact information via CRM application
Support client meeting preparation by facilitating creation of materials
Help identify, escalate and resolve problems for any issues affecting the client experience
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
Supports the completion of due diligence and client questionnaires
Educational Requirements
University (Degree) Preferred (Not required)
You will receive the following benefits:
Medical Insurance & Health Savings Account (HSA)
401(k)
Paid Sick Time Leave
Pre-tax Commuter Benefit
Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today's highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.
Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
Tax Services Rep - Contract job
Rochester, NY jobs
Customer Service Representative - Tax Services (Contract Role)
Rochester, NY - 100% On-Site
$20-$23/hr (DOE)
Monday-Friday, 8:00 AM - 5:00 PM
We're seeking a customer-focused, detail-oriented professional who enjoys working in a fast-paced environment and takes pride in providing exceptional service and problem resolution. This is a full-time, temporary/contract role with a respected national employer headquartered in Rochester, NY.
Key Responsibilities
• Provide high-quality customer service via phone, email, and chat, documenting all interactions accurately.
• Follow up on outstanding items to ensure timely resolution in accordance with service level expectations.
• Develop and maintain knowledge of company products, policies, and procedures.
• Manage daily, time-sensitive tasks with strong organizational focus.
• Support both internal and external clients with tasks such as:
- Processing payments and filings
- Assisting with tax agency registrations
- Researching and resolving tax notices
- Data entry, spreadsheet management, and data verification
• Utilize systems such as HRIS, Oracle, MasterTax, Prism, Salesforce, and Microsoft Office. (Familiarity is helpful but not required.)
• Demonstrate professionalism, accountability, and teamwork in all interactions.
Qualifications
• High School diploma or equivalent required.
• Minimum 2 years of professional work experience.
• Payroll or tax-related experience preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Proven ability to multitask and meet deadlines in a high-volume setting.
• Strong customer service and interpersonal skills.
• Comfortable learning and navigating multiple software systems.
Environmental Services Specialist
New York, NY jobs
Job Title: Environmental Services Specialist
Department: Facilities Management
For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life.
True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders.
Position Summary/Overview:
Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for:
Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces)
Maintaining the general cleanliness of all buildings and grounds, including front of building and doors
Inspection of any light fixtures that are out and replace any bulbs, etc.
Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs.
Assisting with delivery of furniture and supplies to the building.
Accommodating staff requests for maintenance services as instructed by supervisor
Removal of all trash as directed
Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required
Other duties as assigned.
The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally.
Qualifications:
Working knowledge of policies and procedures relevant to the job function
A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge
2-5 years of maintenance staff experience required
High School Diploma or equivalent required
Ability to work flexible hours
Ability to work outside in all weather conditions
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits.
NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees.
Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled.
Salary range: The salary range for this position is $18 to $20 per hour.
Patient Service Representative
New York, NY jobs
We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.
Key responsibilities include:
Perform patient registration, including verifying demographic and insurance information
Ensure accurate data entry into the Electronic Medical Record (EMR) system
Verify insurance eligibility and benefits, including managed care plans
Collect co-pays and provide patients with necessary documentation
Maintain knowledge of health insurance requirements, authorizations, and referrals
Apply medical coding standards including ICD-9 and CPT-4 where applicable
Answer incoming calls and provide prompt, professional responses
Work collaboratively with clinical and administrative staff to ensure patient flow
Maintain compliance with HIPAA and other healthcare regulations
Qualifications:
High School Diploma or GED (Required)
Minimum of 3 years clerical experience in a medical office setting (Required)
Data entry skills of at least 4,500 keystrokes per hour
Knowledge of medical coding (ICD-9, CPT-4)
Strong understanding of health insurance benefits and requirements
Excellent customer service and effective communication skills
Proficiency in telephone and computer usage, including keyboarding
Experience using EMR systems (Required)
Familiarity with managed care insurance plans (Required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Patient Access Representative
White Plains, NY jobs
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Patient Registration Representative
New York, NY jobs
Please find below the :
Job Title : Patient Registrar
Duration : 6+ months (Possibility for extension)
Pay Rate : $23/Hr.
Schedule Notes: 9:00 am - 5:00 pm
Job Description:
M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P).
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Breast Imaging Locum Tenens Opportunity in Southern FL No Call
Orlando, FL jobs
Opportunity Details
A hospital in southern Florida has an opportunity for a Breast Imager to assist their team.
About the Opportunity:
Schedule: 8a-5p
No call required
Daily Volume: 50 screeners or 20 diagnostic studies/procedures
Board certification required
Paid travel & expenses
During your time off, explore a vibrant arts district filled with colorful murals, relax on white sandy beaches with crystal-clear waters, and visit a historic estate with lush tropical gardens.
If you are interested, please apply to learn more.
RAD - 61921
Benefits Work with a dedicated recruiter invested in your success. Gain access to leading hospitals and healthcare facilities nationwide. Maximize earnings with competitive pay rates. Have peace of mind with comprehensive malpractice coverage. Receive expert support from our in-house team for licensing and credentialing. Enjoy complimentary travel and lodging arranged by our dedicated travel team. Experience simplified assignment management and timesheet submittals via the Medicus Portal. Unlock exclusive perks by joining the My Medicus Loyalty Program after your first shift. About Medicus
Medicus Healthcare Solutions is the 4th largest locum tenens staffing firm in the United States. We have been partnering with top talent in the healthcare industry since 2004. Our team will work with you to find the best opportunity that fits your profile as well as your professional goals, needs, and lifestyle preferences.
Florida Ready to join the locum tenens lifestyle? Complete our quick job application to get started!
Patient Account Representative
Chapel Hill, NC jobs
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Patient Access Representative
Cortlandt, NY jobs
Pride Health is hiring a Patient Registrar to support our client's medical facility based in Cortlandt Manor, NY 10567. This is a 11-week assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!
Job Title: Patient Registrar
Location: NYP Hudson Valley Medical Group1980 Crompond Road Cortlandt Manor, NY 10567
Pay Range: $20/hr to $23.00/hr
Shift: Days, Monday-Friday(10:00 AM to 6:00 PM)
Duration: 11 Weeks Assignment with a possible extension and a possible direct-to-hire opportunity
Requirements:
High School Diploma or GED
Minimum 1 year of clerical experience, preferably in a healthcare or medical office environment
Data entry speed of 4,500 keystrokes per hour
Proficiency in customer service, telephone etiquette, keyboard use, basic computer operations
Effective written and verbal communication skills
Coding: ICD 9, CPT-4 (P)
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program,, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Patient Registration Representative
Cortlandt, NY jobs
Job Title: Patient Registrar
Schedule: Monday - Friday, 8:00 am - 4:00 pm
includes a 30 min break
Assignment Length: - 10 weeks assignment
(High Possibility of Extension)
Education & Certification:
High school diploma/GED
Other Requirements:
Familiarity with computer systems, EHR, EPIC
1 yr clerical exp in medical office setting (required)
Knowledge of health insurance benefits/requirements
Coding: ICD 9, CPT-4 (preferred).
Strong patient care skills and effective communication
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Inside Sales Support
Charlotte, NC jobs
LHH is seeking an experienced inside sales professional with a passion for supporting business clients in a dynamic, international environment. A global manufacturing group is seeking a skilled Inside Sales Support specialist to join its Charlotte, NC location. This is a direct hire opportunity with a stable, growing organization that values independence, accuracy, and collaboration.
Key Responsibilities
Manage the full order process for B2B customers, from entry to delivery, ensuring accuracy and timely communication.
Serve as the primary point of contact for client inquiries, order updates, and issue resolution.
Coordinate with manufacturing partners in Europe and Asia to track shipments and resolve delivery challenges.
Review contracts and quotations, ensuring all terms align with customer agreements.
Prepare and follow up on sales quotations, aiming to maximize value on every transaction.
Maintain up-to-date records in QuickBooks and support transition to other ERP systems as needed.
Collaborate closely with remote account managers and international colleagues.
Qualifications
5-10 years of experience in inside sales support, customer service, or order administration, preferably in a manufacturing or B2B setting.
Strong attention to detail and a commitment to delivering accurate information to clients and internal teams.
Proven ability to work independently with minimal supervision.
Proficiency with QuickBooks or similar ERP/business systems; experience with Jeeves is a plus.
Excellent communication skills and comfort working with global teams.
High school diploma or equivalent required.
Compensation & Benefits
Competitive base salary: $50,000-$58,000
Health benefits, PTO (15 days), and 11 paid holidays
Direct hire position with annual performance and salary reviews
Monday-Friday, 8:00-5:00 or 9:00-5:00 schedule; some flexibility for reduced hours considered
No travel required
Why This Role?
Join a small, close-knit US team with the backing of a global organization.
Enjoy a high degree of autonomy and the opportunity to make a direct impact.
Potential for future growth into account management for those interested in expanding their career.
Inside Sales Representative
Jacksonville, FL jobs
LHH Recruitment Solutions is searching for an Inside Sales Representative for a client in Jacksonville, Florida. This organization offers room for growth, an employee-centric environment, medical, dental, vision, 401(k) plan with match, and Paid Time Off.
Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm
Salary: $50,000 - $60,000
Job duties
Collaborate with outside sales team, review respective customer requirements and quotes
Generate new and repeat sales by providing information in a timely manner
Determine customer requirements and expectations to recommend specific products and solutions
Recommend alternative products based on cost, availability, or specifications
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items
Qualifications:
2-3 years' experience with inside sales
Bachelor's Degree preferred
Intermediate experience with Microsoft Excel and PowerPoint