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Asset recovery specialist skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical asset recovery specialist skills. We ranked the top skills for asset recovery specialists based on the percentage of resumes they appeared on. For example, 19.2% of asset recovery specialist resumes contained asset recovery as a skill. Continue reading to find out what skills an asset recovery specialist needs to be successful in the workplace.

15 asset recovery specialist skills for your resume and career

1. Asset Recovery

Here's how asset recovery specialists use asset recovery:
  • Facilitate secured and unsecured loan collection and asset recovery for financial institutions.
  • Coordinated asset recovery for equipment removal and resale in the secondary market.

2. Inbound Calls

Here's how asset recovery specialists use inbound calls:
  • Handle inbound calls and directs clients to appropriate party.
  • Performed outbound and received inbound calls on an automated dialing/call distribution system to and from delinquent consumers and businesses.

3. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how asset recovery specialists use outbound calls:
  • Initiated 100-150 outbound calls per day to business' and individuals and informed them of the benefits of using our service.
  • Place outbound calls to members who are past due on their car and home equity loans.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how asset recovery specialists use customer service:
  • Maintain excellent customer service levels for internal and external customers.
  • Provide professional customer service regarding questions on delinquent accounts.

5. Foreclosure

Foreclosure is a term that refers to the legal process used by mortgage holders to take over mortgage real estate from borrowers who are unable to pay their mortgages. Foreclosure allows the lenders to collect the amount owed on the defaulted loan by taking possession of the asset which is used as collateral for the loan or by forcing it to sell.

Here's how asset recovery specialists use foreclosure:
  • Monitor redemption periods and confirmation and ratification time frames of foreclosure sales according to state regulated time frames.
  • Project Manager and Liaison for Washington Mutual, First American and Fidelity National Foreclosure Solutions.

6. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how asset recovery specialists use delinquent accounts:
  • Manage an average of 100 delinquent accounts per month while achieving an 80% success rate.
  • Skip trace to find delinquent accounts, these accounts were 60 plus days past due.

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7. FDCPA

Here's how asset recovery specialists use fdcpa:
  • Recognized potential problem accounts and utilized collection techniques to resolve accounts according to FDCPA regulations.
  • Determined account status and executed necessary/legal proceedings in compliance with FDCPA and corporate regulations.

8. Credit Bureaus

Here's how asset recovery specialists use credit bureaus:
  • Review, investigate, and updated all three Credit Bureau disputes and corrections both manually and via the online E-Oscar system.
  • Traced delinquent customers to new addresses by inquiring at credit bureaus, telephone, or companies.

9. Debt Repayment

Debt is an amount of money borrowed by one party from another. Repayment is the act of giving back money that was previously borrowed from a lender. Failure to maintain debt repayments may lead to a series of credit issues including forced bankruptcy, heightened charges due to late payments, and negative fluctuations to an individual's credit rating.

Here's how asset recovery specialists use debt repayment:
  • Negotiate loan workouts, Stipulation and Forbearance Agreements and debt repayment plans in order to reinstate loans to performing status.
  • Advise customers of necessary actions and strategies for debt repayment * Persuade customers to pay amounts due on credit accounts.

10. Legal Action

Here's how asset recovery specialists use legal action:
  • Handled inbound/outbound calls, addressed written correspondences, negotiate payment arrangements, recommending accounts for repossession and legal action.
  • Prepped account and necessary documents for legal action to enforce collections and ensure revenue recovery.

11. Investor Guidelines

An investor guideline refers to general standards, strategies, and parameters relating to investments; the set guidelines get altered from time-to-time.

Here's how asset recovery specialists use investor guidelines:
  • Worked directly with Investor Relations Department to implement Investor guidelines, procedures and discuss departmental adherence.
  • Resolved delinquency of mortgage loans according to investor guidelines.

12. Auto Loans

Here's how asset recovery specialists use auto loans:
  • Utilized superb listening skills and consistently demonstrated ability to be persuasive in collection of delinquent auto loans.
  • Negotiate acceptable payment/settlement arrangements on delinquent auto loans by motivating customers to pay their account current.

13. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how asset recovery specialists use real estate:
  • Manage Real Estate Owned (REO) properties.
  • Negotiate short sales with real estate agents and lenders to maximize recoveries.

14. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how asset recovery specialists use past due accounts:
  • Utilized solid problem resolution skills to communicate with clients, agents and debtors focused on resolving past due accounts.
  • Evaluated and maintained a queue of past due accounts, bankruptcy's, and estate accounts.

15. Insurance Claims

Here's how asset recovery specialists use insurance claims:
  • Submit for insurance claims and refunds on repossessions.
  • Reviewed and processed insurance claims for complex accounts intricate carrier specialized contracts and determined payment based upon grouper rates and categories.
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List of asset recovery specialist skills to add to your resume

Asset recovery specialist skills

The most important skills for an asset recovery specialist resume and required skills for an asset recovery specialist to have include:

  • Asset Recovery
  • Inbound Calls
  • Outbound Calls
  • Customer Service
  • Foreclosure
  • Delinquent Accounts
  • FDCPA
  • Credit Bureaus
  • Debt Repayment
  • Legal Action
  • Investor Guidelines
  • Auto Loans
  • Real Estate
  • Past Due Accounts
  • Insurance Claims
  • Collection Efforts
  • Bankruptcy Filings
  • Customer Accounts
  • Lieu
  • Collection Calls
  • Credit Reports
  • Overdue Accounts
  • NSF
  • REO
  • Computer System
  • Condition Reports
  • FNMA
  • Mortgage Loans
  • Payment Arrangements
  • Background Checks
  • SBA
  • Mortgage Insurance
  • Commercial Loans
  • Loan Modifications
  • Financial Institutions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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