Customer Experience Manager jobs at Aspiriant - 359 jobs

A leading global consultancy is seeking an experienced Associate Director to lead their Telephony Services team in San Francisco. This role involves managing a global team, overseeing the design and implementation of telephony services, and ensuring compliance with regulatory requirements. The ideal candidate has extensive experience in telephony management, budgeting, and vendor management. The position offers a comprehensive benefits package including flexible vacation options and opportunities for professional development. #J-18808-Ljbffr

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Position Overview We are seeking an experienced Associate Director to lead our Telephony Services team, consisting of Product Managers, Engineers and Operations staff. This role will be responsible for managing a global team and overseeing all aspects of telephony services, including SIP (Session Initiation Protocol), e911 (Enhanced 911), project management, vendor selection and management, budgeting and finances, SLA (Service Level Agreement) performance, and continuous improvement of services. Key Responsibilities Team Leadership: Manage and mentor a global team of telephony professionals, fostering a culture of collaboration and continuous improvement. Provide guidance and support to team members in their professional development. Telephony Services Management: Oversee the design, implementation, and management of all telephony services. Ownership of global telephony strategy, ensuring alignment with business needs and industry best practices. Key technology areas: voice and cloud setup like SIP trunking, SBCs, Microsoft Teams Direct Routing, PSTN and Azure cloud setups. Cloud and on-prem systems connectivity (Teams, Genesys, AudioCodes). Migrations from ISDN or MPLS to SIP over internet. E911 services, ensuring compliance with regulatory requirements and internal policies. Project Management: Oversee telephony-related projects from initiation to completion, ensuring timely delivery and adherence to budget. Collaborate with cross-functional teams to ensure successful project execution. Vendor Selection and Management: Identify, evaluate, and select telephony vendors, negotiating contracts and service agreements to ensure optimal service delivery. Manage vendor relationships, ensuring compliance with SLAs and performance metrics. Budgeting and Financial Management: Develop and manage the telephony services budget, ensuring effective allocation of resources and cost control. Analyze financial performance and provide recommendations for cost‑saving initiatives. SLA Performance Monitoring: Establish and monitor SLAs for telephony services, ensuring high levels of service availability and performance. Implement corrective actions as necessary to address performance issues. Continuous Improvement: Drive continuous improvement initiatives within the telephony services team, leveraging data and feedback to enhance service delivery. Stay abreast of industry trends and emerging technologies to inform strategic decisions. Qualifications Bachelor's degree in information technology, Telecommunications, Business Administration, or a related field; Master's degree preferred. 8+ years of experience in telephony services management, with a focus on SIP and e911. Proven experience in managing global teams and complex projects. Strong understanding of budgeting, financial management, and vendor management. Excellent analytical, problem‑solving, and decision‑making skills. Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization. Relevant certifications (e.g., PMP, ITIL) are a plus. What we offer you The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $138,200 to $266,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $165,800 to $302,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Research Services Lead is an integral part of Latham's Technology & Information Services team. This role will be responsible for conducting and leading a wide range of legal and non‑legal research and analysis for attorneys and business services staff using a variety of research tools, as well as facilitating skills development and acting as a coach for more junior members of the Research Services team. This role will be located in our San Francisco office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in‑office presence. Responsibilities & Qualifications Other key responsibilities include: Conducting complex legal and non‑legal research, managing large projects, and synthesizing and analyzing results for relevancy and responsiveness to the specific research request. Monitoring business, industry, and legal news sources for developments regarding clients, industries, and practice areas; utilizing aggregator platforms to assemble relevant results for distribution to attorneys and business services staff. Leading department training and awareness activities. Sharing knowledge and experience with colleagues, facilitating research services staff professional growth, and leading monthly departmental calls. Promoting effective work practices, working as a team member, and showing respect for co‑workers. Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains. We'd love to hear from you if you: Possess expert legal and non‑legal research knowledge and skills, including experience with legal and transactional platforms such as Westlaw, Lexis, CapitalIQ, and Pitchbook. Demonstrate the ability to lead effective department training for attorneys, departmental colleagues, and other business services staff. Exhibit superior communication skills and the ability to work as a team player, manage time well, prioritize effectively, and handle multiple deadlines. And have: A bachelor's degree or equivalent, with a master's degree or J.D., preferably. A minimum of five (5) years of relevant professional experience, preferably. A minimum of seven (7) years of cumulative experience. Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance. A generous 401k plan. At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure. Well‑being programs (e.g., mental health services, mindfulness and resiliency, medical resources, well‑being events, and more). Professional development programs. Employee discounts. Affinity groups, networks, and coalitions for lawyers and staff. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pay Range USD $125,000.00 - USD $140,000.00 /Yr. #J-18808-Ljbffr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Security Team Manager Reports To: Datacenter Physical Security Campus Security Manager FLSA: Exempt DOE The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the STM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance. ESSENTIAL FUNCTIONS: 1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter. 2. Coaches security personnel and carries out disciplinary actions in accordance with current policy. 3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff. 4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance. 5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team. 6. Oversees site security systems to ensure safe and compliant operation of the facility. 7. Maintains and troubleshoots on-site security technology. 8. Assists with site equipment inspections, and audit compliance. 9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures. 10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable. 11. Performs additional tasks assigned by management. 12. Keeps management informed of major accomplishments, issues and concerns. 13. Identifies security shortfalls and offers suggestions from improving the security program. 14. Evaluates and escalates potential safety issues within the facility. 15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 16. Identifies security shortfalls and offers suggestions from improving the security program. MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age. • Must have a reliable means of communication, such as cell phone. • Must have a reliable means of transportation (public or private). • Must have the legal right to work in the United States. • Must have the ability to speak, read, and write English proficiently. • Must have a high school diploma, secondary education equivalent, or GED. • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE: • Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management. • Experience with Microsoft Office. • Experience working in a datacenter environment a plus. • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software. SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis. COMPETENCIES: • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations. • Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. • Knowledge of security operations and procedures applicable to a 24-hour facility. • Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline. • Capable of learning a variety of security and safety devices and controls. • Ability to track and maintain schedule assignments. • Ability to maintain professional composure when dealing with unusual circumstances. • Advanced computer skills are required. • Strong oral and written communication skills required to prepare materials and communicate information to others. • Ability to conduct presentations and facilitate group meetings, both in person and online. • Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner. • Strong customer service and service delivery orientation. • Ability to interact effectively at all levels and across diverse cultures. • Ability to take initiative and achieve results. • Ability to carry out multiple assignments concurrently in a fast-paced environment. • Ability to adapt to changes in the external environment and organization. • Ability to exercise independent judgment and decision-making skills. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. • May be required to work overtime without advance notice. • Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis. • Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. • Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift. • Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. • Required ability to manage multiple tasks concurrently. • Handling and being exposed to sensitive and confidential information. • Regular talking and hearing. • May be required to use vehicle in the performance of duties. • On occasion may be required to perform stressful and physical activity. • Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. • Close vision, distance vision, and ability to adjust focus

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Rotor Clip is expanding and our Fort Worth, TX location is seeking Customer Service Account Specialist to join our team immediately! requires working 8:30 A.M. - 5:00 P.M., Monday - Friday. The Customer Service Team is a key position on all of Rotor Clips customer touchpoints. You'll be on the phone, managing e-mails, assisting customers with product and order status inquiries. You'll get to know our product line and become an expert at advising customers. A Rotor Clip customer service account specialist will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to provide excellent service to our customers, respond efficiently to customer inquiries, and maintain high customer satisfaction. We'll give you the training and tools to perform in a fast-paced, manufacturing environment. This job offers excellent compensation, and an opportunity to grow. Customer Service Account Specialist Responsibilities: Always maintaining a positive, empathetic, and professional attitude toward customers Respond promptly to customer inquiries Provide customer with accurate, valid and complete information by using the right methods/tools Communicate with customers through various channels Acknowledge and resolve customer complaints Product expert to answer questions efficiently and accurately Process orders, forms, and requests timely Keep records of customer interactions, transactions, comments, and complaints Communicate and collaborate with colleagues as necessary Identify areas for improvement and provide feedback to improve in customer service department Ensure customer satisfaction and provide professional customer support Customer Service Account Specialist Requirements: Ability to resolve customer issues effectively and promptly Ability to work with intercompany personnel Proficient in Microsoft outlook, excel, and word Experience working with customers Skills and Qualifications Strong interpersonal and customer service skills Familiarity with CRM systems and practices Strong verbal communicator and collaboration skills Multitasking and organizational skills Time-management skills Fast-paced manufacturing experience preferred Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Weekly day range: Monday to Friday Work setting: In-person Ability to commute/relocate: Fort Worth, TX 76140: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Work Location: In person

A leading global service organization is seeking a Division Manager of Premium Services in San Francisco. This role involves managing premium operations, overseeing teams, ensuring compliance with financial goals, and coordinating catering events. The ideal candidate has a bachelor's degree and significant experience in premium services and management. Strong communication skills and food safety certifications are required. The position offers a competitive salary range of $110,000 to $115,000, along with comprehensive benefits including medical and 401(k) plans. #J-18808-Ljbffr

A global food service company seeks a Food Service Director in San Francisco. This management role involves overseeing dining operations, ensuring compliance with health regulations, and developing teams to provide excellent service. The ideal candidate has at least 4 years of experience in food service, along with strong leadership and communication skills. A bachelor's degree or equivalent is required, providing a chance to make a positive impact on customer experience while managing budgets effectively. #J-18808-Ljbffr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We have an opening for an Office Manager to support the daily operations of our office, This is 100% on site, this is for North Orange County, very close to the freeway! Garden Grove area. Hours will be from 8AM-5PM Monday to Friday This is a small office of 14 employees! Key Responsibilities: Oversee daily office operations and maintain a professional work environment Serve as the first point of contact for visitors, vendors, and internal departments. Draft and edit emails, notices, and internal communications. Maintain organized digital and physical filing systems, company records, and internal documentation. Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently. Manage office supplies, equipment, vendor relationships, and maintenance requests Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable) Assist leadership with scheduling, travel arrangements, and special projects Maintain company policies, safety procedures, and compliance documents Desired Qualifications 2-4 years of office administration or office manager experience. Strong communication skills and a professional, positive attitude. Strong organizational skills and attention to detail Proficiency in Microsoft Office / Google Workspace Experience in HR Problem-solving mindset and ability to work independently Ideal Candidate Traits- Reliable, proactive and resourceful Strong sense of ownership and professionalism Comfortable handling sensitive information Ability to multitask and prioritize in a fast -paced environment Able to support both management and operations teams Bi-lingual skills (English + Chinese) preferred but not required. Must have recent work experience as an Office Manager 2-4 years of recent experience. **Note this is a small office ** Desired Skills and Experience * Oversee daily office operations and maintain a professional work environment * Serve as the first point of contact for visitors, vendors, and internal departments. * Draft and edit emails, notices, and internal communications. * Maintain organized digital and physical filing systems, company records, and internal documentation. * Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently. * Manage office supplies, equipment, vendor relationships, and maintenance requests * Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records * Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable) * Assist leadership with scheduling, travel arrangements, and special projects * Maintain company policies, safety procedures, and compliance documents Desired Qualifications * 2-4 years of office administration or office manager experience. * Strong communication skills and a professional, positive attitude. * Strong organizational skills and attention to detail * All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

About the job: Anchor Point Management Group is a large multi-unit, multi-brand, multi-state group of franchise companies operating restaurants and beauty services facilities. Founded in 1989, the company has grown from its first Taco Bell in Tualatin, OR to over 450 multi-branded locations across the USA. With aggressive growth plans in the coming years, the company is seeking a highly qualified Office Manager to support the Irving, TX office and provide support to our executive team as needed. As the Office Manager, you will handle a wide range of administrative, clerical, and support-related tasks. The ideal candidate will serve as the primary point of contact for internal teams and external contacts for matters pertaining to the Dallas Support Center and coordination with our Executive Team. You will report directly to the Executive Assistant and be responsible for handling confidential and time sensitive material, maintaining strictest confidentiality. Typical day/week snapshot: Administrative- Perform day-to-day administrative tasks such as scheduling appointments, making travel arrangements, maintaining information files, and processing documents. Communication- Research and provide information to others both inside and outside the organization as needed by telephone, in written form, e-mail or in person. Computer Usage- Demonstrate a proficient use of Microsoft Office programs (Outlook, Word, Excel and Power Point) and social media web platforms. Establishing and Maintaining Interpersonal Relationships- Develop constructive and collaborative working relationships with others. Continuously improve upon skills to impart knowledge and be an indispensable resource to others. Organizing and Planning Work- Develop specific goals and plans to prioritize, organize, and accomplish work with minimal supervision. Proactively look ahead and anticipate needs with autonomy. Prioritization - Manage the priorities of different executives and teams in such a way that conflicting priorities are handled completely and efficiently. Discretion - Use discernment to maintain confidentiality when needed and to appropriately direct questions, calls, meeting requests, and other requests for time. Innovation - Forward-looking thinker, who actively seeks learning, recognizes opportunities, and proposes solutions. What we need from you: Associate's Degree or requisite experience in Business-related field Self-starter with a proactive mindset and ability to anticipate challenges without specific direction Strong ability to multi-task and manage shifting priorities Ability to work confidentially with individuals at various levels within the organization Excellent project management and organization skills Superior proficiency with Microsoft Office programs (writing and spreadsheet samples to be provided upon request) Comfortable in taking direction from numerous leaders Understanding of basic business principles and concepts in order to assist with special projects as needed Proven track record of dependability and reliability Anchor Point Management Group offers competitive compensation and benefits programs as well as a superior 401(k) retirement plan. We also offer opportunities for personal growth and development in a fast-paced, high growth environment. We are an Equal Opportunity Employer.