Ascensus jobs in Indianapolis, IN

FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com. Section 1: Position Summary Compliance position that has an advanced understanding of all plan types and facilitates more complex interactions with the Plan Consultants. * We have several openings for this role ranging from entry to senior level.* Section 2: Job Functions, Essential Duties and Responsibilities * Ability to successfully complete and support the work outlined for the Compliance Associate roles * Reads and comprehends retirement plan provisions from plan documents, summaries of plan provisions, and related plan materials to ensure accuracy and compliance with regulations. * Understands, considers and applies legislation and regulations, including but not limited to IRS, DOL, and ERISA, when preparing, analyzing and interpreting information * Supports DOL, IRS, and Large plan audits * Supports the Plan Consultants in resolving operational and compliance issues related to qualified plans * Is responsible for plan administration, compliance and testing for identified blocks of business * Tracks and monitors job progress to ensure that all necessary data is requested and received in order to meet compliance deadlines * Prepares annual valuation and compliance reports for Clients * Provides detailed consultations with Plan Consultant in drafting plan documents, plan amendments, and other legal documents * Supports and completes assigned quality assurance reviews * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture. * Assist with other tasks and projects as assigned Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree preferred * 1 to 15+ years of hands-on Retirement plan testing experience will be considered * Experience doing Employer Calculations * Must have experience with 5500's and other relevant documents * Experience with cash basis and/or trust accounting * Strong Word, Excel, and Outlook skills * Strong written and oral communication skills * Strong analytical and problem-solving skills * Strong attention to detail and the ability to prioritize, manage tasks and meet in connection with business operations, including related ERISA compliance matters * Associate holds Retirement Plan Fundamentals certification upon meeting eligibility requirements * QKA designation preferred but not required * Involvement or work towards associates QPA designation preferred * Prior experience with plan administration software, i.e. FT Williams or ASC preferred. We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com. Section 1: Position Summary The Distributions Associate will support the Loans and Distributions team to provide timely and accurate processing of distributions/loans. Will work closely with internal and external clients to ensure that transactions are processed in a timely manner and exceptions are resolved as quickly as possible. Section 2: Job Functions, Essential Duties and Responsibilities * Timely and accurate processing of assigned disbursements (loans, terminations, hardships, etc.) * Assist with reconciliation of 1099R records by researching and resolving discrepancies on payouts including applicable state and federal tax withholding, fees, etc. * Partner with various trust companies, recordkeepers and internal departments to ensure participant checks are mailed timely. Also ensure all trust excesses are identified and invested or resolved timely. * Timely and accurate production and distribution of 1099R's, RMD's, death benefits, corrective distributions, and other cyclical events related to distribution processing. * Timely and accurate reinvestment of un-cashed and/or voided distribution checks. * Effectively communicate (verbal/written) with clients on transaction forms that are not in good order and follow up as necessary to ensure timely completion. * Ability to identify basic internal escalated issues/concerns and refer to your leadership team. * Consistently provide a high level of customer service while communicating and coordinating with internal/external business units to assist in issue resolution. * Partner with other departments as a resource when issues and/or questions arise * Resolve basic internal and external client issues by responding to all correspondence within communicated and departmental standard timeframes. * Collaborate with team members to continuously improve processes that enhance the ability to meet team goals and objectives. * Document procedures and workflows. * Responsible for protecting, securing, and proper handling of all confidential data held by FuturePlan to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to FuturePlan or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * 1-3 years of experience in loans and distributions, retirement plans or related field * Demonstrates ability to document procedures that are clear and easy to understand. Effectively communicates with clients on specific tasks. * Technical Knowledge - Minimal ERISA knowledge or job specific technical knowledge required. Demonstrates in depth understanding of assigned tasks. * Problem Solving- Effectively solves problems with direction utilizing resources/procedures for a specific process, with a defined resolution. * Works efficiently with a pre-defined schedule or set of existing priorities, with ability to effectively adapt if a situation calls for it. Responsibility to manage own tasks but may need assistance dealing with conflicting priorities. * Works well independently on specific tasks. May require some direction in more complicated tasks. Able to develop and maintain rapport with others and demonstrates respect for others. * Bachelor's degree preferably in Business Administration, Management, Finance or equivalent work experience * Familiarity MS-Office software applications, including Excel & Word Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

First Merchants Bank is seeking an Associate to join our team! This position will partner with the Relationship Managers (RMs) to support the commercial sales strategy, interface directly with clients and lines of business partners, and serve as a key contributor to the structure of commercial business. As part of this role you will: 1. Prepare and provide analytics in support to the commercial sales team. Interface with client, gather credit and financial information. Pre-screen and analyze pertinent financial data and Commercial Decision Summary underwriting data. Prepare Opportunity Memos and other necessary sales presentations 2. Assist with completion of annual review and loan covenant/trigger testing. Ensure clients are in compliance with all covenants (financial and otherwise). 3. Participate in client meetings with Relationship Manager. Interface with new and existing clients, work through referrals, build client relationship and extend credit within assigned limits. 4. Support Relationship Managers with Treasury/cash management needs and solutions. 5. Monitor loan maturity dates within the portfolio and recommend renewal strategy with the Relationship Manager. 6. Utilize bank reporting tools to ensure progress is documented and tracked, and prepare various scheduled management reports. 7. Support portfolio management, assist with loss prevention, identify risk and work delinquent loans up to 30 days. 8. Assist with projects and developing new or refining existing efficiencies and processes as required. 9. Review and understand credit agreements and all supporting documentation related to the relationship. In addition to the above, the Associate may be responsible for one of the specializations below: Investment Real Estate Banking 1. Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans. 2. Extend credit within assigned limits to commercial customers. Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk. Review, validate and/or approve letters of credit. Cross sell opportunities. 3. Coordinate all construction loan draws with clients and direct submission process with internal construction loan administration desk. 4. Support RMs in preparation of quarterly PLU's. To be successful in this role, we require the following: Bachelor's degree. The following would be a plus: Bachelor's degree in business, finance, economics, accounting or a related field. One (1) or more years of credit analyst, financial analyst or related experiences with First Merchants. Industry specialization - commercial and industrial, investment real estate, agriculture, dental, veterinarian, corporate or commercial client exposure. Financial statement review, decision and/or financial modeling experience. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. Job Summary: Responsible for the critical role of project management and onboarding of new conversions and implementations onto the Newport platform. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Serves as the primary point of contact for plan sponsors, advisors and internal Newport teams to successfully on-board client plans onto Newport platform. * Identifies, creates, and executes efficient project timeline and client facing deliverables. * Works with plan sponsors, internal/external consultants, and prior service providers to successfully convert plan data, assets and liabilities. * Schedules and leads weekly checkpoint calls with clients and external partners to provide project status update and to discuss open items. Maintains and organizes client-meeting materials such as agenda, minutes and timeline. * Understands legal plan documents, implementation process and translates client requests into actionable tasks. * Research and understands client on-boarding process, plan setup and project documentation needs. Works closely with cross-functional support teams to resolve system setup and configuration issues. * Takes ownership and facilitates resolutions to client questions/issues using the available internal and external resources. * Prepares client data with use of Excel formulas/tools, including but not limited to: data extracts, data formatting, data manipulation and editing to ensure completeness and accuracy to ensure compliance with contractual requirement and client expectation. * Prepares the necessary documentations for initial plan set up and provide post implementation assistance by developing accurate and detailed administration manuals outlining processes and procedures related to the project/case. * Manages multiple case assignments, different clients, changing priorities to manage and prioritize project needs. * Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines * Focuses on learning in everyday activities and events * Collaborates with and openly shares knowledge with colleagues * Regular, reliable, and punctual attendance Management Responsibilities * None Required Education, Experience and Certificates, Licenses, Registrations * 5 - 7 years in the retirement plan industry. Knowledge of non-qualified deferred compensation plans a plus, as well as understanding of various retirement plans, market operation, and general retirement plan practices. * Project Management experience, * Advanced Excel skills Preferred (but not required) education or skills for this role * Bachelor's degree from four-year college or university in related field * In-depth knowledge of implementation and conversions of retirement plans Competencies * Builds Collaborative Relationships * Commitment to Excellence * Detail Oriented * Excellent Verbal and Written Communication Skills * Integrity * Personal Credibility * Planning and Organizing * Problem Solver * Resourceful * Team Player * Time Management * Analytical TRAVEL: Up to 5%. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

First Merchants Bank is seeking a Technology Risk Manager to join our team. The Technology Risk Manager will play a key role in executing and managing technology risk mitigation strategies and programs. This position will focus on the implementation and operational aspects of Business Continuity Planning (BCP), Records Retention, general technology risk management, and optimizing our Archer Governance, Risk, and Compliance (GRC) system. As part of this role you will: Business Continuity Planning: Ensure the maintenance of the business continuity management framework that includes policies, procedures, and guidelines. Develop, maintain, and coordinate the scheduling of business impact analyses, risk assessments, process and system inventories, and recovery strategies to maintain compliance audits, policies, and standards. Administer business continuity plans, ensuring they align with regulatory requirements and industry standards. Collaborate with internal stakeholders to enhance, develop, or lead training and awareness programs for business continuity planning. Maintain and propose metrics to objectively assess the bank's business continuity program and disaster recovery capabilities. Make recommendations for improvements. Records Retention: Ensure the maintenance and compliance of the records retention program in close partnership with legal to ensure compliance with applicable laws, regulations, and internal policies. Develop and ensure the maintenance of the records retention policies, procedures, and guidelines to ensure compliance with regulatory and auditing requirements. Collaborate with relevant departments to enhance, develop, or lead training to ensure the proper storage, retrieval, and disposal of records in accordance with legal and regulatory requirements. Conduct or lead periodic assessments and reviews of records retention program to identify gaps and propose corrective actions. Maintain and propose metrics to objectively assess, understand, and support effective program management, compliance, and continual improvement. Data Privacy: Collaborate with legal, compliance, and data governance teams to ensure the bank's adherence to data privacy requirements, policies, procedures, and guidelines. Maintain and propose metrics to objectively assess and understand compliance with regulatory requirements and to identify potential risks and issues. Line 1 Technology Risk Management Facilitate and support processes to align with the enterprise risk management framework to identify, assess, and monitor technology risks. Participate in or lead periodic risk assessments to maintain an effective technology risk register. Collaborate with stakeholders and process owners to help implement risk mitigation strategies and controls to address identified technology risks. Collaborate with operational business units to monitor and understand the effectiveness of remediation plans and support risk acceptance. Maintain risk registers and ensure accurate reporting of risk status and metrics. Participate in audits to maintain compliance with relevant policies, standards, and regulatory requirements. Maintain effective communication channels, management tools, and metrics to provide transparency and accountability in a risk-based culture. Partner and collaborate with Line 2 Technology Risk Management to maintain alignment in governance to ensure an effective, credible challenge practice. Collaborate with operational business units to support effective technology risk governance. Maintain metrics to objectively assess and understand the effectiveness of risk management practices, support continual improvement, and help with strategic planning. GRC System: Work with various stakeholders on the optimization of the bank's GRC system to maintain effective risk management processes by recommending, implementing, or improving workflows, training, reporting, and dashboards. Plan and facilitate upgrades, enhancement testing, and changes by working with management teams to verify needs are well defined and changes are implemented seamlessly into the production environment to increase process efficiency and/or satisfy business needs. To be successful in this position we require the following: High school diploma or equivalent (GED). A minimum of five (5) years of experience in risk management, information security, compliance, or a related field. Knowledge of risk management frameworks, methods, or standards (e.g., NIST, ISO 27001, FAIR, ISO 22301, or ISO 9001). Experience with GRC systems (e.g., Archer). The following would be a plus: Relevant certifications, such as Information Technology Information Library (ITIL) or Certified Information Systems Auditor (CISA). First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com. Section 1: Position Summary Responsible for managing the overall onboarding process, client and advisor expectations and meeting service timelines for newly sold retirement plans (both start-up and takeovers of existing plans) to ensure a smooth and efficient onboarding experience for clients. Also responsible for quality control and assurance for plan conversions, account transition and ensuring all responsibilities and tasks are performed in accordance with FuturePlan's core values and best practices. Section 2: Job Functions, Essential Duties and Responsibilities Manages case load effectively to meet or exceed departmental service goals specific service levels for quality and timeliness with limited supervision. Provides clear communication regarding the roles of each individual involved in the onboarding process. Collaborates with team members to continuously improve implementation processes. Coordinates with the client and advisor to review all implementation and onboarding documents are in order to facilitate the installation of the plan. Communicates the details of the plan's onboarding progress (as needed or requested) to each internal department (sales consultant, onboarding manager and service consultant) through regular contact or workflow system updates as it pertains to their open onboarding cases. Consistently updates workflow system or status report to keep all parties informed of onboarding activities and progress. Provides training and assistance to clients to ensure completion of the client tasks and issue resolution. Ensures internal department's completion of tasks by the scheduled due date. Provides input to Management on client issues and onboarding delays. Proactively escalates potential risks to appropriate leadership staff that impact either service satisfaction and/or financial liability. Participates, as required, in solution teams to ensure onboarding processes are defined and incorporated for new and enhanced services. Provide guidance to clients and financial advisors to fully inform and educate then on on-going administrative services provided by FuturePlan. Provide hand-off to the appropriate service consultant to ensure a smooth transition for the client and financial advisor including identifying all open issues. Provides accurate qualified plan information and education to financial partners, financial professionals and clients by attending Ascensus training sessions and continuing self-study. Responsible for protecting, securing, and proper handling of all confidential data held by FuturePlan to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to FuturePlan or our clients. Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Section 3: Experience, Skills, Knowledge Requirements •Bachelor's degree in Accounting, Business Administration, Mathematics, or equivalent work experience. •Proficiency in MS-Office software applications, including Excel and Word. •5-7 years of industry experience in financial services or retirement services environment is preferred. •Minimum of 2 years of experience with Relius, ASC or similar administration recordkeeping system preferred. •Basic level knowledge base of ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). •Excellent presentation skills, telephone etiquette and professionalism, client service skills and time management proficiency. •Excellent written and oral communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the FuturePlan organization, as well as with our client base. •Computer literacy with recordkeeping systems and trust systems; and experience with plan reconciliations. •Possess excellent analytical abilities, attention to detail, accuracy and problem-solving ability. •Ability to work in a team environment to ensure common goal of providing exceptional customer service. •Ability to react to change productively and handle other essential tasks as assigned. •Ability to work well under pressure with multiple priorities and deadlines in a fast paced environment. •Ability to make dependable judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. •Must possess strong facilitation, negotiation, and conflict resolution skills. •Ability to escalate issues to appropriate levels within an organization. •Ability to work additional hours as necessary to meet business needs. We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

First Merchants Bank is seeking a Private Wealth Administrative Specialist to join our team! This position will provide administrative support to Private Wealth client facing employees (officers) in a specific discipline. Private Wealth disciplines include Private Banking, Wealth Management and Advisory, Retirement Services and Advisory, and IRA Operations. As part of this role you will: Provide administrative support for assigned officers, in the administration of accounts within the limits of authority. Coordinate communications, appointments, documentation, etc. between the officers and their clients. Process tasks requested by the officer by completing transaction in the software or completing necessary paper tickets. Maintain compliance on behalf of the organization by validating completed requests and monitoring daily and monthly reports. Prepare, complete and process necessary paperwork and transactions for opening, maintaining, and closing accounts. Research and assemble data and reports for officers. Assist officers with follow up on action items for clients and internal requests. Create presentation materials utilizing Power Point and Adobe DC. Use Excel for tracking and to calculate figures for special reporting. Open, screen, deliver, and prepare outgoing mail. Maintain paper and electronic filing system. To be successful in this position, we require the following: High school diploma or equivalent (GED). A minimum of two (2) years of related administrative experience. Customer service experience, Excel, and Power Point. The following would be a plus: Bachelor's degree. Private Wealth experience. Salesforce and/or Adobe DC experience First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Business Banking Underwriter I to join our team! This position will provide credit risk assessment support. Essential Duties and Responsibilities: Review credit data to evaluate the Business Banking Center's most complex commercial loan requests in order to approve or deny applications within individual lending authority. Analyze sources of financial information, such as tax returns, financial statements, credit bureaus, and other sources. Order and review appraisals, evaluations and environmental assessments. Review and recommend proper structure for commercial loans based on financial strength and loan purpose. Complete trigger database business banking monitoring: Spread and review financial data Assist in management of database Review triggers generated for validity Request financial information where needed Report concerns to management and Business Banking and/or Relationship Managers. Complete assigned reports. Assist Business Banking Credit Manager as needed. Complete compliance and assigned training and development. Attend and participate in department and policy meetings as requested. Establish and maintain good working relationship with Business Banking Officers. Attend sales calls with Business Banking Officers as requested. To be successful in this position, we require the following: Bachelor's degree in accounting, finance, business or related field of study. Two (2) years of analytical or related experience. The following would be a plus: Training in OMEGA, RMA or other commercial lending courses. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Customer Care, Quality and Training Specialist to join our team! This position will screen customer care agents calls to ensure interactions with customers meet company standards for quality, customer service, and adherence to the policies and procedures of the organization. Provide training for Customer Care employees. Essential Duties and Responsibilities: Monitor a minimum of ten (10) phone calls per specialist per month to ensure compliance with company policies and procedures and department expectations. Provide guidance and training where needed to reach company standards. Use quality data to compile and track performance on an individual, team, and department level. Understand and be able to operate call recording software, reports, etc., and recommend improvements using this technology. Attend meetings and training to remain updated with Customer Care Center policies and procedures. Assist in designing and updating the monitoring evaluation form and quality standards for the department. Document call quality results and provide feedback to customer service agents, managers, the Training and Development Partner and the Director, Customer Care Center. Conduct training for new Customer Care employees. Maintain and update department processes and procedures. Identify specific topics for product and procedure training within Customer Care. Create and maintain digital training content focused on continued learning. Maintain and update the Customer Care Specialist curriculum. In order to be successful in this position, we require the following: High school diploma or equivalent (GED) A minimum of three (3) years' experience in a customer service role, with a minimum of one (1) year in a call center or bank/financial services environment; or a minimum of two (2) years' experience in the First Merchants Customer Care department. The following would be a plus: Associate degree. Additional related training or certifications. Experience in banking or financial services. Experience evaluating call metrics and coaching and/or leading others. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Marketing Analytics Insights & Reporting Manager to join our team! The Marketing Analytics, Insights & Reporting Manager leads the consolidation of marketing data across platforms to tell clear, actionable data stories that accelerate decision-making, demonstrate progress against KPIs, and close the loop on customer feedback. The role integrates performance analytics (web, social, email/SMS, SEO/SEM, paid media), campaign measurement, and Voice of Customer (VoC) insights to guide strategy, optimize spend, and inform experience improvements-including partnering closely with UX to share behavioral and attitudinal insights. This role blends descriptive, diagnostic, and predictive analytics with benchmarking to communicate what happened, why it matters, and what to do next-core expectations highlighted in current marketing analytics role guidance. It also stands up a scalable VoC practice (collection, analysis, and actioning of feedback from surveys, reviews, support interactions, social listening) to inform roadmap and retention efforts. Essential Duties & Responsibilities: Consolidate and normalize marketing data from web analytics, social platforms, email/SMS, SEO/SEM, paid media, and CRM to establish a single source of truth for performance reporting and optimization. Define and maintain the KPI framework and benchmarks for brand, demand, lifecycle, and experience metrics; tie measures to business outcomes and OKRs in partnership with Marketing and Finance/FP&A. Build and maintain executive and team-level dashboards and reports (weekly/monthly/QBR) and apply data-storytelling techniques so stakeholders quickly grasp what/so-what/now-what. Stand up/run a VoC program aggregating solicited and unsolicited feedback (CSAT/NPS/CES, in-app/site feedback, product reviews, social listening, service transcripts). Apply sentiment/topic analysis to reveal loyalty drivers and friction. Operationalize closed-loop feedback with Marketing, UX, Product, and Service; size impact, recommend fixes, and track adoption and outcomes. Create measurement plans, event schemas, and UTM/naming standards; ensure full-funnel tracking for always-on and campaign activity across paid/owned/earned. (Design the stack recognizing that no single tool covers all analytics needs.) Deliver pre/post analyses, A/B and incrementality testing, and contribution/attribution reads to quantify ROI/ROAS and inform budget reallocation. Communicate findings using storytelling best practices. Partner with UX to share behavioral insights (funnels, heatmaps, session replays) and VoC themes that shape hypotheses, experiments, and design priorities. Collaborate with Finance/FP&A to connect marketing investments to growth, acquisition, retention, and relationship deepening; align on forecasting and performance narratives for leadership. Work with Marketing Ops/IT/Data to govern data quality, documentation (data dictionary), and access/controls; ensure reporting is accurate, timely, and compliant. Evaluate and advise on analytics/VoC and martech tools, integrations, and roadmaps; lead light vendor management and pilots as needed. Coach marketers on interpreting dashboards and applying insights; run recurring insights reviews and share best practices for data storytelling to drive adoption and action. Champion privacy-aware measurement and ethical use of data in collaboration with Legal/Compliance. To be successful in this position, we require the following: Bachelor's degree in marketing, analytics, statistics, business, computer science, or related field A minimum of (5) years of hands-on experience in marketing analytics/insights/reporting with measurable impact on channel optimization and campaign ROI. The following would be a plus: Excellent written and verbal communication skills Strong analytical and problem-solving abilities with the ability to distill complex information into actionable insights Commitment to the mission and values of the organization High degree of integrity, discretion, and professionalism Collaborative and team-oriented approach to partnerships Ability to work independently and thrive in dynamic, fast-paced environments Empathetic and mission-driven, prioritizing relationships built on respect and compassion Demonstrated exceptional organizational, time management, and attention to detail Demonstrated ability to consolidate data across web analytics, SEO/SEM, paid media, social, email/SMS, and CRM; fluency working across multiple tools/platforms Proficiency in dashboarding/visualization (e.g., Power BI) and data storytelling; working SQL/data transformation skills preferred Experience standing up or contributing to VoC programs (survey design, text/sentiment analysis, social listening, closed-loop actioning) First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Senior Horizon Core Deposit Systems & Conversion Analyst to join our team! This position will ensure assigned core banking and related deposit or loan systems bring the expected business value, work reliably well and support organizational growth by providing business analysis and technical support services that ensure products, processes, data conversion, reports and other operational needs are met. As part of this role you will: Provide application support services of the assigned Deposit or Loan applications, specifically focusing on the core banking Deposit or Loan system and related Deposit or Loan systems. This includes, but is not limited to, maintaining, troubleshooting, supporting Deposit or Loan systems and ensuring system release levels are kept current. Develop and understand product and service requirements through information gathering session to determine how the assigned core Deposit or Loan servicing and related Deposit or Loan systems can be utilized to meet company needs. Partner with application owners, vendors, Deposit or Loan operations and other internal constituents to achieve job objectives. Gather and assess requirements for software utilization through data analysis, product mapping and interviews. Lead software configuration changes with vendor or other internal teams. Create data maps and transaction workflow documents showing exactly how required fields of information will be converted. The data mapping forms the technical specification for the integration. Share data maps with vendor and programmers, clients, and others as appropriate to ensure successful conversion. Refine mapping through iterative validation. Test customized software against customer specific needs, share with customer reports and application specific data that reflects how conversion data will be processed. Review conversion results (reports, balancing, data load, and change) to refine and confirm requirements. Obtain formal results acceptance. Examine data and reports to make sure conversion is processing correctly, run tests scripts to see how transactions process through the software and verify/validate accuracy of data through the generation of a variety of reports and completion of system reconciliation activities. Examine client's processes, forms and reports to determine operational needs and document what the software will do and all related processes, forms, reports, etc. to be sued after conversion is complete. Lead and/or participate in FMB projects as needed (system upgrades, bank integration, etc.). Collaborate with other departments to lead and facilitate the implementation and fulfil the initiative purpose and goal through standard best practice project management techniques. Ensure all aspects of the project are completed. Document the project needs. Analysis/options or feasibility research of needs and possible solutions. Visually map solutions and present in an easy-to-understand manner to get a decision. Identify, gather, and document technology and/or business solutions requirements. Complete detailed workflow process mapping. Develop testing strategies and execute test plan to mitigate deployment risk. Recommend preferred solutions. Implements (identify issues and escalate/manage resolution as required). Develop supporting documentation (process/procedure manuals). Maintain and manage reporting systems to provide actionable information to drive business decisions. In order to be successful in this position, we require the following: High School Diploma or equivalent (GED). A minimum of five (5) years of deposit or loan servicing, operations, line of business or similar experience in the financial industry. The following would be a plus: Bachelor's degree in computer science, information systems or related field of study. Similar experience supporting core Deposit or Loan servicing systems (FIS, FiServ, CSI, Jack Henry, etc.). Commercial bank operations and servicing experience supporting FIS Horizon Deposit or Loan system. Working knowledge of SQL or other reporting technology. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Bank Protection Fraud Specialist I to join our team! This position performs daily fraud prevention reviews utilizing multiple technology platforms to mitigate fraud exposure for customers and bank. Provide support during incidence responses to ensure timely countermeasures and mitigants are enacted. Assist in fraud case management and work with Bank Protection Management as needed. Essential Duties & Responsibilities: Demonstrates a basic understanding of fraudulent item identification, financial scams, account compromise, and gains proficiency in the processes used to investigate them. Review, identify, and investigate fraud committed through electronic/technology channels. These include: Wires Remote Deposit Capture Mobile Deposit Capture Check and Kite Online Banking Falcon Alerts Debit Card disputes Works with, and refers more complex cases to, Fraud Investigations team for resolution. Utilizing the Case Management software, opens fraud cases, provides a clear and concise narrative of the event, updates the case, and assists the lead Investigator as needed. Interviews and communicates with bank clients regarding potential/actual fraud perpetrated on their accounts and how to avoid fraud in the future. Communicates and collaborates with consumer and business bankers on fraud identification and mitigations. Answer the 2-SAFE Hotline and respond to fraud questions, provide assistance, and guidance to bank personnel for all fraud situations. To be successful in this position, we require the following: High school diploma or equivalent (GED). A minimum of one (1) year of banking experience, or direct experience in fraud and/or criminology. The following would be a plus: Associates degree in criminology. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking an Items Processing Specialist I to join our team! This position will handle, process and balance all Proof of Deposit (POD) work for the bank. This position will work on second shift from 1pm to 10pm Eastern and can offer remote work options within a commutable distance to our Daleville Data Center located in Daleville, IN. Essential Duties & Responsibilities: Perform data entry for all tickets that are not systematically read. Review runs for out of balance transactions. Review out of balance transactions and determine which type of error occurred. Process correction to balance the transaction. Receive, process and transmit all internal departments' proofs. Build, verify and transmit POD posting files. Distribute information to internal customers. Communicate with Banking Centers on basic troubleshooting of scanners and out of balance transactions. Process incoming Lockbox transactions for commercial clients. To be successful in this position, we require the following: High School diploma or equivalent (GED). A minimum of one (1) year of operations, processing or related work experience. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants is seeking a Senior Business Intelligence Analyst I to join our team! This position will deliver accurate and sustainable data management and reporting solutions; identify, develop and support implementation of process improvements. This position requires on-site training for six (6) months at our Data Center located in Daleville, IN and then offers a hybrid work schedule also based out of our Daleville Data Center. As part of this role, you will: Perform advanced data profiling, modeling, and business logic analysis and architect complex data management solutions to meet business requirements for enterprise-wide data projects and other data tactics. Provide training to BI teammates and other reporting users to maximize understanding and use of reporting technologies. Collaborate with business units to perform requirements analysis and project scoping; perform required business logic transformation. Collaborate with business units to analyze business processes and identify, develop, and assist in the implementation of process improvement opportunities. Support the implementation of data governance principles and standards in data related projects across the organization. Ensure enterprise report delivery works reliably for the business including, but not limited to, reporting systems troubleshooting and supporting report and information delivery. Operate in alignment with reporting development lifecycle strategy and business intelligence governance framework. Ensure documentation of BI processes is consistently maintained according to best practices. Collaborate with data governance analysts and data stewards to ensure data dictionary is appropriately updated to reflect changes resulting from projects and tickets completed including, but not limited to, data flow, business logic and metadata. Collaborate with Data Engineering, Data Architecture, and Enterprise Application Management to support alignment of Business Intelligence and Data Governance processes and objectives. Completion of periodic attestations, controls, and performance procedures as required. To be successful in this position, we require the following: Bachelor's degree in computer science, management information systems (MIS), business or a related field OR Associate Degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus additional required experience detailed below). A minimum of five (5) years of business intelligence, business analyst, or related experience. A minimum of three (3) years of report writing experience using SQL, Power BI, or similar technology. The following would be a plus: Business intelligence or related certifications. Knowledge of data governance practices, business and technology issues related to management of enterprise information assets. Experience in finance, credit, risk, or operations related data projects, specifically around data transformation. Experience in banking or the financial services industry. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Job Description First Merchants Bank is seeking a Portfolio Manager to join our team! This position will manage portfolios and provide analysis and selection of securities as appropriate fiduciary investments. Essential Duties and Responsibilities: Manage investments of assigned client portfolios. Communicate with clients using multiple formats (verbal - in person or by phone; written - electronic or paper) Direct purchases and sales in accordance with company policies and client directives. Administer asset mix in accordance with company policies and client directives. Contribute to content and format of investment marketing and reporting material. Research, review and make recommendations on Guidance Lists securities. Execute sales/purchases of securities. Coordinate with other division personnel in team approach to client service. Supplement new business efforts by investment research and aid in completing RFPs. In order to be successful in this position, we require the following: Bachelor's degree. Three (3) years of related investments experience. The following would be a plus: Chartered Financial Analyst (CFA) Certified Financial Planner (CFP) First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Job Description First Merchants Bank is seeking a Mortgage Banker to join our team! This position will be responsible for handling prospective customer and existing client mortgage needs. This would include initial consultation, gathering and review of financial information and inputting file into our Mortgage Loan Origination System. The Mortgage Banker will be responsible for discussing client's needs, recommending the best loan products, helping customers put together a complete loan package and working with the underwriting team throughout the loan process. Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization. As part of this role you will: Use referral sources to develop mortgage loan business. Build and maintain business relationships within the community. Provide excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Market to and prospect for new referral sources (Realtors, Builders, COI). Develop new and expand internal and external referral sources to grow business. To be successful in this position, we require the following: High school diploma or equivalent (GED). A minimum of two (2) years of experience self-sourcing leads in a financial services environment. Ability to transport self to various locations within assigned region. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants is seeking a Mortgage Loan Closer to join our team! This person will be responsible for the production and complete accuracy of the Closing Disclosure (CD), as well as serve as the final quality control check point prior to an executed closing to ensure accurate and deliverable loan package is properly executed. As part of this role you will: Validate conditions are cleared prior to closing. Validate in compliance with the Truth in Lending (TIL) tolerances, Home Ownership Equity Protection Act (HOEPA) calculations, and the Higher-Priced Mortgage Loan (HPML) calculations. Prepare and balance all tickets to fund the transaction. Validate the loan Annual Percentage Rate (APR) is in compliance and accurately calculated. Obtain, analyze and validate all fees to be included on the CD. Calculate points and fees test for compliance with Qualified Mortgage (QM) regulatory requirements. Produce and validate a deliverable closing package. Review and analyze title work. Work with applicable parties to clear closing deficiencies. To be successful in this position, we require the following: High School Diploma or Equivalent. A minimum of three (3) years of experience closing mortgage loans or related experience. Experience with government and/or conventional loan processing. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us! Upcoming Location Change: In 2026 our Detroit Headquarters at 32991 Hamilton Court, Farmington Hills, MI 48334 will be moving to Royal Oak at 400 W 4th Street, Royal Oak, MI 48067.

First Merchants Bank is seeking a Credit Analyst I to join our team! This position will perform credit analysis, underwriting and monitoring of the commercial loan portfolio. As part of this role you will: Complete accurate, unbiased credit analyses within required timelines and according to standards including cash flow analysis, credit decision summary preparation and credit processes. Complete credit monitoring functions for designated portfolio including spreading and review of financial statements, borrowing base and covenant testing, marketable securities and leveraged lending monitoring and annual credit reviews. Assign call codes, NAICS codes, risk grade and risk rating score data accurately. Review appraisals and real estate evaluations. Use of financial spreading software, loan system, cash flow analysis and other credit systems and tools Attend and participate in loan committees as requested. To be successful in this position, we require the following: Bachelor's degree. The following would be a plus: Bachelor's degree (or completion within current semester) in accounting, finance, or business. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Fraud Product Manager to join our team! As part of the External Fraud Working Group's strategic initiative, this role is designed to centralize and enhance the bank's use of fraud prevention and detection tools and technologies. The Fraud Product Manager will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors. Essential Duties and Responsibilities: Tool Optimization & Oversight Attend vendor and user group meetings to stay current on tool capabilities and updates. Monitor system changes and assess their impact-both positive and negative-on fraud detection and prevention. Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement. Strategic Coordination & Documentation Understand fraud practices and control effectiveness. Coordinate with LOBs to support decision-making related to fraud tools and strategies. Document current state, key decisions, and maintain up-to-date records of tool configurations and usage. Research and recommend leading practices in fraud prevention and technology utilization. Fraud Intelligence & Triage Identify and analyze fraud trends across channels and products. Participate in the fraud triage team to support rapid response and resolution. Provide recommendations for ongoing tuning and configuration of fraud detection systems. Proactive Engagement & Business Alignment Bring forward ideas and recommendations to improve fraud prevention strategies. Align fraud tool usage with broader business goals and risk appetite. Serve as a proactive partner to internal stakeholders and external vendors. To be successful in this position, we require the following: Bachelor's degree in business, finance, information systems, or related field OR associate degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience). A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology. Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc. The following would be a plus: Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience working with cross-functional teams. Knowledge of fraud typologies and emerging threats. • Ability to translate technical capabilities into business value. Detail-oriented with strong documentation and organizational skills. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us! Location Information: The preferred location for this position is Greenwood, IN. However, this position could be flexible to any location throughout our footprint.