Asset recovery specialist job description

Looking to further your skills? We are a GROWING COMPANY and have won awards for Top Places to Work and been listed in Inc. 5000 Fastest Growing Companies for SEVEN YEARS in a row! Don't just take our word for it, c heck out our employee reviews on Google, Indeed and Glass Door!

As a Asset Recovery Specialist , you will locate customers and collateral using various investigative (skip tracing) techniques. All duties must be performed with a high degree of professionalism and integrity while following all applicable laws and regulations. You will manage a repossession queue of approximately 70 accounts maintaining charge offs at an acceptable rate as determined by management.

Pay: From $20.00/hr DOE + up to $600 Monthly Bonus

Schedule: Monday through Friday from 9:30am-6:00pm

Key Responsibilities:

• Assist and perform all daily skip trace activities to locate individuals for payment of debt and recovery of collateral.
• Maintain and establish new repossession and transport vendor relationships.
• Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction.
• Completes required applicable paperwork including sending all required Federal and State regulation letters.

Required Education & Training:

• High School diploma or equivalent
• Six (6) months office experience or equivalent education and training.
• Previous collections experience.
• Strong understanding of skip tracing and systems
• Working knowledge of Microsoft Office Suite, including Excel and Word.
• Excellent customer service skills.
• Excellent phone and negotiation skills.

Get in on all the awesome at Foursight!

We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives! Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans.

Additionally, we offer a ridiculous amount of perks and benefits:

Foursight Capital Perks and Benefits

Keeping You Healthy

Health Insurance

MotivHealth Rx Discounts

HealthiestYou Free Telehealth ( with medical plan enrollment)

Dental/Vision Insurance

Lasik Discount

Nationwide Pet Insurance

BluNovus Mental Health/ Substance Abuse Wellness Program

In-office Massages

Onsite Gym

Onsite Meditation Room

Planning for your Future

401k with Match up to 4% with immediate access to financial advisors

Life and Disability Insurance

Financial Wellness Program

HSA Company Contribution up to $3k

Work/Life Balance

Minimum of 19 days PTO

6 Paid Holidays

Paid Community Service with partnerships for food and blood drives

Paid Maternity/Paternity Leave

We're Foodies

Unlimited Coffee and Soda

End of Month Pizza

Monday Breakfast

Monthly Catered Lunch

Onsite Vending Market

Lots of treats for holidays

Our Specialties

Casual Dress

Side-by-Side Training

Paid Company Swag

Attainable Bonus/Commission Structure

Work with the best people!

Summer Family & Winter Party

Spirit Week

AwardCo Employee Recognition Program

Self-Care September

The Environment

Electric Car Chargers

Arcade Machine

Panoramic Views

Mother's Room

Gender Neutral Bathrooms

Freedom to decorate office/cubicle

Octane is revolutionizing recreational purchases by delivering a seamless, end-to-end digital buying experience. We connect people with their passions by combining cutting-edge technology and innovative risk strategies to make lifestyle purchases - like powersports vehicles, RVs, and OPE - fast, easy, and accessible.

Octane adds value throughout the customer journey: inspiring enthusiasts with our editorial brands, including Cycle World and UTV Driver , instantly prequalifying consumers for financing online, routing customers to dealerships for an easy closing, and supporting customers throughout their loan with superior loan servicing.

Founded in 2014, we're a remote-first company with 550+ employees and over 30 OEM and 4,000 dealer partners.

We are currently seeking a Dealer Asset Recovery Specialist to work in our Irving Servicing Center. The specialist will be responsible for processing, organizing, and following up for refunds from the cancellation of aftermarket products (GAP, ESC, TW, etc.). The specialist will work regularly with our network of dealer partners to ensure refunds are processed and received within compliance and in a timely manner. Job tasks will also handle inbound and outbound inquiries to and from dealerships, customers, suppliers, and internal colleagues.
Specifically, you will:

* Review and initiate aftermarket product cancellations for GAP when accounts are paid in full as well as all other product types when an account is a loss (charge-off, repossession, etc)
* Maintain regular follow-up with our dealer partners in the recovery of cancellation refunds to ensure refunds are received as timely as possible
* Organize and track cancellations throughout each step in the refund workflow processes
* Maintain adequate account notation that define a clear and adequate history of actions taken for each account worked
* Establish and maintain strategic and excellent relationships with our internal sales team and dealer network
* Record and maintain tracking of dealer performance related to aftermarket cancellation refunds
* Identify, track, and report out issues or refund delays to be escalated to dealer risk
* Field inbound and outbound communication and answer questions as needed
* Perform all responsibilities in accordance with the company's competencies, compliance, regulatory and information protection requirements
* Maintain expected production and outbound call volume daily
* Ensure that all internal and external stakeholders receive prompt, efficient, courteous, and professional service, including follow through to resolution

Requirements:

* Bachelor's degree or equivalent work experience in lieu of
* Proficient in MS Office
* 2+ years auto finance experience, specifically with focus in aftermarket cancellation refunds or dealer follow-up/support
* Ability to work independently and as a team member while using critical thinking and sound judgement in decision making
* Strong communication skills interpersonal, verbal and written with the goal of influencing outcome
* Ability to establish and maintain effective and strategic working relationships
* Basic understanding of finance/lending;
* High-degree of organizational skills, sharp ability to learn quickly, and strong overall knowledge of aftermarket cancellation processes
* Experience working in Salesforce a plus

Benefits:

* Healthcare benefits (Medical, Dental, and Vision) for you and your dependents
* Paid Holidays and Vacation: 20 days PTO plus paid company holidays
* Retirement Plan (401K with non-elective company contribution AND match)
* Short Term / Long Term Disability
* Life and Accidental Death insurance
* Robust Ancillary benefits including accident insurance, hospital insurance, etc
* Getting in on the ground floor, opportunity for professional growth, career progression

Octane Lending is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

#LI-MZ1

It's fun to work in a company where people truly BELIEVE in what they're doing!

_We're committed to bringing passion and customer focus to the business._

**Corporate Overview**

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint

**The Role and the Team**

We are looking for an experienced analyst with Purchasing and License Management background to join our fast-paced, high performing team in Sunnyvale, CA. This individual will assist in building a team within IT to manage licensing and purchasing for the corporate IT environment. This is a new position and we're looking for someone who can bring with them, their expertise and industry experience to help define best practices. This person will be an integral part of the IT team and support other cross-functional teams. The ideal candidate will be proficient in software license management, purchasing process, and budget planning. Experience in Supplier Management would be a valuable addition.

**Job Requirements**

+ 3-5 + years of related industry experience.

+ Previous Finance or Procurement experience

+ Build and maintain efficient License Management process within current corporate tools

+ Support current and future Purchasing processes

+ Collaborate with Security, Procurement, and Finance teams to drive license auditing when required

+ Work with suppliers on quotes and track Purchase Orders and shipments to completion

+ Drive approvals within a timely manner

+ Experience with license management and purchasing processes in medium to large software companies

+ Ability to analyze data and effectively communicate interpretations and recommendations

+ Familiarity with D365, Zylo, Agiloft, and JIRA a plus

+ Thrives in a work environment that is fast paced, dynamic and constantly changing

+ Highly organized and detailed, with strong multi-tasking skills

+ Excellent written and verbal communication ability

**Why Proofpoint**

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply.

We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT

\#LI-RS1

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.