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Top 50 Asset Protection Manager Skills

Below we've compiled a list of the most important skills for an Asset Protection Manager. We ranked the top skills based on the percentage of Asset Protection Manager resumes they appeared on. For example, 17.5% of Asset Protection Manager resumes contained Safety Program as a skill. Let's find out what skills an Asset Protection Manager actually needs in order to be successful in the workplace.

These are the most important skills for an Asset Protection Manager:

1. Safety Program

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high Demand
Here's how Safety Program is used in Asset Protection Manager jobs:
  • Coordinated, implemented, and managed ongoing Safety Programs to meet and exceed regulatory compliance requirements.
  • Execute safety programs to minimize incidents frequency and severity to achieve company assigned goals.
  • Sustain healthy store operations by employing loss prevention and safety programs including fraud mitigation.
  • Achieved a significant reduction in accidents and injuries by introducing behavior-based safety programs.
  • Developed and implemented Loss Prevention and behavior based Safety programs.
  • Assisted corporate asset protection team on creating and implementing a safety program for unloading DC deliveries for the Christmas Tree Shoppes.
  • Monitor Safety and risk control within facility by ensuring an effective safety program is in place; supervising the safety team.
  • Conduct facility audits to ensure compliance with the facilities Safety Program and detect existing or potential incident and health hazards.
  • Managed portions of the safety program, OSHA reporting, supply chain exposures, and business continuity plans.
  • Manage, supervise, and develop facility and market training and execution of asset protection and safety programs.
  • Oversee shrink and safety programs and work with salaried and hourly associates to help reduce losses.
  • Monitored safety and risk controls to ensure an effective safety program was in place.
  • Manage loss prevention, physical security and safety programs for two distribution centers.
  • Directed the security operation as well as safety program of the store.
  • Partner with operations to execute safety programs in the building.
  • Implement and monitor all safety programs throughout the district.
  • Manage the Safety program for the assigned store.
  • Manage the Shrink and Safety programs.
  • Ensured radiological safety programs were in compliance with federal and state standards and regulations.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs. "

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2. External Theft

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high Demand
Here's how External Theft is used in Asset Protection Manager jobs:
  • Create associate awareness for shrink issues related to internal and external theft, operational deficiencies, physical security and safety.
  • Conducted internal and external theft investigations.
  • Minimized external theft/fraud by apprehending offenders.
  • Initiated investigations to identify any internal or external theft and fraud cases, while maintaining a high level of confidentiality.
  • Stock Shortage Reduction * Internal and External theft resolution * Hire, train, and supervise Assets Protection Team Members
  • Work with management and other Associates to ensure measures are in place to deter internal and external theft.
  • Train and assist the loss prevention staff in developing and concluding internal and external theft investigations.
  • Investigate internal and external theft for two stores totaling $50 million in sales.
  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Drive execution of the Company's internal and external theft and fraud strategy.
  • Hired and supervised Asset Protection Associates who were responsible For external theft response.
  • Assist my team in the detention and processing of external theft suspects.
  • Conduct Internal and External theft investigations; partner with Human Resources.
  • Oversee and direct protocols for external theft and internal investigations.
  • Initiated, investigated and resolved internal and external theft cases.
  • Identify internal and external theft and fraud related issues.
  • Investigate and resolve issues of internal and external theft.
  • Maintained surveillance on all internal and external theft.
  • Manage all internal & external theft investigations.
  • Develop internal and external theft cases.

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20 External Theft Jobs

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3. Loss Prevention

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high Demand
Here's how Loss Prevention is used in Asset Protection Manager jobs:
  • Enforced company standards and participated in loss prevention and safety programs.
  • Evaluate loss prevention programs for achievement of maximum desired results.
  • Serve as Project Manager for key loss prevention/safety initiatives.
  • Supervised loss prevention and safety programs in 12 clubs throughout N.J. N.Y. and PA with annual sales of 800 million dollars.
  • Led the Loss Prevention program for 9-12 stores generating more than $600 million in annual sales employing 2500 people.
  • Serve as single point of contact for all SHC business units and store formats for loss prevention needs.
  • Performed Loss Prevention Operational Audits to measure controls at store level and provide solutions to Safety Focus stores.
  • Assess all aspects of Loss Prevention working with management team to develop plans to minimize all shrink.
  • Partnered with store management and the Regional Asset Protection Manager to meet strategic loss prevention objectives.
  • Scheduled and led weekly store meetings for all employees, on Safety and Loss Prevention.
  • Interviewed, hired, trained, and nurtured loss prevention staff including disciplinary documentation.
  • Recruited and trained Loss Prevention Associates Leads and accountable for certifications of assigned stores.
  • Conduct quarterly assessments, evaluated controls in loss prevention, safety and fraud controls.
  • Managed a team of loss prevention agents, Oversaw employee safety program.
  • Directed and managed loss prevention activities in a 20 store region.
  • Educate store team on all aspects of loss prevention and safety.
  • Direct work of contract security officers or other loss prevention agents.
  • Checked all reports written by loss prevention associates.
  • Trained new loss prevention associates.
  • Started selling shoes in Montebello and later became a loss prevention employee.

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26 Loss Prevention Jobs

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4. Cctv

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high Demand
Here's how Cctv is used in Asset Protection Manager jobs:
  • Review and analyze store shrink performance, identify associate behaviors and/or operational issues through exception-based reporting and CCTV.
  • Investigated monetary and paper shortages/overages and located funds/merchandise stolen by customers/associates, using accounting skills and CCTV skills.
  • Investigate internal and external theft through use of systems and surveillance, including CCTV and comprehensive reporting software.
  • Conduct video and floor surveillance on subjects (Analog CCTV, Floor Surveillance).
  • Ensured the proper operation and repairs of alarm, EAS and CCTV equipment.
  • Source, plan and manage installation and maintenance of CCTV and network connectivity.
  • Monitor where our shrink was coming from, watching CCTV security cameras.
  • Utilize the CCTV system to follow up on LP investigations.
  • Operated and installed CCTV equipment in 5 stores.
  • Install and monitor cameras for CCTV System.
  • Install and maintain all CCTV equipment.
  • Monitored the entire facility using CCTV.
  • Operated and maintained CCTV equipment.
  • Review and install CCTV System.
  • Monitor and operate CCTV cameras.
  • Monitored the entire facility using CCTV and served as the primary contact for coordination with law enforcement and governmental agencies.
  • Developed shortage strategies for responsible locations Installation of all types of CCTV/ LP equipment.
  • Performed inspection of site security, acquired and evaluated various CCTV equipments.
  • Utilized CCTV system and reports to maximize internal and external apprehensions.
  • Crane operator certified Live CCTV instalation and trainer, Heavy wheel operator.

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5. Company Policies

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high Demand
Here's how Company Policies is used in Asset Protection Manager jobs:
  • Monitored and audited store operations to ensure compliance of company policies and procedures.
  • Examined cameras to confirm employee compliance with safety regulations and company policies.
  • Initiate investigations to resolve violations of company policies and criminal activity.
  • Identify and report any violations of company policies to Operations Manager.
  • Conducted interviews and investigations of associates in violation of company policies.
  • Trained supported and modeled Logistics and company policies and procedures.
  • Managed work according to company policies and security programs.
  • Follow company policies on apprehending and prosecuting theft.
  • Ensured all associates followed company policies and procedures.
  • Ensured compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Conduct audits to ensure location is in compliance with state/federal guidelines, as well as company policies.
  • Detect, deter, investigate, and resolve violations of company policies and criminal activity.
  • Terminated employees throughout the facility for theft or for violation of company policies.
  • Partner with IT Department to ensure company policies and procedures maintain PCI compliance.
  • Perform as a store executive and ensure adherence to company policies.
  • Oversee 15 stores and educate employees on company policies and procedures.
  • Visit stores to ensure compliance with company policies and procedures.
  • Hire and train Asset Protection Detectives on company policies.
  • Adhere to all Company policies governing apprehensions.
  • Trained field managers, DM, HRDM, PDM, and APDM, in asset protection and company policies.

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82 Company Policies Jobs

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6. Company Assets

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high Demand
Here's how Company Assets is used in Asset Protection Manager jobs:
  • Investigated evidence of unlawful activity or activity contrary to policy or procedure relating to the security of company assets.
  • Analyzed, revised and initiated comprehensive Security/Safety procedures to protect employee and company assets from internal and external resources.
  • Counseled management on how to cut spending/reduce loss without compromising the safety and security of company assets.
  • Collected and organized all surveillance data and information to protect company assets.
  • Protect all company assets; report all suspicious or criminal activity to Store Manager or Market Asset Protection Manger.
  • Evaluate Club trends to reduce loss of company assets caused by accidents, theft, and inventory management.
  • Protected company assets from shrink through internal and external theft as well as back office paperwork/billing errors.
  • Enhanced profits and customer service through protecting company assets while creating a safe and ethical environment.
  • Protected all company assets, through awareness, communication, deterrence, prevention and apprehensions.
  • Prevented shoplifting incidents of Company assets, as set forth in Company prevention guidelines.
  • Mitigated loss of company assets and property from criminal activities and acts of fraud.
  • Protect company assets through the use of closed circuit television.
  • Prevent loss/shrink of all company assets from theft and misuse.
  • Protect company assets, monitor shrink, safety and compliance.
  • Risk management, develop leaders to protect company assets.
  • Provide a proactive approach to protect company assets.
  • Protected company assets in a 300,000 sq.
  • Maintained the safety of company assets.
  • Protect company assets thru analysis of detailed company invoice reports and CCTV monitoring.
  • Monitor Company assets by completing monthly and quarterly audits in the shrinkage reduction, Quality Assurance, and Risk Control areas.

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19 Company Assets Jobs

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7. Osha

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high Demand
Here's how Osha is used in Asset Protection Manager jobs:
  • Conducted OSHA audits to identify physical and safety improvement procedures for better safety and security of employees and company customers.
  • Managed/inspected/tested all fire protection systems for OSHA and NFPA requirements
  • Make sure the building stayed in Compliance with everything, along with Safety and Food Safety with OSHA and Eco-lab standards.
  • Follow up on OSHA visits to ensure store is running properly, as well as health inspections in the fresh areas.
  • Managed OSHA Logs pertaining to accidents report based upon investigation of accurately reporting accident(s) and injuries listed.
  • Conduct annual HIPAA and OSHA audits to monitor and assist the stores in staying within compliance of regulations.
  • Inspect stores for potential safety issues concerning hazardous waste storage procedures and labor related policies pertaining to OSHA.
  • Trained all employees on all OSHA Safety laws and the Department of Environmental Protection Agency safety laws.
  • Assisted with cash audits, human resources, OSHA and company/customer safety compliance documentation.
  • Owned and developed safety plans at District/Store level in line with OSHA regulations.
  • Audited documents and procedures while maintaining OSHA / FSA/ EPA laws and regulations.
  • Improved OSHA record from 6.65 to current 1.06 through training and coaching.
  • Monitor compliance with safety, security policies, OSHA and company standards.
  • Drive and enforce all safety programs to ensure OSHA compliance.
  • Assist with OSHA investigations as well as other safety programs.
  • Complete weekly safety checks to ensure OSHA compliance.
  • Conduct OSHA training for new Contractors coming into the facility to ensure compliance is maintained.
  • Conduct food safety & osha related customer safety training plus audits.
  • Reduced the number of incidents and OSHA recordable incidents.
  • Improved safety district-wide reducing OSHA recordable frequency rate from 4.57 to 3.66 in one year achieving 27% above goal.

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8. Retail Store

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high Demand
Here's how Retail Store is used in Asset Protection Manager jobs:
  • Directed extensive physical security review of all retail stores and presented recommendations including ROI analysis to senior management.
  • Motivated Assets Protection Manager familiar with the stringent security measures necessary for policing a retail store.
  • Minimized shoplifting in retail stores through implementation of maximum security.
  • Developed Asset Protection and Safety initiatives for 21 Retail Stores and other divisions including, Document Destruction, Recycling, e-commerce.
  • Manage the execution of the Asset Protection programs and leveraging of the AP scoreboard for the Elk Grove retail stores.
  • Protect assigned retail store from loss due to operational breakdowns, internal and, external shrink factors.
  • Oversee retail store to improve internal controls, reduce opportunity for shrink and increase gross profit.
  • Manage asset protection initiatives related to compliance and performance for 35 retail stores and pharmacy operations.
  • Established Asset Protection priorities in a retail store with sales exceeding $50 million annually.
  • Oversee seven retail stores, thirteen donation centers, and one warehouse for loss.
  • Inventory shrink reduction efforts to minimize bottom line loss in two retail stores.
  • Manage the security operations of 15 retail stores ($117 Million).
  • Retail store chain Asset Protection.
  • Manage customerservice between the Distribution Center and the 100 plus retail stores.

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9. Law Enforcement

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high Demand
Here's how Law Enforcement is used in Asset Protection Manager jobs:
  • Maintained effective relationship with law enforcement agencies, and represented company in court proceedings related to apprehensions.
  • Develop effective relationships with law enforcement, managers and the community
  • Assist law enforcement in ongoing investigations with company involvement.
  • Developed relationships with law enforcement.
  • Worked with local city, Parrish, and state law enforcement agencies on internal and external theft investigations.
  • Participate in ORC meetings attended by retailers, law enforcement and Federal agencies on a monthly basis.
  • Establish and maintain partnerships with store associates, management staff, and local law enforcement and judicial representatives
  • Coordinate investigations and emergency management plans with local, state, and federal law enforcement agencies.
  • Collaborate with law enforcement to investigate and solve external theft and fraud cases.
  • Reported accidents and incidents to law enforcement and sears holdings claims center.
  • Network with local law enforcement, mall management and legal council.
  • Partner with local law enforcement on external and internal theft monthly.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Partner with law enforcement, prosecutors and other government officials.
  • Partner with local, state and law enforcement agencies.
  • Apprehended suspects and released them to law enforcement authorities.
  • Worked with local law enforcement processing criminal cases.
  • Company liaison between law enforcement and outside agencies.
  • Work with local law enforcement with proper prosecution.
  • Work with local law enforcement agencies " buy & bust ' program & organized retail crime prevention.

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10 Law Enforcement Jobs

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10. Safety Audits

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high Demand
Here's how Safety Audits is used in Asset Protection Manager jobs:
  • Conducted visits and various Security Safety audits to ensure compliance with company policies and procedures.
  • Perform operational and safety audits at assigned stores to identify and reduce liability.
  • Conducted physical security audits, operational audits and safety audits.
  • Directed and conducted safety audits and inspections.
  • Conduct audit process compliant reviews and complete follow up as needed on food safety audits in the warehouse.
  • Directed loss prevention audit programs including target store audits, maintenance audits, and safety audits.
  • Conducted store visits and audits to help team drive profitable results along with fleet safety audits.
  • Direct and indirect supervision of, Safety Audits, Loss Prevention Programs, and incident reporting.
  • Conduct Safety Audits to ensure store is in compilation to Company standards and OSHA regulations.
  • Coordinated and conducted monthly shortage & safety audits to ensure compliance with company standards.
  • Support reduction of general liability/workman's comp claims through safety audits and training.
  • Reduced general liability claims by 70% through safety audits and training.
  • Conducted Automotive Parts Group Shrink and Safety audits for 22 locations.
  • Complete safety audits to ensure that all stores are OSHA complainant.
  • Conducted weekly safety audits to ensure a safe environment to work.
  • Conduct safety audits to ensure the store is in compliance.
  • Reduced the liability claims through safety audits and training.
  • Conduct operational, financial, and safety audits.
  • Conduct audits of financial banking deposits * Conduct weekly loss prevention & safety audits.
  • Performed operational and safety audits throughout the district ( 9 stores).

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11. Customer Service

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high Demand
Here's how Customer Service is used in Asset Protection Manager jobs:
  • Delivered comprehensive training to store associates regarding merchandise protection, information security, theft, safety, and customer service.
  • Organized Retail Crime and General Liability investigation proficient; extensive experienced in Customer Service and Operations Management.
  • Provide consistent training and development to provide exceptional customer service as required by client expectations.
  • Monitored associate performance on phones, and ensured every associate had proper customer service training.
  • Monitor customer service representative calls to further coach and develop overall performance.
  • Generated repeat business through exceptional customer service.
  • Developed and conducted the efforts of the Asset Protection Department to obtain an optimum level of protection while promoting customer service.
  • Provide excellent customer service to guests by answering questions, solving complaints, providing information and assisting with special requests.
  • Supported internal/external programs while being committed to the core values of customer service and the business.
  • Provided top customer service to all Target guests while assisting with cashiering and customer inquiries.
  • Teach, coach and train associates and supervisors on customer service and the customer experience.
  • Address any all member and customer service related issues with fair and consistent resolution.
  • Provide customer service by insuring a safe environment for customers as well as employees.
  • Monitor and evaluate phone skills and customer service of associates.
  • Provide customer service via telephone and in person.
  • Provided excellent customer service on a daily basis.
  • Manage a team of customer service representatives.
  • Provided excellent customer service to all Members.
  • Promoted and communicated the importance of delivering world class customer service to each and every customer daily.
  • Deal with any enquiries and complaints and monitor customer service Serve customers as needed Skills Used Team Work Communication Problem Solving

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10 Customer Service Jobs

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12. Ensure Compliance

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high Demand
Here's how Ensure Compliance is used in Asset Protection Manager jobs:
  • Review and analyze records, reports and documents to ensure compliance with Company operational expectations.
  • Conducted operational business walks to ensure compliance to company initiatives and high level visits.
  • Monitor department operations to ensure compliance with established rules and regulations.
  • Perform operational and internal audits to ensure compliance of policy.
  • Drive execution of the Company's internal and external theft and fraud strategy and ensure compliance with company standards and policies.
  • Specialized in risk assessment to ensure compliance to company policies by providing guidance to store personnel on detecting and preventing loss.
  • Lead loss prevention investigations; implement new safety programs, and direct audits to ensure compliance with regulatory agency visits.
  • Developed criteria to let contracts and made monthly visits to ensure compliance of all fire protection assets in storage.
  • Perform health, safety and fire inspections to ensure compliance with local, state and federal regulations.
  • Worked hand-in-hand with department managers to ensure compliance and company operational standards are in place.
  • Perform regular audits to ensure compliance with federal, state, local and internal regulations.
  • Drive execution of store safety programs and ensure compliance with company standards and policies.
  • Supervised over 280 employees to ensure compliance with company policies regarding asset protection.
  • Work to prevent accidents, capture and reduce shrink, also ensure compliance
  • Implemented shortage and safety strategies to ensure compliance of OSHA standards.
  • Conduct routine internal audits to ensure compliance rules are being followed.
  • Review incident reports to ensure compliance to loss prevention standards.
  • Administered OSHA programs and completed regular reviews to ensure compliance.
  • Detect and Investigate Internal theft Ensure compliance with Corporate Policies and Procedures Developed and implement Asset Protection Procedures.
  • Implement C-TPAT and Sarbanes Oxley procedures in the distribution centers and conduct quarterly audits to ensure compliance.

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13. Action Plans

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high Demand
Here's how Action Plans is used in Asset Protection Manager jobs:
  • Developed and implemented action plans to correct deficiencies while providing direction and guidance on executing Company programs and strategic initiatives.
  • Communicated effectively and provided insight and implemented action plans to obtain company initiatives minimizing loss and maximizing profits.
  • Identify potential shrink trends through data analysis and develop subsequent action plans to effectively manage shrink.
  • Develop and execute shortage action plans to decrease shortage and eliminate areas of vulnerability.
  • Log all incidents/injuries and compile accident statistics preparing monthly and quarterly action plans.
  • Developed store specific corrective action plans to enhance or improve program effectiveness.
  • Monitored associates and customer accidents in the store, implemented safety action plans quarterly to keep accident cost down.
  • Coach direct reports for success; Write evaluations and action plans for future plans and goal setting.
  • Coach Store Managers in asset protection team building with Core process's and shrink strategy action plans.
  • Analyze safety data/trends (internal and external) and assist in the development of corrective action plans.
  • Set goals and write action plans to attain those goals, while working to attain them.
  • Analyze shortage results to formulate and monitor store Shortage Prevention and Awareness Action Plans.
  • Create individualized action plans to reduce loss on a store by store basis.
  • Develop & implement action plans to correct any deficiencies at store level.
  • Work with management team to build action plans to prevent store loss.
  • Monitor and adjust Shrink Strategy Action plans to achieve goals.
  • Implement asset shortage action plans and procedures to control loss.
  • Monitored trends and developed action plans to address exceptions.
  • Analyze loss prevention activities and implement successful action plans.
  • create action plans on suggestions to correct issues based on experience and SHC job aids.

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2 Action Plans Jobs

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14. Criminal Investigations

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high Demand
Here's how Criminal Investigations is used in Asset Protection Manager jobs:
  • Interacted with local law enforcement regarding specific incidents and criminal investigations; gathered and provided evidence.
  • Handled employee and criminal investigations.
  • Assisted outside police departments with criminal investigations, and general customer service within the store.
  • Worked with local law enforcement and federa agencies on criminal investigations.

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15. Security Personnel

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Here's how Security Personnel is used in Asset Protection Manager jobs:
  • Networked with other oil and gas company security personnel to exchange non-proprietary intelligence information and best practices.
  • Prepared and presented crisis management plan to train security personnel on emergency procedures.
  • Directed actions of other security personnel and reviewed investigative activities and reports.
  • Selected, develop and retained outstanding Asset Protection and security personnel.
  • Hired, trained and supervised security personnel.
  • Managed scheduling, human resource functions, training, counseling, and performance review tasks for a team of security personnel.
  • Trained asset protection associates on best practice method of monitoring CCTV cameras and communicating to security personnel in the field.
  • Led the guard service supervisors, the off-duty police officers, and other contract security personnel.
  • Maintained database and hard files of training records for all Security personnel within assigned region.
  • Supervised a team of six (6) security personnel during a given shift.
  • Supervised 25 asset security personnel for Target Stores in Tucson AZ.
  • Led difficult task of outsourcing in-house security personnel to contract.
  • Scheduled and maintained case files and trained security personnel.
  • Managed a four person team of security personnel.
  • Supervised a team of 15 security personnel.
  • Managed security personnel / operations at remote locations in Norfolk Virginia and Chula Vista California.
  • Provided oversight of Plant Safety Committee, BBS Program, Emergency Response and plant security personnel.

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16. Inventory Control

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Here's how Inventory Control is used in Asset Protection Manager jobs:
  • Directed regional managers in safety, security, inventory control, transshipment accountability, incident reporting and investigations.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Conduct product protection audits and monitor inventory control to effectively reduce shrinkage.
  • Monitored compliance to safety regulations, inventory control procedures.
  • Managed inventory control from preparation to reconciliation.
  • Managed Programs: Inventory Control, Shrink Reduction, Safety Compliance, Fraud Investigations, Internal/External Theft, and Risk Management
  • Trained and executed a successful inventory control program to all market management that reduced the inventory loss by 12%.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Managed a team of associates responsible for security, inventory control, and safety.
  • Managed store programs, customer service, cash control and inventory control.
  • Facilitated New Hire, Shortage, Fraud, and Inventory Control Training.
  • Control shrink, and inventory control functions as designated by Store Operations.
  • Instructed store management in inventory control, shrink management and controls.
  • Inventory control of store merchandise.
  • Conducted internal investigations and interviews.Trained and coached associates and management in inventory control and safety.
  • Inventory Control Supervisor * Supervises associates in the area of responsibility by assigning duties.
  • Inventory Control Specialist Conduct internal investigations.
  • Ensured functional operability for alarms, Inventory Control Systems, locks and safety equipment for each store in assigned region.
  • Partnered with Inventory Control Manager and Inventory team to ensure low shrink and accurate inventories.
  • inventory controls and training thereby reducing unexplained loss of product by 30%.

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9 Inventory Control Jobs

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17. Sales Floor

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Here's how Sales Floor is used in Asset Protection Manager jobs:
  • Monitored and observed suspicious customer behavior on sales floor and initiated required apprehension policies
  • Conduct weekly inventory audits of sales floor and backroom accuracy with merchandise supervisors.
  • Conducted weekly shrink training and provided solutions to exceptions with Cashiers, Sales floor Associates, and Department Managers.
  • Preform inventory audits in order to maintain inventory accuracy on sales floor and back stock.
  • Developed and executed plans to decrease shrinkage from sales floor and backroom.
  • Performed daily theft mitigation by the use of CCTV sales floor surveillance.
  • Reorganized the sales floor to meet company demands.
  • Walk racetrack with managers to identify wins opportunities in regards to product presentation that is displayed on the sales floor.

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98 Sales Floor Jobs

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18. Electronic Article Surveillance

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Here's how Electronic Article Surveillance is used in Asset Protection Manager jobs:
  • Coordinated the installation and training of physical security devices such as closed circuit television, electronic article surveillance and alarms.
  • Directed loss prevention audit processes/programs, audits, and electronic article surveillance audits.
  • Maintained the use of Electronic Article Surveillance Systems and maintained CCTV Surveillance Equipment.

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19. Food Safety

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Here's how Food Safety is used in Asset Protection Manager jobs:
  • Publish and promote food safety initiatives with cross-functional management teams to accomplish key objectives.
  • Conduct weekly hazardous waste inspections along with food safety and sanitation safety compliance.
  • Assisted police with investigations into identity thefts and fraud Food Safety Shrink ControlDamage Control
  • Identify and communicate shrink, risk, compliance, food safety, threats and other business related issues to business partners.
  • Teach and train fresh area associates in critical areas of personal safety for associates and members including food safety.
  • Ensured compliance with government regulations including record retention, shipping, food safety and hazardous waste.
  • Conduct weekly food assessments to ensure that the club is following proper food safety guidelines.
  • Maintained current knowledge in safety, food safety according to OHSA regulations.
  • Manage retail food safety & sanitation and loss prevention programs * Manage front end & pharmacy weekly delivery truck schedule.

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20. Environmental Compliance

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Here's how Environmental Compliance is used in Asset Protection Manager jobs:
  • Partner with associates and management to ensure execution of environmental compliance processes, policies and procedures.
  • Validate environmental compliance to company standards.
  • Gained experience in Food Safety, OSHA Safety, Financial Compliance, Environmental Compliance, PCI Compliance.
  • Work with the Club to promote and execute environmental compliance.
  • Support stores with shrink, safety and environmental compliance.
  • Execute core programs and strategies relating to theft and fraud mitigation, operationalexcellence, safety and environmental compliance.
  • Planned and conducted weekly staff training sessions, with an emphasis on Inventory control, environmental compliance and safety.
  • Ensured that all aspects of Claims, Environmental compliance including Hazardous Material and Hazardous Waste are executed properly.

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21. Retail Crime

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Here's how Retail Crime is used in Asset Protection Manager jobs:
  • Orchestrated shrink reduction, safety programs, logistics and internal/external/Organized Retail Crime investigations within 30 locations in 4 states.
  • Direct responsibility for managing all investigations, internal and external (including Organized Retail Crime) for assigned area.
  • Collaborated with Asset Protection across the market in the development of investigations towards prosecution of Organized Retail Crime.
  • Identify possible cases of Organized Retail Crime and maximize Civil Recovery collections from those apprehended for shoplifting.
  • Performed specialized and complicated investigations to solve substantial organized retail crime, theft and fraud.
  • Lead organized retail crime investigations and partner with law enforcement for prosecution.
  • Complete internal/external & organized retail crime investigations throughout the District.
  • Organized retail crime detection and interrogation.
  • Partner with Organized Retail Crime division and Central Investigation Unit to formulate theft reduction programs based on statistical summaries.
  • Identify and successfully investigate matters of internal dishonesty and Organized Retail Crime (ORC) investigations throughout the district.
  • Directed all Organized Retail Crime initiatives to include prosecuting the largest ORC Home Depot case in the company.
  • Worked with other Managers and local law enforcement to prevent and identify Organize Retail Crime Rings.
  • Closed numerous organized retail crime cases related with credit fraud, container stuffing and copper thefts.
  • Involved with Organized Retail Crime prevention to implement reduction programs to prevent larger shortage.
  • Help develop and implement Organized Retail Crime preventative measure and programs.
  • Conducted Robbery, Burglary, and Organized Retail Crime Investigations.
  • Investigate organized retail crime, identity theft, etc.
  • Organized retail crime, Audits.
  • Conducted investigations of associate dishonesty Conducted investigations of Organized Retail Crime rings.
  • Maintain healthy partnership with local law enforcement, Federal Officers, and neighboring retailers to combat organized retail crime.

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22. Safety Procedures

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Here's how Safety Procedures is used in Asset Protection Manager jobs:
  • Conducted safety inspections, and investigated violations to ensure safety procedures were being adhered to and counsel management and employees accordingly.
  • Monitor and take action to ensure that corporate safety procedures are implemented and educate associates in ways to proactively reduce accidents.
  • Monitored safety and risk controls within the facility and implement corporate safety procedures to reduce accidents.
  • Train Safety Coordinator and store associates in safety procedures.
  • Acted as salaried manager over safety team, and provided training and coaching to all employees on safety procedures and protocols.
  • Conducted training classes focusing on bomb threat procedures, emergency preparedness, asset protection, and safety procedures.
  • Conduct daily store tours to ensure store is in compliance with safety procedures, expired goods etc.
  • Ensured compliance by managers and associates of all Sak's health and safety procedures.

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23. Safety Functions

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Here's how Safety Functions is used in Asset Protection Manager jobs:
  • Managed facility level training and execution of asset protection and safety functions.
  • Manage operations, shrink and safety functions for mass retailer generating annual sales in excess of $450 million.
  • Orchestrate key public safety functions and physical security standards for all new store openings, remodels and special events.
  • Manage the store training and the execution of asset protection and safety functions.
  • Provide supervision and development opportunities for associates Manage facility level training and execution of asset protection and safety functions

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24. Facility Level Training

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Here's how Facility Level Training is used in Asset Protection Manager jobs:
  • Manage facility level training and execution of assetprotection and safe working practices.

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25. Hazardous Materials

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Here's how Hazardous Materials is used in Asset Protection Manager jobs:
  • Specialized training and certification in hazardous materials handling or a confined entry permit are generally required.
  • Conduct store audits regarding hazardous materials, fire safety, inventory procedures and other compliance regulations.
  • Lead store efforts in ensuring that Hazardous Materials are handled in compliance with Dollar Tree and appropriate legal guidelines.
  • Managed training of all associates on the proper handling of hazardous materials, workplace safety, and loss-control.
  • Oversee the merchandise claims area to include proper disposal of hazardous materials.
  • Manage Claims Department, Safety Team, Club Compliance and Hazardous Materials.
  • Monitor programs for compliance with hazardous materials procedures (OSHA compliance).
  • Handled storage and disposal of hazardous materials.
  • Manage the process in handling Hazardous Materials in order to comply with Federal and States Laws .
  • Monitor stores Handling Hazardous Materials stations to esure compliance by conducting monthly audits.
  • Ensured store management was complaint with Osha and Environmental requirements such as hazardous materials.

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26. Resolves Violations

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Here's how Resolves Violations is used in Asset Protection Manager jobs:
  • Identify, investigates, and resolves violations of company policies.

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27. Workers Compensation

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Here's how Workers Compensation is used in Asset Protection Manager jobs:
  • Reduced general liability and workers compensation claims by working with store management.
  • Enforced Risk Management, General Liability/ Workers Compensation Programs.
  • Reduced General Liability and Workers Compensation frequency and dollars.
  • Assist Workers Compensation and General Liability claims process.
  • Investigated workers compensation and general liability claims.
  • Represent Corporate at Workers Compensation and WE
  • Act as a liaison with Insurance Company for safety claims of both Workers Compensation Claims and General Liability Claims.
  • Investigated potential fraud in Workers Compensation cases and General Liability cases, reversing four cases for $72,500.
  • Composed accurate and timely reports on property damage, theft, general liability and workers compensation claims.
  • Educate and motivate store associates to achieve shrink, workers compensation, and general liability goals.
  • Train store teams and develop programs to reduce general liability and workers compensation claims.
  • Motivate store team to reduce shrink, workers compensation and general liability claims.
  • Led three stores to have zero workers compensation claims for 365 days straight.
  • Reduced the number of workers compensation claims by 33% through internal investigations.
  • Reduced Workers Compensation and General Liability Claims by 75%.
  • Reduced Workers Compensation Claim expenses and beating goal.
  • Manage Workers Compensation Program at site.
  • Investigated and documented all workers compensation and general liability incidents and injuries and developed action plans to prevent re-occurrence.
  • Manage insurance claims, including Workers compensation, ' liability, auto and property claims.
  • Achieved over 1200 days without an OSHA recordable workers compensation claim in single store (2010).

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28. Company Standards

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Here's how Company Standards is used in Asset Protection Manager jobs:
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Managed internal and external investigations programs per company standards working closely with Police and Mall Security.
  • Worked closely with corporate partners in EHS, corporate auditing, and divisional Asset Protection to verify compliance with company standards.
  • Complete store visits and Asset Protection audits designed to reinforce Asset Protection policies, procedures and compliance to company standards.
  • Collaborate with cross-functional groups to ensure all aspects of Retail Asset Protection are complying with company standards.
  • Job duties included ensuring general operations are completed by store management, and completed to company standards.
  • Conduct weekly audits of stores to insure they are in compliance with company standards.
  • Conduct audits to ensure power equipment training was in compliance with government/company standards.
  • Enforce company standards as they relate to safety, security and compliance procedures.
  • Apprehend and process shoplifters according to company standards.
  • Ensured compliance with company standards by improving risk management initiatives and overseeing effective audit program.
  • Terminated employment of both Loss Prevention Agents and store employees whose performance did not meet company standards.
  • Help clean up the claims department to company standards.

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29. APA

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Here's how APA is used in Asset Protection Manager jobs:
  • Developed the capability of unit personnel to perform various activities required in the manufacturing process.
  • Developed the capability of Departmental Safety Managers on modern loss control methods including OSHA compliance.
  • Helped associates adjust to and develop the capabilities needed to implement organizational change initiatives.
  • Served in a key leadership capacity related to the development, implementation, and enforcement of effective safety and health programs.
  • Provide supervision and development opportunities for all associates; supervise the Asset Protection Associate (APA) program.
  • Selected, hired, trained and mentored Asset Protection Associates/Supervised the Asset Protection Associate (APA) program.
  • Provided supervision and development opportunities for asset protection associate (APA) and asset protection customer hosts.
  • Hired, trained and supervised the Asset Protection Associate (APA) program.
  • Evaluated and retrained struggling APA's in Markets 413 and 414.
  • Manage APA and Guard Agencies payroll and related expenses.
  • Supervised the Asset Protection Associate (APA) program.
  • Work with labor contracts on store capacity issues.
  • Ensured subordinate leaders were capable of making decisions at the lowest level and provided excellent mentorship and leadership.
  • Manage 5 asset protection associates (APAs) based on 106 budgeted hours per week.
  • Teach and train APAs techniques to develop external theft.
  • conduct all APA functions such as the apprehension of shoplifter's, conducting internal investigation and fraud cases.

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30. Exception Reports

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Here's how Exception Reports is used in Asset Protection Manager jobs:
  • Conduct external and internal investigations utilizing exception reports, inventory on hand and adjustment reports.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Reviewed and analyzed Exception Reports.
  • Developed processes and strategies to improve asset protection's role throughout the Company by developing exception reports and virtual branch review.
  • Analyzed exception reports and inventory builds, determined the appropriate course of action to resolve the identified issues.
  • Utilize tool to minimize loss to the company reviewing CCTV exception reports monitoring the store physical security.
  • Analyze and research exceptions to monthly P&L, financial and other business exception reports.
  • Review exception reports and CCTV footage; compile written reports that document apprehensions and recoveries.
  • Analyze and monitor shrink results, exception reports, identify trends, and challenges.
  • Conducted internal investigations through closed circuit TV, exception reports, and confidential informants.
  • Utilized exception reports, surveillance, and employee tips to generate cases.
  • Monitored exception reports, through XBR and POS monitoring/Electronic Journal look up.
  • Use exception reports and other tools to detect external and internal theft.
  • Reviewed exception reports and cash reports for possible internal cases.
  • Utilized CCTV, POS exception reports managing internal cases.
  • Research exception reports to identify internal theft activity and take appropriate investigative action to resolve.
  • Utilized exception reports to initiate comprehensive investigations as a result of internal and external theft.
  • Reviewed store exception reports to ensure profits are added to the bottom line.
  • Analyze audits and exception reports to identify shrink.
  • Utilize exception reports to dect internal issues.

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31. Safety Awareness

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Here's how Safety Awareness is used in Asset Protection Manager jobs:
  • Evaluated risk scenarios and developed policies to address loss prevention, safety awareness, audits and investigations.
  • Conduct Safety Awareness, Accident reconstruction and Investigation identifying root cause of accidents.
  • Designed safety awareness program to monitor accident incidences.
  • Develop operational policies and safety awareness programs.
  • Implemented aggressive safety awareness campaign, saving $190,000 over three years' in general liability and workers' compensation costs.
  • Assist in supporting safety awareness and compliance in stores, including assistance with Worker's Compensation claim process.
  • Assigned to the District Safety Captain role in order to drive safety awareness and claim charge reduction.
  • Lead training classes designed to reduce shortage/loss and increase safety awareness at various partner levels.
  • Contributed to increasing safety awareness, compliance controls, and security measures within the building.
  • Maintain safety awareness and a safe shopping and work environment for customers and associate.
  • Organized training sessions on loss prevention policies, shrink management and safety awareness.
  • Provide support in the area of operational compliance and safety awareness.
  • Assist in driving and supporting safety awareness and compliance in stores.
  • Promoted safety awareness and compliance to corporate and OSHA guidelines.
  • Conduct district and regional training on shrink and safety awareness.
  • Managed the store and associates on Shrink and Safety awareness.
  • Assist in safety awareness for up to 250 employees.
  • Support safety awareness and compliance/OSHA policies in stores, including Workers' Compensation andGeneral Liability claim process.
  • Recommend solutions to issues, improvement opportunities or new prevention measures Report on safety awareness, issues and statistics.

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32. Safety Inspections

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Here's how Safety Inspections is used in Asset Protection Manager jobs:
  • Conducted weekly safety inspections on entire facility and reported violations to safety committee to be corrected.
  • Perform safety inspections and assist with developing corrective actions.
  • Conducted safety inspections and enforced safety policies and procedures.
  • Perform regular safety inspections and document findings.
  • Administered the Food and Retail Safety Inspections on a monthly basis.
  • Maintain knowledge of safety programs within unit and conducts safety inspections.
  • Review safety and food safety inspections on a regular basis.
  • Conducted safety inspections of power equipment, and fire systems.
  • Conduct Fire and Safety Inspections monthly in my district.
  • Conduct safety inspections and report findings to store management.
  • Conduct monthly safety inspections, and weekly inspections.
  • Managed hiring, orientation and training implemented improved security procedures and conducted safety inspections.

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33. Wal-Mart

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Here's how Wal-Mart is used in Asset Protection Manager jobs:
  • Administer safety protocols in accordance to Wal-Mart and federal standards.
  • Enforced the application of policies and procedures of Wal-Mart Asset Protection and Safety Programs through identifying training opportunities and conducting training.
  • Led a team of employees in three different Wal-Mart stores to conduct internal/external investigations involving loss to the company.
  • Conducted several yearly total store inventories with 3rd party inventory crews with Wal-Mart throughout the market and region.
  • Reason for leaving: Wal-Mart decided they wanted to change job descriptions and change some salary to hourly.
  • Educate managers and associates to ensure they are aware of and in compliance with Wal-Mart policy and procedure.
  • Created a safety plan (At Risk Associates) that was implemented in all Wal-Mart distribution centers nationwide.
  • Work with local law enforcement as well as the City Prosecutor on matters of larceny at Wal-Mart.
  • Testified as an expert witness in numerous successful law suits that involved Wal-Mart.
  • Direct Supervision of Salaried Members of Management with Wal-Mart Stores Inc.
  • Store ordering through Wal-Mart or local vendors.
  • Represented Wal-Mart Stores INC in Court.
  • Direct Supervision of multiple Wal-Mart Stores in Hawaii, Las Vegas, and California.

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34. Safety Meetings

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Here's how Safety Meetings is used in Asset Protection Manager jobs:
  • Assure that safety meetings and training attendance are properly documented in accordance with safety procedures and regulatory agency requirements.
  • Conducted safety meetings with Associates to provide efficient knowledge of surrounding potential hazards.
  • Identified loss and safety opportunities through exception based reporting, cycle counts, employee training, safety meetings and awareness building.
  • Led weekly and monthly attendance of management and shrink / safety meetings and yearly Shrink / Safety Awareness Month program.
  • Prepare detailed and accurate case / investigation reports Execute store safety programs Conduct weekly safety meetings Audits Front End cash controls
  • Preformed and directed company safety meetings regarding various aspects of employee and facility safety issues including OSAHA & EPA regulations.
  • Conduct weekly safety meetings with the safety team and find new ways to keep the customers and associates safe.
  • Conduct monthly shrinking and safety meetings, develop and implement our store's Shrink and Safety Action Plan.
  • Conduct weekly conference calls and safety meetings, as well as monthly Shrink initiative meeting with entire store.
  • Present and document daily safety meetings with topics that are relevant to the facility and customer movements.
  • Manage all aspects of Safety from Safety Meetings, training, testing, accident review and investigation.
  • Reviewed safety issues, conducted safety meetings, and analyzed and investigated XBR exception reports.
  • Conduct Weekly/Monthly Shrink meetings as well as Weekly/Monthly Safety meetings conducted in SMART format.
  • Tested store alarm system, hosted shrink, and safety meetings.
  • Conduct safety meetings to encourage and promote safety and shrink awareness.
  • Conduct weekly safety meetings with all managers and assistant managers.
  • Conduct safety walk through and monthly safety meetings with staff.
  • Assist with all safety meetings, plans and OSHA inspections.
  • Conducted store wide theft prevention and safety meetings.
  • Conduct interviews and safety meetings.

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35. Direct Reports

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Here's how Direct Reports is used in Asset Protection Manager jobs:
  • Conduct investigations related to theft and fraud activities utilizing information gathered by direct reports, law enforcement, and corporate resources.
  • Manage and develop direct reports toward individual growth and performance excellence.
  • Conducted performance evaluations and developmental plans for all direct reports.
  • Manage seven direct reports covering the Eastern U.S. * Support 3,800+ company-owned, licensed and newly acquired stores.
  • Conduct performance evaluations of team members, holding accountability for the training and development of 20 direct reports.
  • Direct reports included two Managers (ALARA and Technical Support) and five Applied Health Physics Supervisors.
  • Mediated and problem solved employee relations issues to build strong relationships with both direct and non-direct reports.
  • Direct loss prevention responsibility for 20 super-stores grossing $356 million annually with 11 direct reports.
  • Lead a team of 10 direct reports, and influence a team of 20+ in-direct reports.
  • Recruited, trained and mentored 25 direct reports in addition to new Area AP Managers.
  • Manage 8 direct reports and oversee the integrity and safety of approximately 175 employees.
  • Managed, trained and developed five direct reports from three different club areas.
  • Assembled a diverse department with 5-7 direct reports of varying experience levels.
  • Manage, coach, and develop a staff of direct reports.
  • Total Direct Reports 9, High Risk Store, Significant Challenges.
  • Recruited to manage safety and operations with five direct reports.
  • Develop direct reports in preparation of next positions.
  • Manage a team of ten direct reports.
  • Form strong partnerships across reporting relationships.Influence activities and results of those who are not direct reports.
  • Complete schedules, evaluations, coachings and mentoring for direct and non direct reports.

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36. Hazmat

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Here's how Hazmat is used in Asset Protection Manager jobs:
  • Led safety, HAZMAT, and SIRT (Serious Injury Response Team) teams through monthly meetings and awareness training.
  • Focused Loss Prevention Manager; experienced in the fields of Safety, HAZMAT and complex dynamic investigations.
  • Managed committees including the safety team, HAZMAT, fire brigade, and serious incident response team.
  • Conducted monthly inspections of fire extinguishers, fire prevention, and HAZMAT safety and storage.
  • Train employees in sexual harassment, HAZMAT, company policies and procedures.
  • Led HAZMAT, Serious Injury Response and Fire Brigade teams.
  • Implemented and maintained HAZMAT compliance, cleanup and disposal.
  • Reduced district HAZMAT waste by 53%.
  • Developed business and functional requirements for creation of automated data review tool for third party hazmat data upload project.
  • Certified NYS Security Guard, First-Aid and HazMat Accomplishments Maintained safety and security within distrubution center.
  • Conduct safety and HAZMAT audits to ensure the store is in compliance in regards to OSHA and EPA guidelines and standards.
  • Trained store associates on safety procedures and Hazmat training.
  • Oversee hazmat response team, security for entire property.
  • Performed weekly and monthly Hazmat Inspections.
  • Managed OSHA compliance and hazmat compliance.
  • Manage all hazmat team meetings.
  • Monitored and maintained awareness as it relates to environmental related exceptions (i.e.Hazmat, storm water).
  • Conduct training monthly for Fire Brigade, Safety, Sirt and Hazmat Safety Teams.
  • Facilitated monthly training for Hazmat, Safety and Sirt Teams.
  • Shrink Control Inventory Control Safety and Hazmat Training Internal and External Investigations CCTV Installations

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37. Corrective Action

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Here's how Corrective Action is used in Asset Protection Manager jobs:
  • Ensured accurate and timely completion of all case management procedures, performance coaching and delivered corrective action as necessary.
  • Performed safety and shortage audits and prepared detailed and summary reports based on assessments with proposed corrective action.
  • Established and enforced expectations related to safety, procedure compliance, corrective actions and appropriate work behaviors.
  • Coordinated with senior management to resolve complex situations including, performance management, corrective action and terminations.
  • Toured stores daily identifying deficiencies that caused waste and implemented corrective actions to Replenishment Manager.
  • Conducted performance reviews, administered corrective action and provided guidance for employee development plans.
  • Analyzed trends and implemented cost-effective corrective actions.
  • Recommended improvements and corrective action.
  • Moved around the store to assess the overall presentation of merchandise and appearance of the store noting deficiencies for corrective action.
  • Conduct internal and external investigations to determine the cause of shrink and when necessary take corrective action where applicable.
  • Monitor and inspect work areas for safety and security issues and recommend corrective actions when deficiencies are found.
  • Conduct monthly Shortage Control Audits to ensure store compliance and collaborate in developing corrective actions.
  • Teach, train and coach associates to effectively handle opportunities and monitor corrective action.
  • Partner with Chief Stewart on performance assessments, corrective actions, and recognition.
  • Set corrective action to resolve concerns and suggestion with the help of operation.
  • Assisted in the development and implementation of corrective actions.
  • Based on incidents, trends and surveys, I recommends corrective actions and prepares written narrative reports of facility assessment findings.
  • Worked closely with NRC Region IV staff to ensure corrective actions were developed to prevent reoccurrence of issues.
  • Ensured the timely and accurately reporting of results and the implementation of corrective actions.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate. "

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38. APM

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Here's how APM is used in Asset Protection Manager jobs:
  • Utilized as the acting Market Asset Protection Manager (MAPM) for seven Walmart stores when the MAPM is unavailable.
  • Substituted as Market Asset Protection Manager (MAPM) to provide guidance during the absence of the MAPM.
  • Follow up, support and resolve safety, environmental and regulatory issues as assigned by the MAPM.
  • Network with retail leadership (AAPM/DFSM/TFSD/DM) to provide facilitation of inventory issues and concerns.
  • Conduct internal investigations in partnership with the DAPM and Human Resources.
  • Designated APM trainer for peers new to the APM role.
  • Serve as a witness when needed for fellow APM's.
  • Assisted the APM with investigations internal and/or external.
  • Mentor newly hired APM's.
  • Have had 15 internals before I reached my 3rd year as APM.
  • Collaborated with Market Asset Protection Managers/Local Facility APMs on successful investigation, apprehension, and prosecution of high-level Associates.
  • Provided Mentorship and Direction to the APM's in day-to-day assistance and relief to the Regional Manager of Asset Protection Services.
  • Received Shrink Composite Metrics Award for 2nd Quarter 2008 for #1 AAPM in the Midwest Region for Asset Protection metrics.
  • Supported Management Team and AP Staff in Tulalip, WA store while they were without an APM.
  • Build strong communication skills with District Manager and other APMs in the Kansas City District.
  • Trained new Asset Protection Managers (APMs) in the district.
  • Trained and developed newly employed DAPMs.
  • Interrogate Customers involved with theft.APM of the 1st Qtr for MKT 268 Investigate and Interrogate Associates Involved with theft issues.
  • Provided training and coaching for Caldor's new Assistant APMs.
  • established/presented Safety Team Leader training program for 17 Walmarts Champion to train other APM's on new software for Regional Office

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39. Wicklander-Zulawski

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Here's how Wicklander-Zulawski is used in Asset Protection Manager jobs:
  • Interpreted and coordinated detailed store and criminal investigative reports Graduate of the Wicklander-Zulawski interview/Interrogation Techniques *Supervisor's Name: James Griffith.
  • Utilized the Wicklander-Zulawski Method during interviews to identify/detect malicious intents and/or internal theft.
  • Conducted internal interviews regarding theft and fraud by utilizing Wicklander-Zulawski training.
  • Completed training in the Wicklander-Zulawski method of interview and interrogation.
  • Conducted internal theft interviews using Wicklander-Zulawski Interview and Interrogation methods.
  • Utilize Wicklander-Zulawski interview techniques when discussing loss with associates.
  • Use Wicklander-Zulawski technique to interview and complete internal investigations.
  • Trained in Wicklander-Zulawski interviewing and Interrogation techniques.
  • Perform internal interviews using Wicklander-Zulawski interview techniques.
  • Interview associates using Wicklander-Zulawski interviewing methods.
  • Certified in Wicklander-Zulawski Non-Confrontational Interview techniques.
  • Selected to attend the Wicklander-Zulawski training course of instruction on Interview and Interrogation Techniques.
  • Earned Certifications in Wicklander-Zulawski Interview & Integration, Food School and Serve Safe.
  • Interpreted and coordinated detailedstore and criminal investigative reportsGraduate of the Wicklander-Zulawski interview/Interrogation Techniques*Supervisor's Name: James Griffith.
  • Organized very detailed investigation reports to ensure firm prosecution of subjects involvedwith internal and external theft/fraud Wicklander-Zulawski Interview and Interrogation Certified

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40. Safety Issues

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Here's how Safety Issues is used in Asset Protection Manager jobs:
  • Demonstrated courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.
  • Help conduct morning meetings with associates and speak about potential Safety issues and ways to fix and stop issues from forming.
  • Assist in addressing co-packer s and in-house processed product quality assurance / quality control and food safety issues.
  • Collaborated with prosecutors, police and other emergency and legal personnel to address crimes and safety issues.
  • Identified and communicated potential ethical or safety issues that had to be addressed at a higher level.
  • Supervised a loss prevention team that investigated employee and customer theft and internal safety issues.
  • Analyze safety audits and GL/WL claims to develop strategies to reduce safety issues and accidents.
  • Plan review for life and fire safety issues, fire alarm and suppression systems.
  • Developed Safety Training Programs focused on loss due to internal and external safety issues.
  • Partnered with store manager to design processes and policies to reduce losses/safety issues.
  • Monitor safety issues in the store and correct issues as they arise.
  • Oversee fire and life safety issues on all projects.
  • Lead employee orientations on shortage and safety issues.
  • Collaborate with managers to monitor compliance and identify safety issues Intervene in unsafe activities or operations.
  • Conducted audits andanalyzed data for shrink and safety issues, recommending corrective action to store manager.
  • Developed the best team in the market.Trained all associates on asset protection and safety issues.
  • Managed security team Coordinated store safety programs Detained shoplifters and dishonest associates Investigated theft, fraud, and safety issues

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41. Operational Performance

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Here's how Operational Performance is used in Asset Protection Manager jobs:
  • Conducted periodic audits of operational performance and identified areas of improvement with recommended actions.
  • Facilitated training for all management personnel to support the improvement of operational performance.
  • Administer operational performance assessments to identify and correct individual and branch performance gaps.
  • Analyze, manage and monitor District Shrink, Safety and Operational performance.
  • Conducted assessments of Loss Prevention and operational performance that impacts shortage control.
  • Conduct assessments and generate reporting and action plans for Asset Protection and Operational performance that impacts shortage control.
  • Evaluate Key Performance Indicators (KPIs), providing the necessary leadership to exceed operational performance.

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42. EPA

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Here's how EPA is used in Asset Protection Manager jobs:
  • Managed corporate headquarters physical security, national investigation training program, and civil restitution department for Target operations and subsidiaries.
  • Managed Radiation Protection quality control programs to ensure quality of department practices and programs.
  • Direct supervision of departmental goals and conducting annual evaluations for Asset Protection team.
  • Research inventory discrepancies and coordinate corrective actions with suppliers as required.
  • Maintained department budget and directed activities to correct variances.
  • Supervised daily activities of Radiation Protection Department employees.
  • Prepare weekly and monthly reports on Investigators' activities, productivity, budget compliance, major losses, and audit scores.
  • Provide recruiting, training, supervision and development for the Asset Protection department for full line and Off 5th Stores.
  • Conducted loss prevention and safety investigations: thefts, policy violations, POS discrepancies, injuries and unlawful acts.
  • Manage Asset Protection team at the store level, including scheduling, payroll, and department expenses.
  • Prepared detailed police reports on cases and submitted to the district attorney's office for prosecution.
  • Developed an asset protection department after a 2 year absence in the Pittsburgh location.
  • Worked to increase training, expectation, and accountability within the asset protection department.
  • Compose comprehensive incident reports for use by the police department and court proceedings.
  • Prepared loss prevention budgets, reporting and researching all variances to regional director.
  • Handle any disciplinary actions within the department and create plans for improvement.
  • Instructed department managers on deficiencies with inventory counts and store safety policies.
  • Inventory controls, key controls and variance discrepancies.
  • Coordinated all intradepartmental status communications and obtained resources to meet strategy.
  • Supervised physical inventories, reviewed and analyzed final inventory reports indentifying high shortage departments, planned and implemented shortage controls.

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43. Policy Violations

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Here's how Policy Violations is used in Asset Protection Manager jobs:
  • Utilized deductive reasoning in order to resolve issues involving criminal activity, policy violations, and safety concerns.
  • Conducted investigations and interviews regarding inventory and cash losses, company policy violations, and accident reviews.
  • Detected and investigated criminal activities and policy violations.
  • Initiate investigations regarding potential Employee theft/fraud/company policy violations.
  • Conducted Interviewing and Investigations within assigned stores pertaining to internal and external theft, fraud, drug use and policy violations.
  • Assist the District and Regional HR managers with investigations on policy violations, while ensuring documentation process of accountability takes place.
  • Perform internal investigations related to policy violations, employee/vendor theft, fraud, harassment, robbery and burglary.
  • Monitor store visit reports, audits, investigations, and policy violations to identify deficiencies.
  • Conducted internal and external investigations involving theft, fraud, policy violations, and accidents.
  • Interviewed employees in reference to policy violations, fraud, and acts of dishonesty.
  • Conduct investigations into questions of integrity, loss of assets, and policy violations.
  • Conducted Investigations on Internal Policy violations that cause loss to the company.
  • Administered coaching process to employees for policy violations.
  • Access reports and activities to help identify internal cases, policy violations, and errors that could result in store shrink.
  • Conducted investigations and employee interviews in regards to cash shortage, inventory loss, and policy violations related to loss prevention.

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44. Operational Procedures

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Here's how Operational Procedures is used in Asset Protection Manager jobs:
  • Examine operational procedures and partner with facility management to develop action plans to minimize shrink, damages and/or variances.
  • Conduct ongoing reviews of all operational procedures to identify existing or potential violations.
  • Drive the execution of operational procedures to minimize shrinkage, damage, and inventory variances.
  • Drive the execution of operational procedures to minimize shrink, damages, and/or variances.

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45. Safety Results

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Here's how Safety Results is used in Asset Protection Manager jobs:
  • Manage the shrink and safety results for the store, and supports the Loss Prevention Five Play Strategy.
  • Owned shrink and safety results for assigned area(s).
  • Created monthly action plans for operational shortage reduction, safety results, and workers compensation and general liability claim management.

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46. Train Associates

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Here's how Train Associates is used in Asset Protection Manager jobs:
  • Teach, coach and train associates in a district comprised of 12 stores, including approximately 1200 associates and store management.
  • Train associates on food safety and ensure proper food handling procedures are being practiced throughout the day.
  • Communicate results with District and store leadership to educate and train associates on correct process and procedures.
  • Teach and train associates on AP initiatives in order to minimize our risk and maximize our profit.
  • Teach and train associates throughout the store their direct impacts on shrink, safety and compliance standards.
  • Mentored and train associates in all aspects of loss prevention, apprehension and detention of shoplifters.
  • Train associates on proper safety and shrink procedures and policies to ensure operational excellence.
  • Follow company direction and train associates in SOP's and one best way.
  • Manage and train associates on the correct way to perform their duties.
  • Train Associates and Managers on how to follow Asset Protection Procedures.
  • Implement and train associates on how to follow AP procedures.
  • Develop and train associates for the next level of management.
  • Coordinate and train associates in the use of equipment.
  • Teach and train Associates to develop high productivity levels.
  • Train associates on proper procedure which controls assets.
  • Train associates on the subject of Asset Protection.
  • Teach and train associates on polices and procedures.
  • Teach and Train Associates in Shrink.
  • Train Associates in Asset Protection responsibilities.
  • Teach & Train associates/management team.

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47. Monthly Audits

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low Demand
Here's how Monthly Audits is used in Asset Protection Manager jobs:
  • CaldorSupervised a staff of three investigators, report writing, surveillance, scheduling, training, inventory and monthly audits.
  • Run weekly audits, monthly audits, and quarterly audits and conducting profit loss reports for regional managers.
  • Conduct monthly audits on the five properties ensuring that all safety measures are in place.
  • Performed monthly audits to ensure operation standards are followed and host monthly shortage meeting.
  • Perform monthly audits related to safety, food safety and high shrink merchandise.
  • Conducted and organized monthly audits, and maintained CCTV and other security measures.
  • Completed all weekly and monthly audits as well as supervising restitution collections.
  • Complete monthly audits and create action plans with the store management team.
  • Completed monthly audits to ensure standards are being kept.
  • Oversee compliance conducting weekly, and monthly audits.
  • Conduct monthly audits to review the operations.
  • Established and maintain a safe working environment for all employees and guests and conduct monthly audits and training to ensure compliance.
  • Conducted internal monthly audits to ensure that security policies, procedures and trainings have been implemented and are properly followed.
  • Use timemanagement skills when completing monthly audits and tasks for assigned due dates.

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48. Multiple Stores

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low Demand
Here's how Multiple Stores is used in Asset Protection Manager jobs:
  • Traveled to multiple stores to help identify areas that can reduce shrink, and help create solutions.
  • Audit the process of asset protection and shrink within and outside of district at multiple stores.
  • Oversee and train loss prevention managers, officers, and staffing in multiple stores.
  • Developed and set fiscal plans for multiple stores in a market.
  • Instructed managers and associates operational controls and processes in multiple stores.
  • Traveled to multiple stores to assist with Inventory preparation.
  • Oversee compliance for multiple stores in regional area.
  • Support and over see multiple stores at times.

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49. Awareness Programs

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low Demand
Here's how Awareness Programs is used in Asset Protection Manager jobs:
  • Developed and facilitated asset protection and safety training and awareness programs.
  • Develop, implement, and manage shortage programs as well as Loss Prevention awareness programs to prevent and reduce shrink.
  • Managed all aspects of the asset protection operation, including hiring, training, and implementing awareness programs.
  • Coordinate and create Asset Protection technical training and awareness programs for stores and Investigators.
  • Administer AlertLine, department intranet site and Awareness Programs.
  • Implement and manage store shortage prevention and awareness programs.
  • Directed stores with the implementation and execution of shortage control,safety, and awareness programs.
  • Developed, taught, and implemented company shrink awareness programs.

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4 Awareness Programs Jobs

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50. Safety Culture

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low Demand
Here's how Safety Culture is used in Asset Protection Manager jobs:
  • Developed and executed Safety Operations and improved Safety Culture which decreased accident costs.
  • Decreased store accidents and enhanced safety culture.
  • Participate in the development and execution of programs and initiatives that promote a safe work environment and a positive safety culture.
  • Worked with District Managers (DM's) and Regional Vice Presidents on building a shrink and safety culture.
  • Implemented Ideas and company expectations concerning Safety and improve safety culture within the facility as the Safety team Leader.
  • Participate in the new associate orientation to set expectations when it comes to the safety culture in our store.
  • Helped drive safety culture by reducing accidents and getting associates and management involved to help drive culture.
  • Developed the foundation for the Asset Protection Department and established a company shrink and safety culture.
  • Develop and implement clear and concise action answer for driving the safety culture within the store.
  • Work with store management and associates to effectively enhance the safety culture in the store.
  • Influenced a safety culture in the store to improve safety performance X2 over last year.
  • Helped to reduce safety in each location, by creating a great safety culture.
  • Implemented safety reward program in order to encourage a safety culture.
  • Provide direct management and leadership to enhance a strong safety culture.
  • Establish and build a strong safety culture.
  • Motivate store team to reduce shrink and promote the safety culture through out the unit.
  • Aided in stores safety culture as they work towards 2 years of Associate Accident Freebenchmark.

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Asset Protection Manager Jobs

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20 Most Common Skills For An Asset Protection Manager

Safety Program

21.7%

External Theft

19.2%

Loss Prevention

12.2%

Cctv

5.4%

Company Policies

4.6%

Company Assets

4.4%

Osha

4.2%

Retail Store

2.9%

Law Enforcement

2.8%

Safety Audits

2.7%

Customer Service

2.5%

Ensure Compliance

2.5%

Action Plans

2.4%

Criminal Investigations

2.3%

Security Personnel

2.3%

Inventory Control

1.8%

Sales Floor

1.7%

Electronic Article Surveillance

1.6%

Food Safety

1.5%

Environmental Compliance

1.4%
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Typical Skill-Sets Required For An Asset Protection Manager

Rank Skill
1 Safety Program 17.5%
2 External Theft 15.5%
3 Loss Prevention 9.8%
4 Cctv 4.4%
5 Company Policies 3.7%
6 Company Assets 3.5%
7 Osha 3.4%
8 Retail Store 2.3%
9 Law Enforcement 2.3%
10 Safety Audits 2.2%
11 Customer Service 2.0%
12 Ensure Compliance 2.0%
13 Action Plans 2.0%
14 Criminal Investigations 1.8%
15 Security Personnel 1.8%
16 Inventory Control 1.4%
17 Sales Floor 1.4%
18 Electronic Article Surveillance 1.3%
19 Food Safety 1.2%
20 Environmental Compliance 1.1%
21 Retail Crime 1.0%
22 Safety Procedures 0.9%
23 Safety Functions 0.9%
24 Facility Level Training 0.8%
25 Hazardous Materials 0.8%
26 Resolves Violations 0.8%
27 Workers Compensation 0.8%
28 Company Standards 0.8%
29 APA 0.8%
30 Exception Reports 0.8%
31 Safety Awareness 0.7%
32 Safety Inspections 0.7%
33 Wal-Mart 0.6%
34 Safety Meetings 0.6%
35 Direct Reports 0.6%
36 Hazmat 0.6%
37 Corrective Action 0.6%
38 APM 0.5%
39 Wicklander-Zulawski 0.5%
40 Safety Issues 0.5%
41 Operational Performance 0.5%
42 EPA 0.5%
43 Policy Violations 0.5%
44 Operational Procedures 0.5%
45 Safety Results 0.5%
46 Train Associates 0.5%
47 Monthly Audits 0.5%
48 Multiple Stores 0.5%
49 Awareness Programs 0.4%
50 Safety Culture 0.4%
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7,474 Asset Protection Manager Jobs

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