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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Mateo, CA | $126,374 | $60.76 |
| 2 | Bellevue, WA | $116,123 | $55.83 |
| 3 | Detroit, MI | $85,649 | $41.18 |
| 4 | Milwaukee, WI | $84,345 | $40.55 |
| 5 | Saint Louis, MO | $81,770 | $39.31 |
| 6 | Philadelphia, PA | $79,778 | $38.35 |
| 7 | Irving, TX | $77,824 | $37.42 |
| 8 | Chicago, IL | $77,640 | $37.33 |
| 9 | Eden Prairie, MN | $77,373 | $37.20 |
| 10 | Atlanta, GA | $75,761 | $36.42 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $142,575 | $69 | - |
| 2 | Customer Solutions Manager | $121,206 | $58 | - |
| 3 | Director, Customer Support | $119,858 | $58 | - |
| 4 | Customer Engagement Manager | $116,323 | $56 | - |
| 5 | Customer Support Manager | $99,128 | $48 | - |
| 6 | Strategic Accounts Manager | $97,776 | $47 | - |
| 7 | Client Success Manager | $96,528 | $46 | - |
| 8 | Customer Relations Manager | $67,684 | $33 | - |
| 9 | Customer Account Manager | $61,052 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vertafore | $104,306 | $50 | - |
| 2 | Trading Technologies | $102,197 | $49 | - |
| 3 | Systems Technology Group | $96,161 | $46 | - |
| 4 | Exostar | $94,363 | $45 | - |
| 5 | Srssoft | $94,060 | $45 | - |
| 6 | Datum Software | $93,197 | $45 | - |
| 7 | NaviNet | $92,846 | $45 | - |
| 8 | ACD Systems | $92,841 | $45 | - |
| 9 | Real Soft Inc | $91,463 | $44 | - |
| 10 | Computrition | $89,588 | $43 | - |
| 11 | Optimos | $88,563 | $43 | - |
| 12 | Accenture Federal Services LLC | $86,626 | $42 | - |
| 13 | SITA | $86,593 | $42 | - |
| 14 | Fidessa | $86,228 | $41 | - |
| 15 | ITX | $85,169 | $41 | - |
| 16 | MEDHOST | $84,067 | $40 | - |
| 17 | Interface People | $83,275 | $40 | - |
| 18 | Ramquest, Inc. | $82,944 | $40 | - |
| 19 | MatrixCare | $78,739 | $38 | - |
| 20 | Tyler Technologies | $75,995 | $37 | 4 |