Aspire Health jobs in Kissimmee, FL - 35 jobs

We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

"I am so grateful for RCA for saving my life. Now as an employee, I have the privilege of giving back and being a part of other people's journey in sobriety. As the Grounds Monitor, I enjoy all the different hats I get to wear in the Position. It's an honor every day to be a part of this amazing team." Rick W. RCA Grounds Monitor RCA's Passion In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year. We know one size doesn't fit all when it comes to addiction treatment; that's why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more. We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships. Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise - that's where you come in. All of our services and treatment is delivered by compassionate, dedicated expertise - that's where you come in. As a Housekeeper or Groundskeeper, you'll be a part of our exciting mission of helping millions of people jumpstart their recovery. Your passion for fighting back against the disease of addiction will aid in patient recovery, as you ensure the comfort and necessities for our patients, maintain cleanliness throughout the facility, and help make RCA feel like home. If you're looking for a fulfilling, life-changing job, Recovery Centers of America is the right place for you. And you're the right candidate for us! Position Overview: Perform any combination of light cleaning duties in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Specific Responsibilities: * Make Beds * Empty Trash * Wipe equipment, clean furniture, polish floors and vacuum carpets * Collect dirty laundry from patient areas and distribute clean linen and hospital gowns to the appropriate floors. * Take daily inventory and inspect their equipment for repair and replacement * Other tasks as assigned Competencies: * Excellent customer service * Good oral communication skills Education and Experience: * High School diploma or equivalent GED preferred * Two years' experience Work Environment: This job operates in a patient facility envionment. The noise level in the work environment is usually moderate. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: No travel is required for this position. This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: ******************************** Non-Discrimination Statement: It is the policy of Recovery Centers of America (RCA) to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law. State Specific Responsibilities: Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege

The Outreach Associate is responsible to establish, maintain and develop relationships with referents as well as identify new business opportunities within assigned territory. Additionally, the Outreach Associate is responsible for working with all facets of the treatment experience for a patient, their family and all referral sources. Duties and Responsibilities: to include but not limited to the following: Identifies, builds, and maintains relationships with key referral partners. Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development. Manages all client related communication and CRM remotely, via smart mobile devices. Communication may frequently fall outside of regular business hours (including weekends). Occasional overnight travel will be required. Effectively converts a general inquiry to a rescue by managing the admissions process. Outreach Associates are measured monthly against companywide Key Performance Indicators. (KPI's). Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders. Possesses the ability to multi-task, work with minimal supervision and problem solve through a variety of scenarios. Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified. Builds and maintains productive interdepartmental relationships. Appropriate dress expected. Adheres to all expense limitations and guidelines and submits monthly expenses via Expensify by the designated deadline. Ability to clearly communicate with key members of the team, regarding potential admits and clients in the pipeline. Ability to assist clinical team with discharge planning -- identifying and contacting appropriate facilities for transfer of care when needed. Knowledge of managed care and insurance- as it relates to mental health benefits- is a plus. Outreach Consultants must have the skills and competency to communicate with people at all levels of the organization; including- executive management, patients, and external agencies. SKILLS AND EDUCATION: Bachelor's Degree or 3 years' experience in Behavioral Health/SUD industry Valid driver's license required; all required RCA training upon hire date Demonstrates proven sales and closing skills Proficiency in Microsoft Office products as well as Salesforce Passion for helping those in recovery Demonstrates exemplary customer service skills Exceptional verbal and written communication skills Experience in the sale of products and/or services to multiple management layers of a hospital and/or health systems Exceptional presentation skills Strong organizational skills Displays tact in dealing with staff and management team Willingness to be flexible in adjusting to new and changing situations Knowledge of SUD is preferred. COMPETENCIES: Customer Relationship Management: Engages customers interactively using technology, marketing, and customer services with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Drive for Results: Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement. Initiative: Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action. Adaptability: Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. WORK ENVIRONMENT: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients. PHYSICAL DEMANDS: While performing the duties of this position, the employee is frequently required to use hands to handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected

Job Description We are seeking a Supervisor, Care Coordinators (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Supervisor, Care Coordinators (IDD) plays a pivotal role in overseeing and guiding a team of care coordinators who support individuals with intellectual and developmental disabilities (IDD). This position ensures that care coordination services are delivered effectively, compassionately, and in alignment with regulatory standards and organizational goals. The supervisor is responsible for fostering a collaborative team environment that promotes professional growth, high-quality service delivery, and positive outcomes for members. By monitoring case management activities, providing training, and facilitating communication between care coordinators and other healthcare professionals, the supervisor enhances the overall care experience for individuals served. Ultimately, this role drives continuous improvement in care coordination processes to support the health, safety, and well-being of people with IDD. Minimum Qualifications: Bachelor's degree in social work, nursing, psychology, or a related health care field. Minimum of three years of experience in care coordination or case management, preferably working with individuals with intellectual and developmental disabilities. At least one year of supervisory or team leadership experience in healthcare or social services setting. Strong knowledge of IDD-related services, community resources, and relevant regulatory requirements. Proficiency in documentation, reporting, and use of electronic health records or case management software. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, healthcare administration, or a related discipline. Certification in case management or care coordination (e.g., CCM, ACM). Experience working within Medicaid waiver programs or other public health initiatives serving individuals with IDD. Demonstrated success in quality improvement initiatives or program development. Bilingual abilities or experience working with diverse populations. Responsibilities: Lead, mentor, and supervise a team of care coordinators specializing in intellectual and developmental disabilities to ensure high-quality service delivery. Monitor and evaluate care coordination activities to ensure compliance with organizational policies, state and federal regulations, and best practices. Facilitate regular team meetings, training sessions, and professional development opportunities to enhance staff skills and knowledge. Collaborate with healthcare providers, families, and community resources to develop and implement individualized care plans that meet member needs. Manage caseload distribution, performance evaluations, and address any operational challenges to maintain efficient and effective care coordination.

POSITION OVERVIEW: The Recovery Support Specialist (RSS) is a behavioral health professional and assists patients with substance use and mental health disorders, working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, conducting safety and security checks through patient rounding, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual patient care through a focus on safety and engagement. KEY RESPONSIBILITIES: Monitors patient activities, provides security checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior. Participates in direct patient care including ensuring patient safety and interacting therapeutically. Assists in the activities of patients' daily schedule. Assists with de-escalation. Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search and delivery. Assists patients with the completion of a Patient Satisfaction Survey and helping to pack belongings in preparation for discharge. Monitors Business Center/Workflex for patient compliance with rules and schedules. Monitors patient activities at the Wellness Center/Fitness Center. Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable). Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing (if applicable). Understands the principles of 12-Step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process for patients struggling with Substance Use Disorders (SUD) and Mental Health (MH) Disorders. Aids and instructs patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in the electronic medical records system. May assist in transporting patients and/or patient belongings (as applicable) Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources. Perform any other job-related duties as assigned. STATE SPECIFIC RESPONSIBILITIES (if applicable): QUALIFICATIONS Knowledge, Skills, and Abilities Required: High school diploma or equivalent. Experience of 1 year working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker equivalent in behavioral health and/or substance use disorder treatment is preferred. Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Ability to work in a fast-paced environment. Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Familiarity with behavior modification and 12-step modality. Valid driver's license and a safe driving record (as applicable). Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges. Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations. Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates. Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly manages several tasks at once. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to walk and stand, and occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Job Description We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

We are seeking an RN Care Manager to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The RN Care Manager plays a pivotal role in coordinating and managing comprehensive care plans for members within the healthcare services industry. This position focuses on improving member outcomes by assessing individual health needs, facilitating communication among multidisciplinary teams, and ensuring continuity of care across various healthcare settings. The RN Care Manager acts as a liaison between members, families, and healthcare providers to advocate for member-centered care and optimize resource utilization. By monitoring member progress and adjusting care plans accordingly, the RN Care Manager helps reduce hospital readmissions and enhances overall member satisfaction. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality, compassionate care. Minimum Qualifications: Current and valid Registered Nurse (RN) license in the state of practice. Bachelor of Science in Nursing (BSN) degree or equivalent. Minimum of 2 years clinical nursing experience, preferably in case management, care coordination, or a related field. Strong knowledge of healthcare systems, member care standards, and regulatory requirements. Proficiency in electronic health records (EHR) and care management software. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master of Science in Nursing (MSN) degree or equivalent. Certification in Case Management (CCM) or Accredited Case Manager (ACM) credential. Experience working with diverse member populations and chronic disease management. Advanced degree in nursing, healthcare administration, or related discipline. Familiarity with quality improvement methodologies and population health management. Bilingual abilities or experience in culturally competent care delivery. Responsibilities: Conduct thorough assessments of members' health status, needs, and resources to develop individualized care plans. Coordinate with healthcare professionals to implement and monitor care plans, facilitating timely interventions and support. Educate members and their families about health conditions, treatment options, and self-care strategies to promote adherence and empowerment. Monitor member progress through regular follow-ups, adjusting care plans as necessary to address changing health conditions and barriers to care. Document all care management activities accurately and maintain compliance with healthcare regulations and organizational policies.

The Clinical Coordinator serves as the shift supervisor and clinical lead for SUD and co-occurring/ mental health inpatient services. This role ensures the safe, effective, and therapeutic operation of the unit during assigned shifts, including evenings, weekends, and after-hours. The Clinical Coordinator oversees the patient milieu, coordinates care across nursing, clinical, admissions, and direct support staff, manages high-acuity situations and crises, and ensures newly admitted patients are promptly assessed and their needs addressed. They facilitate therapeutic programming, maintain regulatory-compliant documentation, and collaborate closely with the multidisciplinary team to ensure all patient care needs are met while supporting staff development and operational excellence. Specific Responsibilities: Milieu & Clinical Oversight: Maintain overall management of the patient milieu, ensuring safety, therapeutic engagement, and adherence to treatment plans. Shift Leadership: Serve as the clinical lead for assigned shifts (including evenings, weekends, and after-hours), providing supervision and support to all clinical and direct patient care staff. Interdisciplinary Collaboration: Work closely with nursing, clinical therapists, admissions, direct care staff to coordinate care, address patient needs, and ensure continuity of services. Crisis Management: Respond to clinical crises, high-risk situations, or urgent patient needs, ensuring appropriate interventions and timely escalation to leadership when required. New Patient Admissions: Meet with new admissions during afterhours and weekends, ensuring immediate needs are identified and addressed by the multidisciplinary team; facilitate smooth integration into the program. Therapeutic Programming: Conduct and/or oversee therapeutic groups, ensuring evidence-based, engaging, and recovery-oriented programming. Documentation & Compliance: Ensure clinical documentation is accurate, timely, and compliant with regulatory and organizational standards. Shift Operations: Coordinate staffing, assignments, and patient care activities; ensure all clinical services are delivered effectively and efficiently throughout the shift. Communication with Leadership: Maintain open and timely communication with leadership on call, providing updates on patient status, staffing issues, or other operational concerns. Patient Advocacy & Engagement: Monitor patient care needs continuously, facilitate team interventions for complex or high-acuity patients. Quality & Safety: Observe and guide staff to ensure safe, therapeutic, and recovery-focused environments; identify areas for improvement and implement best practices on shift. Training & Mentorship: Support staff development through modeling clinical skills, offering guidance, and reinforcing policies and procedures during shifts. This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education and Experience: Independent FL License (LMHC, LCSW, LMFT or Licensed Psychologist), or CAP or MCAP preferred. Minimum requirement: CAC, Registered Interns (RMHCI,RCSWI, RMFTI) or master's degree in related field. Two years' supervisory clinical experience in a health/human service agency preferred. Two years' peer support, recovery coaching ,or recovery specialist experience preferred. Excellent organizational skills and the ability to prioritize workload. Competencies: Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manager that provides satisfaction for the customer within the resources that can be made available. Impact and Influence: Works effectively with and through others including those whom there is no formal authority over. Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality. Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Work Environment: May work in various environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected

Job Description We are seeking a Care Manager to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Manager plays a pivotal role in coordinating and managing comprehensive care plans for individuals requiring long-term support within the healthcare and social assistance sector. This position focuses on assessing member's needs, developing personalized discharge plans, and ensuring seamless transitions between care settings to promote optimal health outcomes. The Care Manager collaborates closely with multidisciplinary teams, including healthcare providers, social workers, and community resources, to facilitate access to Medicaid and other support services. By advocating for members and monitoring their progress, the Care Manager ensures that care delivery aligns with both clinical guidelines and individual preferences. Ultimately, this role aims to enhance the quality of life for members by providing compassionate, patient-centered case management and support throughout their care journey. Minimum Qualifications: Bachelor's degree in Social Work, Human Services, Nursing, or a related field. Experience in case management within healthcare or social services settings. Knowledge of Medicaid policies and procedures. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in Social Work (MSW) or related discipline. Certification in Case Management (CCM) or equivalent. Experience working with diverse populations in community-based settings. Familiarity with electronic health records (EHR) and care coordination software. Training in trauma-informed care or behavioral health interventions. Responsibilities: Conduct comprehensive assessments of members physical, mental, and social needs to develop individualized care and discharge plans. Coordinate with healthcare providers, social service agencies, and community resources to facilitate access to Medicaid and other benefits. Monitor members progress and adjust care plans as necessary to address changing needs and ensure continuity of care. Provide education and support to members and their families regarding available services, treatment options, and long-term care planning. Maintain detailed documentation and case records in compliance with regulatory standards and organizational policies.

Registered Nurses (RN) at Recovery Centers of America render professional nursing care to patients with behavioral healthcare needs and performs total patient care assigned, including administering prescribed medications. The RN works with clinical and case management staff to coordinate care and assist with treatment plans. Maintains patients' medical records on nursing observations. May assist physician during treatment and examination of patient. KEY RESPONSIBILITIES: Conducts intake assessments through interviews with patients and relatives to gather case history. Plans and provides nursing care for patients. Makes nursing diagnosis of the medical status of patients and recommends treatment options. Consults with medical, clinical, and other behavioral healthcare staff in designing appropriate treatment plans for clients. Administers and notes reactions to psychotropic drugs and other medications. Arranges further medical attention when necessary. Assists the client in understanding the nature of mental health disorders, the disease of addiction and the need for treatment. Assists in maintaining a safe and secure environment for staff and patients. Tests for vital signs of pain and ensures treatment of pain. Documents all patient information on medical charts and follows physician's written orders. Maintains patient confidentiality. Maintains accurate records and documentation of patient treatments, immunizations, and laboratory results according to standard medical recordkeeping. Provides courteous, high-quality service to patients and their loved ones by responding to requests for service or making appropriate referrals in a timely manner. Upholds personal and professional ethics and values, considering the values of Recovery Centers of America and respecting the culture, beliefs and abilities of individuals. Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Identifies problems, involves others in seeking solutions, conducts an appropriate analysis, searches for best solutions; responds quickly to new challenges. Use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions; act consistently with available facts, constraints, and anticipated consequences. Nursing professionals must be able to work in collaboration with other health professionals and leaders from other disciplines. STATE SPECIFIC RESPONSIBILITIES (if applicable): QUALIFICATIONS Knowledge, Skills and Education: Bachelor's degree in nursing, or the equivalent combination of education and experience preferred. Up to date and active registered nursing license in the state where this individual is delivering care. Current BLS certification preferred (or must complete during orientation period) 2 years of experience in behavioral healthcare, addiction services or five years of supervisory experience is preferred. Knowledge of health care, detoxification process, addiction, co-occurring disorders and DSM criteria and terminology preferred. Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification responds well to questions; demonstrates group presentation skills; and participates in meetings. Working knowledge of Microsoft Word, Excel, and Outlook; thorough knowledge of facility proprietary systems preferred. CARN certification preferred. Competency in performing CLIA waived testing. Proficiency in screening/assessing for suicide ideation and aggression. Ability to safely administer medications. Interpersonal & Communication Skills: Excellent verbal, nonverbal and written exchange of information. Registered nurses must demonstrate interpersonal and communication skills that result in effective information exchange with patients, their patients' families, physicians, professional associates, and the health care system. Patient Care: Patient care includes age-appropriate assessment, evaluation, and management. Registered Nurses must demonstrate care that is effective, patient-centered, timely, efficient, and equitable for the treatment of health problems and the promotion of wellness. WORK ENVIRONMENT: This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. Registered nurses are expected to remain prepared for working long hours. They may also have to work on weekends, holidays and even during night shifts, working closely with the patients. PHYSICAL DEMANDS: Heavy Lifting 50 lbs. and over (intermittently); carrying up to 45 lbs. (intermittently); repeated bending; straight pulling up to 45 lbs. (intermittently); straight pushing up to 45. (intermittently); stooping (intermittently); squatting (intermittently); kneeling (occasionally); use of both arms; use of both hands; use of fingers; overhead work, both arms (intermittently); prolonged walking (up to 4 hours/day); prolonged standing (up to 4 hours/day); sitting (up to 2 hours/day); distanced vision - correctable in one eye to 20/20 and 20/40 in the other; near vision - correctable to read newsprint at 13-16 inches; ability to distinguish shades of colors; hearing - ability to hear and understand the spoken voice from a distance of 8 feet. Emotional and mental stability; ability to effectively perform the essential functions of the position and respond appropriately in emergency situations. Ability to administer at least 2 consecutive minutes of quality CPR. TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

"I am so grateful for RCA for saving my life. Now as an employee, I have the privilege of giving back and being a part of other people's journey in sobriety. As the Grounds Monitor, I enjoy all the different hats I get to wear in the Position. It's an honor every day to be a part of this amazing team." Rick W. RCA Grounds Monitor RCA's Passion In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year. We know one size doesn't fit all when it comes to addiction treatment; that's why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more. We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships. Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise - that's where you come in. All of our services and treatment is delivered by compassionate, dedicated expertise - that's where you come in. As a Housekeeper or Groundskeeper, you'll be a part of our exciting mission of helping millions of people jumpstart their recovery. Your passion for fighting back against the disease of addiction will aid in patient recovery, as you ensure the comfort and necessities for our patients, maintain cleanliness throughout the facility, and help make RCA feel like home. If you're looking for a fulfilling, life-changing job, Recovery Centers of America is the right place for you. And you're the right candidate for us! Position Overview: Perform any combination of light cleaning duties in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Specific Responsibilities: * Make Beds * Empty Trash * Wipe equipment, clean furniture, polish floors and vacuum carpets * Collect dirty laundry from patient areas and distribute clean linen and hospital gowns to the appropriate floors. * Take daily inventory and inspect their equipment for repair and replacement * Other tasks as assigned Competencies: * Excellent customer service * Good oral communication skills Education and Experience: * High School diploma or equivalent GED preferred * Two years' experience Work Environment: This job operates in a patient facility envionment. The noise level in the work environment is usually moderate. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: No travel is required for this position.

POSITION OVERVIEW: The Recovery Support Specialist (RSS) is a behavioral health professional and assists patients with substance use and mental health disorders, working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, conducting safety and security checks through patient rounding, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual patient care through a focus on safety and engagement. KEY RESPONSIBILITIES: Monitors patient activities, provides security checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior. Participates in direct patient care including ensuring patient safety and interacting therapeutically. Assists in the activities of patients' daily schedule. Assists with de-escalation. Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search and delivery. Assists patients with the completion of a Patient Satisfaction Survey and helping to pack belongings in preparation for discharge. Monitors Business Center/Workflex for patient compliance with rules and schedules. Monitors patient activities at the Wellness Center/Fitness Center. Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable). Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing (if applicable). Understands the principles of 12-Step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process for patients struggling with Substance Use Disorders (SUD) and Mental Health (MH) Disorders. Aids and instructs patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in the electronic medical records system. May assist in transporting patients and/or patient belongings (as applicable) Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources. Perform any other job-related duties as assigned. STATE SPECIFIC RESPONSIBILITIES (if applicable): QUALIFICATIONS Knowledge, Skills, and Abilities Required: High school diploma or equivalent. Experience of 1 year working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker equivalent in behavioral health and/or substance use disorder treatment is preferred. Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Ability to work in a fast-paced environment. Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Familiarity with behavior modification and 12-step modality. Valid driver's license and a safe driving record (as applicable). Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges. Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations. Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates. Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly manages several tasks at once. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to walk and stand, and occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment. Recovery Centers of America provides equal opportunity in employment and in the provision of services. We do not discriminate on the basis of race (including hair type, texture, or style), color, age (40 and over), sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), ancestry, national origin (including Limited English Proficiency), religious creed, disability, veteran status, or any other status protected by law. This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: ******************************** State Specific Responsibilities: Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.

We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

POSITION OVERVIEW: The Director of Nursing directs, plans, and coordinates service activities of professional nursing and auxiliary nursing personnel. Interprets facility policy and regulations to nursing personnel and ensures personnel compliance. Analyzes and evaluates nursing and related services to improve quality of patient care and better utilize staff time and abilities. Responsible for department budget. KEY RESPONSIBILITIES: * Responsible for the 24-hour management of the Nursing Department and assuring that the daily tasks of the Nursing Department are carried out in accordance with facility policy and in compliance with State, Federal and DEA Regulations, and TJC Accreditation Standards. * Perform an intake assessment which includes obtaining and reviewing prior medical records and medical or program-related financial data, documenting a complete medical history, assessing cognitive/verbal skills and needs and identifying barriers to accessing healthcare. * Monitor patients frequently for changes in health status after initiation of a new medication, a hospitalization or recent decline in function. * Consult with CEO, CFO, and Medical Director routinely to support organizational mission and vision. * Interact with patients and families, clinical teams to promote individualized, person-centered, and recovery-oriented treatment * Create and manage the department budget. * Supervise, mentor, and evaluate all nursing staff. * Maintains the standards of nursing practices * Responsible for Infection Control to conduct risk assessment and documentation as outlined in our Policy #4007 Infection Control in Nursing Services. * For additional infection control explanation please see Policy #4002 Infection Control Risk and Assessment Plan. * Oversight of Waived Testing * Must also be able to speculate about alternatives, manage the innovation process and teams, and bring those ideas to market. * Focus on action and outcomes by attacking everything with energy--while also keeping an eye on the bottom line. Must be unafraid to initiate action based on incomplete data, then drive to the finish and honestly assess results. * Inspiring Others by building motivated, high-performing teams--or even moving an entire organization to perform at a higher level--demands a compelling vision, commitment, and superior communication. These leaders also must understand what motivates different individuals. * Ability to develop and administer budgets with a strong bottom-line mentality. Understands the levers that make the biggest impact. * This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. STATE SPECIFIC RESPONSIBILITIES (if applicable): SKILLS AND EDUCATION: * Bachelor's degree in nursing or diploma from qualified nursing school and equivalent experience; master's degree preferred * State Registered Nursing license required along * 7-9 years nursing experience, minimum of five years supervisory experience preferred. * Knowledge of health care, mental health, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology. * Possesses strong leadership qualities and conflict-resolution skills * Excellent written and oral communication skills, demonstrates group presentation skills and participates as a leader in meetings. * Hires, directs, and evaluates nursing staff * Working knowledge of Microsoft Word, Excel, and Outlook, and proprietary facility systems WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: ******************************** Non-Discrimination Statement: It is the policy of Recovery Centers of America (RCA) to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law. State Specific Responsibilities: Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions. Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Description We are seeking an RN Care Manager to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The RN Care Manager plays a pivotal role in coordinating and managing comprehensive care plans for members within the healthcare services industry. This position focuses on improving member outcomes by assessing individual health needs, facilitating communication among multidisciplinary teams, and ensuring continuity of care across various healthcare settings. The RN Care Manager acts as a liaison between members, families, and healthcare providers to advocate for member-centered care and optimize resource utilization. By monitoring member progress and adjusting care plans accordingly, the RN Care Manager helps reduce hospital readmissions and enhances overall member satisfaction. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality, compassionate care. Minimum Qualifications: Current and valid Registered Nurse (RN) license in the state of practice. Bachelor of Science in Nursing (BSN) degree or equivalent. Minimum of 2 years clinical nursing experience, preferably in case management, care coordination, or a related field. Strong knowledge of healthcare systems, member care standards, and regulatory requirements. Proficiency in electronic health records (EHR) and care management software. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master of Science in Nursing (MSN) degree or equivalent. Certification in Case Management (CCM) or Accredited Case Manager (ACM) credential. Experience working with diverse member populations and chronic disease management. Advanced degree in nursing, healthcare administration, or related discipline. Familiarity with quality improvement methodologies and population health management. Bilingual abilities or experience in culturally competent care delivery. Responsibilities: Conduct thorough assessments of members' health status, needs, and resources to develop individualized care plans. Coordinate with healthcare professionals to implement and monitor care plans, facilitating timely interventions and support. Educate members and their families about health conditions, treatment options, and self-care strategies to promote adherence and empowerment. Monitor member progress through regular follow-ups, adjusting care plans as necessary to address changing health conditions and barriers to care. Document all care management activities accurately and maintain compliance with healthcare regulations and organizational policies.

"I feel very appreciated at my job; my team works well together to achieve a vision and I'm proud to be a part of it. Everyone has love and empathy for our patients. We let patients know we care and help them get through the day or even just the next moment. My boss takes the time to listen to me, encourages me and trusts me." Sabia M., RCA Employee RCA's Passion In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year. We know one size doesn't fit all when it comes to addiction treatment; that's why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more. We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships. Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise - that's where you come in. As a Clinical Coordinator, you'll provide support and supervision on the quality of patient care as a member of a multi-disciplinary team and become part of our exciting mission of helping millions of people jumpstart their recovery. Position Overview: The Clinical Coordinator provides support and supervision of the quality of patient care as a member of a multi-disciplinary team. He/She also is responsible for the safe and effective operation of clinical services days, evenings and/or weekends. Assists with staffing and scheduling. Direct oversight of all clinical staff working within the units during their assigned shifts. Specific Responsibilities: * Oversight, supervision and quality assurance of all mental health and AOD clinical services, including record keeping and direct services. * Collaborates with the Program Director to facilitate team case conferences on a weekly basis to ensure coordinate implementation of treatment plans and service utilization. * Uses clinical assessment tools accurately, assessing each patient's psychological, psychosocial, safety and educational needs. * Appropriately documents all client interaction into the record for continuity of care. * Facilitates crisis de-escalation sessions with clients as needed. * Provides supervision and mentoring to the clinical staff on the shift * Participates in programming by providing individual and group counseling. * Communicates with inter-disciplinary departments, including and nursing, regarding new admissions as well as sharing clinical observations on unit to ensure collaborative treatment approach. * Performs employee counseling and communicates incidents to the Clinical Supervisor. * This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience: * Minimum Requirements: Florida CAP or MCAP - or - Independent FL License (LMHC, LCSW, LMFT or Licensed Psychologist). * Two years' supervisory clinical experience in a health/human service agency. * Excellent organizational skills and the ability to priortize workload. Workdays and schedule: Friday:3pm-11:30pm Sturday: 9am-5:30pm Sunday: 9am-5:30pm This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: ******************************** Non-Discrimination Statement: It is the policy of Recovery Centers of America (RCA) to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law. State Specific Responsibilities: Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions. Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

POSITION OVERVIEW: The Recovery Support Specialist (RSS) is a behavioral health professional and assists patients with substance use and mental health disorders, working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, conducting safety and security checks through patient rounding, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual patient care through a focus on safety and engagement. KEY RESPONSIBILITIES: Monitors patient activities, provides security checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior. Participates in direct patient care including ensuring patient safety and interacting therapeutically. Assists in the activities of patients' daily schedule. Assists with de-escalation. Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search and delivery. Assists patients with the completion of a Patient Satisfaction Survey and helping to pack belongings in preparation for discharge. Monitors Business Center/Workflex for patient compliance with rules and schedules. Monitors patient activities at the Wellness Center/Fitness Center. Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable). Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing (if applicable). Understands the principles of 12-Step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process for patients struggling with Substance Use Disorders (SUD) and Mental Health (MH) Disorders. Aids and instructs patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in the electronic medical records system. May assist in transporting patients and/or patient belongings (as applicable) Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources. Perform any other job-related duties as assigned. STATE SPECIFIC RESPONSIBILITIES (if applicable): QUALIFICATIONS Knowledge, Skills, and Abilities Required: High school diploma or equivalent. Experience of 1 year working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker equivalent in behavioral health and/or substance use disorder treatment is preferred. Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Ability to work in a fast-paced environment. Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Familiarity with behavior modification and 12-step modality. Valid driver's license and a safe driving record (as applicable). Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges. Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations. Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates. Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly manages several tasks at once. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to walk and stand, and occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment. Recovery Centers of America provides equal opportunity in employment and in the provision of services. We do not discriminate on the basis of race (including hair type, texture, or style), color, age (40 and over), sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), ancestry, national origin (including Limited English Proficiency), religious creed, disability, veteran status, or any other status protected by law. Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions. This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: ********************************

Job Description We are seeking a Care Manager to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Manager plays a pivotal role in coordinating and managing comprehensive care plans for individuals requiring long-term support within the healthcare and social assistance sector. This position focuses on assessing member's needs, developing personalized discharge plans, and ensuring seamless transitions between care settings to promote optimal health outcomes. The Care Manager collaborates closely with multidisciplinary teams, including healthcare providers, social workers, and community resources, to facilitate access to Medicaid and other support services. By advocating for members and monitoring their progress, the Care Manager ensures that care delivery aligns with both clinical guidelines and individual preferences. Ultimately, this role aims to enhance the quality of life for members by providing compassionate, patient-centered case management and support throughout their care journey. Minimum Qualifications: Bachelor's degree in Social Work, Human Services, Nursing, or a related field. Experience in case management within healthcare or social services settings. Knowledge of Medicaid policies and procedures. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in Social Work (MSW) or related discipline. Certification in Case Management (CCM) or equivalent. Experience working with diverse populations in community-based settings. Familiarity with electronic health records (EHR) and care coordination software. Training in trauma-informed care or behavioral health interventions. Responsibilities: Conduct comprehensive assessments of members physical, mental, and social needs to develop individualized care and discharge plans. Coordinate with healthcare providers, social service agencies, and community resources to facilitate access to Medicaid and other benefits. Monitor members progress and adjust care plans as necessary to address changing needs and ensure continuity of care. Provide education and support to members and their families regarding available services, treatment options, and long-term care planning. Maintain detailed documentation and case records in compliance with regulatory standards and organizational policies.