Medical Receptionist jobs at Aspirus - 87 jobs

Discover. Achieve. Succeed. #BeHere This job is fully REMOTE. FTE: 1.000000 Standard Hours: 40 Shift: 1st Shift Details: Standard office hours are 8am - 4:30pm but there is flexibility with your schedule. Job Summary: Responsible for collecting, analyzing, and distributing denial and write off data for federal, state and commercial payers. Identifies trends and issues related to denials and write offs. Works with other departments including Admitting, Health Information Management (HIM), Case Management, clinical staff, Resource Management and Patient Financial Services (PFS) to implement process improvements for denial and write off reduction strategies. Other duties as assigned. EXPERIENCE: * Minimum of five years of hospital billing office, or utilization review or coding experience in a hospital setting is required. * Experience in denial management is preferred. EDUCATION: * Bachelor's Degree is required. * In lieu of degree equivalent relevant hospital experience is required. Relevant experience would include: team lead or supervisor experience in a hospital billing office, extensive experience leading denial management activities including report writing, leading workgroup activities related to denials, implementing denial reduction tactics, and tracking of outcomes over time. Prior job history should include experience that would be commonly gained through bachelors degree education including writing competency and public presentation. SPECIAL SKILLS: * Analysis and Project management for Denials and Claims, Report writing knowledge, and comfortable presenting In front of C-level executives. * Microsoft Office applications, Document Imaging , Midas, Patient Accounting systems, Knowledge of medical terminology and coding. * Knowledge of the revenue cycle, payer claim adjudication process and payer denial reasons. * Knowledge of managed care contracts and government billing (Medicare & Medicaid) as it applies to reimbursement and denials, appropriate medical necessity documentation in the medical record, ICD-9 codes that apply to CMS's LCD and NCD coverage, CMS and commercial payor regulations and medical necessity criteria for inpatient and outpatient LOC. Compensation, Benefits & Perks at Froedtert Health Pay is expected to be between: (expressed as hourly) $24.05 - $38.48. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process. Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: * Paid time off * Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities * Academic Partnership with the Medical College of Wisconsin * Referral bonuses * Retirement plan - 403b * Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics * Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at ************. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at ************. We will attempt to fulfill all reasonable accommodation requests.

Work Schedule: 80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM, with Wednesday off. Hours may vary based on the operational needs of the department. Pay: Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Be the first point of contact for UW Health patients and ensure they receive a remarkable experience. We are seeking a Patient Scheduling Specialist to: • Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence. • Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call. • Assist patients and their families with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. At UW Health, you'll receive: • Generous benefits package, including health insurance, and paid time off. • Professional growth and career advancement opportunities available. • Free bus pass to get to and from work. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience in an office or customer service environment. Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits

Work Schedule: 100% FTE, 40 hours per week. Shifts scheduled Monday - Thursday 9:00 am - 5:30 pm, Friday 8:30 am - 5:00 pm. Hours may vary based upon operational needs of the clinic. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: • Schedule appointments via phone, in-person or electronic correspondence. • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - Six (6) months of previous experience in an office or customer service environment. Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job DescriptionUW Hospital and Clinics benefits

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access SpecialistCost Center:301351028 Central District-AppointmentsScheduled Weekly Hours:4Employee Type:CasualWork Shift:Casual; variable shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access SpecialistCost Center:303461562 Central-Patient Access-ClinicScheduled Weekly Hours:32Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access SpecialistCost Center:101361274 Registration-Acute-MFD RegScheduled Weekly Hours:40Employee Type:RegularWork Shift:7/70, night shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None SHIFT SCHEDULE: 7/70 - 7 NIGHTS ON/7 OFF (8:00 PM - 6:00 AM, WED - TUE) Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access Specialist, Team LeadCost Center:303461561 Central-Patient Access-Medical CenterScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist Team Lead serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems' customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health Systems' (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist Lead activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. The Patient Access Specialist Team Lead acts as a resource and role model and demonstrates excellent problem-solving, interpersonal and leadership skills. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational or equivalent. technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Six months' previous experience in a healthcare facility to include direct patient contact, previous customer service experience, patient registration, authorization or billing. Demonstrated leadership skills and demonstrated proficiency with written and verbal communications. Knowledge of commercial and government billing requirements. Preferred/Optional: Previous office leadership experience. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access SpecialistCost Center:303461562 Central-Patient Access-ClinicScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access SpecialistCost Center:303461562 Central-Patient Access-ClinicScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Title: Patient Representative Department: PPM Sports Medicine Hours Per Week: 40 Schedule: Day Shift Utilize electronic medical record (EMR) modules and other office equipment to perform all clerical tasks in an efficient and timely manner. Works in collaboration with physicians (MD, DO), Physician Assistants (PA), Certified Nurse Midwife (CNM), and Nurse Practitioner (NP). RESPONSIBILITIES: Patient Care Support & Communication: Assist providers by supporting patient encounters, ensuring accurate documentation in EMRs, and maintaining open communication with the care team, patients, and caregivers. Administrative & Scheduling Duties: Manage clerical tasks such as scheduling, referrals, phone communication, record preparation, and collection of payments. Help maintain efficient patient schedules and support billing and insurance inquiries. Compliance & Quality Assurance: Ensure adherence to organizational policies, healthcare regulations, and DNV accreditation standards. Collaborate with management to resolve clerical issues and enhance patient service quality. Team Collaboration & Continuous Improvement: Work closely with St. Lawrence Health System and PPM teams on daily operations, educational programs, and process improvements. Participate in special projects and promote the organization's mission and core values. PREFERRED QUALIFICATIONS: Advanced technical training and/or certification Formal education beyond High School Minimum of 1-year recent outpatient medical office experience Knowledge in electronic health record (EHR / EMR) usage and medical terminology UNION: 1199-200B Clerical Workers (CPH) Note: Not all per diem roles are union eligible EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $18.70 - $27.44 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Scheduling Coordinator - Float PoolCost Center:301351200 MfdHos-Nursing AdministrationScheduled Weekly Hours:36Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Scheduling Coordinator is responsibility to schedule cases for an assigned area within the Marshfield Clinic Health System (MCHS). The individual works with a variety of medical personnel to complete scheduling functions and will perform administrative support for the department. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Graduate of a medical assistant, health unit coordinator, medical office specialist, medical transcribing, medical secretary, secretarial science or equivalent program. Successful completion of a post-secondary medical terminology course. EXPERIENCE Minimum Required: Two years secretarial experience or in a healthcare related field. Demonstrated proficiency in the Microsoft Office Suite to include word processing, spreadsheet, presentation, communication, and database components. Preferred/Optional: Three years secretarial experience and three years' experience in a healthcare related field. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Discover. Achieve. Succeed. #BeHere This job is ON - SITE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 2 Shift Details: Holidays: Weekends: Serves as an important "Contact Impression Officer" of the Froedtert & The Medical College of Wisconsin health network, going above and beyond to deliver exceptional and memorable concierge-style customer service and hospitality for our patients and families. The patient facing Patient-Experience Rep works in the ED, on In-Patient floors, in End of Life patient situations, and with VIP patients, working constantly to help generate an environment where patients and their families feel secure, informed, and understood. This customer service orientated position is sourced from, and directly supports, Froedtert Health's vision of being a trusted leader in health care. This position requires a professional, helpful, and friendly attitude as it is patient and family facing. EXPERIENCE DESCRIPTION: A minimum of 5 years of experience in Guest Services or a minimum of 6 months of experience internally at Froedtert Hospital is required. EDUCATION DESCRIPTION: High School diploma or equivalent is preferred. TRAINING DESCRIPTION: To be completed within first six months, minimum forty hours shadowing experience within each area: o Patient Experience Rep / EOL Family Coordinator o Patient Experience Rep / Froedtert Emergency Department o Patient Experience Rep / In-Room Patient Rounding o Patient Experience Rep / VIP. SPECIAL SKILLS DESCRIPTION: Proficient in Microsoft programs. Strong verbal intra and interdepartmental communication skills. Ability to track data in an accurate and timely manner for the purposes of supporting customer service analytics. Bilingual is preferred. Ability to execute security protocol assignments during an emergency drill, preferred. Proficiency in Epic is preferred. LICENSURE DESCRIPTION: American Heart Association (AHA) Basic Life Support for the Healthcare Provider (BLS) or an AHA approved equivalent is required within 90 days of hire. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: * Paid time off * Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities * Academic Partnership with the Medical College of Wisconsin * Referral bonuses * Retirement plan - 403b * Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics * Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at ************. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at ************. We will attempt to fulfill all reasonable accommodation requests.

Discover. Achieve. Succeed. #BeHere This job is REMOTE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift Details: M-R 930a - 6p / F 830a - 5p Holidays: Enterprise Patient Engagement Center Reps observe Froedtert Recognized Holidays Weekends: none at this time Job Summary: Services Froedtert & Medical College of Wisconsin patients' needs, including registration, scheduling, and other patient access requests, in order to ensure a quality experience and provide first contact resolution. Tasks are completed for several specialties and large groups of physicians servicing the many locations of our clinical enterprise. This position will use detailed protocols and enterprise scheduling tools to aid patients in scheduling with the right physician, at the right time and location. Customer-focused and friendly communication skills will provide an exceptional experience and set the stage for patient preference and loyalty to Froedtert & The Medical College of Wisconsin. EXPERIENCE DESCRIPTION: A minimum of 1 year of experience in a customer service position is required.3 years experience in a customer service position. Call center experience highly preferred. EDUCATION DESCRIPTION: High School Diploma or equivalent is preferred. SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills. Excellent customer service skills. Proficient in Microsoft Outlook and Word. Compensation, Benefits & Perks at Froedtert Health Pay is expected to be between: (expressed as hourly) $19.42- $25.83. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process. Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: * Paid time off * Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities * Academic Partnership with the Medical College of Wisconsin * Referral bonuses * Retirement plan - 403b * Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics * Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at ************. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at ************. We will attempt to fulfill all reasonable accommodation requests.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access SpecialistCost Center:501521550 Registration-Amb-PF RegScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!** **Job Title:** Patient Access Specialist- TL, Float **Cost Center:** 101541274 Registration-Acute-SP-WR Reg **Scheduled Weekly Hours:** 36 **Employee Type:** Regular **Work Shift:** Variable (United States of America) **Job Description:** **JOB SUMMARY** The Patient Access Specialist Team Lead serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems' customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health Systems' (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist Team Lead activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. The Patient Access Specialist Team Lead acts as a resource and role model and demonstrates excellent problem-solving, interpersonal and leadership skills. JOB QUALIFICATIONS **EDUCATION** _For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._ **Minimum Required:** None **Preferred/Optional:** Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. **EXPERIENCE** **Minimum Required:** Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Six months' previous experience in a healthcare facility to include direct patient contact, previous customer service experience, patient registration, authorization or billing. Demonstrated leadership skills and demonstrated proficiency with written and verbal communications. Knowledge of commercial and government billing requirements. **Preferred/Optional:** Previous office leadership experience. **CERTIFICATIONS/LICENSES** _The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._ **Minimum Required:** None **Preferred/Optional:** None SHIFT SCHEDULE: MON - FRI (Monday & Tuesday from 7:30am - 4:00 pm; Wednesday & Thursday rotate 7:30 am - 4:00 pm or 5:00 am - 1:30 pm; Friday 7:30 am - 1:30 pm) **Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.** **Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.** **Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Patient Access Specialist Cost Center: 101541274 Registration-Acute-SP-WR Reg Scheduled Weekly Hours: 36 Employee Type: Regular Work Shift: 12-hour day shifts, variable days (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Shift Schedule: Variable days from 5:00 am - 5:00 pm Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Patient Access Specialist- TL, Float Cost Center: 101541274 Registration-Acute-SP-WR Reg Scheduled Weekly Hours: 36 Employee Type: Regular Work Shift: Variable (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist Team Lead serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems' customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health Systems' (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist Team Lead activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. The Patient Access Specialist Team Lead acts as a resource and role model and demonstrates excellent problem-solving, interpersonal and leadership skills. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Six months' previous experience in a healthcare facility to include direct patient contact, previous customer service experience, patient registration, authorization or billing. Demonstrated leadership skills and demonstrated proficiency with written and verbal communications. Knowledge of commercial and government billing requirements. Preferred/Optional: Previous office leadership experience. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None SHIFT SCHEDULE: MON - FRI (Monday & Tuesday from 7:30am - 4:00 pm; Wednesday & Thursday rotate 7:30 am - 4:00 pm or 5:00 am - 1:30 pm; Friday 7:30 am - 1:30 pm) Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access Specialist, FloatCost Center:101461274 Registration-Acute-MQA RegScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist Float serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems' customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health Systems' (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist Float activities included appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Compassion. Accountability. Collaboration. Foresight. Joy. These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day. Aspirus Wausau Regional Cancer Center in Wausau, WI is seeking a MEDICAL RECEPTIONIST to join our team! The Medical Receptionistgreets, registers, and assists patients in a professional manner. Patient appointments are scheduled according to established protocols. The Medical Receptionist is responsible for obtaining and maintaining complete and accurate patient demographics. Responsible for clerical support including answering phone calls, providing routine information to callers, and transferring, taking, and routing messages as appropriate. HOURS:Full Time or .9 FTE, 72 hours every pay period. Monday - Friday day shift Experience/Qualifications * Knowledge of office procedures is normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience. * One year of customer service or healthcare experience is preferred. * Computer experience and basic computer keyboarding skills preferred. Employee Benefits * Full benefits packages available for part- and full-time status. * PTO accrual from day one! * Generous retirement plan with match available. * Wellness program for employees and their families. Our Mission: We heal people, promote health and strengthen communities. Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities. Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org. Click here to learn more.