TurboTax Virtual Customer Care Associate
Work from home job in Woonsocket, RI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote M&A Associate - AI Trainer ($50-$60/hour)
Work from home job in Boston, MA
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Generative AI Content Editor (Remote)
Work from home job in Boston, MA
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What we're looking for
Education : Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Senior Business Development Manager for ADC_ Boston
Work from home job in Boston, MA
Job Description - ADC Business Development Role
General:
Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics.
This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field.
Position Profile:
Position Title/Grade: From Sr. Manager to Associate Director level
Position Type: Individual Contributor
Work Location: Remote work, living in the greater Boston area is preferred
Direct Supervisor: Executive Director, lead of New Modality BD Team
Key Responsibilities:
Develop and Strengthen ADC Client Relationships in the U.S.
Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities.
Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership.
Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage).
Identify key decision makers within target organizations and establish strong, influential connections.
Build a strategic client network to support sustainable growth in the ADC business.
Drive Client Engagement and Influence Key Stakeholders
Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services.
Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes.
Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market.
Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development.
Identify Market Opportunities and Customer Needs
Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities.
Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands.
Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery.
Support the development of commercial strategies based on real-time market and customer intelligence.
Gather and Analyze Competitive Intelligence
Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures.
Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies.
Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development.
Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market.
Lead Contract Negotiations and Drive Business Breakthroughs
Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients.
Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals.
Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates.
Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence.
Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets.
Qualifications:
A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required.
Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services.
Existing ADC client resources or prior involvement in strategic partnership building is required.
Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures.
Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices.
Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations.
Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered.
No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected.
Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities.
Core Competencies:
Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues.
Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative.
High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment.
Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.
Biomedical IP Patent Associate - Hybrid, Boston-area
Work from home job in Boston, MA
A Boston-based law firm is seeking Level I and II patent agents along with associates who possess a strong technical background in biomedical engineering or materials science. Responsibilities include drafting and prosecuting patent applications, conducting analyses, and counseling clients on strategies. A Ph.D. or a master's degree with industry experience is preferred. Candidates must be authorized to work in the US without sponsorship, operating under a hybrid model requiring office presence four days a week.
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Angular Developer - hybrid in Boston, MA
Work from home job in Boston, MA
Considering only local candidate!
In person interview is mandatory
Must be located within commutable distance from downtown Boston, MA
No C/C
No third party vendors
Senior Frontend Java Developer (Hybrid - Boston, MA)
Location: Boston, MA downtown
Duration: ongoing contract
Interview Process: 2-3 rounds (Zoom + onsite)
About the Role
We are seeking a Senior Frontend Java Developer with deep expertise in Angular, TypeScript, and modern frontend engineering. This role focuses on enhancing and optimizing a high-visibility user interface, working closely with product and IT teams to deliver intuitive, data-driven, and scalable UI solutions.
Responsibilities
Collaborate with product management and IT teams to maintain and improve the home user interface.
Continuously evaluate and enhance user experience using analytics, best practices, and behavioral insights.
Design, conduct, and analyze UI tests, including usability and A/B testing, to validate proposed changes.
Implement UI enhancements based on user testing, analytics, and business requirements.
Develop clean, scalable, and maintainable frontend code with strong attention to performance and security.
Qualifications
5-7+ years overall frontend development experience using Angular, TypeScript, JavaScript.
5+ years with AngularJS and 2+ years specifically with Angular 8+.
7+ years building complex front-end applications (JavaScript/HTML5/CSS3/jQuery).
Strong experience with Spring, Spring MVC, Spring Boot.
Hands-on experience with SVN, CI/CD pipelines, and modern DevOps practices.
Experience with NoSQL (MongoDB) and building Spring RESTful Web Services.
Familiarity with AWS: ECS, EKS, S3, Lambda, SQS/SNS; Jenkins pipeline setup (certification is a plus).
Exposure to A/B testing tools and comfort analyzing Google Analytics data.
Background in developing modern, creative, and interactive UI components.
Ability to build cross-browser and cross-platform solutions.
Solid understanding of performance, scalability, maintainability, and security principles.
Strong communication skills with the ability to multitask and deliver with precision.
Education
Bachelor's degree in Computer Science, Engineering, or related field.
Work from Home - Need Extra Cash??
Work from home job in Boston, MA
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Hybrid Corporate Partnerships & Sponsorships Lead
Work from home job in Boston, MA
A cultural institution in Boston is seeking a Corporate Relations Officer to manage corporate memberships and sponsorships. The role involves building relationships with potential funders, creating marketing proposals, and ensuring proper donor acknowledgment. Candidates should have a Bachelor's degree and 3-5 years of relevant experience. The position is full-time with a salary range of $65,000 - $75,000 annually. A hybrid work model is offered, requiring Massachusetts residency amidst commuting distance.
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Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
Work from home job in Boston, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Executive Assistant/Office Manager
Work from home job in Boston, MA
Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Executive Assistant/Office Manager.
This position is responsible for performing high-level administrative, secretarial, and general office work to assist and support senior executives. This position also coordinates and manages small projects as needed for the group, including day-to-day support of the Boston office and its on-site operations.
This position follows a hybrid schedule, combining remote work from home with regular on-site presence at Data Axle's Boston office.
Responsibilities:
Provide support on essential administrative duties, including arranging appointments, travel, meetings, and conference calls.
Provide phone, mail, and email coverage as necessary, using discretion. Draft responses or replies when necessary.
Assist with the development of presentations, letters, and other materials. Coordinate daily workflow to ensure that deadlines are being met.
Design and type general correspondence, memoranda, charts, tables, and graphs.
Support Boston office operations, including daily office maintenance tasks such as overseeing mail, ordering and stocking supplies, managing office equipment, and ensuring the workspace is organized and functioning smoothly.
Coordinate on-site logistics for office visitors, candidate interviews, client meetings, and internal team meetings. Serve as the primary point of contact for guest arrivals and room preparation.
Assist with client-facing communication and provide on-site support to ensure a professional environment for meetings and presentations.
Proofread copy for spelling, grammar, and layout, making appropriate changes.
Coordinate off-site division and department meetings. Arrange use of conference rooms or outside facilities.
Create and maintain division or department organizational charts.
Maintain project files.
Handle and maintain confidential and non-routine information.
Continually research and implement best practices for administrative protocols.
Provide proactive communications to all associates and management pertaining to deadlines, announcement, and potential issues.
Monitor and communicate the progress of overall assignments and make adjustments when deviations in plan occur.
Provide administrative support to all individuals within the facility, working with them to meet their objectives and complete their requests.
May work on various special projects involving budgets or preparations for senior management meetings.
May provide guidance to department managers on policies and procedures.
Perform other miscellaneous duties as assigned by management.
Knowledge, Skill, and Abilities:
Strong knowledge of PC software with strong skills in Word, grammar, and professional business communications.
Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner.
Proactive problem-solving skills.
Ability to function in a team environment or independently with strong interpersonal and technical skills.
Ability to display self-initiative and assertiveness, and work without supervision on highly complex projects.
Ability to prioritize and handle multiple tasks with attention to detail and excellent follow-up skills.
Ability to make decisions in sensitive and sometimes critical areas and communicate decisions to appropriate individuals.
Ability to handle classified and highly confidential information in a professional manner.
Education, Experience, and Certification:
Bachelor's degree or equivalent is preferred.
10+ years experience supporting C Suite Executives.
Customer service experience is preferred.
Where required, Data Axle will provide the compensation range for this role upon request. Please contact us or email us at *********************** to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.
Affirmative Action/EEO Statement:
At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.
Supply Chain Director [80615]
Work from home job in Boston, MA
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation's leading brands. We're hiring a Supply Chain Director for a premium kitchen appliance manufacturer. This is a full-time hybrid opportunity based in Boston, MA, with 25% international travel and the option to work remotely.
In this role, you'll join the Operations team to manage global logistics, inventory, and manufacturing. You'll lead strategic initiatives across purchasing, forecasting, and distribution, ensuring supply chain efficiency and cost-effectiveness.
Supply Chain Director Responsibilities:
Oversee international purchasing activities, focusing on cost analysis and supplier negotiations to ensure quality and affordability.
Manage global logistics, optimizing freight consolidation, transit times, and cost efficiency using data-driven approaches.
Develop and maintain demand forecasting processes, integrating market trends and promotional activities for inventory planning.
Lead inventory management strategies, including safety stock calculations and proactive lifecycle management to prevent stock issues.
Supervise and mentor supply chain and logistics staff, fostering collaboration and operational improvements across teams.
Supply Chain Director Qualifications:
Bachelor's degree in Operations, Supply Chain Management, Business Administration, or related field.
10+ years of leadership experience in operations or supply chain roles with a strong analytical focus.
Proven expertise in demand planning, forecasting, and inventory optimization.
Hands-on experience with international sourcing, freight forwarding, and customs compliance, especially China-to-US logistics.
Demonstrated success working with 3PL partners and operating within Amazon FBA / third-party seller supply chains.
Perks & Benefits:
Medical, Dental, and Vision Insurance.
Life Insurance.
401(k) Program.
Commuter Benefit.
eLearning & Ongoing Training.
Education Reimbursement.
The application deadline for this role is 12/30/2025.
Research Intern
Work from home job in Boston, MA
Daice Labs, founded by MIT CSAIL scientists, specializes in developing innovative hybrid AI systems that integrate large language models (LLMs), deep learning (DL), symbolic reasoning, and bio-inspired designs. With the goal of overcoming the limitations of current AI systems, Daice Labs builds adaptive frameworks capable of continuous learning, generalization, and decision-making. The organization operates through two primary focus areas: a Product Lab, creating platforms for human teams-AI collaboration on complex projects, and an AI Research Lab, exploring natural intelligence principles to design effective and adaptable AI.
Role Description
This is a full-time remote position for a Research Intern at Daice Labs. The Research Intern will contribute to the investigation and development of novel hybrid AI architectures inspired by principles of natural intelligence. Responsibilities include assisting in research on topics such as bio-inspired system design, perturbation-aware learning, rule-guided frameworks, and AI generalization. The candidate will support the synthesis of new models, analyze complex datasets, and contribute to publications and presentations on research findings.
Qualifications
Strong foundations in Machine Learning, AI, and computational theories
Familiarity with symbolic reasoning, reinforcement learning, or deep learning frameworks
Analytical skills with strong aptitude in data analysis and algorithm development
Proficiency in programming languages such as Python or relevant technical tools
Interest in bio-inspired design, natural intelligence, or system-level AI research
Excellent problem-solving abilities and the capacity for independent and collaborative work
Current enrollment in or completion of a degree program in a relevant scientific or technical field (e.g., Computer Science, AI, Mathematics, or similar)
Strong communication skills to effectively present technical concepts and findings
Data integration engineer - Informatica cloud / IDMC - Senior level - Onsite - Boston - no C2C
Work from home job in Boston, MA
Urgent need for onsite talent to join our data integration group in Massachusetts - Relocation or hybrid work schedule in Mass is highly preferred but will consider fully remote but only for exceptional candidates. GC or US citizens only please!
We are looking to add talented informatica (IDMC) data integration engineers to our high-performing team to augment our collective efforts on a high visibility team
Qualifications
The ideal candidate should have strong hands-on experience with Informatica Cloud (IDMC), including data integration, application integration, and API development, with additional exposure to AWS services and Redshift
5+ years of experience with Informatica Cloud / IDMC
Strong understanding of ETL/ELT processes and data pipeline development
Responsibilities
Design, develop, and deploy robust data integration solutions using Informatica IDMC
Work on data mapping, transformation, and workflow creation for cloud-based and on-premise systems
Develop and manage ETL/ELT processes involving AWS Redshift, S3, and other AWS native services
Collaborate with business and technical teams to understand data requirements and deliver scalable solutions
Ensure best practices in performance tuning, error handling, and data security
Support existing IDMC environments and provide enhancements as per project needs
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Senior Service Designer - Housing
Work from home job in Boston, MA
This is a contract-based employment opportunity.
The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas.
Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring a Senior Service Designer - Housing to reimagine the affordable housing experience.
You'll start by collaborating on the design of a centralized application experience that streamlines how people learn about, apply for, and gain access to private affordable housing. In addition to improving the front-end applicant experience, you will also shape the back-end experience for property managers, municipalities and housing search workers/advocates. We need a systems thinker who thrives on understanding people and delivering complex services and holistic experiences.
This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed.
Duties and Responsibilities:
Define and concept test an Affordable Housing Application experience in partnership with the team's Experience Design and Research Lead.
Engage constituents and service providers to understand their needs, map their experiences, and co-design digital and non-digital solutions.
Create compelling and effective service design artifacts to drive shared understanding and action (for example: ux wireframes, future state concepts, journey maps, service blueprints, prototypes, frameworks etc.)
Guide vendor development teams and ensure outputs respond to constituent needs navigating, applying, and securing privately owned affordable apartments and homes.
Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints when optimizing service delivery.
Drive impact within a complex ecosystem that builds on existing discovery work. The team recently finished discovery work to understanding user needs. You'll help the team extend these learnings, create a people-centered roadmap, and help move the team from vision to implementation.
Help us grow our service design practice by working with peers to shape state-wide service patterns, best practices, and integrated solutions.
Act as a change agent within Housing and Livable Communities by advocating for iterative people-centered design and research.
Preferred Knowledge, Skills, and Abilities:
5-7 years of professional experience in service design
3+ years of experience working on government services or similarly complex public service orientated spaces
Enthusiasm for solving problems facing public-sector agencies and promoting access to public services using modern technology, design, and research practices
Demonstrated flexibility and patience in navigating highly regulated environments and complex stakeholder dynamics
Deep expertise in service design, experience research, and experience/design strategy
Comfortable facilitating co-design sessions, stakeholder workshops, and generative meetings
Strong system thinking skills
Outstanding verbal, written, and visual communication and storytelling skills
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Senior Technical Support Engineer
Work from home job in Waltham, MA
Senior Tech Support Engineer
Schedule: Hybrid Onsite 3 days per week
Employment Type: Full Time
We are building a next-level support team and looking for a Sr. Tech Support Engineer who can deliver fast, polished, solutions-driven support to high-visibility users across the business. This is not a traditional ticket-taker role. You will be the first line of defense and the person who actually
solves
problems instead of forwarding them to someone else.
If you enjoy being the hero who jumps in, takes ownership, and resolves issues end to end, you'll fit in well here.
What You'll Do
High Touch User Support
Deliver white-glove support for executives, analysts, and business users.
Handle urgent issues with professionalism, urgency, and clear communication.
Build strong relationships built on trust, empathy, and reliable problem solving.
Hands-On Technical Troubleshooting
Diagnose and resolve issues across Windows, mac OS, Office 365, Teams, Zoom, Slack, and mobile devices.
Resolve identity and access challenges including password resets, MFA issues, provisioning, and permissions.
Troubleshoot desktop, network, and application issues without relying on engineering teams for routine fixes.
Conference Room and AV Support
Support conference room technologies, hybrid meetings, webinars, and video collaboration platforms.
Maintain room readiness and resolve AV issues quickly for smooth internal and external meetings.
Onsite, Remote, and On-Call Support
Work onsite in Waltham three days a week.
Provide remote support for traveling or work-from-home users.
Fulfill same-day onsite needs when a problem requires hands-on troubleshooting.
Participate in a 24/7/365 on-call rotation.
Collaboration and Continuous Improvement
Partner with cloud, network, and security teams to address complex issues.
Help “shift left” by taking on issues traditionally owned by engineering groups.
Identify opportunities to improve support processes and elevate the user experience.
What You Need to Bring
Technical Skills
You do not need experience with every tool in the environment, but you must have the depth to tackle real problems independently. Key knowledge areas include:
Microsoft Entra / Azure identity tools
Networking fundamentals and traffic tools such as Zscaler
Windows and mac OS
Office 365
iOS and mobile device management basics
Teams, Zoom, Webex, and other collaboration platforms
Core Competencies
Strong customer empathy and professional presence when supporting high-visibility users
Excellent communication skills that make people feel supported and understood
Ability to take ownership and resolve issues without passing them off
Comfort troubleshooting unfamiliar problems and navigating ambiguity
Strong judgment, attention to detail, and a solutions-first mindset
Experience
7 to 10 years in technical support, desktop support, or similar hybrid support roles
Experience in fast-paced, high-expectation environments
Certifications like CompTIA A+, Microsoft Modern Desktop, or ACSP are helpful but not required
Why This Role Matters
This team is transforming technology support into a proactive, high-skill function that delivers an exceptional experience for business users. You will be a key part of that shift, solving problems at the point of impact and raising the standard for how support is delivered across the organization.
Remote Product Tester - $45/hr + Free Products - Start Now!
Work from home job in Cambridge, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Work from Home - Need Extra Cash?
Work from home job in Cambridge, MA
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Experience Owner - Housing Experience
Work from home job in Boston, MA
This is a contract-based employment opportunity
The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas.
Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring an Experience Owner to develop and iteratively improve the renter's experience of learning about, applying for, and gaining access to private affordable housing, as well as the property owner and municipal experience of offering and filling affordable housing opportunities. In this full-time contract role, you will translate the team's high-level strategy into an actionable plan that spans policy development, technology, process definition, and more.
This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed.
Duties and Responsibilities:
Co-develop a long-term and near-term vision for the Common Application for Affordable Housing (Common App) in partnership with the project's Experience Research Design Lead, including a front-end applicant experience and back-end property manager experience.
Serve as the project's policy and business lead, identifying laws, policies and operational procedures related to Private Affordable Housing that need to be clarified, updated, or created to successfully fulfill on completing this project. This will include conducting audience research, gathering input, and drafting policy proposals, and business process documentation.
Develop and manage the implementation plan, ensuring cross-disciplinary teams are working together towards strategic milestones that ladder up to the long-term vision. The implementation plan will include coordinating work across research, design, policy development, operations, technology, procurement, legal, and more.
Map and proactively manage complex stakeholder groups including HLC and other state agency staff, prospective renters, housing developers, property managers, advocacy organizations, municipal representatives, software vendors and others. Act as primary point of contact for the initiative.
Partner closely with an Experience Design and Research Lead to address key research questions, generate solutions, prototype concepts and advocate for user needs.
Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints to inform the implementation plan.
Partner with IT Project Manager to develop strategy for technology procurement and advise vendor work.
Measure impact of work and prioritize improvements to the experience based on data.
Act as a change agent within Housing and Livable Communities by advocating for agile development and data-driven decision-making.
Preferred Knowledge, Skills & Abilities:
7+ years of professional experience in product management or program management leading multi-disciplinary teams achieving complex policy implementation projects, preferably with IT components as part of the solutioning
Deep understanding of policymaking and implementation within government, with experience evaluating and crafting policy, and/or experience working alongside policy experts
Experience launching new services and translating high-level strategy into actionable plans that take into consideration complex stakeholder dynamics
Demonstrated flexibility, curiosity, and patience in navigating highly regulated
Outstanding communication, storytelling, facilitation, and change management skills
Demonstrated ability to break work into smaller increments
Drive to serve the end user and focus on user needs
Ability to anticipate and address roadblocks
Experience identifying metrics and using data to make programmatic decisions and process changes
Strong preference for direct experience in the housing field
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
LAW STUDENT INTERNSHIP - Summer 2026
Work from home job in Boston, MA
LAW STUDENT INTERNSHIP - Summer 2026 - (2500082V) Description OFFICE of the COMPTROLLER (CTR) LAW STUDENT INTERNSHIP - Summer 2026 FY26 - 009 About the Office of the Comptroller The Office of the Comptroller ensures that the more than $50 billion in annual transactions authorized by the general appropriations act and supplemental appropriations are executed in accordance with all statutory requirements and recorded in compliance with accounting standards. We also oversee capital assets, federal funding inflows, and other transactions. We also own and maintain statewide payments and payroll systems, safeguarding critical financial information. We operate in support of our partners, the financial staff at more than 150 departments and agencies across the Commonwealth.As stewards of the public trust, we aspire to inspire confidence by maintaining our core principles: clarity, integrity, and accountability.The powers and obligations of the Office of the Comptroller are generally dictated by M.G.L. c. 7A.Internship Summary CTR is seeking a qualified candidate to participate in CTR's Summer 2026 Hybrid Law Student Internship Program. Through this internship, a law student will gain firsthand experience with the duties and opportunities associated with a public sector in-house legal career. The law student will learn how to apply both state and federal statutory and regulatory authority in a public finance-focused setting and gain an understanding of state finance law and the structure of Massachusetts state government. This internship will provide a law student with the opportunity to interact with subject matter experts in government finance, labor and employment, procurement and contract management, risk management and cyber security, settlement and judgment payment processing, financial reporting, and auditing, both within CTR and with business partners across state government.The internship will also include an opportunity to draft legal material, with one-on-one guidance from the agency's General Counsel, that may be used as a future writing sample. The start and end date of the internship and the exact duration of an individual's internship may vary depending upon that student's specific academic calendar. This internship is a hybrid program, therefore the law student will be required to comply with CTR's Hybrid Work Model, described below. Additionally, the law student will be required to attend periodic on-site events included in the internship's programming.Compensation and Benefits This is a paid internship program. The rate will be $25.00 per hour, with the opportunity to earn up to 37.5 hours per week. Interns will be required to document the hours worked each day in the Commonwealth's Time and Attendance System. This position does not provide any overtime opportunity, or the accrual of vacation time or personal time, but does provide the accrual of earned sick time as required by law. Business Hours The program is designed to run Monday through Friday, except for holidays, on a full-time basis, with a compensated work day of 7.5 hours per day (37.5 hours per week). A selected candidate's exact schedule may be set with the direct supervisor. No overtime, no nights, and no weekend work will be required or permitted. CTR Hybrid-Work Model CTR operates under a Hybrid work model. Under this policy, employees are currently required to work a minimum of four business days per month (two set by management and two set by the employee) on-site at CTR's Boston office and may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the telework policy. Under this policy, all employees must be able to report to the Boston office with little or no notice, even including the same workday should an exigent circumstance arise. Therefore, a reasonable proximity to the office is necessary. CTR does not reimburse for employees to travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary. Commitment to Diversity: CTR is committed to building a diverse staff at all levels across its entire agency. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. CTR is an Equal Opportunity Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Application Process: Interested candidates should submit the following material by e-mail on or before December 31, 2025: · a cover letter· resume· one writing sample A copy of an unofficial transcript may be requested during the interview process.Candidate packets will be reviewed and considered on a rolling basis, so interested candidates are encouraged to submit an application as soon as possible. Late submissions will be considered at the sole discretion of CTR. Please include position title and posting number (FY26-009) in the subject line of your submission. Your application package should be submitted to: ******************** Late submissions may be considered solely at the discretion of CTR. Required Background Check - Including Tax Compliance: CTR requires a background check on all prospective employees as a condition of employment. Candidates should know that the background check is not initiated until: A candidate is invited to a second or subsequent interview and The candidate has signed the Background Check Authorization Form and related releases. This background check includes:o a Criminal Offender Record Information (CORI) check,o Commonwealth Department of Revenue state tax compliance. Candidates with advanced degrees and professional licenses may have these credentials verified. Individuals other than those references provided by a candidate may be contacted in the course of completing a full background and qualification check. Further Information: Please visit ***************************** for more information about the Office of the Comptroller. If you have any questions about this posting reach out to CTR's Senior Assistant General Counsel, Parris Lourenco, at ************************** or by phone at **************. Qualifications Desired Skills Applicants must demonstrate strong attention to detail; excellent time management skills; ability to multitask; ability to contribute and work productively as part of a team; positive attitude; and the capacity to remain flexible and learn new skills as necessary. Candidates are encouraged to apply who have an interest in or experience with legal research and writing, statutory research, and government or finance experience. Minimum Entrance Requirements: Applicants must have completed at least 1 year of and be currently enrolled at an ABA accredited law school. Official Title: Legal InternPrimary Location: United States-Massachusetts-Boston-1 Ashburton PlaceJob: Legal ServicesAgency: Off of the State ComptrollersSchedule: Full-time Shift: DayJob Posting: Dec 1, 2025, 12:37:19 PMNumber of Openings: 1Salary: 25.00 - 25.00 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Monica Middleton - **********Potentially Eligible for a Hybrid Work Schedule: YesGuidesApply for a Job
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Auto-ApplyTranscriptionists (Independent Contractors)
Work from home job in Boston, MA
What you will do:
As an independent contractor, you will be working from home as a freelance transcriptionist, making an accurate text document of the contents of audio, video, typed or handwritten material.
We transcribe oral history interviews (with WWII veterans, women in academia, farmers, midwives…), focus groups, financial forecasts or quarterly reports, tech webinars, commencement addresses, interviews about NGO work, educational reform or health care access, or anything else you could think of, and even occasionally TV shows. We don't do medical transcription.
Who we're looking for:
Fast and accurate typists (minimum of 80 wpm), who can deliver files within 24 hours or less for an hour-long file.
People with a wide range of interests or educational experiences. As the subject matter varies broadly, it's easier to understand the flow of conversation when you have some context for what is being discussed.
Transcriptionists who are fluently bilingual or multilingual are always welcome.
Requirements
Strong language, style, and punctuation skills, and the capability and willingness to follow our in-house style manual as well as project-specific instructions.
Ability to verify names and terms via brief internet research. Much of the work we do is for archives, so these transcripts will become part of a historical record and need to be of high quality to reflect that permanence.
What you will need
A reliable internet connection is a must. ATC sends project files via Dropbox links, so no special FTP setup is necessary.
For confidentiality reasons, we require that you use an email address that no one else has access to.
Transcripts should be returned to ATC as .doc files. You are not strictly required to use Microsoft Word; you can also use Open Office or some other program that has the capability to save as a .doc file as long as the formatting requirements are met and the functionality of the end product is indistinguishable from a document completed in Word.
ATC highly recommends the use of transcription software controlled via hotkeys or a foot pedal, and the use of good-quality headphones to cut down on ambient noise while you are transcribing.
How do I get hired as a freelance transcriptionist?
No calls, please. File your online application here and include:
Current resume (PDF)
Cover letter (PDF)
A screenshot of the results from a three-minute typing test on ****************** (our minimum requirement is 80 wpm with 98% accuracy)