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Asset protection associate skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical asset protection associate skills. We ranked the top skills for asset protection associates based on the percentage of resumes they appeared on. For example, 29.6% of asset protection associate resumes contained customer service as a skill. Continue reading to find out what skills an asset protection associate needs to be successful in the workplace.

15 asset protection associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how asset protection associates use customer service:
  • Ensured outstanding Customer Service by processing inbound/outbound trailers entering/exiting company property, while maintaining integrity of the freight at all times.
  • Collaborated with customer service team members to provide exceptional service throughout the entire shopping and purchasing experience.

2. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how asset protection associates use loss prevention:
  • Trained, supervised and evaluated loss prevention personnel within the district emphasizing company standards of professionalism and safety.
  • Initiated weekly meetings and one-on-one coaching with coworkers to establish organizational goals and improved safety/loss prevention techniques.

3. Store Management

Here's how asset protection associates use store management:
  • Worked with store management to implement company safety programs and awareness.
  • Generate reports and provide to store management/Law enforcement.

4. CCTV

Here's how asset protection associates use cctv:
  • Monitored CCTV surveillance equipment, maintained 2-way radio communication with store associates and apprehended internal/external shoplifters according to company procedures.
  • Identify safety and security issues CCTV Conduct Internal/External investigations Partner with management Responsible for all levels of quality control/quality assurance

5. Compliance Issues

Compliance issues are where people or businesses breach their legal obligations in a country or region where they operate or live. Some of the compliance issues that businesses face may be in regard to wage and overtime regulations and IRS audits. They may result in legal recourse by stakeholders like employees.

Here's how asset protection associates use compliance issues:
  • Showed integrity and ethical behavior in all work situations, reported ethical and compliance issues promptly to appropriate level of management.
  • Partnered with leadership to resolve any hazards or compliance issues, while investigating all accidents and documenting appropriate reports and responses.

6. Local Law Enforcement

Here's how asset protection associates use local law enforcement:
  • Shrink Control/Undercover Surveillance/CCTV Monitoring Utilized Exception Based Reporting for Shrink Identification Conducted investigations into Theft/Counterfeit/Fraud Activity Maintain Relationship with Local Law Enforcement
  • Conducted thorough internal and external theft investigations, case preparations, and assisted local law enforcement in prosecutions.

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7. Internal Investigations

Investigations that are conducted to inquire about any organization's internal matters and operations are termed an internal investigation. Internal investigations are commonly held due to the allegations of embezzlement, corruption, harassment, or other charges. Some companies also conduct internal investigations to keep themselves diligent and safeguard themselves from any unwanted charges.

Here's how asset protection associates use internal investigations:
  • Resolved internal investigations utilizing interviewing/interrogations techniques.
  • Prevented merchandise theft, apprehended shoplifting suspects, conducted internal investigations, and ensured customer safety.

8. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how asset protection associates use sales floor:
  • Eliminate shrink by preventing theft by internal Associates and external means by monitoring cameras and walking sales floor and back rooms.
  • Received and verified incoming inventory by cross-referencing product to packing slips, assisted in stocking product on the sales floor.

9. Ladders

Here's how asset protection associates use ladders:
  • Check fire exit doors, fire extinguishers, ladders, etc.

10. Team Work

Here's how asset protection associates use team work:
  • Team work,excellent work ethic.
  • Cultivate partnership with local police and develop excellent team work with store employees to better protect store assets.

11. Criminal Justice

Here's how asset protection associates use criminal justice:
  • Complete investigation and related reports including involvement with police agencies and the criminal justice system, e.g.
  • Work's as a liaison between the store and the criminal justice community.

12. Basic Math

Here's how asset protection associates use basic math:
  • Read, write, perform basic mathematical computations, and comprehend instructions.

13. Security Risks

Here's how asset protection associates use security risks:
  • Monitored facility for signs of potential security risks.
  • Watched for and recognized security risks and thefts, and found ways to prevent and handle future situations.

14. Safety Issues

Safety issues entail any report, occurrence, violation, or action that could lead to a negative impact on the physical well-being of a person, product, or environment.

Here's how asset protection associates use safety issues:
  • Identify facility safety issues and potential hazards.
  • Communicate with management about safety issues.

15. Pallets

Here's how asset protection associates use pallets:
  • Used a pallet jack to assist with the lifting and moving of heavier items.
  • Licensed fork lift driver, slip sheet truck driver and pallet jack driver.
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List of asset protection associate skills to add to your resume

Asset protection associate skills

The most important skills for an asset protection associate resume and required skills for an asset protection associate to have include:

  • Customer Service
  • Loss Prevention
  • Store Management
  • CCTV
  • Compliance Issues
  • Local Law Enforcement
  • Internal Investigations
  • Sales Floor
  • Ladders
  • Team Work
  • Criminal Justice
  • Basic Math
  • Security Risks
  • Safety Issues
  • Pallets
  • Patrol
  • EAS
  • Customer Accidents
  • Crisis Events
  • Store Associates
  • Store Safety
  • Video Surveillance
  • Safety Standards
  • Apprehend Shoplifters
  • Inventory Control
  • Cctv Monitoring
  • APA
  • Physical Security
  • Safety Procedures
  • Profitable Environment
  • Apis
  • Property Damage
  • Security Systems
  • Law Enforcement Agencies
  • Security Cameras
  • Safety Hazards
  • Risk Management
  • Ratchets
  • Groceries
  • Surveillance Equipment
  • Emergency Situations
  • Incident Reports
  • Metal Detectors
  • Discounted Cash Flow
  • Financial Losses
  • Court Proceedings
  • Multi-Asset
  • Circuit Television
  • Hazmat
  • Local Authorities

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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