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Working As An Asset Protection Manager

  • $90,000

    Average Salary

What Does An Asset Protection Manager Do At Mattel

* Be an advocate for safety to ensure the safety of all American Girl customers and employees while on store premises
* Prevent the loss of company assets by being alert and identifying suspicious internal or external activities
* Provide customer service in a positive, friendly and professional business atmosphere
* Ability to build and maintain strong relationships with others
* Provide training and leadership for the LP team developing leaders of the future
* Attend and complete First-aid, CPR, AED certifications as scheduled
* Provide timely assistance; follow up, resolution and communication to both internal and external customer concerns.
* Demonstrate an awareness, understanding and support of all company, store and department policies, procedures and guidelines
* Be able to prioritize multiple tasks/activities at one time
* Maintain confidentiality with all matters at all times
* Experience, Education & Skills
* High School Graduate/General Education Degree (GED); BA/BS degree preferred
* to 5 years’ experience in Retail Loss Prevention plus previous Retail Management Experience preferred
* Working knowledge of Microsoft Word, Excel and Outlook Software programs
* Working knowledge of LP/AP related tools such as CCTV, Network Client, and exception based reporting systems.
* Outstanding verbal and written communication skills are essential
* Able to be firm and courteous when giving instructions
* Must be willing to work a flexible retail schedule, including nights, weekends and off hours
* Wicklander and Zulawski certification preferred
* State specific license if applicable
* About Us

What Does An Asset Protection Manager Do At Home Depot

* Review and analyze store shrink performance; identify associate behaviors and/or operational issues through exception based reporting and CCTV that may cause shrink; identify trends; make recommendations for improvement; teach, train and coach associates to effectively handle opportunities; monitor corrective action.
* Identify and successfully investigate matters of internal dishonesty and Organized Retail Crime (
* ORC** ) investigations throughout the district.
* Conduct internal theft investigations and interviews in partnership with Human Resources and CIT.
* Prepare detailed and accurate reports in a timely manner.
* Monitor criminal cases, appear in court and testify as warranted.
* Follow up, support and resolve safety, environmental and regulatory issues as assigned by the District Operations Manager.
* Assist in supporting safety awareness and compliance in stores, including assistance with Workers' Compensation and General Liabilityclaim process.
* Use data to identify trends that may lead to accidents and make recommendations for process changes or improvements.
* Assist with the development and retention of hourly AP and Ops associates, in addition to all store associates.
* Position reports to Regional Director, Operations.
* May be accountable for the direct supervision of the work activities of others.
* In addition to personnel issues
* including selection, termination, performance appraisal and professional development of subordinates

What Does An Asset Protection Manager Do At Advance Auto Parts

* The Regional Asset Protection Manager will be considered an expert in controlling the following risk related exposures and their costs: Worker Compensation, Claim Prevention, Team Member Worker Compensation, Return To Work programs, Casualty/ General Liability Claim Prevention, Property Claim, Prevention, Inventory Shrinkage (causes and solutions), Cash Variance Loss (policies and procedures), Bad Check Loss (tendered and collected), Security Services Management, Life Safety Environmental Issues, and Team Member Integrity.
* The ability to communicate verbally and in writing to all levels of the company is critical to success of this role.
* Formal and informal presentations to small and large groups are expected.
* All communications will establish and convey an expectation of Best Practices within all areas of responsibility.
* This position will provide input for all risk related Standard Operating Procedures (Sops), as may be required.
* The ability to motivate and train Advance Auto Parts Team Members is an absolute and essential function of this position.
* The role of teacher, trainer, and mentor cannot be overemphasized.
* This position requires PC knowledge and familiarity with Word, Excel, and PowerPoint type software programs.
* The ability to quickly learn and use job specific computer programs such as Hyperion Financial, Proact, LPMS, and AS400 is required.
* The ability to analyze trends and present solutions is paramount to success in this position.
* Assist in the development, implementation, and revision of company Best Practices and standard operating procedures, (Sops).
* Complete thorough Audits of Store Operations which includes verifying timeliness and accuracy of all bank deposits; insuring that all refunds are completed in accordance with company policy, and are legitimate; and verifying that all Team Members are adhering to all corporate policies and procedures.
* Conduct a thorough examination of designated administrative paperwork that has been generated by the store staff during the normal course of business, as part of the audit process.
* This examination will include, but may not be limited to information contained on the Audit Report, Profit and Loss Statements, Shrinkage reports, accident trend reports, and all exception reports as generated by the Corporate Office.
* Complete preliminary investigations as necessary, and in designated instances, conducts a complete investigation.
* This function will depend on individual capabilities as determined by the Director, Asset Protection.
* In these situations, it is the responsibility of the Asset Protection Manager to maintain communication with the Director, Asset Protection prior to, during, and upon completion of all cases assigned.
* In addition, coordination with the local law enforcement authorities, to include all facets of the criminal justice system, may be necessary.
* Conduct interviews of company store personnel during the course of an audit and/or investigation, to insure that company policies are not only known, but are being followed.
* All plans for correction and follow-up are coordinated and communicated through the District Manager, Regional Vice President and the Director, Asset Protection.
* Identifies causes of shrinkage in stores and coordinates corrective measures and recommendations with the Store Manager, Division Manager, Regional Vice President and the Director, Asset Protection for appropriate action and follow-up.
* Complete and forwards to the appropriate designated management personnel, copies of all completed audits, and/or investigations.
* Assist the Director, Asset Protection in overseeing the above operational functions for the Distribution Centers and PDQs within the area assigned.
* Coordinates and assists in periodic truck shipment audits and verifications, as needed.
* Ensure that an effective Robbery Prevention Plan is instituted and maintained within given areas of responsibility

What Does An Asset Protection Manager Do At Kmart

* Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned store(s)
* Conducts assessments of Loss Prevention and operational performance that impacts shortage control.
* Actively works with store team(s) in the development and implementation of action plans (shrink and safety) to improve performance
* Analyzes key Loss Prevention metrics, creates strategic action plans to mitigate low performing areas and deploy resources appropriatelyMaintains knowledge in the areas of safety, food safety, Occupational Safety and Health Administration (OSHA), and environmental programs, and ensures implementation and compliance in the assigned storesConducts safety and food safety inspections on a regular basis, ensures timely and accurate reporting of results, and assists in the development and implementation of corrective actionsRecruits, hires, trains, and supervises Loss Prevention Associates within the assigned storesEnsures accurate and timely report writing, record keeping, and retention of evidenceEnsures the proper operation and repairs of alarm, Electronic Article Surveillance, and Closed Circuit Television equipmentDevelops store specific strategies to educate and motivate store associates to achieve shrink, worker's compensation, and general liability goalsWorks as a liaison between the stores and the criminal justice communityDemonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher levelManages and ensures reporting of critical incidents in assigned area(s) of responsibilityDevelops plans and engages in oversight of required inventories and audits in order to control costs and shrinkageAdvocates to ensure that customers and associates have a safe environment in which to shop and work (OSHA requirements and general liability adherence)Provides high quality service for internal and external customers; commits to meet customer expectationsEnsures compliance with merchandise protection standards to enhance the customer shopping experience.
* Suggests new methods and practices to improve merchandise protection devices and strategies
* Works with the store teams to identify and react to out of stocks and known stolen dataInfluences stores operations leadership to continuously enhance performance of shrink and safetyDrives Loss Prevention plans and projects using common tools, processes, and language (Loss Prevention Portal, Loss Prevention Metrics, Shrink and Safety results)Builds a strong bench of talent to develop people for internal promotion (i.e., Loss Prevention Certification Program)Makes recommendation and provides communication to influence others in situations where he/she has no direct authorityPerforms supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associatesModels organization/culture values personally; has personal credibility and high integrityUses a disciplined, systematic approach to develop, document, and continuously improve upon processesSeeks and suggests better ways of getting the job done and learns from both successes and failuresMeets departmental goals and objectivesTakes personal accountability for own work and maintains high personal standardsWorks effectively under pressure, adapts well to, and supports change while balancing multiple, sometimes conflicting prioritiesProvides first person coaching on the development of action plans based on Loss Prevention metricsCollaborates with operations business partners to provide feedback on results such as Point of Sale activity, refund management, inventory results, and other key performance indicators (KPI) to improve metrics and control costsCollaborates with operational business partners breaking down and critically analyzing problems, issues and opportunities to find root causes and develops rationale for decisionsCollaborates with team members and other stakeholders

What Does An Asset Protection Manager Do At Rite Aid Corporation

* Implement proactive company strategies to reduce shrink in the retail stores; ensure Asset Protection activities within the district(s) are consistent with the company's goals and initiatives.
* Conduct internal investigations and interviews targeting associate theft, fraud and procedural errors of drugs, cash, merchandise or other company assets.
* Assist business partners in the planning, development and execution of district(s) business plans and profit/loss results.
* Identify and communicate shrink, risk, compliance, food safety, threats and other business related issues to business partners and work together to develop actions to address issues through active managerial controls.
* Analyze retail exception tools and programs (EBR, POS Synchronization, Inventory Build, etc.) to identify issues, conduct investigations and make a decision on best course of action to resolve identified issues.
* Perform store safety, OSHA, cash variance, lottery, hazmat, Anti
* Money Laundering (AML), Food Safety & Sanitation, controlled substance, and other audits as directed by company or Divisional Asset Protection Director.
* Conduct inventory preparation walk-thru and audit inventory process as directed by company and Divisional Asset Protection Director.      
* Investigate reported cases via case management program including policy violations, theft, fraud, diversions, privacy, HIPAA, violence, etc. as well as other leads.
* Maintain and update all case information within the case management program.
* Perform Shrink Visit Guide audits and develop action plans with the store manager and business partners to ensure that stores are executing company policies and programs.
* Conduct store visits with business partners and where applicable review daily responsibilities of Asset Protection Agents and/or outside agencies.
* Conduct profit enhancement meetings to review shrink results, Product Protection, Replenishment & BackRoom Disciplines, Back door Seal, Quantity Control, G
* E.T., Bagcheck program, Guardianship, Vendor Control programs and new initiatives as they relate to company initiatives.
* Oversee use of all Asset Protection tools, technology & programs including Product Protection Devices, CCTV, Quantity Control, EAS, core and alarm passcodes, safe combinations, security passwords, and other security control changes when necessary or as directed by Divisional Asset Protection Director.
* Hire and train of Asset Protection Agent(s) for the district and coordinate the review of outside agencies as applicable.
* Manage APA and Guard Agencies payroll and related expenses.
* Act as a liaison between the company and various government agencies, i.e testifying in court or other legal proceedings.
* Attend business related seminars, conferences, training classes and workshops, etc.
* Supervisory Responsibilities
* The Asset Protection District Manager directly supervises Asset Protection Agents and carries out supervisory responsibilities in accordance with Rite Aid policies and applicable laws.
* Responsibilities of the Asset Protection District Manager include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints.
* All duties described in this document are to be performed in keeping with the core values and service attributes consistent with the Rite Aid brand and strategy

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Top Skills for An Asset Protection Manager

  1. Safety Program
  2. External Theft
  3. Loss Prevention
You can check out examples of real life uses of top skills on resumes here:
  • Orchestrated shrink reduction, safety programs, logistics and internal/external/Organized Retail Crime investigations within 30 locations in 4 states.
  • Create associate awareness for shrink issues related to internal and external theft, operational deficiencies, physical security and safety.
  • Accredited for analyzing Loss Prevention development and implementation of Loss Prevention programs by modification and improvement of existing programs.
  • Experienced in proper CCTV (close circuit) usage throughout facility to monitor facility, interior/exterior, and internal/external suspicious behaviors.
  • Monitored and audited store operations to ensure compliance of company policies and procedures.

Asset Protection Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,701 Asset Protection Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Asset Protection Manager Resume

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Asset Protection Manager Demographics










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Black or African American





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Asset Protection Manager Education


Kaplan University


American University


Colorado Technical University


Community College of the Air Force


University of Alabama


Ashford University


Florida State University


University of Cincinnati


Auburn University


Arizona State University


John Jay College of Criminal Justice of the City University of New York


University of Louisville


Sam Houston State University


Towson University


Indiana State University


University of North Texas


Western Illinois University


Chicago State University


Ohio State University


Pennsylvania State University

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Criminal Justice




General Studies






Political Science


Liberal Arts


Law Enforcement






















Computer Science



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Asset Protection Manager Videos

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Updated May 18, 2020