Asset protection lead job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/back-up care assistance Team member discount Development programs for advancement and career growth

Please review the job profile below and apply today!

Collaborates with the Market Asset Protection Manager and Store Leadership to support a culture of shrink prevention through operational excellence, theft controls and people development, along with a culture of safety with 200% accountability. Oversees and ensures the effectiveness of Asset Protection shrink prevention initiatives, company directives and safety efforts to maintain an open environment of integrity and excellence.
.
What You'll be Doing:
Manages leadership of the Asset Protection team including hiring, performance reviews, providing timely feedback, scheduling within budget standards and overall performance as it aligns to company programs and initiatives.Manages and participates in investigations of internal/external losses and criminal acts and ensures store wide execution of deterrence methods, including merchandise protection, by teaching, training and providing consistent follow up to store leadership.Serves as a permanent member of the store's Safety Committee team and promotes the 200% safety accountability expectation.Conducts safety auditing to identify any unsafe conditions and behavior, then determine and implement strategies to remedy any concerns.Ensures physical security of assigned unit, e.g. AP technology, fire protection system and associated alarms are operational, key control is properly maintained, doors are locked when designated by policy and staff is appropriately trained.Develops and implements strategies related to store's shrink plans and ensures that Asset Protection goals are accomplished.Maintains professional company standards within the Asset Protection office as it serves for a point of contact with outside/third party authorities.Reviews financial reports and area specific processes to determine root cause analysis of issues identified and partners with store leadership to assist with resolutions.Conducts pre and post inventory assessments and analysis.Attend, participate and present at store meetings, new team member orientation and department specific meetings with Asset Protection related topics.This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring With You (Qualifications):
High School Diploma required.Bachelor's degree or equivalent work experience preferred.1 - 2 years of retail experience.1 - 2 years of investigative experience preferred.1 - 2 years of supervisory experience preferred.Ability to think strategically and make discretionary recommendations and decisions.Ability to proficiently delegate tasks to ensure completion at multiple units.Ability to prioritize time to achieve the greatest positive impact to the organization.Utilizes effective leadership skills to remotely lead asset protection teams even while not on the premises.Proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint).Ability to analyze financial reporting tools including Shrink, P/L statements, Risk Assessments and Exception reports.Strong investigative skills/techniques.Skilled in interviewing and interrogations tactics (Wicklander preferred).Understanding of the criminal and civil justice system (e.g. local, state, federal, and regulatory, etc.).Understanding of Organized Retail Crime.Understanding of retail operations (e.g. cash office, receiving, pharmacy operations) and product protection strategies.
.
.

Summary: The Asset Protection Coordinator ("APC") is primarily responsible for preventing and deterring theft and limiting the loss of Company assets/products in the store(s) to which he or she is assigned, through provision of attentive customer service and the effective implementation of other loss prevention programs and strategies. While the APC reports directly to a Store Manager ("SM"), he or she will also work closely with the Asset Protection and Analytics Department to understand and implement loss prevention programs and strategies with the assigned store(s). The APC also gathers information and provides feedback about theft and loss within the store(s), and suggests changes to improve the effectiveness of the Company's loss prevention programs and strategies. This is not a covert/undercover position; the APC wears a CVS uniform to be immediately identifiable as a CVS colleague. Essential Functions: • Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests. • Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products. Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected. Does not apprehend suspected shoplifters. • Contributes to the execution of Store Shrink Action Plan through execution and follow-up of internal, external, and operations components of the plan. • Inspects high-risk categories and assets/products regularly to detect and deter theft activity. • Ensures use of approved asset/product protection equipment and the security labeling program. • Conducts colleague and vendor bag checks per company guidelines. • Prepares reports as requested by management, including reports of theft incidents, as well as other significant events and activities related to loss prevention. Document the completion of projects, tasks and incidents through daily and/or weekly reports, as requested by management.
Pay Range

The typical pay range for this role is:

Minimum: 16.04

Maximum: 22.00

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

· Physical abilities to support the essential functions of the role as listed above, such as able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and conduct effective loss prevention monitoring. · Able to stoop, knell or crouch, and able to reach or grasp objects, including objects on lower shelves. Able to perform duties requiring manual dexterity, including but not limited to: applying security tags, and using keys to open and close locks. · Excellent observational skills and able to recall and describe detailed facts. Able to see and hear in order to perform observational duties, including but not limited to: reading small print on labels, tags or containers. · Able to engage and communicate well with customers and provide excellent customer service. · Able to communicate effectively, both verbally and in writing. Able to prepare and submit reports to management as requested. · Able to communicate effectively with both direct manager, the SM, and the Asset Protection team. · Work a flexible schedule that will include nights and weekends. · Able to drive or travel between stores during the work day if assigned to multiple stores.

Preferred Qualifications

Possess at least one (1) year experience in a customer-facing role within CVS Pharmacy or in a similar retail work environment or customer service setting.

Education

High School diploma or equivalent preferred but not required.

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

The Biosimilars Pharmaceutical Operations & Technology (PO&T) Asset Leader is a member of the Asset Development & Portfolio Management (ADPM) team which provides cross-functional leadership across PO&T's line functions for Biogen's assets. The Biosimilars PO&T Asset Leader is responsible for end-to-end asset leadership including asset strategy, development, supply, and life cycle management planning for both commercial and pipeline programs (early & late stage) as well as Asset review through BD opportunities.
What You'll Do

Serve as the PO&T “asset owner” with accountability for delivering a 5-year PO&T Asset Strategy, maintenance of an 18-month rolling Tactical Plan, monitoring key program risks and development of risk mitigation plans

Lead the cross-functional PO&T Asset Team (i.e., including representatives from each PO&T Line Function) in the development of and delivery on the PO&T Asset Strategy & Tactical Plan

Serve as PO&T's representative on the R&D Program teams and PDC teams; acts as an influencer and liaison between R&D, Commercial and PO&T in support on asset(s).

Proactively manage the Asset Strategy and resource balance with other disease area assets and line function priorities in consultation with the PO&T Governance Committee. Ensure alignment and accountability of PO&T Line Functions for providing support for their needs balanced with the needs of the Asset Strategy.

Monitor asset-related impacts on the P&L and collaborate with the PO&T Line Functions to develop tactics to improve them. Develop business cases for key Asset initiatives and secure management endorsement at the PO&T Governance Committee.

Lead the review and evaluation of potential assets through external BD opportunities by coordinating with other PO&T line functions for end-to-end assessment of technological fit and feasibility with Biogen platforms.

Who You Are

You are a dynamic matrix leader with extensive depth and breathe in the innovator drug development space with proven ability to drive effective collaborations and strong partnerships across an organization. You are results driven and passionate about solving critical scientific and business challenges and have a proven experience in developing high performing teams.