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Become An Asset Protection Associate

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Working As An Asset Protection Associate

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Assisting and Caring for Others
  • Unpleasant/Angry People

  • Repetitive

  • $24,630

    Average Salary

What Does An Asset Protection Associate Do At Ralph Lauren

* Ensure safety of all customers and associates by promoting and ensuring operational compliance with all safety policies and procedures
* Follow all company guidelines while conducting surveillance and apprehension of external theft suspects
* Must be able to work surveillance on the sales floor requiring a focused attention to detail to identify potential external and internal theft
* Must be able to operate and monitor the store security/ safety systems, including CCTV
* Assists APM/ RMAP in conducting internal theft investigations at the specific direction of the APM/ RMAP
* Monitors facility/ store access to deter and detect the unauthorized removal of company assets
* Completes audits of operational, safety, and inventory control related procedures
* Maintain relationships with local law enforcement and / or mall security and represent Ralph Lauren in court proceeding related to apprehensions
* Completes all incident and investigation reports, and all paperwork related to audits and other shrink reduction programs; Ensures that required reports are submitted to their respective APM/ RMAP in an accurate, professional, and timely manner
* Assist in the planning, execution and reconciliation of inventory
* Partner with store to develop and execution shrink action plans and awareness programs

What Does An Asset Protection Associate Do At Jcpenney

* Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
* Conducting surveillance: Observes customer’s and contractor’s (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.
* Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.
* Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
* Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
* Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
* Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed
* Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit.
* Applicants must be 18 years of age or older and have a high school diploma or GED

What Does An Asset Protection Associate Do At Mattel

* Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
* Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
* Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
* Serve as a safety mentor for store employees; lead by example

What Does An Asset Protection Associate Do At Sears Holdings

* Performs safety, Occupational Safety and Health Administration (OSHA), and Environmental activities and reporting, initiatingtimely updates when applicable
* Conducts safety inspections on a scheduled basis in the Store and Auto Center, ensuring timely and accurate reporting of results
* Conducts regular operations assessments (i.e., Merchandise Protection Audit, Open/Close Checklist), recommending action planswhen appropriate
* Assists store management and District Loss Prevention management in the detection, investigation and closure of internal fraudcases
* Maintains appropriate evidence in accordance with prescribed procedures
* Monitors sales floor activities using closed circuit television equipment or onsite observation
* Adheres to shoplift guidelines (i.e., six elements of proof) performs shoplift apprehensions consistent with store theft activity andhelps train store staff in proper application of shoplift guidelines
* Prepares investigation reports that are accurate, complete, concise, and well-organized
* Maintains confidentiality of sensitive information
* Uses basic internet navigation and email to access and print information and reports
* Performs other duties as assigned

What Does An Asset Protection Associate Do At Panda Express

* creating reports to support Operations in highlighting key performance indicators; address and resolve concerns of safe/CCTV/Alarm equipment and Exception Based Metric Reporting System by contacting appropriate team.
* This position may include traveling outside of state.
* Essential functions:
* The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities.
* Reliable and dependable attendance is required.
* Descriptions
* Support for roll-out support of Trends 3xLogic
* Responsible for providing support to Operators on asset protection issues.
* Resolves initial equipment breakdowns directly or by contacting appropriate vendors, resolving system and equipment problems within 24 hours.
* Acts as the in-house associate that can support team member that are in the field, for Asset Protection team responsibilities
* Performs special projects related to Asset Protection.
* Works with the Asset Protection team on security initiatives.
* Create Excel based report with data collected from Exception Based Metric Reporting Systems
* Identifies Key Performance Indicators (KPIs) that provide the rationale for AP Analysts to conduct on-site visits to stores.
* Maintains Operator accountability to the EBMRS, including monitoring up-time, usage, and follow up for all Operators, and shrink analysis awareness and process enforcement

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How To Become An Asset Protection Associate

Most security guard jobs require a high school diploma. Gaming surveillance officers sometimes need experience with security and video surveillance. Most states require guards to be registered with the state, especially if they carry a firearm.

Education

Security guards generally need a high school diploma or equivalent, although some jobs may not have any education requirements. Gaming surveillance officers also need a high school diploma or equivalent and may need experience with video surveillance technology depending upon assignment.

Training

Although most employers provide instruction for newly hired guards, the amount of training they receive varies. Most guards, however, learn their job in a few weeks. During those few weeks, training from their employer typically covers emergency procedures, detention of suspected criminals, and proper communication.

Many states recommend that security guards receive approximately 8 hours of pre-assignment training, 8–16 hours of on-the-job training, and 8 hours of annual training. This may include training in protection, public relations, report writing, deterring crises, first aid, and other specialized training related to the guard’s assignment.

Training is more rigorous for armed guards because they require weapons training. Armed guards may be tested periodically in the use of firearms.

For gaming surveillance officers and investigators, some employers prefer candidates with previous work experience in casinos or individuals with a background in law enforcement. Experience with video technology can also be helpful in using surveillance systems and software.

Drug testing may be required as a condition of employment and randomly during employment.

Licenses, Certifications, and Registrations

Most states require that guards be registered with the state in which they work. Although registration requirements vary by state, basic qualifications for candidates are as follows:

  • Be at least 18 years old
  • Pass a background check
  • Complete training

Guards who carry weapons usually must be registered by the appropriate government authority. Armed guard positions have more stringent background checks and entry requirements than those of unarmed guards. Rigorous hiring and screening programs, including background, criminal record, and fingerprint checks, are required for armed guards in most states.

Some jobs may also require a driver's license.

Advancement

Some guards advance to supervisory or security manager positions. Those with experience or postsecondary education should have an advantage. Armed security guards have a greater potential for advancement and enjoy higher earnings.

Some guards with management skills open their own security guard business. Guards can also move to an organization that needs higher levels of security, which may result in more prestige or higher pay.

Important Qualities

Decisionmaking skills. Guards and officers must be able to quickly determine the best course of action when a dangerous situation arises. 

Patience. Security guards and officers may need to spend long periods standing and observing their environment without distractions.

Observation skills. Guards and officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary.

Physical strength. Guards must be strong enough to apprehend offenders and to handle emergency situations.

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Asset Protection Associate jobs

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Top Skills for An Asset Protection Associate

StoreSafetyApprehendShopliftersLossPreventionVideoSurveillanceCctvCompanyAssetsCustomerServiceExternalTheftFacilityCompanyPoliciesInternalTheftSalesFloorSuspiciousActivityWal-MartDetainShopliftersCriminalActsInternalInvestigationsLawEnforcementAgenciesInventoryControlLocalPoliceDepartment

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Top Asset Protection Associate Skills

  1. Store Safety
  2. Apprehend Shoplifters
  3. Loss Prevention
You can check out examples of real life uses of top skills on resumes here:
  • Created visual displays promoting store safety procedures and assisted in implementing an employee reward system for positive safety conduct.
  • Apprehend shoplifters and retrieved stolen merchandise.
  • Train establishment personnel in loss prevention activities.
  • Use of DVR system for Video Surveillance and Evidence.
  • Developed and promoted several associates into asset protection, CCTV and operations roles.

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