First point of contact interacting with patients over the phone or in person.
Handles a high volume of incoming calls.
Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
Responds to questions and concerns and directs them to appropriate location or department.
Provides on-going communication with clinical staff regarding real-time patient status.
Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
Multitasks between several different technology systems to complete functions.
Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols.
Informs patients of possible co-pays and deductibles needs to be paid at the time of service.
Reviews and analyzes financial information from the registration system and communicates information to the patient and business office.
Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
Performs all other duties and projects as assigned.
scheduling appointments, customer service, multi tasking, medical terminology, scheduling software, multitask software, medical customer service
Additional Skills & Qualifications:
High School Diploma or GED
At least one year of call center experience
Attention to detail
Strong customer service experience
Ability to multi-task and navigate between multiple computer systems simultaneously
Ability to handle a large volume of incomi
Private practice with no doors and no overhead.
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We have immediate nationwide openings for Operating Room registered nurses. Make up to $7,540/week (depending on the location, housing and benefits options you choose).Here's what you need to know:
At Aya, we focus on individualized, long-term career planning for our travelers. Plus, with thousands of assignments across the country, Aya gets you the front-of-the-line access you want at exclusive hospitals.
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Travel Registered Nurse (RN) Med-Surg Position in Lewiston, ID
Earn $3400-3600/week gross pay for this Med-Surg Position while living in Lewiston, ID
At GHR Travel Nursing , we want to make your travel experience a great one! As a GHR Travel Nurse, we are committed to giving you the chance to experience life, while saving lives. We offer great pay and one of the best benefits packages in the industry, including:
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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