Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You'll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
Supervising end-user services and technical support services.
Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
Provide consistent training and mentoring to members.
Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
Create, Update, and Improve Documentation to ensure high level of service.
Review Timesheets Weekly
Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities.
Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
Administrate and facilitate personnel to hire and retain staff.
Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
Establish staff training and development programs related to technical services.
Develop measures and controls to ensure performance standards and goals are achieved.
Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
Mentor and develop direct reports through personal behaviors.
Ensure to provide customer satisfaction across all technical service offerings.
Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
Bachelor's degree in a job-related discipline or equivalent working experience.
Minimum of five years of technical experience.
Must have former technical supervisory experience preferably in a Call Center or similar environment.
Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
Ability to communicate technical/complex information both verbally and in writing.
Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
$60k-121k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Intake Specialist
Allen County-In 4.5
Fort Wayne, IN job
Department: Community Corrections FLSA Status: Non- Exempt
Under the direction of the Senior Intake Case Manager, the Intake Specialist conducts screenings on referred defendants, meets with, and explains all rules and conditions of supervision and completes an Indiana Risk Assessment System (IRAS) Interview for all new participants, and assists in other operations of the Intake Division as needed. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Represents Allen County Community Corrections (ACCC) at the Allen County Superior and Circuit Court on a daily basis and files Home Detention Screening Reports in Felony Court.
Conducts and/or oversees screening for defendants in the Allen County Jail who are currently incarcerated and awaiting sentencing.
Reviews with the defendants all guidelines, rules, and regulations of the home detention program, ensuring paperwork is complete and signed.
Determines location and persons the defendant wishes to reside with, contacting and scheduling a screening to review the guidelines, rules, and regulations of the home detention program prior to the defendant's release from incarceration.
Oversees or conducts group screenings for all defendants not incarcerated and persons wishing to reside with an incarcerated defendant. Ensures defendant and other persons in the household complete and sign all required paperwork.
Prepares a file for each defendant, ensuring all information is accurate and all pertinent forms are included. Distributes the home detention guidelines, rules and regulations answering any questions.
Completes an IRAS with each new participant within seven days of Intake in accordance with the standards and training set forth by the Indiana Office of Court Services.
Assist with status paperwork for suspended cases to the appropriate agencies, advising the participant completed intake as ordered or failed to show for a scheduled intake.
Acts as a liaison between ACCC and numerous courts, attorneys, and other officials, bringing concerns and questions to relevant staff members.
Performs all other duties as assigned, including overtime as required.
Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.Completes program participants intakes. Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant's behavior and compliance with court's order.Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant's behavior and compliance with court's order.
Reviews all requests from participants to leave their residence or ACCC Residential Services Facility for approval or denial, using established pass guidelines. Contacts participants on a daily basis to notify if a request has been denied or approved and if approved the participant is given the exact times they are permitted to be away from their residence or ACCC Residential Services Facility along with any other special instructions.
Investigates all pass and weekly schedule verifications received along with the electronic monitoring printout to ensure compliance and to verify the participant's whereabouts are known during the entire time they were away from their residence or the ACCC Residential Services Facility; writes violation as needed for noncompliance and forward to the assigned case manager for disciplinary actions.
Documents all pass requests, pass verification and schedule verification into the case management software (SRS) so that appropriate reports may be processed and the participant's whereabouts can be tracked and verified in the future. Documents pass, schedule and job search information into the assigned database daily so that other staff has the pertinent information regarding the participant's whereabouts to ensure participant compliance.
Receives, organizes, and reviews all participant requests to be away from their residence as outlined in the Performance Pass Program. Staff pass with appropriate case manager or supervisor once a determination has been made for final approval or in cases where the requested location does not comply with stated guidelines. Notifies participant of approval or denial, enters pass request and verification, reviews verification and electronic monitoring printout for violations, writes any participant violations for non-compliance and forwards to assigned case manager.
Returns phone calls to participants requesting information, requesting status information on submitted pass requests, request to leave their residence or the ACCC Residential Services Facility outside of the proper written notification time frame, and contacts other agencies regarding passes or issues that need immediate attention.
Organizes and prioritizes all pass and schedule request received in a timely manner to ensure that Court appearances, medical and employment requests are processed immediately based on the date requested; determines which passes need immediate attention based on the date requested to leave, date submitted and location and reason requesting.
Meets with participants on a daily basis for pass and schedule requests needing immediate attention such as court appearances, medical attention and employment requests, answer questions participants have regarding pass policies and requests.
Performs orientation weekly for new participants to explain the pass and schedule policy and procedures in detail including requests to leave and job search passes, along with the appropriate way to complete requests forms and verification and the guidelines for requesting to leave their residence or the ACCC Residential Services Facility.
Facilitate job search daily for participants who are unemployed or seeking other employment; approves times and locations participants are permitted while on job search; investigates verification; writes all violations as needed and forwards to the appropriate staff member. Enters job search attendance into SRS within approved guidelines and forwards required paperwork to the appropriate staff members.
Access numerous computer databases to obtain information and verify and investigate pass requests and weekly schedule information.
Manages the Resource Lab daily for those participants who are unemployed or seeking other employment. (Day Reporting Center only)
Ensures that all participants who are scheduled to report to the Resource Lab are present and enter compliance or non-compliance into appropriate databases. Ensures that required paperwork is forwarded to appropriate staff members. (Day Reporting Center only)
Effectively communicates with participants, family members and other agencies.
Verifies participants work hours with employer before approving weekly schedule.
Documents all approved weekly schedules into SRS case management software according to verified work hours.
Documents information in the Communications staff database on a daily basis to ensure compliance in an accurate and timely manner.
Reviews all approved pass requests with verification and Electronic Monitoring printouts/Residential Facility records to ensure compliance. Writes violations as needed and forwards to the appropriate staff member.
Performs all other duties as assigned, including overtime as required.
Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
Must model Pro-Social behavior at times and in all places.
REQUIREMENTS:
Bachelor's Degree in business, Criminal Justice, or related field
One-year prior experience working in the criminal justice field or other human service.
Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application
Knowledge of legal terminology and Court proceedings
Ability to use Microsoft Office and job-related computer software and database programs.
Knowledge of or ability to learn Indiana Department of Correction regulations.
Strong written and verbal communication skills
The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.
Ability to use a variety of standard office equipment.
Knowledge of evidence-based principles and practices.
DIFFICULTY OF WORK:
The Intake Specialist performs work that is restricted in scope, but of substantial intricacy when conducting screenings on referred defendants and explaining rules and conditions of newly accepted home detention participants. Judgment is needed in selecting the most pertinent guidelines.
RESPONSIBILITY:
The Intake Specialist is responsible for standardized practices when presenting guidelines, rules and regulations to defendants and persons residing with an incarcerated defendant regarding the Home Detention Program. Work is reviewed for adherence to instructions and soundness of judgment.
PERSONAL WORK RELATIONSHIPS:
The Intake Specialist maintains frequent contact with other County employees, court personnel, defendants and their families and the general public regarding the Home Detention Program.
WORKING CONDITIONS:
The Intake Specialist works in and out of an office setting with frequent contact with potentially dangerous, violent, and abusive program defendants convicted of various misdemeanor and felony offenses. There is some standing and walking with frequent sitting. Some lifting of up to 40 pounds, bending, reaching overhead, and kneeling is required. Frequent mental/visual effort, attention to detail, detailed inspection, and typing are to be expected.
SUPERVISION:
None
LICENSING:
Valid Driver's License
IMMEDIATE SUPERVISOR:
Senior Intake Case Manager/Court Liaison
HOURS:
40 hours/week as assigned; Tues-Friday 7:00am - 4:30pm, Saturday 10a-2p. Some evening and weekend hours; overtime as required
Job Title
Fleet & Brand Owner Activation Marketing Manager (USAC)
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
As a Fleet & Brand Owner Activation Marketing Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Leading the development of marketing strategies and tactics aimed at generating demand for 3Ms graphics fleet solutions and brand owners.
Implementing and optimizing online and offline lead generation campaigns in partnership with area and/or global channel, product and integrated marketing teams.
Developing and executing a lead to revenue model in partnership with the graphics sales team.
Support the development and commercialization of new fleet graphics solutions and brand owner graphics by providing insights on fleet manager and brand owner needs.
Collaborate with area portfolio and marketing experience lab to lead development and implementation of USAC marketing plan.
Identify, monitor, and report on key marketing KPIs to evaluate campaign performance and guide data‐driven decision‐making.
Synthesize key market insights from various sources (e.g. industry KOLs, customers, sales team). Utilize this data to articulate USAC needs to various internal stakeholders.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start)
Three (3) years of marketing and/or business development experience in a B2B environment in a private, public, government or military environment.
Two (2) years experience working with electronic sales and data tools such as Power BI and SFDC.
Additional qualifications that could help you succeed even further in this role include:
Master's degree in business or marketing
Strong analytics and communication skills
Experience working in the graphics industry
Location: Maplewood, MN or London, ON
Travel: May include up to 20% domestic
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $164,612 - $201,193, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ***************************************************************
Good Faith Posting Date Range 01/07/2026 To 02/06/2026 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
$164.6k-201.2k yearly 7d ago
Senior Information Technology Auditor
SNI Financial 4.2
Dallas, TX job
SNI is partnering with a leading real-estate corporation that is looking to hire someone into their newly opened Senior IT Auditor position!
This opportunity will be focused on operational, financial and regulatory risks within the company IT department. Having experience and knowledge across IT controls and audit, and also being able to communicate efficiently will be crucial.
This position will include a structured path for growth, excellent benefits, and a competitive compensation package.
In order to be considered for this opportunity, you must have the following:
3+ years' experience within IT audit or risk assessment
Having an active, or near completed CISA, CIA, or CISM certification
Previous experience working within a national and public firm
Strong communication and collaboration skills
If you meet the requirements above and are looking to learn more, please apply with an updated resume.
$85k-114k yearly est. 1d ago
Head of LLM Application Team (USA)
Trexquant Investment LP 4.0
Stamford, CT job
We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading.
Responsibilities
Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals.
Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading.
Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance.
Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies.
Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities.
Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence.
Qualifications
Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields.
2+ years of experience in researching and applying LLM technologies.
Proven leadership experience in managing a team of quantitative members. Benefits
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual, and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer
#J-18808-Ljbffr
$87k-127k yearly est. 2d ago
Director of DoN Program - Health Policy & Compliance Leader
Commonwealth of Massachusetts 4.7
Boston, MA job
The Commonwealth of Massachusetts is seeking a Director for its Determination of Need Program in Boston. This role involves overseeing the application review process, managing program operations, and ensuring compliance with health care policies. Candidates should have a strong background in health care, exceptional leadership skills, and an advanced degree in public health or a related field. The position offers a salary range of $109,765.96 to $169,628.22 yearly and full-time scheduling in a dynamic environment.
#J-18808-Ljbffr
$109.8k-169.6k yearly 3d ago
Head of Enterprise Risk
Cambridge Associates LLC 4.8
Boston, MA job
Head of Enterprise Risk page is loaded## Head of Enterprise Riskremote type: Hybridlocations: Bostontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR0000036**Firm Overview:**Cambridge Associates (“CA”) is a leading global investment firm. CA's goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting.Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania. Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world. For more information, please visit .** Summary:**Cambridge Associates (CA) has been at the forefront of innovative investment portfolio strategies for over 40 years. Headquartered in Boston and with offices across the world, CA provides investment management services to clients around the globe. We are currently seeking a Head of Enterprise Risk to lead our risk management function globally. The Head of Enterprise Risk directs CA's risk management strategy, leading a team of risk professionals to deliver on that strategy. The role requires highly developed leadership, collaboration, and business skills. Working in partnership with the Chief Compliance Officer and our business-line risk professionals, the Head of Enterprise Risk works to assure that both internal and external risks to CA are identified, mitigated, and monitored, creating an environment of trust with our clients and our colleagues. At CA, Enterprise Risk provides valuable and influential risk insight and measurements to support strategy, governance, and operations, in alignment with the firm's Management. The Head of Enterprise Risk reports to the Chief Legal Officer and to the audit and Risk Committee of the Board of Managers.**Job Description:****Duties and Responsibilities**· Set the direction and the pace for the implementation of risk management framework, processes and practices across CA, promoting a risk culture that enables the business to accomplish both strategic and tactical goals in an environment where risks are mitigated and monitored· Lead and manage the Enterprise Risk Management team to provide proactive risk advisory and assessment services, including delivery assurance focused on top strategic initiatives, to address risk issues that could potentially impact the firm's strategic direction and/or operational effectiveness· Provide quarterly Enterprise Risk Reports to firm Management and to the Audit and Risk Committee· Serve as a lead member of the Enterprise Risk and Compliance Committee, our global risk committee, with the responsibility for recommending remediation, further assessment of functions/process areas, and escalation of risks to Management for resolution and/or further discussion.· Partner with the Chief Compliance Officer as the ‘second line of defense', to identify and escalate risks as appropriate, and to guide the business to report, mitigate and monitor risks, and to report issues, risk events and errors in accordance with firm procedures· Align with our business-line risk professional to identify and optimize risks that could enhance our competitive business advantage, and to develop mitigation strategies to address risks that could impact our strategy and our ability to function in compliance with regulations· Partner with business leaders across our client facing business units and our support functions to drive change through the implementation of risk mitigation strategies· Support the regional and functional risk committees· Drive the implementation of our GRC (Governance, Risk and Compliance) tool in support of proactive risk management and ongoing visibility, monitoring and assessment of risks across all aspects of our business· Manage the Enterprise Risk Plan, assuring that resources are deployed accordingly and that the plan aligns with the top risk areas as identified through business area risk workshops and risk assessments· Maintain the Risk Taxonomy for the firm, driving a common risk language and a common understanding of both ongoing and emerging risks accordingly· Maintain the Global Risk Policy, as well as any required jurisdictional risk policies, and processes, assuring that updates are made as needed and in a timely manner· Provide subject matter expertise and manage the development and implementation of risk appetite measures, Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to effectively measure business unit objectives* Collaborate with Compliance, Internal Audit and Error Reporting functions to mature the risk culture at CA and to identify risks to our clients, our firm strategy and to our colleagues, recommending mitigations that are actionable and measurable**Qualifications**· Minimum of 15 years' risk experience required, with experience leading the Enterprise Risk function of an Investment Management firm· Deep technical understanding of risk management methodologies and maturity models, including COSO ERM framework· Demonstrated, proven, and practical knowledge of managing KRI and KPI metrics and board level risk reporting· Broad-based operational perspective and understanding of the processes and controls of an investment management firm· Experienced people manager, with a focus on staff development, coaching, timely performance assessments, and managing a relationship management model aligned with internal business partners· Deep understanding of global investment management regulatory environment· Highly developed written and verbal communication skills, with experience with board level presentations, capable of adapting messaging to various audiences clearly and succinctly· Ability to interact with and build relationships with colleagues at all levels of the organization, focusing on collaboration to achieve results in support of firm strategy and goals; including communicating with executive- and Board-level stakeholders.· Bachelor's degree required, advanced degree desirable Base salary range for this role:Pay Range Minimum:177300Pay Range Maximum:241100In addition to the listed salary range, this position is eligible for an annual performance-based bonus and a comprehensive, competitive benefits package. Actual placement within the stated salary range will be determined based on factors such as skills, experience, and qualifications, as well as internal equity.The firm is committed to the concept and practice of equal employment opportunity and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.Since our founding in 1973, we have been a market leader in building diversified investment portfolios. With 13 offices around the globe and a world-class network of managers, we offer the scale, resources, and networks of a global firm, coupled with the trust, independence, and personal attention of a boutique firm.### Get in TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.Wherever you are in your career journey, we offer a wide range of opportunities and a truly collaborative, diverse environment.
#J-18808-Ljbffr
$161k-210k yearly est. 1d ago
Data Center Construction Manager
Blackrock Resources LLC 4.4
Hartford, CT job
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Data Center Construction Manager in Hartford, CT
$85/hr. - $100/hr.
Contract role, on-site
Regional travel required / extended onsite assignments
We are currently seeking a Data Center Construction Manager to lead large-scale data center construction projects throughout Connecticut. This role is ideal for a hands-on construction leader with deep technical knowledge and a strong track record delivering mission-critical facilities.
What You'll Be Responsible For:
Lead end-to-end execution of large-scale data center construction projects
Manage civil/site work, structural activities, and full MEP coordination
Oversee commissioning activities and ensure readiness for turnover
Direct and coordinate multiple subcontractors while maintaining schedule, budget, and quality
Enforce site safety programs and ensure compliance with all regulatory requirements
Collaborate closely with owners, vendors, utilities, inspectors, and internal teams
Track progress, resolve field issues, and drive projects to successful completion
Support extended onsite assignments and regional travel as required
What We're Looking For:
Proven experience managing data center construction projects
Strong background in civil/site work, MEP systems, and commissioning
Experience with Primavera P6
Demonstrated success managing subcontractors, schedules, budgets, and safety programs
Excellent communication skills with owners, vendors, utilities, and internal stakeholders
Ability to operate effectively in fast-paced, high-visibility environments
Willingness and availability for extended onsite assignments
This is a strong opportunity for a seasoned construction professional who thrives in complex, high-demand data center environments.
$85-100 hourly 3d ago
Emerging Middle Market Commercial Banker VP
Jpmorgan Chase & Co 4.8
San Diego, CA job
A leading global financial services firm is seeking a Commercial Banker in San Diego, CA. The ideal candidate will have over five years of experience in lending and strong client relationship management skills. The role includes championing client-centric solutions and collaborating with internal partners to grow profitable relationships. A bachelor's degree is preferred. This position offers the opportunity to directly impact market growth and innovation strategies.
#J-18808-Ljbffr
$64k-112k yearly est. 3d ago
QA Lead / Manager - Merchant Business Software Suite (MBSS)
Bank of America Corporation 4.7
Charlotte, NC job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise.
Responsibilities:
* Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
* Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
* Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
* Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
* Contributes to the technology strategy for their technical domain
* Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
* Ensures that execution is aligned with product strategy by working with product management and other stakeholders
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
* Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
* Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
* Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
* Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
* People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
* Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
* Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
* Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
* 10+ years of experience managing QA functions within payments, merchant services, or financial systems.
* Strong understanding of POS environments, merchant transaction flows, and payment system integrations.
* Hands‐on experience testing mobile applications (Flutter experience preferred).
* Proficiency with API testing and familiarity with ASP.NET application architectures.
* Expertise with test automation frameworks and tools such as Playwright, Selenium, or equivalent.
* Demonstrated experience building and maintaining automated UI test suites.
* Excellent analytical, problem‐solving, communication, and stakeholder‐management skills.
* Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives.
Desired Qualifications:
* Experience in financial services, payments, or fintech industry.
* Familiarity with CI/CD pipelines and test integration tools.
* Exposure to Agile development processes and project management tools (e.g., Jira, Confluence).
Skills:
* Influence
* Risk Management
* Solution Design
* Stakeholder Management
* Technical Strategy Development
* Analytical Thinking
* Application Development
* Collaboration
* Result Orientation
* Solution Delivery Process
* Agile Practices
* Architecture
* Automation
* Data Management
* DevOps Practices
Minimum Education Requirement: Bachelor's degree or equivalent work experience.
Shift:
1st shift (United States of America)
Hours Per Week:
40
$99k-119k yearly est. 8d ago
Boat Captain
Avian, LLC 3.8
Panama City, FL job
Join a Company Where You Can Make a Real Impact - and Own a Piece of the Future
Are you energized by the idea of helping a company grow smarter, serve our customers better, and connect more deeply? Do you thrive in an environment where your ideas matter, your voice is heard, and your work drives real results? If so, we'd love to meet you.
We're a mid-sized, employee-owned company on a mission to create meaningful value for both our employees and our customers. That means we're not just looking for someone to fill a seat - we're looking for someone who wants to build, innovate, and evolve with us.
Our company primarily serves the Navy and other Department of Defense clients, offering a dynamic environment where your expertise will make a difference.
About the Role
We're seeking a part-time, on-call boat captain to support our team in Panama City Beach, Florida
Responsibilities
Planning and executing maritime operations including support for U.S. Navy sea trials.
Steer and operate vessels using radios, depth finders, lights, and buoys.
Safely operate vessels in all weather conditions.
Must be familiar with all marine, Federal Coast Guard, state, and local rules and regulations.
Inspect vessel to ensure safe operations.
Boat Maintenance and repairs as required.
Communicate with others to coordinate material handling, rig tow lines, and vessel movement.
Maintain records of operations details of vessel travel.
U.S. Coast Guard Master License of 25 tons or greater.
Two years of experience working with military small boats and watercraft.
Experience in general boat maintenance a plus.
Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.
Must be able to obtain and maintain a SECRET Department of Defense security clearance.
Compensation for this position is $0-$0 per hour. (The offered rate will be based on the selected candidate's knowledge, skills, abilities, and/or experience and in consideration of internal parity.)
About being a part of Team AVIAN
As an employee-owner, you'll be a catalyst for progress - helping us find new opportunities with current or new customers, company efficiencies, streamline processes, and bring people and ideas together in smarter ways. Whether it's helping us optimize workflows, enhancing the employee experience, or delivering more impactful solutions to our customers, your inputs will have reach and relevance across the organization.
Taking care of each other is a cornerstone of our AVIAN philosophy. Being part of the AVIAN team means being part of a team that takes pride in being expansive in our community because our impact doesn't stop in the workplace. We actively engage in community initiatives, empowering our employees to make a meaningful difference.
You'll Succeed Here If You...
See opportunities where others see routine
Are curious, collaborative, and passionate about making things better
Enjoy connecting dots across teams, tools, and tasks
Believe in doing the right thing the right way - even when no one's watching
Play an active role in our growth, using your ideas and initiative to shape how we work, serve, and succeed together
Embrace a "one team" mindset knowing we are stronger together through trust, transparency and teamwork.
Understand the power of ownership - and are excited to be part of an employee-owned culture
Why Join Us?
Employee Ownership: We're not just building a company - we're building a legacy. As an employee-owner, you'll share in our success and have a direct stake in our future.
Real Growth: We're expanding, evolving, and exploring new ways to serve. Your contributions will shape our direction and help us grow stronger.
Purpose-Driven Work: Every improvement you help make is one that adds value - not just for us, but for the people and missions we support.
Culture of Collaboration: We're big enough to take on meaningful challenges, but small enough that everyone still knows your name.
Comprehensive Benefits Package: Designed to support your health, financial security, and overall well-being, our health and wellness benefits include medical, dental, and vision coverage, along with telemedicine services and a TRICARE supplement for veterans.
Flexible Leave Benefits: we prioritize a balanced, supportive environment that allows you to thrive both personally and professionally and offer flexible and paid time off, 11 paid holidays, paid sick leave, maternity and bonding leave, and military training leave.
AVIAN is a service-based organization. As an equal opportunity employer, our policy of business is to seek the most qualified candidate for each talent opportunity without regard to race, creed, color, sex, age, religious belief, marital status, national origin, ancestry, sexual preference, physical or mental handicap, lawful political affiliation or veteran's status.
$52k-84k yearly est. 8d ago
Investment Banker - Pharma/BioTech - Vice President
Jpmorgan Chase & Co 4.8
San Francisco, CA job
Job Information
Job Identification 210562876
Job Category Client Management
Business Unit Corporate & Investment Bank
Posting Date 11/05/2024, 10:38 PM
Job Schedule Full time
Job Description
We are seeking a seasoned Vice President to join our industry-leading team.
As a Vice President in Investment Banking, you will demonstrate good business acumen and proven track record in developing clients and marketing total business solutions. You will be responsible for supporting an outstanding network of relationships with corporate and institutional clients that lie at the heart of our Investment Banking franchise. You'll bring to our team deep experience identifying and
#J-18808-Ljbffr
$155k-236k yearly est. 4d ago
US Corporate Tax Leader | Team & Client Mentor
Escalon Services Inc. 4.1
Palo Alto, CA job
A growing fintech company in Palo Alto, CA is seeking a qualified individual for a senior position requiring extensive knowledge of US corporate tax legislation. The ideal candidate will have a master's degree in Accounting or Finance, along with a relevant CPA license. This role includes team management, direct client interaction, and active review of tax deliverables, ensuring compliance and timely submissions.
#J-18808-Ljbffr
$80k-132k yearly est. 2d ago
Strategic CFO for Nonprofit - Finance & Operations Leader
Kentucky Society of Association Executives Inc. 3.5
Oak Brook, IL job
A nonprofit organization based in Oak Brook seeks an Assistant Executive Director for Finance and Administration to lead its financial operations and strategy. This role will require a strong financial leader with extensive experience in budget management, risk management, and human resource oversight. Ideal candidates will have a Bachelor's degree in finance or a related field, with an MBA or CPA being strongly preferred. The organization offers a hybrid work environment, competitive compensation, and a supportive workplace focused on member impact.
#J-18808-Ljbffr
$123k-219k yearly est. 2d ago
Tech Investment Banking Associate - M&A & Capital Markets (SF)
Scotiabank 4.9
San Francisco, CA job
A leading banking institution is seeking an Associate in Technology Investment Banking for its San Francisco office. This role involves championing client relationships, performing financial analysis, and collaborating with senior bankers on various transactions. A suitable candidate should have a Bachelor's degree, 2-4 years of experience in investment banking, and strong quantitative skills. The role promises opportunities for growth and exposure to key clients.
#J-18808-Ljbffr
$108k-149k yearly est. 2d ago
Senior Capital Markets & Credit Analytics Lead
Goodleap, LLC 4.6
San Francisco, CA job
A leading technology financing company in San Francisco is seeking a Sr. Capital Markets & Credit Analytics Analyst to enhance capital markets performance through data-driven insights. The role involves developing credit strategies, conducting market research, and engaging in financial modeling. Ideal candidates have 4-6 years of experience, strong skills in SQL and Python, and a passion for credit analytics. The position offers a competitive salary between $105,000 and $140,000 annually, with opportunities for professional growth.
#J-18808-Ljbffr
$105k-140k yearly 3d ago
Entry Level - Associate Member Relationship Specialist (Part Time Teller 1 - Rancho Cucamonga)
Arrowhead Credit Union 3.6
Rancho Cucamonga, CA job
Personally, provides exceptional member service; uses Service Standards in every work-related interaction. Actively participates in meeting the goals of the department and the Credit Union. Provides excellent service by using a positive and professio Relationship Specialist, Teller, Associate, Part Time, Relationship, Entry Level, Banking, Business Services
$35k-47k yearly est. 8d ago
Director/Senior Managing Consultant, Services Business Development-CoBrand (Merchant & Issuer)
Mastercard 4.7
Atlanta, GA job
**Our Purpose***Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.***Title and Summary**### Director/Senior Managing Consultant, Services Business Development-CoBrand (Merchant & Issuer)### Be part of a team that brings the best of Mastercard to our most strategic customers. The Services team and solutions fuel growth for our Financial Institution and Retail & Commerce partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs) and the ability to form and manage successful lasting client relationships. Find out about our solutions here: Mastercard Services (mastercardservices.com) The Role As Senior Managing Consultant, Cobrand Center of Excellence, you will be instrumental in driving the growth of our largest, most strategic Merchant and Issuer Cobrand Clients in the United States. You will be responsible for managing a portfolio of strategic clients, building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales. To be successful the ideal candidate will: • Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers. • Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. • Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies. • Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients. • Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. • Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience. • Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements. • Support project / customer success teams in problem-solving efforts and structuring project workplans. • Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations. • Coach and provide valuable feedback to team members, fostering their professional growth. • Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization. • Leverage frontline successes to promote sharing of internal best practices and repeatable solutions • Support creation of external thought leadership content All About You • Significant, consultative B2B sales experience, preferably in professional services, software as a service (SaaS), data & analytics, loyalty and/or cybersecurity solutions. • Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams. • Strong communication and persuasion skills, both written and oral. • Exceptional relationship management skills, fostering long-term partnerships with clients. • You are a strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues • You have a strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise • Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff. • Experience managing projects and teams, showcasing your leadership abilities. • Knowledge of consumer and commercial payments market is a plus • Comfort with macro-economic concepts and corporate finance is a plus • High level of energy, drive, enthusiasm, initiative, and commitment. • Outstanding multitasking abilities in a fast-paced, deadline-driven environment. • Bachelor degree in Business Administration (BBA), Commerce (B.Com), Economics, Finance, Marketing, Management, Systems Engineering or related field. An MBA or relevant post-graduate degree is preferred.### Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable\_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.### **Corporate Security Responsibility**All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.### In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company
#J-18808-Ljbffr
$86k-101k yearly est. 4d ago
Senior Commercial Credit Officer & Underwriter Lead
Old National Bank 4.4
Chicago, IL job
A regional financial institution in Chicago is seeking a Senior Credit Officer to oversee the underwriting of commercial loan requests and manage a team of underwriters. The role requires strong leadership and communication skills, with a focus on developing talent within the organization and ensuring compliance with lending standards. Ideal candidates will possess a Bachelor's degree in Finance and over 10 years of relevant experience, offering competitive compensation and a collaborative working environment.
#J-18808-Ljbffr
$84k-124k yearly est. 4d ago
Malware Defense Malware Analyst
Bank of America 4.7
Denver, CO job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Bank of America is one of the world's leading financial institutions, serving over 66 million consumers and small businesses. Company success is only possible with a strong cyber defense, which enables Bank of America to safely conduct global operations across the United States and in approximately 35 countries. Our primary goal is to safeguard not only the company, but our clients and their trust. The Malware Defense Team is looking for top talent who would like to join one of the most advanced cybersecurity teams in the world.
Responsibilities
In‑depth analysis of malware, including authoring analysis reports.
Tracking malware campaigns, malicious actors, and related infrastructure.
Creation of tools and scripts to assist in the analysis of malware analysis.
Field escalations of potentially malicious files and websites from teams within Malware Defense.
Required Qualifications
Strong direct experience of analyzing malware.
Intermediate to advanced malware analysis skills.
Experience creating innovative ways to track progression of malware families, infrastructure, and campaigns conducted by e‑crime, and cyber espionage actors.
Experience creating tools and scripts to accelerate malware and threat analysis.
Background in network traffic analysis - WireShark, Fiddler, proxy logs, etc.
Experience analyzing malicious web content such as ClickFix, ClearFake, SocGholish, etc.
Experience authoring YARA, Suricata, and EKFiddle detection rules.
Experience with penetration testing and/or adversary emulation is a plus.
Able to work independently on tasks, but also work well within a team environment.
Desired Qualifications
Experience analyzing malware targeting Linux, Android, and IOT platforms.
Skills
Cyber Security
Data Privacy and Protection
Problem Solving
Process Management
Threat Analysis
Business Acumen
Data and Trend Analysis
Interpret Relevant Laws, Rules, and Regulations
Risk Analytics
Stakeholder Management
Access and Identity Management
Data Governance
Encryption
Information Systems Management
Technology System Assessment
Shift
1st shift (United States of America)
Hours Per Week
40
Pay Transparency details
US - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)
Pay and benefits information Pay range $95,700.00 - $144,900.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
#J-18808-Ljbffr