Asian Health Services jobs in Oakland, CA

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on "whole patient health" for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: This position plays a critical role to oversee Cybersecurity processes in a healthcare setting and produce appropriate security response and outcomes which are HIPAA compliant within an overall agency-wide cybersecurity program. Under general direction of the IT Director, the Cybersecurity Analyst is responsible for protecting an organization's computer systems, networks, and data from security breaches and cyber threats. Their role also includes education and overseeing organization-wide cyber related trainings/education, such as monthly phishing campaigns. This role will be based in the IT department and also interact with IS Department regarding technology systems, cybersecurity tools and data with a focus on problem solving, cybersecurity analysis, detection, response and reporting utilizing cybersecurity analysis tools within a context of health information systems and standards, operational objectives, and with a goal of continuously improving AHS' cybersecurity posture. This role collaborates with other disciplines and works at a cybersecurity systems level utilizing one's abilities to problem solve. Cybersecurity Management * Conduct Security Audits. * Monitor Security Access to track, document and report security breaches. * Responsible for conducting cybersecurity-related incident investigations and threat analysis against external threat actors. * Develop and document IT tactics and procedures to mitigate risk from emerging threats and reduce attack vectors. * Research, recommend, evaluate, and implement cybersecurity solutions that identify and/or protect against potential threats with multi-departmental teams and cross-discipline expertise utilizing off-the-shelf and custom-built utilities where applicable. * Resolves complex cybersecurity issues and tracks through internal ticketing and project management systems * Create, plan, and implement cybersecurity, incident response, and disaster recovery policies that best fit the organization's environment and capabilities utilizing NIST and CISA guidelines. * Research and demonstrate new cybersecurity tools for the organization, including functions with AI and automated features. * Perform system security administration on designated technology platforms, including operating systems, applications, and network security devices, under defined policies, standards, and procedures of the organization, as well as with industry best practices and vendor guidelines. * Evaluate scans, logs, and alerts from various sources such as Microsoft 365, Barracuda Email Gateway KnowBe4, and SentinelOne to pinpoint key critical vulnerabilities and apply corrective actions. * Collaborate with relevant contractors and other internal and external stakeholders. * Other duties as assigned by supervisor. Communication * Communicate daily with the IT Director and regularly provides reports and status to the Chief Administrative Officer, other stakeholders, and operational leadership as appropriate. * Serve as a trusted partner working with staff to analyze needs and develop cross-functional solutions to enhance AHS' cybersecurity posture, improve cybersecurity processes, detection, response, and reporting. * Other duties as assigned by supervisor User Training * Identifies, assesses and analyzes user training needs; develops IT training programs and materials; facilitates routine user trainings as needed. * Works in conjunction with the HR department, develops, updates and facilitates IT onboarding and off-boarding processes and procedures for new employees to align with AHS policies and guidelines. Administrative Duties * Meet regularly with the Information Technology department to discuss issues, project and future planning; Attends meetings and represents the IT department on committees as necessary including but not limited to IT/IS weekly meeting and monthly HIPAA Meeting. * Advise in AHS' infrastructure systems, Business Continuity Plan and Contingency Plan by creating redundant systems, quality control measures, security review, testing and documentation. * Generates reports related to cybersecurity education, monthly testing and trends in cybersecurity related incidents. * May also received other duties as assigned. General Agency/AHS Duties * Provides highest quality of customer service in accordance with the agency's Guide to Service Excellence and Corporate Compliance Plan * Foster an environment that promotes trust and cooperation among patients and staff. * Enforce clinic policies and procedures, including maintenance of patient confidentiality, to ensure that the principles of AHS are implemented. * Attend AHS general membership meetings, fundraisers, and other public events as required. * Participate in outreach activities, agency advocacy, and serve on ad hoc committees, as requested. * Attend AHS staff retreats. Minimum Qualifications * Commitment to public health care services and mission of the community health care clinics. * Bachelor's degree with equivalent experience; minimum 3-5 years of cybersecurity related experience and /or health care experience; or equivalent combination of degree in progress and pertinent healthcare experience. * Experience and understand project management with a focus on cybersecurity-related domains. * Excellent interpersonal & behavioral skills to liaison with other team members, departments, and external organizations. * Demonstrate ability to identify and understand problems, work collaboratively with team to bring to resolution, and balance when to escalate issues in order to meet project timelines. * Must have an up-to-date working knowledge of current cybersecurity processes, detection, and response procedures * Demonstrate ability to work effectively with cross-functional staff, including IT, other project managers; multiple levels of leadership, business partners, and vendors. Preferred Qualifications * Familiarity with cybersecurity analysis platforms * Familiarity with EHRs e.g. Epic, Dentrix is a plus, with preference given to candidates with additional experience in current state-of-the-art systems for Pharmacy, Lab systems, Optometry, and Behavioral Health (IBH and Specialty). * Knowledge of Cybersecurity Analysis, processes, and tools and reporting * Knowledge of operating principles, methods and limitations of cybersecurity processes tools, equipment, and software. $110,000 - $125,000 a year Benefits: Medical, Dental & Vision premiums 100% paid by AHS Acupuncture & Chiropractic coverage 12 Vacation Days 12 Sick Days 12 Holidays + 3 Floating Holidays 3% 403(b) Employer Contribution + up to 2% Employee Match Commuter Benefits Flexible Spending Account (FSA) & Dependent Care Assistance Long-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: San Leandro, CA JOB SUMMARY:Under the general supervision of the Dental Supervisor RDA-Clinic Coordinator and the Dental Operation Manager is the patient's initial contact by phone or in person. Essential Job Functions Assembling and confirming patient schedule, make appointment reminder calls. Perform clinic reception duties: greet and register patients, answer phones, screen calls, and take messages. Use the computerized Dentrix system and manual system to create and update patient records for bookkeeping, billing, and scheduling appointments. Prepare patient records and verify Member Services Department eligibility and/or medical clinic authorization. Undertakes all pre-authorization of treatment procedures with insurance or payors. Give patients estimates of treatment making sure to communicate in a clear, understandable, and respectful manner. With appropriate instruction, provide out-of-clinic referrals and follow-ups. Perform patient billing tasks that include timely electronic and manual processing of billable services, posting payments, reconciling or adjusting patient accounts, and transmissions of claims to insurances and third-party payors, etc. Responsible to receive payments and accurate and secure bookkeeping duties at the front desk. Ensure safekeeping and timely submission of cash collection to the Fiscal department. Perform administrative and clerical services like processing incoming/outgoing mail and inter-office communications and notices, fax and copying. Provide other support or assistance to other staff as requested, when appropriate, and if time allows, such as language interpretation, etc. Foster an environment that promotes trust and cooperation among patients and staff. Implement and enforce clinic policies and procedures, including maintenance of patient confidentiality. Attend staff, department, and AHS general membership meetings. Assist in agency advocacy and outreach activities, serve on ad hoc committees, and attend AHS organizational events, as requested and when duties allow. Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency. Minimum Qualifications Must show proof of high school diploma Must be prepared to demonstrate these skills Must show a strong willingness to learn and be trained in the requirements of a dental clinic work environment Bilingual in English and Vietnamese Preferred Qualifications Minimum of two years of work experience in dental office front desk duties that include insurance eligibility verification, treatment pre-authorization, and patient billing. Some training in dental or medical terminology, preferably some formal training in dental assisting. Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: Oversee dental providers, assure quality of dental services, and provide oversight over specific agency components as directed by the Chief Dental Officer (CDO). Partner with the CDO to support strategic initiatives, including but not limited to dental expansion and residency/ training programs. As a member of the Executive Leadership team, participate in decision-making, operational policy development and problem-solving that impacts the entire organization. Program Planning, Evaluation and Development of Provider Staff: Collaborates with the Chief Dental Officer (CDO) in all aspects of supervision and development of licensed provider staff. Participates in the annual evaluation process of all licensed staff, and ensure the continuing development and improvement of evaluation policies and tools. Assists the CDO to establish, review, and maintain dental standards with the aim of assuring quality dental care. Plans and facilitates regular clinical trainings and educational opportunities for licensed staff. Assists the CDO in planning other professional training topics. Supports the CDO in the administrative management of contracted subspecialist providers and their practices at Asian Health Services. Collaborates with CDO in the development of and investment in retention strategies and efforts. Collaborates with CDO in the recruitment and hiring of new licensed staff. Collaborates with Executive Leadership and Dental Management on new provider's orientation, evaluation and other HR processes Assists CDO in the planning, implementation and ongoing oversight of the dental residency program. Clinical Supervision and Duties Oversees the management and operations of AHS dental sites. Provides administrative and clinical oversight of dental students, interns, residents and volunteers. Provide patient care at 20-40% FTE and assume coverage when needed. Quality Assurance and Improvement and Risk Management Assist CDO in the development and review or dental polices and protocols. Apply clinical and cost-effective quality measures in the evaluation of all policies and procedures. Collaborates with the CDO in providing oversight the ongoing provider peer review process. Collaborates with the Senior Dental Operations Manager in developing peer review audits relevant to important questions in quality of dental care. Participates with the CDO and Senior Dental Operations Manager in all process-improvement initiatives and transformations. Assists the CDO in making sure that the Dental Department is in full compliance with all applicable federal, state, local and FQHC rules, regulations, protocols and procedures governing the practices of dentistry and clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality. Assists CDO in compliance of clinical protocols and quality assurance such as treatment authorization process and chart note standards. Supports CDO in dental department budget development and management. Assists, supports and helps develop staff training programs General Administration Assumes Chief Dental Officer's functions during the absence of the Chief Dental Officer, or when representing the agency in external settings. Acts as dental provider champion and assists in special projects and grants, at the direction of the CDO. Coordinates trouble-shooting and problem-solving of dental services and patient services, personnel and staffing, programs and special projects, procedures and protocols. Supports Executive Leadership on public and community relations, advocacy, and fundraising efforts. If needed, assists in the monitoring and evaluation of consultants. Collaborates with other departments such as HR in onboarding and providing orientation of new providers, students, residents and volunteers, and Medical and Specialty Mental Health in integrated care projects Works with QI Department on CQI initiatives Works with Compliance department and monitors compliance with licensure regulations, policies, and procedures. Proposes changes and other recommendations for better enforcement as needed. Assists with the strategic plan and supports its implementation. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with AHS policies and applicable laws. Responsibilities include interviewing, hiring, coaching, orientating and training employees; planning, assigning, and directing work; appraising performance; taking disciplinary action as may be needed; addressing complaints and resolving problems. Implements clinical policies and procedures and ensures all staff and trainees follow protocols. Performs all duties and service in full compliance with AHS Excellence Standards. General AHS Duties Foster an environment that promotes trust and cooperation among clients and staff. Enforce clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented. Play an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days and other events. Participate in general membership meetings, fundraisers and other public events, as required. Participate in outreach activities, agency advocacy, and serves on ad hoc committees, as requested. Attend AHS staff retreats and Board of Directors meetings, as required. Participate in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency. Minimum Qualifications Graduation from a CODA approved dental school and possession of DDS/DMD degree. Current and valid California dental license with record in good standing. Post-graduate residency training is required Three years of practice in all aspects of general dentistry in a community-based dental clinic providing service to underserved populations in a multicultural environment. Extensive administrative and personnel management experience. General understanding of Asian and Pacific Islander community and health issues. Preferred Qualifications Bilingual and bicultural in an Asian language and English Knowledge of integrated care models for primary care, dental, behavioral health and special mental health practices preferred. Certificates, Licenses, Registrations Current and valid California dental license with record in good standing. Current DEA, CPR, and other certificates. Meets all CME requirements Physical & Work Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The job requires mobility to work in a clinical setting; vision to read handwritten and printed materials and observe patients; hearing and speech to converse in person and by telephone. The job is performed in noisy, crowded conditions, a moderate-to-loud work environment, with potential exposure to infectious disease through contact with patients and laboratory specimens. Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on "whole patient health" for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: ADMIN-HQ JOB SUMMARY: Under general supervision, provide clinical and case management services; conduct psychosocial evaluations and assessments; provide ongoing rehabilitation treatment and interventions; conduct individual, group, and family rehabilitation services; and provide consultation to other programs and agencies on treatment needs and behavioral plans. This position is a Master Level, licensed tracked clinician, and performs duties involving considerable latitude and independence while under clinical supervision. This position reports to the SMH Clinical Manager or designee. Essential Job Functions * Provide clinical rehab and case management services; interview clients and family members; conduct initial and ongoing psychological strength-based assessments. * Develop initial and ongoing treatment plans collaboratively with assigned clients; identify and pursue necessary resources to implement treatment plans. * Conduct individual, group, and family rehabilitation services; provide education on behavioral health care symptoms and the role of medication in alleviating such symptoms. * Prepare and main psychosocial case histories for use in diagnostic and monitoring client progress. * Provide crisis intervention as needed; stabilize clients in crisis including brief intervention; arrange for hospitalization and coordinate treatment elements. * Participate in clinical case presentations and peer reviews. * Document clinical assessments, evaluations and develop treatment service plans for all clients served promptly. * Maintain and keep current clinical charts promptly. * Document and maintain clinical records per appropriate standards and regulations. * Prepare reports, case summaries, correspondence, and other written material. * Conduct mental status examination and formulates DSM related diagnoses. * Achieve and maintain clinic performance standards established for percent of time devoted to direct claimable services. * Provide services in school, home, clinic, and field settings, often independently. * Coordinate services with schools, county departments, community agencies, and primary care clinics in coordinating referrals and ensuring continuity of care for the client. * Other duties that the supervisor might require. Minimum Qualifications * Master's degree in social work, marriage and family counseling, clinical or counseling psychology or related field * Bilingual in Cantonese and/or Mandarin. Preferred Qualifications * Experience in providing individual, group rehabilitation services, and clinical case management in API communities preferred. * Knowledge of cultural issues, community resources, and family dynamics preferred. * Knowledge of CA Medi-Cal documentation standards preferred. Certifications, Licenses, Registrations * Registered with the Board of Behavioral Sciences in California as an ASW, MFT-Intern or PCC-Intern * Board of Psychology as a Psychological Assistant $75,019.43 - $77,797.59 a year Benefits: Medical, Dental & Vision premiums 100% paid by AHS Acupuncture & Chiropractic coverage 12 Vacation Days 12 Sick Days 12 Holidays + 3 Floating Holidays 3% 403(b) Employer Contribution + up to 2% Employee Match Commuter Benefits Flexible Spending Account (FSA) & Dependent Care Assistance Long-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: San Leandro, CA JOB SUMMARY:Under general supervision of the Dental Supervisor RDA-Clinic Coordinator, Dentist, or Chief Dental Officer performs all duties of a Dental Assistant including assistance to the dentist and dental hygienist during a variety of treatment procedures, and other functions as legally allowed in the state of California. Essential Job Functions Setting up Helping patients feel comfortable before, during, and after dental treatment Asking about or verifying when necessary a patient's medical history and taking blood pressure and pulse Taking and developing dental radiographs (x-rays) Chairside assisting Providing patients with instructions for oral care following dental treatment procedures Teaching patients appropriate oral hygiene strategies to maintain oral health (like tooth brushing, flossing and nutritional counseling Serving as infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment, and the patient's area Keeping operatories stocked and sterile Maintaining dental equipment Taking impressions of patients' teeth for study casts (models of teeth). May apply non-aerosol and non-caustic topical agents May remove post-extraction and periodontal dressings May place and remove elastic orthodontic separators May hold anterior matrices May remove sutures May apply topical fluoride after scaling and polishing by the Dentist, Hygienist, or Dental Supervisor RDA-Clinic Coordinator May place and remove rubber dams Other dental or chairside duties assigned by the supervisor. Under general supervision, an Registered Dental Assistant may perform: Mouth mirror inspecting oral cavity to include charting of obvious lesions, existing restorations, and missing teeth Placement and removal of temporary sedative dressings Under direct supervision, an Registered Dental Assistant may perform the following procedures: Obtain endodontic cultures Dry canals previously opened by the Supervising Dentist, with absorbent points Test pulp vitality Place bases and liners on sound dentin Remove excess cement from gingival surfaces of teeth with a hand instrument or fluoride Size stainless steel crowns, temporary crowns and bands Temporary cementations and removal of orthodontics bands Placements of orthodontic separators Placements and litigations of arch wires Placement of post-extractions and periodontal dressings Coronal polishing if certified Removal of excess cements from coronal surfaces of teeth by means of ultrasonic scaler if certified Observe professional and ethical standards of the job. Follow clinic protocols. Comply with OSHA regulations. Comply with AHS health and safety rules and procedures. Comply with Human Resources requirements such as attending periodic in-service training, meeting annual health exam requirement, submitting proof of CME and license renewals, etc. Assist in providing orientation to new employees including newly-employed front desk assistants, Dental Assistants, Registered Dental Assistant, Dental Hygienist, Dentist, etc. Be willing to assist in other tasks as requested when appropriate and time allows. Attend regular department meetings and organization-wide staff meetings. Promote teamwork and a positive work environment in the department. Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency. Minimum Qualifications Must show proof of high school diploma Fluent in English and any Asian language Preferred Qualifications Minimum of one year paid dental assisting work experience Certifications, Licenses, Registrations Valid Registered Dental Assistant California license CDA for Supervising Dental Assistant Passage of Radiation Health and Safety examination Passage of Infection Control examination Current coronal polishing certificate Current CPR card Valid X-ray certificate Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: Under the general direction of the Behavioral Health Services Manager, the individual in this position is responsible for performing mental health treatment services, psychotherapy, crisis intervention, and coordinating patient care with appropriate staff. HYBRID: 1 day WFH, 4 days in clinic Essential Job Functions Perform comprehensive mental health treatment services to clients including intake evaluations, assessments, individualized treatment plans, crisis intervention, individual therapy, family therapy, group therapy treatment planning, case management, and outreach. Provide psychotherapy and substance abuse treatment and services to primary adults and adolescents and children as needed. Crisis intervention may include walk-in non-registered patients as well as AHS patients. Coordinate care with psychiatrists, behavioral health managers, medical social workers, provider staff, perinatal program manager, and other AHS staff as needed. Provide counseling, information referral, and follow-up services for AHS patients in family violence situations. Provide consultation for other AHS staff in providing psychosocial assessments as appropriate in consultation with the supervisor. Work with providers in providing consultations regarding behavioral modification techniques etc. Coordinate and conduct domestic violence training to AHS staff as needed. Maintain patient records, document services provided, and maintain confidentiality in all aspects of service delivery. Update and maintain a behavioral health database. Insures and monitors all operations, procedures, interventions, and documentation comply with the agency, state, and county guidelines, and quality assurance standards. Participates in behavioral health services meetings. Liaison with outside agencies including but not limited to psychiatric/counseling institutions, social service agencies, or other mental health facilities to coordinate patient care for AHS patients. Participates as an active member of the community mental health treatment team. Provides clinical supervision to MSWs and ASWs as needed. Supervision duty can be performed only if the one-time 15-hour course in supervision required by the California Board of Behavioral Sciences was completed. Other clinical and operation duties as assigned. Minimum Qualifications Two years of clinical experience in therapy, counseling, and case management. Brief (crisis) and long-term psychotherapy experience essential Bilingual in Cantonese or Vietnamese and English Certifications, Licenses, Registrations Valid California professional license in LCSW Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: Rolland & Kathryn Lowe Medical Center (RKLMC) JOB SUMMARY:Under general supervision, performs professional nursing care for patients in a clinic setting, including nursing triage, nurse visits; initiates, plans, and evaluates nursing care and treatment plans; provides direction to licensed and unlicensed clinic staff. Triage Performs a nursing assessment and patient triage which includes prioritizing cases, providing medical advice, making complex referrals, providing test results, and problem-solving complex cases by handling patient telephone inquiries and walk-ins requesting care. Other Clinical Records medical histories using appropriate format; takes and records physiological measurements such as height and weight, temperature, and urinalysis; performs basic in-clinic laboratory tests, obtaining and processing specimens for outside laboratory analysis. Performs basic nursing procedures such as injections, skin tests, phlebotomy, and dressing changes; performs or assists with tests such as electrocardiograms, spirometry, and audiometry; assists physicians during examinations as needed. Performs additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues, providing skilled nursing services and treatment, administering and/or dispensing medication and injections; performs nurse visits as required. Administrative Maintains awareness of current nursing protocols; participates in formulation/revision of protocols and practices; attends and participates in staff meetings and in-service education. Assists in the coordination of day-to-day clinic activities; orients, trains and directs other clinic staff in specific clinic operations and procedures. Maintains inventory and orders supplies, medications, controlled drugs, and equipment. Performs quality control by activities such as monthly quality control check log and maintaining update calibration and quality control check for medical instruments and equipment. Assists other assigned R.N.s in overseeing clinical programs such as tuberculosis, hepatitis B, and immunizations. Minimum Qualifications Bachelor of Science (B.S), one year of professional nursing experience; or equivalent combination of education and experience. Bilingual/bicultural in an Asian language - Cantonese. Preferred qualifications Commitment to working in the Asian community and to community health care with familiarity with community health clinics is preferred. Certifications, Licenses, Registrations California Registered Nurse license Basic Life Saving (BLS) certification Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: Chenming & Margaret Hu Medical Center JOB SUMMARY:The Patient Services Representative (PSR) performs all the administrative services relating to the checking in and checking out of patients and provides general support services for the unit as described herein. Thus, the PSR plays a key role in creating and maintaining a welcoming environment for patients; ensuring efficient and expedient patient flow, and implementing providers' follow-up instructions with the patients. Essential Job Functions Greets and registers patients. Follows up and carries out insurance verification and policy requirements, updates system information, verifies the financial status of patients and provides fee information. Answers incoming phone calls. Responsible for responding to patient telephone calls for changing appointments and rescheduling patient appointments when a provider is out. Collects and posts payments as needed. Provides general information (e.g., client limits of insurance and payment responsibilities of the client for services) and assistance to all visitors in the waiting room. Schedules appointments as needed; maintains the appointment reminder notification system for patients needing to be scheduled for follow-up appointments. Rotates through various components (e.g. PEDS, Radiology/Allied Health, adults, lobby, and ARC). Process referrals for patients, explain procedures, and inputs the referral into the electronic health records system. Follow through with no-show patients per protocol. Provides patient information to the nursing staff for medication refills. Participates in orientation and training of new staff. Reviews inbox daily and respond to tasks and PTAs in the electronic health records system. Provides backup for other support services functions as needed. Other duties that the supervisor might require. Minimum Qualifications High school diploma or GED required and two years' work-related experience in a clinic setting; or equivalent combination of education and experience Bilingual/bicultural in an Asian language - Cantonese Preferred Qualifications Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred. Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: Chenming & Margaret Hu Medical Center (HMC) JOB SUMMARY:The Health Coach is a Medical Assistant who, under supervision from the Clinic Site RN Manager/ Clinic Units Manager, also serves as a member of the chronic care management team collaborating with patients and their providers to optimize the delivery of health care services to patients. The Health Coach provides medical assistance and interpretation, coordinates patient care with providers, and performs clerical tasks. Essential Job Functions Clinic Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agency's Guide to Service Excellence and Corporate Compliance Plan. Safeguards patients' privacy rights and cooperates in the resolution of patient complaints. Participates in a year-long intensive training program to learn the core competencies required of a Health Coach II During the training process, incumbents are required to perform all the Health Coach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period. Takes and records vital signs, recognizing abnormalities, and reporting them to nurses and providers.6. Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits Obtains basic health information and relevant documents and records. Participates in team huddles with providers before the start of clinic day to prepare for patient visits and manage standing orders. Performs basic in-clinic lab tests and obtains/processes specimens for lab send-out Performs tests such as electrocardiogram, spirometry, audiometry, and Snellen test. Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only), phlebotomy, and dressing changes. Fills out forms for ancillary services or referrals as directed by a physician. Assists in optimizing patient flow. Performs sterilization, infection control and cleaning of clinic areas, and cleaning medical instruments/equipment. Maintains and orders clinic supplies, keeping examination rooms, and nursing area well-stocked. Performs interpretation duties, and makes simple referrals as required/assigned. Enters data and retrieve reports from the CDMS system as needed. Meets with provider staff to discuss elements of patient care and carries out orders as directed. Enters health information into electronic health records (EHR) and utilizes EHR for documentation, records retrieval, staff communications, and data reporting. Technical/Ethical Adheres to policy and procedures within the unit. Ensures patient's rights to privacy, safety, and confidentiality. Attends appropriate in-service education courses for technical growth. Leadership Attend all staff and component meetings, providing input as necessary; may participate in AHS subcommittees. Identifies problems in the work area and works with others to seek solutions. Demonstrates good communication skills with patients. Appropriately carries out AHS organizational goals. Participates in orientation and training for volunteers and new staff. Minimum Qualifications The employee must be an experienced clinical Medical Assistant, having met the education and training requirements in the Medical Assistant field, and performing Medical Assistant duties with a high level of proficiency and culturally compassionate care. Minimum one year of clinical experience in the healthcare setting Bilingual/bicultural in an Asian language required - Cantonese, Mandarin, Vietnamese, Khmer, Tagalog, Mien. Preferred Qualifications Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred. Certifications, Licenses, Registrations CPR certification required Medical Assistant certification Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: FKMC JOB SUMMARY:Provide medical care of the highest quality to AHS patients. Be a leader of the health care team and provide input to improve the operations and quality of services delivered. HOURS:Full-Time Hours: Monday through Friday 9:00 am to 5:00 pm; rotational Saturday and after-hours call coverage.Clinical Provide health maintenance. Provide preventative health care. Provide evaluation and treatment for acute and chronic illnesses. Provide health education to patients. Perform basic interpretation of EKGs and laboratory values. Supervise physician assistant, mid-level practitioner, nurses, any residents, and students in the care they provide. Assist with triaging phone calls and drop-in visits. Participate in 24-hour on-call and hospitalization responsibilities, as per agreement. Administrative Assist in maintaining and facilitating smooth clinic operations. Assist in utilization review and medical quality assurance, as requested by the Medical Director. Review patient charts and discuss patient disposition. Participate in designated projects delegated by the Medical Director. Assists in planning and conducting an in-service training program for an intern, resident, and technical staff. Assume administrative work as requested by the Medical Director. Advocacy Carry out health advocacy measures by overall AHS health advocacy plans. Serve as a facilitator in this process. Take initiative in discovering new and more effective means of conducting health advocacy work with patients. Minimum Qualifications Must have a valid California Physician/Surgeon license Must have current Board Certification or be Board Eligible in specialty Interest and commitment to serve the Asian community Primary care specialty in pediatrics, family practice, etc Preferred Qualifications Proficient in an Asian language (Chinese, Korean, Vietnamese, Tagalog) a plus Experience in working in the Asian community preferred perform duties. Certifications, Licenses, Registrations Valid California Physician/Surgeon license Current Board Certification or Board Eligible in specialty Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: HMC JOB SUMMARY:With supervision from the Senior Member Services Manager, learns to determines initial and continuing eligibility for health and social services by screening and interview patients to assess financial payer sources and status. Note: This role is grant funded through December 2026. Essential Job Function - Patient Eligibility Conducts patient financial screening to determine eligibility for County Medical Services Program (CMSP), Medicare, Medi-Cal, Healthy Families, and other payment sources. Assists patients in completing forms and applications for payment programs. Follows up on patients' pending status for payment programs. Assists patients in selecting a primary care provider and a health insurance plan, including PPO and HMO. Contacts health plan and insurance company to verify patients' insurance coverage and referral requirement; may assist in completing Medi-Cal applications and perform status follow-up with the county's Medi-cal worker. Answers inquiries and provides counseling regarding Medi-Cal and Medicare and their managed care systems, and other social service needs. Update patient financial information in the computer system and follow up on patients' pending status for a payment program, Answer incoming phone calls that are directed to the Member Services Department and make appointments for members. Assists the Member Services Manager in conducting member exit interviews and in processing monthly member rosters for all AHS' contracted managed care plans. Provide input to Member Services Manager in developing and maintaining eligibility criteria and procedures consistent with AHS goals and objectives. Provides advocacy for AHS patients/members due to government welfare reform and immigration policies. Conduct medical history intake interviews for all patients including new patients, newborn infants, and perinatal patients. Other Duties Meets regularly with Member Services Manager to discuss patient eligibility problems and/or other issues affecting the department. May provide back up for the front desk patient services representative, interpreting services, and Saturday clinic as requested. May provide back up for Member Services Manager (Level II only), solving complex problems as necessary. Assists the Billing department regarding billing problems as requested. May attend staff and department meetings, as well as special training sessions related to new eligibility criteria for payor programs. May participate in special AHS internal committees and task forces, as appropriate. [For Intermediate Level] May act as lead and troubleshoot on issues for Billing department staff, Patient Services Representatives, Providers, and Medical Interpreters. Perform other duties as required. Minimum Qualifications Ability to speak English and Cantonese and/or Mandarin. [Entry Level] High school diploma or GED with two years related work experience in a community health setting; or equivalent combination of education and experience [Intermediate Level] High school diploma or GED with two years of college course work in a related field and two years related work experience in a community health setting; or equivalent combination of education and experience Preferred Qualifications Bilingual/bicultural in Vietnamese preferred. Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred. Health Families certification preferred Certifications, Licenses, Registrations HIPPA Training Certificate On-call employees does not qualify for company benefits.

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: This position plays a critical role to oversee Cybersecurity processes in a healthcare setting and produce appropriate security response and outcomes which are HIPAA compliant within an overall agency-wide cybersecurity program. Under general direction of the IT Director, the Cybersecurity Analyst is responsible for protecting an organization's computer systems, networks, and data from security breaches and cyber threats. Their role also includes education and overseeing organization-wide cyber related trainings/education, such as monthly phishing campaigns. This role will be based in the IT department and also interact with IS Department regarding technology systems, cybersecurity tools and data with a focus on problem solving, cybersecurity analysis, detection, response and reporting utilizing cybersecurity analysis tools within a context of health information systems and standards, operational objectives, and with a goal of continuously improving AHS' cybersecurity posture. This role collaborates with other disciplines and works at a cybersecurity systems level utilizing one's abilities to problem solve. Cybersecurity Management Conduct Security Audits. Monitor Security Access to track, document and report security breaches. Responsible for conducting cybersecurity-related incident investigations and threat analysis against external threat actors. Develop and document IT tactics and procedures to mitigate risk from emerging threats and reduce attack vectors. Research, recommend, evaluate, and implement cybersecurity solutions that identify and/or protect against potential threats with multi-departmental teams and cross-discipline expertise utilizing off-the-shelf and custom-built utilities where applicable. Resolves complex cybersecurity issues and tracks through internal ticketing and project management systems Create, plan, and implement cybersecurity, incident response, and disaster recovery policies that best fit the organization's environment and capabilities utilizing NIST and CISA guidelines. Research and demonstrate new cybersecurity tools for the organization, including functions with AI and automated features. Perform system security administration on designated technology platforms, including operating systems, applications, and network security devices, under defined policies, standards, and procedures of the organization, as well as with industry best practices and vendor guidelines. Evaluate scans, logs, and alerts from various sources such as Microsoft 365, Barracuda Email Gateway KnowBe4, and SentinelOne to pinpoint key critical vulnerabilities and apply corrective actions. Collaborate with relevant contractors and other internal and external stakeholders. Other duties as assigned by supervisor. Communication Communicate daily with the IT Director and regularly provides reports and status to the Chief Administrative Officer, other stakeholders, and operational leadership as appropriate. Serve as a trusted partner working with staff to analyze needs and develop cross-functional solutions to enhance AHS' cybersecurity posture, improve cybersecurity processes, detection, response, and reporting. Other duties as assigned by supervisor User Training Identifies, assesses and analyzes user training needs; develops IT training programs and materials; facilitates routine user trainings as needed. Works in conjunction with the HR department, develops, updates and facilitates IT onboarding and off-boarding processes and procedures for new employees to align with AHS policies and guidelines. Administrative Duties Meet regularly with the Information Technology department to discuss issues, project and future planning; Attends meetings and represents the IT department on committees as necessary including but not limited to IT/IS weekly meeting and monthly HIPAA Meeting. Advise in AHS' infrastructure systems, Business Continuity Plan and Contingency Plan by creating redundant systems, quality control measures, security review, testing and documentation. Generates reports related to cybersecurity education, monthly testing and trends in cybersecurity related incidents. May also received other duties as assigned. General Agency/AHS Duties Provides highest quality of customer service in accordance with the agency's Guide to Service Excellence and Corporate Compliance Plan Foster an environment that promotes trust and cooperation among patients and staff. Enforce clinic policies and procedures, including maintenance of patient confidentiality, to ensure that the principles of AHS are implemented. Attend AHS general membership meetings, fundraisers, and other public events as required. Participate in outreach activities, agency advocacy, and serve on ad hoc committees, as requested. Attend AHS staff retreats. Minimum Qualifications Commitment to public health care services and mission of the community health care clinics. Bachelor's degree with equivalent experience; minimum 3-5 years of cybersecurity related experience and /or health care experience; or equivalent combination of degree in progress and pertinent healthcare experience. Experience and understand project management with a focus on cybersecurity-related domains. Excellent interpersonal & behavioral skills to liaison with other team members, departments, and external organizations. Demonstrate ability to identify and understand problems, work collaboratively with team to bring to resolution, and balance when to escalate issues in order to meet project timelines. Must have an up-to-date working knowledge of current cybersecurity processes, detection, and response procedures Demonstrate ability to work effectively with cross-functional staff, including IT, other project managers; multiple levels of leadership, business partners, and vendors. Preferred Qualifications Familiarity with cybersecurity analysis platforms Familiarity with EHRs e.g. Epic, Dentrix is a plus, with preference given to candidates with additional experience in current state-of-the-art systems for Pharmacy, Lab systems, Optometry, and Behavioral Health (IBH and Specialty). Knowledge of Cybersecurity Analysis, processes, and tools and reporting Knowledge of operating principles, methods and limitations of cybersecurity processes tools, equipment, and software. Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: Oversee dental providers, assure quality of dental services, and provide oversight over specific agency components as directed by the Chief Dental Officer (CDO). Partner with the CDO to support strategic initiatives, including but not limited to dental expansion and residency/ training programs. As a member of the Executive Leadership team, participate in decision-making, operational policy development and problem-solving that impacts the entire organization. Program Planning, Evaluation and Development of Provider Staff: Collaborates with the Chief Dental Officer (CDO) in all aspects of supervision and development of licensed provider staff. Participates in the annual evaluation process of all licensed staff, and ensure the continuing development and improvement of evaluation policies and tools. Assists the CDO to establish, review, and maintain dental standards with the aim of assuring quality dental care. Plans and facilitates regular clinical trainings and educational opportunities for licensed staff. Assists the CDO in planning other professional training topics. Supports the CDO in the administrative management of contracted subspecialist providers and their practices at Asian Health Services. Collaborates with CDO in the development of and investment in retention strategies and efforts. Collaborates with CDO in the recruitment and hiring of new licensed staff. Collaborates with Executive Leadership and Dental Management on new provider's orientation, evaluation and other HR processes Assists CDO in the planning, implementation and ongoing oversight of the dental residency program. Clinical Supervision and Duties Oversees the management and operations of AHS dental sites. Provides administrative and clinical oversight of dental students, interns, residents and volunteers. Provide patient care at 20-40% FTE and assume coverage when needed. Quality Assurance and Improvement and Risk Management Assist CDO in the development and review or dental polices and protocols. Apply clinical and cost-effective quality measures in the evaluation of all policies and procedures. Collaborates with the CDO in providing oversight the ongoing provider peer review process. Collaborates with the Senior Dental Operations Manager in developing peer review audits relevant to important questions in quality of dental care. Participates with the CDO and Senior Dental Operations Manager in all process-improvement initiatives and transformations. Assists the CDO in making sure that the Dental Department is in full compliance with all applicable federal, state, local and FQHC rules, regulations, protocols and procedures governing the practices of dentistry and clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality. Assists CDO in compliance of clinical protocols and quality assurance such as treatment authorization process and chart note standards. Supports CDO in dental department budget development and management. Assists, supports and helps develop staff training programs General Administration Assumes Chief Dental Officer's functions during the absence of the Chief Dental Officer, or when representing the agency in external settings. Acts as dental provider champion and assists in special projects and grants, at the direction of the CDO. Coordinates trouble-shooting and problem-solving of dental services and patient services, personnel and staffing, programs and special projects, procedures and protocols. Supports Executive Leadership on public and community relations, advocacy, and fundraising efforts. If needed, assists in the monitoring and evaluation of consultants. Collaborates with other departments such as HR in onboarding and providing orientation of new providers, students, residents and volunteers, and Medical and Specialty Mental Health in integrated care projects Works with QI Department on CQI initiatives Works with Compliance department and monitors compliance with licensure regulations, policies, and procedures. Proposes changes and other recommendations for better enforcement as needed. Assists with the strategic plan and supports its implementation. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with AHS policies and applicable laws. Responsibilities include interviewing, hiring, coaching, orientating and training employees; planning, assigning, and directing work; appraising performance; taking disciplinary action as may be needed; addressing complaints and resolving problems. Implements clinical policies and procedures and ensures all staff and trainees follow protocols. Performs all duties and service in full compliance with AHS Excellence Standards. General AHS Duties Foster an environment that promotes trust and cooperation among clients and staff. Enforce clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented. Play an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days and other events. Participate in general membership meetings, fundraisers and other public events, as required. Participate in outreach activities, agency advocacy, and serves on ad hoc committees, as requested. Attend AHS staff retreats and Board of Directors meetings, as required. Participate in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency. Minimum Qualifications Graduation from a CODA approved dental school and possession of DDS/DMD degree. Current and valid California dental license with record in good standing. Post-graduate residency training is required Three years of practice in all aspects of general dentistry in a community-based dental clinic providing service to underserved populations in a multicultural environment. Extensive administrative and personnel management experience. General understanding of Asian and Pacific Islander community and health issues. Preferred Qualifications Bilingual and bicultural in an Asian language and English Knowledge of integrated care models for primary care, dental, behavioral health and special mental health practices preferred. Certificates, Licenses, Registrations Current and valid California dental license with record in good standing. Current DEA, CPR, and other certificates. Meets all CME requirements Physical & Work Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The job requires mobility to work in a clinical setting; vision to read handwritten and printed materials and observe patients; hearing and speech to converse in person and by telephone. The job is performed in noisy, crowded conditions, a moderate-to-loud work environment, with potential exposure to infectious disease through contact with patients and laboratory specimens. Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: ADMIN-HQ JOB SUMMARY:Under general supervision, provide clinical and case management services; conduct psychosocial evaluations and assessments; provide ongoing rehabilitation treatment and interventions; conduct individual, group, and family rehabilitation services; and provide consultation to other programs and agencies on treatment needs and behavioral plans. This position is a Master Level, licensed tracked clinician, and performs duties involving considerable latitude and independence while under clinical supervision. This position reports to the SMH Clinical Manager or designee.Essential Job Functions Provide clinical rehab and case management services; interview clients and family members; conduct initial and ongoing psychological strength-based assessments. Develop initial and ongoing treatment plans collaboratively with assigned clients; identify and pursue necessary resources to implement treatment plans. Conduct individual, group, and family rehabilitation services; provide education on behavioral health care symptoms and the role of medication in alleviating such symptoms. Prepare and main psychosocial case histories for use in diagnostic and monitoring client progress. Provide crisis intervention as needed; stabilize clients in crisis including brief intervention; arrange for hospitalization and coordinate treatment elements. Participate in clinical case presentations and peer reviews. Document clinical assessments, evaluations and develop treatment service plans for all clients served promptly. Maintain and keep current clinical charts promptly. Document and maintain clinical records per appropriate standards and regulations. Prepare reports, case summaries, correspondence, and other written material. Conduct mental status examination and formulates DSM related diagnoses. Achieve and maintain clinic performance standards established for percent of time devoted to direct claimable services. Provide services in school, home, clinic, and field settings, often independently. Coordinate services with schools, county departments, community agencies, and primary care clinics in coordinating referrals and ensuring continuity of care for the client. Other duties that the supervisor might require. Minimum Qualifications Master's degree in social work, marriage and family counseling, clinical or counseling psychology or related field Bilingual in Cantonese and/or Mandarin. Preferred Qualifications Experience in providing individual, group rehabilitation services, and clinical case management in API communities preferred. Knowledge of cultural issues, community resources, and family dynamics preferred. Knowledge of CA Medi-Cal documentation standards preferred. Certifications, Licenses, Registrations Registered with the Board of Behavioral Sciences in California as an ASW, MFT-Intern or PCC-Intern Board of Psychology as a Psychological Assistant Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Under direct supervision of the Dental Supervisor RDA-Clinic Coordinator, Dentist, or Chief Dental Officer performs all duties of a Dental Assistant including assistance to the dentist and dental hygienist during a variety of treatment procedures, and other functions as legally allowed in the state of California. LOCATION: San Leandro, CA Essential Job Functions Setting up Helping patients feel comfortable before, during, and after dental treatment. Asking about or verifying when necessary a patient's medical history and taking blood pressure and pulse. Taking and developing dental radiographs (x-rays). Chairside assisting. Providing patients with instructions for oral care following dental treatment procedures. Teaching patients appropriate oral hygiene strategies to maintain oral health (like tooth brushing, flossing and nutritional counseling. Provides routine post-operative instructions to patients. Serving as infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment, and the patient's area. Keeping operatories stocked and sterile. Maintaining dental equipment. Taking impressions of patients' teeth for study casts (models of teeth). May apply non-aerosol and non-caustic topical agents. May remove post-extraction and periodontal dressings. May place and remove elastic orthodontic separators. May hold anterior matrices. May remove sutures. May apply topical fluoride after scaling and polishing by the Dentist, Hygienist, or Dental Supervisro RDA-Clinic Coordinator. May place and remove rubber dams. Other dental or chairside duties assigned by the supervisor. Mouth mirror inspecting oral cavity to include charting of obvious lesions, existing restorations, and missing teeth. Placement and removal of temporary sedative dressings. Prepare charts and records of patients and maintain patient records indicating the type of work performed. Observe professional and ethical standards of the job. Follow clinic protocols. Comply with OSHA regulations. Comply with AHS health and safety rules and procedures. Comply with Human Resources requirements such as attending periodic in-service training, meeting annual health exam requirement, submitting proof of CME and license renewals, etc. Assist in providing orientation to new employees including newly-employed front desk assistants, Dental Assistants, Registered Dental Assistant, Dental Hygienist, Dentist, etc. Be willing to assist in other tasks as requested when appropriate and time allows. Attend regular department meetings and organization-wide staff meetings. Promote teamwork and a positive work environment in the department. Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency. Minimum Qualifications Must show proof of high school diploma Minimum of one year paid professional dental assisting work experience Fluency in English and any Asian language Certifications, Licenses & Registrations Passage of Radiation Health and Safety examination Passage of Infection Control examination Valid X-Ray Certificate Current CPR card Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Location: ADMIN-HQ Job Summary: The SMH Psychiatrist On-Call diagnoses and treats patients with mental, emotional, and behavioral disorders. This position assesses patients' psychiatric symptoms and medical conditions, gathers information on psychosocial history and onset of symptoms, develops a treatment plan, prescribes medications, and follows up. This position reports to the SMH Medical Director. Note: We are looking for candidates who can work 1 day per week. Essential Job Functions Medical/Psychiatric evaluation and medication treatment of persistently and severely mentally ill adult clients, and children/youth with mental health disorders, by funders' standard of care protocol Review and approve clinical treatment plans Working closely with behavioral health clinicians, case managers, and wellness program staff to ensure client care coordination Consultation to staff regarding diagnosis, treatment, and other medical issues Provide coordinated and integrated care with Primary Care providers Documenting all services performed using the agency's electronic health records system Complies with all Quality Assurance requirements Participating in case conferences, training sessions, peer reviews, utilization reviews, chart audits, quality assurance reviews General Agency Duties Fosters an environment that promotes trust and cooperation among clients and staff. Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented. Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events. Participates in general membership meetings, fundraisers, and other public events, as required. Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested. Attends AHS staff retreats and Board of Directors meetings, as required. Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency. Minimum Qualifications MD degree completed residency and/or fellowship Preferred Qualifications Board-certified Adult, Adolescent, or Child Psychiatrist preferred. Experience with Electronic Health Records Bilingual/bicultural in an Asian Language Experience with an underserved population Knowledge/Skills/Abilities Excellent verbal and written communication skills. Certifications/Licenses/Registrations Valid DEA Certificate Current license to practice medicine in California with no disciplinary actions Physical & Work Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job requires the mobility to work in a clinic setting, strength to lift, carry and position supplies and small equipment; touch to conduct physical health assessments; vision to read handwritten and printed materials, and examine and observe patients; hearing and speech to converse in person and by telephone. The employee is occasionally required to lift 10 to 15 pounds. The job is performed in a moderate-to-loud work environment. On-call employees does not qualify for company benefits.

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: Under the general direction of the Behavioral Health Services Manager, the individual in this position is responsible for performing mental health treatment services, psychotherapy, crisis intervention, and coordinating patient care with appropriate staff. HYBRID: 1 day WFH, 4 days in clinic Essential Job Functions Perform comprehensive mental health treatment services to clients including intake evaluations, assessments, individualized treatment plans, crisis intervention, individual therapy, family therapy, group therapy treatment planning, case management, and outreach. Provide psychotherapy and substance abuse treatment and services to primary adults and adolescents and children as needed. Crisis intervention may include walk-in non-registered patients as well as AHS patients. Coordinate care with psychiatrists, behavioral health managers, medical social workers, provider staff, perinatal program manager, and other AHS staff as needed. Provide counseling, information referral, and follow-up services for AHS patients in family violence situations. Provide consultation for other AHS staff in providing psychosocial assessments as appropriate in consultation with the supervisor. Work with providers in providing consultations regarding behavioral modification techniques etc. Coordinate and conduct domestic violence training to AHS staff as needed. Maintain patient records, document services provided, and maintain confidentiality in all aspects of service delivery. Update and maintain a behavioral health database. Insures and monitors all operations, procedures, interventions, and documentation comply with the agency, state, and county guidelines, and quality assurance standards. Participates in behavioral health services meetings. Liaison with outside agencies including but not limited to psychiatric/counseling institutions, social service agencies, or other mental health facilities to coordinate patient care for AHS patients. Participates as an active member of the community mental health treatment team. Provides clinical supervision to MSWs and ASWs as needed. Supervision duty can be performed only if the one-time 15-hour course in supervision required by the California Board of Behavioral Sciences was completed. Other clinical and operation duties as assigned. Minimum Qualifications Two years of clinical experience in therapy, counseling, and case management. Brief (crisis) and long-term psychotherapy experience essential Bilingual in Cantonese or Vietnamese and English Certifications, Licenses, Registrations Valid California professional license in LCSW Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: Chenming & Margaret Hu Medical Center JOB SUMMARY:The Patient Services Representative (PSR) performs all the administrative services relating to the checking in and checking out of patients and provides general support services for the unit as described herein. Thus, the PSR plays a key role in creating and maintaining a welcoming environment for patients; ensuring efficient and expedient patient flow, and implementing providers' follow-up instructions with the patients. Essential Job Functions Greets and registers patients. Follows up and carries out insurance verification and policy requirements, updates system information, verifies the financial status of patients and provides fee information. Answers incoming phone calls. Responsible for responding to patient telephone calls for changing appointments and rescheduling patient appointments when a provider is out. Collects and posts payments as needed. Provides general information (e.g., client limits of insurance and payment responsibilities of the client for services) and assistance to all visitors in the waiting room. Schedules appointments as needed; maintains the appointment reminder notification system for patients needing to be scheduled for follow-up appointments. Rotates through various components (e.g. PEDS, Radiology/Allied Health, adults, lobby, and ARC). Process referrals for patients, explain procedures, and inputs the referral into the electronic health records system. Follow through with no-show patients per protocol. Provides patient information to the nursing staff for medication refills. Participates in orientation and training of new staff. Reviews inbox daily and respond to tasks and PTAs in the electronic health records system. Provides backup for other support services functions as needed. Other duties that the supervisor might require. Minimum Qualifications High school diploma or GED required and two years' work-related experience in a clinic setting; or equivalent combination of education and experience Bilingual/bicultural in an Asian language - Cantonese Preferred Qualifications Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred. Benefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: Rolland & Kathryn Lowe Medical Center (RKLMC) JOB SUMMARY:Under general supervision, performs professional nursing care for patients in a clinic setting, including nursing triage, nurse visits; initiates, plans, and evaluates nursing care and treatment plans; provides direction to licensed and unlicensed clinic staff. Triage Performs a nursing assessment and patient triage which includes prioritizing cases, providing medical advice, making complex referrals, providing test results, and problem-solving complex cases by handling patient telephone inquiries and walk-ins requesting care. Other Clinical Records medical histories using appropriate format; takes and records physiological measurements such as height and weight, temperature, and urinalysis; performs basic in-clinic laboratory tests, obtaining and processing specimens for outside laboratory analysis. Performs basic nursing procedures such as injections, skin tests, phlebotomy, and dressing changes; performs or assists with tests such as electrocardiograms, spirometry, and audiometry; assists physicians during examinations as needed. Performs additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues, providing skilled nursing services and treatment, administering and/or dispensing medication and injections; performs nurse visits as required. Administrative Maintains awareness of current nursing protocols; participates in formulation/revision of protocols and practices; attends and participates in staff meetings and in-service education. Assists in the coordination of day-to-day clinic activities; orients, trains and directs other clinic staff in specific clinic operations and procedures. Maintains inventory and orders supplies, medications, controlled drugs, and equipment. Performs quality control by activities such as monthly quality control check log and maintaining update calibration and quality control check for medical instruments and equipment. Assists other assigned R.N.s in overseeing clinical programs such as tuberculosis, hepatitis B, and immunizations. Minimum Qualifications Bachelor of Science (B.S), one year of professional nursing experience; or equivalent combination of education and experience. Bilingual/bicultural in an Asian language - Cantonese. Preferred qualifications Commitment to working in the Asian community and to community health care with familiarity with community health clinics is preferred. Certifications, Licenses, Registrations California Registered Nurse license Basic Life Saving (BLS) certification $2,500 Sign-On BonusBenefits: Medical, Dental & Vision premiums 100% paid by AHSAcupuncture & Chiropractic coverage12 Vacation Days12 Sick Days12 Holidays + 3 Floating Holidays3% 403(b) Employer Contribution + up to 2% Employee MatchCommuter BenefitsFlexible Spending Account (FSA) & Dependent Care AssistanceLong-Term Disability Insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.